Allen&Heath QU-PAC User Manual
Before starting please download the latest Qu-Pac firmware
and documentation from www.allen-heath.com.
For Firmware Version V1.7
Publication AP9815
Limited One Year Manufacturer’s Warranty
Allen & Heath warrants the Allen &Heath -branded hardware product and accessories contained in the
original packaging ("Allen & Heath Product”) against defects in materials and workmanship when used
in accordance with Allen & Heath's user manuals, technical specifications and other Allen & Heath
product published guidelines for a period of ONE (1) YEAR from the date of original purchase by the
end-user purchaser ("Warranty Period").
This warranty does not apply to any non-Allen & Heath branded hardware products or any software,
even if packaged or sold with Allen & Heath hardware.
Please refer to the licensing agreement accompanying the software for details of your rights with
respect to the use of software/firmware (“EULA”).
Details of the EULA, warranty policy and other useful information can be found on the Allen & Heath
website: www.allen-heath.com/legal.
Repair or replacement under the terms of the warranty does not provide right to extension or renewal
of the warranty period. Repair or direct replacement of the product under the terms of this warranty
may be fulfilled with functionally equivalent service exchange units.
This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive remedy and
neither Allen & Heath nor its approved service centres shall be liable for any incidental or
consequential damages or breach of any express or implied warranty of this product.
Conditions Of Warranty
The equipment has not been subject to misuse either intended or accidental, neglect, or alteration
other than as described in the User Guide or Service Manual, or approved by Allen & Heath.
Any necessary adjustment, alteration or repair has been carried out by an authorised Allen & Heath
distributor or agent.
The defective unit is to be returned carriage prepaid to the place of purchase, an authorised Allen &
Heath distributor or agent with proof of purchase. Please discuss this with the distributor or the agent
before shipping. If the unit is to be repaired in a different country to that of its purchase the repair may
take longer than normal, whilst the warranty is confirmed and parts are sourced. Units returned should
be packed in the original carton to avoid transit damage.
DISCLAIMER: Allen & Heath shall not be liable for the loss of any saved/stored data in products that
are either repaired or replaced.
Check with your Allen & Heath distributor or agent for any additional warranty information which may
apply. If further assistance is required please contact Allen & Heath Ltd.
Qu Series products comply with the European Electromagnetic
Compatibility directive 2004/108/EC and the European Low Voltage
directive 2006/95/EC.
Any changes or modifications to the product not approved by Allen & Heath
could void the compliance of the product and therefore the users authority to
operate it.
Qu-Pac Getting Started Guide AP9815 Issue 1
Copyright © 2014 Allen & Heath. All rights reserved
Allen & Heath Limited, Kernick Industrial Estate, Penryn, Cornwall, TR10 9LU, UK
Qu-Pac Getting Started Guide 2 AP9815 iss1
ALLEN&HEATH
http://www.allen-heath.com
IMPORTANT - Read these instructions before starting:
Safety instructions
Before starting, read the Important Safety Instructions printed on the sheet supplied with the
equipment. For your own safety and that of the operator, technical crew and performers, follow
all instructions and heed all warnings printed on the sheet and on the equipment panels.
System operating firmware
The function of the Qu mixer is determined by the firmware (operating software) that runs it.
Firmware is updated regularly as new features are added and improvements made. The
firmware version current when this guide was released is noted in the Contents section.
The latest firmware can be downloaded from the Allen & Heath website, transferred to USB key
and then loaded into the Qu mixer using the Firmware Update utility. Read the Release Notes
that come with the firmware.
Check the Allen & Heath website for the latest version of Qu-Pac firmware.
Software licence agreement
By using this Allen & Heath product and the software within it you agree to be bound by the
terms of the relevant End User Licence Agreement (EULA), a copy of which can be found on
the Allen & Heath website ( www.allen-heath.com/legal ). You agree to be bound by the terms of
the EULA by installing, copying, or using the software.
Further information
Please refer to the Allen & Heath website for further information, knowledgebase and technical
support. You can join our Allen & Heath Digital Community to share knowledge and information
with other Qu users.
Check for the latest version of this Getting Started Guide.
Download the Qu Series Reference Guide AP9372.
General precautions
To prevent damage to the controls and cosmetics, avoid placing heavy objects on the
control surface, scratching the surface or touch screen with sharp objects, or rough
handling and vibration.
Protect the equipment from damage through liquid or dust contamination. Cover the
mixer when it is not being used for a long period.
Computer and touch screen technology can be affected by extreme cold. If the
equipment has been stored in sub-zero temperatures allow time for it to reach normal
operating temperature before use at the venue. Recommended operating temperature
for Qu is 5 to 35 degrees Celsius.
Avoid using the equipment in extreme heat and direct sunlight. Make sure the mixer
ventilation slots are not obstructed and that there is adequate air movement around the
equipment.
Clean the surface with a soft brush and dry lint-free cloth. Do not use chemicals,
abrasives or solvents.
It is recommended that servicing is carried out only by an authorised Allen & Heath
agent. Contact details for your local distributor can be found on the Allen & Heath
website. Allen & Heath do not accept liability for damage caused by maintenance, repair
or modification by unauthorised personnel.
Qu-Pac Getting Started Guide 3 AP9815 iss1
1. Packed contents
Qu-Pac Mixer
19” Rack Ears and screws
AA9848-L and AA9848-R
4x AB0344 M6x16 screws
4x AB0345 M6 cups
4x AB0332 M4x8 screws
Getting Started Guide
AP9815
Safety Sheet
AP9240/CL-1
• Read this before starting
Mains lead
• Check this is correct for
your territory
Options and Accessories available
Remote Audio Racks
Provides remote audio over dSNAKE Cat5 cable digital snake.
AR2412 24 Mic/Line in, 12 Line out AR84 8 Mic/Line in, 4 Line out
Part: GLD-AR2412 Part: GLD-AR0804
AB168 16 Mic/Line in,
8 Line out Remote
AudioRack.
Part: AB1608
Polyester carry bag
Part AP9931
Cat5 cables
For use with dSNAKE remote
audio
AH8822 2m (6.6’) short patch
AH9651 20m (66’) coil
AH9650 100m (330’) drum
LEDlamp
Right angled 4-pin
XLR LED lamp with
built-in dimmer
Part: LEDlampX
Qu-Pad app for iPad
Qu-You app for iOS devices
Available from the Apple Store
Full mix control Personal monitoring
Qu-Pac Getting Started Guide 4 AP9815 iss1
2. Contents
1. Packed contents ................................................................................................................................. 4
2. Contents .............................................................................................................................................. 5
3. Introduction ......................................................................................................................................... 6
4. Installing Qu-Pac ................................................................................................................................. 7
5. Rear Panel ........................................................................................................................................... 8
6. Front Panel ........................................................................................................................................ 10
7. Audio Signal Processing .................................................................................................................. 12
8. Operating Qu-Pac ............................................................................................................................. 13
8.1 Mixing using the Front Panel Controls .................................................................................... 13
8.2 Mixing using Wireless Control ................................................................................................. 15
8.3 Qu-Control................................................................................................................................ 17
9. Resetting the Mixer ........................................................................................................................... 18
9.1 Reset Mix Settings – A starting point for mixing ...................................................................... 18
9.2 System Hard Reset .................................................................................................................. 19
About this guide
This is the Getting Started Guide for the Allen & Heath Qu-Pac rack
mount digital mixer.
For more information about Qu-Pac setup and mixing functions please
refer to the Qu Mixer Reference Guide available for download from
the Allen & Heath website:
www.allen-heath.com
Please Note
This guide refers to Qu firmware V1.7. Please refer to the Allen &
Heath website for the latest version of firmware and this guide.
For information on the AR2412, AR84 and AB168 remote AudioRacks
please refer to their user guides.
Qu-Pac Getting Started Guide 5 AP9815 iss1
3. Introduction
Qu-Pac is part of the Allen & Heath Qu Series of digital mixers. It is a faderless version with the same local
connections as the Qu-16, but features the Qu-32 mix engine and can therefore be expanded to 32
channels using an optional AudioRack linked via the dSNAKE Cat5 digital snake. Qu-Pac is intended for
wireless live mixing, for example using an iPad. It can also be fully controlled using its front panel touch
screen. Qu-Pac has many applications where a compact solution is required:
Compact live mixer for wireless remote mixing
Band mixer for side-of-stage live mixing, personal monitoring, live and DAW multitrack recording
Installed mixer with user logins for live event technician and non-technical staff zone control
Corporate event mixing
Free standing or 19” 4U rack mount (rack ears supplied)
16 Mic/Line inputs expandable to 32 via dSNAKE (digital snake and optional AudioRacks)
3 stereo Line inputs, 12 mixes (4 mono, 3 stereo, LR), 4 stereo groups, 2 stereo matrix
4 internal FX engines with dedicated return channels
4 Mute groups, 4 DCA groups
Input processing – Preamp, HPF, Gate, PEQ, Compressor, Delay, Ducking
Output processing – PEQ, Graphic EQ, Compressor, Delay
100 Scene memories with recall filters, safes and USB data transfer
Qu-Drive for stereo and 18-track recording/playback to USB hard drive
32 in, 32 out USB streaming, MIDI DAW control
Qu-Pad engineer’s mixing wireless remote app for iPad
Qu-You personal monitoring app for iPhone, iPad, iPod Touch
Compatible with the Allen & Heath ME personal mixing system
Customisable 15 SoftKeys, 16 Sel keys, Qu-Control screen
User permissions and login to enable operator access required
Qu-Pac Getting Started Guide 6 AP9815 iss1
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