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WR-AUOM190PW01-080123-V004-5599.bin
TPV International Customer Service
Field Engineering Bulletin
From: Melody.Xiao
Check: Jason.Lv
To:USA(Linda) Lu.Chen
Date: Aug.-11-2008 Approve: Cm.Bao
Bulletin Number: FEB808014A Brand Name: AOC
Customer Model: 917SW
TPV model: T97AMRDQUWA2NN
Relevant Components: F/W
Reason for Change: OSD and Spanish language abnormity.
Failure Analysis: Firmware bug
Factory Cut-In Date: Mar-19-2008
Total Shipments:
Customer
Quantity
Region
AOC T97AMRDQUWA2NN 11,072 America
Condition for Service: the monitor was manufactured before Mar.-19-08, and its S/N number was
before H2483JA016616.
Corrective Actions:
When you receive the returned monitor was manufactured before Mar.-19-08, and its S/N number
was before H2483JA016616, no matter what defect it is, please update the frimware as follow.
Firmware: ISP tool: SOP:
ISP_Tool
V4.1.9.exe
Attachment:
1

Manufactured date
S/N number
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NOTICE:The file contains confidential information, it’s only used in repairing the machines as above, and it’s forbidden
to transmit or copy the file for other purpose.
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2