APC BK500M-CH, BK650M2-CH Installation Manual

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Page 1

The use of the "Danger" or "Warning" safety label indicates that failure to follow

instructions thereof could result in a risk of electric shock, which may lead to personal injury.

This is a safety warning symbol, by which to alert you to potential personal injury risks.

Please observe all safety information thereof to prevent personal injury or death.

DANGER

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious

injury.

WARNING

WARNING indicates a hazardous situation that, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided, may result in minor or moderate injury.

NOTICE

NOTICE is used to place emphasis on those operations that post no threat to user but still important.

<18 kg

18-32 kg

32-55 kg

>55 kg

<40 lb

40-70 lb

70-120 lb

>120 lb

Installation and operation

™

Back- UPS

BK500M-CH / BK650M2-CH

Important Safety Information

Before the installation, operation, or maintenance of this product, please carefully read through this manual and get familiar with this product. The following safety information may appears throughout this manual or be printed on the device, which is to raise you attention to potential hazards, operating instructions or any simplified information thereof.

Product Handling Guidelines

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This device is intended for indoor use only.

Do not use the device in a place exposed to direct sunlight, liquids, excessive dust, or

excessive humidity.

The battery has a lifetime of two to five years, depending on the environmental factors can affect battery life. High temperatures, unstable utility power, and frequent short-term discharges can be the factors shorting the battery life.

Connect the Back-UPS power cord to a wall outlet directly without any intermediate appliances such as surge protectors and power extension cords.

Please read all instructions in this installation manual before installing or using the UPS system.

All safety instructions in this document must be read, understood, and strictly followed.

WARNING

Beware of overheating

• Observe the space requirements around the UPS system, and do not cover the vents of the product while the UPS is

in operation.

• The outlet used here shall be a grounded one.

• The outlet should be near and easily accessible to the UPS.

Failure to follow the instructions could result in serious consequences such as personal injury or equipment damage.

WARNING

Observe the following precautions when handling the battery

• Remove watches, rings and any other metal objects.

• Use tools with insulated handles.

• Wear rubber gloves and boots.

• Do not place tools or metal parts on top of the battery.

• Disconnect the charging power before connecting or disconnecting the battery terminals.

• Check if the battery is inadvertently grounded. If so, remove it from the ground. Contact with any part of a

grounded battery may cause an electric shock. Eliminating such grounding connection can greatly reduce the possibility of electric shock incidents during the installation and maintenance.

Failure to follow the instructions could result in serious consequences such as personal injury or equipment damage.

Basic Safety Information

Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

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Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

DANGER

Beware of electric shock, explosion and arc

The UPS is not intended for and shall not be installed in the following inadequate operating environments, which are:

• Full of hazardous fumes.

• Full of moisture, dust, dust, steam, or high humidity.

• Prone to mold, insects, or parasites.

• Full of salty air, cooling water, fumes, acids or other impurities.

• With a pollution degree rating higher than 2 according to IEC 60664-1.

• Subject to abnormal vibration, shock, sway, or earthquake.

• Exposed to direct sunlight, heat, or strong electromagnetic fields.

Failure to follow the instructions could result in serious consequences such as personal injury.

DANGER

Beware of electric shock, explosion or arc

• Battery maintenance should be performed or supervised by personnel familiar with relevant technical

expertise.

• Do not throw the battery into a fire. Otherwise an explosion may occur.

• Do not disassemble, modify, or destroy the battery. The electrolyte flowing from the battery can damage

human skin and eyes. The electrolyte may also be toxic.

• The battery replacement may produce a risk of electric shock and high short-circuit current and shall not

be conducted by users.

• The battery replacement, which shall be conducted by technician, shall be done with the same number

and specifications of batteries or battery packs.

• A failed battery will product more heat that makes its temperature of accessible surface potentially high

enough to cause skin burn injuries.

• Replacement with batteries of the wrong type and specification may cause an explosion hazard. Always

dispose of a used battery in accordance with the instructions.

Failure to follow the instructions could result in serious consequences such as personal injury.

CAUTION

Risk of hydrogen sulfide gas and dense smoke

• Replace the battery at least every 5 years.

• When the UPS prompts and requires a battery replacement, it should be conducted immediately.

• Replace the battery when it reaches the end of its life cycle.

• The number and type of replacement batteries must be the same as those of the original batteries in the

device.

• When the UPS indicates that the battery temperature is too high, or that the internal temperature of the

UPS is too high, or there are signs of electrolyte leakage, the battery should be replaced immediately. To do so, the UPS shall be turn off, unplugged from the AC input, and disconnected from the battery. Do not operate the UPS until the battery replacement is complete.

Failure to follow these instructions may result in injury.

Environmental requirements

• This equipment is intended for indoor use only. The storage location of the equipment should be solid

and reliable.

• Do not use the UPS in an environment that is full of dusty or the temperature / humidity of which is out

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Temperature Operation

0°C to 40°C (32°F to 104°F)

storage

-15°C to 40°C (5°F to 104°F) (The battery shall be recharged every 3 months)

Humidity

Relative humidity

0% - 95% (non-condensing)

Altitude

0 ~ 3000 meters ( Battery capacity is derated 1% for every 100 meters above 1000 meters

Back-UPS x 1

Manual x 1

Power cable x 1

Communication

cable x 1

(Only for

BK650M2-CH)

of the specification limits.

• A ventilation space of at least 30 cm must be reserved for the ventilation openings on this equipment.

• Battery life is subjected to environmental factors. High temperatures, poor utility power, and frequent

short-term discharges can shorten the battery life.

Packing list

Turn on Back-UPS

By a press on the power button, the power button lights up in green with a short alarm sound, indicating that the Back-UPS is turned on and starts providing protection for the connected equipment. As long as the Back-UPS is connected to utility power, the Back-UPS charges its battery whether it is turned on or not and the battery will be fully charged in 24 hours. If the red wiring error indicator, which is near the power cord, is on, the ground wire may be connected wrong and presents a risk of electric shock, which shall be corrected by a qualified electrician immediately.

™

PowerChute

Overview With this PowerChute Personal Edition software, you can use your computer to access additional

Back-UPS power protection and management features. You can:

 Save work in progress by putting your computer into hibernation mode during a power

outage. When the power returns, the computer will display exactly the same content as before the power failure.

 Configure Back-UPS management functions, such as power-saving sockets, shutdown

parameters, and audible alarms.

 Monitor and view the status of the Back-UPS, including estimated runtime, power

Personal Edition software

Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

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Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

consumption, and power event history.

Available features will vary depending on the Back-UPS model and your operating system.

If you choose not to install PowerChute, Back-UPS will still provide backup power and power protection for connected devices. However, you can only use the display interface to configure a limited number of features.

Compatibility PowerChute is only compatible with Windows operating systems. For a detailed list of

supported operating systems, please visit https://www.apc.com/wp/?um=300 and download it.

For MAC operating systems, we recommend using the native shutdown application (in <System Preferences), which recognizes your battery backup device and allows you to configure how the system shall act upon a power outage incident. To use this application, connect the Back-UPS’s data port (POWERCHUTE USB PORT) to a USB port on your computer using a USB cable, and then see and follow the instructions given by the documentation that came with your computer.

Installation guide Connect the Back-UPS to the computer using a USB cable. Plug one end into the

POWERCHUTE port on the back panel of the Back-UPS, and the other end into the USB port on the computer. Then visit www.apc.com/pcpe, select <Software download> to download and install it.

Connect your devices

 Batteries and surge-proof sockets  Power on/off button  USB charging interface (only for BK650M2-CH)  Data communication port (only for BK650M2-CH)  Modem / Telephone / Fax (only for BK650M2-CH)  Power protection circuit breaker  Mains input

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Power On / Off button

Press the on / off button on the front panel. The UPS will emit a short beep along with the green Power On indicator lights on, indicating that the UPS is on and starts providing power protection.

If this is the initial usage, the Back-UPS need to be charged for 6-8 hours to provide the longest working time. When the Back-UPS is connected to utility power, it starts charging the battery whether it is on or off. The battery may not provide the rated battery operating time during this initial charge.

Circuit breaker

Used to reset the system after an overload condition that causes the circuit breaker to trip.

Mains power cord

Use this power cord to connect the Back-UPS to your utility power.

Battery backup socket + anti-surge

These outlets provide battery backup power to connected devices a limited period of time during power outages and voltage fluctuations.

The battery backup power socket provides battery power to the connected devices only when the Back-UPS is on. Connect here your critical devices such as computers, computer monitors, modems, or other data-sensitive devices.

Do not connect aquarium equipments, laser printers, paper shredders, sewage pumps, or fans to these outlets, as the approximate sine wave output from the BackUPS may cause performance degradation of these devices.

Do not connect surge protectors or extension cords to these outlets.

Turn off Back-UPS

Press and hold the power button for at least 2 seconds, and release the button after hearing a short beep. This will turn off your Back-UPS. The 2-second delay design is to prevent the power button being accidentally pushed.

Quick mute

Back-UPS allows the buzzer sound being stopped temporarily in certain modes, such as the battery mode. When the buzzer sounds in such modes, a quick press (less than 2 seconds) on the power button can temporarily stop the buzzer sound until a state reset. The UPS makes two short beep sounds when the quick mute feature is activated. Pressing and holding the power button for more than 2 seconds will turn off the UPS. In other emergency incidents, such as battery replacement and charger warning, this mute feature is not available and the UPS must be turned off.

Alarm sound setting in battery mode

Press and hold the power switch button for about 10 seconds and wait for 3 beeps. After the third beep, the power switch button starts flashing between red and green and you can release the power button. The UPS is now in the battery mode alarm setting mode. Afterward you can shortly press the power switch button to cycle

Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

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Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

through each setting modes. For those modes, please refer to the table below, where there are three indicators

LED indicator

Sensitivity

Input voltage range (on line

mode)

Green

Low

(160VAC~278 VAC)(Default)

Red

Middle

(180 VAC ~266 VAC)

Yellow

High

(196 VAC ~256 VAC)

Mode Indicator

Audio alarm

Indicator’s color

Silent alarm (Default)

The power button flashing green twice every 2 seconds at first. Once a low battery notification occurs, it quickly flashs green.

No alarm sounding at first. Once a low battery notification occurs, beeps twice every 30 seconds.

Flasing green No-alarm

No alarm sounding in the battery mode.

Flashing red

Alarm-sounding

Once a low battery emergency notification occurs, the buzzer beeps once every

0.5 seconds. After the UPS is turned off, it beeps once every 4 seconds.

Flashing yellow

with different colors respectively used to represented each mode. Once the setting is completed, wait 5 seconds and the UPS will complete the setup.

Voltage sensitivity adjustment

Adjust the voltage sensitivity for the Back-UPS to control the timing when the Back-UPS switches to the

battery mode. The higher this sensitivity, the more frequently the Back-UPS switches to the battery mode.

1. Confirm that the Back-UPS is connected to utility power and is turned off.

2. Press and hold the power button for 10 seconds. When the power button starts flashing green and red, the UPS is ready for voltage adjustment.

By a short press on the power button afterward, the blinking color of the indicator changes and cycles through green, yellow and red, by which to indicate sensitivity level. Please refer to the following table for related voltage sensitivity levels.

3. When the setting is completed, please wait 5 seconds. When all LED indicators go out, the UPS has finished and exited the voltage programmable mode.

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Status

Power indicator

Buzzer beeping

Stop buzzer from

beeping

Power on

The input mains power is normal, and the load is powered by the utility power.

Green

N/A

Battery mode

Load is powered by battery

Flashing green twice

every 2 seconds

The buzzer beeping is set according to the status of the battery mode

See "Battery Mode Alarm Settings" for details

- -Use the quick mute feature

- -When the mains power is restored or the BackUPS is turned off, the beep will stop. But in the battery mode, it still keeps beeping.

Low battery notification

Powering the load, the battery is about to be used up.

Flashing green rapidly.

Low battery shutdown

In the battery mode, the UPS shuts down directly because of complete battery drain.

N/A

- Mains power is restored

- Back-UPS will shut down if mains power is not restored within 32 seconds.

Sleep mode

The UPS has been shut down and will restart upon utility power restore

N/A N/A N/A

Battery replacement The battery needs to be charged or replaced

Flashing between green and red

Continuous beeping

- Turn off the UPS

- Start charging the battery by connecting to the mains

- In the case of battery replacement, please contact APC sales department for technical support

Overload

In battery mode, one or more power outlets are overloaded

Flashing between green and red

Beep every 0.5 second.

Turn off the UPS

Status indicator and buzzer

Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

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Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

Troubleshooting

Problem and possible cause

Solution

Back-UPS cannot be turned off

 Back-UPS is not connected to utility power.  Mains power does not exist or its voltage is too low /

high.

 Reinsert the UPS input power cord into a power outlet.  Make sure that the outlet is supplied with mains power

and the power switch is turned on.

Back-UPS shows it is turned on but the power button flash between green and red and the buzzer sounds continuously.

 The battery is in the end of its life cycle and needs

to be replaced.

 Contact APC Sales for technical support.

No power is supplied to the connected devices.

 Back-UPS is overloaded.

 Remove all the devices from the output sockets and then

reconnect the devices one at a time.

 Charge the battery for 24 hours to make it fully charged. If

the overload condition persists, replace the battery.

 Back-UPS’s battery is completely drained.

 Reconnect Back-UPS to mains power and recharge the

battery for 8 hours.

 The power waveform provided by this UPS is not

compatible with the requirements of the connected devices

 The UPS’s output waveform is designed for computers

and related appliances but not for motor-driven devices.

 Back-UPS requires technical service.

 Contact APC Sales for technical support.

The power button flashes green twice every 2 seconds

 Back-UPS is in the battery mode.

 Back-UPS works normally in the battery mode.  In this case, users should save all open files and data to

disk and shut down the computer.

 The battery will be recharged after the mains power is

restored.

The power button flashes green rapidly.

 Back-UPS’s battery power is too low.

 The battery is about to be drained, and users should save

all open files and data to disk and shut down the computer.

 The battery will be recharged after the mains power is

restored.

The red indicator lights up.

 There is a possible risk of electric shock, and needs

for qualified repair technicians.

 Do not operate Back-UPS any further.

 Call qualified technicians for technical service.

Back-UPS cannot provide sufficient battery operating time.

 The battery is not fully charged.

 The battery is at the end of its life cycle and needs

to be replaced.

 Connect your Back-UPS to utility power for 8 hours to

allow the battery to be fully charge. The battery life and capacity decrease with age and usage. For how to order batteries for replacement, please see Troubleshooting.

The wall socket is normal but the alarm sounds continuously and the power button flashes between green and red.

 The UPS is in the on-line mode, but the connected

devices causes the UPS to be overloaded.

 If a power outage occurs, the UPS cannot provide

enough power for all the connected devices.

 The power output sockets remains operational as

 Remove excess connected devices to make the load

below the UPS output specifications.

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long as the mains power is normal.

The UPS shutdowns by itself few seconds after the alarm sound and the power button flashing green and red.

 The UPS is in battery mode and the load of the

connected devices exceeds the UPS’s capability.

 Turn off the UPS and remove all connected devices.

 Turn on UPS and connect one device at a time to it.

Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

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Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

Specification

BK500M-CH/BK650M2-CH

Model No.

BK500M-CH

BK650M2-CH

Input

Voltage

220-240VAC (220VAC in default)

Voltage range

160 VAC ~ 278 VAC

Output

UPS capacity

500VA/300W

650VA/390W

Voltage in battery mode

220-240 (programmable) VAC ± 8% （Approximate sine wave）

Frequency in battery mode

50/60 Hz ± 1 Hz

Transfer time

6ms（Typical）;10ms（Max.）

Protection and filtering

AC Surge Protection

310 J

AC input

Resettable circuit breaker (5A/250VAC)

Battery

Type

Lead-acid maintenance-free

Battery specifications

12V/5Ah x1

12V/27W x1

Normal charging time

8小时

Interface

USB charging port

N/A

TypeA×2 (5V/2.4A)

USB communication port

N/A

RJ50

Telephone & Network Surge Protection jack

N/A

RJ45

Physical

Operating temperature

0°C ~ 40°C

Storage temperature

-15°C ~ 40°C

Relative humidity

0 ~ 95%（Non-condensing）

Working altitude

0 ~ 3000 m

Product Weight

2.9 kg

3.2 kg

Product size (H x W x L mm)

105 x 171 x 286

IP rating

IP 20

Package gross weight

3.2 kg

3.5 kg

Packing size (H x W x L mm)

241 x 142 x 322

* If the UPS is installed and used in an environment where the altitude exceeds 1000 meters, the capacity ought to be reduced by 1% for every 100 meters of elevation.

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Wall mount

• Horizontal installation, using 2 screws with 150 mm (5.9 inches) apart.

• Vertical installation using 2 screws with 122 mm (4.8 inches) apart.

• The protruding part of the wall mount screws shall be 5 mm (3/16 inch) from the surface.

Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

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Installation and operation guide for Back-UPS BK500M-CH / BK650M2-CH

Battery replacement

Warning: The battery may cause electric shock and high short-circuit current, and can only be replaced by qualified service personnel. Before replacing the battery, pay attention and remember to remove watches, rings or other metal objects, and use tools with insulated handles. Proceed as follows:

Service

If your UPS needs service, do not return it to your dealer. Please follow the steps below:

1. Read the Troubleshooting section of this manual to troubleshoot common issues.

2. If the problem still persists, contact APC Customer Support by visiting the APC website www.apc.com. a. Write down the model, serial number, and date of purchase. The model and serial number can

be found on the rear panel of the device.

b. Call APC Customer Support and a technician will try to resolve the issue over the phone. If this

does not resolve the issue, the technician will provide you with a Return Material Authorization

Number (RMA #). c. If the device is under warranty, it will be repaired free of charge. d. Repair and return procedures may vary by country. Visit the APC website for specific

instructions for each country.

3. Pack the device properly to prevent damage during transportation. Never use foam pellets. Damage caused during transportation is not covered by the warranty. The battery can remain in the device.

4. Please quote the Return Material Authorization Number (RMA #) provided by Customer Support on the

outside of the package.

5. Return the device to the address provided by the customer support department through a shipping company.

When shipping, please cover insurance on it and pre-pay the freight.

Page 14

The Names and Contents of the Hazardous Substances

Parts Name

Cr(VI)

PBB

PBDE

Mechanical Assemblies

X O O O O

Electronic parts

X O X O O

Wire Assemblies

X O O O O

Batteries (if have)

X O O O O

This table is prepared in accordance with the provisions of SJ/T 11364. O Indicates that said hazardous substance contained in all of the homogeneous materials for this part is below

the limit requirement of GB/T 26572.

X Indicates that said hazardous substance contained in at least one of the homogeneous materials used for

this part is above the limit requirement of GB/T 26572.

Hazardous

MCV

Substance Pb, Hg, Cr(VI), PBB, PBDE

1,000 PPM

100 PPM

APC Customer Support (China)

Company website http://www.apc.com/cn Telephone number

+ 86 400 810 1315

Warranty service

This product comes with a two (2) year standard warranty from the date of purchase. The APC standard

procedure is to replace the original unit with a factory refurbished unit.

If the returned equipment has an asset tag assigned and a depreciation schedule has been set up, and the customer must retrieve the original equipment, this need must be clarified when the APC Technical Support Representative is first contacted. As soon as the repair department receives the defective device, APC will ship the replacement device immediately; or if a valid credit card number is received, APC can ship the replacement device at the same time the customer sends the device back. The customer is responsible for paying the shipping cost of the equipment to APC. APC pays for the ground freight for the equipment returned to the customer.

Hazardous Substances Statement

In accordance with China’s Administrative Measures for the restriction of hazardous substances in Electrical and Electronic Products (EEP) # 32, also known as China RoHS, the information is provided regarding the names and concentration levels of Hazardous Substances which may be contained in Schneider Electric products relative to the EEP standards set by China’s Ministry of Industry and Information Technology.

Industries S.A.S., American Power Conversion Corporation, and their subsidiaries. All other trademarks are

the property of their respective owners.

10/2019

EN 990-6185