Apple Z0P8-MD8784, Z0P8-MD8785, Z0P8-MD8786, Z0PK-ME2539, Z0P8-MD87826 User manual

...

Mac Pro

User’s Guide

Includes setup, expansion, and troubleshooting information for your Mac Pro computer



Apple Inc.

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This product includes software developed by the University of California, Berkeley, and its contributors.

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1992–1997 Dolby Laboratories,

Contents

5 Chapter 1: Getting Started

Setting Up Your Mac Pro

Putting Your Mac Pro to Sleep or Shutting It Down

15 Chapter 2: Getting to Know Your Mac Pro

Basic Features on the Front of Your Mac Pro

Ports and Connectors on the Back of Your Mac Pro

More Ports and Connectors on the Back

Internal Expansion Options

Getting Answers

27 Chapter 3: Working Inside Your Computer

Opening the Computer

Installing Memory

Installing Internal Storage Devices

Adding PCI Express Cards

Replacing the Internal Backup Battery

53 Chapter 4: Troubleshooting

Problems with Your Mac Pro

Problems with Software

Keeping Your Software Up to Date

Problems with AirPort Wireless Communication

Problems with Your Display

Problems with Your Internet Connection

Using Apple Hardware Test

Reinstalling the Software That Came with Your Computer

Maximizing Ethernet Performance

Learning More, Service, and Support

Locating Your Serial Number

69 Appendix A: Specifications

77 Appendix B: Safety, Maintenance, and Ergonomics

Important Safety Information

General Maintenance

Important Ergonomic and Health-Related Information

Avoid Hearing Damage

83 Regulatory Compliance Information

Apple and the Environment

89 Index

Contents

Getting Started

Congratulations on purchasing your new high-performance Mac Pro computer. This chapter contains instructions for setting up your computer and display.

Your Mac Pro features the latest computer technology, including advanced 64-bit multicore processor technology, high-speed FB-DIMM memory, PCI Express graphics and expansion cards, and internal storage, all in an anodized aluminum chassis with easy access to internal components.

Setting Up Your Mac Pro

Your Mac Pro is designed so that you can set it up quickly and start using it right away. Follow the steps on the next few pages to set up your Mac Pro.

Before you begin, remove any protective film from the outside of your computer and from the inside of the side panel. For information about opening the side panel, see “Opening the Computer” on page 28.

Step 1: Position your computer and display

Pick up your Mac Pro by both of its handles using correct lifting techniques. If your display is heavy, use correct lifting techniques when positioning it as well. Position the computer and display so that:

They are each on a sturdy, flat surface

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The power cable connectors don’t press against a wall or other object

The airflow in front of, behind, and below the display or computer is not obstructed

The computer’s optical drive trays have space to open in front

The only way to shut off power completely to your computer and display is to disconnect their power plugs from the power source. Make sure the power cords for your computer and display are within easy reach so that you can unplug the computer or display when you need to.

6 Chapter 1

Getting Started

Step 2: Plug in the power cord

Plug the power cord completely into the recessed power cord socket on the back of your Mac Pro and plug the other end into a grounded outlet or a grounded power strip.

Power cord socket

Power cord plug

Chapter 1

Getting Started

Step 3: Connect the display

Connect your display as shown in the illustration below. Depending on the display, you may have one or more cables to connect. Check the instructions that came with the display for additional setup information.

Display ports

USB port

FireWire 400 port

Display cable

You can connect two displays with Digital Visual Interface (DVI) connectors to the display ports on the back of your Mac Pro.

You can connect any Apple display to either port. For full resolution on a 30-inch Apple Cinema HD Display, use DVI port 1.

8 Chapter 1

Getting Started

DVI display port

DVI to VGA

DVI display ports

Display Adapter

VGA connector on display cable

You can also connect displays that have an Apple Display Connector (ADC) or a video graphics array (VGA) connector using one of the following adapters:

To connect a VGA display, use the Apple DVI to VGA Display Adapter included with

your Mac Pro to connect the display to the DVI port.

To connect an ADC display, use an Apple DVI to ADC Display Adapter, not included, to connect the display to the DVI port.

To purchase an Apple DVI to ADC Display Adapter, contact an Apple Authorized Reseller, visit an Apple Store retail location, or go online to the Apple Store at www.apple.com/store.

Chapter 1

Getting Started

Step 4: Connect an Ethernet cable

To access the Internet or a network, connect one end of an Ethernet cable to either of the Ethernet ports on the back of your Mac Pro. Connect the other end to a DSL modem, cable modem, or Ethernet network.

Gigabit Ethernet ports

Step 5: Connect the keyboard and mouse

Connect the keyboard cable to one of the USB (d

) ports on the computer or on your

display. Plug the Mighty Mouse cable into a USB port on the keyboard.

10 Chapter 1

Getting Started

Plug the mouse into a USB port on the keyboard.

MouseKeyboard

If the keyboard cable is not long enough to reach a USB port on your computer, use the keyboard extension cable that came with your computer.

Apple keyboard extension cable

Chapter 1

Getting Started

Using a Wireless Keyboard and Mouse

If you purchased an Apple Wireless Keyboard and Mouse with your Mac Pro, follow the instructions that came with the keyboard and mouse to set them up.

Step 6: Turn on your Mac Pro

Press the power (®

) button on the front of the computer to turn it on. If your display

must be turned on separately, turn it on by pressing its power button.

Step 7: Use Setup Assistant

The first time you turn on your Mac Pro, Setup Assistant starts. Setup Assistant helps you enter your Internet and email information and set up a user account on your Mac Pro. If you already have a Mac, Setup Assistant can help you automatically transfer files, applications, and other information from your previous Mac to your new Mac Pro.

Step 8: Customize Your Desktop and Set Your Preferences

You can quickly make your desktop look the way you want using System Preferences. Choose Apple (

) > System Preferences from the menu bar. As you get to know your computer, explore System Preferences, your command center for most settings on your Mac Pro. For more information, open Mac Help and search for “System Preferences” or for the specific preference you want to change.

Need Help Setting Up?

If you don’t see anything on your screen or you think your computer did not start up properly, check the following:

Is the computer plugged into a power source? If it’s plugged into a power strip, is the power strip turned on?

Is the power cord securely plugged into the back of the computer?

12 Chapter 1

Getting Started

Are the keyboard and display cables connected correctly?

Is the display turned on? Are the brightness and contrast of the display adjusted correctly? If your display has brightness controls, adjust them.

If you still don’t see anything on your screen, restart your computer. Press and hold the computer’s power button for 5 or 6 seconds, until the computer turns off. Press it again to turn on the computer.

If you see a blinking question mark on the screen or a series of flashes from the status light, see Chapter 4, “Troubleshooting,” on page 53.

Putting Your Mac Pro to Sleep or Shutting It Down

When you finish working, you can put your Mac Pro to sleep or shut it down.

Putting Your Mac Pro to Sleep

If you will be away from your Mac Pro for only a short time, put the computer to sleep. When the computer is in sleep, the display’s screen is dark. You can quickly wake the computer from sleep and bypass the startup process.

To put the computer to sleep, do one of the following:

Choose Apple (

Press the power button on the front of your Mac Pro.

Choose Apple (

) > Sleep.

) > System Preferences, click Energy Saver, and set a sleep timer.

Chapter 1

Getting Started

To wake your computer from sleep, do one of the following:

Press any key on the keyboard. Click the mouse.

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Press the power button on the front of your Mac Pro.

Shutting Down Your Mac Pro

If you will not be using your Mac Pro for a day or more, you should turn it off. To turn off your Mac Pro, choose Apple (

) > Shut Down.

WARNING:

Do not turn off your Mac Pro by turning off the switch on a power strip or by pulling out the computer’s power plug (unless you can’t turn off the computer any other way). Your files or system software could be damaged if your computer is not shut down properly.

WARNING:

Shut down your Mac Pro before moving it. Moving your computer while the hard disk is spinning can damage the hard disk, causing loss of data or the inability to start up from the hard disk.

14 Chapter 1

Getting Started

Getting to Know Your Mac Pro

This chapter gives basic information you need to know about your Mac Pro.

Read on for an overview of the features and ports of your computer.

Getting the Latest Information

The Apple website at www.apple.com links you to the latest Apple news, free downloads, and online catalogs of software and hardware for your Mac Pro.

You can also find the manuals for many Apple products, and technical support for all of Apple’s products, on the Apple Support website at www.apple.com/support.

Basic Features on the Front of Your Mac Pro

Optical drive

Second optical drive

Power button

FireWire 800 port

16 Chapter 2

(optional)

Getting to Know Your Mac Pro

Status light

Headphone jack

USB 2.0 ports (2)

FireWire 400 port

Optical drive

Your Mac Pro has a DVD+R DL/DVD±RW/CD-RW SuperDrive, which can read CD-ROM, photo CD, audio, and DVD discs. It can write music, documents, and other files to CD-R, CD-RW, DVD±R, DVD±RW, and DVD+R Double Layer (DL) discs. To open the drive, press the Media Eject ( drive, press the Option and Media Eject (

Power button

Press this button to turn on your Mac Pro, put it to sleep, or wake it from sleep. To restart, press and hold this button for 5 or 6 seconds until your Mac Pro turns off, and, then press it again to turn it on.

FireWire 400 and 800 ports

Connect your Mac Pro to FireWire digital video (DV) cameras, scanners, and external hard disk drives. Connect and disconnect FireWire devices without restarting. The FireWire 400 port supports data rates up to 400 megabits per second (Mbit/s). The FireWire 800 port supports data rates up to 800 Mbit/s.

USB 2.0 ports

Connect your Mac Pro to USB keyboards, mice, printers, scanners, iPods, speakers, microphones, and hubs. Your display may also have USB ports.

Headphone jack

Connect headphones to your Mac Pro through the headphone jack. When a headphone plug is inserted into the headphone jack, the built-in speaker is muted.

Status light

A white light indicates your Mac Pro is on; a pulsing light indicates it’s in sleep.

) key on your Apple Keyboard. If your Mac Pro has a second optical

) keys to open it.

Chapter 2

Getting to Know Your Mac Pro

Ports and Connectors on the Back of Your Mac Pro

Power socket

Locking latch

USB 2.0 ports (3)

FireWire 400 port

FireWire 800 port

Gigabit Ethernet

18 Chapter 2

ports (2)

Getting to Know Your Mac Pro

Power socket

Connect the power cord that came with your Mac Pro. Do not use ordinary power or extension cords.

Locking latch

Lift the latch to open the side panel and access the internal components in your Mac Pro. If you are working inside your computer and the latch is down, the optical and hard drives are locked in place. You can attach a security lock to the latch to prevent access and secure the internal components. You can also attach a security cable to the latch or through the handles and feet to protect your Mac Pro. See page 37.

USB 2.0 ports

Connect your Mac Pro to USB devices, such as keyboards, mice, printers, scanners, speakers, USB microphones, and USB hubs. Your display may also have USB ports.

FireWire 400 and 800 ports

The FireWire 400 port supports data rates of 100, 200, and 400 Mbit/s. The FireWire 800 port supports data rates of 100, 200, 400, and 800 Mbit/s.

Dual Gigabit Ethernet ports with jumbo frame support

Connect your Mac Pro to a high-speed Ethernet network to access the Internet or network resources such as printers and servers, and share information over the network using a CAT 5e cable.

Chapter 2

Getting to Know Your Mac Pro

More Ports and Connectors on the Back

PCI Express

expansion slots

DVI display port 1

DVI display port 2

Optical digital

audio out port

Optical digital

audio in port

Audio line-in port

Audio line-out port

20 Chapter 2 Getting to Know Your Mac Pro

PCI Express expansion slots (3)

Expand your Mac Pro by installing up to three Peripheral Component Interconnect (PCI) Express cards in the covered slots labeled 2, 3, and 4.

DVI display ports

Connect displays that use a Digital Visual Interface (DVI) connector to the DVI display ports. Connect an Apple display, such as the 20-, 23-, or 30-inch Apple Cinema Display, to either port. For full resolution, connect the 30-inch Apple Cinema HD Display to port 1. You can also connect displays that use a video graphics array (VGA) connector with the Apple DVI to VGA Display Adapter that came with your Mac Pro.

Optical digital audio in and out ports

Connect to decks, receivers, digital instruments, and 5.1 surround-sound speaker systems using standard TOSLINK cables or fiber-optic cables with a 3.5 mm plastic or nylon optical plug. You can transfer stereo or encoded 5.1 audio using the S/PDIF (Sony/Philips Digital Interface) protocol and TOSLINK cables.

Analog audio line-in port

Connect self-powered microphones, MP3 and CD players, and other devices with analog capability.

Analog audio line-out port

Connect self-powered analog speakers and other devices with analog output capability.

Chapter 2 Getting to Know Your Mac Pro 21

Internal Expansion Options

22 Chapter 2 Getting to Know Your Mac Pro

Optical drive carrier

Hard disk drive carriers (4)

Slots 2–4: PCI Express

Battery

Slot 1: Double-wide PCI Express graphics

(graphics card installed)

Top memory card

Bottom memory card

Optical drives

Your Mac Pro comes with one or two DVD+R DL/DVD±RW/CD-RW SuperDrives in the optical drive carrier. To replace an optical drive, see “Replacing the Optical Drive” on page 42.

Hard disk drive

Your Mac Pro comes with up to four hard disk drives installed in the drive carriers. To install or replace the hard disk drives, see “Installing Internal Storage Devices” on page 38.

PCI Express slots

Your Mac Pro has three PCI Express expansion slots. To install PCI cards in slots 2 through 4 to expand your computer’s capabilities, see “Adding PCI Express Cards” on page 47.

Battery

Your Mac Pro uses an internal backup battery. If your Mac Pro has trouble starting up, or if the system date and time are frequently incorrect, you may need to replace the battery. See “Replacing the Internal Backup Battery” on page 50.

Double-wide PCI Express graphics slot

Connect up to two displays to the graphics card in the PCI Express graphics slot (slot 1). You can replace the card in this slot and install additional graphics cards in PCI slots 2 through 4. See “Adding PCI Express Cards” on page 47.

Memory cards

Your Mac Pro has two memory cards. Each card holds up to 4 FB-DIMMS, for a total of 8 DIMMs. To add more memory, install 667MHz FB-DIMMs in pairs on the memory cards. See “Installing Memory” on page 32 for information about the specific type of memory used in Mac Pro.

Chapter 2 Getting to Know Your Mac Pro 23

Getting Answers

Much more information about using your Mac is available in Mac Help and on the Internet at www.apple.com/support.

To open Mac Help:

1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen). 2 Choose Help > Mac Help (click the Help menu in the menu bar and choose Mac Help). 3 Click in the search field, type a question, and press Return on your keyboard.

More Information

For more information about using your Mac Pro, see the following:

To learn about... See...

Installing additional drives, memory, expansion cards, or changing the battery

Troubleshooting your computer if you have a problem

Finding service and support for your Mac Pro

Using Mac OS X The Mac OS X website at www.apple.com/macosx/overview.

Using iLife applications The iLife website at www.apple.com/ilife. Or open an iLife

24 Chapter 2 Getting to Know Your Mac Pro

Chapter 3, “Working Inside Your Computer,” on page 27.

Chapter 4, “Troubleshooting,” on page 53.

“Learning More, Service, and Support” on page 66 or the Apple Support website at www.apple.com/support.

Or open Mac Help and search for “Mac OS X.”

application, and then open Mac Help and type a question in the search field.

To learn about... See...

Changing System Preferences Open System Preferences by choosing Apple () > System

Preferences. Or open Mac Help and search for “system

preferences.” Using your mouse or keyboard Open Mac Help and search for “mouse” or “keyboard.” Using AirPort wireless

technology

The AirPort Support page at www.apple.com/support/airport.

Or open AirPort Help by clicking and holding the Home button

at the top of a Mac Help page, and then choose AirPort Help

from the list. Using Bluetooth

technology

wireless

The Bluetooth Support page at www.apple.com/support/

bluetooth. Or open the Bluetooth File Exchange application,

located in the Utilities folder within the Applications folder, and

choose Help > Bluetooth Help. Connecting a printer Open Mac Help and search for “printing.” FireWire and USB connections Open Mac Help and search for “USB” or “FireWire.” Connecting to the Internet Open Mac Help and search for “Internet.”

Chapter 2 Getting to Know Your Mac Pro 25

3 Working Inside Your Computer

Use the information in this chapter to customize and expand your Mac Pro to fit your needs.

This chapter provides information and instructions for working inside your computer. It includes information about important procedures in the following sections:

Â “Opening the Computer” on page 28 Â “Installing Memory” on page 32 Â “Installing Internal Storage Devices” on page 38 Â “Adding PCI Express Cards” on page 47 Â “Replacing the Internal Backup Battery” on page 50

WARNING: Apple recommends that you have an Apple-certified technician install

memory, PCI Express cards, and internal storage devices. To contact an Apple Authorized Service Provider or Apple for service, see “Learning More, Service, and Support” on page 66. If you install these items yourself, you risk damaging your equipment, and such damage is not covered by the limited warranty on your computer. See an Apple Authorized Reseller or Apple Authorized Service Provider for additional information about this or any other warranty question.

Opening the Computer

1 Before you open your Mac Pro, shut it down by choosing Apple () > Shut Down.

WARNING: Always shut down your Mac Pro before opening it to avoid damaging its

internal components or the components you want to install. Do not open the computer or attempt to install items inside it while it is on.

2 Wait 5 to 10 minutes to allow the computer’s internal components to cool.

WARNING: Let your computer cool down before you touch the internal components,

which may be very hot.

3 Touch the metal on the outside of your Mac Pro to discharge any static electricity from

your body.

Important: Always discharge static before you touch any parts or install any

components inside the computer. To avoid generating static, do not walk around the room until you finish installing the cards, memory, or internal storage device and close the computer.

28 Chapter 3 Working Inside Your Computer

+ 64 hidden pages