American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship
for a period of one year from the date of purchase. Its obligation under this warranty is limited to repairing or
replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain
a Returned Material Authorization (RMA) number from APC or an APC service center. Products must be returned to APC or an APC service center with transportation charges prepaid and must be accompanied by a brief
description of the problem encountered and proof of date and place of purchase. This warranty does not apply to
equipment which has been damaged by accident, negligence, or mis-application or has been altered or modified
in any way. This warranty applies only to the original purchaser who must have properly registered the product
within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid
limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, APC is not liable for any costs, such as
lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise. This warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
Life Support Policy
As a general policy, American Power Conversion (APC) does not recommend the use of any of its products in life
support applications where failure or malfunction of the APC product can be reasonably expected to cause failure
of the life support device or to significantly affect its safety or effectiveness. APC does not recommend the use of
any of its products in direct patient care. APC will not knowingly sell its products for use in such applications
unless it receives in writing assurances satisfactory to APC that (a) the risks of injury or damage have been minimized, (b) the customer assumes all such risks, and (c) the liability of American Power Conversion is adequately
protected under the circumstances.
Examples of devices considered to be life support devices are neonatal oxygen analyzers, nerve stimulators (whether
used for anesthesia, pain relief, or other purposes), autotransfusion devices, blood pumps, defibrillators, arrhythmia detectors and alarms, pacemakers, hemodialysis systems, peritoneal dialysis systems, neonatal ventilator incubators, ventilators for both adults and infants, anesthesia ventilators, infusion pumps, and any other device
designated as “critical” by the U.S.F.D.A.
Hospital grade wiring devices and leakage current may be ordered as options on many APC UPS systems. APC
does not claim that units with this modification are certified or listed as Hospital Grade by APC or any other
organization. Therefore these units do not meet the requirements for use in direct patient care.
Indicates a hazard which, if not avoided, could result
in injury or death.
Indicates a hazard which, if not avoided, could result
in damage to the product or other property.
Read and pay attention to this important information.
Indicates the primary safety ground.
Safety Information
n The SymmetraTM contains an internal energy source. Hazardous voltage can be present even when discon-
nected from the utility power source.
n READ AND SAVE THIS USER’S MANUAL - This User's Manual provides safety, installation and operat-
ing instructions for optimal performance and service life from the Symmetra
list of technical support numbers are printed on the back cover. Record serial numbers on the back cover
before calling technical support.
n Before installing electrical connections -
this User Manual. All wiring connections must be made correctly by a qualified electrician.
n Where required, the electrician must attach the UPS warning tag to the input power distribution panel.
n Installation of the power and battery modules, and operation of the SymmetraTM to be performed by
personnel trained in electrical and mechanical hazards.
n Installation and replacement of the Main and Redundant Intelligence Modules (MIM & RIM) can be
performed by any untrained person.
n The protective earth conductor for the Symmetra
(computer equipment). Therefore, the size of the conductor must be at least as large as the wire required
by IEC 950. IEC 950 states the following nominal cross-sectional areas:
- 6 mm2 for rated current between 33 & 40 A
2
- 10 mm
- 16 mm
- 25 mm
n The 120V, 7.2 Ah battery module constitutes a risk of electrical shock and an energy hazard. Before
replacing battery modules, remove conductive jewelry such as chains, wrist watches and rings. High short
circuit current through conductive materials could cause severe burns.
for rated current between 41 & 63 A
2
for rated current between 64 & 80 A
2
for rated current between 81 & 100 A
Read, Study, and Understand the Electrical Installation Section of
TM
carries the leakage current from the load devices
TM
Power Array. A complete
990-7162-001
Safety Information - Page 1
n Do not dispose of batteries or battery modules in a fire. The batteries may explode. Return all battery
modules to APC or to an appropriate recycling center.
n Do not open or mutilate battery modules or batteries. Released electrolyte is harmful to the skin and eyes.
It may be toxic.
n Battery modules are heavy (60 lb). Two people are required to handle battery modules.
n This product is intended for installation in a temperature controlled, clean, dry, indoor area that is free of
conductive contaminants. (0° to 40° C.)
n This product must be connected to an Emergency Power Off (EPO) switch.
Total Power Off Procedure
n
Remove all power from the SymmetraTM before opening any of the wiring panels:
1. Set system enable switch to the “stand by” position.
2. Set input circuit breaker to the “stand by” position.
3. Remove all battery modules from the Power Array.
TM
4. If an extended run battery cabinet is connected to the Symmetra
, disconnect the cabinet by
removing the power cable from the bottom rear connector of the SymmetraTM.
5. Disconnect the utility power source circuit breaker. Label it with a safety warning tag.
Radio Frequency Interference
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules and the Class A limits for radio noise emissions from digital apparatus set out in the
Radio Interference Regulations of the Canadian Department of Communications. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Shielded cables must be used with this unit to ensure compliance with the Class A FCC limits.
Operation Symbols
On Position
Off Position
Stand By Position
Page 2 - Safety Information
Indicates that a switch or current protection device is in the “on” position. The
system enable switch, maintenance bypass switch and the input circuit breaker
can be placed in the “on” position.
Indicates that a switch is in the “off” position. The maintenance bypass switch is
the only switch that can be placed in the “off” position.
Indicates that a switch or current protection device is in the “stand by” position.
The system enable switch, and the input and output circuit breakers can be
placed in the “stand by” position.
990-7162-001
Introduction
Welcome!
Congratulations for your purchase of a SymmetraTM Power Array! The SymmetraTM is a UPS system with
redundant and modular power, battery and intelligence components. It is the finest protection available to
safeguard a datacenter and important data against the unpredictability of power fluctuation and failure.
Models
SymmetraTM systems can be ordered in a variety of configurations. All of these are built around one of the
frames listed below. Refer to the packaging list or the frame name plate to determine the frame model.
The internal architecture of the SymmetraTM system is comprised of a control and interface system (intelligence
modules and several user interface options) that monitors and controls a power processing system (power
modules) and a battery source (battery modules). The relationship between these functional components is
illustrated below.
Page 6 - Introduction
990-7163-001
Glossary of SymmetraTM Terms
Extended Run Battery Frame - An accessory that increases the battery capacity of a system. Multiple
Extended Run frames can be connected to a single SymmetraTM to significantly increase run time.
Hot-Swappable - Modules are “hot-swappable” when they can be replaced safely while the load equipment is
still powered and the Symmetra
TM
is fully functional.
N+1 - Refers to the level of power module redundancy. “N” represents the number of power modules required
to power the load, and “+1, +2, etc.” represents the number of extra power modules that are installed. For
example, a 7.3 kVA load requires two power modules for adequate protection. If the Symmetra
TM
is configured
with only two modules, it has an “N+0” level of redundancy, or no redundancy. If the system is configured with
three power modules, it has an “N+1” redundancy. Depending on the the load requirements, SymmetraTM can
be configured with 2, 3 or even 4 extra power modules, giving it an N+2, N+3, or N+4 level of redundancy.
Redundancy - Refers specifically to power modules. If at least one “extra” power module is installed, the
system can sustain a fault condition and still provide protection to the load equipment. To be fully redundant,
the system should be configured with at least one redundant power module, and a minimum of two battery
modules. (When two or more battery modules are present, one of them can fail and the system will still have a
battery power source. The total number of battery modules determines the length of on-battery run time.)
Scalability - The modular architecture allows the user to increase power capacity as load requirements increase. Scalability is limited by the size of the frame, and the number of available power module bays.
SmartSlot
cards. Before installing any SmartSlot
n Share-UPS
nPowerNet
nMeasure-UPS
nCall-UPS
TM
Accessories - SmartSlotTM bays at the rear of the frame accommodate up to four accessory
TM
- Provides automatic shutdown of up to two additional servers.
TM
SNMP - Provides network UPS management.
TM
II - Provides environmental information such as ambient temperature and humidity.
TM
- Works with an external modem to provide out-of-band UPS management.
TM
accessory, ensure it is a compatible “Symmetra
TM
OK” model.
System Capacity - The maximum output power that a Symmetra
TM
system can deliver. System capacity is
limited by the lesser of the frame size, or the capacity of the installed power modules.
n A Mini Frame (8kVA) with one power module installed (4kVA) has a system capacity of 4kVA.
n A Master Frame (16kVA) with five power modules (20kVA) has a system capacity of 16kVA.
990-7163-001
Introduction - Page 7
Page 8 - Introduction
990-7163-001
Site Requirements
Operating Space Requirements
The SymmetraTM is 23.5” (60cm) wide, and 27.5” (70cm) deep. No space is required on the sides of the
SymmetraTM frame.
Rear Clearance
n A minimum of 12" (30 cm) of clearance is required behind the frame for adequate airflow.
n The system enable switch must remain accessible.
n The back of the Symmetra
Front Clearance
n A minimum of 48" (122 cm) of clearance is required in front of the frame.
n The PowerView interface must remain accessible.
n The front of the Symmetra
TM
must be accessible for the electrician to install wiring.
TM
must be accessible to install and replace power and battery modules.
Notice!
n The voltage transformer in the SYMINIF and SYMSTRF models emits an electro magnetic field (EMF)
that can interfere with the normal function of a computer monitor. Do not install these models in
close proximity to a computer monitor. The EMF is not of sufficient magnitude to cause interference
with other equipment.
990-7164-001
Site Requirements - Page 1
Structural Requirements
SymmetraTM components are heavy. Use this table to determine the total weight of the system.
n The weight of the SymmetraTM frames rest on four 1.5" (3.8 cm) diameter leveling feet. Ensure the floor
and subfloor is structurally sound to support the weight of the SymmetraTM frame(s) when concentrated on the leveling feet. Also, make sure the structure can support the total weight of all Symmetra
frames, extended run battery frames, and all other options.
Page 2 - Site Requirements
TM
990-7164-001
Environmental Requirements
Install SymmetraTM in a temperature controlled, clean, dry, and protected indoor area that is free of conductive
contaminants. The environment must have adequate airflow, and be free of corrosive fumes.
Heat output of the SymmetraTM is significantly increased when batteries are charging. Battery recharge periods
are relatively infrequent.
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Short-Term Battery Module Storage Requirements
Battery modules must be temporarily stored until the electrical wiring is connected and the SymmetraTM is
ready to be powered.
n Batteries should be stored at 0°F to 77°F (-18°C to 25°C) to preserve battery life.
n Storage environment can be within 0 to 100% relative humidity , non-condensing.
Note: Condensation will cause corrosion of electronic and chassis parts.
Caution!
n Installing battery modules in a SymmetraTM that is not powered will discharge the batteries and could
damage them permanently. Do not install battery modules into the SymmetraTM frame until after the
electrical wiring connections have been made, and the system is ready to be powered.
The SymmetraTM Power Array can be connected to either a dry contact or 24Vdc Emergency Power Off switch.
The terminal connections for the EPO switch are physically isolated from the primary circuitry of the Power
Array system.
EPO Specifications
The EPO circuit is considered a Class 2 and SELV circuit.
SELV is an acronym for “Safety Extra Low Voltage.” SELV is a common term in Europe and IEC standards. A
SELV circuit is isolated from primary circuitry through an isolating transformer and designed so that under
normal conditions, the voltage is limited to 42.4 Vpeak or 60 Vdc.
A Class 2 Circuit is a common term in North America and in UL and CSA standards. It is defined in the
Canadian Electrical Code (C22.1, Section 16) and in the National Electrical Code (NFPA 70, Article 725).
SELV and Class 2 circuits must be isolated from all primary circuitry. Do not connect any circuit to the EPO
terminal block unless it can be confirmed that the circuit is SELV or Class 2. If there is a question, use a contact
closure switch. Use one of the following cable types to connect the Symmetra
CL2 - Class 2 cable for general purpose use.
CL2P - Plenum cable for use in ducts, plenums, and other space used for environmental air.
CL2R - Riser cable for use in a vertical run in a shaft or from floor to floor.
CL2X - Limited Use cable for use in dwellings and for use in raceway.
For installation in Canada, the cable should be CSA Certified, type ELC (Extra-Low-Voltage Control Cable).
TM
to the REPO switch:
990-7164-001
Site Requirements - Page 5
Electrical Wiring Overview
Page 6 - Site Requirements
990-7164-001
Receiving and Unpacking
Receiving the Symmetra
The SymmetraTM Power Array frame and modular components are shipped on a number of pallets, dependant on
the configuration ordered. Verify that labeled boxes match the purchase order. Consider the system component
shipping weights and dimensions before moving them. If power modules are missing, check the frame. The
power modules may have been pre-installed at the factory.
TM
Inspect Packaging
Inspect packaging for signs of mishandling. If damage is detected:
1. Note the damage on the Bill of Lading.
2. File a damage claim with the shipping agent within 24 hours.
3. Notify APC of the damage claim, and condition of the equipment.
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n If power modules were pre-installed, add their weight to the SymmetraTM frame weight.
990-7165-001
Receiving and Unpacking - Page 1
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