AT-S94 Version 3.0.0.45
Caution
AT-8000S Switch
Software Release Notes
Please read this document before you begin to use the management software.
Failure to upgrade the bootloader before the release software can result in a switch that will
not boot. Please read the upgrade instructions in this SRN carefully.
This document contains the following sections:
“Supported Platforms” on page 1
“Product Documentation” on page 2
“What’s New in Version 3.0.0.45” on page 2
– “New Software Features” on page 2
– “Resolved Issues” on page 2
– “Operational Notes” on page 2
– “Known Issues” on page 3
– “New Hardware Features” on page 3
“Version 3.0.0.45 Upgrade Process” on page 3
– “Software Installed with Incorrect Bootloader” on page 5
“Where to Find Product Information and Management Software Updates” on page 6
“History of Resolved Issues” on page 6
“Features History” on page 9
“Upgrade Procedure from Version 1.0.0.25” on page 11
“Contacting Allied Telesis” on page 15
Supported Platforms
The following platforms are included in the AT-8000S family of devices:
AT-8000S/16 – 16 FE ports with 1 combo 10/100/1000 SFP Port.
AT-8000S/24 – 24 FE ports with modular configuration 2 x combo 10/100/1000 SFP ports
and 2 RJ-45 10/100/1000 stacking ports.
AT-8000S/24POE – 24 FE ports with modular configuration 2 x combo 10/100/1000 SFP
ports and
2 RJ-45 10/100/1000 stacking ports, with support for Power over Ethernet on all ports.
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AT-S94 Version 3.0.0.45 Software Release Notes
AT-8000S/48 – 48 FE ports with modular configuration 2 x combo 10/100/1000 SFP ports
and 2 RJ-45 10/100/1000 stacking ports.
AT-8000S/48POE – 48 FE ports with modular configuration 2 x combo 10/100/1000 SFP
ports and
2 RJ-45 10/100/1000 stacking ports, with support for Power over Ethernet on up to 36 ports.
The AT-8000S/24, AT-8000S/24POE, AT-8000S/48 and AT-8000S/48POE can be combined
together in a six-unit high stack.
Product Documentation
For descriptions how to install the devices as standalone units or as members of a stack, refer to
the following guide:
AT-8000S Installation Guide
For lists of CLI commands available to the user to configure the devices, refer to the following
guide:
AT-8000S CLI Reference Guide
See “Where to Find Product Information and Management Software Updates” on page 6 for
instructions for accessing these documents.
What’s New in Version 3.0.0.45
New Software Features
None
Resolved Issues
Fatal error reporting task LPCL, when users perform 802.1x authentication (CQ 134428
ATI293)
Guest VLAN timeout doesn’t work even if port is changing its state from up/down (CQ134167
ATI295)
DNS behavior is inconsistent (CQ129822 ATI285)
Daylight Saving Time setting does not function properly in the southern hemisphere (CQ
138179 ATI 308)
Adding the ability to change IP address remotely in one step. (CQ 141261 ATI 313)
Operational Notes
100 Mbps SFP: Switch over back to fiber fails after fiber link restored. It happens when an
LCP155A4HSR 100M SFP is used when backup Copper link is 1G.
Recommended User Work Around: Works fine when fiber and Copper speeds are similar
and there are no issues with different SFP model.
Port Mirroring: Port mirroring closes the port and opens it again.
Recommended User Work Around: Not required.
TAB functionality: Use of the Tab key does not complete the command Interface range
VLAN all and the command Switchport general allowed VLAN.
Recommended User Work Around: Type in the full command.
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AT-S94 Version 3.0.0.45 Software Release Notes
SNMP - EWS > SNMP > Notify > Filters: Cannot add or modify filter with name containing
special characters.
Recommended User Work Around: Do not use special characters.
Time - EWS > System > System Time: The current day becomes undefined after changing
Time Zone Offset.
Recommended User Work Around: The current day will be displayed correctly when the
switch is reset.
Web Response Time: Upon full table configuration it takes longer time to open the page
IPv6 Neighbors and the page Statistics->RMON Alarm.
Flow Control: Flow control does not work on the Gigabit ports.
Recommended User Work Around: No work around.
Encryption: It is impossible to add MD5/SHA keys via EWS.
Recommended User Work Around: Use CLI commands.
Syslog: Fail to add one syslog server with a description of maximum length including some
space.
Recommended User Work Around: Do not use spaces and avoid using the maximum
allows length of the description.
LLDP: When in mixed stack of PoE and Non PoE units, you can configure the PoE-PSE
optional TLVs for non-PoE ports and these non-PoE ports will be advertised.
Recommended User Work Around: Do not configure the PoE-PSE optional TLVs for nonPoE ports, so that this information will not be advertised.
TACACS: When using the single connection option, the first login or “enable” attempts will
fail, but the retry works.
Recommended User Work Around: Use the multiple connection option (default setting).
Port lock: Port security mechanism is not triggered for MAC violation if MAC is learned on
another locked port as a secured MAC address.
Recommended User Work Around: No work around
Mac-group mapping and 802.1x: Mac-group mapping on the same port on which 802.1x
takes place, stops the authentication.
Recommended User Work Around: Use DVA instead.
IGMP snooping and private VLAN: IGMP snooping and private VLAN will not work on the
same port. Recommended User Work Around: No work around.
Mac authentication: MAC authorization fails if the default of the radius server is not md5.
Recommended User Work Around: Use md5 as default of the radius server.
Known Issues
None
New Hardware Features
None
Version 3.0.0.45 Upgrade Process
You must have the correct software and bootloader installed on your switch before beginning the
upgrade process to Version 3.0.0.45. Perform the following procedure:
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AT-S94 Version 3.0.0.45 Software Release Notes
Note
Note
Note
If you have a stacked configuration, all switches must be running the latest bootloader and
the same software version before you upgrade the software for the stack.
You can download Version 3.0.0.45files from our web site at www.alliedtelesis.com.
Refer to “Where to Find Product Information and Management Software Updates” on
page 6 for instructions on how to navigate to the software updates page for the AT-8000S.
All of the file names referenced below are contained in the zip file that you download.
1. Log into the switch.
2. For a successful software upgrade of your AT-8000S switch, it is mandatory that you first
install the latest boot loader file (s94bv10107.rfb). You can find this file in the
Latest_Boot_Loader folder that you have downloaded from the Allied Telesis web site.
3. Verify that your switches are running the correct boot loader and management software by
using the following command:
show version
4. If your AT-8000S series switch has Version 1.0.0.25 (or earlier) currently installed on it, go to
the “Upgrade Procedure from Version 1.0.0.25” on page 11. and follow the steps to upgrade
to Version 3.0.0.45. If your AT-8000S series switch has Version 1.1.0.32 or later installed on
it, go to the next step to upgrade to Version 3.0.0.45.
5. With information displayed from the “show version” command, copy the boot version number
exactly as shown. Using this number as the password, extract the ats94-30045.ros software
upgrade file from the ats94-30045.zip file.
6. Assuming your switch is running the correct bootloader, you have the correct password to
extract the ats94-30045.ros software upgrade file and you know that your current bootloader
is compatible with the Version 3.0.0.45 software. If this is the case, you can proceed with the
Version 3.0.0.45 software upgrade by following steps 9 - 11. If this is not the case,
7. If your switch is NOT running the correct bootloader version and you can NOT extract the
ats94-30045.ros software upgrade file and you must install the latest boot loader file provided
(s94bv10107.rfb) by using the following commands:
You must substitute the IP address of your local TFTP server.
For a stand alone switch -
Copy tftp://192.168.1.10/s94bv10107.rfb boot
For a stack configuration -
Copy tftp://192.168.1.10/s94bv10107.rfb unit://*/boot
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AT-S94 Version 3.0.0.45 Software Release Notes
Note
8. Verify that your switches are running the correct boot loader by using the following command:
show version
With information displayed from the “show version” command, copy the boot version number
exactly as shown. Using this number as the password, extract the ats94-30045.ros software
upgrade file from the ats94-30045.zip file.
9. Use one of the following commands depending on your configuration:
You must substitute the IP address of your local TFTP server.
For a stand alone switch -
Copy tftp://192.168.1.10/ats94-30045.ros image
For a stack configuration -
Copy tftp://192.168.1.10/ats94-30045.ros unit://*/image
10. Before rebooting the stand alone switch or stack, you must change the active image,
including each slave switch in the stack. To check the active image for each switch use the
following command.
Show bootvar
The resulting display will tell you which image is active on each switch. Depending on your
configuration, you can now issue one of the following commands, substituting x and y from
the Show bootvar command:
For a stand alone switch -
Boot sys image-y
For each switch in a stack -
Boot sys unit x image-y
Switch the active image for next reboot.
11. Reboot the device with the command:
reload
This command will cause the switch to reboot. By the end of the reboot process, Version
3.0.0.45 software will be running.
Software Installed with Incorrect Bootloader
If you accidentally install the Version 3.0.0.45 software on a switch without the latest boot loader,
the switch will fail to boot properly. To recover from this situation, you must obtain a previous
version of software (V3.0.0.35 or V3.0.0.38) from our ATI web site and perform the following
procedure to install this software using the XMODEM protocol:
1. Set up a console port connection.
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AT-S94 Version 3.0.0.45 Software Release Notes
2. Power cycle the switch.
3. Quickly press the Enter key when the switch displays the following line:
Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.
4. If you hit the Enter key quickly enough, the following Menu is displayed:
Startup Menu
[1] Download Software
[2] Erase Flash File
[3] Enter Diagnostic Mode
[4] Set Terminal Baud-Rate
[5] Back
Enter your choice or press 'ESC' to exit:
5. Select number one by pressing the ‘1’ key.
The switch will respond with the following message:
Begin the transmission of a previous version.
Downloading code using XMODEM.
You may proceed with the xmodem transfer.
6. When the download is complete, reboot the switch.
7. Install the latest boot loader (s94bv10107.rfb) using the copy command. You may use the
xmodem or TFTP options as described in the AT-8000S CLI Reference Guide.
8. Install the Version 3.0.0.45 software by the following steps 6 - 8 in “Upgrade Procedure from
Version 1.0.0.25” on page 12.
Where to Find Product Information and Management Software Updates
Both the product documentation and the management software updates for all Allied Telesis
products are available on our web site at http://www.alliedtelesis.com/support.
Once you access the web site, enter the hardware product model of your switch in the Search by
Product Name field, for example, enter “AT-8000S/24.” Then click Find. You can view the
documents online or download them onto your local workstation or server.
The software is available for download at http://www.alliedtelesis.com/ support/software/
restricted/. You must have an account to access this site. If you do not have an account, then
click on the “create an account” link.
History of Resolved Issues
Version 3.0.0.44
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AT-S94 Version 3.0.0.45 Software Release Notes
The MAC authentication option in 802.1x port-based network access control would cause the
switch to periodically reboot. (ATI 293)
The 802.1x Guest VLAN feature worked incorrectly. (ATI 295)
Version 3.0.0.43
DNS behavior was inconsistent. (CQ130199 ATI285)
IGMP ACLs were not applied properly. (CQ 123252 ATI256)
The switch stopped forwarding traffic on some ports and did not provide link status on the
affected ports. This issue was resolved in version 3.0.0.41, but was not documented.
(CQ 123741 ATI 249)
Version 3.0.0.42
This version is not released.
Version 3.0.0.41
STP: In some cases where more than one switch has the same STP Bridge Priority value in
a network, the switch with the higher MAC address would be elected as the STP root bridge.
This issue has been resolved.
(CQ 126771 ATI 275)
Version 3.0.0.40
PC is beginning re-authentication after 30 seconds and this fails although still have
connectivity. (CQ 117489 ATI 188)
NAP is not working. (CQ 117116 ATI 199)
Operation MAU in LLDP_MAD MAC/PHY TLV is 0 instead of 16. (CQ 117561 ATI 208)
Does not learn more than 30 LLDP-MED end points (CQ 121240 ATI 235)
Problem with IGMP Snooping on AT-8000S/48 stack - fatal error. (CQ 121102 ATI 230)
GVRP + LACP - GVRP does not recover after a fail. (CQ 120476 ATI 234)
Problem with IGMP Snooping on AT-8000S/48 stack - fatal error operation - SW2M: ABORT
DATA exception. (CQ 122604)
Stack issue - broadcast blocked when using “bridge multicast unregistered filtering”. (CQ
122469 ATI 244, ATI 251)
Version 3.0.0.38
udp-mib - definition for udpHCGroup has been commented out. (CQ ID 119274)
The rlpoe.mib has an incorrect module name. (CQ 118708 ATI 221)
DHCP snooping doesn't work on guest VLAN. (CQ 117217 ATI 204)
The command “default-vlan vlan” is not available on 8000S. (CQ 118706 ATI 219)
Cannot apply IP ACL because of lack of HW resources. (CQ 118117 ATI 214)
There is no support for MIB counters ifInErrors & ifOutErrors.(CQ 117172 ATI 202)
Version 3.0.0.35
Multicast - When several multicast groups are registered on a port, all will be deleted when an
IGMP Leave report for just 1 of the groups is received on the port (CQ ID114173)
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AT-S94 Version 3.0.0.45 Software Release Notes
EWS - User can not add a VLAN via GUI interface if the VLAN ID starts with 5,6,7,8,9 (CQ ID
115354)
SNMP - Added support for SNMP trap when master stack unit is down (CQ ID 117040)
Version 3.0.0.33
When the master was lost (powered down) the SFP port(s) on backup changed to DOWN –
link changed to half duplex and remained down. This issue has been resolved.
Version 3.0.0.32
Unregistered Multicast - when a user configures unregistered multicast to be filtered then
broadcast packets were mistakenly also identified as unregistered multicast and therefore
were also filtered (CQ ID 112258)
DVA - When the bridge address table is full and unregistered multicast are set to be filtered
the device fails with fatal error (CQ ID 112338)
The MAC groups mapping is not working for IGMP packets (CQ ID 89459)
Guest VLAN should be accessible only after timeout/fail authentication (CQ ID 68048)
Dynamic VLAN assignment need to allow support for tag<>0 in attribute [81] Tunnel-Private-
Group-Id (CQ ID 103461)
Command qos wrr-queue threshold should be removed from the CLI Guide (CQ ID 104433)
Traffic shaping should not be applied if port is in half duplex (CQ ID 106326)
FE/GE ports, Storm control range of supported values is incorrect in the CLI guide (CQ ID
108733)
In order to get a clean, functional compile using Castlerock SNMP need to make a few
changes to the MIB files (CQ ID 109360)
SYSLOG - on EWS system/event log modify tab “minimum severity” should be changed
to”facility” (CQ ID 111154)
SNMPv1/2 - MIB file: Some mib files compile error (CQ ID 111073)
SNTP - After enabling SNTP via EWS, the SNTP Unicast Clients and Unicast Clients polling
is still not enabled (CQ ID 110764)
EWS - At standalone DUT, EWS will display non-existed port g3,g4 (CQ ID 110769)
Diagnostic LED - The Diagnostic LED Indications in Table 7 on Page 20 of the AT-8000S
Installation Guide should read as follows:
LED Description LED Indication Description
Green System Diagnostics in progress.
Diag
Off System Diagnostics successfully completed.
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AT-S94 Version 3.0.0.45 Software Release Notes
Features History
Version 3.0.0.40
Dot1x Legacy compliant
This is an advanced 802.1x configuration enabling support for non-compliant 802.1x devices
such as Windows XP SP2.
The following is a new CLI command introduced in Version 3.0.0.40:
Table 1: CLI Command
CLI Command Description of Functionality
dot1x legacy-supp-mode Use the dot1x legacy-supp-mode interface
configuration command in multiple session mode to
enable 802.1x switch to send periodic EAPOL
request identity frame according to tx timeout period.
This is the default behavior
Version 3.0.0.38
No new features were introduced in this release.
Version 3.0.0.35
No new features were introduced in this release.
Version 3.0.0.33
No new features were introduced in this release.
Version 3.0.0.32
Dynamic VLAN Assignment (DVA) - The system supports Dynamic VLAN assignment
based on 802.1x RADIUS Attributes. A predefined VLAN is assigned to a new user/port, after
successful authentication of that user/port.
Forwarding/Filtering of Unregistered Multicast Frames - This feature enables to configure
how to handle MC Frames that belong to unregistered MC groups.
Unregistered MC groups are the groups that are not known to the switch. The switch learns
about MC groups by IGMP Snooping, or by static configuration.
Normally, MC frames are always flooded to all ports in the VLAN. If IGMP Snooping is
enabled, the switch learns about existence of MC groups and keeps track of which ports have
joined to which MC group. This enables the switch to forward the MC frames (from a
registered MC group) only to ports that are registered to that MC group. All unregistered MC
frames, i.e., the MC frames that do not belong to a registered MC group, are still flooded to all
ports on the VLAN.
The “Forwarding/Filtering of Unregistered MC Frames” feature enables to configure whether
to forward or to filter these MC frames.
STP BPDU Guard - BPDU Guard is used as a security mechanism to protect the network
from invalid configurations.
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AT-S94 Version 3.0.0.45 Software Release Notes
Note
BPDU Guard is usually used either when fast link ports (ports connected to clients) are enabled or
when STP feature is disabled. When BPDU guard is enabled on a port, the port is shut down if a BPDU
message is received and an appropriate SNMP trap is generated.
RADIUS Accounting - The feature enables to record device management sessions (Telnet,
serial and WEB but not SNMP) and or 802.1x authentication sessions.
802.1x Enhanced Features - This release supports 802.1x Multi Session mode enabling
multiple 802.1x sessions simultaneously on a port. This allows number of specific hosts that
have been authorized to get access to the port. Filtering is based on the source MAC
addresses.
The following 802.1x feature enhancements will be supported:
— Guest VLAN - This feature allows network administrators to give some limited access to
the network to unauthorized ports. The port would be a member in the Guest VLAN only
after specific timeout from “port up” (letting the supplicant to start the 802.1x), or after
802.1x authentication failure
— Unauthenticated VLAN - This feature allows network administrators to define VLANs
when authorization is not required for them.
802.1ab LLDP
— LLDP - 802.1ab is an IEEE standard for Link Layer Discovery Protocol in Ethernet
networks. It provides a method for switches, routers and access points to advertise their
identification, configuration and capabilities to neighboring devices that store the data in a
MIB (management information base). Link layer discovery allows a network management
system to model the topology of the network by interrogating the MIB databases in the
devices.
— LLDP-MED - The Link Layer Discovery Protocol – Media Endpoint is an extension of the
802.1ab IEEE standard of LLDP providing behavioral requirements for devices
implementing the extensions to enable correct multi-vendor interoperation.
IPv6 Host - The device functions as an IPv6 compliant Host, as well as IPv4 Host. This
functionality is provided in a pure IPv6 network as well as in a combined IPv4/IPv6 network.
IPv6 was not tested for UNH/DoD certification.
Configurable Login Banner - The system supports a text based banner that is configurable
via CLI Command to enable telnet session to display security messages above the login
prompt prior to login.
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AT-S94 Version 3.0.0.45 Software Release Notes
Note
Note
Version
1.0.0.25 SW
Interim SW Final SW
SW Download
via
TFTP + Reboot
SW Download
via
TFTP + Reboot
Steps 3 - 5 Steps 6 - 10
Upgrade Procedure from Version 1.0.0.25
All software released after version 1.0.0.25 requires additional FLASH sectors beyond the
current amount of FLASH sectors currently allocated for the image. Therefore the FLASH sectors
must be reordered before downloading the new software. This is accomplished by first
downloading an interim version, and only after that loading the actual released version.
Due to new Board Support Package (BSP) there is also an updated Boot code: version
1.0.0.7. This can be uploaded regardless of the SW image (ROS version) running on the
device. Therefore, boot upgrade can be performed before or after the upgrade procedure
described below.
The interim version provided reorders the FLASH allocation without the need to erase the FLASH
and download the new software via the serial cable using XMODEM. Hence, the AT-8000S
software upgrade procedure can be performed via TFTP server. The block diagram of this
procedure is shown in Figure 1.
The existing configuration is retained including MAC address and serial number.
The user will have to run the following steps to complete the upgrade procedure:
1. Back up configuration files to an external device.
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Figure 1. Software Upgrade Process from Version 1.0.0.25
During the software upgrade ensure the following:
— Ensure that the device is not powered down or that a power cable is not disconnected during the
software upgrade. If the device is powered down or if a cable is disconnected, once device is
reconnected the software upgrade must be downloaded via XMODEM
— Ensure that the device configuration is backed up to an external server/station.
— Do not use the interim code drop for Quality Assurance testing, field upgrades etc; use only the
final code drop
— When running the interim version, the initialization stage takes a relatively long time
AT-S94 Version 3.0.0.45 Software Release Notes
Note
2. Download the ats94-Interim image drop to the device via TFTP by using one of the following
commands depending on your configuration:
You must substitute the IP address of your local TFTP server.
For a stand alone switch -
Copy tftp://192.168.1.10/ats94-interim.ros image
For a stack configuration -
Copy tftp://192.168.1.10/ats94-interim.ros unit://*/image
3. Before rebooting the stand alone switch or stack, you must change the active image,
including each slave switch in the stack. To check the active image for each switch use the
following command.
Show bootvar
The resulting display will tell you which image is active on each switch. Depending on your
configuration, you can now issue one of the following commands, substituting x and y from
the Show bootvar command:
For a stand alone switch -
Boot sys image-y
For each switch in a stack -
Boot sys unit x image-y
Switch the active image for next reboot.
4. Reboot the device. By the end of the reboot process (which may take a few minutes), the
interim code drop version will be running on the device, and it will automatically rearrange the
FLASH sectors as needed.
5. Obtain the Version 3.0.0.38 software from our ATI web site. See “Where to Find Product
Information and Management Software Updates” on page 6 to navigate to this file.
6. Download the Version 3.0.0.38 software via TFTP by using one of the following commands
depending on your configuration:
For a stand alone switch -
Copy tftp://192.168.1.10/ats94-30038.ros image
For a stack configuration -
Copy tftp://192.168.1.10/ats94-30038.ros unit://*/image
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AT-S94 Version 3.0.0.45 Software Release Notes
Note
7. Before rebooting the stand alone switch or stack, you must change the active image,
including each slave switch in the stack. To check the active image for each switch use the
following command.
Show bootvar
8. The resulting display will tell you which image is active on each switch. Depending on your
configuration, you can now issue one of the following commands, substituting x and y from
the Show bootvar command:
For a stand alone switch -
Boot sys image-y
For each switch in a stack -
Boot sys unit x image-y
9. This command will switch the active image for next reboot.
10. Download the latest boot loader file (s94bv10107.rfb) to your switch or stack. You can find
this file in the Latest_Boot_Loader folder that you have downloaded from the Allied Telesis
web site. Use one of the following commands depending on your configuration:
You must substitute the IP address of your local TFTP server.
For a stand alone switch -
Copy tftp://192.168.1.10/s94bv10107.rfb boot
For a stack configuration -
Copy tftp://192.168.1.10/s94bv10107.rfb unit://*/boot
11. Verify that your switches are running the correct boot loader and management software by
using the following command:
show version
12. Assuming your switch is running the correct bootloader, you have the correct password to
extract the ats94-30045.ros software upgrade file and you know that your current bootloader
is compatible with the Version 3.0.0.45 software.
13. Download the Version 3.0.0.45 software via TFTP by using one of the following commands
depending on your configuration:
For a stand alone switch -
Copy tftp://192.168.1.10/ats94-30045.ros image
For a stack configuration -
Copy tftp://192.168.1.10/ats94-30045.ros unit://*/image
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AT-S94 Version 3.0.0.45 Software Release Notes
Note
Note
14. Before rebooting the stand alone switch or stack, you must change the active image,
including each slave switch in the stack. To check the active image for each switch use the
following command.
Show bootvar
15. The resulting display will tell you which image is active on each switch. Depending on your
configuration, you can now issue one of the following commands, substituting x and y from
the Show bootvar command:
For a stand alone switch -
Boot sys image-y
For each switch in a stack -
Boot sys unit x image-y
This command will switch the active image for next reboot.
16. Reboot the device with the command:
reload
This command will cause the switch to reboot. By the end of the reboot process, the final
code drop will be running.
17. Download saved configuration (if needed) to the device.
In case of a stack both the interim version and the final version should be downloaded to
ALL the units in the stack at the same time
Following this procedure and uploading the interim code drop is required only once. Any
future S/W upgrades will not require the additional upload of the interim code drop.
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AT-S94 Version 3.0.0.45 Software Release Notes
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis technical support by
going to the Support & Services section of the Allied Telesis web site at www.alliedtelesis.com/
support. You can find links for the following services on this page:
24/7 Online Support — Enter our interactive support center to search for answers to your
product questions in our knowledge database, to check support tickets, to learn about
RMAs, and to contact Allied Telesis technical experts.
USA and EMEA phone support — Select the phone number that best fits your location
and customer type.
Hardware warranty information — Learn about Allied Telesis warranties and register your
product online.
Replacement Services — Submit a Return Merchandise Authorization (RMA) request via
our interactive support center.
Documentation — View the most recent installation and user guides, software release
notes, white papers, and data sheets for your products.
Software Downloads — Download the latest software releases for your managed
products.
For sales or corporate information, go to www.alliedtelesis.com/purchase and select your
region.
Copyright © 2012 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission
from Allied Telesis, Inc.
Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other
product names, company names, logos or other designations mentioned herein are trademarks
or registered trademarks of their respective owners.
PN 613-001777 Rev A 15 Allied Telesis, Inc.
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