Alcatel Onetouch 2012D User Manual
G
D
Introduction ........................................
Table of contents
TCT Mobile Limited would like to thank you for purchasing this mobile
phone.
Home screen
•Convenient at-a-glance view of Widget applications
•Menu shortcuts for quick access
Power media applications
•Music & Radio
•Webcam
The 3.0 Megapixel camera is a good companion for PC instant messaging.
Bluetooth
With Bluetooth 3.0 supporting A2DP profiles, enjoy handsfree
conversations.
Apps
Apps store is an online software store, where you can download and install
applications and games to your phone.
1 2
Safety and use ............................................................. 6
General information ................................................ 11
Regulatory information ........................................... 13
1 Getting started ............................................................ 15
1.1 Set-up ...................................................................................................15
1.2 Power on your phone ......................................................................17
1.3 Power off your phone ......................................................................17
2 Your mobile ................................................................. 18
2.1 Keys and connectors ........................................................................18
2.2 Status bar icons ..................................................................................20
2.3 Home screen ......................................................................................22
3 Making a call ................................................................ 24
3.1 Placing a call ........................................................................................24
3.2 Calling your voicemail ......................................................................24
3.3 Receiving a call ...................................................................................25
3.4 During a call ........................................................................................25
3.5 Conference calls ................................................................................26
4 Messages ....................................................................... 27
4.1 Access ..................................................................................................27
4.2 Write message ...................................................................................27
4.3 Message folders ..................................................................................28
4.4 Broadcast SMS ....................................................................................29
4.5 Voicemail .............................................................................................29
4.6 Templates ............................................................................................29
4.7 Settings .................................................................................................30
5 Contacts ....................................................................... 31
5.1 Consulting your contacts ................................................................31
5.2 Adding a contact ................................................................................32
5.3 Available options................................................................................33
6 Call log .......................................................................... 34
6.1 Access ..................................................................................................34
6.2 Available options................................................................................34
7 Apps ............................................................................. 35
7.1 Locate the item you want to download ......................................35
7.2 Download, install and manage applications .................................36
8 Apps Mgr ...................................................................... 37
9 Camera ......................................................................... 37
9.1 Access ..................................................................................................37
9.2 Camera.................................................................................................37
9.3 Video ....................................................................................................39
10 Media applications ....................................................... 40
10.1 Music .....................................................................................................40
10.2 Images ...................................................................................................41
10.3 Videos ...................................................................................................41
10.4 FM radio ..............................................................................................42
11 My files .......................................................................... 43
11.1 Phone ....................................................................................................43
11.2 Memory card ......................................................................................44
11.3 Managing audios, images, videos and others ...............................45
3 4
11.4 Formats and compatibility ...............................................................46
11.5 Memory status ...................................................................................46
12 Applications ................................................................. 47
12.1 Facebook .............................................................................................47
12.2 FB Messenger .....................................................................................49
12.3 Twitter .................................................................................................50
13 Game ............................................................................ 50
14 Services ........................................................................ 50
15 Tools ............................................................................. 51
15.1 Alarm ....................................................................................................51
15.2 Calculator ............................................................................................51
15.3 Calendar ..............................................................................................52
15.4 Notes ....................................................................................................52
15.5 Bluetooth™ ........................................................................................53
15.6 Recorder ..............................................................................................56
15.7 Voice alarm .........................................................................................56
15.8 Fake call ...............................................................................................57
15.9 Call filter ..............................................................................................57
15.10 Internet ................................................................................................58
16 Profiles .......................................................................... 59
16.1 General ................................................................................................59
16.2 Vibrate ..................................................................................................60
16.3 Silent .....................................................................................................60
16.4 Flight mode .........................................................................................60
17 Settings ......................................................................... 61
17.1 Phone settings ....................................................................................61
17.2 Call settings .........................................................................................63
17.3 Network ..............................................................................................65
17.4 Connectivity ........................................................................................66
17.5 Security ................................................................................................66
17.6 Regulatory & Safety ...........................................................................67
17.7 Rights manager ...................................................................................67
17.8 Restore default ...................................................................................67
17.9 Dual SIM settings ...............................................................................67
18 Making the most of your mobile .............................. 68
18.1 PC suite ...............................................................................................68
18.2 Mobile Upgrade..................................................................................69
18.3 Webcam ..............................................................................................69
19 Latin input mode ......................................................... 70
20 Warranty ...................................................................... 71
21 Accessories................................................................... 73
22 Troubleshooting .......................................................... 74
This product meets applicable national SAR limits of 2.0 W/
kg. The specific maximum SAR values can be found on page 9
of this user guide.
When carrying the product or using it while worn on your
www.sar-tick.com
body, either use an approved accessory such as a holster or
otherwise maintain a distance of 10 mm from the body to
ensure compliance with RF exposure requirements. Note that
the product may be transmitting even if you are not making
a phone call.
5 6
Safety and use .............................
We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims
any liability for damage, which may result as a consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk,
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using
their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle's
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is
adequately shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many
other types of equipment now in regular use, mobile telephones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold
it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move
the handset away from your ear while using the "hands-free" mode because the amplified volume
might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without
supervision.
When replacing the cover please note that your phone may contain substances that could create
an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer's recommended
operating temperature range is -10°C to +55°C.
Over 55°C the legibility of the phone's display may be impaired, though this is temporary and not
serious.
Emergency call numbers may not be reachable on all cellular networks. You should never rely only
on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile
Limited and its affiliates and are compatible with your phone model. TCT Mobile Limited and its
affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all important information stored
in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children's use of video games or other features that incorporate
flashing lights on the phones. All persons should discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and
see a doctor.
When you play games on your phone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people or any of their personal
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any
liability which may result from the improper use of the mobile phone.
• BATTERY:
Before removing the battery from your phone, please make sure that the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures
above 60ºC.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those
not recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the accessories means that these
products must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment,
so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection facilities; instead they are to be taken to collection
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• CHARGERS
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of information
technology equipment and office equipment use. They are also compliant to the ecodesign directive
2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
• RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/
EC (R&TTE) is required of all mobile phone models before they can be put on the market. The
protection of the health and safety for the user and any other person is an essential requirement
of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for
exposure to radio waves (radio frequency electromagnetic fields) recommended by international
guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and
include a substantial safety margin designed to assure the safety of all persons, regardless of age
and health.
7 8
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit for mobile devices is 2.0 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting at
its highest certified power level in all tested frequency bands. The highest SAR values under the
ICNIRP guidelines for this device model are:
2012G/2012D:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR GSM 900 + Bluetooth 0.448 W/kg
Body-worn SAR GSM 900 + Bluetooth 0.772 W/kg
During use, the actual SAR values for this device are usually well below the values stated above.
This is because, for purposes of system efficiency and to minimize interference on the network, the
operating power of your mobile device is automatically decreased when full power is not needed
for the call. The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of 10 mm. To meet RF
exposure guidelines during body-worn operation, the device should be positioned at least this
distance away from the body. If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the phone the indicated distance away
from the body.
Organizations such as the World Health Organization and the US Food and Drug Administration
have stated that if people are concerned and want to reduce their exposure they could use a
hands-free device to keep the phone away from the head and body during phone calls, or reduce
the amount of time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are available on the following
site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with headset
or USB data cable. If you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 10 mm away from the body.
• LICENCES
Obigo® is a registered trademark of Obigo AB.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and
any use of such marks by TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their respective owners.
ALCATEL ONETOUCH
2012G/2012D BLUETOOTH
DECLARATION ID D022118
eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.
Facebook and the f Logo are trademarks of Facebook, Inc., and are used under
license.
Twitter and the T Logo are trademarks of Twitter, Inc., and are used under
license.
9 10
General information ..................
•Internet address: www.alcatelonetouch.com
•Hot Line Number: see "TCT Mobile Services" leaflet or go to our
website.
•Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
On our website, you will find our FAQ (Frequently Asked Questions) section.
You can also contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM networks in quad
band with 850/900/1800/1900 MHz bands.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com.
Protection against theft
Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the phone’s memory. We recommend that you
note the number the first time you use your telephone by entering * # 0
6 # and keep it in a safe place. It may be requested by the police or your
operator if your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using it, even with
a different SIM card.
(1)
Contact your network operator for service availability.
(1)
11 12
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if
any, nor for their potential consequences, which responsibility shall be
borne by the operator exclusively. This handset may contain materials,
including applications and software in executable or source code form,
which is submitted by third parties for inclusion in this handset ("Third
Party Materials"). All third party materials in this handset are provided "as
is", without warranty of any kind, whether express or implied, including
the implied warranties of merchantability, fitness for a particular purpose
or use/third party application, interoperability with other materials or
applications of the purchaser and non-infringement of copyright. The
purchaser undertakes that TCT Mobile has complied with all quality
obligations incumbent upon it as a manufacturer of mobile devices and
handsets in complying with Intellectual Property rights. TCT Mobile will
at no stage be responsible for the inability or failure of the Third Party
Materials to operate on this handset or in interaction with any other
devices of the purchaser. To the maximum extent permitted by law, TCT
Mobile disclaims all liability for any claims, demands, suits or actions, and
more specifically – but not limited to – tort law actions, under any theory
of liability, arising out of the use, by whatever means, or attempts to use,
such Third Party Materials. Moreover, the present Third Party Materials,
which are provided free of charge by TCT Mobile, may be subject to paid
updates and upgrades in the future; TCT Mobile waives any responsibility
regarding such additional costs, which shall be borne exclusively by the
purchaser. The availability of the applications may vary depending on the
countries and the operators where the handset is used; in no event shall
the list of possible applications and software provided with the handsets
be considered as an undertaking from TCT Mobile; it shall remain merely
as information for the purchaser. Therefore, TCT Mobile shall not be held
responsible for the lack of availability of one or more applications wished
for by the purchaser, as its availability depends on the country and the
operator of the purchaser. TCT mobile reserves the right at any time
to add or remove Third Party Materials from its handsets without prior
notice; in no event shall TCT Mobile be held responsible by the purchaser
for any consequences that such removal may have on the purchaser
regarding the use or attempt to use such applications and Third Party
Materials.
Regulatory information .............
The following approvals and notices apply in specific regions as noted.
2012G:
2012D:
13 14
Getting started .....................
1
1.1 Set-up
Removing and installing the back cover
Removing and installing the battery
Inserting and removing the SIM card
2012G
2012D
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card, press
it and slide it out.
Your phone only supports mini SIM card. Do not attempt to
insert other SIM types like micro and nano cards, otherwise this
may cause damage to your phone.
Charging the battery
15 16
Connect battery charger to your phone and plug into the socket.
•Charging may take about 20 minutes to start if the battery is out of
power.
•Be careful not to force the plug into the socket.
•The main socket must be close to the phone and easily accessible (avoid
electric extension cables).
•When using your telephone for the first time, charge the battery fully
(approximately 3 hours). You are advised to fully charge the battery
( ).
To reduce power consumption and energy waste, when battery is
fully charged, disconnect your charger from the plug; switch off
Bluetooth or background-running applications when not in use;
reduce the backlight time, etc.
Your mobile ..........................
2
2.1 Keys and connectors
1.2 Power on your phone
Hold down the key until the telephone powers on, type in your PIN
code if necessary and then confirm with the key. The Home screen is
displayed.
If you do not know your PIN code or if you have forgotten it, contact
your network operator. Do not leave your PIN code with your telephone.
Store this information in a safe place when not in use.
If Broadcast SMS are displayed, use the key to browse through them or
press the to return to the Home screen.
1.3 Power off your phone
Hold down the key from the Home screen.
17 18
Left softkey
Voicemail key
Headset
connector
Send key
* key
Camera
Right softkey
End key
# key
Volume key
Micro-USB
connector
• Press to confirm an option
• Press to go left/right/up/down
If widget bar is hide:
Profiles
Calendar
Messages
Alarm
• Access main menu
•Pick up/Send a call
• Press: Enter Call log
• Press and hold: Enter Fake call
• Access contacts
• Press: End a call
Return to the Home screen
• Press and hold: Power on/off
• Press and hold: Access your voicemail
From Idle screen
• Press: 0
• Press and hold: “+/P/W”
In Edit mode
• Press: Access symbols table
• Press and hold: 0
From Idle screen
• Press: *
In Edit mode:
• Press: Change input methods
• Press and hold: Access language list
From Idle screen
• Press: #
• Press and hold: Vibration alert
In Edit mode
• Press: (space)
19 20
2.2 Status bar icons
(1)
In 2012G:
Battery charge level.
Level of network reception.
Bluetooth status (Activated).
Bluetooth status (Connected to an audio device).
Missed calls.
Call forwarding activated: your calls are forwarded.
SD card scanning completed.
Roaming.
Flight mode.
GPRS connecting.
GPRS connection status (Activated).
EDGE connecting.
EDGE attached.
Music activated.
Radio is on.
Headset connected.
Alarm or appointments programmed.
(1)
The icons and illustrations in this guide are provided for informational purposes
only.
Receiving an MMS.
Sending an MMS.
SMS unread.
MMS unread.
Voicemail message arrived.
(Flickering) Message is full: your phone cannot accept any
new message. You must access the message list and delete at
least one message on your SIM card or on your phone memory.
Vibrate alert: your phone vibrates, but does not ring or beep
with the exception of the alarm.
Silence mode: your phone does not ring, beep or vibrate with
the exception of the alarm.
In 2012D:
Level of network reception.
Call forwarding activated: your calls are forwarded.
GPRS connecting.
GPRS connection status (Activated).
EDGE connecting.
EDGE attached.
2.3 Home screen
Status bar
Wallpaper
Widget bar
21 22
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