Allen & Heath QU-32, QU-24 User Manual
V
For firmware
Check www.allen-heath.com for the latest firmware available
Publication AP9372
1.5
Limited One Year Manufacturer’s Warranty
This product is warranted to be free from defects in materials or workmanship for period of
one year from the date of purchase by the original owner.
To ensure a high level of performance and reliability for which this equipment has been
designed and manufactured, read this User Guide before operating.
In the event of a failure, notify and return the defective unit to the place of purchase. If this
is not possible then please contact the authorised ALLEN & HEATH distributor or agent in
your country as soon as possible for repair under warranty subject to the following
conditions:
Conditions Of Warranty
The equipment has been installed and operated in accordance with the instructions in this
User Guide.
The equipment has not been subject to misuse either intended or accidental, neglect, or
alteration other than as described in the User Guide or Service Manual, or approved by
ALLEN & HEATH.
Any necessary adjustment, alteration or repair has been carried out by an authorised
ALLEN & HEATH distributor or agent.
This warranty does not cover fader wear and tear.
The defective unit is to be returned carriage prepaid to the place of purchase, an
authorised ALLEN & HEATH distributor or agent with proof of purchase. Please discuss
this with the distributor or the agent before shipping.
If the unit is to be repaired in a different country to that of its purchase the repair may take
longer than normal, whilst the warranty is confirmed and parts are sourced.
Units returned should be packed to avoid transit damage.
In certain territories the terms may vary. Check with your ALLEN & HEATH distributor or
agent for any additional warranty which may apply.
If further assistance is required please contact Allen & Heath Ltd.
Qu Series products complies with the European Electromagnetic
Compatibility directives 2004/108/EC and the European Low
Voltage directives 2006/95/EC.
Any changes or modifications to the equipment not approved by Allen &
Heath could void the compliance of the product and therefore the users
authority to operate it.
Qu Mixer User Guide AP9372 Issue 4
Copyright © 2014 Allen & Heath. All rights reserved
Allen & Heath Limited, Kernick Industrial Estate, Penryn, Cornwall, TR10 9LU, UK
Qu Mixer User Guide 2 AP9372 iss.4
ALLEN&HEATH
http://www.allen-heath.com
IMPORTANT - Read these instructions before starting:
Safety instructions
Before starting, read the Important Safety Instructions printed on the sheets supplied with the
equipment. For your own safety and that of the operator, technical crew and performers, follow
all instructions and heed all warnings printed on the sheet and on the equipment panels.
System operating firmware
The function of the Qu mixer is determined by the firmware (operating software) that runs it.
Firmware is updated regularly as new features are added and improvements made. The
firmware version current when this guide was released is noted in the Contents section.
The latest firmware can be downloaded from the Allen & Heath website, transferred to USB key
and then loaded into the Qu mixer using the Firmware Update utility.
Check the Allen & Heath website for the latest version of Qu firmware.
Software licence agreement
By using this Allen & Heath product and the software within it you agree to be bound by the
terms of the relevant End User Licence Agreement (EULA), a copy of which can be found on
the Allen & Heath website ( www.allen-heath.com/legal ). You agree to be bound by the terms of
the EULA by installing, copying, or using the software.
Further information
Please refer to the Allen & Heath website for further information, knowledgebase and technical
support. You can join our Allen & Heath Digital Community to share knowledge and information
with other Qu users.
General precautions
To prevent damage to the controls and cosmetics, avoid placing heavy objects on the
control surface, obstructing movement of the motorised faders, scratching the surface or
touch screen with sharp objects, or rough handling and vibration.
Protect the equipment from damage through liquid or dust contamination. Avoid dust or
small objects getting into the fader slots. Cover the mixer when it is not being used for a
long period.
Computer and touch screen technology can be affected by extreme cold. If the
equipment has been stored in sub-zero temperatures allow time for it to reach normal
operating temperature before use at the venue. Recommended operating temperature
for Qu is 5 to 35 degrees Celsius.
Avoid using the equipment in extreme heat and direct sunlight. Make sure the mixer
ventilation slots are not obstructed and that there is adequate air movement around the
equipment.
Transport the Qu using a touring grade, purpose designed flightcase with adequate
foam lining and internal support for protection.
Clean the control surface with a soft brush and dry lint-free cloth. Do not use chemicals,
abrasives or solvents.
It is recommended that servicing is carried out only by an authorised Allen & Heath
agent. Contact details for your local distributor can be found on the Allen & Heath
website. Allen & Heath do not accept liability for damage caused by maintenance, repair
or modification by unauthorised personnel.
Qu Mixer User Guide 3 AP9372 iss.4
1. Packed contents
Options and Accessories available
Remote Audio Racks
Provides remote audio over dSNAKE Cat5 cable digital snake.
AR2412 24 Mic/Line in, 12 Line out AR84 8 Mic/Line in, 4 Line out
Part: GLD-AR2412 Part: GLD-AR0804
Qu Mixer
Mains lead • Check this
is correct for your territory
AB168 16 Mic/Line in,
8 Line out Remote
AudioRack.
Part: AB1608
User Guide AP9372
Safety Sheets
AP3345 – English
AP7287 – French
AP8513 – Chinese
• Read this before starting
19” Rack Ear Kit for Qu-16
To mount the Qu-16 in a standard 19” rack or
flightcase. These fit over the plastic trims.
Part: QU-16-RK19
Cat5 cables
For use with dSNAKE remote
audio
AH8822 2m (6.6’) short patch
AH9651 20m (66’) coil
AH9650 100m (330’) drum
LEDlamp
Right angled 4-pin XLR
LED lamp with built-in
dimmer
Part: LEDlampX
Qu
Qu-Pad app for iPad
Available from the Apple Store
Soft cover
AP9262 Qu-16
AP9458 Qu-24
AP9639 Qu-32
REGISTER YOUR PRODUCT online at: http://www.allen-heath.com
Qu Mixer User Guide 4 AP9372 iss.4
2. Contents
1. Packed contents ................................................................................................................................. 4
2. Contents .............................................................................................................................................. 5
3. Introduction ......................................................................................................................................... 7
3.1 Overview and Features .............................................................................................................. 7
3.2 System Architecture and Processing ........................................................................................ 8
3.3 Differences between the Qu models ......................................................................................... 9
4. Connection Overview ........................................................................................................................ 11
4.1 Local Input Connections .......................................................................................................... 11
4.2 Local Output Connections ....................................................................................................... 12
4.3 Other Connections ................................................................................................................... 12
4.4 Powering up the mixer ............................................................................................................. 13
5. Connecting dSNAKE Remote Audio ................................................................................................ 14
5.1 Connecting to a remote AudioRack ........................................................................................ 14
5.2 Qu Systems .............................................................................................................................. 16
5.3 The ME Personal Mixing System ............................................................................................. 18
6. Operational Overview ....................................................................................................................... 19
6.1 Fader Strips .............................................................................................................................. 19
6.2 Channel Naming ...................................................................................................................... 21
6.3 Channel Processing ................................................................................................................. 22
6.4 Working with the Processing: .................................................................................................. 22
6.5 Working with Processing Libraries: ......................................................................................... 22
6.6 Processing Libraries ................................................................................................................ 27
6.7 Channel Routing ...................................................................................................................... 28
6.8 Working with the Routing screens ........................................................................................... 28
6.9 Working with the Groups (not Qu-16) ..................................................................................... 29
6.10 Working with the Matrix (not Qu-16) ........................................................................................ 30
6.11 Mute and DCA Groups ............................................................................................................ 31
6.12 Using Mute Groups .................................................................................................................. 32
6.13 Using DCA Groups .................................................................................................................. 33
6.14 The Master Strip ....................................................................................................................... 34
6.15 Working with the sends on faders: .......................................................................................... 35
7. Touch Screen Mixing Functions ....................................................................................................... 36
7.1 Copy, Paste, Reset keys .......................................................................................................... 37
7.2 The Sel screens – Processing and Routing ............................................................................ 38
7.3 Home Screen ........................................................................................................................... 38
7.4 Home Screen – User ................................................................................................................ 39
7.5 Home Screen – Meters ............................................................................................................ 40
7.6 Home Screen – RTA ................................................................................................................ 40
7.7 Home Screen – Qu-Drive (USB audio) .................................................................................... 40
7.8 The FX ...................................................................................................................................... 43
7.9 Working with FX – Adding vocal reverb: ................................................................................. 45
7.10 Scene Memories ...................................................................................................................... 46
8. Touch Screen Setup Functions ........................................................................................................ 49
8.1 Audio Setup -PAFL ................................................................................................................... 49
8.2 Audio Setup - Talkback ........................................................................................................... 49
8.3 Audio Setup –Signal Generator ............................................................................................... 50
8.4 Control Setup – Custom Layer ................................................................................................ 50
Qu Mixer User Guide 5 AP9372 iss.4
8.5 Control Setup - SoftKeys ......................................................................................................... 51
8.6 Control Setup - Network .......................................................................................................... 52
8.7 Control Setup - MIDI ................................................................................................................ 52
8.8 USB Data – Scene Transfer ..................................................................................................... 53
8.9 USB Data – Library transfer ..................................................................................................... 53
8.10 USB Data – Show transfer ....................................................................................................... 54
8.11 Output Patch Setup – Surface ................................................................................................. 55
8.12 Output Patch Setup – dSNAKE ............................................................................................... 55
8.13 Output Patch Setup - Monitor .................................................................................................. 56
8.14 Output Patch Setup – USB Audio ............................................................................................ 57
8.15 Utility - Calibration .................................................................................................................... 58
8.16 Utility – Qu-Drive ...................................................................................................................... 58
8.17 Utility – Firmware Update ......................................................................................................... 59
9. Working with Audio Streaming and a DAW...................................................................................... 60
10. Qu-Pad iPad app .............................................................................................................................. 62
11. Resetting the Mixer ........................................................................................................................... 63
11.1 Reset Mix Settings – A starting point for mixing ...................................................................... 63
11.2 System Hard Reset .................................................................................................................. 64
12. Specifications .................................................................................................................................... 65
12.1 Mechanical Details ................................................................................................................... 65
12.2 Qu-16 System Block Diagram ................................................................................................. 66
12.3 Qu-24 and Qu-32 System Block Diagram ............................................................................... 67
12.4 System Specifications .............................................................................................................. 68
About this guide
This is the User Guide for the Allen & Heath Qu-16, Qu-24 and Qu-32
digital mixers.
Please Note
This guide refers to Qu firmware V1.5. Please refer to the Allen &
Heath website for the latest version of firmware and this user guide. For
more details read the Release Notes available with the firmware.
For information on the AR2412, AR84 and AB168 remote AudioRacks
please refer to their user guides.
Qu Mixer User Guide 6 AP9372 iss.4
3. Introduction
3.1 Overview and Features
Building on the heritage of the GLD and flagship iLive digital consoles, the Qu presents exceptional
performance together with an intuitive analogue style user interface with a motorised fader per channel,
knobs and touch screen, total recall of all settings, full input, output and FX processing, USB streaming
and hard drive multitrack recording, digital snake capability and remote wireless control using an iPad.
There are three models in the Qu Digital Audio Mixer Series:
Qu-16 – Compact, rack mountable mixer with 16 mic and 3 stereo line input channels.
Qu-24 – Larger model with 24 mic and 3 stereo inputs. Adds stereo Groups, Matrix and more SoftKeys.
Qu-24 – Largest model with 32 mic and 3 stereo inputs. Adds 2 more stereo Groups.
Qu-16 Qu-24 Qu-32
16 Mic/Line channels 24 Mic/Line channels 32 Mic/Line channels
3 stereo Line channels 3 stereo Line channels 3 stereo Line channels
24 sources to the mix 32 sources to the mix 40 sources to the mix
12 mixes (4 mono, 3 stereo, LR) 12 mixes (4m, 3st, LR) 12 mixes (4m, 3st, LR)
4 FX (2 send buses) 4 FX (4 send buses) 4 FX (4 send buses)
4 SoftKeys 10 SoftKeys 10 SoftKeys
24 out, 22 in USB streaming 32 out, 30 in USB 32 out, 32 in USB
2 stereo Groups 4 stereo Groups
2 stereo Matrix 2 stereo Matrix
All models
Extra stereo outputs – AES digital, Alt Out, 2TRK out
Talkback mic input
dSNAKE Cat5 snake for remote audio using AR2412, AR84 or AB168
4 Mute Groups
4 DCA Groups
AnaLOGIQ™ total recall analogue preamps
Effects ported from the flagship iLive console
Dedicated stereo FX return channels
Master strip for quick access to mix levels and processing
Input channel linking for stereo sources
Input processing – Preamp, HPF, Gate, PEQ, Compressor, Delay
Output processing – PEQ, Graphic EQ, Compressor, Delay
800x480 pixel colour touch screen for quick control
Motorised faders for sends on faders, GEQ fader flip and mix recall
Quick copy and reset of processing, mixes and scenes
100 Scene memories
Channel Safes, Global and per Scene Recall Filters
Channel processing User Libraries
Qu-Drive for stereo and 18-track recording/playback to USB hard drive
®
USB streaming to/from an Apple
MIDI DAW Control driver for Mac (converts to HUI or Mackie Control)
USB transfer of Scenes, Libraries, Shows
User assignable Custom Layer
Qu-Pad wireless remote app for iPad
Compatible with the Allen & Heath ME personal mixing system
User Permissions to restrict operator access
Mac or Windows™ PC computer
Qu Mixer User Guide 7 AP9372 iss.4
3.2 System Architecture and Processing
The following diagrams show the Qu-16, Qu-24 and Qu-32 I/O (inputs and outputs), audio
architecture and processing available. The differences between the models and the routing
capability of each processing section is illustrated. Refer also to the more detailed System Block
Diagrams at the rear of this guide.
Channel SOURCE
SIGNAL FLOWQu-16
Mic/Line Inputs
1 ---------- 16
PREAMP
Mic
GAIN
Line
48V
Local Inputs dSNAKE USB
POL
TRIM HPF GATE PEQ COMP
Insert
FX
0
FX Send 1-2
FADER ASSIGN
MUTE
PRE/POST
SENDS
Line Inputs
ST1
ST2
L/M
L/M
ST3
R
L/R
R
Input Channels 1-16, ST1-3
DELAY
FX
Insert
FX 1-4
MUTE
FX Return 1-4
PEQ
MUTE
FADER
PAFL
ASSIGN
PAN
PRE/POST
LR
SENDS
PAFL Route to:
FADER ASSIGN
PAN
PRE/POST
LR
SENDS
dSNAKE
Qu-Drive
Playback
LR, 18 trk
USB B
Stream Stream
22 ch 24 ch
Route to:
LR
MIX Sends
FX Sends
DIR OUT
LR
MIX Sends
FX Sends
Record
LR, 18 trk
USB dSNAKE
PAFL
Mono 1-4, Stereo 5-6, 7-8, 9-10 Mix
Insert
PEQ COMP
FX
RTA
DELAY
GEQ
Cat5 Digital Snake to AudioRack
Line Outputs
Mix 1-----------10
Main LR
Local Outputs
PAFL MONITOR
PHONESPFL TRIM
PAFL
DELAY
MUTE
FADER
L
R
PAFL
Output BAL
LR
2Trk
LR post
AES Out
Alt Out
L
R
Output PATCHMixInputs
Route to:
Outputs
Mic/Line Inputs
1 ------ 24(32)
PREAMP
Mic
GAIN
Line
48V
Local Inputs dSNAKE USB
Channel SOURCE
POL
TRIM HPF GATE PEQ COMP
Insert
FX
0
FX Send 1-4
FADER ASSIGN
MUTE
PRE/POST
SENDS
Talkback
Mic
SIGNAL FLOWQu-24(32)
Line Inputs
ST2
ST1
L/M
L/M
R
DELAY
L/R
MUTE
PEQ
R
Input Channels 1-24, ST1-3
FX
Insert
FX 1-4
GAIN HPF
Sine
Pink
MUTE
White
Bandpass
ST3
FADER
PAN
LR
FX Return 1-4
FADER ASSIGN
MUTE
TALKBACK
TALK
ASSIGN
SIG GEN
LEV
ASSIGN
PAFL
ASSIGN
PRE/POST
SENDS
PAFL Route to:
PAN
PRE/POST
LR
SENDS
Route to:
LR
MIX
Route to:
LR
MIX
dSNAKE
Qu-Drive
Playback
LR, 18 trk
USB B
Stream Stream
30 ch 32 ch
Route to:
GRP
LR
MIX Sends
FX Sends
DIR OUT
GRP
LR
MIX Sends
FX Sends
Record
LR, 18 trk
USB dSNAKE
Main LR
PEQ COMP
Insert
GEQ
FX
DELAY
MUTE
Cat5 Digital Snake to AudioRack
Line Outputs
Grp 1---4(8)
Mix 1---------------10
Main LR
MTX 1---4
Group 1-2, 3-4, (5-6, 7-8)
PEQ COMP
Insert
GEQ
FX
DELAY
MUTE
Mono 1-4, Stereo 5-6, 7-8, 9-10 Mix
PEQ COMP
Insert
GEQ
FX
DELAY
MUTE
PAFL
Output BAL
LR
FADER
Local Outputs
FADER
PAN
LR
PAFL
Output BAL
LR
FADER
ASSIGN
PRE/POST
SENDS
2Trk
L
R
LR post
Route to:
PAFL
Output BAL
LR
ASSIGN
PRE/POST
SENDS
Route to:
MTX Sends
Outputs
Alt Out
L
R
Outputs
AES Out
Output PATCHMixInputs Masters
Route to:
Outputs
LR
MIX Sends
FX Sends
MTX Sends
DELAY
RTA
PAFL MONITOR
PHONESPFL TRIM
PAFL
Talkback
Mic
Sine
Pink
White
Bandpass
TALK
SIG GEN
MUTE
TALKBACK
GAIN HPF
Route to:
GRP
LR
ASSIGN
MIX
MTX
Route to:
ASSIGN
GRP
MIX
MTX
LR
PAFL
LEV
PEQ COMP
Insert
FX
PEQ COMP
Insert
FX
GEQ
GEQ
Main LR
DELAY
Matrix 1-2, 3-4
DELAY
MUTE
MUTE
FADER
FADER
PAFL
Output BAL
LR
ASSIGN
PRE/POST
SENDS
PAFL
Output BAL
LR
ASSIGN
PRE/POST
SENDS
Route to:
Outputs
MTX Sends
Route to:
Outputs
Qu Mixer User Guide 8 AP9372 iss.4
3.3 Differences between the Qu models
All three models operate in the same way and have a similar touch screen menu structure. The
larger models add Groups and Matrix. Other differences are shown here:
16 fader strips
4 Group masters 2 Matrix masters 4 DCA Group masters
4 SoftKeys
Shelf for iPad 10 SoftKeys 2 Group masters 2 Matrix masters
Extra FX Send and Group Mix selects 24 fader strips
LED colour strips to identify layer
Larger Touch Screen
32 fader strips
Qu Mixer User Guide 9 AP9372 iss.4
Extra 2 Group Mix selects
32 Mic/Line in
32 out, 32 in USB audio streaming
Scene, Library and Show memories - Qu-16, Qu-24 and Qu-32 memories
are compatible. Files created on one model can be transferred via USB key
and loaded on the other. The extra features of the bigger models will be
ignored when their file is loaded on a Qu-16. The extra features of the bigger
models will be reset to factory default when a Qu-16 file is loaded.
Note To be compatible, ensure all your Qu mixers are loaded with the same
version of firmware later. Check the Allen & Heath web site for the latest
firmware available.
USB Audio - A USB hard drive formatted on one model can be used on the
other. Stereo and multitrack Qu-Drive recordings are compatible. USB B
audio streaming is compatible, but note that the Qu-16 is 24 out / 22 in, the
Qu-24 is 32 out / 30 in, and the Qu-32 is 32 out / 32 in.
Firmware - Different firmware is needed for each model. Choose either the
Qu-16, Qu-24 or Qu-32 file when downloading firmware from the Allen &
Heath web site. The firmware version number will be the same for each
update that is made available. The procedure for updating firmware is the
same for all models.
24 Mic/Line in 16 Mic/Line in
32 out, 30 in USB audio streaming 24 out, 22 in USB audio streaming
8 Group out
4 Group out Matrix out
Matrix out
Qu Mixer User Guide 10 AP9372 iss.4
Talkback
Mic in
ST1 and ST2
stereo line in
4. Connection Overview
The following connections are available on the rear panel of the Qu mixer. The Qu-16 is shown here.
AES digital out
2Trk out
Network
USB B streaming
Alt out
LR main out Lamp
dSNAKE remote audio
Analogue Mix outputs Mic and Line inputs
Power On/Off
Mains power input
Mains fuse
Kensington
Lock
Cable
clamp
4.1 Local Input Connections
Pin2 = hot
Mono Line Input – Balanced ¼” TRS (Tip, Ring,
Sleeve) jack input for plugging in line level signals such as
multitrack players and radio mic receivers. To work with
unbalanced sources use a mono jack or link ring to sleeve
within the TRS stereo jack.
Use DI boxes plugged into the Mic input for high
impedance, low level sources such as acoustic instrument
pickups.
Microphone Input – Balanced XLR input for plugging
in a low level source such as a microphone or DI box. 48V
can be switched to the socket for condenser mics and active
DI boxes that require phantom power.
Note - To avoid loud thumps, mute the channel before
plugging in cables or switching 48V on or off.
Stereo Line Input – ST1 and ST2 balanced ¼” TRS
(Tip, Ring, Sleeve) jack inputs for plugging in line level
stereo sources such as CD players. The L input normals
(switches) through the R input so that you can work with a
mono source by plugging into just the L/M input.
To work with RCA phono connections use jack to RCA
converter plugs.
Talkback Input – Dedicated balanced XLR input for
plugging in a microphone to route to the mixes for the
engineer to talk to the performers on stage. Phantom power
can be switched to the socket for condenser microphones.
Qu Mixer User Guide 11 AP9372 iss.4
4.2 Local Output Connections
Pin2 = hot
Group, Mix, Matrix outputs – Balanced XLR line
level outputs for the mono and stereo mixes, for example to
feed monitor amplifiers, external processing devices, delay
fill speaker systems and recording devices. These use low
impedance, high quality differential driver circuits for
connection to +4 or 0dBu equipment. Maximum output is
+22dBu.
Professional equipment provides ‘balanced’ connections for
maximum interference rejection over long cable runs. If you
are connecting to ‘unbalanced’ equipment then make sure
the XLR pin 3 (signal cold) is linked to pin 1 (signal ground).
Main LR output – Balanced XLR line level outputs for
the main Left and Right stereo mix. These typically plug into
the FOH speaker processor, amplifier or powered speakers.
AES out – 2-channel digital output using a single XLR
connection and standard mic (2-core screened) audio cable.
It follows the AES (Audio Engineering Society) digital audio
standard and can connect to any equipment fitted with an
AES input socket. The source to this output is patched using
the Setup / Output Patch / Surface screen. Applications
include the feed to a PA speaker processor, amplifier, stereo
broadcast or recording device equipped with AES input.
4.3 Other Connections
Alt out – Stereo ‘alternative’ output on balanced TRS
jacks for connection to +4 or 0dBu equipment such as zone
feeds, fill speakers, broadcast or local monitor. The source
to this output is patched using the Setup / Output Patch /
Surface screen.
2TRK out – Stereo output on balanced TRS jacks for
connection to +4 or 0dBu equipment such as stereo
recorders. It follows the post master fader main LR mix.
Lamp – Plug in a 4-pin gooseneck lamp to illuminate the
mixer surface. You can use any industry standard 12V, 5W
or lower power lamp. We recommend the Allen & Heath
LEDLamp with built-in thumbwheel dimmer.
USB B – Type B USB connection for multi-channel
bi-directional audio streaming between the mixer and a
computer. Follows the high speed USB 2.0 standard.
Refer to the Allen & Heath web site for information on
Windows
®
and Apple® Mac drivers available for Qu.
Network – Fast Ethernet (100 Mbit/s) port for Cat5 cable
connection to a computer for MIDI over TCP/IP control of
mixer parameters, or to a wireless router (access point) for
live mixing control using the Allen & Heath Qu-Pad app
running on an iPad. The Lnk indicator flashes to indicate
network activity.
dSNAKE – The proprietary Allen & Heath ‘digital snake’
connection for remote audio using an AR2412, AR84 or
AB168 AudioRacks, and for personal monitoring using the
ME Personal Mixing System.
Qu Mixer User Guide 12 AP9372 iss.4
4.4 Powering up the mixer
The Qu mixer has an internal universal voltage power supply
unit. This means you can use your mixer in most parts of the
world without the need to modify the unit as long the local
mains supply is within the range:
Mains Voltage = 100 to 240 V.AC
Mains Frequency = 47 to 63Hz
Important - Before starting, read the Safety Instructions
Sheet packed with the mixer. These can also be
downloaded from the Allen & Heath website.
Also read the safety notes printed on the rear of the mixer.
AC MAINS IN – Standard IEC socket for connecting the
mixer to the local mains supply. Plug in a mains lead with
moulded plug suitable for your territory. A suitable mains
lead is shipped with the mixer.
Note – Do not replace the mains plug or modify the lead in
any way. For your own safety and that of the operator and
performers do not remove or defeat the ground connection.
A cable clamp is provided. You can slot the cable into this
or lock it in place. To lock the cable use a star head Torx
T20 screwdriver to refit the clamp around the cable.
Fuse – Mains input fuse to protect the mixer circuits in the
unlikely event of a failure or excessive power surge. If you
need to replace the fuse always use one of the same type
and rating as printed on the rear panel. If the replacement
fuse blows then refer to your authorised Allen & Heath
service agent for advice.
Power ON/OFF switch – Press to switch the mixer
on. Press again to switch it off.
Switching the mixer on – Press the ON/OFF switch.
The rear panel blue Power indicator lights. The mixer takes
just a few seconds to boot up. It restores its previous
settings. LR mix is selected and its processing shown on the
screen.
Note – To avoid loud thumps, do not switch the mixer on or
off while the PA speakers are powered. Always switch the
amplifiers on last, and switch them off first.
Switching the mixer off – First select the Home
screen. Touch Shut Down to safely complete processes
such as parameter storing and USB data transfer or
recording. Once complete, press the ON/OFF switch to turn
the mixer off.
Qu Mixer User Guide 13 AP9372 iss.4
5. Connecting dSNAKE Remote Audio
The Qu mixer provides local sockets on its rear panel for all audio inputs and outputs. It can also work
with remote audio by connecting over a single cable ‘digital snake’ to an Allen & Heath AudioRack, or to
the Allen & Heath ME Personal Mixing System.
5.1 Connecting to a remote AudioRack
The Qu can connect to an Allen & Heath AudioRack so that the audio can be plugged into a rack on
stage and routed to the mixer over a single Cat5 cable ‘digital snake’ plugged into its dSNAKE port.
dSNAKE carries:
Up to 38 remote input signals
Up to 16 remote output signals
40 personal mixing sends
Preamp control – Gain, Pad, 48V
The Qu mixer provides a locking Neutrik
EtherCon socket to protect the
connections and ensure suitability for
touring. Use a touring grade cable fitted
with locking EtherCon plugs.
Maximum cable length = 120m (396’)
depending on cable type. Recommended
maximum length = 100m (330’).
The ‘digital snake’ – dSNAKE provides a convenient,
single Cat5 cable alternative to the typical heavy
analogue copper multicore to connect many inputs
and outputs on stage. One cable carries multiple
channels of audio in both directions together with
remote control of the preamps.
Cat5 cable – Use STP (shielded twisted pair) Cat5e or
higher cables. Those with both foil and braided
screens provide shielding from interference and are
generally more rugged. Stranded core cables are less
prone to damage when kinked or repeatedly coiled.
Remote Inputs - dSNAKE inputs are mapped one-toone to the Qu input channels. They are not patchable.
Note - dSNAKE does not add channels to the mixer.
Choose either Local (rear panel) or dSNK (remote)
input for each channel.
Remote Outputs - Qu outputs can be patched to the
output sockets on the remote racks. These duplicate
the outputs on the Qu rear panel.
Connecting Qu to the AudioRack – Plug one end of
your Cat5 ‘digital snake’ into the Qu mixer dSNAKE port. Plug the
other end into the dSNAKE port of the AudioRack.
Connecting a second AudioRack – The AR2412 and
AB168 AudioRacks include an EXPANDER port. You can use this
to connect to an AR84 or AB168 AudioRack.
Note – The AR2412 AudioRack cannot be used as an expander in
a Qu system.
Note – You can connect up to two AudioRacks in a Qu system.
This includes the main rack and one expander rack.
Once connected and powered up, the Qu touch screen should
display the ‘dS’ icon in its toolbar to show that one or more
dSNAKE devices are recognised by the system.
Qu Mixer User Guide 14 AP9372 iss.4
Available AudioRacks:
AB168 16 Mic/Line in, 8 Line out - Floor, shelf or rack mount
The AB168 AudioRack can be used as a stage box on the floor or a surface, or mounted in a 19” rack
using the optional rack ears.
AR2412 24 Mic/Line in, 12 Line out - Rack mount
AR84 8 Mic/Line in, 4 Line out - Rack mount
Inputs – Use the Preamp screen Fn key Source page
to choose either ‘Local’ or ‘dSNK’ (remote) for each
channel source. AudioRack Input sockets are not
patchable. They are mapped one-to-one to each Qu
channel.
Note – Adding an AudioRack does not expand the
number of Qu channels available.
Outputs – The Qu mixer outputs will appear
simultaneously at its rear panel sockets and also at the
sockets on the remote rack. AudioRack output sockets
are patchable. Qu outputs can be patched to the rack
sockets using the Setup / Output Patch / dSNAKE
screen.
EXPANDER – To connect to a
second AB168 to add more
input and output sockets. Also
compatible with the Allen &
Heath ME personal mixing
system.
dSNAKE – To connect to the Qu
mixer using a Cat5 digital snake.
EXPANDER – To connect to an
AR84 or AB168 to add more
input and output sockets.
MONITOR – To connect to the
Allen & Heath ME personal
mixing system.
dSNAKE – To connect to the
Qu mixer using a Cat5 digital
snake.
EXPANDER – To connect to
the Expander port of the
AR2412, or connect directly to
the Qu mixer via its dSNAKE
port.
Qu Mixer User Guide 15 AP9372 iss.4
5.2 Qu Systems
The Qu mixer has sockets for all its inputs and outputs on its rear panel and can therefore be used
without any additional rack. However, if you wish to use a digital snake to connect remote stage audio to
the mixer using a single Cat5 cable then there are several rack options available. The following diagrams
show suggested combinations:
Qu-16 – All inputs and outputs
are available locally. Use on
stage or with an analogue
Qu-16
Qu-16+AB168 – Provides a
rugged digital snake and stage
box for all 16 mic inputs and up
to 8 returns.
Qu-16
dSNAKE
AB168
Qu-24 – All inputs and outputs
are available locally.
Qu-24 Qu-24
Qu-24+AR2412+AR84 – Adds
the ST1-3 stereo mic inputs near
the stage.
Qu-24
dSNAKE
CH1-24 Out1-12
AR2412
1-6 = ST1-3
AR84
CH1-16 Out1-8
Out13-167-8 = unused
Qu-16+AR84 – 8 remote inputs.
Provides 4 outputs, ideal for
feeding a stereo PA and two
monitors.
Qu-16
dSNAKE
AR84
dSNAKE
AB168
Qu-24+AR84 – 8 remote inputs.
Provides 4 outputs
dSNAKE dSNAKE
CH1-8 Out1-4
Qu-24
CH1-16 Out1-8
EXPANDER
AR84
Qu-24+AB168 – Digital snake
for 16 mic inputs on stage.
dSNAKE
AB168
CH1-8 Out1-4
Qu-16
CH1-16 Out1-8 Out9-16
Qu-16+AR2412 – Access all
inputs and outputs near the
stage. ST1-3 provide stereo mic
inputs.
Qu-16
dSNAKE
1-16 = CH1-16
17-22 = ST1-3
23-24 = unused
AR2412
Qu-16+2x AB168 – A second
stage box expands the first to
access ST1-3 on its first 6 inputs
and provides more outputs.
Inputs 7-16 are not used.
1-6 = ST1-3
7-16 = unused
EXPANDER
Qu-24+AR2412 – Access all 24
mic inputs near the stage.
Qu-24
CH1-24 Out1-12
AR2412
Qu-24+2x AB168 – Expands
with a second stage box to
access all inputs.
Qu-24
dSNAKE
CH1-16 Out1-8
AB168
1-8 = CH17-24
9-14 = ST1-3
15-16 = unused
EXPANDER
Out1-12
Out9-16
Qu Mixer User Guide 16 AP9372 iss.4
g
Qu-32 – All inputs and outputs
are available locally.
Qu-32 Qu-32 Qu-32
Qu-32+AB168 – Digital snake
for 16 mics on stage.
Qu-32 Qu-32
dSNAKE
AB168
CH1-16 Out1-8
Qu-32+AR2412+AR84 –
Provides all 32 mic inputs near
the stage.
Qu-32 Qu-32
dSNAKE
CH1-24 Out1-12
AR2412
AR84
Out13-16CH25-32
Qu-32+AR84 – 8 remote inputs.
Provides 4 outputs
dSNAKE dSNAKE
CH1-8 Out1-4
AR84
Qu-32+2x AB168 – Add a
second AB168 for 32 mics on
sta
e.
dSNAKE
AB168
Qu-32+AR2412+AB168 –
Access to all inputs including
stereos.
dSNAKE
EXPANDER
AR2412
CH1-16 Out1-8
CH1-24 Out1-12
Qu-32+AR2412 – Access to 24
mic inputs near the stage.
CH1-24 Out1-12
AR2412
Out9-16
CH17-32
EXPANDER
1-8 = CH25-32
9-14 = ST1-3
15-16 = unused
EXPANDER
Out9-16
ME Personal Mixing System – The Qu system can interface directly or via the ME-U hub to ME-1 personal
mixers using any available dSNAKE, EXPANDER or MONITOR port.
Qu Mixer
dSNAKE dSNAKE
ME System ME System ME System ME System
Parallel connection
Use the ME-U hub or a
standard PoE hub to
power and connect to
several ME-1 mixers
using individual Cat5
cables.
Qu Mixer User Guide 17 AP9372 iss.4
Qu Mixer Qu Mixer Qu Mixer
dSNAKE
AB168
PSU
AR2412
ME-U hub
ME-D
MONITOR
PoE
dSNAKE
AB168
ME-1
EXPANDER
PSU
ME-1
Daisy chain connection
Connect to Link In of the
PSU
first ME-1 mixer. Connect
its Link Out to daisy chain
to the next. Use the power
units provided with each
ME-1 mixer.
EXPANDEREXPANDER
5.3 The ME Personal Mixing System
The Allen & Heath ME Personal Mixing System can be used with the Qu mixer. This provides
customisable personal monitor control for individual musicians and performers on stage.
ME-1 personal mixer – A compact personal mixer
able to work with up to 40 channels. Features built-in
headphones and monitor output. Intuitive and easy to
operate, its 16 select keys can be configured to
provide as much or as little control as the musician
needs.
The 40 ME channels are mapped from the Qu input
channel direct outputs, FX and mixes to dSNAKE. Qu
sends audio and stereo status information. Channels
can be chosen and grouped to ME-1 keys using the
setup function available on the ME-1 mixer.
Multiple ME-1 mixers can be connected in series
(daisy chained) by linking the output of one to the
input of the next. Alternatively, they can be connected
in parallel and powered over their Cat5 cables using a
standard PoE Ethernet switch or the Allen & Heath
ME-U hub. The ME connects directly to a dSNAKE
compatible port using a Cat5 cable.
Connecting ME to the AR2412 AudioRack - ME-1 mixers, a standard Ethernet switch or the ME-U hub
can be plugged into either or both the AR2412 MONITOR and EXPANDER ports.
Daisy chain
Connecting ME to the Qu mixer - ME-1 mixers, a standard Ethernet switch or the ME-U hub can be
plugged directly into the Qu dSNAKE port if you are not using this to connect to an AudioRack. Power can
be provided over the Cat5 by the ME-U or a PoE switch.
Find out more about the ME Personal Mixing System at www.allen-heath.com
dSNAKE
Daisy chain other ME-1
MONITOR port
dSNAKE
Power unit
EXPANDER port
Qu Mixer User Guide 18 AP9372 iss.4
6. Operational Overview
This section provides an overview of the Qu layout and operation to help you get started quickly. The Qu16 mixer is shown here.
Fader Flip
Mix assign
Layer select
Fader Strips
SuperStrip
TouchChannel
Channel select Sel key
Touch Screen
Screen select
Qu-Drive
Engineer’s monitor
Copy/Paste/reset
Function key ( Fn )
SoftKeys
Master Strip
Mix select Mix keys
6.1 Fader Strips
The Qu mixer has a group of fader strips, one per channel. These
provide access to the input and master channel levels and
processing.
The main channel levels, master levels and all sends to the FX
and mixes can be easily viewed and adjusted using the faders.
The faders can also be used to adjust the Graphic EQ while in
Fader Flip mode.
The faders are motorised and instantly move to show the current
settings when the layer or function is changed.
Layers – There are three Layers. These provide access to inputs and masters as identified by the labels
alongside the layer select keys. Indicators next to the keys show which layer is active.
Press the lower key to access the mono channels.
Press the upper key to access the 3 stereo channels, FX returns, FX sends and Mix masters.
Press both keys together to access the user assignable Custom layer.
Note – There is an option in the Setup / Control / Custom Layer screen to enable ‘Custom Layer only’.
This lets you choose which channels the user should have access to.
Qu Mixer User Guide 19 AP9372 iss.4
Mute key – Press to turn off the channel audio signal. This affects the send to
all mixes including LR, groups, effects and stage monitors. The key lights red
when muted. It flashes when muted by a Mute or DCA Group master.
Sel key (select) – Press to access the Channel Processing. Parameters can
be adjusted using the SuperStrip controls. The touch screen will display the
settings and provide additional controls if either the Processing or Routing screen
is active. The Sel key is also used for:
Assign mix routing – Hold down the ‘Assign’ key and press Sel keys to
assign channels to the mix currently selected in the Master Strip. The Sel
keys light green to show channels assigned to the selected mix.
Assign Pre/Post fade sends – Hold down the ‘Pre Fade’ key and press Sel
keys to toggle channel sends pre or post fader for the mix currently selected
in the Master Strip. The Sel keys light green to show channels set pre-fade.
Copy channel processing – Hold down the Copy key and press a channel
Sel key to copy its processing settings. Then hold down the Paste key and
press one or more Sel keys to instantly paste those settings to other
channels.
Reset channel processing – Hold down the Reset key and press a channel
Sel key to instantly reset all its processing to factory default.
Reset Graphic EQ band – Press Sel to reset the associated GEQ frequency
band to 0dB while in GEQ Flip mode.
PAFL key – Press to listen to a channel using headphones and check its level
on the main meters. The meter PAFL indicator lights. Press PAFL again to turn it
off. A SoftKey can be assigned to clear all active PAFL selections. Options are
available in the Setup / Audio / PAFL screen to choose how you want PAFL to
work:
Additive mode – Pressing a PAFL key automatically cancels any previous
selection. Turn Additive on to PAFL more than one channel at a time.
Sel follow PAFL – Link the Sel switch so that pressing PAFL automatically
selects the processing for that channel.
LR to PAFL – Routes the main LR mix to the monitor when there is no PAFL
selected.
Output AFL – This option sets the mix strip PAFL keys to monitor AFL (afterfade listen). With this option turned off these keys monitor PFL (pre-fade
listen). The default is AFL so that you can check mixes after the master fader.
Input AFL – This option sets the input strip PAFL keys to monitor AFL (afterfade listen). With this option turned off these keys monitor PFL (pre-fade
listen). PFL is the usual setting for inputs so that you can check and set their
gain before you bring up the faders.
Channel meter – The strip meters let you keep an eye on signal levels while
you are mixing. These display channel level before the fader and mute control:
Pk – Lights red to warn that the signal is too hot and gain or trim should be
reduced. It turns on 3dB before clipping to warn you before audible
distortion. Pk senses the signal at several points within the channel.
0 – Lights when the signal reaches nominal 0dBu allowing a healthy 18dB
headroom. This is the normal level for mixing.
Sig – Lights to show signal presence. It turns on at -26dBu.
Fader – Controls the level of the input channel, FX or mix master assigned to it.
This can be the main channel fader or a send to an effect or mix depending on
which Mix Select key is active in the Master Strip.
The faders can also control the Graphic EQ frequency bands while in GEQ Flip
mode. The range of frequencies accessed by the faders is highlighted in the touch
screen and labelled at the top of the faders. The centre 0dB flat position is marked
on the fader scale.
Qu Mixer User Guide 20 AP9372 iss.4
6.2 Channel Naming
Qu channels, FX, mixes and groups can be named using the screen keypad. The following can be
named:
Mono input channels
Stereo input channels
FX Returns
FX Sends
Mix
LR
Groups
Matrix
Mute Groups
DCA Groups
Channel names
The name is displayed at the top left of the
Processing and Routing screens. The name can be
edited from the Processing screen.
The pencil icon appears when the name is blank. All
names are cleared when the Qu mixer is reset or the
‘Reset Mix Settings’ scene is recalled.
Touch the name box to open the screen keypad and
edit the name.
Names can have up to 6 characters.
Shift
Touch the Shift button to type in an uppercase
character. Touch the button twice for Caps Lock.
Mute and DCA Group names
Open the Routing screen Fn key Mute/DCA page to
view the Mute and DCA Group masters. Their names
are displayed.
Touch a name box to open the screen keypad and edit
the name.
Qu-Pad iPad app names
Names stored in the Qu mixer are sent to the iPad.
These are displayed and can be edited using the iPad.
Names and Scene memories
Names are stored as part of the Qu mixer Scene
memories.
You can block or allow names in Scene recall using
the Global and per scene Filters. Three filter items
affect names:
Input/FX Names – CH, ST, Groups and FX Returns
Output Names – FX Sends, Mix, LR, Matrix
Mute/DCA Grp Masters – Mute and DCA names
Qu Mixer User Guide 21 AP9372 iss.4
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