American Power Conversion Bypass Static User Manual
Symmetra MW UPS
w/ Internal
Bypass Static Switch
User
Guide
Contents
Safety ......................................................................1
IMPORTANT SAFETY INSTRUCTIONS
- SAVE THESE INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Symbols used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . 1
User Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
UPS Display..............................................................3
Display Symbols and Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Navigation symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Screen symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
UPS Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Input Summary Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Output Summary Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Bypass Summary Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Battery Summary Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operation Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
UPS Start-Up Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
UPS Shutdown screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Online to Static Bypass Screen. . . . . . . . . . . . . . . . . . . . . . . . . 13
Static Bypass to Online Screen. . . . . . . . . . . . . . . . . . . . . . . . . 14
Network Configuration Screens . . . . . . . . . . . . . . . . . . . . . . . . 15
Network Settings screen . . . . . . . . . . . . . . . . . . . . . . . . . . 15
E-mail Settings screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SNMP Settings screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Remote Monitoring Service Settings screen . . . . . . . . . . . . . 18
APC ISX Manager Settings screen . . . . . . . . . . . . . . . . . . . . 19
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 i
User Configuration Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Touch-Screen Settings screen . . . . . . . . . . . . . . . . . . . . . . 20
Password Settings screen . . . . . . . . . . . . . . . . . . . . . . . . . 21
Modbus Settings screen . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Regional Settings screen . . . . . . . . . . . . . . . . . . . . . . . . . 22
Battery Test screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Event Log Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Predictive Maintenance Screens . . . . . . . . . . . . . . . . . . . . . . . . 25
Inverter DC Capacitors screen . . . . . . . . . . . . . . . . . . . . . . 25
Inverter AC Capacitors screen . . . . . . . . . . . . . . . . . . . . . . 26
Top Fans screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Inverter Fans screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Main Static Switch Fans screen . . . . . . . . . . . . . . . . . . . . . 29
Operation Modes................................................... 31
On-line Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Battery Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Bypass Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Manual Bypass Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System Start-Up from Manual Bypass Operation . . . . . . . . . . . . 35
System Start-Up from Manual Bypass to Online Operation of
single mains/utility system - Step-by-Step . . . . . . . . . . . . . . 36
System Start-Up from Manual Bypass to Online Operation of
dual mains/utility system - Step-by-Step . . . . . . . . . . . . . . . . 36
System Shutdown from Online to Manual Bypass Operation . . 37
System Shutdown from Online to Manual Bypass Operation of
single mains/utility systems - Step-by-Step . . . . . . . . . . . . . . 38
System Shutdown from Online to Manual Bypass Operation of
dual mains/utility systems - Step-by-Step . . . . . . . . . . . . . . . 38
Transfer from Online to Static Bypass Operation . . . . . . . . . . . 39
Transfer from Static Bypass to Online Operation . . . . . . . . . . . 40
ii Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001
Alarms/Troubleshooting .........................................41
Alarm Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Severe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
View active alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
APC Symmetra MW Remote Display........................43
Starting web-based remote session . . . . . . . . . . . . . . . . . . . 44
Warranty ...............................................................45
Factory Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Life Support Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Appendix A............................................................47
Air Filter Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 iii
Safety
IMPORTANT SAFETY INSTRUCTIONS
- SAVE THESE INSTRUCTIONS
This guide contains important instructions that should be followed when handling the UPS, Battery
Enclosures, and Batteries.
Symbols used in this guide
WARNING!
Indicates an electrical hazard, which, if not avoided, could result in injury or death.
CAUTION!
Indicates a hazard, which, if not avoided, could result in injury or death.
Note
See also
Indicates important information.
Indicates that more information is available on this subject in a different section of this
manual.
Indicates that more information is available on the same subject in a different manual.
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 1
Safety: IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS
User Safety
WARNING!
User functions: For safety reasons the user may only
- Remove the finishing panels for air filter exchange
- Operate the UPS display.
WARNING!
The UPS can be powered from more than one source.
CAUTION!
The system is equipped with an optional auto-start function, enabling the system to start
without any warning when power is applied.
Typically, the UPS installation will be connected to an EPO (Emergency Power Off)
button located on a wall near the entrance to the room. If activated, the EPO switches off
power to the UPS, disconnects the UPS output, and switches off power to the entire
Note
room. This action will disconnect support to the load if the UPS is online.
2 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001
UPS Display
Display Symbols and Buttons
Navigation symbols
Home: Press to go to the UPS Summary screen.
Back: Press to go to previous screen.
Help: Press to access further details on current screen.
Screen symbols
~
Page Up: Press to go to previous screen on same subject (only visible when there are
more screens on the same subject).
Page Down: Press to go to next screen on same subject (only visible when there are
more screens on the same subject).
Password logout: Press to log out from password protected screens.
Delta Inverter
~
Main Inverter
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 3
UPS Display: Display Symbols and Buttons
Buttons
Press this button to switch ON the module.
OFF
EMO
Press this button to switch OFF the module.
EMO (Emergency Module OFF) button:
Use in emergency situations to shut down the UPS. When the EMO button is engaged on
the UPS, AC and DC input and output are disabled.
4 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001
UPS Summary Screen
The LCD touch-screen UPS display is the user interface. It is used to configure the UPS, monitor the
system, and change the settings. The display also provides the user with audible and visual alarms.
The UPS display is organized hierarchically and the UPS Summary screen is the apex of the
hierarchy. To navigate to the UPS Summary screen, touch the house icon in the upper right corner of
the screen. The UPS Summary screen gives access to additional screens as shown below.
Normal
Normal
UPS Summary
Bypass
Summary
~~
Operation/Configuration
Normal Normal
Input
Summary
Normal
Operation/
Configuration
Battery
Summary
NormalNormal
Output
Summary
The screens on the following pages are examples only. All values are not shown.
Note
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 5
Input Summary Screens
The three Input Summary screens provide input-specific status of voltage, power, current, frequency,
etc.
Normal
Normal
0:00 AM
Q2
Normal
Normal
5.40 PM
The black bars represent real-time
data. Yellow triangles represent the
maximum values recorded to date
Frequency
Hz
55.0
54.0
53.0
52.0
51.0
50.0
49.0
48.0
47.0
46.0
259
45.0
Page 1 of 3
and blue triangles represent the
minimum values recorded to date.
These values will be reset when the
input statistics are reset
587
522
456
391
326
262
196
130
65
0
Current
13 13
L1 L2 L3
UPS Summary
Input Summary
A
607
540
472
405
337
270
202
135
67
13
0
L1-2 L2-3 L3-1
~~
Q7 Q8
495
440
365
330
275
220
165
110
55
Total Power
0
kW kVA
450 453
Voltage
V
259 264 263
Normal
Normal
Normal
5.40 PM
0:00 AM
Refresh Data
402
410
kW
701
700
kW
312
320
kVA
702
700
kVA
1.0
1.0
700
kW
518
kVA
Hz
47.9
Hz
54.1
Hz
45.9
%
2.0
o
129
F
o
127
F
Page 2 of 3
200.0
200.0
-200.0
-200.0
0.0
0.0
Input Summary
Current
Voltage
Voltage
0.0 5.0 10.0
Current
Time (ms)
Time (ms)
15.0
Current
Current high
THD
THD high
THD low
Crest factor
Crest factor high
Voltage
Voltage high
Voltage low
THD
THD high
Voltage tolerance
Waveform tolerance
Tolerance conditions
Input Summary
Output
12.4
17.4
22.6
72.4
77.8
90.2
6.1
5.9
4.9
4.0
1.0
1.0
1.0
2.37
2.27
2.24
2.3
2.2
2.17
252.7
247.7
242.5
270.1
265.1
260.2
211.5
206.3
199.8
5.0
4.0
3.1
4.9
3.9
3.0
0.0
0.0
0.0
10
10
A
A
%
%
%
V
V
V
%
%
%
%
%
Active power
Active power high
Apparent power
Apparent power high
Power factor
Total active power
Total apparent power
Frequency
Frequency high
Frequency low
Tolerance
Temperature
Mains SSW
Mains SSW high
410
700
320
700
1.0
6 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001
Normal
Normal
Page 3 of 3
5.40 PM
Output Summary Screens
The three Output Summary screens provide output-specific status of voltage, power, current,
frequency, etc.
Normal
Q2
Frequency
Hz
259
Normal
Normal
Normal
Page 1 of 3
0:00 AM
The black bars represent real-time
5.40 PM
data. Yellow triangles represent the
maximum values recorded to date
and blue triangles represent the
minimum values recorded to date.
These values will be reset when the
output statistics are reset
587
522
456
391
326
262
196
130
65
0
Current
13 13
L1 L2 L3
UPS Summary
Output Summary
A
607
540
472
405
337
270
202
135
67
13
0
L1-2 L2-3 L3-1
~~
Q7 Q8
495
440
365
330
275
220
165
110
55
Total Power
0
kW kVA
450 453
Voltage
V
259 264 263
55.0
54.0
53.0
52.0
51.0
50.0
49.0
48.0
47.0
46.0
45.0
Normal
Normal
Normal
5.40 PM
0:00 AM
382
381
kW
702
701
kW
694
692
kVA
684
682
kVA
0.82
0.81
200
kW
150
kVA
Hz
51.4
Hz
54.2
Hz
45.8
%
2.0
68.0
78.0
%
66.0
76.0
%
142.0
%
250.0
%
Page 2 of 3
200.0
200.0
-200.0
-200.0
0.0
0.0
Output Summary
Refresh Data
0.0 5.0 10.0
Voltage
Voltage
Current
Current
Time (ms)
Time (ms)
15.0
Current
Current high
Peak current
Peak current high
THD
THD high
Crest factor
Crest factor high
Voltage
Voltage high
Voltage low
THD
THD high
Voltage tolerance
Waveform tolerance
Tolerance conditions
Output Summary
L1 L2 L3
62.0
59.0
221.0
261.0
201.0
A
66.0
63.0
A
20.0
19.5
A
60.4
59.9
A
5.8
4.8
%
5.7
4.7
%
2.23
2.13
2.16
2.06
V
222.0
V
262.0
V
202.0
%
4.8
%
4.6
3.6
%
5
%
6
29
57.0
60.0
20.0
59.4
3.9
3.8
2.1
2.03
L1-2 L2-3 L3-1
220.5
260.0
200.0
2.7
Active power
Active power high
Apparent power
Apparent power high
Power factor
Total active power
Total apparent power
Frequency
Frequency high
Frequency low
Tolerance
Load
Load
Load high
Total load
Total load high
L1 L2 L3
380
700
700
690
0.92
60.0
58.0
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 7
Normal
Normal
Page 3 of 3
5.40 PM
Bypass Summary Screens
The two Bypass Summary screens provide status of voltage, power, current, frequency, etc.
Normal
Bypass Summary
~~
Q7 Q8
Bypass Summary
Normal
0:00 AM
Q2
Normal
Normal
5.40 PM
The black bars represent real-time
data. Yellow triangles represent the
maximum values recorded to date
and blue triangles represent the
minimum values recorded to date.
These values will be reset when
the bypass statistics are reset
Current
110
88
86
73
61
49
37
24
12
59 61
0
L1 L2 L3
Current
Current high
Peak Current
Peak Current high
Crest factor
Crest factor high
Voltage
Voltage high
Voltage low
THD
Load
Load
Load high
Total load
Total load high
A
336
236
207
177
140
110
90
59
30
200 203 205
63
0
L1-2 L2-3 L3-1
Bypass Summary
Output
200.0
200.0
200.0
500.0
500.0
500.0
200.0
200.0
200.0
300.0
300.0
300.0
0.0
0.0
0.0
0.0
0.0
0.0
xxx.0
xxx.0
xxx.0
490.0
490.0
490.0
470.0
470.0
470.0
5.0
5.0
5.0
L1 L2 L3
10.0
10.0
10.0
99.0
99.0
99.0
0.0
0.0
Voltage
V
A
A
A
A
Power factor
Active power
Active power high
Apparent power
Apparent power high
V
Total active power
V
Total active power high
V
Total apparent power
%
Total apparent power high
%
Frequency
%
Frequency high
%
Frequency low
%
Temperature
Mains SSW
Mains SSW High
127
112
108
84
70
56
42
20
14
0
Total Power
kW kVA
83 118
Frequency
Hz
80.0
57.8
55.6
53.3
51.0
40.9
46.7
44.4
42.2
51,8
40.0
Page 1 of 2
Ready
Normal
Normal
2.07 PM
0:00 AM
0.5
0.5
kW
0.5
100
100
100
200
200
200
kW
200
200
kW
200
200
kW
200
200
kW
200
kW
200
kW
200
kW
0
kW
Hz
60.0
Hz
61.0
Hz
59.0
¡ F
68
¡ F
68
Page 2 of 2
8 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001
Battery Summary Screens
The three Battery Summary screens provide battery-specific status of voltage, current, run-time
remaining, temperature, power, etc.
Normal
UPS Summary
Battery Summary
Current
A
200
20
32
37
-160
-340
-520
-700
-880
-1060
-1240
-1420
-1600
Batt 1 Batt 2 Batt 1 Batt 2
~~
Q7 Q8
Voltage
V
495
440
385
330
275
220
165
110
55
435 435
0
Runtime remaining
12 m 0 s
Normal
0:00 AM
Q2
Normal
Normal
The black bars represent real-time
5.40 PM
data. Yellow triangles represent the
maximum values recorded to date
and blue triangles represent the
minimum values recorded to date.
These values will be reset when the
battery statistics are reset
Page 1 of 3
Battery Summary
Voltage and Current
Battery 1
Voltage
Voltage high
Voltage low
Current
Current high discharge
Battery 2
Voltage
Voltage high
Voltage low
Current
Current high discharge
Settings
Min. voltage: warning
Min. voltage: shutdown
Max voltage: warning
Max voltage: shutdown
Statistics
Battery charge
Time on battery
Runtime remaining
Total time on battery
Total # of times on battery
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 9
Output
440.0
V
450.0
V
420.0
V
57.2
A
119.5
A
451.0
V
460.0
V
420.0
V
51.5
A
120.0
A
370
V
320
V
460
V
475
V
Floating
0
300 m 0
0
m
0
Charge
Boost charge
Auto boost charge
Nominal charge
Boost charge
Estimated charge time
Estimated charge %
Batt 1 charge current high
Batt 2 charge current high
Temperature
Battery
Max battery
Battery high
Battery low
Power
s
Battery power
s
Battery power high discharge
Battery power high charge
The curve shows the battery
Normal
Normal
Normal
2.08 PM
0:00 AM
false
false
420
V
450
V
65
m
100
%
-90.0
A
-90.0
A
o
F
100
o
F
86
o
F
104
o
F
86
kW
0
kW
0
kW
0
Page 2 of 3
100.0
50.0
Temperature
Battery Summary
Refresh Data
0.0
0.0 50.0 100.0
Time (hours)
Normal
Normal
Normal
Page 3 of 3
5.40 PM
Operation Screen
The Operation screen permits system operation and monitoring, and provides the ability to change
display settings (as illustrated in the following menus).
Push the Operation/Configuration button to open the Operation screen.
Normal
UPS Summary
~~
The Operation screen leads to the following screens:
Q7 Q8
Normal
0:00 AM
Q2
– UPS Start-Up screen
– UPS Shutdown screen
– Online to Static Bypass screen
– Static Bypass to Online screen
– Network Configuration screens
– User Configuration screens
– View Event Log screen
– Predictive Maintenance screens
Shutdown
Online Static Bypass
Static Bypass Online
Network Configuration
User Configuration
View Event Log
Predictive Maintenance
Startup
Operation
Transfer from manual bypass to online
Transfer from online to manual bypass
Transfer from online to static bypass
Transfer from static bypass to online
Normal
Normal
5.40 PM
10 Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001
UPS Start-Up Screen
From the UPS Start-Up screen, the power flow can be transferred from Manual Bypass to Online
Operation.
Manual bypass/Off
Normal
UPS Startup
5.40 PM
Close Q1
Close breaker Q5
Charge DC Capacitors
Close battery breakers Q7 and Q8
Close breaker Q2
Initiate transfer to static bypass
Open breaker Q3
Push UPS "ON" button
Display will be off until Q1 closed
SSW input
Initiate Charge
Connect battery
UPS output
Initiate transfer
Manual bypass
UPS will power up
The UPS Start-Up screen shows a list of actions, which need to be completed in order to start up the
UPS from Manual Bypass Operation. The actions are initially indicated in red to show that they have
not yet been completed. A yellow bar will highlight the actions in the order in which they need to be
completed. As actions are completed they will change to green.
The Start-Up procedure is described in “System Start-Up from Manual Bypass
Operation” .
Symmetra® MW with Internal Bypass Static Switch - User Guide - 990-1756A-001 11
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