Silcon
Management
Quick Start Guide
www.apcc.com
Introduction
Overview
This document provides quick instructions for setting up the
management of your installed
APC
Silcon
DP300E
series
UPS
.
The setup will involve:
• Mounting the
APC Silcon
Triple Chassis (
AP9604S)
• Connecting the chassis to the
UPS
and to your network
• Configuring the required settings of your Silcon
management card
• Using your Web browser to connect to the network
interface of your Silcon management card
• Downloading and installing PowerChute network
shutdown software
• Testing your configuration
For more
information
All the information needed to set up the management of your
UPS
is contained in this quick start guide. If you need
additional information, please consult the appropriate
document listed below:
• Printed user guide for your Silcon
DP300E
Series UPS
• Triple Chassis for Silcon DP300E Series UPSs printed
installation manual
• Web/
SNMP
Management Card Installation and Quick
Start Guide on the
CD
(
PDF
)
• Web/
SNMP
Management Card User Guide on the
CD
(PDF)
• Web/
SNMP
Management CardRelease Notes on the
CD
(
PDF
)
Contents
Introduction
Overview
This document provides quick instructions for setting up the
management of your installed
APC
Silcon
DP300E
series
UPS
.
The setup will involve:
• Mounting the
APC Silcon
Triple Chassis (
AP9604S)
• Connecting the chassis to the
UPS
and to your network
• Configuring the required settings of your Silcon
management card
• Using your Web browser to connect to the network
interface of your Silcon management card
• Downloading and installing PowerChute network
shutdown software
• Testing your configuration
For more
information
All the information needed to set up the management of your
UPS
is contained in this quick start guide. If you need
additional information, please consult the appropriate
document listed below:
• Printed user guide for your Silcon
DP300E
Series UPS
• Triple Chassis for Silcon DP300E Series UPSs printed
installation manual
• Web/
SNMP
Management Card Installation and Quick
Start Guide on the
CD
(
PDF
)
• Web/
SNMP
Management Card User Guide on the
CD
(PDF)
• Web/
SNMP
Management CardRelease Notes on the
CD
(
PDF
)
Installation
Installation
options
You can install the Silcon Triple Chassis in one of three ways.
It can be:
• placed on a desktop
• mounted in a NetShelter enclosure or other 19" rack
• mounted on a wall
Placing on a
desktop
1 Choose a permanent location for the chassis. Make sure that
the rear panel of the chassis is accessible.
Note: We recommend that you not place the chassis on top of
the
UPS
to ensure proper airflow to the
UPS
.
2 Continue with “Connecting the chassis” on page 4.
Mounting inan
enclosure
1 Remove the rubber feet from the bottom of the chassis.
2 Fasten each rack-mount bracket (supplied) to the chassis as
shown, using the two flat head mounting screws (supplied)
and a #2 Phillips screwdriver.
Note: The mounting brackets attach at various hole positions
on the side of the chassis. Choose a position that will
prevent connected cables from being pinched by the
door. If more than two mounting holes are aligned, use
the pairs that are the farthest apart.
3 Attach the assembly to the rack using four caged nuts and
mounting screws supplied with your NetShelter enclosure.
(See the figure on the next page.)
Note: Refer to the user documentation supplied with your
enclosure or rack for more detailed mounting
instructions.
Continued on next page
Installation continued
Mounting inan
enclosure,
continued
4 Continue with “Connecting the chassis” on page 4.
Mounting on a
wall
1 Fasten the wall mounting brackets (supplied) to the chassis,
using the flat head screws (supplied) and a #2 Phillips
screwdriver.
2 Attach the assembly to the wall using mounting hardware
(not supplied) that is sturdy enough to support the weight of
the chassis.
3 Continue with “Connecting the chassis” on page 4.
Introduction 1
Overview 1
For more information 1
Installation 2
Installation options 2
Placing on a desktop 2
Mounting in an enclosure 2
Mounting on a wall 3
Connection 4
Connecting the chassis 4
LED descriptions 5
Configuration 6
Configuring network settings 6
Configuration options 6
Management Card Wizard 6
Accessing the network interface 7
For more information 8
Setting up network shutdown software 8
Testing your configuration 8
Enabling remote control 9
Silcon Customer Support:
Toll-free
U. S. & Canada 1-877-287-7835
APC Customer Support:
Toll-free
Denmark 800 18 153
France 0 800 906 483
Germany 01300818907
Ireland 1 800 702000 x 2045
Italy 1678 74731
Japan 0120-80-60-90
U. K. 0800 132990
Entire contents copyright © 2000 American Power Conversion. All rights reserved.
Reproduction in whole or in part without permission is prohibited.
APC, Smart-UPS, Matrix UPS, Symmetra, Power Array,and PowerChuteare alltrademarks orregistered
trademarks of APC. All other trademarks, product names, and corporate names are the property oftheir
respective owners and are used for informational purposes only.
990-0149 4/00
APCCustomerSupport:
Toll-free
Austria 0660 6480
Belgium 0800 15063
Czech Republic 0 800 102063
Finland 9800 13 374
Holland 0800 0224655
Hungary 00800 12221
Israel 177 353 2206
Luxembourg 0800 2091
Norway 800 11 632
Poland 00800 353 1202
Portugal 050 553182
South Africa 0800 994206
Spain 900 95 35 33
Sweden 020 795 419
Switzerland 0800 556177
Turkey 0800 35390275
Online Customer Support:
Addresses:
American Power Conversion Corporation
132 Fairgrounds Road
P. O. Box 278
West Kingston, Rhode Island 02892
USA
American Power Conversion Corporation
Ballybritt Business Park
Galway
Ireland
U.S. & Canada http://www.apcc.com/support
Introduction
Overview
This document provides quick instructions for setting up the
management of your installed
APC
Silcon
DP300E
series
UPS
.
The setup will involve:
• Mounting the
APC Silcon
Triple Chassis (
AP9604S)
• Connecting the chassis to the
UPS
and to your network
• Configuring the required settings of your Silcon
management card
• Using your Web browser to connect to the network
interface of your Silcon management card
• Downloading and installing PowerChute network
shutdown software
• Testing your configuration
For more
information
All the information needed to set up the management of your
UPS
is contained in this quick start guide. If you need
additional information, please consult the appropriate
document listed below:
• Printed user guide for your Silcon
DP300E
Series UPS
• Triple Chassis for Silcon DP300E Series UPSs printed
installation manual
• Web/
SNMP
Management Card Installation and Quick
Start Guide on the
CD(PDF
)
• Web/
SNMP
Management Card User Guide on the
CD
(PDF)
• Web/
SNMP
Management CardRelease Notes on the
CD
(
PDF
)
Installation
Installation
options
You can install the Silcon Triple Chassis in one of three ways.
It can be:
• placed on a desktop
• mounted in a NetShelter enclosure or other 19" rack
• mounted on a wall
Placing on a
desktop
1 Choose a permanent location for the chassis. Make sure that
the rear panel of the chassis is accessible.
Note: We recommend that you not place the chassis on top of
the
UPS
to ensure proper airflow to the
UPS
.
2 Continue with “Connecting the chassis” on page 4.
Mounting inan
enclosure
1 Remove the rubber feet from the bottom of the chassis.
2 Fasten each rack-mount bracket (supplied) to the chassis as
shown, using the two flat head mounting screws (supplied)
and a #2 Phillips screwdriver.
Note: The mounting brackets attach at various hole positions
on the side of the chassis. Choose a position that will
prevent connected cables from being pinched by the
door. If more than two mounting holes are aligned, use
the pairs that are the farthest apart.
3 Attach the assembly to the rack using four caged nuts and
mounting screws supplied with your NetShelter enclosure.
(See the figure on the next page.)
Note: Refer to the user documentation supplied with your
enclosure or rack for more detailed mounting
instructions.
Continued on next page
Installation continued
Mounting inan
enclosure,
continued
4 Continue with “Connecting the chassis” on page 4.
Mounting on a
wall
1 Fasten the wall mounting brackets (supplied) to the chassis,
using the flat head screws (supplied) and a #2 Phillips
screwdriver.
2 Attach the assembly to the wall using mounting hardware
(not supplied) that is sturdy enough to support the weight of
the chassis.
3 Continue with “Connecting the chassis” on page 4.
Introduction 1
Overview 1
For more information 1
Installation 2
Installation options 2
Placing on a desktop 2
Mounting in an enclosure 2
Mounting on a wall 3
Connection 4
Connecting the chassis 4
LED descriptions 5
Configuration 6
Configuring network settings 6
Configuration options 6
Management Card Wizard 6
Accessing the network interface 7
For more information 8
Setting up network shutdown software 8
Testing your configuration 8
Enabling remote control 9
Silcon Customer Support:
Toll-free
U. S. & Canada 1-877-287-7835
APC Customer Support:
Toll-free
Denmark 800 18 153
France 0 800 906 483
Germany 01300818907
Ireland 1 800 702000 x 2045
Italy 1678 74731
Japan 0120-80-60-90
U. K. 0800 132990
Entire contents copyright © 2000 American Power Conversion. All rights reserved.
Reproduction in whole or in part without permission is prohibited.
APC, Smart-UPS, Matrix UPS, Symmetra, Power Array,and PowerChuteare alltrademarks orregistered
trademarks of APC. All other trademarks, product names, and corporate names are the property oftheir
respective owners and are used for informational purposes only.
990-0149 4/00
APCCustomerSupport:
Toll-free
Austria 0660 6480
Belgium 0800 15063
Czech Republic 0 800 102063
Finland 9800 13 374
Holland 0800 0224655
Hungary 00800 12221
Israel 177 353 2206
Luxembourg 0800 2091
Norway 800 11 632
Poland 00800 353 1202
Portugal 050 553182
South Africa 0800 994206
Spain 900 95 35 33
Sweden 020 795 419
Switzerland 0800 556177
Turkey 0800 35390275
Online Customer Support:
Addresses:
American Power Conversion Corporation
132 Fairgrounds Road
P. O. Box 278
West Kingston, Rhode Island 02892
USA
American Power Conversion Corporation
Ballybritt Business Park
Galway
Ireland
U.S. & Canada http://www.apcc.com/support
1 3
Installation
Installation
options
You can install the Silcon Triple Chassis in one of three ways.
It can be:
• placed on a desktop
• mounted in a NetShelter enclosure or other 19" rack
• mounted on a wall
Placing on a
desktop
1 Choose a permanent location for the chassis. Make sure that
the rear panel of the chassis is accessible.
Note: We recommend that you not place the chassis on top of
the
UPS
to ensure proper airflow to the
UPS
.
2 Continue with “Connecting the chassis” on page 4.
Mounting inan
enclosure
1 Remove the rubber feet from the bottom of the chassis.
2 Fasten each rack-mount bracket (supplied) to the chassis as
shown, using the two flat head mounting screws (supplied)
and a #2 Phillips screwdriver.
Note: The mounting brackets attach at various hole positions
on the side of the chassis. Choose a position that will
prevent connected cables from being pinched by the
door. If more than two mounting holes are aligned, use
the pairs that are the farthest apart.
3 Attach the assembly to the rack using four caged nuts and
mounting screws supplied with your NetShelter enclosure.
(See the figure on the next page.)
Note: Refer to the user documentation supplied with your
enclosure or rack for more detailed mounting
instructions.
Continued on next page
Installation continued
Mounting inan
enclosure,
continued
4 Continue with “Connecting the chassis” on page 4.
Mounting on a
wall
1 Fasten the wall mounting brackets (supplied) to the chassis,
using the flat head screws (supplied) and a #2 Phillips
screwdriver.
2 Attach the assembly to the wall using mounting hardware
(not supplied) that is sturdy enough to support the weight of
the chassis.
3 Continue with “Connecting the chassis” on page 4.
Introduction 1
Overview 1
For more information 1
Installation 2
Installation options 2
Placing on a desktop 2
Mounting in an enclosure 2
Mounting on a wall 3
Connection 4
Connecting the chassis 4
LED descriptions 5
Configuration 6
Configuring network settings 6
Configuration options 6
Management Card Wizard 6
Accessing the network interface 7
For more information 8
Setting up network shutdown software 8
Testing your configuration 8
Enabling remote control 9
Silcon Customer Support:
Toll-free
U. S. & Canada 1-877-287-7835
APC Customer Support:
Toll-free
Denmark 800 18 153
France 0 800 906 483
Germany 01300818907
Ireland 1 800 702000 x 2045
Italy 1678 74731
Japan 0120-80-60-90
U. K. 0800 132990
Entire contents copyright © 2000 American Power Conversion. All rights reserved.
Reproduction in whole or in part without permission is prohibited.
APC, Smart-UPS, Matrix UPS, Symmetra, Power Array,and PowerChuteare alltrademarks orregistered
trademarks of APC. All other trademarks, product names, and corporate names are the property oftheir
respective owners and are used for informational purposes only.
990-0149 4/00
APCCustomerSupport:
Toll-free
Austria 0660 6480
Belgium 0800 15063
Czech Republic 0 800 102063
Finland 9800 13 374
Holland 0800 0224655
Hungary 00800 12221
Israel 177 353 2206
Luxembourg 0800 2091
Norway 800 11 632
Poland 00800 353 1202
Portugal 050 553182
South Africa 0800 994206
Spain 900 95 35 33
Sweden 020 795 419
Switzerland 0800 556177
Turkey 0800 35390275
Online Customer Support:
Addresses:
American Power Conversion Corporation
132 Fairgrounds Road
P. O. Box 278
West Kingston, Rhode Island 02892
USA
American Power Conversion Corporation
Ballybritt Business Park
Galway
Ireland
U.S. & Canada http://www.apcc.com/support
2
Installation continued
Mounting inan
enclosure,
continued
4 Continue with “Connecting the chassis” on page 4.
Mounting on a
wall
1 Fasten the wall mounting brackets (supplied) to the chassis,
using the flat head screws (supplied) and a #2 Phillips
screwdriver.
2 Attach the assembly to the wall using mounting hardware
(not supplied) that is sturdy enough to support the weight of
the chassis.
3 Continue with “Connecting the chassis” on page 4.
Introduction 1
Overview 1
For more information 1
Installation 2
Installation options 2
Placing on a desktop 2
Mounting in an enclosure 2
Mounting on a wall 3
Connection 4
Connecting the chassis 4
LED descriptions 5
Configuration 6
Configuring network settings 6
Configuration options 6
Management Card Wizard 6
Accessing the network interface 7
For more information 8
Setting up network shutdown software 8
Testing your configuration 8
Enabling remote control 9
Connection
Connectingthe
chassis
1 Locate the
UPS
cable (
APC
part number
940-0071
). This
cable should be routed from a UPS serial port to a location
outside of the
UPS
.
If this cable is not routed, contact
APC
Customer
Support. A certified
APC
service technician must
route this cable. Do not attempt to route the cable
yourself.
2 Attach the UPS cableto the To UPS portonthe front panel of
the chassis.
3 Use the supplied routing clips to secure the cable to the
UPS
,
if desired.
4 Attach a network cable to the
RJ-45
port on the Silcon
management card.
5 Verify that the chassis has power and is operating normally.
See “LED descriptions” on page 5 for a description of the
indications of normal operation.
Continued on next page
Connection continued
LED
descriptions
LED State Description
ManagementCard
Link-
RX/TX
Off
The device that connects
the card to the network (a
router, hub,or
concentrator) is offor not
operating correctly.
Flashing
green
The card is receiving data
packets from thenetwork.
ManagementCard
Status
Off The card has no power.
Solid green
The card has valid network
settings.
Flashing
green
The card does not have
valid network settings.
Solid red
The card has detected a
hardware failure.
Blinking red
The card is making
BOOTP
requests. The Status
LED
must be blinking red for the
Wizard configuration
software to detect that the
card does not have valid
network settings.
Triple Chassis
Status
Off
The chassisis notreceiving
power.
Blinking
quickly
(5 times per
second)
The chassis has not been
configured. See
“Configuring via the
Monitoring Port” on page
10 of the Silcon Triple
Chassis user manual.
Blinking
slowly
(1 time per
second)
The chassis is powered on
but is notcommunicating
with the
UPS
.
On
The chassis is operating
normally.
Configuration
Configuring
network
settings
The chassis contains a Silcon management card that provides
the network interface.Youmustconfigure the network settings
of this management card before it can function on a network.
The required settings are:
• IP address of the Silcon management card
• Subnet Mask
• IP address of the default Gateway
Note: Before you begin configuring network settings, you will
need the MAC address from the Quality Assurance Slip
included with your chassis.
Configuration
options
Choose the configuration method that matches your
environment:
• If you are using Windows™ 95, 98, or NT, see
“Management Card Wizard” on this page.
• If you require direct serial configuration; or if you are a
network administrator and have access to a computer
connected to the local subnet; or if you are using
BOOTP, see the Web/SNMP Management Card
Installation and Quick Start Guide included on the CD.
Management
Card Wizard
The Management Card Wizard provides a quick way to
configure all Silcon management card settings, including the
required network settings described previously. To access the
Management Card Wizard from a Windows™
95,98,NT 4.0
,
or
2000
workstation, run setup.exe located in the Wizard
subdirectory of the
CD-ROM
supplied with the a.
If your workstation is configured to run
CD-ROM
s automatically,
the Wizard installation will begin and you will not need to run the
setup.exe
program manually. Follow the on-screen instructionsto
install and run the Wizard.
When the Wizard is first run, it will begin searching for
management cards on the network that do not have valid network
settings. If you have properly installed the management card on
the network, the Status
LED
is blinking red, and the workstation
is on the same subnet as the management card, then the
management card will be detected in about one minute.
Continued on next page
4
Connection continued
LED
descriptions
LED State Description
ManagementCard
Link-
RX/TX
Off
The device that connects
the card to the network (a
router, hub,or
concentrator) is offor not
operating correctly.
Flashing
green
The card is receiving data
packets from thenetwork.
ManagementCard
Status
Off The card has no power.
Solid green
The card has valid network
settings.
Flashing
green
The card does not have
valid network settings.
Solid red
The card has detected a
hardware failure.
Blinking red
The card is making
BOOTP
requests. The Status
LED
must be blinking red for the
Wizard configuration
software to detect that the
card does not have valid
network settings.
Triple Chassis
Status
Off
The chassisis notreceiving
power.
Blinking
quickly
(5 times per
second)
The chassis has not been
configured. See
“Configuring via the
Monitoring Port” on page
10 of the Silcon Triple
Chassis user manual.
Blinking
slowly
(1 time per
second)
The chassis is powered on
but is notcommunicating
with the
UPS
.
On
The chassis is operating
normally.
Configuration
Configuring
network
settings
The chassis contains a Silcon management card that provides
the network interface.Youmustconfigure the network settings
of this management card before it can function on a network.
The required settings are:
• IP address of the Silcon management card
• Subnet Mask
• IP address of the default Gateway
Note: Before you begin configuring network settings, you will
need the MAC address from the Quality Assurance Slip
included with your chassis.
Configuration
options
Choose the configuration method that matches your
environment:
• If you are using Windows™ 95, 98, or NT, see
“Management Card Wizard” on this page.
• If you require direct serial configuration; or if you are a
network administrator and have access to a computer
connected to the local subnet; or if you are using
BOOTP, see the Web/SNMP Management Card
Installation and Quick Start Guide included on the CD.
Management
Card Wizard
The Management Card Wizard provides a quick way to
configure all Silcon management card settings, including the
required network settings described previously. To access the
Management Card Wizard from a Windows™
95,98,NT 4.0
,
or
2000
workstation, run setup.exe located in the Wizard
subdirectory of the
CD-ROM
supplied with the a.
If your workstation is configured to run
CD-ROM
s automatically,
the Wizard installation will begin and you will not need to run the
setup.exe
program manually. Follow the on-screen instructionsto
install and run the Wizard.
When the Wizard is first run, it will begin searching for
management cards on the network that do not have valid network
settings. If you have properly installed the management card on
the network, the Status
LED
is blinking red, and the workstation
is on the same subnet as the management card, then the
management card will be detected in about one minute.
Continued on next page
5
Configuration
Configuring
network
settings
The chassis contains a Silcon management card that provides
the network interface.Youmustconfigure the network settings
of this management card before it can function on a network.
The required settings are:
• IP address of the Silcon management card
• Subnet Mask
• IP address of the default Gateway
Note: Before you begin configuring network settings, you will
need the MAC address from the Quality Assurance Slip
included with your chassis.
Configuration
options
Choose the configuration method that matches your
environment:
• If you are using Windows™ 95, 98, or NT, see
“Management Card Wizard” on this page.
• If you require direct serial configuration; or if you are a
network administrator and have access to a computer
connected to the local subnet; or if you are using
BOOTP, see the Web/SNMP Management Card
Installation and Quick Start Guide included on the CD.
Management
Card Wizard
The Management Card Wizard provides a quick way to
configure all Silcon management card settings, including the
required network settings described previously. To access the
Management Card Wizard from a Windows™
95,98,NT 4.0
,
or
2000
workstation, run setup.exe located in the Wizard
subdirectory of the
CD-ROM
supplied with the a.
If your workstation is configured to run
CD-ROM
s automatically,
the Wizard installation will begin and you will not need to run the
setup.exe
program manually. Follow the on-screen instructionsto
install and run the Wizard.
When the Wizard is first run, it will begin searching for
management cards on the network that do not have valid network
settings. If you have properly installed the management card on
the network, the Status
LED
is blinking red, and the workstation
is on the same subnet as the management card, then the
management card will be detected in about one minute.
Continued on next page
6
7
Connection
Connectingthe
chassis
1 Locate the
UPS
cable (
APC
part number
940-0071
). This
cable should be routed from a UPS serial port to a location
outside of the
UPS
.
If this cable is not routed, contact
APC
Customer
Support. A certified
APC
service technician must
route this cable. Do not attempt to route the cable
yourself.
2 Attach the UPS cableto the To UPS portonthe front panel of
the chassis.
3 Use the supplied routing clips to secure the cable to the
UPS
,
if desired.
4 Attach a network cable to the
RJ-45
port on the Silcon
management card.
5 Verify that the chassis has power and is operating normally.
See “LED descriptions” on page 5 for a description of the
indications of normal operation.
Continued on next page
Configuration continued
Management
Card Wizard,
continued
If the Wizard has not detected the management card after 2
minutes or your workstation is not connected to the network,
follow these steps:
1ClickNext.
2 Select Express.
3ClickNext.
4 Select Locally (via Serial Port).
5ClickNext.
6 Follow the on-screen instructions to configure your
management card using a serial connection.
Accessing the
network
interface
If you have configured network settings through the
Management Card Wizard and your card was on the network,
youhadtheoptiontolaunchaWebbrowsertoviewtheSilcon
management card network interface. If you have used another
method to configure your network settings or did not choose to
launch a Web browser from the Wizard, you can access the
network interface using a Web browser, Telnet, or SNMP. See
the appropriate paragraph below for details.
Through a Web browser.
1 From your Web browser, enter the System IP address or
DNS name, if configured, of the unit.
2 Log on to the chassis. The default User Name and
Password are apc (lowercase).
Through Telnet.
1 From your Telnet session, enter the System IP address
of the unit.
2 Log on to the unit. The default User Name and
Password are apc (lowercase).
Through SNMP.
The default read-only community name ispublic.The
default read/write community name is private.
Note: When the management card reports a non-specific fault,
it is defined on the screen of your Silcon UPS display
unit.
Continued on next page
Configuration continued
For more
information
After you have configured the settings described in this section, no
further configuration is required. The remaining Silcon
management card properties are pre-configured at the factory.
However, these properties may not be suitable for your
application. See the
Web/
SNMP
Management Card User Guide
included on theCDfor more details on how to customize the
management card settings to your system.
Note: Updated management card firmware versions and the
latest user manuals can be found on the Support page on
our Web site:
http://www.apc.com/support
.
Setting up
network
shutdown
software
PowerChute network shutdownsoftware provides reliable
network-based shutdown of multiple computer systems to
enhance the manageability of
APC UPS
s.
Note: PowerChute Network Shutdown software is different
from PowerChute plus software.
1Gotothe
APC
Web site and download the latest version
of PowerChute Network Shutdownsoftware:
www.apc.com/tools/download
for your operating
system(s). Be sure to download the installation guide.
2 If you have morethan
50
servers connected to your
UPS
,
downloadthe document called“How toconfigure greater
than
50
clients”.
3 Follow the instructions in the installation guide.
Testing your
configuration
To test communication between PowerChute Network
Shutdown software and the Silcon management card:
1 View the PowerChute Network Shutdown Event Log:
Launch the Web interface for PowerChute Network
Shutdown software. The Event Log appears on the first
screen.
2 Unplug the network connection from the Silcon
management card.
3 After three minutes, refresh the Event Log. It should
report lost communications.
4 Reconnect the network connection to the Silcon
management card.
5 After one minute, refresh the Event Log. It should report
communication established.
Continued on next page
Configuration continued
Enabling
remote control
By default, the management card does not allow commands
issued from remote computers. To enable remote control, you
must connect serially to the Silcon management card and
change the default setting.
Connecting Serially through the Control Console.
1 Connect the supplied communication cable (APC part
number 940-0024C) to an available serial port on your
computer and to the Monitoring Port on front panel of
the chassis.
2 Disable PowerChute plus,
UNIX
Respond, or other
service that may be using the serial port on the
computer.
3 Run a terminal emulator such as Windows™
HyperTerminal.
4 Configure the appropriate serial port with the following
settings:
2400
bps, no parity,8data bits,1stop bit, and
no flow control.
Note: Some terminal emulators such as HyperTerminal
require that you disconnect and reconnect for the
new serial settings to take effect.
5 From your computer, press
E
NTER
until the user name
prompt appears.
6 Enter the default user name and password: apc, both
lowercase.
7 From the Control Console, preform the following steps
in the order given:
a Choose
Device Manager
(number1) from the menu
and press
E
NTER
.
b Choose the appropriate UPS from the menu and press
E
NTER
.
c Choose
Control
(number1) from the menu and press
E
NTER
.
d Choose
Enable Remote Control
(number3) from the
menu, press
E
NTER
,
and follow the prompts to enable
remote control.
ePress
E
SC
until the Main menu appears.
f Choose
Logout
(number4) from the menu and press
E
NTER
.
Note:
The newsettings will not take effect until youlog
out.
Connection continued
LED
descriptions
LED State Description
ManagementCard
Link-
RX/TX
Off
The device that connects
the card to the network (a
router, hub,or
concentrator) is offor not
operating correctly.
Flashing
green
The card is receiving data
packets from thenetwork.
ManagementCard
Status
Off The card has no power.
Solid green
The card has valid network
settings.
Flashing
green
The card does not have
valid network settings.
Solid red
The card has detected a
hardware failure.
Blinking red
The card is making
BOOTP
requests. The Status
LED
must be blinking red for the
Wizard configuration
software to detect that the
card does not have valid
network settings.
Triple Chassis
Status
Off
The chassisis notreceiving
power.
Blinking
quickly
(5 times per
second)
The chassis has not been
configured. See
“Configuring via the
Monitoring Port” on page
10 of the Silcon Triple
Chassis user manual.
Blinking
slowly
(1 time per
second)
The chassis is powered on
but is notcommunicating
with the
UPS
.
On
The chassis is operating
normally.
Configuration
Configuring
network
settings
The chassis contains a Silcon management card that provides
the network interface.Youmustconfigure the network settings
of this management card before it can function on a network.
The required settings are:
• IP address of the Silcon management card
• Subnet Mask
• IP address of the default Gateway
Note: Before you begin configuring network settings, you will
need the MAC address from the Quality Assurance Slip
included with your chassis.
Configuration
options
Choose the configuration method that matches your
environment:
• If you are using Windows™ 95, 98, or NT, see
“Management Card Wizard” on this page.
• If you require direct serial configuration; or if you are a
network administrator and have access to a computer
connected to the local subnet; or if you are using
BOOTP, see the Web/SNMP Management Card
Installation and Quick Start Guide included on the CD.
Management
Card Wizard
The Management Card Wizard provides a quick way to
configure all Silcon management card settings, including the
required network settings described previously. To access the
Management Card Wizard from a Windows™
95,98,NT 4.0
,
or
2000
workstation, run setup.exe located in the Wizard
subdirectory of the
CD-ROM
supplied with the a.
If your workstation is configured to run
CD-ROM
s automatically,
the Wizard installation will begin and you will not need to run the
setup.exe
program manually. Follow the on-screen instructionsto
install and run the Wizard.
When the Wizard is first run, it will begin searching for
management cards on the network that do not have valid network
settings. If you have properly installed the management card on
the network, the Status
LED
is blinking red, and the workstation
is on the same subnet as the management card, then the
management card will be detected in about one minute.
Continued on next page
8
Configuration continued
For more
information
After you have configured the settings described in this section, no
further configuration is required. The remaining Silcon
management card properties are pre-configured at the factory.
However, these properties may not be suitable for your
application. See the
Web/
SNMP
Management Card User Guide
included on theCDfor more details on how to customize the
management card settings to your system.
Note: Updated management card firmware versions and the
latest user manuals can be found on the Support page on
our Web site:
http://www.apc.com/support
.
Setting up
network
shutdown
software
PowerChute network shutdownsoftware provides reliable
network-based shutdown of multiple computer systems to
enhance the manageability of
APC UPS
s.
Note: PowerChute Network Shutdown software is different
from PowerChute plus software.
1Gotothe
APC
Web site and download the latest version
of PowerChute Network Shutdownsoftware:
www.apc.com/tools/download
for your operating
system(s). Be sure to download the installation guide.
2 If you have morethan
50
servers connected to your
UPS
,
downloadthe document called“How toconfigure greater
than
50
clients”.
3 Follow the instructions in the installation guide.
Testing your
configuration
To test communication between PowerChute Network
Shutdown software and the Silcon management card:
1 View the PowerChute Network Shutdown Event Log:
Launch the Web interface for PowerChute Network
Shutdown software. The Event Log appears on the first
screen.
2 Unplug the network connection from the Silcon
management card.
3 After three minutes, refresh the Event Log. It should
report lost communications.
4 Reconnect the network connection to the Silcon
management card.
5 After one minute, refresh the Event Log. It should report
communication established.
Continued on next page
Configuration continued
Enabling
remote control
By default, the management card does not allow commands
issued from remote computers. To enable remote control, you
must connect serially to the Silcon management card and
change the default setting.
Connecting Serially through the Control Console.
1 Connect the supplied communication cable (APC part
number 940-0024C) to an available serial port on your
computer and to the Monitoring Port on front panel of
the chassis.
2 Disable PowerChute plus,
UNIX
Respond, or other
service that may be using the serial port on the
computer.
3 Run a terminal emulator such as Windows™
HyperTerminal.
4 Configure the appropriate serial port with the following
settings:
2400
bps, no parity,8data bits,1stop bit, and
no flow control.
Note: Some terminal emulators such as HyperTerminal
require that you disconnect and reconnect for the
new serial settings to take effect.
5 From your computer, press
E
NTER
until the user name
prompt appears.
6 Enter the default user name and password: apc, both
lowercase.
7 From the Control Console, preform the following steps
in the order given:
a Choose
Device Manager
(number1) from the menu
and press
E
NTER
.
b Choose the appropriate UPS from the menu and press
E
NTER
.
c Choose
Control
(number1) from the menu and press
E
NTER
.
d Choose
Enable Remote Control
(number3) from the
menu, press
E
NTER
,
and follow the prompts to enable
remote control.
ePress
E
SC
until the Main menu appears.
f Choose
Logout
(number4) from the menu and press
E
NTER
.
Note:
The newsettings will not take effect until youlog
out.
Connection continued
LED
descriptions
LED State Description
ManagementCard
Link-
RX/TX
Off
The device that connects
the card to the network (a
router, hub,or
concentrator) is offor not
operating correctly.
Flashing
green
The card is receiving data
packets from thenetwork.
ManagementCard
Status
Off The card has no power.
Solid green
The card has valid network
settings.
Flashing
green
The card does not have
valid network settings.
Solid red
The card has detected a
hardware failure.
Blinking red
The card is making
BOOTP
requests. The Status
LED
must be blinking red for the
Wizard configuration
software to detect that the
card does not have valid
network settings.
Triple Chassis
Status
Off
The chassisis notreceiving
power.
Blinking
quickly
(5 times per
second)
The chassis has not been
configured. See
“Configuring via the
Monitoring Port” on page
10 of the Silcon Triple
Chassis user manual.
Blinking
slowly
(1 time per
second)
The chassis is powered on
but is notcommunicating
with the
UPS
.
On
The chassis is operating
normally.
Configuration
Configuring
network
settings
The chassis contains a Silcon management card that provides
the network interface.Youmustconfigure the network settings
of this management card before it can function on a network.
The required settings are:
• IP address of the Silcon management card
• Subnet Mask
• IP address of the default Gateway
Note: Before you begin configuring network settings, you will
need the MAC address from the Quality Assurance Slip
included with your chassis.
Configuration
options
Choose the configuration method that matches your
environment:
• If you are using Windows™ 95, 98, or NT, see
“Management Card Wizard” on this page.
• If you require direct serial configuration; or if you are a
network administrator and have access to a computer
connected to the local subnet; or if you are using
BOOTP, see the Web/SNMP Management Card
Installation and Quick Start Guide included on the CD.
Management
Card Wizard
The Management Card Wizard provides a quick way to
configure all Silcon management card settings, including the
required network settings described previously. To access the
Management Card Wizard from a Windows™
95,98,NT 4.0
,
or
2000
workstation, run setup.exe located in the Wizard
subdirectory of the
CD-ROM
supplied with the a.
If your workstation is configured to run
CD-ROM
s automatically,
the Wizard installation will begin and you will not need to run the
setup.exe
program manually. Follow the on-screen instructionsto
install and run the Wizard.
When the Wizard is first run, it will begin searching for
management cards on the network that do not have valid network
settings. If you have properly installed the management card on
the network, the Status
LED
is blinking red, and the workstation
is on the same subnet as the management card, then the
management card will be detected in about one minute.
Continued on next page
9
Configuration continued
Enabling
remote control
By default, the management card does not allow commands
issued from remote computers. To enable remote control, you
must connect serially to the Silcon management card and
change the default setting.
Connecting Serially through the Control Console.
1 Connect the supplied communication cable (APC part
number 940-0024C) to an available serial port on your
computer and to the Monitoring Port on front panel of
the chassis.
2 Disable PowerChute plus,
UNIX
Respond, or other
service that may be using the serial port on the
computer.
3 Run a terminal emulator such as Windows™
HyperTerminal.
4 Configure the appropriate serial port with the following
settings:
2400
bps, no parity,8data bits,1stop bit, and
no flow control.
Note: Some terminal emulators such as HyperTerminal
require that you disconnect and reconnect for the
new serial settings to take effect.
5 From your computer, press
E
NTER
until the user name
prompt appears.
6 Enter the default user name and password: apc, both
lowercase.
7 From the Control Console, preform the following steps
in the order given:
a Choose
Device Manager
(number1) from the menu
and press
E
NTER
.
b Choose the appropriate UPS from the menu and press
E
NTER
.
c Choose
Control
(number1) from the menu and press
E
NTER
.
d Choose
Enable Remote Control
(number3) from the
menu, press
E
NTER
,
and follow the prompts to enable
remote control.
ePress
E
SC
until the Main menu appears.
f Choose
Logout
(number4) from the menu and press
E
NTER
.
Note:
The newsettings will not take effect until youlog
out.
Configuration
Configuring
network
settings
The chassis contains a Silcon management card that provides
the network interface.Youmustconfigure the network settings
of this management card before it can function on a network.
The required settings are:
• IP address of the Silcon management card
• Subnet Mask
• IP address of the default Gateway
Note: Before you begin configuring network settings, you will
need the MAC address from the Quality Assurance Slip
included with your chassis.
Configuration
options
Choose the configuration method that matches your
environment:
• If you are using Windows™ 95, 98, or NT, see
“Management Card Wizard” on this page.
• If you require direct serial configuration; or if you are a
network administrator and have access to a computer
connected to the local subnet; or if you are using
BOOTP, see the Web/SNMP Management Card
Installation and Quick Start Guide included on the CD.
Management
Card Wizard
The Management Card Wizard provides a quick way to
configure all Silcon management card settings, including the
required network settings described previously. To access the
Management Card Wizard from a Windows™
95,98,NT 4.0
,
or
2000
workstation, run setup.exe located in the Wizard
subdirectory of the
CD-ROM
supplied with the a.
If your workstation is configured to run
CD-ROM
s automatically,
the Wizard installation will begin and you will not need to run the
setup.exe
program manually. Follow the on-screen instructionsto
install and run the Wizard.
When the Wizard is first run, it will begin searching for
management cards on the network that do not have valid network
settings. If you have properly installed the management card on
the network, the Status
LED
is blinking red, and the workstation
is on the same subnet as the management card, then the
management card will be detected in about one minute.
Continued on next page
Introduction
Overview
This document provides quick instructions for setting up the
management of your installed
APC
Silcon
DP300E
series
UPS
.
The setup will involve:
• Mounting the
APC Silcon
Triple Chassis (
AP9604S)
• Connecting the chassis to the
UPS
and to your network
• Configuring the required settings of your Silcon
management card
• Using your Web browser to connect to the network
interface of your Silcon management card
• Downloading and installing PowerChute network
shutdown software
• Testing your configuration
For more
information
All the information needed to set up the management of your
UPS
is contained in this quick start guide. If you need
additional information, please consult the appropriate
document listed below:
• Printed user guide for your Silcon
DP300E
Series UPS
• Triple Chassis for Silcon DP300E Series UPSs printed
installation manual
• Web/
SNMP
Management Card Installation and Quick
Start Guide on the
CD
(
PDF
)
• Web/
SNMP
Management Card User Guide on the
CD
(PDF)
• Web/
SNMP
Management CardRelease Notes on the
CD
(
PDF
)
Installation
Installation
options
You can install the Silcon Triple Chassis in one of three ways.
It can be:
• placed on a desktop
• mounted in a NetShelter enclosure or other 19" rack
• mounted on a wall
Placing on a
desktop
1 Choose a permanent location for the chassis. Make sure that
the rear panel of the chassis is accessible.
Note: We recommend that you not place the chassis on top of
the
UPS
to ensure proper airflow to the
UPS
.
2 Continue with “Connecting the chassis” on page 4.
Mounting inan
enclosure
1 Remove the rubber feet from the bottom of the chassis.
2 Fasten each rack-mount bracket (supplied) to the chassis as
shown, using the two flat head mounting screws (supplied)
and a #2 Phillips screwdriver.
Note: The mounting brackets attach at various hole positions
on the side of the chassis. Choose a position that will
prevent connected cables from being pinched by the
door. If more than two mounting holes are aligned, use
the pairs that are the farthest apart.
3 Attach the assembly to the rack using four caged nuts and
mounting screws supplied with your NetShelter enclosure.
(See the figure on the next page.)
Note: Refer to the user documentation supplied with your
enclosure or rack for more detailed mounting
instructions.
Continued on next page
Silcon Customer Support:
Toll-free
U. S. & Canada 1-877-287-7835
APC Customer Support:
Toll-free
Denmark 800 18 153
France 0 800 906 483
Germany 01300818907
Ireland 1 800 702000 x 2045
Italy 1678 74731
Japan 0120-80-60-90
U. K. 0800 132990
Entire contents copyright © 2000 American Power Conversion. All rights reserved.
Reproduction in whole or in part without permission is prohibited.
APC,Smart-UPS,Matrix-UPS,Symmetra,PowerArray,andPowerChutearealltrademarksorregistered
trademarks of APC. All other trademarks, product names, and corporate names are the property oftheir
respective owners and are used for informational purposes only.
990-0149 5/00
APCCustomerSupport:
Toll-free
Austria 0660 6480
Belgium 0800 15063
Czech Republic 0 800 102063
Finland 9800 13 374
Holland 0800 0224655
Hungary 00800 12221
Israel 177 353 2206
Luxembourg 0800 2091
Norway 800 11 632
Poland 00800 353 1202
Portugal 050 553182
South Africa 0800 994206
Spain 900 95 35 33
Sweden 020 795 419
Switzerland 0800 556177
Turkey 0800 35390275
Online Customer Support:
Addresses:
American Power Conversion Corporation
132 Fairgrounds Road
P. O. Box 278
West Kingston, Rhode Island 02892
USA
American Power Conversion Corporation
Ballybritt Business Park
Galway
Ireland
U.S. & Canada http://www.apcc.com/support
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