WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
•
Do not touch any electrical switch; do
•
not use any phone in your building.
Immediately call your gas supplier
•
from a neighbor’s phone. Follow the
gas supplier’s instructions.
If you cannot reach your gas supplier,
•
call the fire department.
Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
Thank you for buying this energy efcient water heater.
We appreciate your condence in our products.
Read and understand this instruction
manual and the safety messages
herein before installing, operating or
servicing this water heater.
Failure to follow these instructions and
safety messages could result in death
or serious injury.
This manual must remain with the
water heater.
PLACE THESE INSTRUCTIONS ADJACENT TO HEATER AND NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.
PRINTED 0514 327727-000
Page 2
TABLE OF CONTENTS
SAFE INSTALLATION, USE AND SERVICE.......................................... 3
The proper installation, use and servicing of this water heater is extremely important to your safety and the safety of others.
Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and
others of a potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It is very important
that the meaning of each safety message is understood by you and others who install, use, or service this water heater.
This is the safety alert symbol. It is used to alert you to
potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible
injury or death.
DANGER indicates an imminently
DANGER
WARNING
CAUTION
hazardous situation which, if not avoided,
will result in injury or death.
WARNING indicates a potentially hazardous
situation which, if not avoided, could result
in injury or death.
CAUTION indicates a potentially hazardous
situation which, if not avoided, could result in
minor or moderate injury.
CAUTION used without the safety alert
CAUTION
All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message, and
how to avoid the risk of injury.
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances
known to the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of
potential exposure to such substances.
This product contains a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm. This
water heater can cause low level exposure to some of the substances listed in the Act.
symbol indicates a potentially hazardous
situation which, if not avoided, could result in
property damage.
APPROVALS
NOTE: ASME construction is optional on the water
heaters covered in this manual.
3
Page 4
GENERAL SAFETY INFORMATION
PRECAUTIONS
DO NOT USE THIS WATER HEATER IF ANY PART HAS
BEEN EXPOSED TO FLOODING OR WATER DAMAGE.
Immediately call a qualied service agency to inspect the
water heater and to make a determination on what steps
should be taken next.
If the unit is exposed to the following, do not operate heater
until all corrective steps have been made by a qualified
service agency.
1. External re.
2. Damage.
3. Firing without water.
GROUNDING INSTRUCTIONS
This water heater must be grounded in accordance with the
National Electrical Code and/or local codes. These must be
followed in all cases. Failure to ground this water heater
properly may also cause erratic control system operation.
This water heater must be connected to a grounded metal,
permanent wiring system; or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment grounding terminal or lead on
the water heater.
Verify the power to the water heater is turned off before performing any service procedures.
The Enable /Disable switch on front panel disables the 24 volt gas valve. Electrical supply
must be turned off at circuit breaker serving water heater.
HYDROGEN GAS FLAMMABLE
Explosion Hazard
Flammable hydrogen gases
may be present.
Keep all ignition sources away
from faucet when turning on
hot water.
Hydrogen gas can be produced in a hot water system served
by this water heater that has not been used for a long period of
time (generally two weeks or more). Hydrogen gas is extremely
ammable. To reduce the risk of injury under these conditions, it is
recommended that a hot water faucet served by this water heater
be opened for several minutes before using any electrical appliance
connected to the hot water system. If hydrogen is present there will
probably be an unusual sound such as air escaping through the pipe
as the water begins to ow. THERE SHOULD BE NO SMOKING
OR OPEN FLAME NEAR THE FAUCET AT THE TIME IT IS OPEN.
Read and understand this instruction
manual and the safety messages
herein before installing, operating or
servicing this water heater.
Failure to follow these instructions and
safety messages could result in death
or serious injury.
This manual must remain with the
water heater.
Water temperature over 125°F (52°C)
can cause severe burns instantly
resulting in severe injury or death.
Children, the elderly and the
physically or mentally disabled are at
highest risk for scald injury.
Feel water before bathing or
showering.
Temperature limiting devices such as
mixing valves must be installed
when required by codes and to
ensure safe temperatures at fixtures.
Explosion Hazard
Overheated water can cause
water tank explosion.
Properly sized temperature and
pressure relief valve must be
installed in the opening provided.
CAUTION
Improper installation, use and service may result
in property damage.
Do not operate water heater if exposed to flooding or
•
water damage.
Inspect anode rods regularly, replace if damaged.
•
Install in location with drainage.
•
Fill tank with water before operation.
•
Properly sized thermal expansion tanks are required on all
•
closed water systems.
Refer to this manual for installation and service.
4
Page 5
GENERAL SAFETY INFORMATION
Fire or Explosion Hazard
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Avoid all ignition sources if you smell gas.
Do not expose water heater controls to excessive gas
pressure.
Use only the gas shown on the water heater rating label.
Maintain required clearances to combustibles.
Keep ignition sources away from faucets after extended
periods of non-use.
Read instruction manual before
installing, using or servicing
water heater.
Breathing Hazard - Carbon Monoxide Gas
Do not obstruct water heater air intake
with insulating blanket.
Gas and carbon monoxide detectors
are available.
Install water heater in accordance with
the instruction manual.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
CAUTION
Property Damage Hazard
All water heaters eventually leak.
•
Fire Hazard
For continued protection against
risk of fire:
Do not install water heater on
carpeted floor.
Do not operate water heater if
exposed to flooding or water
damage.
Fire and Explosion Hazard
Use joint compound or Teflon tape
compatible with propane gas.
Leak test gas connections before
placing water heater in operation.
Disconnect gas piping at main
gas shutoff valve before leak
testing heater.
Install sediment trap in
accordance with NFPA 54 or
CAN/CSA B149.1.
Fire and Explosion Hazard
Do not use water heater with any gas
other than the gas shown on the rating
label.
Excessive gas pressure to gas valve can
cause serious injury or death.
Turn off gas lines during installation.
Contact a qualified installer or service
agency for installation and service.
Do not install without adequate drainage.
•
Electrical Shock Hazard
Turn off power at the branch circuit
•
breaker serving the water heater
before performing any service.
Label all wires prior to disconnecting
•
when performing service. Wiring errors
can cause improper and dangerous
operation.
Verify proper operation after servicing.
•
Failure to follow these instructions can
•
result in personal injury or death.
Jumping out control circuits or components can
result in property damage, personal injury or death.
Service should only be performed by a qualified service
•
technician using proper test equipment.
Altering the water heater controls and/or wiring in any way
•
could result in permanent damage to the controls or water
heater and is not covered under the limited warranty.
Any bypass or alteration of the water
heater controls and/or wiring will result
in voiding the appliance warranty.
5
Page 6
INTRODUCTION
Thank You for purchasing this water heater. Properly installed
and maintained, it should give you years of trouble free service.
ABBREVIATIONS USED
Abbreviations found in this Instruction Manual include :
• ANSI - American National Standards Institute
• ASME - American Society of Mechanical Engineers
• AHRI - Air Conditioning, Heating and Refrigeration Institute
• NEC - National Electrical Code
• NFPA - National Fire Protection Association
• UL - Underwriters Laboratory
• CSA - Canadian Standards Association
QUALIFICATIONS
QUALIFIED INSTALLER OR SERVICE AGENCY
Installation and service of this water heater requires ability
equivalent to that of a Qualied Agency (as dened by ANSI
below) in the eld involved. Installation skills such as plumbing,
air supply, venting, gas supply and electrical supply are required
in addition to electrical testing skills when performing service.
ANSI Z223.1 2006 Sec. 3.3.83: “Qualied Agency” - “Any
individual, rm, corporation or company that either in person or
through a representative is engaged in and is responsible for (a)
the installation, testing or replacement of gas piping or (b) the
connection, installation, testing, repair or servicing of appliances
and equipment; that is experienced in such work; that is familiar
with all precautions required; and that has complied with all the
requirements of the authority having jurisdiction.”
If you are not qualied (as dened by ANSI above) and licensed
or certied as required by the authority having jurisdiction
to perform a given task do not attempt to perform any of the
procedures described in this manual. If you do not understand
the instructions given in this manual do not attempt to perform
any procedures outlined in this manual.
ICOMM™ & BACNET COMPATIBLE
This water heater is compatible with the iCOMM™ remote
monitoring system. The iCOMM™ system hardware and
monitoring service is purchased separately. It allows users to
monitor critical operational, diagnostic and energy usage data
from a secure web site.
The iCOMM™ system can automatically notify selected
personnel via email and/or cellular phone text messages if
operational problems or user dened Alert Conditions occur.
iCOMM™ system hardware is compatible with BACnet compliant
supervisory controls and building management systems. For
more information call 888-928-3702.
PREPARING FOR THE INSTALLATION
1. Read the entire manual before attempting to install or operate
the water heater. Pay close attention to the General Safety
Information on page 4 and 5. If you don’t follow the safety
rules, the water heater may not operate safely. It could cause
property damage, injury and/or death.
This manual contains instructions for the installation,
operation, and maintenance of the water heater. It also
contains warnings throughout the manual that you must read
and be aware of. All warnings and all instructions are essential
to the proper operation of the water heater and your safety.
Detailed installation diagrams are also found in this manual.
These diagrams will serve to provide the installer with a
reference. It is essential that all venting, water piping, gas
piping and wiring be installed as shown.
Particular attention should be given to the installation
of thermometers at the locations indicated in the piping
diagrams as these are necessary for checking the operation
of the water heater.
The principal components of the water heater are identied
in Features And Components on page 7 in this manual. Use
this reference to locate and identify various components on
the water heater.
See the Installation Checklist and Troubleshooting on page
57. By using this checklist the user may be able to make minor
operational adjustments and avoid unnecessary service
calls. However, service and diagnostic procedures should
only be performed by a Qualied Service Agency.
NOTE: Costs to correct installation errors are not covered
under the limited warranty.
2. Be sure to turn off power when working on or near the
electrical system of the water heater. Never touch electrical
components with wet hands or when standing in water.
3. The installation must conform to all instructions contained in
this manual and the local code authority having jurisdiction.
These shall be carefully followed in all cases. Authorities
having jurisdiction should be consulted before installation
begins if there are any questions regarding compliance with
local, state or national codes.
In the absence of local codes, the installation must comply
with the current editions of the National Fuel Gas Code, ANSI
Z223.1/NFPA 54 and the National Electrical Code, NFPA 70 or
CAN/CSA-B149.1, the Natural Gas and Propane Installation
Code and CSA C22.1, the Canadian Electrical Code. All
documents are available from the Canadian Standards
Association, 8501 East Pleasant Valley Road, Cleveland, OH
44131. NFPA documents are also available from the National
Fire Protection Association, 1 Batterymarch Park, Quincy,
MA 02269.
4. If after reading this manual you have any questions or do
not understand any portion of the instructions, call the toll
free number on the back cover of this manual for technical
assistance. In order to expedite your request, please have the
full Model, Serial and Series number of the water heater you
are working with available for the technician. This information
is located on the water heater’s rating label.
5. Carefully plan the placement of the water heater. Examine
the location to ensure that it complies with the requirements
in Locating The Water Heater on page 11 and the Rough
In Dimensions on page 10.
6. For installation in California this water heater must be braced
or anchored to avoid falling or moving during an earthquake.
See instructions for correct installation procedures.
Instructions may be obtained from California Ofce of the
State Architect, 1102 Q Street, Suite 5100, Sacramento, CA
95811.
7. Massachusetts Code requires this water heater to be
installed in accordance with Massachusetts 248-CMR 2.00:
State Plumbing Code and 248-CMR 5. See Commonwealth
of Massachusetts on page 20.
6
Page 7
FEATURES AND COMPONENTS
BASIC OPERATION
The water heaters covered in this manual have a helical coil
shaped heat exchanger that is submerged in the storage tank.
The water heater’s Main Burner is a radial design burner, it
is mounted on the top and res downward through the heat
exchanger. This is a forced draft burner; hot burning gases are
forced through the heat exchanger under pressure and exit
through the exhaust/vent connection located at the bottom of the
water heater. See Figure 1 and Figure 2.
INTAKE AIR
(combustion air)
CONNECTION
3 INCH PVC
BLOWER
BURNER
ASSEMBLY
MODULATION
The water heaters covered by this manual are capable of
modulating their ring rate. The CCB monitors the water
temperature in the tank and regulates the ring rate to achieve
the target temperature setpoint. The ring rate is dictated by
the hot water draw, proximity to the tank temperature setpoint,
and various other temperature limitations. Periodically, when the
heater is in modulation mode, the CCB will increase the blower
speed for a short period of time to clear out any condensation
that has accumulated in the heat exchanger then decreases
the blower speed back to the modulating ring rate required to
maintain the desired tank temperature setpoint. This ramping up
and down of the blower speed is considered normal operation of
the water heater.
BLOWER/BURNER ASSEMBLY DETAIL
COMBUSTION
BLOWER
ASSEMBLY
INTAKE AIR
(combustion air)
CONNECTION
3 INCH PVC
MAIN
BURNER
(radial design)
HEAT
EXCHANGER
HELICAL
COIL
VENT (exhaust)
OUTLET
BURNER
FLANGE
SPARK IGNITER
FLAME
SENSOR
Figure 2
Spark Igniter
The control system energizes the spark ignition control with 120
VAC during the ignition cycle. The spark ignition control then
sends a high-voltage current to the spark igniter which in turn
ignites the main burner air/gas mixture.
Flame Sensor
The control system also monitors the ame sensor to conrm
a ame is present at the Main Burner. If a ame is not veried
during the ignition trial period (3-5 seconds) the control system
will immediately de-energize the 24 Volt Gas Valve. See the
Sequence Of Operation Flow Chart on page 58.
MAIN
BURNER
(radial design)
Figure 1
7
Page 8
TOP VIEW OF ALL MODELS
TOP VIEW
6
5
2
18
4
8
9
11
2
13
3
14
16
1
FRONT
Figure 3
COMPONENTS (All Models)
IMPORTANT. The Enable/Disable switch listed in this manual is
NOT an "on/off" switch and does not disconnect 120 volt power
to the CCB and other heater components.
1. Water Heater’s Enable/Disable Switch. When in the "Disabled"
position the switch removes electrical power from the gas
valve and blower so that water heating is disabled. The
display, CCB, and other electrical components will still be
energized and the display will read "Water Heating Disabled".
2. Powered anode rods. The water heaters covered in this
manual are equipped with powered (non sacricial) anode
rods. The BTH 120 has one powered anode, all other models
will have two. Protective current is fed by the control system
to the titanium electrodes at the end of each anode rod. This
current ows through the water to the conductive surfaces
inside the storage tank which diminishes the corrosive effect
(rusting) of water when it comes in contact with steel.
3. Central Control Board (CCB) enclosure. This enclosure
houses the control system’s main circuit board, power supply
board, power transformer, and conguration key. The CCB
regulates water temperature and controls all water heater
functions, see Control System Operation on page 45.
4. Combustion Blower Assembly includes, Gas Valve and
Venturi gas feed system.
5. 120 VAC junction box. Incoming power supply, ground
connections, and other eld installed electrical connections
are made here. See Power Supply on page 13.
6. Water heater's 24 Volt Gas Valve.
7. Blocked Intake Air switch. Normally closed contacts that
open on fall in pressure. This switch is used to insure intake
(combustion) air to the water heater is not restricted. The
control system monitors this switch and will disable heating
operation if its contacts are open during a heating cycle.
8. Supply gas line connection. See the requirements for the
Gas Supply Systems on page 13.
9. Low Gas Pressure switch. Normally open contacts that close
on a rise in pressure. This switch is used to insure supply
7
12
10
15
17
gas pressure is above minimum requirements. The control
system monitors this switch and will disable heating operation
if its contacts are open during a heating cycle. See Gas
Pressure Requirements and Table 3 on page 11.
10. Vent connection (exhaust / condensate elbow) - three inch
aluminum.
11. Intake air connection - 3 inch PVC.
12. Blocked Exhaust (vent) switch. Normally closed contacts that
open on a rise in pressure. This switch is used to insure the
Exhaust (vent) piping connected to the water heater is not
restricted. The control system monitors this switch and will
disable heating operation if its contacts are open during a
heating cycle.
13. Blower Prover switch. Normally open contacts that close on a
rise in pressure. This switch is used to insure the Combustion
Blower is operating properly at blower start-up. The control
system monitors this switch and will disable heating operation
if its contacts are closed before the Combustion Blower is
energized. See Sequence Of Operation on page 57.
14. Temperature-Pressure Relief Valve. See TemperaturePressure Relief Valve on page 15.
15. Upper Temperature Probe, 1 of 2 temperature probes. The
water heater’s control system monitors this probe to detect
water temperature in the upper portion of the storage tank.
The Upper Temperature Probe also houses the ECO (energy
cut out) switch. This is a non adjustable high temperature
limit switch. The ECO switch contacts are normally closed
and will open on a temperature rise. See High Temperature
Limit Control (ECO) on page 44.
16. Water outlet connection 1 1/2” NPT.
17. UIM (user interface module). The UIM includes the display
circuit board, the control system’s LCD display and
operational buttons. Used to adjust various user settings and
view operational information. See Control System Operation
on page 45.
18. Spark Ignition Control. When energized, sends the electrical
current to the spark igniter.
8
Page 9
5
4
3
4
6
2
13
14
16
2
1
5
3
7
8
9
15
1
10
15
11
LEFT SIDERIGHT SIDE
Figure 4
SIDE VIEWS
1. Cleanout access panel, covers water heater cleanout
opening.
2. CCB enclosure - see item 3 on page 8 for description.
3. Intake air connection - 3 inch PVC.
4. Water heater 24 Volt Gas Valve.
5. Combustion Blower.
6. Water outlet - 1 1/2” NPT connection.
7. UIM (user interface module). The UIM includes the display
circuit board, the control system’s LCD display and
operational buttons. Used to adjust various user settings and
view operational information. See Control System Operation
on page 45.
8. Temperature-Pressure Relief Valve. See TemperaturePressure Relief Valve on page 15.
12
9. Temperature-Pressure Relief Valve discharge pipe - see T&P
Valve Discharge Pipe Requirements: on page 15.
10. Lower Temperature Probe, 1 of 2 temperature probes. The
water heater’s control system monitors this probe to detect
water temperature in the lower portion of the storage tank.
11. Water inlet - 1 1/2” NPT connection.
12. Water heater drain valve.
13. Supply gas line connection. See Gas Supply Systems on
page 13.
14. Low Gas Pressure switch, see description under beginning
on page 8. See Gas Pressure Requirements and Table
3 on page 11.
16. Spark Ignition Control. When energized, sends the electrical
current to the spark igniter.
9
Page 10
ROUGH IN DIMENSIONS
INSTALLATION CONSIDERATIONS
INTAKE AIR
CONNECTION
3 INCH PVC
WATER
OUTLET
HEIGHT
SUPPLY GAS
CONNECTION
T & P VALV E
D
LOWER
TEMPERATURE
PROBE
CLEANOUT
C
FRONT
3/4” NPT
RECIRCULATION
RETURN
1 1/2” NPT
WATER
INLET
B
VENT
CONNECTION
3 INCH PVC
(exhaust elbow)
3/4” NPT
DRAIN
BACK
EE
I
H
J
G
A
These designs comply with the current edition of the American National Standard for Gas Water Heaters, Volume III, ANSI Z21.10.3 / CSA 4.3
as an automatic circulating tank water heater, and automatic storage water heaters.
TOP VIEW
ALL MODELS
GAS
90°
AIR INTAKE
26°
F
MODEL
BTH 120
BTH 150
BTH 199
BTH 250
1½" NPT WATER
OUTLET
FRONT
42°
EXHAUST
SHIP
WEIGHT
STD
SHIP
WEIGHT
ASME
DRAIN
VALVE
CLEAN OUT
T&P VALVE
30°
45°
* Center line of water outlet on top of the water heaters is approximately 7 inches from the front edge of the water heater.
Carefully choose a location for the new water heater. The
placement is a very important consideration for the safety of the
occupants in the building and for the most economical use of the
water heater.
Property Damage Hazard
All water heaters eventually leak.
•
Do not install without adequate drainage.
•
Whether replacing an existing water heater or installing the water
heater in a new location observe the following critical points:
1. The water heater must be located indoors.
2. The water heater must not be located in an area where it will
be subject to freezing temperatures.
3. Locate the water heater so it is protected and not subject to
physical damage by a moving vehicle.
4. Locate the water heater on a level surface.
5. Locate the water heater near a oor drain. The water heater should
be located in an area where leakage of the tank or connections
will not result in damage to the area adjacent to the water heater
or to lower oors of the structure. When such locations cannot be
avoided, it is recommended that a metal drain pan, adequately
drained, be installed under the water heater.
6. Locate the water heater close to the point of major hot water usage.
7. Locate the water heater close to a 120 VAC power supply.
See Power Supply on page 13 for requirements.
8. Locate the water heater where an adequate supply of fresh
air for combustion and ventilation can be obtained. See Air
Requirements on page 17.
9. Locate the water heater where the vent and intake air piping,
when installed, will remain within the maximum equivalent
lengths allowed. See Venting Requirements on page 22.
10. Do not locate the water heater where noise (such as
the Combustion Blower) during normal operation will be
objectionable in adjacent areas.
11. Do not locate the water heater where the subsequent
installation of the vent (exhaust) or intake air terminations
would be objectionable due to noise at the termination(s).
This includes locations close to or across from windows and
doors. See Venting Installation on page 21.
Fire or Explosion Hazard
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Avoid all ignition sources if you smell gas.
Do not expose water heater controls to excessive gas
pressure.
Use only the gas shown on the water heater rating label.
Maintain required clearances to combustibles.
Keep ignition sources away from faucets after extended
periods of non-use.
Read instruction manual before
installing, using or servicing
water heater.
11
Page 12
There is a risk in using fuel burning appliances such as gas
water heaters in rooms, garages or other areas where gasoline,
other ammable liquids or engine driven equipment or vehicles
are stored, operated or repaired. Flammable vapors are heavy
and travel along the oor and may be ignited by the water
heater’s igniter or Main Burner ames causing re or explosion.
Flammable items, pressurized containers or any other potential
re hazardous articles must never be placed on or adjacent to
the water heater.
CLEARANCE TO COMBUSTIBLE MATERIALS
The water heaters covered in this manual are approved for
installation on combustible ooring. The clearance to combustible
and non combustible construction materials is 0 inches on the
back and sides of the water heater. These water heaters are also
approved for installation in an alcove.
When the water heater is installed directly on carpeting, the water
heater shall be installed on a metal or wood panel extending
beyond the full width and depth of the water heater by at least
3 in (76.2 mm) in any direction or, if the water heater is installed
in an alcove or closet, the entire oor shall be covered by the
panel. The panel must be strong enough to carry the weight of
the heater when full of water.
NOTE: Adequate clearance for servicing should be maintained
on all installations. See Service Clearance below.
ALCOVE
TOP COVER
WATER
HEATER
FRONT
FRONT VIEW
CLEARANCES TO COMBUSTIBLE
AND NON COMBUSTIBLE
CONSTRUCTION MATERIALS
0
0
0
FRONT
TOP VIEW
Contact your local distributor or call the parts department phone
number listed on the back cover of this manual to order 4 inch
termination(s).
OPTIONAL CONCENTRIC & LOW PROFILE TERMINATIONS
The water heaters covered in this manual can be installed in
a Direct Vent conguration using optional concentric or Low
Prole terminations. See Concentric Termination Installation
on page 30 and Low Prole Vent Termination Installation on
page 34.
HARD WATER
Where hard water conditions exist, water softening or the
threshold type of water treatment is recommended. This will
protect the dishwashers, coffee urns, water heaters, water
piping and other equipment. See Maintenance on page 63 for
sediment and lime scale removal procedures.
CIRCULATION PUMPS
A circulating pump is used when a system requires a circulating
loop or there is a storage tank used in conjunction with the water
heater. The tank is provided with a 3/4" NPT recirculation loop
return connection. See the Water Piping Diagrams beginning on
page 69 for installation location of circulating pumps.
See Circulation Pump Wiring Diagrams on page 68 for
electrical hookup information. Install in accordance with the
current edition of the National Electrical Code, NFPA 70 or the
Canadian Electrical Code, CSA C22.1.
Stainless steel circulating pumps are recommended for use with
commercial water heaters.
Some circulating pumps are manufactured with sealed bearings
and do not require further lubrication. Some circulating pumps
must be periodically oiled. Refer to the pump manufacturer’s
instructions for lubrication requirements.
INSULATION BLANKETS
Figure 6
SERVICE CLEARANCE
A service clearance of 24 inches (61 cm) should be maintained
from serviceable parts such as the T&P valve, control system
components, gas valve, clean out opening, drain valve, the vent
connection (exhaust/condensate elbow). Leave as much room as
possible above the water heater and near the exhaust elbow for
this reason. See Figure 8 on page 16.
INTAKE AIR AND VENT PIPE CLEARANCES
The minimum clearance from combustible materials for the vent
(exhaust) and intake air piping shall be 0 inches. Vent or intake
air piping passing through a combustible wall or ceiling must be
a continuous run (no joints).
EXTENDED VENT TERMINATIONS
The water heaters covered by this manual can be installed using
3 inch pipe for the intake air and/or vent piping up to a maximum
of 50 equivalent feet (15.2 m). The intake air and/or vent piping
can be extended up to 120 equivalent feet (36.5 m) by installing
4 inch pipe. See the Venting Requirements on page 22.
The water heater ships from the factory with two (2) 3 inch
terminations that are 45° PVC elbows with a debris screen
installed. When 4 inch intake air or vent pipe is installed, factory
supplied 4 inch terminations must be used.
Breathing Hazard - Carbon Monoxide Gas
Do not obstruct water heater air intake
with insulating blanket.
Gas and carbon monoxide detectors
are available.
Install water heater in accordance with
the instruction manual.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
Insulation blankets are available to the general public for
external use on gas water heaters but are not necessary
with these products. The purpose of an insulation blanket is
to reduce the standby heat loss encountered with storage
tank heaters. The water heaters covered by this manual meet
or exceed the Energy Policy Act standards with respect to
insulation and standby heat loss requirements, making an
insulation blanket unnecessary.
Should you choose to apply an insulation blanket to this
heater, you should follow these instructions. See the Features
and Components section of this manual for identication
of components mentioned below. Failure to follow these
instructions can restrict the air ow required for proper
12
Page 13
combustion, potentially resulting in re, asphyxiation, serious
personal injury or death.
• DO NOT apply insulation to the top of the water heater, as
this will interfere with safe operation of the blower assembly.
• DO NOT cover the control system LCD on top of the water
heater.
• DO NOT cover the Temperature-Pressure Relief Valve.
INSTALLATION REQUIREMENTS
• DO NOT cover the instruction manual. Keep it on the side of
the water heater or nearby for future reference.
• DO obtain new warning and instruction labels from the
manufacturer for placement on the blanket directly over the
existing labels.
• DO inspect the insulation blanket frequently to make certain it
does not sag, thereby obstructing combustion air ow.
GAS SUPPLY SYSTEMS
Low pressure building gas supply systems are dened as
those systems that cannot under any circumstances exceed
14” W.C. (1/2 PSI Gauge). These systems do not require
pressure regulation. Measurements should be taken to insure
that gas pressures are stable and fall within the requirements
stated on the water heater rating plate. Readings should be
taken with all gas burning equipment off (static pressure)
and with all gas burning equipment running at maximum rate
(dynamic pressure). The gas supply pressure must be stable
within 1.5” W.C. from static to dynamic pressure to provide
good performance. Pressure drops that exceed 1.5” W.C. may
cause rough starting, noisy combustion or nuisance outages.
Increases or spikes in static pressure during off cycles may
cause failure to ignite or in severe cases damage to appliance
gas valves. If your low pressure system does NOT meet these
requirements, the installer is responsible for the corrections.
High Pressure building supply systems use pressures that
exceed 14” W.C. (1/2 PSI Gauge). These systems must use
eld supplied regulators to lower the gas pressure to less than
14” W.C. (1/2 PSI Gauge). Water heaters require gas regulators
that are properly sized for the water heater input and deliver
the rating plate specied pressures. Gas supply systems where
pressure exceeds 5 PSI often require multiple regulators to
achieve desired pressures. Systems in excess of 5 PSI building
pressure should be designed by gas delivery professionals
for best performance. Water heaters connected to gas supply
systems that exceed 14” W.C. (1/2 PSI Gauge) at any time
must be equipped with a gas supply regulator.
All models require a minimum gas supply pressure of 4.4" W.C.
for natural gas and 8.5" W.C. for propane gas. The minimum
supply pressure is measured while gas is owing (dynamic
pressure). The supply pressure should never fall below 4.4"
W.C. for natural gas and 8.5" W.C. for propane gas. The supply
pressure should be measured with all gas red appliances
connected to the common main ring at full capacity. If the supply
pressure drops more than 1.5” W.C. as gas begins to ow to
the water heater then the supply gas system including the gas
line and/or the gas regulator may be restricted or undersized.
See Supply Gas Regulator section and Gas Piping section of
this manual. The gas valve on all models has a maximum gas
supply pressure limit of 14” W.C. The maximum supply pressure
is measured while gas is not owing (static pressure).
SUPPLY GAS REGULATOR
The maximum allowable gas supply pressure for this water
heater is 14.0 inches W.C. (3.49 kPa) for natural and propane
gas. Install a positive lock-up gas pressure regulator in the gas
supply line if inlet gas pressure can exceed these pressures at
any time.
If a positive lock-up regulator is required follow these instructions:
1. Positive lock-up gas pressure regulators must be rated
at or above the input Btu/hr rating of the water heater
they supply.
2. Supply gas regulators shall have inlet and outlet connections
not less than the minimum supply gas line size for the water
heater they supply. See Table 11, page 40.
3. Positive lock-up gas pressure regulator(s) should be installed
no closer than 3 feet (1 meter) and no farther than 8 feet (2.4
meters) from the water heater’s inlet gas connection.
4. After installing the positive lock-up gas pressure regulator(s)
an initial nominal supply pressure setting of 7.0” W.C.
while the water heater is operating is recommended and
will generally provide good water heater operation. Some
addition adjustment maybe required later to maintain a
steady gas supply pressure.
5. When installing multiple water heaters in the same gas
supply system it is recommended that individual positive
lock-up gas pressure regulators be installed at each unit
from the supply gas connection on the water heater.
POWER SUPPLY
The water heaters covered in this manual require a 120 VAC,
1Ø (single phase), 60Hz, 15 amp power supply and must also
be electrically grounded in accordance with local codes or, in
the absence of local codes, with the National Electrical Code,
ANSI/NFPA 70 or the Canadian Electrical Code, CSA C22.1.
DEDICATED POWER WIRING AND BREAKERS
Dedicated power supply wires, ground wiring and dedicated
circuit breakers often prevent electrical line noise and are
required when installing the water heater.
POWER FLUCTUATIONS AND ELECTRICAL NOISE
The water heater’s control system requires a source of
stable clean electricity for proper operation. Connecting the
water heater to a branch circuit that is subject to uctuations
in voltage level or electrical line noise such as EMI (electro
magnetic interference) or RFI (radio frequency interference)
may cause erratic control system operation and malfunction.
A high quality power supply lter/suppressor such as the
Kleen Line model SELF/T-10 Series SC-L or equivalent must
be installed if the above conditions exist. Call the technical
support phone number listed on the back cover of this manual
for more information.
NOTE: Malfunctions caused by the power supply and costs to
install power supply lters are not covered under the limited
warranty.
13
Page 14
MIXING VALVES
Water temperature over 125°F (52°C)
can cause severe burns instantly
resulting in severe injury or death.
Children, the elderly and the
physically or mentally disabled are at
highest risk for scald injury.
Feel water before bathing or
showering.
Temperature limiting devices such as
mixing valves must be installed
when required by codes and to
ensure safe temperatures at fixtures.
Water heated to a temperature which will satisfy clothes washing,
dish washing, and other sanitizing needs can scald and cause
permanent injury upon contact. Short repeated heating cycles
caused by small hot water uses can cause temperatures at the
point of use to exceed the water heater’s temperature setting by
up to 20°F (11°C).
Some people are more likely to be permanently injured by
hot water than others. These include the elderly, children, the
inrm and the physically/mentally disabled. Table 5 shows the
approximate time-to-burn relationship for normal adult skin.
If anyone using hot water provided by the water heater being
installed ts into one of these groups or if there is a local code
or state law requiring a certain water temperature at the point of
use, then special precautions must be taken.
In addition to using the lowest possible temperature setting that
satises the demand of the application a Mixing Valve should be
installed at the water heater (see Figure 7) or at the hot water
taps to further reduce system water temperature.
Mixing valves are available at plumbing supply stores. Consult
a Qualied Installer or Service Agency. Follow mixing valve
manufacturer’s instructions for installation of the valves.
(U.S. Government Memorandum, C.P.S.C., Peter L. Armstrong, Sept. 15, 1978)
Time for 1st Degree Burn
(Less Severe Burns)
Time for Permanent Burns
2nd & 3rd Degree
(Most Severe Burns)
DISHWASHING MACHINES
All dishwashing machines meeting the National Sanitation
Foundation requirements are designed to operate with water
ow pressures between 15 and 25 pounds per square inch (103
kPa and 173 kPa). Flow pressures above 25 pounds per square
inch (173 kPa), or below 15 pounds per square inch (103 kPa),
will result in improperly sanitized dishes. Where pressures are
high, a water pressure reducing or ow regulating control valve
should be used in the 180°F (82°C) line to the dishwashing
machine and should be adjusted to deliver water pressure
between these limits.
HOT WATER
OUTLET
12” TO 15”
(30-38 cm)
TEMPERED WATER
OUTLET
COLD
WATER
INLET
CHECK
VALV E
TO TANK
INLET
CHECK
VALV E
MIXING
VALV E
Figure 7
The National Sanitation Foundation also recommends circulation
of 180°F (82°C) water. Where this is done, the circulation should
be very gentle so that it does not cause any unnecessary
turbulence inside the water heater. The circulation should be just
enough to provide 180°F (82°C) water at the point of take-off to
the dishwashing machine.
Adjust ow by throttling a full port ball valve installed in the
circulating line on the outlet side of the pump. Never throttle ow
on the suction side of a pump. See the Water Piping Diagrams
beginning on page 69.
NOTE: To comply with NSF Standard 5 installation requirements
the bottom of the water heater must be sealed to the oor with a
silicone based sealant or elevated 6 inches above the oor.
CLOSED WATER SYSTEMS
Water supply systems may, because of code requirements
or such conditions as high line pressure, among others, have
installed devices such as pressure reducing valves, check
valves, and back ow preventers. Devices such as these cause
the water system to be a closed system.
THERMAL EXPANSION
As water is heated, it expands (thermal expansion). In a
closed system the volume of water will grow when it is heated.
As the volume of water grows there will be a corresponding
increase in water pressure due to thermal expansion. Thermal
expansion can cause premature tank failure (leakage). This
type of failure is not covered under the limited warranty.
Thermal expansion can also cause intermittent TemperaturePressure Relief Valve operation: water discharged from the
valve due to excessive pressure build up. This condition is
not covered under the limited warranty. The TemperaturePressure Relief Valve is not intended for the constant relief
of thermal expansion.
A properly sized thermal expansion tank must be installed on
all closed systems to control the harmful effects of thermal
expansion. Contact a local plumbing service agency to have a
thermal expansion tank installed.
See Water Line Connections on page 43 and the Water Piping
Diagrams beginning on page 69.
14
Page 15
CAUTION
TEMPERATURE-PRESSURE RELIEF VALVE
Explosion Hazard
Temperature-Pressure Relief Valve
must comply with ANSI Z21.22CSA 4.4 and ASME code.
Properly sized temperaturepressure relief valve must be
installed in opening provided.
Can result in overheating and
excessive tank pressure.
Can cause serious injury or death.
This water heater is provided with a properly rated/sized and
certied combination Temperature-Pressure Relief Valve (T&P
valve) by the manufacturer. The valve is certied by a nationally
recognized testing laboratory that maintains periodic inspection
of production of listed equipment of materials as meeting the
requirements for Relief Valves for Hot Water Supply Systems,
ANSI Z21.22 • CSA 4.4, and the code requirements of ASME.
If replaced, the new T&P valve must meet the requirements
of local codes, but not less than a combination TemperaturePressure Relief Valve rated/sized and certied as indicated in
the above paragraph. The new valve must be marked with a
maximum set pressure not to exceed the marked hydrostatic
working pressure of the water heater (150 psi = 1,035 kPa) and
a discharge capacity not less than the water heater Btu/hr or kW
input rate as shown on the water heater’s model rating label.
NOTE: In addition to the factory installed Temperature-Pressure
Relief Valve on the water heater, each remote storage tank that
may be installed and piped to a water heating appliance must also
have its own properly sized, rated and approved TemperaturePressure Relief Valve installed. Call the toll free technical
support phone number listed on the back cover of this manual
for technical assistance in sizing a Temperature-Pressure Relief
Valve for remote storage tanks.
For safe operation of the water heater, the Temperature-Pressure
Relief Valve must not be removed from its designated opening
nor plugged. The Temperature-Pressure Relief Valve must be
installed directly into the tting of the water heater designed for the
relief valve. Install discharge piping so that any discharge will exit
the pipe within 6 inches (15.2 cm) above an adequate oor drain,
or external to the building. In cold climates it is recommended
that it be terminated at an adequate drain inside the building. Be
certain that no contact is made with any live electrical part. The
discharge opening must not be blocked or reduced in size under
any circumstances. Excessive length, over 30 feet (9.14 m), or
use of more than four elbows can cause restriction and reduce
the discharge capacity of the valve.
No valve or other obstruction is to be placed between the
Temperature-Pressure Relief Valve and the tank. Do not connect
discharge piping directly to the drain unless a 6” (15.2 cm)
air gap is provided. To prevent bodily injury, hazard to life, or
property damage, the relief valve must be allowed to discharge
water in adequate quantities should circumstances demand. If
the discharge pipe is not connected to a drain or other suitable
means, the water ow may cause property damage.
Water Damage Hazard
Temperature-Pressure Relief Valve discharge
•
pipe must terminate at adequate drain.
T&P Valve Discharge Pipe Requirements:
• Shall not be smaller in size than the outlet pipe size of the
valve, or have any reducing couplings or other restrictions.
• Shall not be plugged or blocked.
• Shall not be exposed to freezing temperatures.
• Shall be of material listed for hot water distribution.
• Shall be installed so as to allow complete drainage of both the
Temperature-Pressure Relief Valve and the discharge pipe.
• Must terminate a maximum of six inches above a oor drain
or external to the building. In cold climates, it is recommended
that the discharge pipe be terminated at an adequate drain
inside the building.
• Shall not have any valve or other obstruction between the
relief valve and the drain.
Burn hazard.
Hot water discharge.
Keep clear of TemperaturePressure Relief Valve
discharge outlet.
The Temperature-Pressure Relief Valve must be manually
operated at least twice a year. Caution should be taken to
ensure that (1) no one is in front of or around the outlet of the
Temperature-Pressure Relief Valve discharge line, and (2) the
water manually discharged will not cause any bodily injury or
property damage because the water may be extremely hot. If
after manually operating the valve, it fails to completely reset
and continues to release water, immediately close the cold water
inlet to the water heater, follow the draining instructions in this
manual, and replace the Temperature-Pressure Relief Valve with
a properly rated/sized new one.
NOTE: The purpose of a Temperature-Pressure Relief Valve is
to prevent excessive temperatures and pressures in the storage
tank. The T&P valve is not intended for the constant relief of
thermal expansion. A properly sized thermal expansion tank must
be installed on all closed systems to control thermal expansion,
see Closed Water Systems and Thermal Expansion on page 14.
If you do not understand these instructions or have any
questions regarding the Temperature-Pressure Relief Valve call
the toll free number listed on the back cover of this manual for
technical assistance.
15
Page 16
CONDENSATE DRAIN
The water heaters covered in this manual are condensing
appliances and require a building drain to be located in close
proximity to allow the condensate to drain safely.
Condensate drains from the water heater at the exhaust elbow
located at the bottom. The eld installed condensate drain line
must not be elevated above the condensate drain connection
on the condensate trap, see Figure 8. If the condensate does
not drain properly it will build up in the exhaust (vent) elbow.
This will restrict the ow of ue gases and cause the Blocked
Exhaust pressure switch to open its contacts. The control system
monitors all pressure switches, if the Blocked Exhaust Switch
contacts are open the control system will lock out and disable
heating operation. The “Blocked Exhaust” Fault message will
be displayed on the control system’s LCD, see Fault And Alert
Conditions beginning on page 60.
The Condensate Cleanout Cap must be on and tight when unit
is in operation.
NOTE: If the “Blocked Exhaust “ Fault message is ever displayed
on the control system LCD, check the condensate drain rst and
ensure it is not blocked.
EXHAUST (VENT)
ELBOW
CONDENSATE
DRAIN LINE
CONNECTION
DRAIN LINE TO TERMINATE NO
MORE THAN 6 INCHES (15.2cm)
THIS SIDE VIEW
OF EXHAUST
ELBOW AND
ARROW INDICATE
THE LOCATION OF
THE PRESSURE
PORT
ABOVE DRAIN
line, such as copper, to the water heater for this reason. See
Condensate Drain Installation on page 39.
COMBUSTIBLE MATERIAL STORAGE
Fire or Explosion Hazard
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Avoid all ignition sources if you smell gas.
Do not expose water heater controls to excessive gas
pressure.
Use only the gas shown on the water heater rating label.
Maintain required clearances to combustibles.
Keep ignition sources away from faucets after extended
periods of non-use.
Read instruction manual before
installing, using or servicing
water heater.
Keep water heater area clear and free of combustible materials,
gasoline and other ammable vapors and liquids.
CONTAMINATED AIR
CONDENSATE
CLEANOUT CAP
CONDENSATE DRAIN
LINE - FIELD INSTALLED
BUILDING
DRAIN
Figure 8
CONDENSATE DRAIN WATER TRAP
Breathing Hazard - Carbon Monoxide Gas
Ensure a functioning water trap is
installed in the condensate drain.
Gas and carbon monoxide detectors
are available.
Install water heater in accordance with
the instruction manual.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
DO NOT remove the factory installed exhaust/condensate elbow
for any reason, see Figure 8. The water heater’s vent pipe is
under a slight positive pressure while unit is in operation. The
water trap inside of the exhaust/condensate elbow prevents ue
gases from escaping into the installed space. See Condensate
Drain Installation on page 39.
CONDENSATE PH LEVEL
The condensate drains from the water heater’s covered in
this manual have PH levels between 4.3 and 5.0. Install a
commercially available neutralizing kit if required by local codes.
NOTE: Lower PH levels are acidic. Do not connect a metal drain
Breathing Hazard - Carbon Monoxide Gas
Install water heater in accordance with
the Instruction Manual and NFPA 54 or
CAN/CSA-B149.1.
To avoid injury, combustion and ventilation
air must be taken from outdoors.
Do not place chemical vapor emitting
products near water heater.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
Corrosion of the ue ways and vent system may occur if air for
combustion contains certain chemical vapors. Such corrosion
may result in failure and risk of asphyxiation.
Combustion air that is contaminated can greatly diminish the
life span of the water heater and water heater components such
as igniters and burners. Propellants of aerosol sprays, beauty
shop supplies, water softener chemicals and chemicals used
in dry cleaning processes that are present in the combustion,
ventilation or ambient air can cause such damage.
Do not store products of this sort near the water heater. Air which
is brought in contact with the water heater should not contain any
of these chemicals. If necessary, uncontaminated air should be
obtained from remote or outdoor sources. The limited warranty is
voided when failure of water heater is due to a corrosive atmosphere.
(See limited warranty for complete terms and conditions).
If the water heater will be used in beauty shops, barber shops,
cleaning establishments, or self-service laundries with dry
cleaning equipment, it is imperative that the water heater(s) be
installed in a Direct Vent conguration so that all air for combustion
is derived directly from the outdoor atmosphere through a sealed
intake air pipe. See Venting Installation on page 21.
16
Page 17
AIR REQUIREMENTS
Breathing Hazard - Carbon Monoxide Gas
Install water heater in accordance with
the Instruction Manual and NFPA 54 or
CAN/CSA-B149.1.
To avoid injury, combustion and ventilation
air must be taken from outdoors.
Do not place chemical vapor emitting
products near water heater.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
For safe operation an adequate supply of fresh uncontaminated
air for combustion and ventilation must be provided.
An insufcient supply of air can cause recirculation of
combustion products resulting in contamination that may be
hazardous to life. Such a condition often will result in a yellow,
luminous burner ame, causing sooting of the combustion
chamber, burners and ue tubes and creates a risk of
asphyxiation.
Do not install the water heater in a conned space unless an
adequate supply of air for combustion and ventilation is brought
in to that space using the methods described in the Conned
Space section that follows.
Never obstruct the ow of ventilation air. If you have any doubts
or questions at all, call your gas supplier. Failure to provide the
proper amount of combustion air can result in a re or explosion
and cause property damage, serious bodily injury or death.
UNCONFINED SPACE
An Unconned Space is one whose volume IS NOT LESS THAN
50 cubic feet per 1,000 Btu/hr (4.8 cubic meters per kW) of the
total input rating of all appliances installed in the space. Rooms
communicating directly with the space, in which the appliances
are installed, through openings not furnished with doors, are
considered a part of the unconned space.
Makeup air requirements for the operation of exhaust fans,
kitchen ventilation systems, clothes dryers and replaces shall
also be considered in determining the adequacy of a space to
provide combustion, ventilation and dilution air.
UNUSUALLY TIGHT CONSTRUCTION
In unconned spaces in buildings, inltration may be adequate
to provide air for combustion, ventilation and dilution of ue
gases. However, in buildings of unusually tight construction (for
example, weather stripping, heavily insulated, caulked, vapor
barrier, etc.) additional air must be provided using the methods
described in the Conned Space section that follows.
CONFINED SPACE
A Conned Space is one whose volume IS LESS THAN 50 cubic
feet per 1,000 Btu/hr (4.8 cm per kW) of the total input rating of
all appliances installed in the space.
Openings must be installed to provide fresh air for combustion,
ventilation and dilution in conned spaces. The required size for
the openings is dependent on the method used to provide fresh
air to the conned space AND the total Btu/hr input rating of all
appliances installed in the space.
DIRECT VENT APPLIANCES
Appliances installed in a Direct Vent conguration that derive all
air for combustion from the outdoor atmosphere through sealed
intake air piping are not factored in the total appliance input Btu/
hr calculations used to determine the size of openings providing
fresh air into conned spaces.
EXHAUST FANS
Where exhaust fans are installed, additional air shall be provided
to replace the exhausted air. When an exhaust fan is installed
in the same space with a water heater, sufcient openings to
provide fresh air must be provided that accommodate the
requirements for all appliances in the room and the exhaust fan.
Undersized openings will cause air to be drawn into the room
through the water heater’s vent system causing poor combustion.
Sooting, serious damage to the water heater and the risk of re
or explosion may result. It can also create a risk of asphyxiation.
LOUVERS AND GRILLES
The free areas of the fresh air openings in the instructions that
follow do not take in to account the presence of louvers, grilles or
screens in the openings.
The required size of openings for combustion, ventilation and
dilution air shall be based on the “net free area” of each opening.
Where the free area through a design of louver or grille or screen
is known, it shall be used in calculating the size of opening
required to provide the free area specied. Where the louver and
grille design and free area are not known, it shall be assumed
that wood louvers will have 25% free area and metal louvers and
grilles will have 75% free area. Non motorized louvers and grilles
shall be xed in the open position.
17
Page 18
FRESH AIR OPENINGS FOR CONFINED SPACES
The following instructions shall be used to calculate the size,
number and placement of openings providing fresh air for
combustion, ventilation and dilution in conned spaces. The
illustrations shown in this section of the manual are a reference
for the openings that provide fresh air into conned spaces
only. DO NOT refer to these illustrations for the purpose of vent
installation. See Venting Installation on page 21 for complete
venting installation instructions.
OUTDOOR AIR THROUGH TWO OPENINGS
Alternatively a single permanent opening, commencing within 12
inches (300 mm) of the top of the enclosure, shall be provided.
See Figure 10. The water heater shall have clearances of at
least 1 inch (25 mm) from the sides and back and 6 inches (l50
mm) from the front of the water heater. The opening shall directly
communicate with the outdoors or shall communicate through a
vertical or horizontal duct to the outdoors or spaces that freely
communicate with the outdoors and shall have a minimum free
area of the following:
1. 1 square inch per 3000 Btu/hr (733 mm2 per kW) of the total
input rating of all appliances located in the enclosure, and
2. Not less than the sum of the areas of all vent connectors in
the space.
OUTDOOR AIR THROUGH TWO HORIZONTAL DUCTS
Figure 9
The conned space shall be provided with two permanent
openings, one commencing within 12 inches (300 mm) of the top
and one commencing within 12 inches (300 mm) of the bottom of
the enclosure. The openings shall communicate directly with the
outdoors. See Figure 9.
Each opening shall have a minimum free area of 1 square inch
per 4,000 Btu/hr (550 mm2 per kW) of the aggregate input rating
of all appliances installed in the enclosure. Each opening shall
not be less than 100 square inches (645 cm2).
OUTDOOR AIR THROUGH ONE OPENING
Figure 11
The conned space shall be provided with two permanent
horizontal ducts, one commencing within 12 inches (300 mm) of
the top and one commencing within 12 inches (300 mm) of the
bottom of the enclosure. The horizontal ducts shall communicate
directly with the outdoors. See Figure 11.
Each duct opening shall have a minimum free area of 1 square
inch per 2,000 Btu/hr (1100 mm2 per kW) of the aggregate input
rating of all appliances installed in the enclosure.
When ducts are used, they shall be of the same cross sectional
area as the free area of the openings to which they connect.
The minimum dimension of rectangular air ducts shall be not less
than 3 inches.
Figure 10
18
Page 19
OUTDOOR AIR THROUGH TWO VERTICAL DUCTS
The illustrations shown in this section of the manual are a
reference for the openings that provide fresh air into conned
spaces only.
DO NOT refer to these illustrations for the purpose of vent
installation. See Venting Installation on page 21 for complete
venting installation instructions.
When ducts are used, they shall be of the same cross sectional
area as the free area of the openings to which they connect.
The minimum dimension of rectangular air ducts shall be not less
than 3 inches (7.62 cm).
AIR FROM OTHER INDOOR SPACES
Figure 13
Figure 12
The conned space shall be provided with two permanent vertical
ducts, one commencing within 12 inches (300 mm) of the top and
one commencing within 12 inches (300 mm) of the bottom of the
enclosure. The vertical ducts shall communicate directly with the
outdoors. See Figure 12.
Each duct opening shall have a minimum free area of 1 square
inch per 4,000 Btu/hr (550 mm2 per kW) of the aggregate input
rating of all appliances installed in the enclosure.
The conned space shall be provided with two permanent
openings, one commencing within 12 inches (300 mm) of the top
and one commencing within 12 inches (300 mm) of the bottom of
the enclosure. See Figure 13.
Each opening shall communicate directly with an additional
room(s) of sufcient volume so that the combined volume of all
spaces meets the criteria for an Unconned Space.
Each opening shall have a minimum free area of 1 square inch
per 1,000 Btu/hr (2200 mm2 per kW) of the aggregate input
rating of all appliances installed in the enclosure. Each opening
shall not be less than 100 square inches (645 cm2).
19
Page 20
INSTALLATION REQUIREMENTS - COMMONWEALTH OF MASSACHUSETTS
COMMONWEALTH OF MASSACHUSETTS
For all side wall terminated, horizontally vented power vent, direct
vent, and power direct vent gas fueled water heaters installed in
every dwelling, building or structure used in whole or in part for
residential purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent termination
is less than seven (7) feet above nished grade in the area of
the venting, including but not limited to decks and porches, the
following requirements shall be satised:
INSTALLATION OF CARBON MONOXIDE DETECTORS
At the time of installation of the side wall horizontal vented
gas fueled equipment, the installing plumber or gastter shall
observe that a hard wired carbon monoxide detector with an
alarm and battery back-up is installed on the oor level where
the gas equipment is to be installed. In addition, the installing
plumber or gastter shall observe that a battery operated or
hard wired carbon monoxide detector with an alarm is installed
on each additional level of the dwelling, building or structure
served by the sidewall horizontal vented gas fueled equipment.
It shall be the responsibility of the property owner to secure the
services of qualied licensed professionals for the installation of
hard wired carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled
equipment is installed in a crawl space or an attic, the hard wired
carbon monoxide detector with alarm and battery back-up may
be installed on the next adjacent oor level.
In the event that the requirements of this subdivision can not
be met at the time of completion of installation, the owner shall
have a period of thirty (30) days to comply with the above
requirements provided that during said thirty (30) day period, a
battery operated carbon monoxide detector with an alarm shall
be installed.
APPROVED CARBON MONOXIDE DETECTORS
Each carbon monoxide detector as required in accordance with
the above provisions shall comply with NFPA 720 and be ANSI/
UL 2034 listed and CSA certied.
SIGNAGE
A metal or plastic identication plate shall be permanently
mounted to the exterior of the building at a minimum height of
eight (8) feet above grade directly in line with the exhaust vent
terminal for the horizontally vented gas fueled heating appliance
or equipment. The sign shall read, in print size no less than onehalf (1/2) inch in size, “GAS VENT DIRECTLY BELOW. KEEP
CLEAR OF ALL OBSTRUCTIONS.”
INSPECTION
The state or local gas inspector of the side wall horizontally
vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon
monoxide detectors and signage installed in accordance with the
provisions of 248 CMR 5.08(2)(a) 1 through 4.
EXEMPTIONS
The following equipment is exempt from 248 CMR 5.08(2)(a)1
through 4:
1. The equipment listed in Chapter 10 entitled “Equipment Not
Required To Be Vented” in the most current edition of NFPA
54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled
equipment installed in a room or structure separate from the
dwelling, building, or structure used in whole or in part for
residential purposes.
MANUFACTURER REQUIREMENTS - GAS
EQUIPMENT VENTING SYSTEM PROVIDED
When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting system
design or venting system components with the equipment, the
instructions provided by the manufacturer for installation of the
equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system
design or the venting system components; and
2. A complete parts list for the venting system design or venting
system.
MANUFACTURER REQUIREMENTS - GAS
EQUIPMENT VENTING SYSTEM NOT PROVIDED
When the manufacturer of a Product Approved side wall
horizontally vented gas fueled equipment does not provide the
parts for venting the ue gases, but identies “special venting
systems,” the following requirements shall be satised by the
manufacturer:
1. The referenced “special venting system” instructions shall
be included with the appliance or equipment installation
instructions; and
2. The “special venting systems” shall be Product Approved by
the Board, and the instructions for that system shall include a
parts list and detailed installation instructions.
A copy of all installation instructions for all Product Approved
side wall horizontally vented gas fueled equipment, all venting
instructions, all parts lists for venting instructions, and/or all
venting design instructions shall remain with the appliance or
equipment at the completion of the installation.
20
Page 21
VENTING INSTALLATION
Breathing Hazard - Carbon Monoxide Gas
Install vent system in accordance with codes.
•
Do not operate water heater if exposed to flooding or
•
water damage
Special consideration must be taken with installations
•
above 10,000 feet (3,048 m) refer to high altitude
section of this manual.
Do not operate if soot buildup.
•
Do not obstruct water heater air intake with insulating
•
jacket or blanket.
Do not place chemical vapor emitting products near
•
water heater.
Gas and carbon monoxide detectors are available.
•
Never operate the heater unless it is vented to the
•
outdoors and has adequate air supply to avoid risks
of improper operation, fire, explosion or asphyxiation.
Analyze the entire vent system to make sure that
•
condensate will not become trapped in a section of
vent pipe and therefore reduce the open cross
sectional area of the vent.
Breathing carbon monoxide can cause brain damage or death.
Always read and understand the instruction manual.
Never operate the water heater unless it is vented to the outdoors.
The instructions in this section of the manual must be followed
to avoid choked combustion or recirculation of ue gases. Such
conditions cause sooting of the combustion chamber, burners
and ue tubes and creates a risk of asphyxiation.
GENERAL VENTING INFORMATION
The water heaters covered in this manual are operationally
equivalent to Category IV appliances and may be installed in
either a Power Vent or Direct Vent conguration.
APPROVED MATERIALS
Approved vent and intake air pipe materials that may be used in
the United States:
• PVC Schedule 40 (ASTM D 2241 / CSA B181.2, ASTM D
1785 / CSA B137.3
• CPVC Schedule 40 (ASTM F-411 / CSA B137.6)
• Polypropylene
• AL29-4C Stainless Steel
Approved vent and intake air pipe materials that must be used
in Canada:
• ULC S636 PVC / CPVC
• ULC S636 Polypropylene
• AL29-4C Stainless Steel
CATEGORY IV APPLIANCE
Category IV appliances operate with a positive vent (exhaust)
static pressure and with vent gas temperatures low enough to
produce condensate in the vent piping.
POWER VENT CONFIGURATION
Power Vent congurations derive all combustion air from the
room where they are installed and discharge all ue gases to
the outdoor atmosphere through a sealed vent (exhaust) pipe.
Power vent congurations have one vent pipe connected to the
water heater which can be terminated in a vertical or horizontal
arrangement. See Figure 42 and Figure 43 on page 35.
DIRECT VENT CONFIGURATION
Direct Vent congurations derive all combustion air directly from
the outdoor atmosphere through a sealed intake air pipe and
discharge all ue gases to the outdoor atmosphere through a
sealed vent (exhaust) pipe. Direct Vent congurations have two
pipes connected to the water heater, one vent pipe and one
intake air pipe. Direct Vent congurations can be terminated in
one of seven different arrangements. See Figure 44 on page
35 through Figure 50 on page 36.
GENERAL VENTING INSTRUCTIONS
These instructions must be followed on all installations.
1. DO NOT install the water heater in a Power Vent conguration
unless there is adequate supply of fresh air, see Air
Requirements on page 17. If the installation space does
not provide an adequate supply of fresh air the water heater
must be installed in a Direct Vent conguration.
2. If the water heater is to be installed in a beauty shop,
barber shop, cleaning establishment, a laundry with dry
cleaning equipment or any space with contaminated air it is
imperative that the water heater(s) be installed in a Direct
Vent conguration so that all air for combustion is derived
from the outdoor atmosphere.
3. The vent and intake air piping must terminate outdoors.
4. The minimum clearance from combustible materials for the
vent (exhaust) and intake air piping shall be 0 inches. Vent
piping passing through a combustible wall or ceiling must be
a continuous run (no joints).
5. The water heater must be protected from freezing downdrafts
during shutdown periods.
6. The vent (exhaust) pipe must not be combined or connected
to any other appliance’s vent system or chimney.
7. The intake air pipe must not be combined or connected to
any other appliance’s intake air piping.
8. Locate the water heater where the vent (exhaust) and intake
air piping will remain within the maximum equivalent lengths
allowed. See Venting Requirements on page 22.
9. Do not install the vent or intake air piping in a manner that will
allow water to be trapped in the piping.
10. Vent pipes must be pitched a minimum of a 1/4 inch per foot
back to the water heater (to allow drainage of condensate).
11. Do not anchor the vent or intake air pipe directly to framed
walls, oors or ceilings unless rubber isolation pipe hangers
are used to prevent vibration noise from being transmitted.
12. Use only approved vent/intake air pipe sizes and materials.
See Venting Requirements on page 22.
13. Use only factory supplied vent and intake air or concentric
terminations. See the Venting Requirements on page 22.
14. Do not locate the vent (exhaust) or intake air terminations
where they would be objectionable due to noise at the
termination(s). This includes locations close to or across from
windows and doors.
15. Direct venting into dead air spaces such as alleys, atriums,
and inside corners can cause recirculation of ue gases.
Recirculation of ue gases will cause sooting, premature
failure of the heat exchanger and icing of the combustion
air intake during severe cold weather. To prevent the
recirculation of ue gases, maintain as much distance as
possible between the intake air and vent terminations.
16. Do not locate the vent termination over a public area where
condensate or vapor can cause a nuisance or ice hazard.
17. Ensure the screens in the factory supplied terminations are
securely installed to prevent blockage in the vent system.
21
Page 22
INTAKE AIR CONNECTION PIPE
18. Stress levels in pipe/ttings can be signicantly increased by
INTAKE AIR TEE FITTING
improper installation. If rigid pipe clamps are used to hold
the pipe in place, or if the pipe cannot move freely through a
wall penetration, the pipe may be stressed, or high thermal
stresses may be formed when the pipe heats up and expands.
Install accordingly to minimize such stresses.
19. Ensure the intake air connection Tee tting is oriented properly,
see page 22 for instructions.
20. Carefully read the Venting Requirements on page 22 and then
proceed to the Venting Installation Sequence on page 23.
INTAKE AIR CONNECTION
The water heaters covered in this manual are factory equipped
with a unique Combustion Blower and intake air connection
Tee tting. The Tee is a 3" x 3" x 1/2" fitting. The intake air
connection Tee tting has a hose barb installed in the 1/2 inch
branch to connect the Blocked Intake Air switch sensing tube,
see Figure 14.
FACTORY INSTALLED
INTAKE AIR TEE FITTING
1/2 INCH
BRANCH
HOSE BARB FITTING FOR
BLOCKED INTAKE AIR
SWITCH SENSING TUBE
COMBUSTION BLOWER ASSEMBLY
FERNCO
COUPLING
Figure 14
COMBUSTION BLOWER
The intake air Tee tting is factory installed with the 1/2 inch
branch and hose barb angled to the right at approximately 130°
when viewed from the end, see Figure 15. The Tee tting's
1/2 inch branch and hose barb must not be angled any lower
(towards the ground) than this factory specication. Angling
higher, up to a 90° position, will not adversely affect operation
and is acceptable.
INSPECT/ADJUST INTAKE AIR TEE FITTING
Inspect the angle of the Tee tting's 1/2 inch branch and hose
barb while viewing from the end of the Tee, see Figure 16. If the
angle of the Tee tting 1/2 inch branch and hose barb is lower
than shown, adjustment will be necessary. To adjust the intake
air Tee tting angle follow the steps listed below.
Adjustment Procedure:
21. Ensure the water heater is turned off at the on/off switch on
the front of the water heater.
22. Disconnect the Blocked Intake Air switch sensing tube, see
Figure 3 on page 8 for location.
23. Loosen the large hose clamp on the Fernco coupling that
connects the intake air connection pipe to the Combustion
blower, see Figure 16.
24. Adjust the angle of the Tee tting so that the 1/2 inch branch
and hose barb are at the proper angle as shown in Figure 15.
25. Retighten the large hose clamp on the Combustion Blower
intake air Fernco coupling,
26. Reconnect the Blocked Intake Air switch sensing tube making
sure the sensing tube is securely connected at both ends and
is not kinked.
LARGE HOSE
CLAMP
FERNCO
COUPLING
Ensure the hose barb installed in the Tee tting IS NOT facing
down towards the ground (180° - 6 o'clock position) before venting
installation begins. The barb tting must be angled between 90°
and no more than 130° as shown in Figure 15. If the barb tting
is facing down, residual condensate that occasionally forms in
the intake air pipe can drain into the Blocked Intake Air switch
through the attached sensing tube and damage the switch. This
condition can also lead to Blocked Intake Air fault conditions and
associated control system lock outs.
90° TO 130°
END VIEW
CORRECT ORIENTATION
Figure 15
INTAKE AIR
3 INCH PVC
TEE FITTING
Figure 16
VENTING REQUIREMENTS
FIELD SUPPLIED FITTINGS
Field supplied ttings should be equivalent to the piping material
being installed. Field installed/supplied ttings will add equivalent
feet to the vent or intake air piping as indicated below. All eld
supplied/installed ttings and piping must be factored into the
equivalent feet calculations.
• 90° elbows (short or long radius) are equivalent to 5 linear
feet (152 cm) of pipe.
• 45° elbows (short or long radius) are equivalent to 2.5 linear
feet (76 cm) of pipe.
22
Page 23
NOTE: Refer to Tables 9 and 10 on page 29 for the equivalent
linear pipe length of AL29-4C® 45° and 90° elbows.
PRIMER AND CEMENT
Tetrahydrofuran (THF) primer should be used to prepare the surfaces
of pipe and ttings for solvent welding. If CPVC or ABS
pipe and
ttings are used, then the proper cement must be used for all joints,
including joining the pipe to the factory provided terminations (PVC
material). PVC Materials should use ASTM D-2564 Grade Cement;
CPVC Materials should use ASTM F-493
Grade Cement and ABS
Materials should use ASTM D-2235 Grade Cement.
PIPE SIZE REQUIREMENTS
The water heaters covered in this manual are certied for the use
of 3 and 4 inch pipe for the vent (exhaust) and intake air piping.
If the installed equivalent length for the intake air or vent piping
will be 50 feet (15.2 m) or less, 3 inch pipe must be used. If the
installed equivalent length will be more than 50 feet (15.2 m), 4
inch pipe must be used.
NOTE: Install the pipe size required for the installed equivalent
length of each pipe independently. IE: If the intake air pipe will be
50 equivalent feet or less and the vent pipe will be more than 50
equivalent feet; the intake air pipe must be installed using 3 inch
pipe and the vent must be installed using 4 inch pipe.
MAXIMUM EQUIVALENT LENGTHS
Three Inch Pipe
The water heaters covered in this manual are certied to
a maximum length of 3 inch pipe for the exhaust venting
arrangement of 50 equivalent feet (15.2 m). The certied
maximum length of 3 inch pipe for intake air piping is also 50
equivalent feet (15.2 m). IE: On Direct Vent installations both
pipes can be up to 50 equivalent feet (15.2 m).
Four Inch Pipe
The water heaters covered in this manual are certied to
a maximum length of 4 inch pipe for the exhaust venting
arrangement of 120 equivalent feet (36.5 m). The certied
maximum length of 4 inch pipe for intake air piping is also 120
equivalent feet (36.5 m). IE: On Direct Vent installations both
pipes can be up to 120 equivalent feet (36.5 m).
MINIMUM EQUIVALENT LENGTHS
Three Inch Pipe
The water heaters covered in this manual are certied to a
minimum length of 3 inch pipe for the vent (exhaust) of 7
equivalent feet (2.1 m). There is no minimum equivalent feet
requirement for the intake air pipe.
Four Inch Pipe
The water heaters covered in this manual are certied to
a minimum length of 4 inch pipe for the vent (exhaust) of 50
equivalent feet (15.2 m). There is no minimum equivalent feet
requirement for the intake air pipe.
MAXIMUM NUMBER OF ELBOWS
Three Inch Pipe
The vent pipe may have a maximum of four 90° elbows installed
when 3 inch pipe is being used. The intake air pipe may also
have a maximum of four 90° elbows installed. IE: in a Direct Vent
conguration each pipe can have up to four 90° elbows installed.
NOTE: Refer to Tables 9 and 10 on page 29 for the equivalent
linear pipe length of AL29-4C® 45° and 90° elbows.
Four Inch Pipe
The vent pipe may have a maximum of six 90° elbows installed
when 4 inch pipe is being used. The intake air pipe may also
have a maximum of six 90° elbows installed. IE: in a Direct Vent
conguration each pipe can have up to six 90° elbows installed.
FACTORY SUPPLIED FITTINGS
The water heater ships with two (2) factory supplied 3 inch
terminations (PVC 45° elbows with debris screen). Factory supplied
vent and intake air terminations, concentric, or low prole terminations
must be used. Factory supplied terminations and installed ttings
(exhaust/condensate elbow and intake air connection) add zero
equivalent feet to the vent and intake air piping.
TABLE 6
Number of
90° Elbows
Installed
One (1)45 feet (13.7 meters)115 feet (35.0 meters)
Two (2)40 feet (12.2 meters)110 feet (33.5 meters)
Three (3)35 feet (10.7 meters)105 feet (32.0 meters)
Four (4)30 feet (9.1 meters)100 feet (30.5 meters)
Five (5)N/A95 feet (29.0 meters)
Six (6)N/A90 feet (27.4 meters)
3 Inch Pipe4 Inch Pipe
Maximum Feet (Meters)Maximum Feet (Meters)
4 INCH EXTENDED VENT TERMINATIONS
When 4 inch intake air or vent pipe is installed, factory supplied 4
inch terminations must be used. Contact your local distributor or
call the parts department (phone number listed on the back cover
of this manual) to order 4 inch termination(s).
OPTIONAL CONCENTRIC & LOW PROFILE TERMINATIONS
The water heaters covered by this manual may be installed in a
Direct Vent conguration using a 4 inch concentric termination or
a 3" or 4" low prole termination.
Concentric and Low Prole terminations must be ordered
separately. Contact your local distributor or call the parts
department phone number listed on the back cover of this
manual to order.
Concentric & Low Prole Vent Termination Part Numbers:
• 4" Concentric Termination # 9006328005
• 3" Low Prole Termination # 9008933005
• 4" Low Prole Termination # 9008934005
VENTING INSTALLATION SEQUENCE
1. Read General Venting Instructions on page 21 and Venting
Requirements on page 22 before proceeding. These instructions
and requirements must be followed on all installations.
2. Determine whether the water heater will be installed in
a Power Vent or Direct Vent conguration and which vent
system arrangement will be used for the installation. See the
various venting arrangements on pages 35 and 36.
3. Proceed to the applicable instructions:
• Power Vent Installation on page 23.
• Direct Vent Installation on page 24.
POWER VENT INSTALLATION
1. Read the General Venting Instructions on page 21 and
Venting Requirements on page 22 before proceeding.
These instructions and requirements must be followed in
addition to the instructions below that are specic for Power
Vent congurations.
2. Determine which Power Vent arrangement will be used for
the installation; vertical or horizontal termination. See Figure
42 and Figure 43 on page 35.
3. Determine the vent pipe size for the installation, see Venting
Requirements on page 22.
4. Plan the layout of the vent piping backwards from the
termination point outdoors to the water heater. Layout the
vent piping to use a minimum of pipe and elbows.
5. Install the termination rst.
23
Page 24
If the vent piping will terminate vertically, through a roof, see
Vertical Termination Installation on page 25.
If the vent piping will terminate horizontally, through a
sidewall, see Sidewall Termination Installation on page 27.
6. When installation of the termination is complete install
necessary piping and ttings to route the vent piping back to
the water heater.
7. The vent pipe must be supported properly to avoid bending
or failure. The water heater manufacturer recommends that
the vent pipe be supported every 5 feet (152 cm) of vertical
run and every 3 feet (91 cm) of horizontal run.
8. Do not install the vent piping in a manner that will allow water
to be trapped in the piping.
4” PIPE FIELD
SUPPLIED
4” x 3” REDUCER
FIELD SUPPLIED
3” PIPE FIELD
SUPPLIED
EXHAUST ELBOW
VENT CONNECTION
FACTORY INSTALLED
VENT (EXHAUST) CONNECTION
Figure 17
9. All vent (exhaust) pipes must be pitched a minimum of a
1/4 inch per foot back to the water heater (to allow drainage
of condensate).
10. If installing 3 inch vent pipe connect the vent pipe to the
exhaust elbow on the water heater.
11. If installing 4 inch pipe transition to 3 inch pipe at the exhaust
elbow on the water heater as shown in Figure 17. The eld
installed 3” pipe between the exhaust elbow and the 4” x 3”
reducer coupling should be 18 inches (45 cm) or less in length.
DIRECT VENT INSTALLATION
1. Read the General Venting Instructions on page 21 and
Venting Requirements on page 22 before proceeding.
These instructions and requirements must be followed in
addition to the instructions below that are specic for Direct
Vent congurations.
2. Determine which Direct Vent arrangement will be used for
the installation. There are seven (7) Direct Vent arrangement
options. See Figures 44 through 50.
3. Determine vent and intake air pipe size to be used for the
installation; see Venting Requirements on page 22.
4. Plan the layout of the vent and intake air piping backwards
from the termination point outdoors to the water heater.
Layout the vent and intake air piping to use a minimum of
pipe and elbows.
5. Install the terminations rst.
If standard terminations are being used and the intake air
or vent piping will terminate vertically, through a roof, see
Vertical Termination Installation on page 25.
If standard terminations are being used and the intake air or
vent piping will terminate horizontally, through a sidewall, see
Sidewall Termination Installation on page 27.
If a concentric termination(s) will be used see Concentric
Termination Installation on page 30.
If a low-prole termination will be used see Low Prole
Termination Installation on page 34.
6. When installation of the termination(s) is complete Install
necessary piping and ttings to route the intake air and vent
piping back to the water heater.
7. The intake air and vent piping must be supported properly
to avoid bending or failure. The water heater manufacturer
recommends that the vent and intake air piping be supported
every 5 feet (152 cm) of vertical run and every 3 feet (91 cm)
of horizontal run.
8. Do not install the vent or intake air piping in a manner that will
allow water to be trapped in the piping.
9. A eld supplied condensate Tee tting and drain hose
should be installed in the intake air piping near the water
heater in colder climates with heavy snow accumulations
and in areas that regularly experience high humidity. The
drain hose should be routed to an adequate oor drain
separate from any other condensate drains. See Figure 20
on page 25.
NOTE: Snow being pulled into the intake air piping and
then melting can lead to excessive amounts of water
accumulation and damage water heater components. Warm,
humid outdoor air can lead to excessive condensation
inside the intake air piping and may also damage water
heater components.
10. The intake air and vent (exhaust) piping must be pitched a
minimum of a 1/4 inch per foot back to the water heater (to
allow drainage of condensate).
11. If installing 3 inch vent pipe connect the vent pipe to the
exhaust elbow on the water heater.
12. If installing 4 inch vent pipe transition to 3 inch pipe at the
exhaust elbow on the water heater as shown in Figure 17 on
page 24. The eld installed 3” pipe between the exhaust
elbow and the 4” x 3” reducer coupling should be 18 inches
(45 cm) or less in length.
13. Ensure the Intake Air Screen on the Intake Air Connection to
the water heater is removed before connecting the intake air
pipe to the water heater. See Figure 18.
Breathing Hazard - Carbon Monoxide Gas
Do not obstruct water heater air intake.
Gas and carbon monoxide detectors
are available.
Install water heater in accordance with
the instruction manual.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
NOTE: Do not leave the screen inside the Intake Air
Connection for Direct Vent installations. Once the intake
air pipe is installed the screen will be hidden from view and
may become clogged with debris over time. This will cause
improper combustion and may also lead to Blocked Intake
Air fault conditions and associated control system lock outs.
24
Page 25
INTAKE AIR
INTAKE AIR CONNECTION
SCREEN
3 INCH INTAKE AIR CONNECTIONS
FACTORY INSTALLED
INTAKE AIR SCREEN
(remove for Direct Vent)
Figure 18
14. If installing 3 inch intake air pipe connect the intake air pipe to
the intake air connection on the water heater.
15. If installing 4 inch intake air pipe transition to 3 inch pipe at
the intake air connection on the water heater as shown in
Figure 19. The eld installed 3” pipe between the intake air
connection and the 4” x 3” reducer coupling should be 18
inches (45 cm) or less in length.
FACTORY INSTALLED
INTAKE AIR TEE
FITTING
INTAKE AIR
HOSE BARB FITTING FOR
BLOCKED INTAKE AIR
SWITCH SENSING TUBE
INSTALL TEE FITTING AS CLOSE TO WATER HEAT ER
INTAKE AIR CONNECTION AS POSSIBLE
1/2 INCH
BRANCH
INTAKE AIR CONDENSATE TEE INSTALLATION
3” PIPE FACTORY
INSTALLED
FERNCO
COUPLING
Figure 19
FACTORY
INTAKE AIR
CONNECTION
Figure 20
COMBUSTION
BLOWER
INTAKE
AIR
PIPING
FIELD SUPPLIED
3” x 3” x 1/2” TEE
WITH HOSE BARB
FITTING INSTALLED
CONNECT FIELD
SUPPLIED FLEXIBLE
DRAIN HOSE TO BARB
FITTING AND FORM A
LOOP WATER TRAP IN
DRAIN HOSE
RUN DRAIN HOSE
TO SUITABLE FLOOR
DRAIN SEPARATELY
FROM OTHER
CONDENSATE DRAINS
VERTICAL TERMINATION INSTALLATION
1. Determine the location for the termination(s).
2. If installing only the vent (exhaust) piping in a Power Vent
conguration vertically through the roof; ensure that all
exterior vertical clearance requirements shown in Figure 22
and Figure 23 on page 26 are being maintained. These
clearances and those cited by local and national codes must
be maintained.
NOTE: On at roof installations the vent termination must be
a minimum of 24 inches (60 cm) above any parapet, vertical
wall or structure within 10 feet (3 m) horizontally. See Figure
23 on page 26.
3. If installing both intake air and vent piping in a Direct Vent
conguration vertically through the roof; ensure that all
exterior vertical clearance requirements shown in Figure 22
and Figure 23 on page 26 are being maintained. These
clearances and those cited by local and national codes must
be maintained.
NOTE: On at roof installations the intake air and the vent
terminations must be a minimum of 24 inches (60 cm) above
any parapet, vertical wall or structure within 10 feet (3 m)
horizontally. See Figure 23 on page 26.
4. If installing only vent piping in a Power Vent conguration vertically
through the roof the following instructions must be followed:
The vent termination must be oriented facing downward as
shown in Figure 22 and Figure 23 on page 26.
The bottom edge of the vent termination must be a minimum
of 12 inches (30 cm), 18 inches (45 cm) in Canada, above
the average or expected snow level as shown in Figure 22
on page 26.
5. If installing both intake air and vent piping in a Direct Vent
conguration vertically through the roof the following
instructions must be followed:
The intake air and vent pipes must penetrate the same side
of the roof as shown in Figure 24 on page 26.
The intake air and vent terminations must be oriented facing
downward and in the same direction as shown in Figure 24
on page 26.
The intake air and vent terminations must have a minimum
separation of 24” (61 cm) measured on center line as shown
in Figure 24 on page 26. In colder climates this separation
should be increased to at least 48 inches (122 cm).
The bottom edge of the intake air and vent terminations
must be a minimum of 12 inches (30 cm), 18 inches (45 cm)
in Canada, above the average or expected snow level as
shown in Figure 22 and Figure 24 on page 26.
6. When the intake air and/or vent piping from multiple
water heaters will terminate in the same location the vent
terminations can be grouped together in close proximity 0
inches/touching. Intake air terminations can also be grouped
together in close proximity 0 inches/touching.
The distance between the closest vent and intake air
terminations must be a minimum of 24 inches (61 cm) as
shown in Figure 24 on page 26. In colder climates this
separation should be increased to at least
7. Cut a 4 inch (10 cm) diameter hole for 3 inch pipe or 5 inch
(13 cm) diameter hole for 4 inch pipe where the pipe(s) will
pass through the roof.
NOTE: Beware of concealed wiring and piping when cutting
through the roof.
25
48 inches (122 cm).
Page 26
8. Suspend the pipe(s) through center of hole using eld
supplied metal strapping or equivalent support materials as
shown in Figure 22 on page 26.
9. Slide a roof boot or equivalent ashing over the pipe and
secure roof boot or equivalent ashing to roof and seal
around the ashing as shown in Figure 22, Figure 23 and
Figure 24 on page 26.
10. Install the factory supplied intake air and/or vent termination(s)
using eld supplied pipe and one eld supplied 90° elbow as
shown in Figure 22 on page 26. The short section of pipe
that connects between the eld supplied 90° elbow and the
factory supplied termination must not be excessive in length.
The exposed portion of this pipe shall be no more than 2
inches (5 cm), see Figure 22 on page 26.
11. Return to Power Vent Installation on page 23 or Direct
Vent Installation on page 24 to complete the installation of
the intake air and/or vent piping between the termination(s)
and the water heater.
INTAKE AIR AND
VENT (EXHAUST) TERMINATIONS
45° ELBOW WITH RECESSED
DEBRIS SCREEN
IF LESS THAN
10 FEET (3 m)
24 INCHES (60 cm)
MINIMUM HEIGHT ABOVE
INTAKE AIR AND/OR VENT
TERMINATION(S) MUST BE A
MINIMUM OF 24 INCES (60 cm)
ABOVE ANY PARAPET, VERTICAL
WALL OR STRUCTURE WITHIN
10 FEET (3 m) HORIZONTALLY.
12. Determine the location for the termination(s).
13. If installing only vent (exhaust) piping in a Power Vent
conguration through a sidewall; ensure that all exterior
sidewall clearance requirements for the termination, shown
in Figure 51 on page 37, are being maintained. These
clearances and those cited by local and national codes must
be maintained.
14. If installing both the intake air and the vent piping in a
Direct Vent conguration through a sidewall; ensure
that all exterior sidewall clearance requirements for the
terminations, shown in Figure 52 on page 38, for the
vent and the intake air termination are being maintained.
These clearances and those cited by local and national
codes must be maintained.
15. If installing both an intake air and vent termination in a
Direct Vent conguration through a sidewall there must
be a minimum of 24 inches (61 cm) separation, measured
on vertical center line, between the intake air and vent
terminations, see Figure 25.
NOTE: In colder climates this separation should be increased
to at least 48 inches (122 cm) between the intake air and
vent termination or any other appliance vent that discharges
moisture-laden air such as clothes dryers. This will reduce
possibility of frost over from side winds blowing exhaust
vapors to the intake air termination and is recommended for
Canadian installations.
16. If installing both intake air and vent terminations in a Direct
Vent conguration through a sidewall the intake air and
vent terminations must be installed at the same elevation
measured on horizontal center line - see Figure 25.
VENT (EXHAUST)
TERMINATION
ELEVATION
INSTALL ON
CENTERLINE
INTAKE AIR
TERMINATION
18. Cut a 4 inch (10 cm) diameter hole for 3 inch pipe or 5 inch
(13 cm) diameter hole for 4 inch pipe where the pipe(s) will
pass through the wall.
NOTE: Beware of concealed wiring and piping when cutting
through the wall.
19. Cut a length(s) of pipe being installed 3.5 inches (8.9 cm)
to 9.5 inches (24.1 cm) longer than the wall thickness at the
opening. See Figure 26.
NOTE: Vent Termination – exhaust gases of this water
heater are less than 140°F. In cold climates water vapor in
the exhaust gases will condense into a cloud of vapor where
the vent exits the building. This vapor can gradually discolor
exterior building surfaces. The vent termination should be
located where this vapor cloud and potential discoloration
are not a concern. Extending the exposed vent piping up to
a maximum of 6 inches (15.2 cm) from the wall helps vapor
from being trapped along a building’s face. To avoid this
problem, the vent can also be terminated vertically through
the roof, see Vertical Termination Installation on page 25.
20. Cement the intake air and/or vent termination to the section(s)
of pipe cut to length in the above Step.
21. Slide the included metal wall plate(s) over the pipe(s) to stop
against the intake air and/or vent termination. Place some
silicone caulking (eld supplied) on the back of the wall
plate(s) to secure it to the wall.
22. Working from outside, slide the pipe and termination(s)
assembled in the above steps through the wall. Ensure the
termination(s) is pointed down towards the ground. See
Figure 26.
METAL PLATES
INSTALL INSIDE
AND/OR OUTSIDE
FROM
WATER
HEATER
COUPLING
INTERIOR WALLEXTERIOR WALL
INCREASE EXPOSED VENT
PIPING UP TO A MAXIMUM
OF 6 INCHES (15.2 cm) FROM
WALL TO HELP PREVENT VAPOR
FROM DISCOLORING THE WALL
SURFACE IN COLDER CLIMATES
FACTORY SUPPLIED
STANDARD TERMINATION
POINTED DOWN
TOWARDS THE GROUND
KEEP INTAKE AND VENT
TERMINATION SCREENS
CLEAR OF DEBRIS
24 INCHES (61 cm) MINIMUM
48 INCHES (122 cm) IN COLDER CLIMATES
SIDEWALL TERMINATION - DIRECT VENT
STANDARD TERMINATIONS
Figure 25
17. When the intake air and/or vent piping from multiple water
heaters will terminate at the same location through a
sidewall, the vent terminations can be grouped together
in close proximity - 0 inches/touching. The intake air
terminations can also be grouped together in close proximity
- 0 inches/touching.
However, the distance between the closest vent and intake
air terminations must be a minimum of 24 inches (61 cm).
In colder climates this separation should be increased to at
least 48 inches (122 cm). See Figure 25.
SIDEWALL TERMINATION INSTALLATION
INTAKE AIR AND/OR VENT (EXHAUST)
Figure 26
23. Place a bead of silicone caulking (eld supplied) around the
gap between the installed pipe(s) and the wall. Apply enough
to ll the gap between the pipe(s) and wall.
24. Press the wall plate ush against the outside wall.
25. Working from the inside apply enough silicone caulking on
the back of the interior wall plate(s) to hold it in place and
slide the wall plate over the installed pipe(s).
26. Install a coupling to the end of the pipe(s) inside the building.
Before the silicone caulking has time to completely set go
outside the building and ensure the termination(s) is still
pointing down towards the ground. See Figure 26.
27. Return to Power Vent Installation on page 23 or Direct
Vent Installation on page 24 to complete the installation of
the intake air and/or vent piping between the termination(s)
and the water heater.
27
Page 28
POLYPROPYLENE INSTALLATIONS
The water heater has been approved to be installed with
Polypropylene vent material as shown in Tables 7 and 8.
The approved application of single wall, non-flexible, nonconcentric Polypropylene vent material is offered by two
specific manufacturers (Centrotherm ECO Systems and
DuraVent Polypropylene. These listed products must be
installed by following the vent manufacturer’s instructions.
Refer to Table 6 on Page 23 to determine the maximum pipe
length and number of elbows that can be used.
Insulation should not be used on Polypropylene venting
materials. The use of insulation will cause increased vent wall
temperatures, which could result in vent pipe failure.
Use only the adapters and vent system listed in Tables below.
DO NOT mix vent systems of different types or manufacturers.
Failure to comply could result in severe personal injury, death,
or substantial property damage.
Installations must comply with applicable national, state,
and local codes. For Canadian installation, Polypropylene
vent must be listed as a ULC-S636 approved system. If
Polypropylene vent is not required by your local code, you
may use either PVC or CPVC pipes for your water heater that
allows non-metallic venting material installations.
Polypropylene vent systems do not use cement to connect
the pipe and elbow sections but use a push together gasket
seal method. Do not attempt to connect Polypropylene with
sealant cement. All vent connections MUST be secured by
the vent manufacturer’s joint connector. The installer must
use a specific vent starter adapter at the flue connection. The
adapter is supplied by the vent manufacturer to adapt to its
vent system.
In order to be in full compliance with UL 1738 or ULC-S636 and
to meet the requirements of the water heater manufacturer,
you must use the metal joint connector rings, available from
the Polypropylene vent manufacturer, to stiffen the joints of
3” and 4” diameter pipes.
TABLE 7
M & G Duravent PolyPro
Nominal Pipe
Diameter
3"3PPS-ADPPS-PAC3PPS-LB3PPS-E90B3PPS
4"4PPS-ADPPS-PAC4PPS-LB4PPS-E90B4PPS
Flue Outlet Adapter
Adapter
Connector
Ring
Connector
90 Degree
Elbow
TABLE 8
Centrotherm InnoFlue SW
Nominal Pipe
Diameter
3"
4"
Flue Outlet Adapter
ISAGL
0303
ISAGL
0404
Adapter
Connector
IAFC03IANS03ISELL0387ISVL03
IAFC04IANS04ISELL0487ISVL04
Ring
Connector
90 Degree
Elbow
Vent MaterialTerminal(s)
3PPS-E45B for Exhaust;
3PPS-E45B for Intake (Direct Vent only)
4PPS-E45B for Exhaust;
4PPS-E45B for Intake (Direct Vent only)
Vent MaterialTerminal(s)
ISELL0345UV for Exhaust; ISELL0345UV
for Intake (Direct Vent only)
ISELL0445UV for Exhaust; ISELL0445UV
for Intake (Direct Vent only)
28
Page 29
AL29-4C® VENT INSTALLATIONS
(AL29-4C® is a registered trademark of Allegheny Technologies, Inc.)
The water heaters covered by this manual are approved
to be installed with AL29-4C® stainless steel vent material
using parts from the manufacturers listed in Tables 9 and 10
below. These listed systems must be installed using the vent
manufacturer’s instructions including their listed clearances
to combustible and noncombustible materials. Refer to Table
6 on page 23 for the maximum and minimum equivalent
linear vent lengths and number of elbows that may be used.
However, use Tables 9 and 10 below to find the appropriate
equivalent linear vent lengths for the AL29-4C® elbows.
NOTE: The equivalent lengths of the AL29-4C® elbows are
different than those from smooth walled plastic vents. Consult
Tables 9 and 10 for the correct equivalent linear vent lengths.
Listed vent systems composed of AL29-4C® must not mix
parts from the different manufacturers. The joints of these
products are sealed by internal gaskets. Do not use any
other type of sealant. When assembling these vent systems,
follow the vent manufacturer’s instructions for cleaning and
lubricating the joints, if required. Each section must be locked
together using the method supplied by the vent manufacturer.
The water heaters covered by this manual are approved to
be installed using the approved vent terminations shown
in this manual. This means that, the installer must use the
adapter listed in Tables 9 and 10 and a short piece of PVC
pipe to complete the end of the vent system with an approved
termination. In Canada, the PVC pipe length must be listed
to ULC636.
TABLE 9
HeatFab Saf-T Vent AL29-4C® Vent System Parts
Diameter
3 inches9301 PVC930793115 feet931410 feet9353CPVC
4 inches9401 PVC940794115 feet941410 feet9454CPVC
*Consult vent manufacturer’s catalog for other available lengths.
*Consult vent manufacturer’s catalog for other available lengths.
“Straight Pipe
(3’ Section)
45” Elbow
Equivalent
Linear Length,
45” Elbow
90° elbow
Equivalent
Linear Length,
90- Elbow
Adapter to
PVC
Adapter to
PVC
29
Page 30
CONCENTRIC TERMINATION INSTALLATION
1. Concentric terminations must be ordered separately. BTH
120 - 250 models must use the 4 inch concentric termination;
Part Number: 9006328005. Contact your local distributor or
call the parts department phone number on the back cover of
this manual to order concentric terminations.
2. Determine the location for the termination.
NOTE: Roof termination is preferred since it is less susceptible
to damage, has reduced chances to intake contaminants and
vent vapors are less visible.
3. When installing a concentric termination vertically through the
roof; ensure that all exterior vertical clearance requirements
for the concentric termination, shown in Figure 29 on page
31 are being maintained. These clearances and those
cited by local and national codes must be maintained.
4. When installing a concentric termination vertically through a
at roof, the termination's vent cap must be a minimum of 10
feet (3 m) away from any parapet, vertical wall or structure as
shown in Figure 27.
CONCENTRIC TERMINATION(S)
MUST BE A MINIMUM OF 10 FEET
(3 m) AWAY FROM ANY PARAPET,
VERTICAL WALL OR
STRUCTURE.
CONCENTRIC TERMINATION
FLAT ROOF CLEARANCE
NOTE: If this required 10 foot (3 m) distance to a parapet,
vertical wall or structure cannot be maintained, standard
terminations must be used. See Vertical Termination
Installation on page 25.
5. When installing a concentric termination through a sidewall;
ensure that all exterior sidewall clearance requirements for
the termination, shown in Figure 52 on page 38, are being
maintained. These clearances and those cited by local and
national codes must be maintained.
6. When installing multiple concentric terminations vertically
through a roof or horizontally through a sidewall ensure the
required clearances between terminations and groupings of
multiple terminations are maintained. See pages 32 and
33 for more information.
7. Cut a 5 inch (13 cm) diameter hole for the 4 inch concentric
termination where the termination will pass through the wall or roof.
NOTE: Beware of concealed wiring and piping when cutting
through the wall or roof.
8. When installing multiple concentric terminations vertically
through the roof in the same location the termination caps
for all concentric terminations must be at the same height
measured from ground. See Multiple Concentric Termination
Arrangements on page 33.
9. Determine if the concentric termination will need to be
shortened to accommodate required clearances or to ensure
all vent caps are at the same height when installing multiple
terminations vertically through the roof in the same location.
See Figure 28 on page 31 for the minimum lengths allowed
for the 4 inch concentric termination.
Use only SDR-26 pipe to extend the 4 inch concentric
termination.
NOTE: When shortening the length of the termination
carefully measure and cut the larger (intake air) pipe rst.
Cut the same amount of pipe off of the smaller (vent) pipe.
NOTE: Lengthening of the Concentric Vent Termination is
not permitted.
10. Proceed to 4 Inch Concentric Termination Installation on
page 31.
Figure 27
30
Page 31
4 INCH CONCENTRIC TERMINATION INSTALLATION
INTAKE AIR CONNECTION
3 INCH PVC
3” x 3” x 4”
Y FITTING
INTAKE AIR PIPE
VENT PIPE
When installing 4 inch intake air and vent pipe - connect the
piping to the concentric termination using eld supplied 4" x
3" reducer couplings and short sections of 3 inch pipe (18
inches or less) pipe. Cement all ttings and pipe in place.
9. Return to Direct Vent Installation on page 24 to complete the
installation of the intake air and vent piping between the
concentric termination and the water heater.
INTAKE AIR PIPE IS 4 INCH SDR-26 PIPE
SUPPLIED LENGTH 24 INCHES (60 cm)
MINIMUM ALLOWABLE LENGTH 12 INCHES (30 cm)
INTAKE AIR PIPE
Y FITTING ASSEMBLY
VENT CAP
VENT PIPE ASSEMBLY
VENT CAP
4 INCH CONCENTRIC TERMINATION KIT
FOUR PIECE KIT - FIELD ASSEMBLY REQUIRED
Figure 28
Assemble and install the 4 inch concentric termination. Refer to
Figure 28, Figure 29 and Figure 30 for these instructions:
1. Cement the Y tting to the larger diameter intake air pipe.
2. Slide the intake air pipe and Y tting assembly from inside the
building through the hole cut for the termination in the roof
or sidewall. Ensure no foreign materials such as insulation
accumulate inside the assembly.
3. Secure the intake air Y tting assembly using eld supplied
metal strapping or equivalent support materials.
4. On installations installed through the roof slide a eld
supplied plumbing boot or roof ashing over the intake air Y
tting assembly and secure it to the roof.
5. Seal around the plumbing boot or roof ashing.
6. Cement the vent cap onto the vent pipe. Alternately a eldsupplied stainless steel screw may be used to secure the 2
components together when eld disassembly is desired for
cleaning. A pilot hole must be drilled for the screw to prevent
damage/cracking of the vent cap and/or vent pipe.
7. Install the vent cap/vent pipe assembly into the intake air Y
tting assembly, Ensure small diameter vent pipe is cemented
and bottomed in the Y tting.
8. When installing 3 inch intake air and vent piping connect
and cement the pipe directly to the concentric termination.
VENT
COMBUSTION
AIR
ROOF FLASHING
(field supplied)
VENT
PIPE
4 INCH CONCENTRIC TERMINATION
VERTICAL INSTALLATION
Figure 29
NOTE: SECURING STRAP MUST BE
FIELD INSTALLED TO PREVENT
MOVEMENT OF TERMINATION KIT
IN SIDEWALL.
VENT
PIPE
INTAKE
AIR PIPE
STRAP
(field supplied)
4 INCH CONCENTRIC TERMINATION
SIDEWALL INSTALLATION
Figure 30
MAINTAIN 12” (30 cm)
18” (45 cm) FOR CANADA
MINIMUM CLEARANCE
ABOVE HIGHEST ANTICIPATED
SNOW LEVEL. MAXIMUM OF
24” (60 cm) ABOVE ROOF.
STRAP
(field supplied)
NOTE: SECURING STRAP
MUST BE FIELD INSTALLED
TO PREVENT MOVEMENT
OF TERMINATION KIT
INTAKE
AIR PIPE
COMBUSTION
AIR
VENT
1 INCH
MAXIMUM
31
Page 32
A
MULTIPLE CONCENTRIC TERMINATION CLEARANCES
When installing multiple concentric terminations vertically through
a roof or horizontally through a sidewall ensure the required
clearances (separation) between terminations are maintained.
Ensure multiple terminations are arranged or grouped as
required.
NOTE: These clearances must be maintained to prevent the
recirculation of vent (exhaust) gases to the intake air. Clearances
are measured between the edges of the concentric termination
caps.
When installing multiple concentric terminations through a roof
or through a sidewall the clearances shown in Figure 31 must
be maintained.
See Multiple Concentric Termination Arrangements on page 33.
Close Proximity & Standard Clearance
1. The clearance between multiple termination caps must be 0
inches (touching) to a maximum of 2 inches (5 cm), dimension
A - Figure 31, when installing concentric terminations in close
proximity. See Figure 36 on page 33.
2. The clearance between multiple termination caps must be
increased to a minimum of 24 inches (61 cm), dimension B Figure 31, when installation in close proximity (above) is not
possible. This is the standard clearance.
CONCENTRIC
TERMINATION CAPS
A
END VIEW
B
Four Concentric Terminations
1. When installing four concentric terminations through a roof or
through a sidewall in close proximity they may be arranged
into stacked rows of two as shown in Figure 33 or lateral rows
of two as shown in Figure 34.
2. Four is the maximum number of concentric terminations that
may be installed in a group where all terminations are in
close proximity as shown in Figure 33.
CONCENTRIC
A
A = 0 - 2 INCHES (0 - 5 cm)
CLOSE PROXIMITY
TERMINATION
CAPS END VIEW
FOUR CONCENTRIC TERMINATIONS
(THROUGH A ROOF OR SIDEWALL)
Figure 33
AB
A
OR
CLOSE PROXIMITYSTANDARD CLEARANCE
A = 0 - 2 INCHES (0 - 5 cm)
TWO CONCENTRIC TERMINATIONS
(THROUGH A ROOF OR SIDEWALL)
Figure 31
Three Concentric Terminations
1. When installing three concentric terminations through a roof
or through a sidewall the third termination may be installed
in close proximity as indicated by dimension A in Figure 32.
2. If close proximity installation of the third termination is not
possible the third termination may be installed as indicated
by dimension B in Figure 32.
CONCENTRIC
TERMINATION
CAPS END VIEW
AB
A
TERMINATION
A = 0 - 2 INCHES (0 - 5 cm)
THREE CONCENTRIC TERMINATIONS
CLOSE PROXIMITY
(THROUGH A ROOF OR SIDEWALL)
B = 24 INCHES (61 cm)
OR GREATER
THIRD
B = 24 INCHES (61 cm)
OR GREATER
CONCENTRIC
TERMINATION
CAPS END VIEW
A = 0 - 2 INCHES (0 - 5 cm)
CLOSE PROXIMITY
B = 24 INCHES (61 cm)
OR GREATER
FOUR CONCENTRIC TERMINATIONS
(THROUGH A ROOF OR SIDEWALL)
Figure 34
Groups Of Terminations
1. When installing multiple groups of concentric terminations
through a roof or through a sidewall in close proximity they
can be installed into stacked groups of four as shown in
Figure 35. Lateral groups of four as shown in Figure 34 may
be a more convenient installation arrangement for multiple
groups depending on available space.
CONCENTRIC
TERMINATION
AB
CAPS END VIEW
A
A = 0 - 2 INCHES (0 - 5 cm)
CLOSE PROXIMITY
EIGHT CONCENTRIC TERMINATIONS
(THROUGH A ROOF OR SIDEWALL)
B = 24 INCHES (61 cm)
OR GREATER BETWEEN
GROUPS OF FOUR
Figure 32
Figure 35
32
Page 33
MULTIPLE CONCENTRIC TERMINATION ARRANGEMENTS
The illustrations on this page show some of the installation
arrangements for multiple concentric terminations that are
allowed.
See Multiple Concentric Termination Clearances on page
32 for detailed information on clearances and additional
arrangement options.
NOTE: When multiple concentric terminations are installed
through a roof in the same location all termination caps must be
at the same height measured from the ground.
Two Concentric Terminations
Two concentric terminations may be installed in close proximity
as shown in Figure 36 or with standard clearances when this
arrangement is not possible. See Figure 31 on page 32 for
detailed information on clearances. See Figure 32 on page 32
when installing three concentric terminations.
SIDEWALL
ROOF
SIDEWALL
ROOF
Figure 37
Eight Concentric Terminations
Eight concentric terminations may be installed in two stacked
groups of four, in close proximity, as shown in Figure 38. See
Figure 35 on page 32 for detailed information on clearances.
Lateral groups of four as shown in Figure 34 on page 32
may be a more convenient installation arrangement for multiple
groups depending on available space.
SIDEWALL
Figure 36
Four Concentric Terminations
Four concentric terminations may be installed in close proximity
as shown in Figure 37. See Figure 33 and Figure 34 on page
32 for detailed information on clearances and additional
arrangement options.
ROOF
Figure 38
33
Page 34
To Heater Intake
Snow Line
LOW PROFILE VENT INSTALLATION
This water heater is certied for sidewall direct venting with IPEX
System 636 Low Prole Vent Kit. Follow instructions below for
proper installations.
All termination kits must be located and installed in accordance
with locl building code and CSA B149.1 Natural Gas and Propane
Installation Code.
1. Once the proper location has been determined, cut 2 holes in
the wall large enough to accomodate the pipe. See the Chart
at bottom of this page for pipe diameters and distance between
hole centers.
2. Slide both the intake and exhaust pipes through the holes.
Solvent cement both pipes to the base of the vent termination
kit, follow the solvent cementing procedures outlined in the
IPEX System 636 Installation Guide, which is available on the
web www.ipexinc.com.
3. To fasten the Base to the wall, use the supplied screws and
anchors. A 3/16” (5mm) hole, 1-3/16” (30mm) deep, will need
to be drilled for the anchors. Locate the anchor hole using the
base as a template.
4. Screw the Cap to the Base using the supplied screws.
5. Once the vent termination and pipes are secured, the wall
penetrations will need to be sealed from the interior using a
PVC-compatible sealant material.
6. All vent pipes and air inlets must terminate at the same height to
avoid possibility of severe personal injury, death, or substantial
property damage.
7. Operate heater through 1 heat cycle to ensure combustion-air and
vent pipes are properly connected to concentric vent termination.
From Heater Vent
Pipe Connection
Possible Orientations
Vent (Exhaust)
Air Connection
12”
Min to
OverHang
Vent/Air
Termination
12”
Min
Grade or
Figure 40
12” Min between Edge of Air Inlet
and Adjacent Vent (Exhaust) Outlet
Air Inlet
Vent (Exhaust)
Piping
Air Inlet
Piping
Vent Base
Vent Cap
Vent/Air
Termination
Figure 41
Figure 39
Low Prole Termination Kits - Dimensions and Contents Chart
Low Prole Termination Kits - Dimensions
Kit NumberIPEX Part NumberDescription
90089330051969853″ Flush Mount Vent Kit3.5″5.63″
90089340051969864″ Flush Mount Vent Kit4.5″5.63″
Pipe Outside
Diameter
Hole Spacing
(ctr to ctr)
Each Kit Contains
QtyItem Description
1Base (two holes)
1Cap (one hole)
8Stainless Steel Screws
4
34
Plastic Anchors
Page 35
VENTING ARRANGEMENTS
Power Vent Vertical
Figure 42
Power Vent Horizontal
Figure 43
Direct Vent Vertical
Figure 44
Direct Vent Horizontal
Figure 45
Direct Vent Vertical Vent
Horizontal Intake
Figure 46
35
Direct Vent Horizontal Vent
Vertical Intake
Figure 47
Page 36
VENTING ARRANGEMENTS
Direct Vent Vertical Concentric
Figure 48
Direct Vent Horizontal Concentric
Figure 49
Direct Vent Horizontal Low Prole
Figure 50
36
Page 37
TERMINATION CLEARANCES SIDEWALL POWER VENT
POWER VENT
EXTERIOR CLEARANCES FOR SIDEWALL VENT TERMINATION
D
E
v
(using room air for combustion)
V
A
G
H
L
B
v
C
FIX ED
V
CLOSED
OPERABLE
V
F
B
OPERABLE
V
B
B
B
V
FIX ED
CLOSED
X
V
J
A
M
X
V
K
B
VENT TERMINALAIR SUPPLY INLETAREA WHERE TERMINAL IS NOT PERMITTED
VX
Figure 51
Vent terminal clearances for “Power Vent” installations. Power Vent congurations use room air for combustion.
2
Clearance to each side
of center line extended
H
above meter/regulator
assembly
Clearance to service
regulator vent outlet
I
CANADIAN INSTALLATIONS 1US INSTALLATIONS
3 feet (91 cm) within a height 15 feet
(4.5 m) above the meter/
regulator assembly
3 feet (91 cm)3 feet (91 cm)*
3 feet (91 cm) within a
height 15 feet (4.5 m)
above the meter/regulator
assembly*
Clearance above grade,
veranda, porch, deck or
A
balcony
Clearance to window
or door that may be
B
opened
CANADIAN INSTALLATIONS 1US INSTALLATIONS
12 inches (30 cm)12 inches (30 cm)
6 inches (15 cm) for appliances up to
10,000 Btu/hr (3 kW), 12 inches (30
cm) for appliances between 10,000
Btu/hr (3 kW) and 100,000 Btu/hr (30
kW), 36 inches (91 cm) for appliances
above 100,000 Btu/hr (30 kW)
4 feet (1.2 m) below
or to side of opening;
1 foot (30 cm) above
opening
2
6 inches (15 cm) for appliances up
to 10,000 Btu/hr (3 kW), 12 inches
(30 cm) for appliances between
10,000 Btu/hr (3 kW) and 100,000
Btu/hr (30kW), 36 inches (91cm)
for appliances above 100,000 Btu/
hr (30 kW)
6 feet (1.83 m)
7 feet (2.13 m)†
12 inches (30 cm) ‡12 inches (30 cm) ‡
4 feet (1.2 m) below or to
side of opening; 1 foot
(30 cm) above opening.
3 feet (91 cm) above if
within
10 feet (3 m) horizontally
7 feet (2.13 m)
Clearance to
permanently closed
C
window
Vertical clearance to
ventilated soft located
above the terminal
within a horizontal
D
distance of 2 feet (61
cm) from the center line
of the terminal
Clearance to
E
unventilated soft
Clearance to outside
F
corner
Clearance to inside
G
corner
12 inches (30 cm)*12 inches (30 cm)*
12 inches (30 cm)*12 inches (30 cm)*
12 inches (30 cm)*12 inches (30 cm)*
2 feet (60 cm)*2 feet (60 cm)*
18 inches (45 cm)*18 inches (45 cm)*
Clearance to a non
mechanical air supply
inlet into building or
J
combustion air inlet to
any other appliance
Clearance to a
mechanical air supply
K
inlet
Clearance above paved
sidewalk or paved
L
driveway located on
public property
Clearance under
veranda, porch, deck, or
M
balcony
1 In accordance with the current CSA B149.1, Natural Gas and Propane Installation Code.
2 In accordance with the current ANSI Z223.1/NFPA 54, National Fuel Gas Code.
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings.
Where it may cause hazardous frost or ice accumulations on adjacent property surfaces.
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the oor.
* Clearance in accordance with local installation codes and the requirements of the gas supplier and the manufacturer’s installation instructions.
37
Page 38
TERMINATION CLEARANCES SIDEWALL DIRECT VENT
(using outdoor air for combustion)
G
V
A
C
FIX ED
V
CLOSED
OPERABLE
V
F
B
V
B
B
B
OPERABLE
V
A
B
FIX ED
CLOSED
J
H
V
M
X
X
V
K
D
E
v
L
B
v
VENT TERMINALAIR SUPPLY INLETAREA WHERE TERMINAL IS NOT PERMITTED
VX
EXTERIOR CLEARANCES FOR SIDEWALL VENT TERMINATION
Figure 52
Vent terminal clearances for “Direct Vent” installations. Direct Vent congurations use outdoor air for combustion.
DIRECT VENT
Clearance above grade,
veranda, porch, deck or
A
balcony
CANADIAN INSTALLATIONS 1US INSTALLATIONS
12 inches (30 cm)12 inches (30 cm)
2
Clearance to each side
of center line extended
H
above meter/regulator
assembly
CANADIAN INSTALLATIONS
3 feet (91 cm) within a height 15
feet (4.5 m) above the meter/
regulator assembly
1
US INSTALLATIONS
3 feet (91 cm) within a height
15 feet (4.5 m) above the
meter/regulator assembly*
2
6 inches (15 cm)
for appliances up to
10,000 Btu/hr (3 kW),
9 inches (23 cm) for
appliances between
10,000 Btu/hr (3 kW)
and 50,000 Btu/hr (15
kW), 12 inches (30 cm)
for appliances above
50,000 Btu/hr (15 kW)
Clearance to service
I
regulator vent outlet
Clearance to a non
mechanical air supply
inlet into building or
J
combustion air inlet to
any other appliance
Clearance to a
mechanical air supply
K
inlet
Clearance above
paved sidewalk or
L
paved driveway located
on public property
Clearance under
veranda, porch, deck,
M
or balcony
3 feet (91 cm)3 feet (91 cm)*
6 inches (15 cm) for appliances up
to 10,000 Btu/hr (3 kW), 12 inches
(30 cm) for appliances between
10,000 Btu/hr (3 kW) and 100,000
Btu/hr (30 kW), 36 inches (91 cm)
for appliances above 100,000 Btu/
hr (30 kW)
6 feet (1.83 m)
7 feet (2.13 m)†7 feet (2.13 m)†*
12 inches (30 cm) ‡12 inches (30 cm) ‡*
6 inches (15 cm) for
appliances up to 10,000
Btu/hr (3 kW), 9 inches (23
cm) for appliances between
10,000 Btu/hr (3 kW) and
50,000 Btu/hr (15 kW), 12
inches (30 cm) for appliances
above 50,000 Btu/hr (15 kW)
3 feet (91 cm) above if within
10 feet (3 m) horizontally
Clearance to window or
B
door that may be opened
Clearance to
permanently closed
C
window
Vertical clearance to
ventilated soft located
above the terminal within
D
a horizontal distance of
2 feet (61 cm) from the
center line of the terminal
Clearance to unventilated
E
soft
Clearance to outside
F
corner
Clearance to inside
G
corner
6 inches (15 cm) for appliances
up to 10,000 Btu/hr (3 kW), 12
inches (30 cm) for appliances
between 10,000 Btu/hr (3 kW)
and 100,000 Btu/hr (30 kW), 36
inches (91 cm) for appliances
above 100,000 Btu/hr (30 kW)
6 inches (15 cm)*6 inches (15 cm)*
12 inches (30 cm)*12 inches (30 cm)*
12 inches (30 cm)*12 inches (30 cm)*
2 feet (60 cm)*2 feet (60 cm)*
18 inches (45 cm)*18 inches (45 cm)*
1 In accordance with the current CSA B149.1, Natural Gas and Propane Installation Code.
2 In accordance with the current ANSI Z223.1/NFPA 54, National Fuel Gas Code.
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings.
Where it may cause hazardous frost or ice accumulations on adjacent property surfaces.
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the oor.
* Clearance in accordance with local installation codes and the requirements of the gas supplier and the manufacturer’s installation instructions.
38
Page 39
WATER HEATER INSTALLATION
CONDENSATE DRAIN INSTALLATION
Installation must conform with these instructions and local
building codes.
Field supplied materials required for installation include:
• Approved PVC cement and PVC primer.
• 1/2 inch PVC pipe - minimum length to equal the distance
between the water heater and a suitable building drain.
• 1/2 inch PVC ttings (elbows, couplings, and adapters)
necessary to install a condensate drain line between the
Exhaust/Condensate Elbow Assembly and a suitable
building drain.
• Floor mounted standoffs to brace the drain line.
INSTALLATION NOTES
1. The condensate drains from the water heater’s covered by
this instruction have PH levels between 4.3 and 5.0. Install
a commercially available neutralizing kit if required by local
codes. Lower PH levels are acidic. Do not connect a metal
condensate drain line, such as copper pipe, to the water
heater for this reason.
2. The eld installed condensate drain line must not be less
than 1/2 inch PVC in size.
3. DO NOT remove, modify or alter the factory condensate trap.
INSTALLATION INSTRUCTIONS
1. Ensure the water heater’s on/off switch is in the “off” position.
2. Install a 1/2 inch PVC condensate drain line between
condensate drain connection on the Exhaust/Condensate Elbow
and a suitable building drain, see Figure 53.
3. Terminate the condensate drain piping with an elbow above
the drain. Ensure that any discharge will exit the condensate
drain line no more than 6 inches (15.2 cm) above a suitable
building drain, or external to the building, see Figure 53.
NOTE: In cold climates it is recommended the condensate
drain be terminated at a suitable drain inside the building.
4. Ensure the condensate drain line is not elevated above the
condensate drain connection on the Exhaust/Condensate
Elbow, see Figure 53.
5. Brace the condensate drain line with oor mounted standoffs
every three feet.
6. Ensure the condensate drains freely during start up, see
Start Up on page 53.
EXHAUST/CONDENSATE
(VENT) ELBOW
PRESSURE PORT
1/2” NPT
CONDENSATE
DRAIN
CONNECTION
CONDENSATE
CLEANOUT
Figure 53
CONDENSATE DRAIN
LINE - FIELD
INSTALLED
BUILDING
DRAIN
DRAIN LINE TO
TERMINATE NO
MORE THAN 6
INCHES (15.2 cm)
ABOVE DRAIN
39
Page 40
SUPPLY GAS LINE INSTALLATION
Contact your local gas utility company to ensure that adequate
gas service is available and to review applicable installation
codes for your area.
Be sure that the gas meter has sufcient capacity to supply the
rated gas input of the water heater as well as the requirements
of all other gas red equipment supplied by the meter. If the
gas meter is undersized, the gas company will have to install a
properly sized gas meter.
Fire and Explosion Hazard
Do not use water heater with any gas
other than the gas shown on the rating
label.
Excessive gas pressure to gas valve can
cause serious injury or death.
Turn off gas lines during installation.
Contact a qualified installer or service
agency for installation and service.
Make sure gas supplied is same type listed on the water heater’s
rating label.
The water heaters covered in this manual are not intended for
operation at higher than 14.0" W. C. (2.62 kPa) for natural gas and
14.0" W. C. (3.49 kPa) for propane gas supply pressure, see Table
3 on page 11. The water heaters covered in this manual require
supply gas regulators to maintain required supply gas pressure.
Exposure to higher gas supply pressure may cause damage to the
gas controls which could result in re or explosion. If overpressure
has occurred such as through improper testing of gas lines or
malfunction of the supply system the water heater’s gas valve
must be checked for safe operation by a Qualied Service Agency.
Ensure supply regulator vent lines and the safety vent valves are
protected against blockage. These are components of the gas
supply system, not the water heater. Vent blockage may occur
during ice storms.
It is important to guard against gas valve fouling from
contaminants in the gas ways. Such fouling may cause improper
operation, re or explosion. If copper supply lines are used they
must be internally tinned and certied for gas service.
REGULATED GAS
SUPPLY LINE
MAIN GAS
SHUTOFF VALV E
TEE FITTING
SEDIMENT TRAP
PIPE CAP
Figure 54
Ensure all gas pipe is clean on the inside before installation. To
trap any dirt or foreign material in the gas supply line a sediment
trap must be installed as shown in Figure 54. The sediment trap
must be readily accessible and not subject to freezing conditions.
Install in accordance with the recommendations of the local gas
utility company.
GAS LINE SIZING
Depending on the developed equivalent length and/or the number
of appliances connected to a common main, the size of supply gas
lines may have to be increased.
Size the supply/main gas line(s) in accordance with Table 11
or Table 12. The values given in Table 11 and Table 12 are for
straight lengths of iron pipe at 0.5" W. C. (125 Pa) pressure drop,
which is considered normal for low pressure systems. Note that
ttings such as elbows and tees will add to the pipe pressure drop.
Schedule 40 Steel or Wrought Iron Pipe is the preferred material
for the gas line of this water heater. It is imperative to follow the
sizing recommendations in the latest version of the National Fuel
Gas Code if Corrugated Stainless Steel Tubing (CSST) is used
as the gas line for this water heater.
SUPPLY GAS LINE SIZING U. S. UNITS
TABLE 11
LENGTH
IN
FEET
NORMAL IRON PIPE SIZES (INCHES)
INPUT IN THOUSANDS BTU/HR
1/2”3/4”1”1 1/4”1 1/2”2”
10175360680140021003960
2012025048595014602750
309720037577011802200
40821703206609901900
50731512855809001680
60661382605308101520
70611252404907501400
80571182204606901300
90531102054306501220
100501031954006201150
12544931753605501020
1504084160325500950
1753777145300460850
2003572135280430800
SUPPLY GAS LINE SIZING METRIC UNITS
TABLE 12
LENGTH
IN
METERS
NORMAL IRON PIPE SIZES (INCHES)
INPUT IN kW
1/2”3/4”1”1 1/4”1 1/2”2”
3.0511051994106151160
6.13573142278428805
9.12859110225346644
12.2245094193290556
15.2214483170264492
18.3194076155237445
21.3183770143220410
24.4173564135202381
27.4163260126190357
30.5153057117182337
38.1132751105161299
45.712254795146278
53.311234288135249
61.010214082126234
40
Page 41
GAS LINE CONNECTION
1. The water heaters covered by this manual are shipped from
the factory with 3/4 inch supply gas connections. The supply
gas line must not be smaller than 3/4 inch. Connect the supply
gas line to the water heater's 24 Volt Gas Valve in accordance
with all applicable local and national code requirements.
2. Depending on the developed equivalent length and/or the
number of appliances connected to a common main, the
size of the supply gas line may have to be increased, see
Gas Line Sizing on page 40. If the supply gas line must
be re-sized larger to accommodate increased supply gas line
lengths or multiple appliances use reducer couplings and
short pipe nipples to increase the supply gas line.
NOTE: Make the transition to the larger supply gas line as
close to the supply gas connection as possible.
3. Apply thread sealing compounds (pipe dope/Teon tape)
sparingly and only to the male threads of the pipe joints. Do
not apply sealing compound to the rst two threads. Use pipe
dope or Teon tape marked as being resistant to the action of
liquid petroleum (LP/propane) gases.
SUPPLY GAS CONNECTION
FACTORY INSTALLED
LOW GAS PRESSURE
SWITCH
COMBUSTION
BLOWER
TEE FITTING
SUPPLY GAS LINE CONNECTION
Figure 55
4. Use only a smooth jaw adjustable wrench as a back up
on the body of the 24 Volt Gas Valve when tightening the
rst pipe nipple into the body of the valve. DO NOT use a
standard pipe wrench (Stillson wrench) with metal tooth jaws
as this may permanently damage the valve.
5. Use a standard pipe wrench (Stillson wrench) as a back up
on the rst pipe nipple installed above when connecting other
ttings and pipe in the supply gas line to prevent the 24 Volt
Gas Valve on the water heater from twisting during installation.
6. To prevent damage, care must be taken not to apply too
much torque when connecting the supply gas line to the
water heater.
7. Install a sediment trap as shown in Figure 54 on page 40.
8. Install a Main Gas Shutoff valve in the supply gas line as
shown in Figure 54 on page 40.
NOTE: Should overheating occur or the gas supply fail to shut
off, turn off the Main Gas Shutoff valve to the water heater.
GAS LINE LEAK TESTING
Fire and Explosion Hazard
Use joint compound or Teflon tape
compatible with propane gas.
Leak test gas connections before
placing water heater in operation.
Disconnect gas piping at main
gas shutoff valve before leak
testing heater.
Install sediment trap in
accordance with NFPA 54 or
CAN/CSA B149.1.
Any time work is done on the gas supply system perform a leak
test to avoid the possibility of re or explosion.
1. For test pressures exceeding 1/2 psi (3.45 kPa) disconnect
the water heater and its Main Gas Shutoff Valve from the
gas supply piping system during testing, see Figure 54
on page 40. The gas supply line must be capped when
disconnected from the water heater.
2. For test pressures of 1/2 psi (3.45 kpa) or less, the water
heater need not be disconnected, but must be isolated from
the supply gas line by closing the Main Gas Shutoff Valve
during testing.
3. Paint all supply gas line joints and connections upstream of
the water heater with a rich soap and water solution to test
for leaks. Bubbles indicate a gas leak. Do not use matches,
candles, ame or other sources of ignition for this purpose.
4. Repair any leaks before placing the water heater in operation.
PURGING
Gas line purging is required with new piping or systems.
Purging should be performed per the current edition of NFPA 54
the National Fuel Gas Code or CAN/CSA B149.1 Natural Gas
and Propane Installation Code.
ELECTRICAL WIRING
All electrical work must be installed in accordance with the
National Electrical Code, ANSI/NFPA 70 or the Canadian
Electrical Code, CSA C22.1 and local requirements.
When installed, the water heater must be electrically grounded
in accordance with local codes or, in the absence of local codes,
with the National Electrical Code, ANSI/NFPA 70 or the Canadian
Electrical Code, CSA C22.1.
If any of the original wire as supplied with the water heater must
be replaced, it must be replaced with 105°C rated wiring or its
equivalent, except in the burner housing. In this case 200°C
rated wire must be used.
41
Page 42
POWER SUPPLY CONNECTIONS
Read the requirements for the Power Supply on page 13
before connecting power.
The 120 VAC hot wire from the power supply must connect to
the black jumper wire or the "L1" terminal block location in the
junction box and the 120 VAC neutral wire must connect to the
white jumper wire or the "Neutral" terminal block location in the
junction box for correct polarity. See Figure 56.
Power supply connections must be made as follows:
1. Ensure the power supply is turned off at the breaker or
disconnect switch.
2. Remove the junction box cover. See Figure 3 on page 8 for
junction box location.
3. Connect the 120VAC hot wire from the power supply to the
black jumper wire or the terminal block location marked
"L1" inside of the junction box located on top of the water
heater. If the black jumper wire is used make the connection
inside of the junction box with a properly sized wire nut and
wrap electrical tape around the wire nut and wire end. See
junction box Figure 56 and wiring diagram Figure 67 on
page 67.
NOTE: If electrical connection is made directly to terminal
block remove black jumper wire before making connection.
4. Connect the 120VAC neutral wire from the power supply to
the white jumper wire or the terminal block location marked
"Neutral" inside of the junction box located on top of the
water heater. If the white jumper wire is used, make the
connection inside of the junction box with a properly sized
wire nut and wrap electrical tape around the wire nut and
wire end. See junction box Figure 56 and wiring diagram
Figure 67 on page 67.
NOTE: If electrical connection is made directly to terminal
block remove white jumper wire before making connection.
5. Connect the ground wire from the power supply to the
grounding lug inside the junction box. See junction box
Figure 56 and Wiring Diagram Figure 67 on page 67.
6. Replace junction box cover when connections are complete.
NOTE: Do not apply power to the water heater before installation
is complete and the water heater is lled with water.
Heater Wiring
(Factory Installed)
MOV
Ground
Ground Terminal
Jumper Wire
L1
Neutral
Figure 56
ENABLE / DISABLE CIRCUIT (For Building
Management Systems)
The water heaters covered in this manual are equipped with
an enable/disable circuit for use with eld supplied external
supervisory controls such as time clocks or Building Management
Systems. The enable/disable circuit may be used to disable
heating operation during periods when the building is unoccupied
or there is no demand for hotwater.
To use the enable/disable circuit it must rst be activated by
selecting the “Use External Enable” from the UIM. Field supplied
wiring is then installed between the water heater’s CCB and a
set of “dry contacts” (no voltage or load) on the eld supplied
external control.
NOTE: The water heater’s enable/disable circuit is a switching
circuit only: Do not apply external voltage or connect any load
(IE: relay coil) to this circuit. This will damage the CCB circuit
board and is not covered under the limited warranty.
CONNECTING AN EXTERNAL SUPERVISORY CONTROL
The enable/disable circuit is accessed from the CCB’s J17 plug
inside the CCB enclosure; see Figure 3 on page 8 to locate the
CCB enclosure. Install eld wiring to the enable/disable circuit:
1. Turn off power at the water heater’s enable/disable switch
and the breaker that supplies power to the water heater.
2. Locate the CCB enclosure.
3. Carefully remove the Temperature Probe connectors and
CCB enclosure cover.
4. Locate pins 1 and 2 on the CCB J17 plug. See Figure 66 on
page 66.
5. Connect the two eld supplied control wires to pins 1 and 2
on the CCB J17 plug.
6. Thread the control wires out of the CCB enclosure with
the other wiring and carefully replace the CCB enclosure
cover. Ensure all wiring is routed through the intended area
provided for strain relief. Ensure no wiring is being pinched.
7. Reinstall the CCB enclosure cover.
8. Route the control wires inside the junction box on the top
of the water heater; see Figure 3 on page 8 to locate the
junction box. Use an available knock-out to route the wires
inside the junction box.
9. Install eld supplied control wiring and conduit as required
by national and local codes between the water heater’s
junction box and the external supervisory control. Connect
the wiring from the external control to the control wires inside
the junction box using wire nuts and electrical tape.
10. Connect the control wiring to a set of dry contacts on
the external control. Follow the control manufacturer’s
instructions for making connections.
11. Restore power to the water heater.
12. From the water heaters UIM “Heater Information Screen”
select “Use External Enable” and change to “Yes”. See
Figure 3 on page 8 to locate the UIM.
NOTE: Whenever the external control opens the set of dry
contacts used, water heating operation will be disabled.
Whenever the external control closes the set of dry contacts
used, water heating operation will be enabled. A diagonal line and
circle appears over the thermometer icon on the UIM when water
heating operation is disabled. See the Status Icons descriptions
in Table 14 on page 46.
NOTE: Ensure the water heater is protected from freezing
temperatures when water heating operation is disabled. Damage
to the water heater caused by freezing temperatures is not
covered under the limited warranty.
42
Page 43
WATER LINE CONNECTIONS
The water piping installation must conform to these instructions
and to all local and national code authority having jurisdiction.
Good practice requires that all heavy piping be supported.
Read and observe all requirements in the following sections
before installation of the water piping begins:
1. Mixing Valves on page 14.
2. Dishwashing Machines on page 14.
3. Temperature-Pressure Relief Valve on page 15.
4. Closed Systems and Thermal Expansion on page 14.
5. For multiple water heater installations see Water Piping
Diagrams beginning on page 69.
WATER PIPING DIAGRAMS
This manual provides detailed water piping diagrams for typical
methods of application for the water heaters, see Water Piping
Diagrams beginning 69.
The water heater may be installed by itself, or with a separate
storage tank. When used with a separate storage tank, the
circulation may be either by gravity or by means of a circulating
pump. When a circulating pump is used, it is important to note
that the ow rate should be slow so that there will be a minimum
of turbulence inside the water heater storage tank.
Adjust ow by throttling a full port ball valve installed in the
circulating line on the outlet side of the pump. Never throttle ow
on the suction side of a pump. See the Water Piping Diagrams
beginning on page 69.
NOTE: In addition to the factory installed Temperature-Pressure
Relief Valve (T&P valve) on the water heater, each remote
storage tank that may be installed and piped to a water heating
appliance must also have its own properly sized, rated and
approved Temperature-Pressure Relief Valve installed.
Call the toll free technical support phone number listed on the
back cover of this manual for further assistance in sizing a T&P
valve for remote storage tanks.
THERMOMETERS (NOT SUPPLIED)
Thermometers are installed in the water piping system as a
means of detecting the temperature of the hot water supply
at critical points in the system. Field supplied thermometers
should be obtained and installed. See Water Piping Diagrams
on page 69.
WATER (POTABLE) HEATING AND SPACE HEATING
1. All water piping components connected to the water heater
that are for space heating applications shall be suitable for
use with potable water.
2. Toxic chemicals, such as those used for boiler treatment,
must NEVER be introduced into this system.
3. The water heaters covered in this manual may never be
connected to any existing heating system or component(s)
previously used with non-potable water heating appliance.
4. When the system requires water for space heating that
exceed safe temperatures at domestic water xtures a mixing
valve must be installed, see Mixing Valves on page 14.
5. These water heaters cannot be used in space heating
applications only.
T&P VALVE DISCHARGE PIPE
Explosion Hazard
Temperature-Pressure Relief Valve
must comply with ANSI Z21.22CSA 4.4 and ASME code.
Properly sized temperaturepressure relief valve must be
installed in opening provided.
Can result in overheating and
excessive tank pressure.
Can cause serious injury or death.
This water heater is provided with a properly rated/sized and
certied combination temperature - pressure (T&P) relief
valve by the manufacturer. See Temperature-Pressure Relief
Valve on page 15 for information on replacement and other
requirements.
CAUTION
Water Damage Hazard
Temperature-Pressure Relief Valve discharge
•
pipe must terminate at adequate drain.
Install a discharge pipe between the T&P valve discharge opening
and a suitable oor drain. Do not connect discharge piping
directly to the drain unless a 6” (15.2 cm) air gap is provided.
To prevent bodily injury, hazard to life, or property damage, the
relief valve must be allowed to discharge water in adequate
quantities should circumstances demand. If the discharge pipe is
not connected to a drain or other suitable means, the water ow
may cause property damage.
T&P Valve Discharge Pipe Requirements:
• Shall not be smaller in size than the outlet pipe size of the
valve, or have any reducing couplings or other restrictions.
• Shall not be plugged or blocked.
• Shall not be exposed to freezing temperatures.
• Shall be of material listed for hot water distribution.
• Shall be installed so as to allow complete drainage of both the
Temperature-Pressure Relief Valve and the discharge pipe.
• Must terminate a maximum of six inches above a oor
drain or external to the building. In cold climates, it is
recommended that the discharge pipe be terminated at an
adequate drain inside the building.
• Shall not have any valve or other obstruction between the
relief valve and the drain.
43
Page 44
TEMPERATURE REGULATION
HIGH TEMPERATURE LIMIT CONTROL (ECO)
This water heater is equipped with an ECO (energy cut out) non
adjustable high temperature limit switch. The ECO is a normally
closed switch that opens (activates) on a rise in temperature.
The ECO is located inside the Upper Temperature Probe (two
red wires), see pages 8 and 9 for location. The ECO switch
contacts will open when the water temperature reaches
approximately 202°F (94°C) and close at approximately
140°F (49°C).
If the ECO activates (contacts open) due to abnormally high
water temperatures in the storage tank the control system will
immediately de-energize the 24 Volt Gas Valve and end the
current heating cycle. The control system will "lock out" disabling
further heating operation. The control system will display the
"Energy Cut Out (ECO)" Fault message on the LCD screen.
It is important that a Qualied Service Agent be contacted to
determine the reason for the ECO activation before resetting the
ECO. Once the reason has been determined and corrected the
ECO can be reset as follows:
Should the ECO activate, the water temperature must drop below
140°F (49°C) before the control system can be reset. Once the
water temperature has cooled below this point the power supply
to the water heater must be turned off and on again to reset the
control system.
THERMOSTAT CONTROL
Water temperature over 125°F (52°C)
can cause severe burns instantly
resulting in severe injury or death.
Children, the elderly and the
physically or mentally disabled are at
highest risk for scald injury.
Feel water before bathing or
showering.
Temperature limiting devices such as
mixing valves must be installed
when required by codes and to
ensure safe temperatures at fixtures.
Hot water temperatures required for automatic dishwasher and
laundry use can cause scald burns resulting in serious personal
injury and/or death. Table 13 shows the approximate time-toburn relationship for normal adult skin.
The temperature at which injury occurs varies with the person’s
age and duration of exposure. The slower response time of
children, the elderly or disabled persons increases the hazards
to them. If anyone using hot water provided by the water heater
being installed ts into one of these groups or if there is a local
code or state law requiring a certain water temperature at the
point of use, then special precautions must be taken.
In addition to using the lowest possible temperature setting that
satises the demand of the application a mixing valve can be
installed at the water heater (see Figure 7 on page 14) or at
the hot water taps to further reduce system water temperature.
Never allow small children to use a hot water tap or draw their own
bath water. Never leave a child or disabled person unattended in
a bathtub or shower.
The water heater should be located in an area where the general
public does not have access to set temperatures.
Setting the Operating Set Point at 120°F (49°C) will reduce
the risk of scalds. Some States require settings at specic
lower temperatures.
(U.S. Government Memorandum, C.P.S.C., Peter L. Armstrong, Sept. 15, 1978)
Time for 1st Degree Burn
(Less Severe Burns)
Time for Permanent Burns
2nd & 3rd Degree
(Most Severe Burns)
The water heaters covered in this manual are equipped with an
electronic control system to regulate water temperature inside
the storage tank. The control system senses temperature from
two factory installed temperature probes, one installed in the top
of the storage tank and one installed near the bottom, See Top
Views on page 8 and Figure 4 on page 9 for location.
The “Operating Set Point”
is adjusted to
regulate water temperature
inside the storage tank. This is an adjustable user setting in
the control system’s “Temperatures Menu.” This and all control
system menus are accessed through the UIM
module)
located on the front of the water heater, see Figure 57.
(user interface
The Operating Set Point is adjustable from 90°F (42°C) to 180°F
(82°C). The factory setting is 120°F (49°C). See Operating Set
Point And Differential Adjustment on page 48 for instructions
on how to adjust the Operating Set Point and other user settings.
Set the Operating Set Point at the lowest setting which produces
an acceptable hot water supply. This will always provide the most
energy efcient operation.
MODULATION
The water heaters covered by this manual are capable of
modulating their ring rate. The CCB monitors the water
temperature in the tank and regulates the ring rate to achieve
the target temperature setpoint. The ring rate is dictated by
the hot water draw, proximity to the tank temperature setpoint,
and various other temperature limitations. Periodically, when the
heater is in modulation mode, the CCB will increase the blower
speed for a short period of time to clear out any condensation
that has accumulated in the heat exchanger then decreases
the blower speed back to the modulating ring rate required to
maintain the desired tank temperature setpoint. This ramping up
and down of the blower speed is considered normal operation of
the water heater.
HIGH TEMPERATURE APPLICATIONS
Higher operating temperatures cause more wear on all water
heaters and will decrease the life span of the water heater.
Consider installing a small booster water heater for high
temperature applications, such as commercial dishwashers, to
raise the outlet temperature from the larger primary water heater
to the desired point of use temperature.
Contact your local distributor or call the technical support phone
number listed on the back cover of this manual for further
technical assistance.
MANUFACTURER / MODEL INFORMATION
Tank Te mperature 103°F
Operating Set Point 120°F
Status: Heating
OFF
O
GAS
N
MENUHELP
UP
DN
Figure 57
44
Page 45
CONTROL SYSTEM OPERATION
OVERVIEW
The water heaters covered in this manual are equipped with an
electronic control system that regulates water temperature inside
the storage tank. Heating cycles and ignition are managed by the
control system. The ECO (energy cut out), ame sensor, pressure
switches and temperature probes are monitored by the control
system. The Combustion Blower, Spark Ignition Control, 24 Volt
Gas Valve and anode rods are all powered by the control system.
The main components of the control system are a UIM (user
interface module) and a CCB (central control board). The UIM
is located on the top front side of the water heater. The CCB is
mounted on top of the water heater inside a protective enclosure.
See Features And Components on page 7 for location of
these and all water heater components.
CONFIGURATION KEY
POWER
SUPPLY
BOARD
CCB
BOARD
TRANSFORMER
Figure 58
CONTROL SYSTEM NAVIGATION
All operational information and user settings are displayed and
accessed from the UIM. The UIM houses the control system's
LCD (liquid crystal display) and ve snap acting (momentary)
user input buttons; an up, down and three (3) multi functional
operational buttons below the LCD, see Figure 59.
User Input Buttons
• The up and down buttons are used to navigate menus and
adjust user settings.
• The operational buttons are used to enter/exit menus,
select menu items, activate adjustment modes and conrm
or cancel new user settings. The operational buttons are
multifunctional, their current function is dened by the text
that appears directly above each button on the LCD screen.
THE DESKTOP SCREEN
During normal operation the control system will display the
"Desktop" screen on the LCD which is the default screen. The
control system will return to the Desktop screen when there are
no active Fault or Alert conditions or when there has been no
user input for several minutes.
• Manufacturer and water heater model information is
displayed in Title Bar at the top of the Desktop screen.
Menu titles are displayed in the Title Bar when navigating
the control system menus.
• The rst temperature shown on the Desktop screen, Tank
Temperature, is the temperature of the water inside the
water heater's storage tank.
• The second temperature shown on the Desktop screen
is the Operating Set Point. The Operating Set Point is the
temperature at which the control system will maintain the
water inside the storage tank.
• Beneath the Operating Set Point is the "Status" line. The
Status line shows the current operational state of the
control system in real time, see Table 15 on page 47 for a
description of the various operational states.
• The Desktop screen also displays animated "Status Icons"
to convey operational information, see Table 14 on page
46 for descriptions of the Status Icons.
UIM (user interface module)
Desktop Screen Shown
LCD Screen
Information
Display
Status Icons
Operational buttons are multi functional. Their current function is defined by
the text that appears directly above each button on the LCD screen.
MANUFACTURER / MODEL INFORMATION
Tank Temperature 103°F
Operating Set Point 120°F
Status: Heating
OFF
O
GAS
N
MENUHELP
Figure 59
45
UP
DN
Title Bar
Up & Down buttons:
navigate menus,
adjust user settings
The Status Icons are displayed on the Desktop screen and convey operational and diagnostic information. The icons are described
in the table below. See Figure 59 on page 45 and the Sequence Of Operation on page 57.
TABLE 14
IconDescription
Water temperature in the tank has fallen. Shaded area of the animated thermometer icon will rise and fall in response to
water temperature in the storage tank as sensed from the Upper and Lower Temperature Probes. See beginning on page
8 and Figure 4 on page 9 for location of Temperature Probes.
Water temperature in the tank has reached the Operating Set Point. The control system enters the Standby mode.
The control is unable to initiate a heating cycle. This will happen whenever a Fault condition is detected by the control system
or when the Enable/Disable switch on front panel or Building Management system Enable/Disable circuit is an open circuit.
Display will read "Status: Water Heating Disabled". For more information see Enable/Disable Circuit on page 42.
The Combustion Blower is being energized.
The Blower Prover pressure switch contacts have closed. The check mark icon is visual conrmation of contact closure. See
beginning on page 8 for Blower Prover Switch location.
The Spark Igniter is being energized. See Figure 2 on page 7 for Spark Igniter location.
GAS
The 24 Volt Gas Valve is being energized.
O
N
The control system has sensed ame at the Main Burner from the ame sensor. See the Sequence Of Operation Flow Chart
on page 58 and Figure 2 on page 7.
The control system has declared a Fault condition and must be inspected/serviced by a Qualied Service Agent. Fault
message details can be viewed in the Current Fault menu. Heating operation is disabled (lock out) until the condition that
caused the Fault is corrected. Power to the water heater must be cycled off and on at the breaker to reset the control system.
NOTE: Cycling power will not reset the control system if the condition that caused the Fault has not been corrected.
The control system has declared an Alert condition and must be inspected/serviced by a Qualied Service Agent. The water
heater will continue to operate during an Alert condition.
46
Page 47
OPERATING STATES
The current operational state of the water heater is displayed on the Desktop screen as the "Status." The common operational states
are described in the table below. See Figure 59 on page 45 and the Sequence Of Operation on page 57.
TABLE 15
StateDescription
StandbyThe water heater is not in an active heating cycle. IE: the Tank Temperature is at or above the Operating Set Point.
Input VericationThe control system is conducting a diagnostic check at the beginning of a heating cycle.
Water Heating
Disabled
Pre-PurgeThe Combustion Blower is energized to ush residual ue gases from the combustion chamber prior to ignition.
Spark Igniter
Energized
Ignition ActivationThe 24 Volt Gas Valve is energized and opens to allow fuel gas to ow to the Main Burner.
Ignition Verication The control system is monitoring the ame sensor for the required minimum ame sensing current.
Inter-PurgeThe Combustion Blower is energized to ush residual fuel gas from the combustion chamber after a failed ignition attempt.
HeatingIgnition was successful, ame sensing current has been established. The water in the storage tank is being heated.
Post-PurgeThe Combustion Blower is energized to ush residual ue gases from the combustion chamber at the end of a heating cycle.
FaultThe control system has detected a Fault condition. Heating operation is disabled until the Fault condition is corrected. Power
A Fault condition is detected by the control or when the Enable/Disable switch on front panel or the Building Management
system Enable/Disable is an open circuit.
The Spark Igniter is energized.
See the Sequence Of Operation on page 57 for minimum ame sensing current (DC micro amps) information.
to the water heater must be cycled off and on at the breaker to reset the control system.
NOTE: Cycling power will not reset the control system if the condition that caused the Fault has not been corrected.
CONTROL SYSTEM MENUS
From the Desktop screen pressing the Operational directly below "Menu" on the LCD will display the "Main Menu" this is where all
control system menus are located. The table below describes the control system menus.
TABLE 16
MenuDescription
TemperaturesMost commonly accessed menu. Contains the Operating Set Point and Differential user settings.
Heater StatusThis menus displays the current state of all pressure switches and the ECO (open/closed). The on/off status of the
Display SettingsTemperature units (°F or °C), the LCD appearance (brightness/contrast) and backlight delay user adjustable settings
Heater InformationElapsed time of operation, total heating cycle time, heating cycle count, heating on time along with UIM and CCB
Current FaultDisplays any current Alert or Fault messages.
Fault HistoryThis control system menu retains a list of the last nine (9) Fault and Alert messages with a time stamp. The newest
Fault OccurrenceThis control system menu retains a running total of how many times each Fault condition has occurred since the water
Restore Factory Defaults This control system feature allows the user to restore control system user settings to their factory default settings.
Help ScreensText based operational and user information explaining how to change user settings, navigate the control system menus
Combustion Blower, gas valve, Spark Igniter, ame sensor and other monitored water heater components are displayed
in this menu.
are located in this menu.
software revisions can be viewed in this menu.
event will replace the oldest. Faults will clear after 30 days.
heater was rst installed. The data does not clear and cannot be reset.
Display Settings preferences ARE NOT changed when factory defaults are restored.
and icon descriptions.
47
Page 48
USER SETTINGS & CONTROL SYSTEM MENUS
UH
TEMPERATURES MENU
Operating Set Point And Differential Adjustment
The Operating Set Point is adjustable from 90°F (42°C) to 180°F (82°C). The factory setting is 120°F (49°C). The Differential is
adjustable from 2° to 20°. The factory setting is 8°. These user settings are accessed from the Temperatures menu. The following
instructions will explain how to adjust these settings and navigate the control system menus.
When the water temperature sensed by the control system from the two (upper and lower) Temperature Probes reaches the Operating
Set Point the control system will end the heating cycle. A heating cycle will be activated again when the sensed water temperature
drops below the Operating Set Point minus the Differential setting.
NOTE: Lower Differential settings may cause excessive heating cycles (short-cycling) which can cause premature failure of heater
components. Set the Differential at the highest setting which produces an acceptable hot water supply. Set the Operating Set Point
to the lowest setting which produces an acceptable hot water supply for most efcient use.
DESCRIPTION/ACTIONDISPLAY
From the Desktop screen, press the Operational Button under
MENU. The "Main Menu" screen will be displayed.
MANUFACTURER / MODEL INFORMATION
Tank Temperature 120°F
Operating Set Point 120°F
Status: Standby
The Main Menu is where all control system menus are listed,
see Table 16 on page 47 for a complete list and description
of control system menus. Use the Up and Down Buttons to
view all control system menus from the Main Menu.
With Temperatures menu selected (highlighted in black) in
the Main Menu screen, press the Operational Button under
“SELECT” to enter the Temperatures menu.
If the Temperatures menu is not selected use the Up and Down
Buttons to select this menu item.
With the Operating Set Point selected in the Temperatures
menu, press the Operational Button underneath “CHANGE” to
activate the adjustment mode for this menu item.
If Operating Set Point is not selected use the Up and Down
Buttons to select this menu item.
NOTE: Higher Temperature settings increase wear and
operating costs. Set the Operating Set Point to the lowest
setting which produces an acceptable hot water supply. This
will always provide the most energy efcient operation and
longer life.
With the adjustment mode for the Operating Set Point activated
the selection bar will change from a black ll to a black outline.
Use the Up and Down Buttons to change the current setting.
Press the Operational Button under "UPDATE" to save the
new setting. Press the Operational Button under "CANCEL" to
discard changes and return to the previously saved setting.
NOTE: Use this same procedure to change the Differential
setting and other adjustable user settings in the control system
menus.
MEN
ELP
Main Menu
Temperatures
Heater Status
Display Settings
Heater Information
Current Fault
SELECTBACK HELP
Temperatures
Operating Set Point 120°F
Differential 8°F
Tank Te mperature 120°F
Upper Temperature 122°F
Lower Temperature 118°F
Tank Probe Offset 0°F
CHANGEBACK HELP
Temperatures
Operating Set Point 140°F
Differential 8°F
Tank Te mperature 120°F
Upper Temperature 122°F
Lower Temperature 118°F
Tank Probe Offset 0°F
UPDATE CANCEL
48
Page 49
TEMPERATURES MENU (CONT)
DESCRIPTION/ACTIONDISPLAY
• Differential - Adjustable user setting that changes the
tank temperature differential with a range of 2° to 20°F. The
factory setting is 8°F.
• Tank Temperature - non adjustable - control system
sensed temperature (averaged from upper and lower
temperature probes).
• Upper Temperature - non adjustable - control system
sensed temperature from the Upper Temperature Probe.
• Lower Temperature - non adjustable - control system
sensed temperature from the Lower Temperature Probe.
• Tank Probe Offset - adjustable user setting, range -5° to
+5° (factory setting 0°).
NOTE: These settings should only be used if the hot water
supply temperature varies greatly from the Operating Set
Point setting.
The Tank Probe Offset is used to calibrate control system
temperature sensing. This can improve the precision of
temperature control in the storage tank and at points of use.
This feature can also be used to compensate for building
recirculation loops (hot water returning to the storage tank)
that may cause the heating cycles to terminate prematurely.
Example: If the current sensed temperature from a
temperature probe is 120°F (49°C) and the Offset setting is
adjusted to a value other than 0°, the control system would
calibrate or “offset” the sensed temperature from the probe
and the averaged tank temperature. Heating cycles would
be activated and deactivated based on the calibrated (offset)
temperature. A -5° setting results in +5° hotter water.
These settings are adjusted in the same way described for
Operating Set Point And Differential Adjustment on page 48.
Temperatures
Operating Set Point 140°F
Differential 8°F
Tank Te mperature 120°F
Upper Temperature 122°F
Lower Temperature 118°F
Tank Probe Offset 0°F
CHANGE BACK HELP
HEATER STATUS MENU
DESCRIPTION/ACTIONDISPLAY
Select Heater Status from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. Use the
Up & Down Buttons to navigate the menu.
• Status - displays the current Operating State, see Table 15
on page 47.
• ECO Contact, Low Gas PS, Blocked Inlet PS, Blocked Outlet PS, Blower Prover PS - displays the current state
of the switch contacts; open or closed.
• Igniter On, Gas Valve On - displays whether or not the
control system is currently energizing these water heater
components; yes = energized, no = de-energized.
• Flame Detected - displays whether or not the control
system has detected Main Burner ame during ignition from
the ame sensor.
Top of Menu
Heater Status
Status Standby
ECO Contact Closed
Low Gas PS Closed
Blocked Inlet PS Closed
Blocked Outlet PS Closed
Blower Prover PS Open
Igniter On No
BACK HELP
Bottom of Menu
Heater Status
Gas Valve On No
Flame Detected No
BACK HELP
49
Page 50
DISPLAY SETTINGS
DESCRIPTION/ACTIONDISPLAY
Select Display Settings from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains adjustable display options for viewing information
on the UIM’s LCD screen. Use the Up & Down Buttons to
navigate the menu.
• Temperature Units - Adjustable user setting that changes
temperature units display to Celsius °C or Fahrenheit °F.
• Backlight Delay - Adjustable user setting that determines
how long the UIM’s LCD backlight remains illuminated after
a key has been pressed. Available settings are; Always Off,
10, 30 or 60 seconds and Always On.
• Contrast - Adjustable user setting to adjust the UIM’s LCD
screen contrast between text and background.
NOTE: These settings are adjusted in the same way
described for the Operating Set Point And Differential
Adjustment on page 48.
HEATER INFORMATION
DESCRIPTION/ACTIONDISPLAY
Select Heater Information from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information.
• Elapsed Time - Total accumulated time the control system
(water heater) has been energized.
• Burner On Time - Total accumulated time the control
system has been in the heating operating state; burner run
time.
• Total Cycle Count - Total accumulated count of heating
cycles.
• CCB Version - Software version for central control board.
• Cong CRC - Veries the conguration key matches the
CCB programming.
• UIM Version - Software version for user interface module.
• Use External Enable - Enables/Disables the external
enable circuit.
• External Enable Status - Displays whether or not the
external enable circuit has been activated.
• Ignition Trials - Displays the number of ignition trials
allowed.
NOTE: Historical data is stored in the conguration key. If
this "key" is replaced during servicing the historical data will
be lost. The data stored in the new conguration key will no
longer reect the entire history of the water heater.
The Elapsed Time, Burner On Time and Cycle Count indicate
age, usage and wear.
If the Cycle Count per day is high (divide cycle count by
days to determine cycles per day) or the cycle duration is
short (determine burner on time total minutes, divide burner
on time total minutes by cycle count) consider rasing the
Differential setting to avoid short cycling and excessive
component wear, see Operating Set Point And Differential
Adjustment on page 48.
This historical data can also be used to assist facilities
managers in forecasting planned replacement of equipment
to help avoid lengthy and costly hot water supply interruptions.
Display Settings
Temperature Units °F
Backlight Delay 30s
Contrast 60%
CHANGE BACK HELP
Heater Information
Elapsed Time
10 day 0 hrs 0 mins
Burner On Time
5 hrs 22 mins
Total Cycle Count 00000035
CCB Version X.XX
Config CRC 0 x 605D
CHANGEBACK HELP
Bottom of Menu
Heater Information
UIM Version X.XX
Use External Enable No
External Enable Status No
Ignition Trials 3
BACK HELP
50
Page 51
CURRENT FAULT
DESCRIPTION/ACTIONDISPLAY
Select Current Fault from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. Use the
Up & Down Buttons to navigate the menu.
This menu contains the current Fault or Alert error message.
The time the Fault or Alert message occurred appears directly
below. A brief description of what causes the particular Fault or
Alert condition appears below that. Pressing the Operational
Button under "ADVANCED" will give more detailed service
information and a list of possible causes for the Fault or Alert
condition. See Fault And Alert Messages on page 61 for more
detailed information and diagnostic procedures.
If there is no Fault or Alert condition active this menu will not
contain any information, "(none)" will be shown next to Current
Fault in the Main menu.
FAULT HISTORY
DESCRIPTION/ACTIONDISPLAY
Select Fault History from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. Use the
Up & Down Buttons to navigate the menu.
This menu contains a list of the last nine (9) Fault and Alert
messages with a time stamp. The newest event will replace the
oldest.
Press the Operational Button under "VIEW" to view details for
each Fault or Alert message stored.
Blocked Exhaust
Fault occurred 2 mins ago
Restriction in exhaust pipe. Check
exhaust pipe and termination for
blockage.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
CHANGEBACK
Fault History
1: Blocked Air Intake (A7)
51 mins ago
2: Blocked Exhaust (A8)
54 mins ago
3: Low Gas Pressure (A6)
57 mins ago
4: Blower Prover Failure (AC)
ADVANCED
FAULT OCCURRENCE
DESCRIPTION/ACTIONDISPLAY
Select Fault Occurrence from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. Use the
Up & Down Buttons to navigate the menu.
This menu contains a running total of how many times each
Fault condition has occurred since the water heater was rst
installed.
NOTE: Historical data is stored in the conguration key. If this
"key" is replaced during servicing the historical data will be lost.
The data stored in the new conguration key will no longer
reect the entire history of the water heater.
RESTORE FACTORY DEFAULTS
DESCRIPTION/ACTIONDISPLAY
Select Restore Factory Defaults from the Main Menu and press
the Operational Button under "SELECT" to enter this menu.
To restore the adjustable user settings to their factory default
settings press the Operational Button underneath “YES.” The
display will show text conrming the factory default settings
have been restored.
Press the Operational Button underneath “BACK” to exit the
Restore Factory Defaults menu.
Are you sure you want to
restore the system to factory
defaults?
YES NO
51
Page 52
SERVICE CONTACT INFORMATION
The control system has a discrete menu that Installing contractors and/or service agents can access to enter contact information for
their customers. This contact information will be displayed with all Fault and Alert messages.
DESCRIPTION/ACTIONDISPLAY
From the Desktop Screen (see Figure 59 on page 45) press
and hold down the middle (unmarked) Operational Button for 30
seconds and then release it.
This will launch a discrete menu where personalized contact
information can be entered.
Using the UP and DOWN buttons select (highlighted in black)
the "Show Contact Information" menu item.
Show Contact Information No
Change Contact Name
Change Contact Phone
Current Contact Info:
Service Contact Information
(000) 000-0000
Press the Operational Button under "CHANGE" to activate the
adjustment mode for this parameter.
Access Code
CHANGE BACK HELP
With the adjustment mode for "Show Contact Information"
activated the selection bar will change from a black ll to a
black outline.
Use the Up and Down Buttons to change the setting from
"No" to "Yes" and press the Operational Button underneath
"UPDATE" to save the new setting.
NOTE: The Access Code at the bottom of the Service Contact
Information screen is for manufacturing engineering purposes
only. There are no user settings or information accessed
through this menu item.
Using the UP and DOWN buttons select (highlighted in black)
the "Change Contact Name" menu item.
Press the Operational Button under "SELECT" to open the
Change Contact Name menu.
Follow the on screen instructions to enter your name or the
name of your company. There is a maximum of 20 character
spaces for this purpose.
When nished press the Operational Button "UPDATE" to save
the new Contact Name. The control system will return to the
discrete menu.
Service Contact Information
Show Contact Information Yes
Change Contact Name
Change Contact Phone
Current Contact Info:
(000) 000-0000
Access Code
UPDATE CANCEL
Service Contact Information
Show Contact Information Yes
Change Contact Name
Change Contact Phone
Current Contact Info:
(000) 000-0000
Access Code
SELECT BACK HELP
Enter the service contact below:
--
Use the > and < keys to move between
characters. Use the UP and DOWN keys to
change the character.
NAME: _
Using the UP and DOWN buttons select (highlighted in
black) the "Change Contact Phone" menu item and press the
Operational Button under "SELECT".
Follow the on screen instructions to enter a new Contact Phone
number and press the Operational Button under "UPDATE" to
save the new phone number.
When the new Contact Name and Contact Phone number
have both been updated, press the Operational Button under
"BACK" to return to the Desktop screen.
< >UPDATE
--
Service Contact Information
Show Contact Information Yes
Change Contact Name
Change Contact Phone
Current Contact Info:
YOUR COMPANY NAME HERE
(123) 456-7890
Access Code
BACK HELP
52
Page 53
START UP
PRIOR TO START UP
Installation and start up of this water heater requires abilities
and skills equivalent to that of a licensed tradesman in the eld
involved, see Qualications on page 6.
Do not place the water heater in operation if any part has been
exposed to ooding or water damage. Immediately call a qualied
service technician to inspect the water heater and to replace any
part of the control system and any gas control which has been
under water.
Light the water heater in accordance with the Lighting and
Operation Instruction label on the water heater and in this manual
beginning on page 54.
The water heaters covered by this manual are equipped with an
electronic control system (see page 45) which automatically
sequences the Combustion Blower, pre and post purging of the
combustion chamber, the spark generator, the 24 Volt Gas Valve,
Main Burner ignition, and ame sensing. The control system will
lock out after three unsuccessful ignition attempts.
Before attempting start up, thoroughly study and familiarize
yourself with the exact Sequence Of Operation, see the written
Sequence Of Operation on page 57 and the Sequence Of
Operation Flow Chart on page 58.
Be certain that the water heater is full of water, that air is purged
from the gas and water lines and that there are no leaks in the
gas and water lines. Ensure all inlet water valves are open.
FILLING THE WATER HEATER
Follow these steps to ll the water heater prior to start up.
1. Close the heater drain valve.
2. Open a nearby hot water faucet to permit air in system to escape.
3. Fully open the cold water inlet valve allowing the piping and
water heater to ll with water.
4. Close the hot water faucet opened in Step 2 as water starts
to ow.
INITIAL START UP
REQUIRED TEST EQUIPMENT
• Two U-tube manometers, recommended ranges; 0-14” W.C.
(0-3.5 kPa) and 0-35” W.C. (0-8.7 kPa) or pressure gauges.
• Two digital manometers can be used in place of U-tube
manometers or pressure gauges. Recommended ranges;
-14.00 to +14.00” W.C. (0-3.5 kPa) resolution 0.01” W.C.
and 0-35” W.C. (0-8.7 kPa) resolution 0.10” W.C.
NOTE: All test equipment must be acclimated to ambient
temperature before calibration and use.
port one full turn only; turn the needle valve screw counterclockwise to open the valve. Slide the manometer sensing
tube over the top of the test port, see Figure 60 and Figure
61.
6. Connect one manometer (lower range) to an available test
port for manifold gas pressure to the Main Burner:
Using a small flat tip pocket screw driver - open the
needle valve inside the manifold gas pressure test port
one full turn only; turn the needle valve screw counterclockwise to open the valve. Slide the manometer
sensing tube over the top of the test port, see Figure 60
and Figure 61.
7. Open the Main Gas Shutoff Valve.
8. Measure and record the supply gas pressure, this is a “static”
supply gas pressure reading; while the water heater is not
ring. Adjust supply gas pressure as necessary, see Supply
Gas Pressure Adjustment on page 55.
MANIFOLD GAS
PRESSURE
TEST PORT
COMBUSTION
BLOWER
CONNECTION
SUPPLY GAS
PRESSURE
TEST PORT
GAS
VALV E
COMBUSTION
AIR INLET
VENTURI
GAS VALVE / VENTURI ASSEMBLY TOP VIEW
Figure 60
MANIFOLD GAS
PRESSURE
TEST PORT
SUPPLY GAS
PRESSURE TEST PORT
GAS VALVE TOP DETAIL VIEW
PREPARATION
1. Using the control system menus, change the Operating Set
Point to the lowest temperature setting, see Operating Set
Point And Differential Adjustment on page 48.
2. Turn the water heater’s enable/disable switch to the
"disabled" position.
3. Close the Main Gas Shut Off Valve, see Figure 54 on
page 40.
4. Wait ve (5) minutes for any residual gas to clear.
5. Connect one manometer (higher range) to an available test
port for the supply gas pressure to the water heater:
On the water heaters covered by this manual there are test
ports for supply and manifold gas pressure readings on
the gas valve. Using a small at tip pocket screw driver open the needle valve inside the supply gas pressure test
53
Figure 61
GAS
VALV E
COMBUSTION
AIR INLET
VENTURI
GAS VALVE / VENTURI ASSEMBLY SIDE VIEW
SUPPLY GAS
CONNECTION
LOW GAS
PRESSURE
SWITCH
Figure 62
Page 54
LIGHTING THE WATER HEATER
LIGHTING & OPERATION LABELS
The instruction label below is afxed to the water heater's covered by this manual at the factory and must be followed when lighting
and operating the water heater.
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING:
If you do not follow these instructions exactly, a fire or
explosion may result causing property damage, personal injury
or loss of life.
.A
.renrub.dnah yb renrub eht thgil ot yrt ton oD
.B
SAG LLEMS UOY FI OD OT TAHW
.ecnailppa yna thgil ot yrt ton oD
;hctiws cirtcele yna hcuot ton oD
.gnidliub ruoy ni enohp yna esu ton od
ENABLE/DISABLE
.1
!POTS
SWITCH
.lebal siht no
.
Set the Enable/Disable switch on the control panel
2
to
the Enable position.
.3
4
.
Set the Enable/Disable switch on the control panel
htiw deppiuqe si tI .tolip a evah ton seod ecnailppa sihT
eht sthgil yllacitamotua hcihw ecived noitingi na
.C
ecnailppa eht dnuora lla llems GNITAREPO EROFEB
esuaceb roolf eht ot txen llems ot erus eB .sag rof aera
.roolf eht no elttes lliw dna ria naht reivaeh si sag emos
.D
s'robhgien a morf reilppus sag ruoy llac yletaidemmI
.snoitcurtsni s'reilppus sag eht wolloF .enohp
lliw snottub
.tnemtraped erif
eht ni hsup ot dnah ruoy ylno esU
lortnoc eht fI .sloot esu reveN .snottub
.noisolpxe ro erif a ni tluser yam riaper
ilppa siht esu ton oD
eht llac ,reilppus sag ruoy hcaer tonnac uoy fI
lortnoc
llac ,meht riaper ot yrt t'nod ,ni hsup ton
detpmetta ro ecroF .naicinhcet ecivres deifilauq a
rednu neeb sah trap yna fi ecna
ro rellatsni defiilauq a tcatnoc yletaidemmI .retaw
.retaeh retaw dedoofl a ecalper ot ycnega ecivres
!decalper eb tsum tI .tinu eht riaper ot tpmetta ton oD
SNOITCURTSNI GNITAREPO
.5
.6
ot setunim )5( evif tiaW
,sag llems neht uoy fI
.7
8.
Set the Enable/Disable switch on the control panel
to
the Enable position.
.9
10. lf the appliance will not operate, follow the
evoba noitamrofni ytefas eht daeR
instructions “
TO TURN OFF GAS TO APPLIANCE
and call your technician or gas supplier.
.
ecived a htiw deppiuqe si ecnailppa sihT
.renrub eht sthgil yllacitamotua hcihw
.DNAH YB RENRUB EHT THGIL OT YRT TON OD
.sag yna tuo raelc
ni "B" wolloF !POTS
uoy fI .lebal siht no evoba noitamrofni ytefas eht
.pets txen eht ot og ,sag llems t'nod
.ecnailppa eht ot rewop lacirtcele lla no nruT
.gnittes derised eht ot tatsomreht eht teS
fo ksir eht sesaercni retaw rettoH :NOITUAC
noitcurtsni eht tlusnoC .yrujni dlacs
.erutarepmet gnignahc erofeb launam
”
CIRTCELE LLA FFO NRUT :GNINRAW
.GNICIVRES EROFEB REWOP
ECNAILPPA OT SAG FFO NRUT OT
gnittes tsewol eht ot tatsomreht eht teS
.1
.
2.
Set the Enable/Disable switch on the control panel
to
the
Disable
position.
.3
fi ecnailppa eht ot rewop lacirtcele lla ffo nruT
.demrofrep eb ot si ecivres
54
Page 55
SUPPLY GAS PRESSURE ADJUSTMENT
Fire and Explosion Hazard
Do not use water heater with any gas
other than the gas shown on the rating
label.
Excessive gas pressure to gas valve can
cause serious injury or death.
Turn off gas lines during installation.
Contact a qualified installer or service
agency for installation and service.
Supply gas pressure shall be measured while the water heater is
not ring (static pressure) AND while the water heater is ring at
full capacity (dynamic pressure).
If the supply gas pressure to the water heater is not between the
required minimum and maximum values given in Table 3 on page
11 adjust the supply gas regulator as necessary. Adjust the supply
gas regulator(s) per the regulator manufacturer’s instructions to
achieve the required “static” and “dynamic” supply gas pressure.
Multiple Water Heater Installations:
In multiple water heater installations or in installations where
the installed water heater(s) share a common gas supply main
with other gas red appliances; the supply gas pressures shall
be measured at each water heater with all gas red appliances
connected to a common main ring at full capacity.
On multiple water heater installations the supply gas line
regulators shall be adjusted to provide gas pressure to each
water heater within the minimum and maximum supply pressure
requirements listed in Table 3 on page 11 with all gas red
appliances connected to a common gas main ring at full capacity.
NOTE: A pressure drop of more than 1.5” W. C. (0.37 kPa) when
the Main Burner ignites is an indication of an inadequate supply
of gas and can lead to ignition failure, rough starts and/or rough
operation. If a drop of more than 1.5” W. C. (0.37 kPa) in supply
gas pressure occurs when the Main Burner ignites, ensure the
supply gas lines and regulator(s) are properly sized and installed.
See the requirements for Supply Gas Regulator and Gas Supply
Systems on page 13. See Supply Gas Line Installation on
page 40 and Supply Gas Regulator on page 13. Ensure all
requirements and installation instructions are maintained.
MANIFOLD GAS PRESSURE
The manifold pressure is non adjustable. The manifold gas
pressure is factory set and cannot be eld adjusted. If the
manifold gas pressure readings taken on these models is off by
more than ± 0.3" W. C. from the listed values in Table 3 on page
11 call the technical support phone number listed on the back
cover of this manual for further assistance.
55
Page 56
CHECKING THE FIRING RATE
If ring rate adjustment is required follow these instructions to
determine the actual ring rate of the water heater:
NOTE: The heaters covered by this manual are capable of
modulating their ring rate. The ring rate should be checked
with the heater operating at it's full ring rate.
1. Ensure there are no other gas red appliances connected to
the gas meter ring during this test.
2. Contact the gas supplier to determine the heating value, in
Btu per cubic foot, of the gas supply.
3. Connect a manometer to the supply gas pressure tap. Follow
the instructions for Initial Start Up on page 53.
4. Start the water heater and ensure it is ring.
5. Check the supply gas pressure, refer to Table 3 on page
11 for correct pressure.
6. Locate the gas meter serving the water heater.
7. Time how long (in seconds) it takes for one cubic foot of gas
to be used while the water heater is ring with a stop watch.
8. Use the formula below to “clock” the gas meter and determine
the actual ring rate of the water heater based on the heating
value (Btu per cubic foot) of the gas supply:
3600
x H = Btu/hr
T
Example:
3600
x 1050 = 300,000 Btu/hr (87.9 kW)
12.6
• 3600 = seconds in one hour.
• T = time, in seconds, to burn one cubic foot of gas.
• H = heating value of gas in Btu per cubic foot.
• Btu/hr = actual ring rate of the water heater.
NOTE: 1050 Btu per cubic foot is a standard value for
natural gas. Standard propane gas Btu content is 2500
Btu per cubic foot. Btu values may change in certain
areas and at high elevations. Check with the local gas
utility company.
TO TURN OFF GAS
1. Change the Operating Set Point to the lowest temperature
setting, see Operating Set Point And Differential Adjustment
on page 48.
2. When the water heater has completed its shut down sequence
and enters the standby mode, turn the water heater’s on/off
switch to the “off” position.
3. Close Main Gas Shutoff Valve, see Figure 54 on page 40.
HIGH ALTITUDE INSTALLATIONS
Fire and Explosion Hazard
Under no circumstances should the
input exceed the rate shown on the
water heater’s rating label.
Overfiring could result in fire or
explosion.
Gas and carbon monoxide detectors are
available.
Breathing Hazard - Carbon Monoxide Gas
Under no circumstances should
the input exceed the rate shown
on the water heater’s rating label.
Overfiring could result in damage to
the water heater and sooting.
Gas and carbon monoxide detectors
are available.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
The heater models covered by this manual are certied for use
without modication for altitudes up to 10,100 feet (3,078 m).
Most gas utility companies de-rate their gas for high altitudes,
making it unnecessary to install high altitude orices.
For installations above the certied elevations listed above
call the technical support phone number listed on the back
cover of this manual for further technical assistance. Call
the local gas or utility company to verify Btu per cubic foot
content before calling for technical assistance and have that
information available.
NOTE: The actual ring rate of the water heater must not
exceed the input rating on the water heater's rating label
under any circumstances.
NOTE: Due to the input rating reduction at high altitudes, the
output rating of the water heater is also reduced and should
be compensated for in the sizing of the equipment.
56
Page 57
TROUBLESHOOTING
INSTALLATION CHECKLIST
The list below represents some of the most critical
installation requirements that, when overlooked, often result
in operational problems, down time and needless parts
replacement. This is not a complete list. Before performing
any troubleshooting procedures use the list below to check
for installation errors. Costs to correct installation errors are
not covered under the limited warranty. Ensure all installation
requirements and instructions in this manual have been
maintained and followed.
WATER HEATER LOCATION
1. Ensure proper clearances to combustibles are maintained
and there is sufcient room to service the water heater. See
Clearance To Combustible Materials on page 12.
2. Ensure the area is free of corrosive elements and ammable
materials. See the instructions on page16.
VENTING
1. Ensure the intake air and/or vent (exhaust) piping is
the correct size for the installed length. See Venting
Requirements on page 22.
2. Ensure the maximum equivalent feet of pipe has not been
exceeded for the intake air and/or vent pipe. See Table 6 on
page 23.
3. Ensure the maximum number of elbows has not been
exceeded in the intake air and/or vent pipe. See Venting
Requirements on page 22.
4. Ensure the intake air screen has been removed from the
intake air connection on the water heater when installing the
water heater in a Direct Vent conguration. See Figure 18
on page 25.
5. Ensure all exterior clearances for the intake air, vent,
concentric, and low prole terminations are maintained.
See Vertical Termination Installation on page 25,
Sidewall Termination Installation on page 27, Concentric
Termination Installation on page 30 and Low Prole
Termination Installation on page 34. These clearances and
those cited by local and national codes must be maintained.
GAS SUPPLY AND PIPING
1. Ensure a supply gas regulator has been installed for each
water heater. See the requirements for a Supply Gas
Regulator on page 13.
2. Ensure the supply gas line to each water heater meets
the minimum supply gas line size requirements. See the
requirements for the Gas Supply Systems on page 13
and the installation instructions on page 40 and 41.
CONDENSATE DRAIN
Ensure the condensate drain is properly connected to the
exhaust elbow on the water heater and draining freely to a
suitable oor drain. See Figure 8 on page 16 and Condensate
Drain Installation on page 39.
ELECTRICAL CONNECTIONS
1. Ensure the power supply connections to the water heater
are polarity correct. See the requirements for the Power
Supply on page 13 and Electrical Wiring on page 41.
2. Ensure the water heater is properly grounded. Flame
sensing requires an adequate earth ground. If the water
heater is not properly grounded it will cause Ignition Failure.
SEQUENCE OF OPERATION
Read the Sequence of Operation below before attempting to
correct any operational problems. Refer to the Features And
Components section beginning on page 7 for the location
of various water heater components described below. See the
Sequence Of Operation Flow Chart on page 58 also.
1. When the control system is rst powered, during boot
up, it will display water heater model information during
initialization. After a few moments the control system LCD
which is part of the UIM (user interface module) will display
the default screen known as the "Desktop" screen.
2. If the control system determines that the actual water
temperature inside the tank is below the programmed
Operating Set Point minus the Differential setting, a heating
cycle is activated.
3. The control system then performs selected diagnostic
system checks. This includes conrming the low gas
pressure, blocked exhaust, blocked intake and ECO (energy
cut out) switch contacts are closed. The Blower Prover
Switch contacts are conrmed open.
4. If all diagnostic checks are successfully passed, the control
system energizes the Combustion Blower for pre-purge.
5. The control system must conrm the Blower Prover Switch
contacts close after the Combustion Blower is energized.
6. If the Blower Prover Switch contacts are conrmed closed
the control system energizes the Spark Ignition Control.
7. The control system energizes the 24 Volt Gas Valve allowing
gas to ow to the Main Burner.
8. The control system monitors the ame sensor to conrm
a ame is present at the Main Burner. If a ame is not
veried during the ignition trial period the control system will
try for ignition up to two more times. If ame can not be
veried after three trials for ignition, the control system will
lock out and display the “Ignition Failure” Fault message.
9. If a ame is veried, the control system will enter the heating
mode where it will continue heating the water until the
Operating Set Point is reached. At this point, the control
system will de-energize the 24 Volt Gas Valve and enter the
post-purge cycle (approximately 30 seconds).
10. The control system de-energizes the Spark Ignition Control.
11. The water heaters covered by this manual are capable of
modulating their ring rate. The ring rate is dictated by the
hot water draw and various other temperature limitations.
12. The Combustion Blower will run for the duration of the postpurge cycle to purge the water heater of all combustion
gases. When the post-purge cycle is complete, the blower is
de-energized and will coast to a stop.
13. The control system now enters the standby mode while
continuing to monitor the internal storage tank water
temperature and the state of other system devices. If the
tank temperature drops below the Operating Set Point
minus the Differential setting, the control will automatically
return to Step 2 and repeat the operating cycle.
57
Page 58
SEQUENCE OF OPERATION FLOW CHART
Sequence is shown with Enable/Disable Switch in the Enable position
If tank temperature drops below Operating Set Point minus
Differential setting a heating cycle is activated
Control System performs diagnostic checks
Normal State of all pressure switches and ECO are checked
Blower Prover pressure switch verified open
All other pressure switches and ECO are verified closed
Combustion Blower is energized
Pre-Purge cycle
Control System Locks Out
NO
Displays Fault Msg
Blower Prover switch contacts confirmed
Is flame sensed at the Main Burner ?
(control system monitors the flame sensor)
Water is heated to
set point
24 Volt Gas Valve
de-energized
closed by control system
Spark Ignition Control is energized
24 Volt Gas Valve is energized
gas flows to Main Burner
YESNO
NO
24 Volt Gas Valve
de-energized
Inter-Purge cycle
Control System Locks Out
“Blower Prover Open”
Fault Msg is displayed
Post-Purge cycle
Water heater goes
into standby mode
Retries up to
two more times
Control System
Locks Out
“Ignition Failure”
Fault Msg is
displayed
Figure 63
58
Page 59
CAUTION
OPERATIONAL PROBLEMS
Read and understand this instruction
manual and the safety messages
herein before installing, operating or
servicing this water heater.
Failure to follow these instructions and
safety messages could result in death
or serious injury.
This manual must remain with the
water heater.
This section of the manual is intended to be an aid in correcting
common operational problems, it is not all inclusive. The installer
may be able to observe and correct certain problems which
might arise when the water heater is rst put into operation or
when it is re-red after a prolonged shutdown. However, only
qualied service agents, as dened in Qualications on page
6, using appropriate test equipment, should perform any
service procedures on the water heater.
NOTE: Call the technical support phone number listed on the
back cover of this manual for further technical assistance or to
locate a qualied service agent in your area.
INSTALLATION ERRORS
Operational problems on new installations are often the result of
installation requirements that have been overlooked rather than
failed components. IE: A "Low Gas Pressure" Fault condition
is most often caused by low supply gas pressure rather than a
defective Low Gas Pressure switch. Rough starting and rough
operation are often caused by undersized supply gas lines and/
or the absence of a supply gas regulator at the water heater.
Prior to performing any operational checks inspect the water
heater installation to ensure all installation requirements and
instructions have been maintained and followed. See the
Installation Checklist on page 57
NOTE: Costs to correct installation errors are not covered under
the limited warranty.
ROUGH STARTING, ROUGH OPERATION
Fire and Explosion Hazard
Do not use water heater with any gas
other than the gas shown on the rating
label.
Excessive gas pressure to gas valve can
cause serious injury or death.
Turn off gas lines during installation.
Contact a qualified installer or service
agency for installation and service.
• Undersized supply gas line (low volume of supply gas) - see
Gas Supply Systems on page 13.
• Supply gas regulator is not installed per installation
• Excessive supply gas pressure - see Table 3 on page 11
requirements (erratic gas supply volume/pressures) - see
Supply Gas Regulator on page 13.
and Supply Gas Pressure Adjustment on page 55.
• Vent (exhaust) gas recirculation at the vent and intake air
pipe terminations on Direct Vent installations - see Direct
Vent Installation on page 24.
• Excessive equivalent lengths of intake air and/or vent
(exhaust) piping installed - see Venting Requirements on
page 22.
• Debris clogging/blocking the intake air screen(s) - see
Figure 18 on page 25 and Figure 25 on page 27.
• Debris clogging/blocking the Main Burner - see Figure 2 on
page 7.
MOMENTARY IGNITION
Burn Hazard
The combustion chamber and burner sleeve
•
and housing become very hot during operation.
Do not reach into the burner housing or
•
combustion chamber if the water heater
is still hot.
Allow the water heater to cool and always use
•
gloves when handling the main burner.
If the Main Burner ignites momentarily but does not sustain
ignition allow the water heater to try to ignite up to two more
times until control system locks out and the Ignition Failure Fault
message is displayed on the control system's LCD. If the water
heater is experiencing rough starts - see Rough Starting, Rough
Operation on this page. For momentary ignition problems without
rough starting check the following:
• Undersized supply gas line (low volume of supply gas) - see
Gas Supply Systems on page 13.
• Supply gas regulator is not installed per installation
requirements (erratic gas supply volume/pressures) - see
Supply Gas Regulator on page 13.
• See the list of possible causes and things to check and repair
for the Ignition Failure Fault message on page 61.
• Debris clogging/blocking the intake air screen(s) - see Figure
18 on page 25 and Figure 25 on page 27.
• Debris clogging/blocking the Main Burner - see Figure 2 on
page 7.
NOT ENOUGH OR NO HOT WATER
• No power to the water heater, check breaker, fuses and the
water heater on/off switch.
• Enable/Disable switch in "disabled" position. Set to enable to
allow unit to operate.
• Hot water supply valve(s) to xtures closed.
• Operating Set Point is set too low, Differential setting is set
too high. See Control System Operation on page 45.
• Upper and/or Lower Probe Offset settings are causing the
heating cycles to terminate prematurely - see Temperatures
Menu (cont) on page 49.
• Ensure there is not any external supervisory control (using
the enable/disable circuit) disabling heating operation.
• The heating capacity of the water heater has been exceeded,
the water heater is unable to meet demand.
• Colder incoming water temperature lengthening the time
required to heat water to desired temperature.
• Hot water piping leaks, open faucets, water heater drain
valve leaking or open.
59
Page 60
• Sediment or lime scale accumulation may be affecting
water heater operation. See Maintenance on page 63 for
sediment and lime scale removal procedures.
• Water heater not ring at full input rating. Check actual ring
rate of the water heater, see instructions on page 56. Note
that the water heaters covered by this manual are capable
of modulating their ring rate. The ring rate is dictated by
the hot water draw and various other temperature limitations.
WATER IS TOO HOT
• Operating Set Point is set too high. See Operating Set Point
And Differential Adjustment on page 48.
• If installed check Thermostatic Mixing Valve settings
• Upper and/or Lower Probe Offset settings improperly set - see
Temperatures Menu (cont) on page 49.
• Lime build-up on temperature probes. Inspect and Clean.
• Improper water piping - see diagrams beginning on page 69.
NOISY OPERATION
• Sediment or lime scale accumulations can cause rumbling
and pounding noises during heating cycles. See the
Maintenance section of this manual beginning on page 63
for sediment and lime scale removal procedures.
• Normal operating noise of electrical components;
Combustion Blower, transformer hum, relay contact closure.
WATER LEAKAGE IS SUSPECTED
• Ensure the water heater drain valve is tightly closed.
• Check cleanout opening for leaks - see Figure 4 on page 9.
• Check inlet/outlet water connections and system piping.
• Check the Temperature-Pressure Relief Valve.
• Excessive water temperature.
• Excessive water pressure.
• Defective Temperature-Pressure Relief Valve.
NOTE: Excessive water pressure is the most common cause of
Temperature-Pressure Relief Valve leakage. Excessive water
system pressure is most often caused by "thermal expansion"
in a "closed system." See Thermal Expansion and Closed Water
Systems on page 14. The Temperature-Pressure Relief Valve
is not intended for the constant relief of thermal expansion.
Temperature-Pressure Relief Valve leakage due to pressure build
up in a closed system that does not have a thermal expansion
tank installed is not covered under the limited warranty. Thermal
expansion tanks must be installed on all closed water systems.
REPLACEMENT PARTS
Replacement parts may be ordered from the manufacturer,
authorized service agencies or distributors. When ordering parts
be sure to have the complete water heater Model Number, Serial
Number and Series Number available. This information can be
found on the rating label afxed to the water heater.
Refer to the parts list included with the water heater from the
factory for more information or call the parts department or
technical support phone number listed on the back cover of this
manual for further assistance.
FAULT AND ALERT CONDITIONS
FAULT CONDITIONS
When the control system declares a Fault condition it will
display a Fault message on the control system's LCD with
an exclamation "!" mark. The control system will lock out and
disable heating operation until the condition is corrected. The
water heater must be serviced by a qualied service agent
before operation can be restored.
mark. The water heater will continue to operate during an Alert
condition but the water heater must be serviced by a qualied
service agent as soon as possible.
RESETTING CONTROL SYSTEM LOCK OUTS
To reset the control system from a lock out condition; turn the
power supply off at the breaker for approximately 20 seconds
and then back on. Keep in mind; if the condition that caused the
Fault has not been corrected, the control system will continue to
lock out.
DIAGNOSTIC CHECKS
Electrical Shock Hazard
Turn off power at the branch circuit
•
breaker serving the water heater
before performing any service.
Label all wires prior to disconnecting
•
when performing service. Wiring errors
can cause improper and dangerous
operation.
Verify proper operation after servicing.
•
Failure to follow these instructions can
•
result in personal injury or death.
The following section, Fault And Alert Messages on page
61, lists some of the messages the control system will
display on the LCD when there are operational problems. This
is not a complete list. Along with each of the Fault and Alert
messa ges descr ibed there will be a list of possible caus es and
things to check and repair.
Only qualied service agents, as dened in Qualications on
page 6, using appropriate test equipment, should perform
any service procedures on the water heater.
NOTE: If you are not qualied and licensed or certied as
required by the authority having jurisdiction to perform a given
task do not attempt to perform any of the diagnostic or service
procedures described in the following section.
If you do not understand the instructions in the following section
do not attempt to perform any procedures.
Call the technical support phone number listed on the back cover
of this manual for further technical assistance or to locate a
qualied service agent in your area.
Jumping out control circuits or components can
result in property damage, personal injury or death.
Service should only be performed by a qualified service
•
technician using proper test equipment.
Altering the water heater controls and/or wiring in any way
•
could result in permanent damage to the controls or water
heater and is not covered under the limited warranty.
Any bypass or alteration of the water
heater controls and/or wiring will result
in voiding the appliance warranty.
ALERT CONDITIONS
When the control system declares an Alert condition it will display
an Alert message on the control system's LCD with a question "?"
60
Page 61
FAULT AND ALERT MESSAGES
Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualied service agent
in your area.
POSSIBLE CAUSES - CHECK/REPAIRDISPLAYED FAULT/ALERT MESSAGE
• Using a manometer, ensure that gas supply pressure is above
minimum requirement listed on heater’s data plate and does not
drop more than 1.5” W.C. when unit res.
• Ensure wire connections to gas valve are clean and tight.
• Ensure wire connections to ame sensor are clean and tight.
• Ensure wire connections to spark igniter are clean and tight.
• Inspect ame sensor, clean/replace as needed.
• Inspect spark igniter, realign igniter gap as needed
• Ensure adequate electrical ground to heater.
CHANGEBACK
Ignition Failure
Fault occurred 2 mins ago
Flame not detected. Clean flame rod.
Check gas supply.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
ADVANCED
• Conrm supply gas is turned on.
• Using a manometer, ensure the supply gas pressure is above
minimum pressure requirement listed on heater’s data plate
before and during operation.
• Ensure wire connections to gas pressure switch are clean and
tight.
• If all above conditions are met, replace gas pressure switch.
• If Blocked Exhaust error occurs when blower is running, check for
restrictions in exhaust pipe, including exhaust elbow, condensate
drain, and outside termination. Also check exhaust pipe installation
(size/length) per manual.
• If Blocked Exhaust error occurs before blower runs, make sure
pressure switch connections are clean and tight. Check pressure
switch continuity/resistance. Switch should be closed (continuity/0
ohms). Replace switch if open (no continuity).
• Other possible causes: high wind conditions and excessive
negative air pressure in building.
Low Gas Pressure
Fault occurred 2 mins ago
Gas pressure is below minimum
required to operate this unit. Check
gas pressure and switch.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
CHANGEBACK
Blocked Exhaust
Fault occurred 2 mins ago
Restriction in exhaust pipe. Check
exhaust pipe and termination for
blockage.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
CHANGEBACK
ADVANCED
ADVANCED
61
Page 62
FAULT AND ALERT MESSAGES (CONT)
Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualied service agent
in your area.
POSSIBLE CAUSES - CHECK/REPAIRDISPLAYED FAULT/ALERT MESSAGE
• Ensure excessive wind is not pressurizing the intake air or
exhaust pipe.
• Conrm wire connections of the blower prover switch are
clean, tight, and not jumped/shorted.
• Use multi-meter to check continuity/resistance of blower prover
pressure switch. Switch should be open (no continuity) when
blower is not operating. Replace switch if contacts are closed
when blower is off.
CHANGEBACK
Blower Operation Error
Fault occurred 2 mins ago
Blower Prover Pressure Switch may
have failed closed. Check/replace
pressure switch.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
ADVANCED
• Conrm that blower runs during a call for heat.
• If blower runs, conrm sensing tube is connected and clear of
obstructions, blower port for sensing tube is clear of obstructions,
and wire connections for blower prover switch are clean and tight.
• If all above conditions are met, replace pressure switch.
• If Blocked Intake error occurs before blower runs, make sure
pressure switch connections are clean and tight. Check pressure
switch continuity/resistance. Switch should be closed
(continuity/0 ohms). Replace switch if open (no continuity).
• If Blocked Intake error occurs when blower is running, check for
restrictions in intake pipe, including intake air connection, outside
termination, and inlet condensate drains (if installed).
• Other possible causes: High wind conditions, excessive negative
air pressure in building.
• Ensure wire connections to upper temperature probe are clean
and tight.
• Using a thermometer, check the water temperature of the heater.
• Use a multi-meter and check for continuity between the two red
wires of the upper temperature probe.
• If the two red wires are open (no continuity) and water temperature
is below 160°F, replace upper temperature probe.
• If the water temperature exceeds 195°F, turn off electric power and
gas supply and call Tech Support for further instructions.
Blower Prover Open
Fault occurred 2 mins ago
The blower prover switch remains
open after the blower has been
energized.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
CHANGEBACK
Blocked Air Intake
Fault occurred 2 mins ago
Restriction in air intake. Check
intake pipe and termination for
blockage.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
CHANGEBACK
Energy Cut Out (ECO)
Fault occurred 2 mins ago
Tank temperature is excessive.
The water heater has been
disabled.
Call a service professional:
Your Company Name Here
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CHANGEBACK
ADVANCED
ADVANCED
ADVANCED
• Conrm the water heater is full of water.
• Conrm the powered anode wire connections are tight and free of
debris or moisture (i.e. rust, solder, metal pipe shavings).
• Conrm proper electrical ground to the water heater.
62
Alert:
No Water
Alert occurred 2 mins ago
No water detected by Powered
Anode.
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CHANGEBACK
ADVANCED
Page 63
MAINTENANCE
CAUTION
GENERAL
Do not have any combustible materials (such as gasoline,
ammable liquids or ammable vapors) within the water heater
area. See Locating The Water Heater on page 11.
Water heater maintenance includes periodic tank ushing and
cleaning, and removal of lime scale. The water heater should
be inspected and adjusted to maintain proper combustion.
See Initial Start Up on page 53. A periodic inspection of the
venting system should be made. Where used, water circulating
pump(s) should be oiled according to the pump manufacturers
recommendations.
PRECAUTIONS
Do not operate the water heater if it has
been exposed to or exhibits the following:
Exposed to flooding or water damage
•
.
External damage.
•
Firing without water.
•
Sooting.
•
Do not operate the water heater until all corrective steps
have been made by a qualified service technician.
Never operate the water heater without rst being certain it is
lled with water and a properly sized and rated TemperaturePressure Relief Valve is installed in the relief valve opening on
the water heater. See Temperature-Pressure Relief Valve on
page 15.
Explosion Hazard
Overheated water can cause
water tank explosion.
Properly sized temperature and
pressure relief valve must be
installed in the opening provided.
Should overheating occur or the gas supply fail to shut off, turn
off the Main Gas Shutoff valve. See Figure 54 on page 40.
Water heater maintenance includes periodic tank ushing and
cleaning, and removal of lime scale. The water heater should
be inspected and adjusted to maintain proper combustion.
Refer to the following table. A periodic inspection of the venting
system should be made. Where used, the water circulating
pump should be oiled according to the pump manufacturer's
recommendations.
MAINTENANCE SCHEDULE
TABLE 17
COMPONENTOPERATIONINTERVALREQUIRED
Tank
Tank
Anode Rods
T&P ValveTest OperationSemi AnnuallyTest
Vent SystemInspectionAnnually
Sediment
Removal
Lime Scale
Removal
Inspection
Cleaning
Semi AnnuallyFlushing
Semi AnnuallyUN-LIME®
Annually
Clean Scale
Deposits
Termination
Screens Clean
Reseal/Repair
DRAINING AND FLUSHING
It is recommended that the water heater storage tank be drained
and ushed every 6 months to reduce sediment buildup. The
water heater should be drained if being shut down during freezing
temperatures. See Features And Components on page 7 for
the location of the water heater components described below.
Burn hazard.
Hot water discharge.
Keep hands clear of drain
valve discharge.
To drain the water heater storage tank:
1. Turn off the electrical supply to the water heater.
2. Turn off the gas supply at the Main Gas Shutoff Valve if the
water heater is going to be shut down for an extended period.
3. Ensure the cold water inlet valve is open.
4. Open a nearby hot water faucet and let the water run until the
water is no longer hot.
5. Connect a hose to the water heater drain valve and terminate
it to an adequate drain.
6. Close the cold water inlet valve.
7. Open the water heater drain valve and allow all the water to
drain from the storage tank.
8. Close the water heater drain valve when all water in the
storage tank has drained.
9. Close the hot water faucet opened in Step 4.
10. If the water heater is going to be shut down for an extended
period, the drain valve should be left open.
To Flush the tank perform the following steps:
1. Turn off the electrical supply to the water heater.
2. Ensure the cold water inlet valve is open.
3. Open a nearby hot water faucet and let the water run until
the water is no longer hot. Then close the hot water faucet.
4. Connect a hose to the drain valve and terminate it to an
adequate drain.
63
Page 64
5. Ensure the drain hose is secured before and during the entire
ushing procedure. Flushing is performed with system water
pressure applied to the water heater.
6. Open the water heater drain valve to ush the storage tank.
7. Flush the water heater storage tank to remove sediment and
allow the water to ow until it runs clean.
8. Close the water heater drain valve when ushing is completed.
9. Remove the drain hose.
10. Fill the water heater - see Filling The Water Heater on page 53.
11. Turn on the electrical supply to place the water heater back
in operation.
12. Allow the water heater to complete several heating cycles to
ensure it is operating properly.
FILLING THE WATER HEATER
See Filling The Water Heater on page 53.
SEDIMENT REMOVAL
Waterborne impurities consist of the particles of soil and sand
which settle out and form a layer of sediment on the bottom of
the tank.
For convenience, sediment removal and lime scale removal
should be performed at the same time.
LIME SCALE REMOVAL
When water is heated dissolved minerals in the water such as
calcium and magnesium carbonate (lime scale) become less
soluble. As the water temperature rises these minerals will
precipitate or “fall out” of solution.
The amount of lime scale released from water is in direct
proportion to water temperature and usage. The higher the water
temperature or water usage, the more lime deposits are dropped
out of the water.
Water hardness also affects lime scale accumulation. With the
temperature and usage being the same, hard water will release
more lime scale than softer water.
Lime scale reduces heating efciency as it accumulates inside
a water heater. Heating transfer surfaces become coated with
lime scale deposits which increases fuel costs to operate the
water heater. Lime scale deposits can also cause rumbling
and pounding noises as air molecules trapped in the lime scale
escape when heated. Lime scale accumulation also reduces the
life span of water heaters. For these reasons a regular schedule
for deliming should be set up.
The depth of lime accumulation in the bottom of the water
heater should be measured periodically. Inspect by removing
the cleanout cover once every 6 months at rst. Deliming
maintenance should then be performed based on the time it
takes for 1 inch (2.5 cm) of lime to accumulate in the bottom of
the water heater.
Sediment and lime scale removal may be accomplished manually
through the cleanout opening furnished on the water heater, see
Figure 64.
CLEANOUT
TANK
CLEANOUT
OPENING
CLEANOUT
COVER
MANUAL LIME SCALE REMOVAL
NOTE: Contact your local distributor or call the parts department
phone number on the back cover of this manual to order a new
cleanout gasket. Have the new gasket available before removing
the cleanout cover.
The cleanout opening is shown in Figure 64. To remove lime
scale manually through the cleanout opening proceed as follows:
1. Turn off the electrical supply to the water heater.
2. The water heater must be drained, see Draining And Flushing
on page 63, follow the instructions on how to drain the water
heater.
3. Remove outer cleanout access plate from lower side of the
water heater jacket.
4. Remove the cleanout cover from cleanout opening.
5. Remove lime, scale and/or sediment using care not to
damage the glass-lining.
6. Install a new cleanout gasket if required.
7. Reinstall the cleanout cover. Be sure to draw plate up tight
by tightening screws securely.
8. Close the water heater drain valve.
9. Fill the water heater - see Filling The Water Heater on page 53.
10. Turn on the electrical supply to place the water heater back
in operation. See Initial Start Up on page 53.
11. Allow the water heater to complete several heating cycles to
ensure it is operating properly.
12. Check for water leakage.
13. Reinstall the cleanout access plate.
CHEMICAL LIME SCALE REMOVAL
To dissolve and remove more stubborn lime scale deposits, UNLIME® Professional Delimer should be used.
UN-LIME® Professional Delimer is an easy to handle patented
food grade acid formulated specically for lime scale removal
from all types of water using equipment. Hydrochloric base acids
must not be used to delime the water heaters covered in this
manual.
Follow the instructions on the UN-LIME® to delime the water
heater.
NOTE: Call the parts department phone number on the back
cover of this manual to order UN-LIME® Professional Delimer.
See Table 18 on page 65 for part numbers.
ACCESS PANEL
CLEANOUT
GASKET
Figure 64
64
Page 65
TABLE 18
UN-LIME® PROFESSIONAL DELIMER
Part NumberDescription
90054161054 - 1 gallon (case)
90054171051 - 5 gallon
POWERED ANODE RODS
To insure a long, trouble-free operating life, the water heaters
covered in this manual are factory equipped with a powered
anode system. The anode rod(s) are of a permanent design and
do not need replacing unless damaged. Inspection and cleaning
should be performed once a year.
NOTE: Follow the instructions to drain the water heater storage
tank on page 63 rst. Remove the powered anodes from the
water heater by loosening the 3/4" NPT bushing that forms the
top of the anodes. Do not disassemble the retaining nut and
wire terminal from the top while installed in the water heater, the
anode's electrode may fall inside the tank. Remove the entire
anode rod from the water heater prior to inspection. Clean the
anode rods with a soft cloth and reinstall. Follow the instructions
for lling the water heater on page 53 when nished.
DRAIN VALVE AND ACCESS PANELS
The water heaters covered in this manual are equipped with a
drain valve, see Features And Components on page 7 for
location. The water heaters covered in this manual are also
equipped with a cleanout opening for sediment and lime scale
removal. See Figure 64 on page 64.
TEMPERATURE-PRESSURE
RELIEF VALV E
DISCHARGE PIPE
Figure 65
If the Temperature-Pressure Relief Valve on the water heater
weeps or discharges periodically, this may be due to thermal
expansion.
NOTE: Excessive water pressure is the most common cause of
Temperature-Pressure Relief Valve leakage. Excessive water
system pressure is most often caused by "thermal expansion"
in a "closed system." See Thermal Expansion and Closed Water
Systems on page 14. The Temperature-Pressure Relief Valve is
not intended for the constant relief of thermal expansion.
Temperature-Pressure Relief Valve leakage due to pressure build
up in a closed system that does not have a thermal expansion
tank installed is not covered under the limited warranty. Thermal
expansion tanks must be installed on all closed water systems.
DO NOT PLUG THE TEMPERATURE-PRESSURE RELIEF
VALVE OPENING. THIS CAN CAUSE PROPERTY DAMAGE,
SERIOUS INJURY OR DEATH.
TEMPERATURE-PRESSURE RELIEF VALVE TEST
Burn hazard.
Hot water discharge.
Keep clear of TemperaturePressure Relief Valve
discharge outlet.
It is recommended that the Temperature-Pressure Relief Valve
should be checked to ensure that it is in operating condition
every 6 months.
When checking the Temperature-Pressure Relief Valve operation,
make sure that (1) no one is in front of or around the outlet of the
Temperature-Pressure Relief Valve discharge line, and (2) that
the water discharge will not cause any property damage, as the
water may be extremely hot. Use care when operating valve as
the valve may be hot.
To check the relief valve, lift the lever at the end of the valve
several times, see Figure 65. The valve should seat properly and
operate freely.
If after manually operating the valve, it fails to completely reset
and continues to release water, immediately close the cold
water inlet to the water heater and drain the water heater, see
Draining And Flushing on page 63. Replace the TemperaturePressure Relief Valve with a properly rated/sized new one, see
Temperature-Pressure Relief Valve on page 15 for instructions on
replacement.
Explosion Hazard
Temperature-Pressure Relief Valve
must comply with ANSI Z21.22CSA 4.4 and ASME code.
Properly sized temperaturepressure relief valve must be
installed in opening provided.
Can result in overheating and
excessive tank pressure.
Can cause serious injury or death.
VENT SYSTEM
Examine the vent system once a year. Points of inspection are
as follows:
1. Check for obstructions and/or deterioration of the intake air
and/or vent piping and the intake air and vent terminations.
Replace immediately where needed.
2. The debris screens in the intake air and vent terminations
should be should be cleaned of foreign material and soot.
See Figure 25 on page 27.
NOTE: Do not reach inside the vent termination when the
heater is in operation.
3. Check all vent system connections for leakage and repair or
reseal as necessary.
65
Page 66
CCB - CENTRAL CONTROL BOARD LAYOUT
DIAGRAMS
10
11
12
5
4
6
3
7
8
9
3
4
1
2
3
4
5
6
1
2
2
J14
J15
J16
1
J5
4
5
6
78
3
4
3
2
1
5
J9
4
3
2
1
J13
J3
8
2
1
J10
1
2
1
J4
4
3
2
1
J17
6
5
4
3
2
1
8
7
4
1
4
3
9
6
J1
3
2
J6
1
2
Figure 66
66
J12
6
3
2
1
5
4
Page 67
WIRING DIAGRAM
Blower
24Vureg
Dgnd
L1
PE
1 White / Brown
2 White / Orange
4 White / Blue
Speed
Blower
5 White / Green
1 Black
2 White
3 Green
120V OUT to blower
Junction Box
Speed f-back
PWM Signal
Neutral
Neutral
L1
Protective
Earth
Green
Neutral
L1
Auxiliary
Auxiliary
AUX Common
AUX NO
AUX NC
PE
Spark
Blue
Brown
Anode
Rod
Yellow
Blue
Module
Neutral
120V
Spark
Rod
Outlet Pressure
Switch
Inlet Pressure
Switch
Blower Prover
Pressure
Switch
Anode
Rod
Flame
Rod
Gas Pressure
Switch
Blower Logic
No factory
connections
Low Voltage In
24Vureg
PWM Signal
CCB J5
Speed f-back
Dgnd
Low Voltage Field
CCB J17
Central Control Board
Dgnd
CCB J16
5VDC
12VDC
24VAC
24VAC
Neutral
120 to Spark
CCB J6
120V Out
(CCB)
ECO
Thermistor
Thermistor
CCB J9
ECO
Upper Probe
Thermistor
Thermistor
CCB J10
Lower Probe
Inlet return / Prover power
Outlet return / Inlet power
Prover return
Outlet power
CCB J15
Pressure
1 Red
2 Black
1 Red
2 Black
3 Black
4 Red
1 Black
2 Black
1 Black
2 Red
3 White
4 Green
Switches
Neutral
Hot
Upper Temperature
Probe / ECO
Red
Black
Black
Red
Lower
Temperature
Probe
Black
Black
Splice
Splice
2 White
3 Black
Black
White
Primary
Supply J1
Power
Transformer
Transformer
Power
Supply
Secondary
Power
Transformer
Supply J2
4 White/Green
3 Orange
1 Blue
White / Blue
White / Red
Ferrite
Bead
Enable/Disable
Switch
1 White/Brown
2 White/Blue
4 White/Orange
5 White/Green
6 White/Green
5 Orange
4 Blue
2 White/Blue
1 White/Red
Blue
1 Blue
2 Green
3 Yellow
4 Black
6 Black
7 Red
8 Black
9 Red
10 Black
11 Red
12 Black
Splice
Green
Connects
to burner
bolt
8 White
7 Black
6 Red
5 Green
J1
4 White
3 Black
Field Box
HIGH Voltage
2 Red
Green
Green
Ground Bar
9 White
8 Black
7 Red
6 Green
5
4 White
3 Black
2 Red
1
HIGH Voltage In
CCB J1
Pump Common
Pump NO
AUX Common
AUX NO
AUX NC
Neutral
L1
Anode
Dgnd
Flame Rod
PE
Condensate
Condensate
Gas PS
Gas PS
Gas V Switch
Gas V Switch
Gas V 24V
24V Rtn
CCB J14
Limit String
Display
Display / AIN
= 18AWG AWM wire 105°C 600V UL style 1015. Flame rod wire = 200°C 300V UL 1180.
= multi-conductor power limited cable, 18AWG 80°C 300V UL category QPTZ
NOTE: USE SEPARATE 120 VAC POWER
SUPPLY FOR PUMP CIRCUIT. DO NOT
SHARE POWER WITH WATER HEATER AS
THIS MAY CAUSE ELECTRICAL LINE
NOISE AND LEAD TO ERRATIC CONTROL
SYSTEM OPERATION.
L1 HOT
FIELD SUPPLIED TEMPERATURE CONTROL
INSTALLED IN THE STORAGE TANK
OR CIRCULATING LOOP RETURN LINE
120 VAC
POWER
L2 NEUTRAL
CIRCULATING PUMP WIRING DIAGRAM
DISHWASHER LOOP WITH TOGGLE SWITCH
DISHWASHER
TOGGLE
SWITCH
NOTE: USE SEPARATE 120 VAC POWER
SUPPLY FOR PUMP CIRCUIT. DO NOT
SHARE POWER WITH WATER HEATER AS
THIS MAY CAUSE ELECTRICAL LINE
NOISE AND LEAD TO ERRATIC CONTROL
SYSTEM OPERATION.
L1 HOT
CIRC
PUMP
MOTOR
Figure 68
FIELD SUPPLIED TEMPERATURE
CONTROL INSTALLED IN THE
CIRCULATING LOOP RETURN LINE
L2 NEUTRAL
120 VAC
POWER
CIRC
PUMP
MOTOR
Figure 69
68
Page 69
LEGEND
recirculation loop wire according to Figure 68 on page 68.
commercial dishwasher wire according to Figure 68 or Figure 69 on page 68.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 43.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
CHECK VALV E
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
FULL PORT BALL VALVE
DRAIN
PRESSURE RELIEF VALV E
CIRCULATING PUMP
HOT WATER
HOT WATER
RETURN
COLD WATER
SUPPLY
EXPANSION
TANK
TO FIXTURES
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
FOR ADDITIONAL REQUIREMENTS.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
ONE WATER HEATER, SINGLE TEMPERATURE
WITH BUILDING RECIRCULATION
ONE WATER HEATER, SINGLE TEMPERATURE
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
PRODUCT ENGINEERING DEPARTMENT.
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
69
PIPE T&P TO
OPEN DRAIN
FINISHED FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
Page 70
CHECK VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
LEGEND
TEMPERATURE CONTROL
recirculation loop wire according to Figure 68 on page 68.
commercial dishwasher wire according to Figure 68 or Figure 69 on page 68.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 43.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
DRAIN
FULL PORT BALL VALVE
PRESSURE RELIEF VALV E
MIXING VALV E
CIRCULATING PUMP
OUTLET
WATER
OUTLET
TEMPERED
RETURN
PIPE T&P TO
OPEN DRAIN
HOT
HOT WATER
RETURN
COLD
EXPANSION
TANK
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
ONE WATER HEATER, TWO TEMPERATURE
WITH HIGH TEMPERAURE LOOP RECIRCULATION
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
TEMPERED WATER
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
70
COLD WATER
SUPPLY
FINISHED FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
Page 71
CHECK VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
HOT WATER
RETURN
COLD WATER
SUPPLY
EXPANSION
TANK
LEGEND
recirculation loop wire according to Figure 68 on page 68.
commercial dishwasher wire according to Figure 68 or Figure 69 on page 68.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 43.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
DRAIN
PRESSURE RELIEF VALV E
FULL PORT BALL VALVE
CIRCULATING PUMP
HOT WATER
ALT. COLD WATER
CONNECTION
TO FIXTURES
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
ONE WATER HEATER, SINGLE TEMPERATURE
WITH VERTICAL STORAGE TANK FORCED RECIRCULATION
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
71
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
4. The tank temperature control should be wired to and control the pump between the water heater(s) and the storage tank(s).
5. The water heater’s operating thermostat should be set 5 degrees F higher than the tank temperature control.
Page 72
CHECK VALV E
HOT
WATER
TEMPERATURE GAGE
WATER FLOW SWITCH
HOT WATER
RETURN
CIRCULATING
PUMP
COLD WATER
SUPPLY
EXPANSION
TANK
LEGEND
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
recirculation loop wire according to Figure 68 on page 68.
commercial dishwasher wire according to Figure 68 or Figure 69 on page 68.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 43.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
DRAIN
PRESSURE RELIEF VALV E
FULL PORT BALL VALVE
CIRCULATING PUMP
ALTERNATE
LOCATION
TO FIXTURES
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
ONE WATER HEATER, SINGLE TEMPERATURE
WITH HORIZONTAL STORAGE TANK FORCED RECIRCULATION
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
72
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
4. The tank temperature control should be wired to and control the pump between the water heater(s) and the storage tank(s).
5. The water heater’s operating thermostat should be set 5 degrees F higher than the tank temperature control.
Page 73
LEGEND
recirculation loop wire according to Figure 68 on page 68.
commercial dishwasher wire according to Figure 68 or Figure 69 on page 68.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 43.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
CHECK VALV E
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
FULL PORT BALL VALVE
DRAIN
PRESSURE RELIEF VALV E
CIRCULATING PUMP
HOT WATER
RETURN
COLD WATER
SUPPLY
EXPANSION
TANK
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
FOR ADDITIONAL REQUIREMENTS.
TWO WATER HEATERS, SINGLE TEMPERATURE
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
HOT WATER
PRODUCT ENGINEERING DEPARTMENT.
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
TO FIXTURES
73
PIPE T&P TO
OPEN DRAIN
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
Page 74
CHECK VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
HOT WATER
RETURN
COLD WATER
SUPPLY
EXPANSION
TANK
LEGEND
recirculation loop wire according to Figure 68 on page 68.
commercial dishwasher wire according to Figure 68 or Figure 69 on page 68.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 43.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
DRAIN
PRESSURE RELIEF VALV E
FULL PORT BALL VALVE
CIRCULATING PUMP
PIPE T&P TO
OPEN DRAIN
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
THREE WATER HEATERS, SINGLE TEMPERATURE
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
HOT WATER
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
74
PIPE T&P TO
OPEN DRAIN
TO FIXTURES
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
Page 75
CHECK VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
HOT WATER
RETURN
COLD WATER
TANK TEMPERAT URE
CONTROL
SUPPLY
EXPANSION
TANK
LEGEND
recirculation loop wire according to Figure 68 on page 68.
commercial dishwasher wire according to Figure 68 or Figure 69 on page 68.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 43.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
DRAIN
PRESSURE RELIEF VALV E
FULL PORT BALL VALVE
CIRCULATING PUMP
PIPE T&P TO
OPEN DRAIN
PIPE T&P TO
OPEN DRAIN
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
FOUR WATER HEATERS, SINGLE TEMPERATURE
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
HOT WATER
TO FIXTURES
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
75
PIPE T&P TO
OPEN DRAIN
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
Page 76
NOTES
76
Page 77
NOTES
77
Page 78
NOTES
78
Page 79
COMMERCIAL
WATER HEATER
LIMITED WARRANTY
EFFECTIVE
For 3 Years, in the event of a tank leak, we will repair or, at our
discretion, replace the defective water heater.
For 1 Year, in the event of part failure, we will repair or, at our
discretion, replace the defective part.
We warrant this product against defects in materials or
workmanship as described in this document if installed within
the United States or Canada and provided the product remains
at its original place of installation.
Warranty coverage begins the date of installation OR the date of
manufacture if installation cannot be veried.
WHAT'S COVERED
Subject to these terms, in the event of defect in materials and/
or workmanship resulting in a tank leak during the rst three years, we will:
• Replace the water heater should the tank leak.
Subject to these terms, in the event of a defect in materials and/or
workmanship appearing during the rst year, we will:
• Repair or, at our discretion, replace any part of the water
heater covered under this limited warranty excluding parts
subject to normal maintenance (Example: non-electronic
anode rod, lter, etc)
Service/labor, shipping, delivery, installation, handling or any
other costs are not covered at any time under this warranty.
Any replacement part or product will be warranted only for
the unexpired portion of the original water heater’s limited
warranty period.
If an identical model is no longer available due to a change in law,
regulation, or standard, we will replace the product with one having
comparable capacity and input. In these instances, the owner will
have the option of paying the difference between what was paid for
the original model and the new model with the additional features,
or receiving a refund of the portion of the purchase price, on a
pro-rata basis allocable to the unexpired portion of the warranty.
WHAT'S NOT COVERED
• Problems caused by improper: gas supply line sizing, gas type,
venting, connections, combustion air, voltage, wiring, or fusing
• Failure to follow applicable codes
• Failure to follow printed instructions
• Abuse, misuse, accident, re, ood, Acts of God
• Improper installation, sizing, delivery, or maintenance
• Claims related to rust, noise, smell, or taste of water
• Failure to conduct authorized factory start up if required
• Alterations to the water heater
• Non-outdoor heaters installed outdoors
• Damages due to a failure to allow for thermal expansion
• Heat exchanger failure due to lack of adequate / proper supply
of water
• Heaters moved from their original location
• Service trips to explain proper installation, use, or maintenance
of the product/unit or to describe compliance requirements
under applicable codes and regulations
• Charges related to accessing your heater including but not
limited to door/wall removal, equipment rental, etc.
• Replacement parts after expiration of this warranty
LIMITATIONS
NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY,
THIS IS YOUR SOLE AND EXCLUSIVE WARRANTY.
ALL OTHER WARRANTIES INCLUDING A WARRANTY
OF MERCHANTABILITY OR FITNESS FOR PARTICULAR
PURPOSE ARE EXPRESSLY DISCLAIMED. SELLER SHALL
NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
SPECIAL, PUNITIVE OR OTHER INDIRECT DAMAGES. TOTAL
LIABILITY ARISING AT ANY TIME SHALL NOT EXCEED THE
PURCHASE PRICE PAID WHETHER BASED ON CONTRACT,
TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY.
SERVICE INQUIRIES:
For service inquiries call the telephone number listed below. Be prepared to provide the following information:
name, address, and telephone number; the model and serial number of the water heater; proof of installation; and a clear description
of the problem.
For your records, fill in the product:
Serial: ___________________
Model: ___________________
U.S. Customers: Canadian Customers:
A. O. Smith Corporation P. O. Box 310 – 768 Erie Street