Alto-Shaam HSM-48/5S User Manual

Heated Glass Shelf

US A/CAN AD A

U.S.A. ON LY

Merchandiser

Model:

HSM-38/3S
HSM-48/5S

W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA

PHONE: [phone] • 800.558.8744

p ri n te d i n u. s. a.

  •INSTALLATION

 •OPERATION

•MAINTENANCE

www.alto-shaam.com

FAX: [phone] • 800.329.8744

M N - 2 8 7 5 5 • 07 / 1 1

Delivery ............................................................................. 1

Unpacking ......................................................................... 1

Safety Procedures and Precautions ................................... 2

Sanitation

Sanitation/Food Safety ............................................... 12

Internal Food Product Temperatures .......................... 12

Installation

Installation Requirements and Leveling ........................ 3

Clearance Requirements .............................................. 3

Weights ........................................................................ 3

Dimension Drawings .................................................... 4

Options and Accessories .............................................. 4

Product Capacity .......................................................... 4

Electrical Specifications ............................................... 6

User Safety Information ............................................... 7

Before Initial Use ......................................................... 7

Operating Instructions

Operation Instructions .................................................. 8

General Holding Guidelines .......................................... 9

Care and Cleaning

Cleaning and Preventative Maintenance .................... 10

Protecting Stainless Steel Surfaces............................ 10

Cleaning Agents ......................................................... 10

Cleaning Materials ..................................................... 10

Equipment Care and Cleaning.................................... 11

Service

Exterior Service Views & Parts Lists ..................... 13-18

Electronic Components & Parts Lists .................... 19-21

Wire Diagrams

Always refer to the wire diagram(s) included with the unit
for most current version.

Warranty

Transportation Damage and Claims ............. Back Cover

Limited Warranty .......................................... Back Cover

DELIVERY

UNPACKING

This Alto-Shaam appliance has been
thoroughly tested and inspected to ensure only
the highest quality unit is provided. Upon
receipt, check for any possible shipping damage
and report it at once to the delivering carrier.

See Transportation Damage and Claims section

located in this manual.

This appliance, complete with unattached
items and accessories, may have been delivered
in one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to ensure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood
by all people using or installing the equipment
model. Contact the Alto-Shaam Tech Team Service
Department if you have any questions concerning
installation, operation, or maintenance.

NOTE: All claims for warranty must include the

full model number and serial number of
the unit.

1. Carefully remove the
appliance from the
carton or crate.

®

NOTE: Do not discard the

carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.

2. Read all instructions in this manual carefully
before initiating the installation of this appliance.

DO NOT DISCARD THIS MANUAL.

This manual is considered to be part of the
appliance and is to be provided to the owner
or manager of the business or to the person
responsible for training operators. Additional

manuals are available from the Alto-Shaam

Tech Team Service Department.

3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.

®

HSM inStallation/operation/Service Ma nu al pg . 1

SAFETY PROCEDURES

AND PRECAUTIONS

Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.

DANGER

Used to indicate the presence of
a hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.

WARNING

Used to indicate the presence of
a hazard that CAN cause personal
injury, possible death, or major
property damage if the warning
included with this symbol is ignored.

1. This appliance is intended to cook, hold

or process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.

2. This appliance is intended for use in commercial

establishments where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

3. Any troubleshooting guides, component views,

and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.

4. This manual should be considered a permanent

part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.

CAUTION

Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.

CAUTION

Used to indicate the presence of a hazard that
can or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.

NOTE: Used to notify personnel of

installation, operation, or
maintenance information that is
important but not hazard related.

NOTE

For equipment delivered for use
in any location regulated by the
following directive:

DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.

pg . 2 HSM inStallation/operation/Service Ma nu al

SITE INSTALLATION

INSTALLATION

This appliance, complete with unattached items
and accessories, may be delivered in one or more
packages. Check to insure that all accessories that
were ordered have been received with the unit.

Lift the appliance from
the pallet with a fork lift
truck positioned at the
back of the appliance.
Care must be taken
when moving this unit
into place because of
its glass components,
and it tends to be top
heavy. The five-shelf
merchandiser has heavy
duty swivel casters with
brakes.

Alto-Shaam heated shelf units are designed for the
purpose of maintaining hot food at a temperature
for safe consumption. The unit must be installed
on a level surface in a location that will permit the
equipment to function for its intended purpose
and allow adequate access for proper cleaning and
maintenance. Level the appliance from side to side
and back to back with the use of a spirit level.

®

In order to maintain NSF standards, counter models
must be sealed at bottom by NSF approved sealant,

or equipped with casters or 4" (102mm) legs to

provide minimum unobstructed space beneath the
unit. Floor units must also be sealed at bottom or

have casters or 6" (152mm) legs to provide minimum

unobstructed space beneath the unit. Warranty will
become null and void if these directions are not
followed.

WEIGHT HSM-38/3S - THREE SHELF UNIT

net 335 lb (152 kg)

sh ip 595 lb (270 kg)

cr at e d im en si ons: l x w x h

DANGER

IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH,
OR CAUSE PROPERTY DAMAGE.

READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.

36" x 46" x 65"

(914mm x 1168mm x 1651mm)

Do not install near a cold air source as a freezer,
air conditioning vents, or in any area where
outside air fluctuation can affect performance. This
appliance must not be affected by steam, grease,
dripping water, high temperatures, or any other
adverse conditions.

WEIGHT HSM-48/5S - FIVE SHELF UNIT

ne t 540 lb (245 kg)

sh ip 965 lb (438 kg)

cr at e d im en si on s: l x w x h

45" x 52" x 87"

(1143mm x 1321mm x 2210mm)

CLEARANCE REQUIREMENTS

CAUTION

TO PREVENT PERSONAL INJURY,

USE CAUTION WHEN MOVING OR

LEVELING THIS APPLIANCE.

HSM inStallation/operation/Service Ma nu al pg . 3

4" (102mm) at back of unit

48-1/4" (1224mm)

27-1/4" (692mm)

SITE INSTALLATION

Custom Panel Colors

Black or Burgundy Available

Pass-through Design

Rear Sliding Doors Available

PRODUCT CAPACITY - HSM-48/5S

ea c h s hel f

Ten (10) chicken boats with dome cover

INSTALLATION

HSM-48/5S

OPTIONS & ACCESSORIES

150 lb (68 kg) maximum

75-5/8" (1919mm)

4-1/8" (104mm)

8" (203mm)
Electrical Connection

7-7/8"
(200mm)

21-5/8"

(549mm)

4" (102mm)

1/16" (7mm)

pg . 4 HSM inStallation/operation/Service Ma nu al

SITE INSTALLATION

Cabinet

Burgundy 5002703

Brushed Stainless Steel 5004919

Black 5004920

Custom Panel Colors

Burgundy or Black Available

Pass-through Design

Rear Sliding Doors Available

Legs, 6" (152mm) 5205

PRODUCT CAPACITY - HSM-38/3S

ea ch s he lf

Eight (8) chicken boats with dome cover

INSTALLATION

HSM-38/3S

OPTIONS & ACCESSORIES

72 lb (33 kg) maximum

38" (968mm)

51-1/2" (1307mm)

4" (100mm) - Legs extend up to 4"

9-5/16"

(235mm)

7-1/16"

(179mm)

6-3/8" (160mm)

7-1/16" (179mm)

6-7/16" (162mm)

27-5/16" (694mm)

HSM inStallation/operation/Service Ma nu al pg . 5

ELECTRICAL

Hard wired models:

product an oil resistant cord like H05RN or H07RN

For CE approved units: To prevent an electrical

to provide sufficient protection against potential

with the following symbol.

DANGER

INSTALLATION

An identification tag is permanently mounted on
the cabinet.

Permanent wiring or electrical outlets for this
appliance must be installed by a licensed electrician
in accordance with local, country, or national codes.

This appliance must be connected to a dedicated
circuit: (see below)

HSM-38/3S –– 20 Amp circuit

HSM-48/5S –– 30 Amp circuit

Always position the appliance so the power supply
cord is easily accessible in case of emergency. Plug
the unit into a properly grounded receptacle ONLY.
Arcing will occur when connecting or disconnecting
the unit unless all controls are in the OFF position.

shock hazard between the appliance and other
appliances or metal parts in close vicinity, an
equalization-bonding stud is provided. An
equalization bonding lead must be connected to
this stud and the other appliances / metal parts

difference. The terminal is marked

ELECTRICAL, HSM-48/5S FIVE SHELF UNIT

vo ltage ph ase cy cle/h z a mps kW co rd, no p lug

208-240 (aGcY) 1 60 24 5.7 NeM a L6-30P
at 208 1 60 20.6 4.3 30A-250V
at 240 1 60 24 5.7 r ecom mend ed

mu st be on i ts ow n 30 am p c ir cu i t

380-415 1 50 10 5.7 cord, no pluG

ELECTRICAL, HSM-38/3S THREE SHELF UNIT

vo ltage ph ase cy cle/h z a mps kW co rd, no p lug

208-240 (aGcY) 1 60 10 5.7 Ne Ma 6-20P
at 208 1 60 10.8 2.3 20A-250V

at 240 1 60 12.5 3.0 rec omme nded

mu st be on i t’ s o wn 20am p c ir cu it

230 1 50 11.8 2.7 cord, no plu G

Wire diagrams are included in the literature

package supplied with the unit.

DANGER

Hard wired models must be equipped with a

country certified external allpole disconnection

switch with sufficient contact separation.

If a power cord is used for the connection of the

or equivalent must be used.

NOTE:

CE approved appliances must be
connected to an electrical circuit that is

protected by an external GFCI outlet.

ENSURE POWER SOURCE
MATCHES VOLTAGE STAMPED
ON APPLIANCE NAMEPLATE.

To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code ANSI/
NFPA No. 70. In Canada, all electrical
connections are to be made in
accordance with CSA C22.1, Canadian
Electrical Code Part 1 or local codes.

pg . 6 HSM inStallation/operation/Service Ma nu al

INSTALLATION

USER SAFETY INFORMATION

This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating instructions
and warnings must be read and understood by all
operators and users.

Before Initial Use:

Before operating the merchandiser, clean it with a

damp cloth and mild soap solution. Glass cleaner

can be used on the glass.

Special Instructions:

1. Do not allow liquids or food to come in direct

contact with the glass shelves.

2. Use hand protection when handling hot items.

3. Be certain only hot foods in appropriate heat

tested containers are used.

4. It is recommended that plastic or paper
containers be used. Pans or dishes can scratch
the glass.

5. Be careful not to overheat as this may cause
some containers to melt.

6. Do not stack containers.

Heating Characteristics

The heated upper glass surface provides even heat
transfer to hot food in heat tested containers that
are held in direct contact with the glass top.

To avoid personal injury and damage to

the unit, treat glass with care.

Remember –– glass can shatter.

CAUTION

METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN
IN OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.

HSM inStallation/operation/Service Ma nu al pg . 7