This manual is to be used by qualied appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualied person.
Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and
workmanship go into every product to provide our customers with quality products. It is possible, however, that during
its lifetime a product may require service. Products should be serviced only by a qualified service technician who is
familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing
instruments and the appropriate service information. IT IS THE TECHNICIANS RESPONSIBILITY TO REVIEW ALL
APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS.
!
To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid
electrical shock.
To locate an authorized servicer, please consult your telephone book or the dealer from whom you purchased this
product. For further assistance, please contact:
WARNING
Service Support Center
Contact your local product distributor or vist the Web site at www.amanacommercial.com.
Recognize Safety Symbols, Words, and Labels
DANGER!
DANGER—Immediate hazards which WILL result in severe personal injury or death.
WARNING!
WARNING—Hazards or unsafe practices which COULD result in severe personal injury or death.
CAUTION!
CAUTION—Hazards or unsafe practices which COULD result in minor personal injury, product or property
Read the following information to avoid possible
exposure to microwave radiation:
The basic design of the Amana and Menumaster
microwave ovens make it an inherently safe device to
both user and servicer. However, there are some
precautions which should be followed when servicing the
microwave oven to maintain this safety. These are as
follows:
1. Always operate the unit from an adequately earthed
outlet. Do not operate on a two-wire extension cord.
2. Before servicing the unit (if unit is operable), perform
the microwave leakage test.
3. The oven should never be operated if the door does
not fit properly against the seal, the hinges or hinge
bearings are damaged or broken; the choke is
damaged, (pieces missing, etc.); or any other visible
damage can be noted. Check the choke area to
ensure that this area is clean and free of all foreign
matter.
4. If the oven operates with the door open and
produces microwave energy, take the following
steps.
A.Tell the user not to operate the oven.
B.Contact Maytag immediately.
5. Always have the oven disconnected when the outer
case is removed except when making the "live" tests
called for in this Service Manual. Do not reach into
the equipment area while the unit is energized.
Make all connections for the test and check them for
tightness before plugging the cord into the outlet.
6. Always earth the capacitors on the magnetron filter
box and H. V. Capacitor with an insulated-handle
screwdriver before working in the high voltage area
of the equipment compartment. Some types of
failures will leave a charge in these capacitors and
the discharge could cause a reflex action which
could make you injure yourself.
7. In the area of the transformer, capacitor, diode, and
magnetron there is HIGH VOLTAGE. When the unit
is operating, keep this area clean and free of anything
which could possibly cause an arc or earthing, etc.
8. Do not for any reason defeat the interlock switches.
There is no valid reason for this action at any time;
nor will it be condoned by Maytag.
9. IMPORTANT: Before returning a microwave to a
customer, check for proper switch interlock action.
The primary and secondary switches MUST actuate
when the door is opened. The monitor switch MUST
close at a
opened.
10.Before returning a microwave to a customer, verify the
door spacing is reasonably uniform along the top,
bottom, and sides, and that it measures
1
/64–inch (0.5 mm) or less.
11. The Amana or Menumaster microwave oven should
never be operated with:
• Any components removed and/or bypassed.
• Any of the safety interlocks found to be
defective.
• Any of the seal surfaces defective, missing,
or damaged.
12.To ensure that the unit does not emit excessive
microwave leakage and to meet the Department of
Health Human Service guidelines, check the oven
for microwave leakage using leakage monitor as
outlined in the instructions. The maximum leakage
level allowed is 4mW/cm2.
13.If servicer encounters an emission reading over
4 mw/cm2 the servicer is to cease repair and contact
the Maytag Service Department immediately for
further direction. Maytag will contact the proper
Government Agency upon verification of the test
results.
Precautions to be observed before and during
servicing to avoid possible exposure to excessive
microwave energy, or electrical shock, disconnect
power to oven.
(A) Do not operate or allow oven to be operated with
door open.
(B) Make the following safety checks on all ovens to
be serviced before activating the magnetron or
other microwave source, and make repairs as
necessary:
• Interlock operation
• Proper door closing
• Seal and sealing surfaces (arcing, wear, and
other damage)
• Damage to or loosening of hinges and latches
• Evidence of dropping or abuse
(C) Before turning on microwave power for any service
test or inspection within the microwave generating
compartments, check the magnetron, waveguide or
transmission line, and cavity for proper alignment,
integrity, and connections.
(D) Any defective or misadjusted components in the
interlock, monitor, door seal, and microwave
generation and transmission systems shall be
repaired, replaced or adjusted by procedures
described in this manual before oven is released to
the consumer.
(E) Check microwave leakage to verify compliance with
the federal performance standard. This should be
performed on each oven prior to release to the
consumer.
Wiring
Good service practice is to never route wiring over
terminals and/or sharp edges. This applies to any wiring
without regard to the circuit voltage. Wire insulation
material and thickness is designed and regulated for
electrical spacing purpose only, but cannot always be
relied upon because of possible cuts and/or abrasions,
which can occur during servicing.
!
WARNING
To avoid risk of electrical shock, personal injury or
death, make sure these earthing instructions are
followed.
Earthing Instructions
!
WARNING
Do not remove earthing prong when installing earthed
appliance in a home or business that does not have
three wire earthing receptacle, under no condition is
earthing prong to be cut off or removed. It is the
personal responsibility of the consumer to contact a
qualified electrician and have properly earthed three
prong wall receptacle installed in accordance with
appropriate electrical codes
Should a two prong adapter plug be required temporarily,
it is the personal responsibility of the consumer to have it
replaced with properly earthed three prong receptacle or
the two prong adapter properly earthed by a qualified
electrician in accordance with appropriate electrical
codes.
Servicing of Earthed Products
The standard accepted color coding for earthing wires is
GREEN or GREEN WITH YELLOW STRIPE. These
earth leads are NOT to be used as current carrying
conductors. It is extremely important that the technician
replace any and all earths prior to completion of the
service call. Under no condition should earth wire be left
off causing a potential hazard to technicians and
consumer.
• Inspect equipment for damage such as dents in door
or dents inside oven cavity.
• Report any dents or breakage to source of purchase
immediately. Do not attempt to use oven if damaged.
• Remove all materials from oven interior.
Equipment Placement
• Do not install equipment next to or above source of
heat, such as pizza oven or deep fat fryer. This could
cause microwave oven to operate improperly and
could shorten life of electrical parts.
• Do not block or obstruct air filter. Allow access for
cleaning.
• Install on level countertop surface.
A
A
A
Oven Features
Removable
Splatter Shield
(Not Shown)
Oven Door Window
and Interior Light
Oven Display
Oven Control
Model Identification
• For Amana product call 1-866-426-2621 or visit the
Web Site at www.amanacommercial.com
When contacting for service support, provide product
information located on rating plate. Record the following:
Model Number:___________________
Manufacturing Number:___________________
Serial or S/N Number:___________________
Date of purchase:___________________
Dealer’s name and address:___________________
A—Allow at least 1½ inches / 3.81 centimeters of clearance
around top and sides of equipment. Proper air flow around
equipment cools electrical components. With restricted air
flow, oven may not operate properly and life of electrical
parts is reduced.
Radio Interference
Microwave operation may cause interference to radio,
television, or similar equipment. Reduce or eliminate
interference by doing the following:
• Clean door and sealing surfaces of oven according to
instructions in “Care and Cleaning” section.
• Place radio, television, etc. as far as possible
from oven.
• Use a properly installed antenna on radio, television,
etc. to obtain stronger signal reception.
Service
Keep a copy of sales receipt for future reference or in
case warranty service is required. To locate an authorized
servicer:
• For Amana product call 1-866-426-2621 or visit the
Web Site at www.amanacommercial.com
Warranty service must be performed by an authorized
servicer. We also recommend contacting an authorized
servicer, if service is required after warranty expires.
Parts and Accessories
Purchase replacement parts and accessories over the
phone. To order accessories for your product contact
your local product distributor or vist the Web site at
www.amanacommercial.com.
When you get a complaint from customers, evaluate the complaint carefully. If the following symptoms apply,
instruct the customer in the proper use of the microwave oven. This can eliminate an unnecessary service call.
CAUTION
!
• Verify proper grounding before checking for trouble.
• Be careful of the high voltage circuit.
• Discharge the high voltage capacitor.
• When checking the continuity of the switches or of the high voltage transformer, disconnect one lead wire from
these parts and then check continuity with the AC plug removed. To do otherwise may result in a false reading
or damage to your meter.
• Do not touch any part of the circuit on the controller, since static electric discharge may damage the control
panel. Always touch yourself to earth while working on this panel to discharge any static charge built up in your
body.
Condition Cause Remedy
Microwave oven does not work.
Output power is too low.
Sparks occur.
Uneven cooking. Inconsistent food thickness,
• Inserting multiple plugs into
one outlet and using them at
the same time (blown fuse or
breaker).
• Microwave oven plug is not
inserted tightly.
• Low AC input voltage. • Use the microwave oven at
• Food temperature is too low. • This may not be a defect. It is
• Using metallic ware and
allowing it to touch the oven
wall.
• Ceram ic ware trimm ed in gold
or silver is used.
inconsistent fat or moisture
distribution within the food
products.
• Avoid using other electrical
appliances when you use the
microwave oven.
• Insert microwave oven plug
securely.
adequate line voltage.
possible that the food should
be cooked for a longer time
period.
• Do not use metallic ware for
cooking.
• Do not use any type of
cookware with metallic
trimming.