Alcatel 4047A Instruction Manual

For more information on how to use the phone, please go to www.alcatel-mobile.com and download the
complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.

Help

Refer to the following resources to get more FAQ, software, and service
information.

To learn about

Consulting FAQ

Updating your phone’s
software

Finding your serial number
or IMEI

Obtaining warranty
service

Viewing legal information

Using other alcatel apps

Follow these steps

Go to

http://www.alcatel-mobile.com/global-en/
support/topFaq.json

Update through the Updates app on your device.

To download the software update tool onto your
PC, go to

http://www.alcatel-mobile.com/global-en/
support/softwareUpgrade/list

You can find your serial number or International
Mobile Equipment Identity (IMEI) on the packaging
materials. Or, on the phone, choose Settings >
About phone > Status.

First follow the advice in this guide. Then check
hotlines and repair centres information through

http://www.alcatel-mobile.com/global-en/
support/repairResult

On the phone, go to Settings > About phone >
Legal information.

Go to

http://www.alcatel-mobile.com/global-en/apps/
appsList

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Table of Contents

Safety and use ........................................................................................5

Radio waves ......................................................................................... 10

Licences ................................................................................................. 13

General information ........................................................................... 14

1 Your mobile ................................................................................... 16

1.1 Keys and connectors .........................................................................16

1.2 Getting started ...................................................................................19

1.3 Home screen .......................................................................................20

2 Text input ....................................................................................... 29

2.1 Using the onscreen keyboard .........................................................29

2.2 Text editing ..........................................................................................30

3 Call, Call log and Contacts ......................................................... 31

3.1 Call ........................................................................................................31

3.2 Call log .................................................................................................37

3.3 Contacts ...............................................................................................38

4 Messaging and Email .................................................................. 44

4.1 Messaging ............................................................................................44

4.2 Email .....................................................................................................49

5 Calendar, Clock, and Calculator ............................................... 51

5.1 Calendar ...............................................................................................51

5.2 Clock .....................................................................................................53

5.3 Calculator .............................................................................................56

6 Getting connected ....................................................................... 57

6.1 Connecting to the internet ..............................................................57

6.2 Connecting to a Bluetooth device ................................................59

6.3 Connecting to a computer via USB ...............................................60

6.4 Sharing your phone's mobile data connection ............................61

6.5 Connecting to virtual private networks ........................................62

7 Multimedia applications ............................................................. 64

7.1 Camera .................................................................................................64

7.2 Gallery ..................................................................................................67

7.3 Music ....................................................................................................70

8 Others ............................................................................................. 72

8.1 Files .......................................................................................................72

8.2 Sound Recorder ..................................................................................72

8.3 Radio .....................................................................................................73

8.4 Other applications .............................................................................74

9 Google applications ..................................................................... 75

9.1 Chrome ................................................................................................75

9.2 Gmail .....................................................................................................75

9.3 Maps .....................................................................................................75

9.4 YouTube ................................................................................................76

9.5 Play Store .............................................................................................76

9.6 Drive .....................................................................................................76

9.7 Play Music ...........................................................................................76

9.8 Play Movies & TV...............................................................................77

9.9 Duo .......................................................................................................77

9.10 Photos ..................................................................................................77

9.11 Keep ......................................................................................................77

10 Settings .......................................................................................... 78

10.1 Wireless & networks .........................................................................78

10.2 Device ..................................................................................................80

10.3 Personal ...............................................................................................82

10.4 System ..................................................................................................87

11 Making the most of your phone............................................... 91

11.1 Updates ................................................................................................91

3 4

12 Accessories .................................................................................... 93

13 Warranty ........................................................................................ 94

14 Troubleshooting ........................................................................... 96

15 Specifications ..............................................................................102

This product meets applicable national SAR limits of 2.0
W/kg. The specific maximum SAR values can be found on
Radio waves section.

When carrying the product or using it while worn on your
body, either use an approved accessory such as a holster
or otherwise maintain a distance of 5 mm from the body to

www.sar-ck.com

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume
levels for long periods. Exercise caution when holding your device
near your ear while the loudspeaker is in use.

ensure compliance with RF exposure requirements. Note
that the product may be transmitting even if you are not
making a phone call.l.

Safety and use ...................................

We recommend that you read this chapter carefully before using your phone.
The manufacturer disclaims any liability for damage, which may result as a
consequence of improper use or use contrary to the instructions contained
herein.

• TRAFFIC SAFETY:

Given that studies show that using a phone while driving a vehicle constitutes
a real risk, even when the hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their phone when the vehicle is not parked .

When driving, do not use your phone and headset to listen to music or to the
radio. Using a headset can be dangerous and forbidden in some areas.

When switched on, your phone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To
ensure that there is no problem:

- Do not place your phone on top of the dashboard or within an airbag
deployment area;

- Check with your car dealer or the car manufacturer to make sure that the
dashboard is adequately shielded from phone RF energy.

• CONDITIONS OF USE:

You are advised to switch off the phone from time to time to optimize its
performance.

Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated

areas. As with many other types of equipment now in regular use, phones can
interfere with other electrical or electronic devices, or equipment using radio
frequency.

Switch the phone off when you are near gas or flammable liquids. Strictly obey
all signs and instructions posted in a fuel depot, petrol station, or chemical plant,
or in any potentially explosive atmosphere.

When the phone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid, or an insulin pump, etc..
In particular when using the phone, you should hold it against the ear on the
opposite side to the device, if any.

To avoid hearing impairment, pick up the call before holding your phone to your ear.
Also move the phone away from your ear while using the "hands-free" mode because
the amplified volume might cause hearing damage.

Do not let children use the phone and/or play with the phone and accessories
without supervision.

If your phone has a removable cover, note that your phone may contain
substances that could create an allergic reaction.

If your phone is a unibody device, the back cover and battery are not removable.
If you disassemble your phone the warranty will not apply. Disassembling the
phone may damage the battery, and may cause leakage of substances that could
create an allergic reaction.

Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental

conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The
manufacturer’s recommended operating temperature range is -10°C (14°F) to
+55°C (131°F).

At over 55°C (131°F) the legibility of the phone’s display may be impaired,
though this is temporary and not serious.

Do not open, dismantle, or attempt to repair your phone yourself.
Do not drop, throw, or bend your phone.
Do not use the phone if the glass screen is damaged, cracked, or broken to avoid

any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by

TCL Communication Ltd. and its affiliates and are compatible with your phone
model. TCL Communication Ltd. and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.

Remember to make backup copies or keep a written record of all important
information stored on your phone.

Some people may suffer epileptic seizures or blackouts when exposed to flashing
lights, or when playing video games. These seizures or blackouts may occur even if
a person never had a previous seizure or blackout. If you have experienced seizures
or blackouts, or if you have a family history of such occurrences, please consult
your doctor before playing video games on your phone or enabling a flashing-lights
feature on your phone.

5 6

Parents should monitor their children’s use of video games or other features
that incorporate flashing lights on the phones. All persons should discontinue
use and consult a doctor if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or

disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:

- Do not play or use a flashing-lights feature if you are tired or need sleep;

- Take a minimum of a 15-minute break hourly;

- Play in a room in which all lights are on;

- Play at the farthest distance possible from the screen;

- If your hands, wrists, or arms become tired or sore while playing, stop and rest
for several hours before playing again;

- If you continue to have sore hands, wrists, or arms during or after playing, stop
the game and see a doctor.

When you play games on your phone, you may experience occasional discomfort
in your hands, arms, shoulders, neck, or other parts of your body. Follow the
instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or
other musculoskeletal disorders.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels
for long periods. Exercise caution when holding your device near your
ear while the loudspeaker is in use.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your phone regarding taking
photographs and recording sounds with your phone. Pursuant to such laws and
regulations, it may be strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal attributes, and reproduce or
distribute them, as this may be considered to be an invasion of privacy. It is the
user's sole responsibility to ensure that prior authorization has been obtained,
if necessary, in order to record private or confidential conversations or take a
photograph of another person; the manufacturer, the seller or vendor of your
phone (including the carrier) disclaim any liability which may result from improper
use of the phone.

• BATTERY:

Following air regulation, the battery of your product is not charged. Please
charge it first.

7 8

For a non-unibody device:

Observe the following precautions:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns);

- Do not puncture, disassemble, or cause a short circuit in a battery;

- Do not burn or dispose of a used battery in household rubbish or store it at
temperatures above 60°C (140°F).

Batteries must be disposed of in accordance with locally applicable environmental
regulations. Only use the battery for the purpose for which it was designed.
Never use damaged batteries or those not recommended by TCL Communication
Ltd. and/or its affiliates.

For a unibody device:

Observe the following precautions:

- Do not attempt to open the back cover;

- Do not attempt to eject, replace, or open battery;

- Do not puncture the back cover of your phone;

- Do not burn or dispose of your phone in household rubbish or store it at

temperature above 60°C (140°F).

Phone and battery as a unibody device must be disposed of in accordance with
locally applicable environmental regulations.

This symbol on your telephone, the battery and the accessories means
that these products must be taken to collection points at the end of their
life:

- Municipal waste disposal centers with specific bins for these items of
equipment

- Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if
your jurisdiction or your region has suitable recycling and collection facilities;
instead they are to be taken to collection points for them to be recycled.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

• CHARGERS:

Home A.C./ Travel chargers will operate within the temperature range of: 0°C
(32°F) to 40°C (104°F).

The chargers designed for your phone meet the standard for safety of
information technology equipment and office equipment use. Due to different
applicable electrical specifications, a charger you purchased in one jurisdiction
may not work in another jurisdiction. They should be used for this purpose only.

Characteristics of power supply (depending on the country):

Travel charger: Input: 100-240V,50/60 HZ 150mA

Output: 5V 550mA

Battery: Lithium 2000mAn

Radio waves .......................................

THIS PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE
TO RADIO WAVES.

Your phone is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to radio-frequency (RF) energy.
These limits are part of comprehensive guidelines and establish permitted
levels of RF energy for the general population. The guidelines are based on
standards that were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. These guidelines include a
substantial safety margin designed to ensure the safety of all persons, regardless
of age and health.

The exposure standard for phones employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as
the Federal Communications Commission of the US Government (FCC), or by
Innovation, Science and Economic Development Canada (ISEDC), is 1.6 W/kg
averaged over 1 gram of body tissue. Tests for SAR are conducted using standard
operating positions with the phone transmitting at its highest certified power
level in all tested frequency bands.

This device is complied with SAR for general population /uncontrolled exposure
limits in ANSI/IEEE C95.1-1992 and had been tested in accordance with the
measurement methods and procedures specified in IEEE1528.

9 10

The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF exposure
guidelines. SAR information on this model phone is on file with the FCC and
can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after
searching on FCC ID: 2ACCJB088

Although the SAR is determined at the highest certified power level, the actual
SAR level of the phone while operating can be well below the maximum value.
This is because the phone is designed to operate at multiple power levels so as
to use only the power required to reach the network. In general, the closer you
are to a wireless base station antenna, the lower the power output of the phone.
Before a phone model is available for sale to the public, compliance with national
regulations and standards must be shown.

The highest SAR value for this model phone when tested is 1.06 W/Kg for use
at the ear and 1.10 W/Kg for use close to the body.

While there may be differences between the SAR levels of various phones and
at various positions, they all meet the government requirement for RF exposure.

For body-worn operation, the phone meets FCC RF exposure guidelines
provided that it is used with a non-metallic accessory with the handset at least
10 mm from the body. Use of other accessories may not ensure compliance with
FCC RF exposure guidelines.

Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site: http://www.ctia.org/

The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
phones. If individuals are concerned, they might choose to limit their own or
their children’s RF exposure by limiting the length of calls, or using “hands­free” devices to keep phones away from the head and body. Additional WHO
information about electromagnetic fields and public health are available on the
following website: http://www.who.int/peh-emf.

Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

11 12

•Reorient or relocate the receiving antenna;

•Increase the separation between the equipment and receiver;

•Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected;

•Consult the dealer or an experienced radio/ TV technician for help.

Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

For the receiver devices associated with the operation of a licensed radio service
(e.g. FM broadcast), they bear the following statement:

This phone complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

•This device may not cause harmful interference;

•This device must accept any interference received, including interference that

may cause undesired operation.

Your phone is equipped with a built-in antenna. For optimal operation, you
should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other
than against your ear. In such circumstances the device will be compliant with
the guidelines when used with a headset or usb data cable.

If you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 10 mm away from the body.

Please note by using the device some of your personal data may be shared with
the main device. It is under your own responsibility to protect your own personal
data, not to share with it with any unauthorized devices or third party devices
connected to yours. For products with Wi-Fi features,

only connect to trusted Wi-Fi networks. Also when using your product as a
hotspot (where available), use network security. These precautions will help
prevent unauthorized access to your device. Your product can store personal
information in various locations including a SIM card, memory card, and

built-in memory. Be sure to remove or clear all personal information before
you recycle, return, or give away your product. Choose your apps and updates
carefully, and install from trusted sources only. Some apps can impact your
product’s performance and/or have access to private information including
account details, call data, location details and network resources.

Note that any data shared with TCL Communication Ltd. is stored in
accordance with applicable data protection legislation. For these purposes
TCL Communication Ltd. implements and maintains appropriate technical
and organizational measures to protect all personal data, for example against
unauthorized or unlawful processing and accidental loss or destruction of or
damage to such personal data whereby the measures shall provide a level of
security that is appropriate having regard to

•The technical possibilities available;

•The costs for implementing the measures;

•The risks involved with the processing of the personal data, and;

•The sensitivity of the personal data processed.

You can access, review and edit your personal information at any time by logging
into your user account, visiting your user profile or by contacting us directly.
Should you require us to edit or delete your personal data, we may ask you to
provide us with evidence of your identity before we can act on your request.

Licences ...............................................

microSD Logo is a trademark.

The Bluetooth word mark and logos are owned by the Bluetooth
SIG, Inc. and any use of such marks by TCL Communication Ltd.
and its affiliates is under license. Other trademarks and trade
names are those of their respective owners.

Alcatel 4047A Bluetooth Declaration ID D026888

The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
This equipment may be operated in all European countries.
Google, the Google logo, Android, the Android logo, Google
Search TM, Google Maps TM, Gmail TM, YouTube, Google Play Store,
Google Latitude TM and Hangouts

TM

are trademarks of Google Inc.

The Android robot is reproduced or modified from work created and shared by
Google and used according to terms described in the Creative Commons 3.0
Attribution License (the text will show when you long press Google legal in
Settings\About phone\Legal information).

You have purchased a product which uses the open source (http://opensource.
org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and
other open source programs licensed under the GNU General Public License
and Apache License.

We will provide you with a complete copy of the corresponding source codes
upon request within a period of three years from the distribution of the product
by TCL.

You may download the source codes from http://sourceforge.net/projects/
alcatel/files/. The provision of the source code is free of charge from the internet.

We hereby point out that the end user warranty for infringement IPR is solely
limited to the EU.

If and to the extent that the Product is exported, taken with, or used by
end customer or end user outside the EU any responsibility, warranty or
indemnification of manufacturer and its suppliers in regard to the Product expires
(including any indemnification in regard to infringement IPR).

(1)

(1)

May not be available in all countries.

13 14

General information .........................

Your mobile .................................

1

•Website for USA: www.alcatelonetouch.us

•Website for Canada: www.alcatelonetouch.ca

•Facebook: www.facebook.com/alcatelonetouchusa

•Twitter: www.twitter.com/alcatel1touch

•Instagram: instagram.com/actalel

•Hotline: In the United States, call 855-368-0829 for technical support. In

Canada, call 855-844-6058 for technical support.

•Manufacturer: TCL Communication Ltd.

•Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science

Park, Shatin, NT, Hong Kong

•Electronic labeling path: Touch Settings > Regulatory & Safety or press *#07#,

you can find more information about labeling(1).

On our website, you will find our FAQ (Frequently Asked Questions) section.
You can also contact us by email to ask any questions you may have.

Your phone is a transceiver that operates on GSM in quad-

band(850/900/1800/1900 MHz), UMTS in –5 bands(850/900/1700/1900/2100
MHz).

Protection against theft(2)

Your phone is identified by an IMEI (phone serial number) shown on the
packaging label and in the phone’s memory. We recommend that you note the

number the first time you use your phone by entering * # 0 6 # and keep it in

a safe place. It may be requested by the police or your carrier if your phone is
stolen. This number allows your phone to be blocked preventing a third person
from using it, even with a different SIM card.

(1) It depends on countries.

(2) Contact your network carrier to check service availability.

1.1 Keys and connectors

Speaker

Front

camera

flash

Back

buon

Home buon

Headset connector

Front camera

Volume up/
down

Power key

Recent Apps

buon

USB port

15 16

Camera

Camera Flash/

Flashlight

1.1.1 Getting started

1

Insert or remove SD card

2

Insert or remove USB

3

Insert or remove SIM

4

Insert or remove headset

Fingerprint

Recent Apps button

• Touch to switch between individual app activities and
documents.

Home button

• From any application or screen, touch to return to the
Home screen.

• Long press to turn on Google Now. You can get help such
as getting directions and restaurant information based on
the content detected on the screen.

Back button

• Touch to go back to the previous screen, or close a dialog
box, options menu, the notification panel, etc.

Power key

• Press: Lock the screen/Light up the screen.

• Press and hold: Show the popup menu to select from

Restart/Power off/Aeroplane mode.

• Press and hold the Power key and Volume up key to enter
recovery mode (in power off mode).

• Press and hold the Power key and Volume down key to
make a screenshot.

• Press and hold the Power key for at least 10 seconds to
force reboot.

Volume keys

• In call mode, adjusts the earpiece or headset volume.

• In Music/Video/Streaming mode, adjusts the media

volume.

• In general mode, adjusts the ringtone volume.

• Mutes the ringtone of an incoming call.

• In camera preview mode, press Volume up or down key to

take a photo .

17 18

1.2 Getting started

1.2.1 Setting up

Inserting or removing the SIM/microSD card

Your phone only supports micro-SIM cards. Do not attempt to
insert other SIM types such as mini and nano cards; otherwise
this may cause damage to your phone.

Charging the battery

You are advised to fully charge the battery (
is indicated by a percentage displayed on screen. The percentage
increases as the phone is charged.

To reduce power consumption and energy waste when the
battery is fully charged, disconnect your charger from the plug;
switch off Wi-Fi, GPS, Bluetooth or background-running
applications when not in use; reduce the backlight time, etc.

1.2.2 Powering on your phone

Hold down the Power key until the phone powers on, unlock your
phone (Swipe, PIN, Password or Pattern) if necessary and confirm. The
Home screen is displayed.

If you do not know your PIN code or forget it, contact your network
carrier. Be sure to keep your PIN code safe.

). Charging status

1.2.3 Powering off your phone

Press and hold the Power key until options appear, then select Power
off.

1.3 Home screen

You can bring all the items (applications, shortcuts, folders and widgets)
you love or use most frequently to your Home screen for quick access.
Touch the Home button to switch to the Home screen.

Status bar

• Status/Notification indicators

• Touch and drag down to open the

notification panel.

Google Search bar

• Touch  to enter text search screen

• Touch  to enter voice search screen

Swipe left or right to view more
screens

Favourite tray applications

• Enter the application.

• Long press to move or remove

applications.

Enter the applications list.

Reversible screen

The phone supports the reversible function. From the Home screen,
touch
When device is rotated > Rotate the contents on screen to enable
the function.

to open the applications list, then touch Settings > Display >

19 20

1.3.1 Using the touchscreen

Touch

To access an application, touch it with your finger.

Rotate

Automatically change the screen orientation from portrait to landscape
by turning the phone sideways to have a better screen view.

Long press

To enter the available options for an item, long press the item. For
example, select a contact in Contacts, long press this contact, an
option list will appear.

Drag

Long press an item and drag it to another location.

Slide/Swipe

Slide the screen to scroll up and down the applications, images, and
web pages. You can slide the screen horizontally too.

Flick

Similar to swiping, flicking is a lighter and quicker stroke.

Pinch/Spread

Place two fingers on the screen surface and draw them apart or
together to scale an element on the screen.

The phone also supports one finger zooming in Camera and Gallery.
Double touch the screen to zoom in/out.

21 22

1.3.2 Status bar

From the status bar, you can view both phone status (on the right side)
and notification information (on the left side).

Drag down the status bar to view notifications and drag again to enter
the quick settings panel.

Touch and drag up to close it. When there are notifications, you can
touch them to access notifications.

Notification panel

When there are notifications, touch and drag down the status bar to
open the notification panel to read more detailed information.

Touch to open the
Quick settings panel

Touch and drag down to
open the notification panel

Clear all notifications

Quick settings panel

Touch and drag down the notification panel to open the Quick
settings panel. You can enable or disable functions or change modes
by touching the icons.

Enter user screen to edit and save user's
name, phone number, and other information.

Open Settings, to view the full list of
settings.

1.3.3 Search bar

The phone provides a search function which can be used to locate
information within applications, the phone or the web.

 Search by text

• Touch the search bar from the Home screen.

• Enter the text/phrase you want to search for.

• Touch

 Search by voice

• Touch

• Speak the word/phrase you want to search for. A list of search results

will display for you to select from.

on the keyboard if you want to search on the web.

from the search bar to display a dialog screen.

1.3.4 Locking and unlocking your screen

To protect your phone and privacy, you can lock the phone with a
pattern, PIN or password, etc.

23 24

To create a screen unlock pattern

• From the Home screen, touch

touch Settings > Security > Screen lock > Pattern.

• Draw your own pattern.

To lock phone screen

Press the Power key once to lock the screen.

To unlock the phone screen

Press the Power key once to light up the screen, slide to draw the
unlock pattern you have created or enter your PIN or password, etc.

If you have chosen Swipe as the screen lock, you can press the Power
key to light up the screen, then swipe up to unlock the screen.

to open the App drawer, then

Double tap to enter
the detailed screen

Swipe up to unlock
the screen

Reposition

Long press an item and drag it to the desired position and then release.
You can move items both on the Home screen and the Favorite tray.
Hold the icon on the left or right edge of the screen to drag the item
to another Home screen.

Remove

Long press an item and drag it up to the top of the Remove icon, then
release.

Create folders

To improve the organization of shortcuts or applications on the Home
screen and the Favorite tray, you can add them to a folder by stacking
one item on top of another. To rename a folder, open it and touch the
folder’s title bar to input the new name.

Wallpaper customisation

Long press an empty area on the Home screen, then touch

WALLPAPERS to customize wallpaper.

1.3.6 Widgets and recently used applications

Consult widgets

Long press the empty area on the Home screen, then touch WIDGETS
to display all widgets.

Touch the selected widget and drag it to your preferred screen.

1.3.5 Personalising your Home screen

Add

You can long press a folder, an application or a widget to activate the
Move mode, and drag the item to your preferred Home screen.

25 26

Consult recently used applications

To consult recently used applications, touch the Recent Apps button.
Touch a thumbnail in the window to open the application.

Touch one thumbnail and slide it right/left or touch X to close an
application.

Touch CLEAR ALL at the top of the screen to close all the running
applications.

1.3.7 Volume adjustment

Text input ....................................

2

2.1 Using the onscreen keyboard

Onscreen keyboard settings

Go to Settings > Languages & input, touch the keyboard you want to
set up and a series of settings will become available.

Adjust the onscreen keyboard orientation

Turn the phone sideways or upright to adjust the onscreen keyboard
orientation. You can adjust it by changing the settings (Touch Settings >

Display > When device is rotated > Rotate the contents on screen).

2.1.1 Android keyboard

Using the volume key

Press the Volume key to adjust the volume. To activate the vibrate
mode, press the Volume down key until the phone vibrates.

Using the settings menu

From the Home screen, touch
Settings > Sound to set the volume for media, ringtone, alarm, etc..

to open the App drawer, then touch

27 28

Switch between

"abc/Abc" mode;

Touch twice to

switch to "abc/

ABC" mode.

Switch to symbol

and numeric

keyboard.

Enter text or
numbers and touch
the arrow to send.

Long press to select
symbols.

Long press to show input
options.

2.2 Text editing

You can edit the texts you entered.

• Long press or double touch within the texts you want to edit.

• Drag the tabs to change the selected texts.

• The following options will show: CUT, COPY and SHARE.

You can also insert new texts if preferred

• Touch where you want to type, or long press a blank space. The
cursor will blink and the tab will show. Drag the tab to move the
cursor.

• If you have cut or copied any text, touch the tab to show PASTE
which allows you to paste any text you have previously copied.

Call, Call log and Contacts ......

3

3.1 Call ..........................................................................

3.1.1 Making a call

To make a call, touch .

Call log

Contacts

Call the

previewed

number

View the contact’s
detailed information. You
can also edit, delete, share
the contact, or send a
message to the contact.

Show the dial pad

29 30

Long press to

access voicemail

Enter the desired number from the dial pad and touch to place the
call or select a contact from CONTACTS or CALL LOG by sliding or

touching tabs, then touch

The number you entered can be saved to Contacts by touching the
Create new contact icon

If you make a mistake, you can delete the incorrect digits by touching

.

To hang up a call, touch

International call

To dial an international call, long press
international country prefix followed by the full phone number and
touch

Emergency call

If your phone has network coverage, dial the emergency number and
touch
card and without typing the PIN code.

.

to make an emergency call. This works even without a SIM

to make the call.

or the Add to a contact icon .

.

to enter “+”, then enter the

31 32

3.1.2 Answering or rejecting a call

When you receive a call:

• Slide

• Slide to the left to reject;

• Slide

To mute an incoming call, press the Volume up/down key.

to the right to answer;

upwards to reject the call by sending a preset message.

For your convenience, your phone features a unique Reversible
UI, which ensures functionality, including normal call, even
when the phone is held in reverse (upside-down) position.

3.1.3 Calling your voicemail

Your voicemail is provided by your network to avoid missing calls. It
works like an answering machine that you can consult at any time.

To access your voicemail, long press

If you receive a voicemail,
notification panel and touch New voicemail.

.

appears on the status bar. Open the

3.1.4 During a call

To adjust the volume during a call, press the Volume up/down key.

End the current call.

Touch once to activate the speaker during the current call.
Touch this icon again to deactivate the speaker.

Touch once to mute the current call. Touch this icon again
to unmute the call.

Display the dial pad.

Touch once to hold the current call. Touch this icon again
to retrieve the call.

To avoid accidental operation of the touchscreen during a call,
the screen will be locked automatically when you put the phone
close to your ear; and it will be unlocked when the phone is
taken away from your ear.

3.1.5 Managing multiple calls

With this phone you can handle multiple calls at the same time.

Swap calls

When you accept two calls, touch the contact name or number to
switch between two lines. The current call will be put on hold and you
are able to join the other call.

Conference calls

(1)

You can set up a conference call as follows.

• Place a call to the first participant of the conference call.

• Touch

and select Add call to add another call.

• Enter the phone number of the person you want to add to
conference and touch

. You can also add participants from Call

log or Contacts.

• Touch

and select Merge calls to start the conference call.

• Touch to end the conference call and disconnect all callers.

3.1.6 Call settings

Touch from the Call screen, then touch Settings. The following
options are available:

More options.

Display options

• Sort by: Touch to sort the list by the first name or last name.

(1)

Depending on your network carrier.

33 34

• Name format: Touch to choose whether to display first name first,

or last name first.

Sounds and vibration

Touch to set incoming call ringtone, and mark the checkbox to enable
dial pad tones or vibrate for calls.

Quick responses

Touch to edit the quick responses which can be used when you reject
a call with a message.

Calls

• Call settings: Touch your carrier name under Calling accounts to

open the following call settings:

- Voicemail
Service: Opens a dialog box where you can select your carrier’s

voicemail service or another service.
Setup: If you are using your carrier’s voicemail service, this opens

a dialog box where you can enter the phone number to use for
listening to and managing your voicemail.

Sound: Touch to set the sound when a new voicemail arrives.
Vibrate: Mark the checkbox to enable vibration when a new

voicemail arrives.

- Fixed dialing numbers

Fixed Dialing number (FDN) is a SIM service mode, where outgoing
calls are restricted to a set of phone numbers. These numbers are
added to the FDN list. The most common practical application of
FDN is for parents to restrict the phone numbers to which their
children can dial. For security reasons, you’ll be prompted to enable
FDN by entering SIM PIN2 which is usually acquired from your
service provider or SIM maker.

- Call forwarding

Touch to configure how your calls are forwarded when your phone
is busy, unanswered or unreachable.

- Call barring

Touch to configure call barring settings. Mark the checkbox to
activate call barring for outgoing and incoming calls.

- Additional settings
Caller ID: Your phone will use default carrier settings to display

your number in outgoing calls.
Call waiting: Mark the checkbox to notify you during a call of a

new incoming call.

3.2 Call log

You can access your call log by touching from the Call screen to
view missed calls, outgoing calls and incoming calls.

Touch a contact or number to view information or further operations,
you can launch a new call, send SMS to the contact or number, view
detailed information of the call, or clear the call.

Touch View full call history to view all call logs. Touch
history to clear the entire call history.

and Clear call

35 36

3.3 Contacts ...............................................................

Contacts enables quick and easy access to the contact you want to

reach.

You can view and create contacts on your phone and synchronize
them with your Gmail contacts or other applications on the web or
on your phone.

3.3.1 Consult your Contacts

To see your contacts, touch from the app list.

Search in Contacts

View your favorites

Open the Quick contact panel
Long press to select contact(s)

to delete

Add new contact

Delete a contact

Long press the contact you want to delete until
the contact photo, then touch

The contact you have deleted will also be removed from other
applications on the phone or web the next time you synchronize
your phone.

Touch

to display the contacts list option menu. The following actions

are available:

• Contacts to
display

• Import/export

• Groups

• Manage accounts

• Settings

• Blocked numbers

Choose contacts to display.

Import or export contacts between phone, SIM
card, microSD card and phone storage, etc.

View or create contact groups.

Manage the synchronisation settings for different
accounts.

Touch to change the display of the sort list and
contact names.

Touch to view your blocked contacts. You can
also unblock them.

and select Delete.

appears in place of

3.3.2 Adding a contact

Touch in the contact list to create a new contact.

You are required to enter the contact's name and other contact
information. By scrolling up and down the screen, you can move from
one field to another.

37 38

When finished, touch the
icon to save

Select a picture or take
a photo for the contact

Touch to open available labels

Touch to expand fields

When finished, touch to save.

Add to/Remove from Favorites

(1)

To add a contact to favorites, you can touch a contact to view details
then touch to add the contact to favorites.

To remove a contact from favorites, touch the star

on the contact

details screen.

3.3.3 Editing your contacts

To edit contact information, touch in the contact details screen.

When finished, touch

Change a contact’s default phone number

You can set the default phone number for a contact with more than
one number.

to save.

The default phone number (the number which has priority when
making a call or sending a message) will always be displayed under the
contact name.

To change the default phone number, long press the desired number,
and select Set default. Then

will appear ahead of the number.

3.3.4 Use Quick contact for Android

Touch a contact to open Quick contact for Android. You can then
touch or the number to make a call. To send a message, touch .

The icons available on the Quick contact panel depend on the
information you have for the contact and the applications and
accounts on your phone.

3.3.5 Importing, exporting and sharing contacts

This phone enables you to import or export contacts between your
phone, SIM card and phone storage.

(1)

Only phone contacts can be added to Favorites.

39 40

From the Contacts screen, touch
Import/export, then select to import/export contacts from/to your
accounts, SIM card, Phone, internal storage, micro SD card, etc.

You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.

Touch the contact you want to share, touch
contact details screen. Select the number you want to share
then select the application to perform this action.

to open the options menu. Touch

and Share from the

, and

3.3.6 Displaying contacts

You can configure which list of contacts, for each account, you want
to display in the Contacts list. Touch
from contacts list screen. You can then choose which contacts to
display.

Touch

and Settings to sort the list by touching First name or Last
name, as well as viewing contact names by touching First name first
or Last name first.

and touch Contacts to display

To separate contact information, touch the contact whose information
you want to separate, touch
touch again and touch Unlink. Touch UNLINK to confirm.

to enter the edit contact screen, then

3.3.8 Synchronising contacts in multiple accounts

Contacts, data or other information can be synchronized from multiple
accounts, depending on the applications installed on your phone.

To add an account, touch

Add account, or from the Home screen, touch , then Settings >
Accounts > Add account.

You are required to select the kind of account you are adding, like
Google, Corporate, etc.

As with other account setups, you need to enter detailed information,
like username, password, etc.

You can remove an account and all associated information from the
phone. Touch the account you want to delete > Touch
Remove account > Confirm.

from the contacts list and touch Accounts >

> Select

3.3.7 Merging/Separating contacts

To avoid duplication, you can add any new contact information to
existing contacts in a single action.

Touch the contact which you want to add information to, touch
enter the edit contact screen, then touch again and touch Merge
contacts.

You then need to select the contact whose information you want to
merge with the first contact. The information from the second contact
is added to the first one,and the second contact will no longer be
displayed in the Contacts list.

41 42

to

Auto-sync

On the Accounts screen, touch
checkbox. When activated, all changes to information on the phone or
online will be automatically synchronized with each other.

and mark the Auto-sync data

Messaging and Email ................

4

4.1 Messaging ............................................................

You can create, edit and receive SMS and MMS with this phone.

To send a message, touch

4.1.1 Write a new message

On the message list screen, touch to write text/multimedia
messages.

Sending a text message

To add recipients, enter the name or phone number of the recipient in
the Enter name or number bar. Touch the Type text message bar to
enter the text of the message. When finished, touch
text message.

.

to send the

An SMS message of more than 160 characters will be charged as
several SMS. There is a counter on the right of the text box to remind
you how many characters are allowed to be entered in one message.

Specific letters (accented) will also increase the size of the SMS.
This may cause multiple SMS to be sent to your recipient.

Sending a multimedia message

MMS enables you to send video clips, images, photos, animations,
slides and sounds to other compatible mobiles and email addresses.

An SMS will be converted to MMS automatically when media files
(image, video, audio, slides, etc.) are attached or subject or email
addresses are added.

To send a multimedia message, enter the recipient's phone number in
the Enter name or number bar. Touch the Type text message bar to
enter the text of the message.

Touch

When finished, touch

to attach a picture, video, audio, etc.

to send the multimedia message.

4.1.2 Manage messages

When receiving a message, will appear on the status bar as a
notification. Drag down the status bar to open the notification panel,
touch the new message to open and read it. You can also access the
Messaging application and touch the message to open it.

Messages are displayed as conversation.

Touch a message to enter the message composing screen:

• Touch

• Touch

or touch to view the contact details if the number has been
saved;

to call the number;

and then Add to contacts to save the number to contacts;

43 44

• To reply to a message, enter the text. When finished, touch

• Long press a message to display the following options: copy text,

forward, delete, select all, etc..

4.1.3 Adjust message settings

On the message list screen, touch and select Settings.

Text message (SMS)

• Request delivery
report

• Manage SIM card
messages

• Edit quick text

• SMS service

center

• SMS validity
period

• SMS storage
location

• Character code

Mark the checkbox to request a delivery report
for each text message you send.

Touch to manage text messages stored on your
SIM card.

Touch to add or edit message templates.

Opens a popup to show the service center
number.

Select a validity period, during which the network
provider will continue to resend the message if
not immediately deliverable.

Select your phone or SIM card as SMS storage
location.

Touch to set the message encode format.

Multimedia message (MMS)

• Group messaging

• Request delivery

report

• Request read
report

• Send read report

• Auto-retrieve

• Roaming auto-

retrieve

Notifications

• Message
notifications

• Mute

• Sound

• Vibrate

Select to enabled, you will be able to send a
single message to multiple recipients.

Select to request a delivery report for each
multimedia message you send.

Select to request a report on whether each
recipient has read a multimedia message sent
by you.

Select to automatically send a read report to the
sender if he/she has requested.

Select to automatically download the whole
MMS message (including message body and
attachment) to your phone. To download only
the MMS message header, unmark the checkbox.

Mark the checkbox to enable auto-retrive when
roaming.

Select to display message notifications in the
status bar.

Select to mute notifications, or set a schedule for
when to mute.

Select a ringtone as new messages notification
tone.

Select to vibrate when notifications are received..

45 46

General

• Message font

size

• Delete old
messages

• Cell Broadcast
ringtone

• Select Cell
Broadcast
ringtone

• Cell Broadcast

Select a message font size.

Will delete old messages when maximum number
of stored messages is reached. To enable the
function, mark the checkbox.

Mark/unmark the checkbox to enable/disable
Cell Broadcast ringtone.

Select a ringtone for Cell Broadcast messages. .

Enable or disable the receipt of Cell Broadcast
messages.

• Enable WAP
PUSH

Mark/unmark the checkbox to enable/disable
receipt of push messages from network.

4.2 Email .....................................................................

The first time you set up your phone, you can select to use an existing
Email .

You can also set up external POP3 or IMAP email accounts in your
phone.

To set up your email account, touch
select Email.

An email setup wizard will guide you through the steps to set up an
email account.

• Enter the email address of the account you want to set up.

• Touch NEXT. If the account you entered is not provided by your

service provider in the phone, you will be prompted to go to the
email account settings screen to enter settings manually. You can also
touch MANUAL SETUP to directly enter the incoming and outgoing
settings for the email account you are setting up.

• Enter your password.

• Finish by setting up your account settings for synchronising

frequency, notification, etc.

• Edit your account name if necessary.

To add another email account, you can touch the

Settings. Touch Add account to create.

To create and send emails

• Touch the

• Enter recipient(s) email address(es) in the To field.

icon from the inbox screen.

from the Home screen, then

icon and then

47 48

• If necessary, touch the Add Cc/Bcc menu icon

a blind copy to the message.

• Enter the subject and the content of the message.

• Touch

• Finally, touch

• If you do not want to send the mail out right away, you can touch the

To view the draft, touch to display all labels, then select Drafts.

• If you do not want to send or save the mail, you can touch the

and then touch Discard.

To add a signature to emails, touch the
and then touch Settings, choose an account, then touch Signature.

to add an attachment.

to send.

icon and select Save draft or touch the Back key to save a copy.

icon from the inbox screen

to add a copy or

icon

Calendar, Clock, and

5

Calculator ....................................

5.1 Calendar ................................................................

You can use Calendar to keep track of important meetings,
appointments, etc.

To view the calendar and create events, touch
screen, then touch Calendar.

5.1.1 Multimode view

You can display the Calendar by Schedule, Day, 3-day, Week, or
Month.

Schedule view

Day view

3-day view

from the Home

Week view

Month
view

49 50

5.1.2 To create new events

You can add new events from any Calendar view.

• Touch

• Fill in all required information for this new event. If it is a whole-day

event, you can select All-day.

• Invite people to the event. Enter the email addresses of the guests
you want to invite with commas to separate. The guests will receive
an invitation from Calendar and Email.

• When finished, touch SAVE from the top of the screen.

To quickly create an event from the Week view screens, touch an
empty spot to select a target area which will then turn
the icon to create the new event.

Before you can add an event, you must add at least one Calendar
account and make a calendar visible.

.

, then touch

5.1.3 To delete or edit an event

To delete or edit an event, touch the event to enter its details screen,

touch

to edit the event, or touch and select Delete to delete.

5.1.4 Event reminder

If a reminder is set for an event, the upcoming event icon will
appear on the status bar as a notification when the reminder time
arrives.

Touch and drag down the status bar to open the notification panel,
touch an event name to view the Calendar notification list.

Touch the Back button to keep the reminders pending in the status bar
and the notification panel.

5.2 Clock ....................................................................

Your mobile phone has a built-in clock.

To view the current time, touch

Clock.

5.2.1 World clock

To view the world clock, touch on the Time screen.

Touch

to add a time zone.

5.2.2 Alarm

From the Time screen, touch to enter the Alarm screen.

Turn on

Touch

• Time

• Repeat

• Ringtone

• Vibrate

• Label

Touch a currently existing alarm to enter the alarm editing screen.

Touch

to enable the alarm.

to add a new alarm, the following options will appear:

Touch to set the alarm time.

Touch to select the days when you want the alarm to
work.

Touch to select a ringtone for the alarm.

Select to activate vibration.

Touch to set a name for the alarm.

and then to delete the selected alarm.

from the Home screen, then touch

51 52

5.2.3 Countdown

From the Time screen, touch to enter the Countdown screen.

• Enter the time. The time should be typed in second, minute and hour
number sequence.

• Touch

• Touch

• Touch

• Touch

to start the countdown.

to set the countdown time in panel.

to pause the countdown.

to delete current countdown label.

5.2.4 Timer

From the Time screen, touch to enter the Timer screen.

• Touch

• Touch

• Touch

• Touch

• Touch

to start the timer.

to show a list of records according to the updated time.

to halt the total and lap times. These will only restart after

is touched.

to delete the record.

to share.

5.2.5 Adjust Clock settings

Touch and then Settings to adjust the following options:

Clock

• Style

• Automatic home

clock

• Home time zone

Alarms

• Silence after

• Snooze length

• Alarm volume

• Volume buttons

• Start week on

Touch to set the clock style to analogue or
digital.

Mark the checkbox to add a clock for your
Home time zone when travelling in an area
where the time is different.

Touch to set Home time zone.

Touch to set a temporary turn off time for an
alarm.

Touch to set the duration of alarms.

Touch to set alarm volume.

Touch to set Volume key behaviour when
alarm sounds: Do nothing , Snooze or Dismiss.

Touch to choose the start of a week.

53 54

5.3 Calculator ..............................................................

To use the calculator, touch from the Home screen, then touch
Calculator.

There are two panels available: Basic panel and Advanced panel.

To switch between panels, select one of the following two ways:

• Swipe the basic calculation screen to the left to open the scientific
calculation.

Or turn the phone to the landscape orientation from the basic panel
to open the scientific calculation. This option only available if Settings
> Display > When device is rotated > Rotate the contents on screen
is on.

Getting connected ....................

6

To connect to the internet with this phone, you can use GPRS/
EDGE/3G networks or Wi-Fi, whichever is most convenient.

6.1 Connecting to the internet

6.1.1 GPRS/EDGE/3G

The first time you turn on your phone with your SIM card inserted, it
will automatically configure your network service: GPRS, EDGE , 3G .

If the network is not connected, you can turn on mobile data in
Settings > Data usage.

To check the network connection you are using, touch Settings > More >

Cellular networks > Access point names or Network carriers.

To create a new access point

A new GPRS/EDGE/3G network connection can be added to your
phone with the following steps:

• Touch Settings > More > Cellular networks > Access point names.

• To enter the required APN information, touch

• When finished, touch

and then Save.

>and then .

Enter a number and the arithmetic operation to be performed. Enter
the second number, then touch “=” to display the result. Touch to
delete digits one by one, long press to delete all at once.

55 56

To enable data roaming

• Touch Settings > More > Cellular networks.

• Touch Data roaming and choose Roaming modes(optional): Disable,

National roaming only, All networks.

• When data roaming is disabled, you can still perform data exchange

with a Wi-Fi connection (refer to “6.1.2 Wi-Fi”).

To set preferred network type

• Touch Settings > More > Cellular networks > Preferred network
type.

6.1.2 Wi-Fi

You can connect to the internet when your phone is within range of
a wireless network. Wi-Fi can be used on your phone even without a
SIM card inserted.

To turn Wi-Fi on and connect to a wireless network

• Touch Settings >

• Turn on

• Once Wi-Fi is turned on, detected Wi-Fi networks are listed.

• Touch a Wi-Fi network to connect to it. If the network you selected

is secured, you are required to enter a password or other credentials
(you may contact the network carrier for details). When finished,
touch CONNECT.

To enable notification when a new network is detected

When Wi-Fi is on and the network notification is activated, the Wi-Fi
icon will appear on the status bar whenever the phone detects an
available wireless network within range. The following steps activate
the notification function when Wi-Fi is on:

• Touch Settings > Wi-Fi.

• Touch

and then Advanced.

• Turn on Network notification

.

.

.

• Enter the name of the network and any required network information.

• Touch SAVE .

To forget a Wi-Fi network

The following steps prevent automatic connections to networks which
you no longer wish to use.

• Turn on Wi-Fi, if it’s not already on.

• On the Wi-Fi screen, touch the name of the saved network.

• Touch FORGET in the dialog that opens.

6.2 Connecting to a Bluetooth device

(1)

Bluetooth is a short-range wireless communication technology that
you can use to exchange data, or connect to other Bluetooth devices
for various uses.

To turn on Bluetooth, touch Settings > Bluetooth. Your phone and
other available devices will display on the screen.

To turn on Bluetooth

• Touch Settings > Bluetooth.

• Turn on Bluetooth

.

To make your phone more recognisable, you can rename your device.

• Touch Settings > Bluetooth.

• Touch

and Rename this device.

• Enter a name, and touch RENAME to confirm.

To add a Wi-Fi network

When Wi-Fi is on, you may add new Wi-Fi networks according to your
preference.

• Touch Settings > Wi-Fi.

57 58

(1)

You are recommended to use alcatel Bluetooth headsets, which have

been tested and proved compatible with your phone. You can go to
www.alcatel-mobile.com for more information about the alcatel Bluetooth
headset.

To pair/connect your phone with a Bluetooth device

To exchange data with another device, you need to turn Bluetooth on
and pair your phone with the Bluetooth device with which you want
to exchange data.

• Touch Settings > Bluetooth.

• Touch

• Touch a Bluetooth device you want to pair your phone with in the list.

• In the dialog that pops up, touch PAIR to confirm.

• If the pairing is successful, your phone connects to the device.

To disconnect/unpair from a Bluetooth device

• Touch

• Touch FORGET to confirm.

and Refresh.

beside the device you want to unpair.

6.3 Connecting to a computer via USB

With a USB cable, you can transfer media files and other files between
your phone and a computer.

To connect your phone to the computer

Use the USB cable that came with your phone to connect the phone
to a USB port on your computer. You will receive a notification of USB

for file transfer.

The first time you connect the phone via USB, a debugging dialogue
box pops up, touch OK to allow data exchange between your phone
and computer, otherwise, you can use USB for charging only.

Touch USB for file transfer, choose the way in which you want to
transfer files.By default, File transfers is selected.

59 60

6.4 Sharing your phone's mobile data connection

You can share your phone's mobile data connection with a single
computer via a USB cable (USB tethering) or with up to eight devices
at once by turning your phone into a portable Wi-Fi hotspot or via
Bluetooth.

The functions below may incur additional network charges
from your network carrier. Extra fees may also be charged in
roaming areas.

To share your phone's data connection via USB

Use the USB cable that come with your phone to connect the phone
to a USB port on your computer.

• Touch Settings > More > Tethering & mobile hotspot.

• Turn on USB tethering

To share your phone's data connection as a mobile hotspot.

• Touch Settings > More > Tethering & mobile hotspot.

• Turn on Mobile hotspot

To share your phone’s data connection via Bluetooth

• Go to Settings > More > Tethering & mobile hotspot.

• Turn on Bluetooth tethering

To rename or secure your mobile hotspot

When mobile hotspot is activated, you can rename your phone's Wi-Fi
network (SSID) and secure its Wi-Fi network.

• Touch Settings > More > Tethering & mobile hotspot > Mobile
hotspot.

• Touch Set up mobile hotspot to rename the network SSID or set
your network security.

• Touch SAVE .

.

.

.

6.5 Connecting to virtual private networks

Virtual private networks (VPNs) allow you to connect to the resources
inside a secured local network from outside that network. VPNs are
commonly deployed by corporations, schools, and other institutions
so that their users can access local network resources when not inside
that network, or when connected to a wireless network.

To add a VPN

• Touch Settings > More > VPN and then touch

• On the screen that opens, follow your network administrator's

instructions to configure each component of the VPN settings.

• Touch SAVE .

The VPN is added to the list on the VPN settings screen.

Before adding a VPN, you should set a PIN code or password
for your phone.

To connect/disconnect to/from VPN

To connect to a VPN:

• Touch Settings > More > VPN.

• The VPNs you have added are listed. Touch the VPN you want to

connect with.

• In the dialog that opens, enter any requested credentials and touch

CONNECT.

To disconnect from a VPN:

• Touch the VPN you want to disconnect from. In the dialog that

opens, touch DISCONNECT.

.

• The VPNs you have added are listed . Long press the VPN you want
to edit.

• Select

• After editing, touch SAVE.

To delete a VPN:

• Long press
Delete profile.

in the dialog that opens.

to select the VPN you want to delete, then touch

To edit/delete a VPN

To edit a VPN:

• Touch Settings > More > VPN.

61 62

Multimedia applications ..........

7

7.1 Camera .................................................................

Your mobile phone is fitted with a camera and a camcorder for taking
photos and shooting videos.

Before using the camera or camcorder, make sure that you remove the
protective lens cover to avoid it affecting your picture quality.

To take a photo or video, touch
touch Camera.

Open settings

Pinch/spread two

fingers together/

apart to zoom in/

out

View the photos or

videos you have taken

Take a picture

from the Home screen and then

Flash mode

If needed, turn on
the flash. This can
be used for both
front and back
cameras.

Switch between
front/back camera

To take a picture

The screen acts as the viewfinder. First, position the object or
landscape in the viewfinder. Touch
automatically saved. You can also long press

To shoot a video

Touch
picture during video recording.

Touch

Further operations when viewing a picture/video you have taken

• Touch

• Touch

to start video recording. You can also touch to take a

to stop recording.

then Gmail, Bluetooth, MMS, etc to share the photo or

video.

to return to Camera.

to capture. The picture will be

to take burst shots.

7.1.1 Modes and settings

Touch the mode names to switch between modes.

• Pano

• Face mask

• Video Record a video with Camera.

Touch to turn on panorama function. Touch the
shutter button to start taking panoramic photo
and move the phone towards your capture
direction and overlap the two lines. Once the
slots are filled, the photo will be automatically
saved. If the slots are not fully filled, touch OK
to save the photo.

Apply fun effects to your face when taking a
photo or recording a video.

63 64

Settings

Photo

Touch
Face beauty when taking a photo.

• Face Beauty

• Picture size

to turn on or off Zero shutter delay, Gesture shot, and

Face Beauty allows the user to apply a skin filter
to their face. The beauty icon
front camera mode and when the Face Beauty
setting is enabled (enabled by default). Default
value when Face Beauty icon on is 0%.

Slide left or right to change filtering
values.

Touch to select picture size.

only shows in

Touch to change
the camera mode
to Pano, Photo,
Video, etc.

Video

• Video quality

• Video

stabilisation (EIS)

General

• Shutter sound

• GPS location info

• Restore defaults

Touch to select the video recording quality.

Turn on
Stabilization (EIS) feature. It helps reduce blurring
associated with the motion of a camera during
exposure.

Turn on
taking a photo.

Turn on
your location. This option is available when
GPS location services and wireless network are
switched on.

Touch and confirm to reset the camera settings.

to enable the Electronic Image

to enable shutter sound when

to tag photos and videos with

7.2 Gallery ..................................................................

Gallery acts as a media player for you to view photos and play videos.
In addition, a set of further operations to pictures and videos are
available for your choice.

To view the photos you have taken, touch
then touch Gallery.

from the Home screen,

65 66

Open Camera.
Select photos for

further operation.

To view a picture/play a video

Pictures and videos are displayed by albums in the Gallery.

All your selfie pictures will be stored in the Selfies album.

• Touch an album. All pictures or videos will spread across the screen.

• Touch the picture/video to view or play.

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• Slide left/right to view previous or next pictures/videos.

Working with pictures

You can work with pictures by rotating or cropping them, sharing them
with friends, setting them as a contact photo or wallpaper, etc.

Locate the picture you want to work on, and touch the picture in the
full-screen picture view. Touch
the picture. Touch and select Set as... to set the picture as a contact
photo or wallpaper.

Set effects such as Punch, Vintage, B/W, Bleach, etc.

Add a border.

Crop, Straighten, Rotate, Mirror or Draw the picture.

Adjust the picture color.

to share the picture, or to edit

Batch operation

The Gallery provides a multi-select function, so that you can work with
pictures/videos in batches.

On Moments or Albums screen , touch
activate batch operation mode (you can also long press one album/
picture), then touch videos/pictures you want to work with. Touch
to delete selected files. Touch to share selected files.

and touch Select items to

7.3 Music ....................................................................

You can play music files stored on your phone or microSD card. Music
files can be downloaded from your computer to the phone using a
USB cable.

To play a music file, touch

Music.

7.3.1 Playing music

Touch a song to play.

from the Home screen, then touch









 Change the song display.
 Search for a song.
 Access more functions.
 Play or pause.
 Play the next song.

While playing songs with Music, the operation of pause, play or
skip is still available even if the screen is locked.

 Access the menu.





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8

Others ......................................

8.1 Files .................................................................................

To manage the files in your phone, touch from the Home screen,
then touch Files.

Files works with both external SD card and internal storage.

Files displays all data stored on the phone, including applications,

media files downloaded from Google Play Store, YouTube or other
locations; videos, pictures or audios you have captured; other data
transferred via Bluetooth, USB cable, etc.

When you download an application from PC to phone, you can locate
the application using Files, then touch it to install it in your phone.

Files allows you to perform and is really efficient with the following
common operations: create (sub) folder, open folder/file, view, rename,
move, copy, delete, play, share, etc.

8.2 Sound Recorder ...................................................

To record voice, touch from the Home screen, then touch Sound
Recorder.

Sound Recorder allows you to record voice/sound for seconds/hours.

8.3 Radio .....................................................................

Your phone is equipped with a radio
can use the application as a traditional radio with saved channels or
with visual information related to the radio program displayed if you
turn to stations that offer Visual Radio service.

To listen to the radio, touch
Radio.

To use it, you must plug in your headset, which works as an
antenna connected with your phone.

Touch to enable/

disable the

loudspeaker.

Touch to decrease

0.1MHz.

Long press to

search and go to

the nearest lower

frequency channel.

Touch to go to

previous saved

channel.

Touch to play/stop.

(1)

with RDS

from the Home screen, then touch

(2)

functionality. You

Touch to open and view
the saved channels list.

Touch to add the current
station to favourites.
Drag to change
current frequency.

Touch to increase 0.1MHz.
Long press to search and
go to the nearest higher
frequency channel.

Touch to go to next
saved channel.

(1)

The quality of the radio depends on the coverage of the radio station in

that particular area.

(2)

Depending on your network carrier and market.

71 72

Available options:

• Save channel

• Scan channels

• Delete

• Enter frequency

• Station info

• Exit

8.4 Other applications

The previous applications in this section are preinstalled on your
phone. To read a brief introduction of the preinstalled 3rd party
applications, refer to the leaflet provided with the phone. You can also
download thousands of 3rd party applications by going to Google Play
Store on your phone.

Save the current station to the channel list.

Touch to search for channels.

Delete the channel.

Enter the frequency manually to turn to the
channel.

Mark the checkbox to display station
information.

Turn off the radio.

(1)

...................................................

9

Google apps are preinstalled on your phone to improve work efficiency
and help you enjoy life.

This manual briefly introduces the apps. For detailed features and
user guides, refer to related websites or the introduction provided in
the apps.

You are recommended to register with a Google account to enjoy all
the functions.

Google applications...............

9.1 Chrome

A web browser with which you can surf the internet.

Your bookmarks, browsing history, and settings across all devices with
the browser installed can be synchronized with your Google account.

9.2 Gmail

As the Google's web-based email service, Gmail is configured when
you first set up your phone. With this application, you can receive and
send mails, manage mails by labels, and archive mails, etc. Mails can be
automatically synchronized with your Gmail account.

9.3 Maps

Google Maps offers satellite imagery, street maps, 360° panoramic
views of streets, real-time traffic conditions, and route planning for
traveling by foot, car, or public transportation. By using this application,
you can get your own location, search for a place, and get suggested
route planning for your trips.

(1)

Application availability depends on country and carrier.

73 74

9.4 YouTube

YouTube is an online video-sharing application where users can upload,
view, and share videos. Available content includes video clips, TV clips,
music videos, and other content such as video blogging, short original
videos, and educational videos. It supports a streaming function that
allows you to start watching videos almost as soon as they begin
downloading from the internet.

9.5 Play Store

Serves as the official app store for the Android operating system,
allowing users to browse and download applications and games.
Applications are either free of charge or at a cost.

In Play Store, search for the app you need, download it and then follow
the installation guide to install the app. You can also uninstall, update
an app, and manage your downloads.

9.8 Play Movies & TV

Movies and television shows can be viewed online via Google Play
Movies & TV. You can also download movies and TV shows for offline
viewing. Some content is only available for rental or purchase.

9.9 Duo

A video chat mobile app.

With phone numbers verified, users can easily video call people from
their contact list.

9.10 Photos

Google Photos stores and backs up your photos and videos. It also
automatically analyses photos and organizes them into groups, so that
you can quickly locate the photos you need.

9.6 Drive

A file storage and synchronisation service created by Google, which
allows users to store files in the cloud, share and edit files.

Files in Drive are well kept and you can reach your files from any
device by logging in to your Google account. Files or folders can be
shared privately with particular users having a Google account.

9.7 Play Music

A music streaming service and online music locker operated by Google.

You can upload and listen to a large number of songs for free. In
addition to offering music streaming for internet-connected devices,
the Google Play Music app allows music to be stored and listened to
offline.

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9.11 Keep

A note taking application developed by Google.

You can insert images, lists, and record voice in your notes, and set
time or location-based reminders for notes. Google Keep allows you
to categorise notes by labels, and notes are searchable based on their
color, whether they have reminders, audio, images, or are lists.

10

To go to Settings, touch from the Home screen, then touch

Settings.

Settings ..............................

10.1 Wireless & networks

10.1.1 Wi-Fi

Using Wi-Fi you can access the internet without using your SIM card
whenever you are in range of a wireless network. The only thing you
have to do is to enter the Wi-Fi screen and configure an access point
to connect your phone to the wireless network.

For detailed instructions on using Wi-Fi, refer to "6.1.2 Wi-Fi".

10.1.2 Bluetooth

Bluetooth allows your phone to exchange data (videos, images, music,
etc.) within a small range with another Bluetooth supported device
(phone, computer, printer, headset, car kit, etc.).

For more information on Bluetooth, refer to "6.2 Connecting to a

Bluetooth device".

10.1.3 Data usage

Mobile data

If you do not need to transmit data on cellular networks, turn off
Mobile data to avoid incurring significant charges for data use on local
carrier cellular networks, particularly if you do not have a mobile data
agreement.

Set mobile data limit

By enabling Set mobile data limit, your mobile data connection will be
disabled when the specified limit is reached. You can also set a data
usage cycle and view data usage statistics, such as the amount of data
used by each application.

Data usage is measured by your phone, and your carrier may
count differently.

10.1.4 More > Airoplane mode

Turn on Airoplane mode switch to simultaneously disable all
wireless connections including Wi-Fi, Bluetooth and more.

10.1.5 More > Tethering & mobile hotspot

This function allows you to share your phone's mobile data connection
via USB or as a portable Wi-Fi access point (refer to "6.4 Sharing your

phone's mobile data connection").

10.1.6 More > VPN

A mobile virtual private network (mobile VPN or mVPN) provides mobile
devices with access to network resources and software applications on
their home network, when they connect via other wireless or wired
networks. Mobile VPNs are used in environments where workers need
to keep application sessions open at all times, throughout the working
day, as the user connects via various wireless networks, encounters
gaps in coverage, or suspends-and-resumes their devices to preserve
battery life. A conventional VPN can't survive such events because the
network tunnel is disrupted, causing applications to disconnect, time
out, fail, or even the computing device itself to crash.

For more information on VPN, refer to "6.5 Connecting to virtual
private networks".

77 78

10.1.7 More > Cellular networks

Data roaming

Turn on Data roaming
Data roaming may result in significant roaming charges.

Preferred network type

Touch to set your preferred network type.

to connect to data services when roaming.

Fingerprint

Put your finger on the sensor to record a fingerprint identification or
authorisation. You must lock first when you enable this function.

10.2.3 Notification

Touch an app to configure its notification access. You can choose to
block all notifications from the app, silence notifications, change how
notifications display on the lock screen, etc..

Access point names

Touch to select your preferred network and edit APN settings.

Network carriers

You can select a network carrier.

10.2 Device

10.2.1 Display

In this menu, you can adjust your screen brightness, wallpaper, sleep
time, font size, etc.

To rotate screen contents when device is rotated, touch When device
is rotated > Rotate the contents on screen.

10.2.2 Lock screen

Func

Touch to customize the application shortcuts displayed on your lock
screen.

79 80

10.2.4 Sound

Touch to adjust call and notification ringtones, music, and other audio
settings.

• Silent mode

• Sound

• Also vibrate for

calls

• Do Not Disturb

• Phone ringtone

• Default notification

ringtone

• Default alarm
ringtone

• Other sounds

Turn on

Set volume for media,alarm,ring,notification.

Turn on
calls.

Touch to allow alarms, reminders, calls, etc.
when Do Not Disturb mode is enabled.

Touch to set your incoming call ringtone.

Touch to set the default sound for notifications.

Touch to set the default sound for alarms.

Touch to set dial pad tones, screen locking
sounds, touch sounds and vibrate on touch.

to enable silent mode.

to enable vibration for incoming

10.2.5 Apps

Touch to view details about the applications installed on your phone,
to manage their data usage and force them to stop.

In the App permissions menu of an application, you can grant
permissions for each app, such as allowing the app to access your
Camera, Contacts, Location, etc.

In the Notifications menu, you can configure whether to block the
notifications from this app, hide sensitive content, etc.

10.2.6 Storage

Touch to monitor device storage and available space.

10.2.7 Battery

Touch any category in the battery management screen to view its
power consumption.

10.2.8 Memory

Touch to view the total memory and the memory used by applications.

10.3 Personal

Mode

Touch to select High accuracy, Battery saving or Device only mode.

• High accuracy: Use GPS, Wi-Fi, Bluetooth, and cellular network to

determine location.

• Battery saving: Use Wi-Fi, Bluetooth and cellular network to

determine location.

• Device only: Use GPS to determine location.

Recent location requests

This list shows the recent location requests.

10.3.2 Security

Encrypt phone

Requires a numeric PIN, pattern, or password to decrypt your phone
each time you power it on.

Screen lock

Touch to set your screen unlock method. For example, you can unlock
your phone by sliding the screen, entering a password, or drawing a
pattern, etc.

10.3.1 Location

On

Turn on
networks to determine your approximate location, for use in Google
Maps, when you search, and so on. When you select this option, you’re
asked whether you consent to share your location anonymously with
Google’s location service.

to enable the use of information from Wi-Fi and cellular

81 82

Set up SIM card lock

• Turn on Lock SIM card switch

code.

• Touch Change SIM PIN to change the PIN code.

Make passwords visible

Turn on

to show passwords as you type.

to lock the SIM card with a PIN

Device administrators

Touch to view or deactivate device administrators.

Unknown sources

Turn on
from websites, emails, or other locations other than Google Play Store.

To protect your phone and personal data, download applications only
from trusted sources, such as Google Play Store.

Storage type

Your storage type is set to Hardware-backed by default.

Trusted credentials

Touch to display trusted CA certificates.

Install from SD card

Touch to install encrypted certificates from internal storage or SD card.

Clear credentials

Touch to remove all certificates.

Trusted agents

Touch to view and enable/disable trusted agents. To enable this
function you must first set a screen lock.

Screen pinning

When this function is enabled, you can keep a window in view by
touching the Recent Apps button and then the pin icon. In this case,
the user cannot go to any other window or open any other app.

to permit installation of applications that you obtain

To stop pinning a window , long press both the Back and Recent Apps
buttons, then enter your screen unlock password/PIN/pattern.

Apps with usage access

Touch to display the apps which can track what apps you are using, and
how frequently. Turn on

to allow permission.

10.3.3 Accounts

In this menu you can add, remove, and manage your email and other
supported accounts. You can also use these settings to control how
and whether all applications send, receive, and synchronize data on
their own schedules, and whether all applications can synchronize user
data automatically.

Add account

Touch Add account to add an account for the selected app.

10.3.4 Google

This phone offers you Google account and services setting options.

10.3.5 Languages & input

In this menu you can set the language for your device and configure
the on-screen keyboard, voice input settings, pointer speed, etc..

Languages

Touch to select the language and region.

Spell checker

Turn on

to enable the system to show suggested words.

83 84

Personal dictionary

Touch to open a list of the words you’ve added to the dictionary. Touch
a word to edit or delete it. Touch the add button (+) to add a word.

Text-to-speech output

• Preferred engine: Touch to choose a Preferred text-to-speech

engine, touch

• Speech rate: Touch to open a dialog where you can select how

quickly you want the synthesizer to speak.

• Listen to an example: Touch to play a brief sample of the speech

synthesizer, using your current settings.

• Default language status: This will show status of your default

language.

Pointer speed

Touch to open a dialog where you can change the pointer speed, touch
OK to confirm.

to show more choices for each engine.

10.3.6 Backup & reset

Back up my data

Turn on
data to Google servers. If you replace your phone, the settings and
data you’ve backed up will be restored onto the new phone for the first
time you sign in with your Google account. If you mark this option, a
wide variety of settings and data are backed up, including your Wi-Fi
passwords, bookmarks, a list of the applications you’ve installed, the
words you’ve added to the dictionary used by the onscreen keyboard,
and most of the settings that you configure in the Settings application.
If you unmark this option, you stop backing up your settings, and any
existing backups are deleted from Google servers.

to back up your phone’s settings and other application

Backup account

Touch to set your backup account.

Automatic restore

Turn on
you reinstall an application.

Network settings reset

Touch to reset all network settings.

DRM reset

This operation will delete all the licences on your device.

Factory data reset

Erase all of your personal data from internal phone storage, including
information about your Google account, any other accounts, your
system and application settings, and any downloaded applications.
Resetting the phone does not erase any system software updates
you’ve downloaded.

If you reset the phone in this way, you’re prompted to re-enter the
same kind of information as when you first started Android.

When you are unable to power on your phone, there is another way to
perform a factory data reset by using hardware keys. Press the Volume

up key and the Power key at same time until the screen lights up.

to restore your backed-up settings or other data when

10.4 System

10.4.1 Date & time

Use Date & time settings to customize your preferences for how date
and time are displayed.

85 86

Automatic date & time

Select Use network-provided time, Use GPS-provided time or Off.

TalkBack

Touch to enable spoken feedback from your phone.

Automatic time zone

Turn on

Set date

Touch to open a dialog where you can manually set the phone’s date.

Set time

Touch to open a dialog where you can manually set the phone’s time.

Select time zone

Touch to open a dialog where you can set the phone’s time zone.

Use 24-hour format

Turn on

to use the network-provided time zone.

to display the time using the 24-hour clock format.

10.4.2 Scheduled power on & off

Turn on the switches to enable scheduled power on/off, also preset
your power on/off time and repeat mode.

10.4.3 Printing

In this menu you can add and manage printers and printing services.

10.4.4 Accessibility

Use the Accessibility settings to configure any accessibility plug-ins you
have installed on your phone.

Switch Access

Turn on
Touch SETTINGS on the top right of the screen to assign key
combination for listed behaviours.

Captions

Touch to turn on/off captions for phone screen.

Magnification gestures

Touch to turn on/off to activate/deactivate zoom in/out function by
triple-tapping the screen.

Font size

Touch to enlarge or reduce the size of the text on screen .

Display size

Touch to make items on your screen smaller or larger. Some apps on
your screen may change position.

High contrast text

Turn on

Power button ends call

Turn on

to control your phone with configurable key combinations.

to activate high contrast text.

to enable Power button ends call.

87 88

Auto-rotate screen

Turn on
or the keyboard will be automatically rotated when you rotate your
phone.

Speak passwords

Turn on

Accessibility shortcut

Touch to enable/disable quick shortcuts for accessibility features.

Text-to-speech output

Touch to update the settings for text-to-speech output, such as the
speech rate.

Long press delay

Touch to adjust the duration of touch and hold delay. This function
enables your phone to differ touch and touch & hold, which may avoid
incorrect operations.

Color inversion

Turn on

Color correction

Touch to turn on/off color correction.

to activate auto-rotate screen. Content on the screen

to speak passwords while typing.

to turn on color inversion.

10.4.5 Regulatory & safety

Touch to view product information.

10.4.6 About phone

This contains information ranging from Legal information, Model
number, Android version, Android security patch level, Baseband
version, Kernel version, Build number, Custom build version, to those
listed below:

System updates

Touch to check for system updates.

Status

Touch to view the Battery status, Battery level, My phone number,
Network, Signal strength, etc.

89 90

11

Making the most of your

phone .......................................

11.1 Updates

You can use the Updates app or the Mobile Upgrade tool to download
and install the latest software version on your device.

11.1.1 Updates

Use the Updates app to update your device software. To access
Updates, touch the App drawer on the Home screen and select
Updates. Alternatively, go to Settings > About phone > System
updates.

Touch
to update the system, touch the button, and when that’s finished,
touch to complete the update. Now your phone will have the
latest version of the software. turn on data connection or Wi-Fi before
searching for updates. Settings for auto-check frequency are also
available once you restart the phone. If you have chosen auto-check,
when the system discovers the new version, a dialog will pop up where
you can choose to download the update or ignore. A notification will
also appear in the status bar.

During FOTA downloading or updating, to avoid errors in locating the
correct update packages, do not change your default storage location

and the phone will search for the latest software. If you want

11.1.2 Mobile Upgrade

Download Mobile Upgrade from the alcatel website (www.alcatel­mobile.com) and install it on your PC. Launch the tool and update your
phone by following the step by step instructions (refer to the User
Guide provided together with the tool). Your phone’s software will now
have the latest software.

All personal information will be permanently lost following the
update process. We recommend you back up your personal
data using Smart Suite before upgrading.

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12

Accessories .............................

13

Warranty ..................................

The latest generation of alcatel mobile phones offers a built-in
handsfree feature that allows you to use the phone from a distance,
placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the
headset.

1. Charger

2. USB cable

3. Stereo headset

Only use the alcatel batteries, chargers, and accessories
included along with your device.

93 94

Your phone is warranted against any defect or malfunctioning which
may occur in conditions of normal use during the warranty period of
twelve (12) months (1)
original invoice.

Batteries (2)
against any defect which may occur during the first six (6) months (1)
from the date of purchase as shown on your original invoice.

In case of any defect of your phone which prevents you from normal
use thereof, you must immediately inform your vendor and present
your phone with your proof of purchase.

If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired phone and accessories
are entitled to a one (1) month warranty for the same defect. Repair
or replacement may be carried out using reconditioned components
offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes any
other costs.

This warranty shall not apply to defects to your phone and/or
accessory due to (without any limitation):

(1)

The warranty period may vary depending on your country.

(2)

The life of a rechargeable mobile phone battery in terms of conversation

(2)

and accessories sold with your phone are also warranted

time standby time, and total service life, will depend on the conditions of
use and network configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain optimal
performance for your phone during the first six months after purchase and
for approximately 200 more recharges.

(1)

from the date of purchase as shown on your

1) Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your phone is used,2) Connection to any equipment not
supplied or not recommended by TCL Communication Ltd.,

3) Modification or repair performed by individuals not authorised by
TCL Communication Ltd. or its affiliates or your vendor,

4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCL Communication Ltd.

5) Inclement weather, lightning, fire, humidity, infiltration of liquids
or foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.

There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your country or jurisdiction.

In no event shall TCL Communication Ltd. or any of its affiliates be
liable for indirect, incidental or consequential damages of any nature
whatsoever, including but not limited commercial or financial loss or
damage, loss of data or loss of image to the full extent those damages
can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation
of indirect, incidental or consequential damages, or limitation of
the duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.

95 96

14

Before contacting the service center, here are some instructions to
help you troubleshoot your device:

• For optimal operation, fully charge the battery.

• To improve the phone’s performance, remove unnecessary files or

apps on your phone.

• Update your phone's software via the Updates application. Or you
can touch Settings > About phone > Updates to update software.

• Reset your phone via Factory data reset. Touch Settings > Backup &
reset > Factory data reset > RESET PHONE. Another method is to

hold down the Power key and the Volume up key at the same time
when your phone is powered off. All your phone data will be lost
permanently. It is strongly advised to fully back up your phone data
before resetting.

and carry out the following checks:

My phone can't be switched on or is frozen

• When the phone can't be switched on, charge for at least 20 minutes
to ensure the minimum battery power needed. Then switch it on
again.

• When the phone falls into a loop during power on animation and the
user interface can't be accessed, press and hold the Volume down
key to enter Safe mode. This eliminates any abnormal OS booting
issues caused by third party applications.

• If neither method is effective, reset the phone by pressing the Power
key and the Volume up key at the same time, selecting a language,
and then selecting Wipe data/Factory reset. Press the Volume key
to select, and press the Power key to confirm each selection.

My phone has not responded for several minutes

• If your phone doesn’t respond, turn off your phone by pressing and
holding the Power key until it turns off and then restart it again.

Troubleshooting .....................

• If your phone has a removable battery, remove the battery and
reinsert it, then restart the phone.

• If it still doesn't work, reset the phone.

My phone turns off by itself

• Check that your screen is locked when you are not using your phone,
and make sure that the Power key is not accidentally pressed while
the screen is unlocked.

• Check the battery charge level.

• If it still doesn't work, reset the phone.

My phone can't charge properly

• Make sure that you are using the Alcatel charger that comes with
the phone.

• IIf your phone has a removable battery, make sure that your battery
is inserted properly and clean the battery contact if it’s dirty. It must
be inserted before plugging in the charger.

• Make sure that your battery is not completely discharged; if the
battery power has been empty for a long time, it may take around
20 minutes to display the battery charging indicator on the screen.

• Make sure that charging is carried out under normal conditions (0°C
(32°F) to 45°C (114°F )).

• When abroad, check that the voltage input is compatible.

My phone can't connect to a network or "No service" is displayed

• Try connecting to the network by moving to another physical
location.

• Verify the network coverage with your carrier.

• Check with your carrier that your SIM card is valid.

• Try connecting at a later time if the network is overloaded.

My phone can't connect to the internet

• Make sure that the internet access service of your SIM card is available.

• Check your phone's internet connection settings.

• Make sure that you are in a place with network coverage.

97 98

• Try connecting at a later time or another location.

Invalid SIM card

• Make sure that the SIM card has been correctly inserted (see
"Inserting or removing the SIM card").

• Make sure that the chip on your SIM card is not damaged.

• Make sure that the service of your SIM card is available.

My phone can't make outgoing calls

• Make sure that you have dialled a valid number and have touched

Call.

• For international calls, check the country and area codes.

• Make sure that your phone is connected to a network, and the

network is not overloaded or unavailable.

• Check your subscription status with your carrier (credit, SIM card
valid, etc.).

• Make sure that you have not barred outgoing calls.

• Make sure that your phone is not in Airoplane mode.

My phone can't receive incoming calls

• Make sure that your phone is switched on and connected to a
network (check for overloaded or unavailable network).

• Check your subscription status with your carrier (credit, SIM card
valid, etc.).

• Make sure that you have not forwarded incoming calls.

• Make sure that you have not barred certain calls.

• Make sure that your phone is not in Airoplane mode.

The caller’s name/number doesn't appear when a call is received

• Check that you have subscribed to this service with your carrier.

• Your caller may have concealed his name or number.

I can't find my contacts

• Make sure that your SIM card is not broken.

• Make sure that your SIM card is inserted properly.

• Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

• Adjust the volume during a call by pressing the Volume up/down key.

• Check the network strength. Move to a location with stronger signal

strength.

• Make sure that the receiver, connector and speaker on your phone is clean.

I can't use the features described in the manual

• Check with your carrier to make sure that your subscription includes
this service.

• Make sure that this feature doesn't require an Alcatel accessory.

When I select a number from my contacts, the number can't be
dialled

• Make sure that you have correctly recorded the number in your file.

• Make sure that you have selected the country code when calling an

international number.

I can't add a contact

• Make sure that your SIM card contacts are not full; delete some files
or save the files to the phone.

My callers can't leave messages on my voicemail

• Contact your network carrier to check service availability.

I can't access my voicemail

• Make sure that your carrier’s voicemail number is correctly entered
in "Voicemail number".

• Try later if the network is busy.

I can't send and receive MMS

• Check your phone storage as it might be full.

• Contact your network carrier to check service availability and MMS

parameters.

• Verify the server center number or your MMS profile with your
carrier.

• The server center may be swamped. Try again later.

SIM card PIN locked

• Contact your network carrier to obtain the PUK (Personal Unblocking
Key) code.

I can't connect my phone to my computer.

• Check that your USB driver is installed properly.

• Check that you have marked the USB debugging checkbox.

• Make sure that you’re using the right cable from the box.

I can't download new files

• Make sure that there is sufficient phone storage space for your
download.

• Select the microSD card as the location to store downloaded files.

• Check your subscription status with your carrier.

The phone can't be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your phone is visible to
other users.

• Make sure that the two phones are within Bluetooth’s detection range.

The battery drains too fast

• Make sure that you follow the complete charge time (minimum 180
minutes).

• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication.

• Adjust the brightness of screen as appropriate.

• Extend the email auto-check interval for as long as possible.

• Update news and weather information on manual demand, or

increase their auto-check interval.

99 100

• Exit background-running applications if they are not being used for
extended periods of time.

• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.

The phone becomes warm following prolonged calls, game playing,
internet surfing or running other complex applications

• This heating is a normal consequence of the CPU handling excessive
data. Ending the above actions will make your phone return to
normal temperature.

After Factory data reset is performed, I can't use my phone without
entering Google account credentials

• After reset is performed, you must enter the original Google account
credentials that were used on this phone.

• If you don’t remember your Google account credentials, complete
Google account recovery procedures.

• If you still cannot access your phone, apply to the authorized repair
center, but remember that it will not be regarded as warranty case.

The phone doesn't ring when a call or message arrives

• Make sure that Do Not Disturb mode (go to Settings > Sound > Do
Not Disturb) is not activated.

• Press the Volume up/down key to adjust volume.

I forget some passwords/codes/keys on phone

• Perform Factory data reset.

• If you still cannot access your phone, apply to the authorized repair

center, but remember that it will not be regarded as warranty case.

15

Processor

Platform

Memory

Dimensions (LxWxT)

Weight

Display

Network

GPS

Connectivity

Specifications .........................

MTK6580M

Android N

8G (16G compatible) ROM + 1G (1.5G
compatible )RAM

140.7 x 72.2x 9.95 mm

164g

Main display resolution with FWVGA
(854×480)

GSM: 850/900/1800/1900

UMTS B1/B8

(Band frequency and data speed are carrier
dependent.)

A-GPS

• Bluetooth V4

• Wi-Fi 802.11b/g/n (2.4GHz)

• 3.5 mm audio jack

• micro-USB

Camera

101 102

• 8 megapixel back camera by SW

• 5 megapixel front camera by SW

Audio supported
formats

alcatel is a trademark of Alcatel-Lucent

(1)

Battery

Expansion Slot

© Copyright 2017 TCL Communication Ltd

Special Features

MP3, MP4, MIDI, FLAC,AAC, AAC+ ,enhanced
AAC+, AMR-NB etc.

• Rechargeable Lithium-ion battery

and is used under license by

TCL Communication Ltd.

• Capacity: 2050 mAh

microSD™ memory card

All rights reserved

(Availability of microSD card depends on

TCL Communication Ltd reserves

market)

the right to alter material
or technical specification

• GPS
without prior notice.

• G-sensor

All "Signature" ringtones embedded in this phone have been composed,
Note: Specifications are subject to change without prior notice.

arranged and mixed by NU TROPIC (Amar Kabouche).

(1)

English - CJA1HY0ALAAA

(1)

The original battery has undergone rigorous safety inspections to meet

qualification standards, the use of non-original batteries may be dangerous.

103