Installation and Operation
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Back-UPS
Pro 700
Inventory Safety and General Information
™
Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage.
Read the Safety Guide supplied with this unit before installing the UPS.
• This UPS is intended for indoor use only.
• Do not operate this UPS in direct sunlight, in contact with fluids, or where there
User Do cume ntatio n
is excessive dust or humidity.
• Be sure the air vents on the UPS are not blocked. Allow adequate space for
proper ventilation.
• The battery typically lasts for three to five years. Environmental factors impact
battery life. Elevated ambient temperatures, poor quality AC power, and frequent
short duration discharges will shorten battery life.
• Connect the UPS power cable directly to a wall outlet. Do not use surge
protectors or extension cords.
Connect the Battery
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Install PowerChute
1. Connect the supplied USB software interface cable to the data port, and the other end to a computer with access to
the internet.
2. Go to www.apc.com/tools/download.
3. Select PowerChute Personal Edition. Then select the appropriate operating system and follow the instructions to
download the software.
Charge the battery for at least 16
hours before use.
™
Personal Edition Software
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Connect the Equipment
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Battery Backup and Surge Protected outlets
When the Back-UPS is receiving input power,
the Surge Protection only outlets and the Battery
Backup with Surge Protection outlets will
supply power to connected equipment. During a
power outage or other AC problems, only the
Battery Backup outlets receive power for a
limited time from the Back-UPS.
Connect equipment such as printers, fax
machines, scanners, or other peripherals that do
not need battery backup power to the Surge
Protection Only outlets. These outlets provide
full-time protection from surges even if the
Back-UPS is switched OFF.
Master and Controlled outlets
To conserve electricity, when the device
connected to Master Outlet goes into Sleep or
Standby mode, or turns Off, the Controlled
device(s) will shut down as well, saving
electricity.
Connect a master device, such as a desktop computer or audio/visual receiver to the Master outlet. Connect
peripheral devices such as a printer, speakers, or a scanner to the Controlled outlets.
USB and Serial Data port To use PowerChute Personal Edition, connect the supplied USB software cable or optional
Building Wiring Fault indicator If this indicator is illuminated, there is a problem with the wiring in the building. Contact an
Controlled by the Master outlets These outlets will disconnect from AC power if the Power Saving Feature is activated and the
Surge Protected outlets These outlets provide full-time surge protection, even when the unit is turned off. During a
Battery Backup outlets with
Surge Protection
Circuit breaker Use to reset the system after an overload or short circuit.
Master outlet Connect the master device to this outlet, in most scenarios, this will be the main computer.
Gigabit Ethernet surge-protected
ports
Co-axial ports with surge
protection
serial cable (not included).
electrician immediately and do not use the Back-UPS.
Master device goes into Sleep or Standby mode.
power outage these outlets will disconnect from AC power. Connect equipment such as printers
and scanners that do not require battery backup protection.
During a power outage or other AC problems, these outlets provide power from battery.
Connect critical equipment such as desktop computer, computer monitor, modem or other data
sensitive devices into these outlets.
Use an Ethernet cable to connect a cable modem to the IN port, and connect a computer to the
OUT port.
Use a coaxial cable to connect a cable modem or other equipment to the IN jack, and connect a
computer or other device to the OUT jack.
Back-UPS Pro 7002
Operation
Power-Saving Function
Power-saving outlets can be used to automatically reduce energy consumption. Just plug your computer
into the Master outlet, and when it is turned OFF or goes into “sleep” or “standby” mode, any peripherals
plugged into the Controlled outlets like speakers, scanners or printers, will also shut off automatically,
eliminating needless electricity waste.
Notes: Devices that provide network services (such as routers, modems, or wireless printers) should not be plugged into the
Controlled outlets. The Back-UPS Pro ships with this Power-Saving feature DISABLED. If you wish to use this feature, follow
the instructions below:
Enable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The
Back-UPS will beep to indicate that the feature is enabled. The leaf icon on the display will illuminate.
Disable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The
Back-UPS will beep to indicate that the feature is disabled. The leaf icon on the display will extinguish.
Setting the threshold. The amount of power used by a device in Sleep or Standby mode varies between devices. It
may be necessary to adjust the threshold at which the Master outlet signals the Controlled outlets to shut down.
1. Ensure a master device is connected to the Master outlet. Put that device into Sleep or Standby mode, or turn it
OFF.
2. Press
DISPLAY and MUTE simultaneously and hold for six seconds, until the leaf icon flashes three times and the
Back-UPS beeps three times.
3. The Back-UPS will now recognize the threshold level of the Master device and save it as the new threshold setting.
Power-Saving Display
The display interface can be configured to be continuously illuminated, or to save energy, it can be configured to
extinguish after a period of inactivity.
1. Full Time Mode: Press and hold
DISPLAY for two seconds. The display will illuminate and the Back-UPS will beep
to confirm the Full-Time mode.
2. Power-Saving Mode: Press and hold
DISPLAY for two seconds. The display will darken and the Back-UPS will
beep to confirm the Power-Saving mode. While in Power-Saving Mode, the display will illuminate if a button is
pressed, it then darkens after 60 seconds of no activity.
Unit sensitivity
In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may be necessary
to adjust the transfer voltage. Adjust the sensitivity of the Back-UPS to control when it will switch to battery power;
the higher the sensitivity, the more often the Back-UPS will switch to battery power.
1. Ensure the Back-UPS is connected to AC power, but is OFF.
2. Press and hold the
POWER button for six seconds. The LOAD CAPACITY bar will flash on and off, indicating that the
Back-UPS is in programming mode.
3. Press
POWER again to rotate through the menu options. Stop at selected sensitivity. The Back-UPS will beep to
confirm the selection.
Generator Sensitivity Default Sensitive Loads
Low sensitivity Medium sensitivity (Default) High sensitivity
Input voltage is extremely low or
high. (Not recommended for
computer loads.)
78-144 Vac 88-141 Vac 88-137 Vac
The Back-UPS frequently switches to
battery power.
Back-UPS Pro 700
The connected equipment is
sensitive to voltage fluctuations.
3
Front Panel Buttons and Display Interface
Use the three buttons on the front panel of the Back-UPS and the display interface to configure the Back-UPS.
Front panel
Mute button
Power On/Off button
Display button
Display interface
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On Line: The Back-UPS is supplying conditioned AC power to connected equipment
Power-Saving: Master and Controlled outlets are enabled, saving power when the master device goes into
sleep or standby mode
Load Capacity: The load is indicated by the number of sections illuminated, one to five. Each bar represents
20% of the load.
Battery Charge: The battery charge level is indicated by the number of sections illuminated. When all five
blocks are illuminated, the Back-UPS is at full charge. When one block is filled, the Back-UPS is near the end of
its battery capacity, the indicator will flash and the Back-UPS will beep continuously.
Overload: The power demand from the load has exceeded the capacity of the Back-UPS.
Event: The event counter shows the number of events that occurred that caused the Back-UPS to switch to on-
battery operation.
Automatic Voltage Regulation: The Back-UPS can compensate for high or low input voltage.
When illuminated, the Back-UPS is compensating for low input voltage.
When illuminated, the Back-UPS is compensating for high input voltage.
Input voltage.
Output voltage.
System Faults: The system has a fault. The fault number will illuminate on the display interface. See "System
Faults" on page 5.
Mute: If the line through the speaker icon is illuminated, the audible alarm has been turned off.
Replace Battery: The battery is not connected or is nearing the end of its useful life. Replace the battery.
On Battery: The Back-UPS is supplying battery backup power to the connected equipment, it will beep four
times every 30 seconds.
Back-UPS Pro 7004
Warnings and System Faults
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Audible Warnings
Four Beeps Every 30 Seconds
Continuous Beeping
Continuous tone
Chirps for 1 Minute every 5 hours
Warning Icons
If these icons are
illuminated... This may be the problem.
The Back-UPS is operating on AC power, but is overloaded. Disconnect one of the items connected
to the Back-UPS. If the Overload icon stops flashing, the Back-UPS is no longer overloaded and
will continue to operate normally.
The Back-UPS is operating on battery power, but is overloaded. Disconnect one of the items
connected to the Back-UPS. If the Overload icon stops flashing, the Back-UPS is no longer
overloaded and will continue to operate normally.
The Back-UPS is operating on AC power, but the battery is not functioning properly. Contact
Schneider Electric IT (SEIT) Customer Service to order a replacement battery. See "Replace
Battery" on page 8.
The Back-UPS is operating on battery power and the battery power is getting low. Shut down all
connected equipment to avoid losing an unsaved data. When possible, connect the Back-UPS to
AC power to recharge the battery.
Back-UPS is running on battery. You should consider saving any work in progress.
Low battery condition and battery run-time is very low. Promptly save any work in progress, exit
all open applications, and shut down the operating system.
Battery Backup outputs are overloaded.
Battery fails the automatic diagnostic test and should be replaced.
System Faults
The Back-UPS will display these fault messages.
On-Battery Overload Turn the Back-UPS off. Disconnect non-essential
F01
On-Battery Output Short Turn the Back-UPS off. Disconnect non-essential
F02
On-Battery Xcap Overload
F03
Clamp Short
F04
Charge Fault
F05
Relay Welding
F06
Temperature
F07
Fan Fault
F08
Internal Fault
F09
equipment from the Battery Backup outlets and the turn
Back-UPS on.
equipment from the Battery Backup outlets and the turn
Back-UPS on.
Faults F03-F09 cannot be corrected by the user, contact
SEIT Technical Support for assistance.
Back-UPS Pro 700
5
Function Button Quick Reference
Function Button
Power
Power On
Power Off
Display
Status Inquiry
Full-Time/PowerSaving mode
Mute
Event Specific
General Status Enable/
Disable
Sensitivity
Master/Controlled
outlet Enable/Disable
Master/Enable
Threshold Calibration
Self-Test (manual)
Event Reset
Fault Reset
Timing
(seconds)
UPS
Status
0.2 Off
2On
0.2 On
2On
0.2 On
2On
6Off
2On
6On
6On
0.2 On
2Fault
Description
Press POWER to start receiving input AC power. If AC input power is not
available, the Back-UPS will run on battery power.
The Back-UPS is not receiving input AC power, but is providing surge
protection.
Verify the status or condition of the Back-UPS. The LCD will illuminate for
60 seconds.
The LCD will illuminate and the Back-UPS will beep to confirm the Full-Time
mode. The LCD will darken and the Back-UPS will beep to confirm the
Power-Saving mode. While in Power-Saving Mode, the LCD will illuminate
if a button is pressed, then darkens after 60 seconds of no activity.
Disable any audible alarms caused by an event.
Enable or disable the audible alarms. The Mute icon will illuminate and the
Back-UPS will beep one time. The Mute function will not activate unless the
Back-UPS is operating on battery power.
The Load Capacity icon will blink, indicating that the Back-UPS is in
programming mode. Use the POWER button to scroll through Low, Medium,
and High, stop at selected sensitivity. The Back-UPS will beep to confirm
selection. See Configuration for details.
The leaf icon will darken indicating that the Master Outlet feature is disabled
or illuminate to indicate the Master Outlet feature is enabled. The Back-UPS
will beep once.
While calibrating the threshold setting, the device connected to the Master
Outlet should be turned off or placed in Standby or Sleep mode. Upon
completion, Power-Saving icon will flash 3 and beep 3 times.
The Back-UPS will perform a test of the internal battery. Note: This will
happen automatically when the Back-UPS is turned ON.
When the Event screen is visible, press and hold DISPLAY, then press
POWER, to clear the AC failure event counter.
After a fault has been identified, press POWER to remove the visual
indication and return to standby status.
Back-UPS Pro 7006
Troubleshooting
Problem Possible Cause Corrective Action
Back-UPS will not switch on. The Back-UPS is not connected to AC
power.
The circuit breaker has been tripped. Disconnect non-essential equipment from the
The internal battery is not connected. Connect the battery.
The AC input voltage is out of range. Adjust the transfer voltage and sensitivity range.
The Back-UPS does not
provide power during a AC
power outage.
The Back-UPS is operating on
battery power, while connected
to AC power.
The Back-UPS does not
provide the expected amount of
backup time.
The
REPLACE BATTERY
indicator is illuminated.
The O
VERLOAD indicator is
illuminated.
The
SYSTEM FAULT indicator is
illuminated, all the front panel
indicators are flashing.
Power is not supplied to some
outlets.
The Controlled outlets are not
supplying power, even though
the Master device is not in sleep
mode.
Ensure that essential equipment is not
plugged into a
The plug has partially pulled out of the wall
outlet, the wall outlet is no longer receiving
AC power, or the circuit breaker has been
tripped.
The Back-UPS is performing an automatic
self test.
The AC input voltage is out of range, the
frequency is out of range, or the waveform
is distorted.
Battery Backup outlets may be fully or
improperly loaded.
The battery was recently discharged due to a
power outage and has not fully recharged.
The battery has reached the end of its useful
life.
The battery has reached the end of its useful
life.
The equipment connected to the Back-UPS
is drawing more power than the Back-UPS
can provide.
There is an internal fault. Determine which internal fault message is
Power to the Controlled outlets has
intentionally been turned off.
The Master Outlet threshold may be
incorrectly set.
SURGE ONLY outlet.
Ensure that the Back-UPS is securely connected
to an AC outlet.
Back-UPS. Reset the circuit breaker. Re-connect
equipment one item at a time. If the circuit
breaker is tripped again, disconnect the device
that caused the trip.
Disconnect equipment from the
outlet and re-connect to a Battery Backup outlet.
Ensure that the plug is fully inserted into the
wall outlet. Ensure that the wall outlet is
receiving AC power by checking it with another
device.
No action is necessary.
Adjust the transfer voltage and sensitivity range.
Disconnect non-essential equipment from the
Battery Backup outlets and connect the
equipment to
Charge the battery cartridge for 16 hours.
Replace the battery.
Replace the battery.
Disconnect non-essential equipment from the
Battery Backup outlets and connect the
equipment to
displayed by matching the number displayed on
the LCD with the corresponding Fault Message
(see System Faults) and contact SEIT Technical
Support.
Confirm that the correct peripherals are
connected to Controlled outlets. If this feature is
not desired, disable the Power-Saving Master
and Controlled outlets.
Adjust the threshold when the Master outlet
signals the Controlled outlets to shut down.
SURGE ONLY outlets.
SURGE ONLY outlets.
SURGE ONLY
Back-UPS Pro 700
7
Specifications
Service
Model BR700G
VA 700 VA
Maximum Load 420 W
Nominal Input Voltage 120 V
Online Input Voltage Range Default Setting: 88 - 141 V
Low Sensitivity Setting: 78 V - 144 V
High Sensitivity Setting: 88 V - 137 V
Automatic Voltage Regulation (94-107) +11.5%
(126-133) -11.5%
Frequency Range 50/60 Hz ± 1 Hz
On-battery Waveshape Step-approximated sine-wave
Typical Recharge Time 8 hours
Transfer Time 10 ms, maximum
Operating Temperature 0
Storage Temperature -15
Unit Dimensions 19 × 9.1 × 31 cm (7.48 × 3.58 × 12.2 in)
Unit Weight 7.15 kg (15.8 lbs)
Dataline Surge Protection 10/100/1000BASE-T
Interface Serial, USB
On-Battery Runtime Go to: www.apc.com
EMI Classification
Approvals
to 40C (32 to 104F)
to 45C (5 to 113F)
CTUVUS, FCC, NOM
CTUVUS, FCC, NOM
Replace Battery
Deliver the used battery to a recycling facility.
Replace the used battery with an APC by Schneider Electric approved battery. Replacement batteries can be ordered
through the APC by Schneider Electric Web site, www.apc.com. Battery replacement part for Back-UPS Pro
BR700G is APCRBC17.
If the unit requires service, do not return it to the dealer.
Follow these steps:
1. Review the Troubleshooting section of the manual to
eliminate common problems.
2. If the problem persists, contact Schneider Electric IT
(SEIT) Customer Support through the APC by Schneider
Electric Web site, www.apc.com.
a.Note the model number and serial number and the date
of purchase. The model and serial numbers are located
on the rear panel of the unit and are available through
the LCD display on select models.
b.Call SEIT Customer Support and a technician will
attempt to solve the problem over the phone. If this is
not possible, the technician will issue a Returned
Material Authorization Number (RMA#).
c.If the unit is under warranty, the repairs are free.
d.Service procedures and returns may vary
internationally. Refer to the APC by Schneider Electric
Web site for country specific instructions.
3. Pack the unit in the original packaging whenever possible
to avoid damage in transit. Never use foam beads for
packaging. Damage sustained in transit is not covered
under warranty.
4. Always DISCONNECT THE UPS BATTERIES
before shipping. The United States Department of
Transportation (DOT), and the International Air
Transport Association (IATA) regulations require that
UPS batteries be disconnected before shipping. The
internal batteries may remain in the UPS.
5. Write the RMA# provided by Customer Support on the
outside of the package.
6. Return the unit by insured, pre-paid carrier to the address
provided by Customer Support.
Warranty
The standard warranty is three (3) years from the date of purchase. Schneider Electric IT (SEIT) standard procedure is to replace
the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of
asset tags and set depreciation schedules must declare such a need at first contact with an SEIT Technical Support representative.
SEIT will ship the replacement unit once the defective unit has been received by the repair department, or cross ship upon the
receipt of a valid credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation
costs to ship the replacement unit to the customer.
APC by Schneider Electric IT Customer Support Worldwide
For country specific customer support, go to the APC by Schneider Electric Web site, www.apc.com.
Select models are ENERGY STAR
For more information go to
www.apc.com/site/recycle/index.cfm/energy-efficiency/energy-star
Customer support and warranty information is available at the APC by Schneider Electric Web site, www.apc.com.
© 2013 APC by Schneider Electric. APC, the APC logo, Back-UPS, and PowerChute are owned by Schneider Electric
Industries S.A.S., or their affiliated companies. All other trademarks are property of their respective owners.
®
qualified.
EN 990-3583B
09/2013
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