Amped wireless B1900EX User Manual

v061417

SETUP GUIDE

READ FIRST

GOT QUESTIONS?

Phone: [phone] or 909-217-3168
Email: [e-mail]
Web: www.ampedwireless.com/support

B1900EX

AC1900 WI-FI

Watch the Installation Video here: http://support.ampedwireless.com/b1900ex

Find a Setup Location About Half-Way Between your Wi-Fi Router

1

& your Wi-Fi Dead Zone

RECOMMENDED

SIGNAL STRENGTH

THE RANGE EXTENDER MUST RECEIVE A STRONG SIGNAL FROM YOUR WI-FI ROUTER.

®

RANGE EXTENDER

>70%

Wi-Fi Router

Internet

Home/Office Network

B1900EX

Dead Zone

We recommend the signal from your router is >70%. We'll find out the exact strength in Step 6.

If you are connecting to a dual band router, both 2.4GHz and 5GHz connections should be greater than 70%.

3

2

Connect your Mobile Device or PC to the Range Extender

a

Attach the Power Adapter to the Range Extender’s port and an available power outlet.

a

Connect to the Range Extender's Wi-Fi network: Amped_B1900EX_2.4 or Amped_B1900EX_5.0

b

(See back for operating system specific instructions.)

Attention Windows Users:

A prompt may appear asking: "Do you want to set up your network?"
If so, select "Connect to the network without setting it up" or "No, just connect".

b

PWR

Amped_B1900EX_2.4 Amped_B1900EX_5.0

- or -

- or -

Amped_B1900EX...

3

4

Open your Web Browser

Amped Wireless

http://setup.ampedwireless.com

Recommended browsers: Google Chrome, Safari or Internet Explorer (8.0 and up). Do not use Firefox.

ACCESSING THE WEB MENU DOES NOT REQUIRE INTERNET ACCESS. THE MENU IS SERVED FROM THE RANGE EXTENDER.

IF YOU HAVE PROBLEMS ACCESSING THE WEB MENU...

a

a) Disconnect your PC from all Wi-Fi networks.

b

b) Attach an Ethernet cable between the PC and the Range Extender.

c

c) Open your web browser and go to http://setup.ampedwireless.com again.

Enter the setup web address into your browser:

http://setup.ampedwireless.com

If the URL fails to open, then try: http://192.168.1.240

Welcome to the Setup Wizard

5

The Setup Wizard will guide you through the setup process.

Click Scan to find available networks to extend.

Welcome

to the B1900EX Setup

Tap Scan to find available networks to extend.

Scan

Click here to Skip the Wizard and go to the Dashboard

to configure the extender manually

Scan for a Home Network to Extend

Welcome

to the B1900E X Setup

Tap Scan to find available

networks to ex tend. Tap

Skip to to go the Dashb oard.

Scan

Skip

Highlight and select the wireless network that you wish to
repeat. If you have a dual band network, select only the 5GHz
network.

>70%

Setup screens for mobile devices will
vary from desktop and tablet versions.

Recommended Signal

Select the wireless network with a signal strength
greater than 70% for the most reliable connection.

6

Poor signal connections may cause slow speeds or dropped
connections.

Click Next to continue.

If you do not see your desired wireless networks, or the signal
strength is less than 70%, move the Range Extender closer to
the router and scan again as it may be out of range.

Home Network Security Settings (if necessary)

If your wireless home networks has security enabled, you will need
to enter the security key here. If you selected both a 2.4GHz and a
5GHz network to repeat, you will need to enter both security keys
here.

If your wireless home network does not have security enabled,
leave the security field blank.

Click Next to continue.

7

8

Configure Settings for your Extended Networks

The IDs of your Extended Networks are:

Amped_B1900EX_2.4 & Amped_B1900EX_5.0

If you choose to "Clone" the settings from your Home Network,
the wizard will copy the SSID and security key of your Home
Network.

The SSID of the Extended Network will have a "_RE" at the end
of its name. For example: Home_Network_RE

You can also manually enter a new network ID and security key. The
new security key must be at least 8 characters long.

Amped_HeliosEX_2.4Amped_HeliosEX_5.0

Click Next to apply the settings.

DO NOT LEAVE OR REFRESH THIS PAGE
Allow the countdown to complete and the wizard will auto­matically redirect you to the next step.

Connect to the New Extended Network

During the countdown process, the Range Extender will reboot
and disconnect the Wi-Fi connection. At this point, you will need
to reconnect your PC or tablet to the new Extended Network.
You may connect to either the 2.4GHz or 5GHz Extended
Network. Follow the instructions on the screen to connect.

9

Once you have connected, click OK to complete the setup
process.

If there are problems with your configuration, the setup wizard will
inform you to rescan for a network to extend.

If there are no problems, you will see the Setup Summary page
below.

Setup Summary

Congratulations, the Range Extender is now successfully
configured. Your settings are now saved. You may also attach
any wired network devices to the wired ports on the back of the
Range Extender.

The wizard will notify you if there is a newer firmware for the
Extender. We recommend that you upgrade your Extender at this
time if an update is available.

If you experience any problems during this process, please contact
Amped Wireless Elite Support:

888-573-8820
[e-mail]
www.ampedwireless.com/support

If you haven’t already positioned your Range Extender in an
optimal location, you may do so now. All Range Extender settings
are saved and can be safely powered off for relocation.

Finding an Optimal Placement Location (Signal Strength LED)

OPTIMAL INSTALLATION

Signal Strength LED helps you find
the perfect location

Green: Excellent Signal 70-100%

Yellow: Moderate Signal 60-69%

Red: Poor Signal 59% and below

Note: The LED will not turn on if the Extender setup has not been completed first.

The Range Extender is equipped with a Signal Strength LED on
front of the device to help you find the most optimal location. It
may take 1-3 minutes for the LED to register after powering on
the Extender. After setup, the LED can be your guide for position­ing the Extender to a better location (if needed). We recommend
a signal strength of at least 70%, or when the LED is green.

v061417

This is the second page of the Setup Guide. Start on the opposite side first.

How to Connect Wirelessly to the Range Extender

Connecting to the 5GHz network requires that you have a 5GHz capable network adapter.

Windows 10

Access the taskbar on the bottom right of your
screen, tap on the Wi-Fi icon, enable Wi-Fi, and select

Amped_B1900EX_2.4 or Amped_B1900EX_5.0.

Amped_B1900EX

Network01

Network02

Mac OS X

Click on the Wireless icon to see available wireless
networks. Select Amped_B1900EX_2.4 or

Amped_B1900EX_5.0 network.

Amped_B1900EX_5.0

Windows 8

Swipe in from the right edge to access the charms
bar, tap on Settings, select the Wi-Fi icon, and select

Amped_B1900EX_2.4 or Amped_B1900EX_5.0.

Amped_B1900...

iPhone

Tap on your Settings icon, select Wi-Fi, and
choose the network, Amped_B1900EX_2.4 or

Amped_B1900EX_5.0.

Amped_B1900EX...

iPad Tablet

Tap the "Home" button to get to the home page.

A.

Tap the "Settings" app icon.

B.

Tap on Wi-Fi to enter the iPad’s Wi-Fi settings.

C.

Toggle the Wi-Fi "On/Off" selector switch to "On".

D.

Under "Choose a Network," select:

E .

Amped_B1900EX_5.0

Amped_B1900EX_2.4 or Amped_B1900EX_5.0

Android Tablet

Tap the "Apps" menu on the tablet screen.

A.

Locate and tap the "Settings" app icon.

B.

Under "Wireless & networks," tap "Wi-Fi settings".

C.

Tap the Wi-Fi box to turn on Wi-Fi and scan.

D.

Under "Wi-Fi networks," select:

E.

Amped_B1900EX_2.4 or Amped_B1900EX_5.0

Amped_B1900EX_5.0

Wi-Fi Protected Setup (One-Touch Setup or Push Button Configuration)

If your wireless adapter has WPS one-touch setup, you can use it when connecting to the Range Extender. Hold down
the WPS button on the Range Extender (back panel) for 3 seconds. The Power/WPS LED will begin to blink. As it blinks,
push the WPS button on your wireless adapter or enable WPS with the provided software for your wireless adapter.

Using the Features on the Range Extender

The Range Extender is equipped with many powerful features like advanced security features,

all of which can be accessed through the web menu:

12:26

Web Menu (left side)

If you are unfamiliar or want more information on the security features of the Range Extender,
please visit the website: http://support.ampedwireless.com/b1900ex

Wireless Access Scheduling

Control when your Wi-Fi is on/off.

Location: More Settings > 2.4 or 5GHz Wi-Fi Settings > Access Schedule

User Access Control

Restrict network access to specific users.

Location: More Settings > 2.4 or 5GHz Wi-Fi Settings > User Access

Wireless Coverage Control

Adjust the distance of your wireless network

Location: More Settings > 2.4 or 5GHz Wi-Fi Settings > Wireless Coverage

Auto Reboot

Automatically reboot the Range Extender at set intervals for
maintenance.

Location: More Settings > Management > Reboot

Setting the Range Extender’s System Clock

In order for your Access Schedules and logs to perform using the correct
time stamps and schedules you will need to set your System Clock. To do
so, go under Management and access the System Clock tab to sync the
System Clock with your computer’s time or to sync with the Internet.

Additional Features

a

Reset the Range Extender to Default Settings

There are two options to reset the Range Extender back to factory default settings:

Access the Reset button through the web menu on the left side under More

1

Settings > Management > Save/Reload Settings. Select the Reset Settings to
Default.

2

Access the physical Reset button on the back panel of the Range Extender:
Hold down the Reset button for five to ten (5-10) seconds. You may need to
use a pen tip or pin to access the button. Pressing the Reset button for less
than five (5) seconds will simply reboot the Range Extender while saving your
existing settings.

Reset

Button

Wired Ports

a

b

b

c

Wired Port LEDs

• Indicates when a device is connected to a wired port (modem or local

network) on the back of the Range Extender. The LED will light up
when wired data traffic is transmitted or received. The green LEDs
display when there is an active gigabit connection.

LED Lights On/Off

• LED Lights On/Off: Push button to turn the LED indicators on

the front of the Range Extender on or off.

Setting a Login & Password for the Web Menu

This login/password is NOT the wireless network key used to connect to your wireless network.

For added security you may want to set a login and password to access the web menu. To
do this, go to More Settings > Management > Password on the left side of the web menu.

If you forget your login and password, you will need to reset the Range Extender back to
default settings to access the web menu. To reset the Range Extender to default settings,
hold the reset button on the top of the Range Extender for 5-10 seconds.

LED Lights On/Off

c

Tips: Power Outages, Rebooting Routers & Channel Changes

Wireless routers operate on specific wireless channels to avoid interference with neighboring networks. Some wireless routers are
set to automatically scan for the best wireless channel. A power outage, or a simple reboot, may cause your home wireless router
to change its wireless channel and cause the Range Extender to disconnect from your home network. After a minute or two the
Range Extender will automatically reconnect to your Home Network with the new settings. However, if for whatever
reason it does not, simply log onto the Range Extender’s web menu by opening your web browser and going to
http://setup.ampedwireless.com. If the page does not load, try resetting the Range Extender by holding down the Reset button on
the back panel for five to ten seconds. After the Range Extender has rebooted, open your web browser and run through the Setup
Wizard again.

Autoloading Web Menu

When the Range Extender loses its connection with your Home Network, the web menu will automatically load on your web
browser. All web address entries will be redirected to the Dashboard of the Range Extender. This redirect feature is meant to notify
and help you to easily reconfigure your Range Extender in the event of a disconnection. You may disable this feature through the
web menu (left side): More Settings > Network Settings > IP Settings. The feature is titled: Auto-DNS.

Troubleshooting Tips

PROBLEM:

SOLUTIONS:

I entered setup.ampedwireless.com and it failed to open the web menu.

a. Make sure your computer is connected to the Range Extender’s Wi-Fi network: Amped_B1900EX_2.4 or Amped_B1900EX_5.0
b. Try to use a different web browser. We recommend the Google Chrome web browser.
c. Try to open your web browser to the default IP address by putting this number into your web browser instead: 192.168.1.240
d. Power off (unplug) the Range Extender and power it back on. Try again.
e. Reset your Range Extender to default settings by holding the Reset button (located on the back panel) for ten (10) seconds and
try again.
f. If steps (a) through (e) fail, disconnect your PC from all Wi-Fi networks. Attach an Ethernet cable between the Range Extender
and your PC. Try to access http://setup.ampedwireless.com again.

PROBLEM:

SOLUTIONS:

PROBLEM:

SOLUTIONS:

My Range Extender was working fine previously, but now I can no longer access the Internet through the Range Extender.

a. The connection to your Home Network may have been dropped or the router settings may have changed. Changes to the router
could be a result of several events, such as a power outage. When this occurs, connect to the Range Extender and access the
setup menu using the web address: http://setup.ampedwireless.com. Run the Wizard to reconnect the Range Extender to your
network.
b. Using the setup menu (setup.ampedwireless.com) check to see that the signal strength between the Range Extender and your
Home Network is above 70%. The Range Extender may be too far from your router and not maintaining a signal strength of above
70%. Check the signal strength between the router and the Range Extender through the web menu (left side): More Settings >
Management > Device Status. The Signal Strength readout will be under the Home Wireless Network Settings section. This Signal
Strength must be above 70%. If it is below, move the Range Extender closer to your router, or reposition the Range Extender.

I cannot find my Home Network when scanning for wireless networks in the web menu Scan page.

a. The Range Extender may be out of range. Move the Range Extender closer towards the wireless router and try the Setup Wizard again
from the web menu.
b. Make sure that your Home Network’s wireless SSID is broadcasting and not hidden. Hidden SSIDs will require that you manually enter
the SSID into the Wireless Settings > Home Network menu.

If you continue to have issues setting up the Range Extender, give us a call — we’re here to help: 888-573-8820 or 909-217-3168

Visit our website for more support information and answers to frequently asked questions: www.ampedwireless.com/support

Amped Wireless
A Division of Newo Corporation
Copyright © 2017 Amped Wireless / Newo Corporation. All rights reserved.
Amped Wireless, Newo Corporation, the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.