Alcatel 2010/2010D/2010G User Manual
Introduction .................................
TCT Mobile Limited would like to thank you for purchasing this mobile
phone.
Desktop
Convenient at-a-glance view of Widget applications•
Menu shortcuts for quick access•
Power media applications
Music player & Radio•
Webcam•
The 2.0 Megapixel camera is the best companion for PC instant
messaging.
Bluetooth
With Bluetooth 3.0 supporting A2DP profiles, enjoy handsfree
conversations.
Two SIM Card Two Standby
With two SIM cards in one phone, users have the option to use either one
or both at the same time.
(1)
Depending on your model.
(1)
1 2
Table of contents
Safety and use ...................................................................... 5
General information ......................................................... 13
Getting started1 ..................................................................15
Set-up1.1 ...................................................................................................15
Power on your phone1.2 ......................................................................17
Power off your phone1.3 ......................................................................17
Your mobile2 .......................................................................18
Keys2.1 ......................................................................................................19
Main screen icons 2.2 ............................................................................20
Widget bar2.3 ..........................................................................................22
Calls3 ....................................................................................23
Making a call3.1 ........................................................................................23
Calling your voicemail 3.2 .....................................................................23
Receiving a call3.3 ...................................................................................24
During a call 3.4 ......................................................................................24
Conference calls 3.5 ...............................................................................25
Contacts4 .............................................................................26
Consulting your contacts4.1 ................................................................26
Adding a contact4.2 ................................................................................26
Available options4.3 ................................................................................27
Messages5 ............................................................................ 29
Access5.1 ..................................................................................................29
Conversational mode and conventional mode5.2 ..........................29
Create message5.3 ..................................................................................30
Search5.4 ...................................................................................................30
Alerts5.5 ....................................................................................................30
Available options5.6 ................................................................................31
Music6 ...................................................................................33
Music playing mode6.1 ...........................................................................34
Settings6.2 .................................................................................................34
Videos7 .................................................................................35
FM radio8 .............................................................................36
My files9 ...............................................................................37
Phone9.1 ....................................................................................................37
Memory card9.2 ......................................................................................38
Memory status9.3 ...................................................................................40
Formats and compatibility9.4 ...............................................................40
Camera10 ..............................................................................41
Access10.1 ..................................................................................................41
Take a photo, save or delete10.2 .........................................................41
Settings in framing mode10.3 .................................................................42
Options available after taking the photo10.4 .....................................42
Shoot a video10.5 .....................................................................................43
Recording mode10.6 ................................................................................43
Further operations after shooting a video10.7 ..................................43
Settings11 ..............................................................................44
Phone settings 11.1 ...................................................................................44
Call settings11.2 .........................................................................................47
Security11.3 ................................................................................................49
Network11.4 ..............................................................................................49
Connectivity11.5 ........................................................................................50
Restore default11.6 ................................................................................... 50
Dual SIM settings 11.7 ..............................................................................50
Alarm12 .................................................................................51
Calculator13 ..........................................................................51
Calendar14 .............................................................................52
Bluetooth™15 ....................................................................... 53
Notes16 ..................................................................................55
Converter17 .......................................................................... 55
Fake call18 .............................................................................56
Call log19 ............................................................................... 56
Access19.1 ..................................................................................................56
Available options19.2 ................................................................................56
WAP20 ...................................................................................57
Homepage20.1 ...........................................................................................57
Bookmarks20.2 .......................................................................................... 57
Last wap address20.3 ...............................................................................57
Recent pages20.4 .......................................................................................57
Offline pages20.5 .......................................................................................57
Go to URL20.6 ..........................................................................................57
3 4
Service inbox20.7 ......................................................................................57
Settings20.8 .................................................................................................57
Profiles21 ...............................................................................58
General21.1 ................................................................................................58
Vibrate21.2 ..................................................................................................59
Silent21.3 .....................................................................................................59
Flight mode21.4 .........................................................................................59
Apps 22 ........................................................................................................60
Locate the item you want to download22.1 ......................................60
Download, install and manage applications22.2 .................................61
Apps mgr23 ...........................................................................62
Images24 ................................................................................62
Voice alarm25 .......................................................................62
Call filter26 ............................................................................ 63
Games 27 ................................................................................ 63
Services28 ..............................................................................63
Facebook29
........................................................................... 64
Twitter30 ...............................................................................64
Making the most of your mobile31 .....................................65
PC suite31.1 ...............................................................................................65
ONE TOUCH Upgrade31.2 ...................................................................66
Webcam31.3
............................................................................................66
Latin input mode/character table32 ...................................67
Telephone warranty33 .........................................................68
Accessories34
.......................................................................70
Troubleshooting35 ................................................................ 71
This product meets applicable national SAR limits of 2.0 W/
kg. The specific maximum SAR values can be found on page
8 of this user guide.
When carrying the product or using it while worn on your
www.sar-tick.com
body, either use an approved accessory such as a holster or
otherwise maintain a distance of 10 mm from the body to
ensure compliance with RF exposure requirements. Note
that the product may be transmitting even if you are not
making a phone call.
Safety and use ..............................
We recommend that you read this chapter carefully before using your phone. The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.
TRAFFIC SAFETY:•
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk,
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using
their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately
shielded from mobile phone RF energy.
CONDITIONS OF USE:•
You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many
other types of equipment now in regular use, mobile telephones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold
it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move
the handset away from your ear while using the "hands-free" mode because the amplified volume
might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without
supervision.
When replacing the cover please note that your phone may contain substances that could create
an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended
operating temperature range is -10°C to +55°C.
At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and
not serious.
Emergency call numbers may not be reachable on all cellular networks. You should never rely only
on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile
Limited and its affiliates and are compatible with your phone model (see Accessories List, page 70).
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all important information stored
in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video games or other features that incorporate
flashing lights on the phones. All persons should discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and
see a doctor.
When you play games on your phone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
5 6
PRIVACY:•
Please note that you must respect the laws and regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people or any of their personal
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any
liability which may result from the improper use of the mobile phone.
BATTERY:•
Before removing the battery from your phone, please make sure that the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures
above 60°C.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those
not recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the accessories means that these
products must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that
their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection facilities; instead they are to be taken to collection
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
CHARGERS•
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of information
technology equipment and office equipment use. Due to different applicable electrical specifications,
a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be
used for this purpose only.
RADIO WAVES:•
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/
EC (R&TTE) is required of all mobile phone models before they can be put on the market. The
protection of the health and safety for the user and any other person is an essential requirement
of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure
to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization (ICNIRP) and include a substantial
safety margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit for mobile devices is 2.0 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting at
its highest certified power level in all tested frequency bands. The highest SAR values under the
ICNIRP guidelines for this device model are:
2010X:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR GSM 900 + Bluetooth 0.634 W/kg
Body-worn SAR DCS 1800 + Bluetooth 0.944 W/kg
2010D:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR GSM 900 + Bluetooth 0.634 W/kg
Body-worn SAR DCS 1800 + Bluetooth 0.944 W/kg
During use, the actual SAR values for this device are usually well below the values stated above.
This is because, for purposes of system efficiency and to minimize interference on the network,
the operating power of your mobile device is automatically decreased when full power is not
needed for the call. The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of 10 mm. To meet RF exposure
guidelines during body-worn operation, the device should be positioned at least this distance away from
the body. If you are not using an approved accessory ensure that whatever product is used is free of
any metal and that it positions the phone the indicated distance away from the body.
The World Health Organization has stated that present scientific information does not indicate
the need for any special precautions for the use of mobile devices. They recommend that if you
are interested in further reducing your exposure then you can easily do so by limiting your usage
or simply using a hands-free kit to keep the device away from the head and body.
7 8
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are available on the following
site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with headset
or USB data cable. If you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 10 mm away from the body.
Regulatory information•
The following approvals and notices apply in specific regions as noted.
2010X:
9 10
2010D:
LICENCES •
Obigo® is a registered trademark of Obigo AB.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and
any use of such marks by TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their respective owners.
ALCATEL 2010X/2010D Bluetooth
QD ID B020475
eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.
Facebook and the f Logo are trademarks of Facebook, Inc., and are used under
license.
Twitter and the T logo are trademarks of Twitter, Inc., and are used under
license.
11 12
General information ...................
Internet address:• www.alcatelonetouch.com
Hot Line Number:• see "TCT Mobile Services" leaflet or go to our
Internet site.
Address:• Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM networks with
850/900/1800/1900 MHz bands.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com
Protection against theft
Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the product’s memory. We recommend that
you note the number the first time you use your telephone by entering *
# 0 6 # and keep it in a safe place. It may be requested by the police or
your operator if your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using it, even with
a different SIM card.
(1)
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any,
nor for their potential consequences, which responsibility shall be borne
by the operator exclusively.
(1)
Contact your network operator to check service availability.
13 14
Getting started
1
Set-up1.1
.....................
Inserting and removing the SIM card
2010X
(1)
Removing and installing the back cover
Removing and installing the battery
15 16
2010D
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card, press
it and slide it out.
Charging the battery
Connect the battery charger to your phone and mains socket
respectively.
The charging may take about 20 minutes to start if the battery is flat.•
Be careful not to force the plug into the socket.•
(1)
Check with your network operator to make sure that your SIM card is 3V or
1.8V compatible. The old 5 Volt cards can no longer be used. Please contact
your operator.
Make sure the battery is correctly inserted before connecting the •
charger.
The mains socket must be near to the phone and easily accessible (avoid •
electric extension cables).
When using your telephone for the first time, charge the battery fully •
(approximately 3 hours). You are advised to fully charge the battery
(
).
To reduce power consumption and energy waste, when battery is fully •
charged, disconnect your charger from the plug; switch off Bluetooth
when not in use; reduce the backlight time, etc.
Your mobile
2
..........................
The charge is complete when the animation stops.
Power on your phone1.2
Hold down the key until the telephone powers on, type in your PIN
code if necessary and then confirm. The main screen is displayed.
If you do not know your PIN code or if you have forgotten it, contact
your network operator. Do not leave your PIN code with your
telephone. Store this information in a safe place when not in use.
If cell broadcast messages are displayed, you can browse through them or
press
to return to the main screen.
While the phone is searching for a network, "Searching" will be
displayed.
In the power on screen, you also have access to the functions of "FM
radio", "Camera", "Music", etc. even if there is no SIM card inserted.
Power off your phone1.3
Hold down the key from the main screen.
17 18
9
1
Left softkey
2
Pick up/Send call
Call log
3
Voicemail
(press and hold)
4
Right softkey
5
Switch on/Switch off
End call
6
Vibrate alert
(press and hold)
1
2
3
7
Navigation key:
4
7
5
68
Menu/Confirm an option
if widget bar is hide:
Create message
Contacts
FM radio
Calendar
8
* key
9
Camera
10
Volume key
10
Keys2.1
Navigation key
Confirm an option (press the middle of the key)
Activate music player (press and hold the middle of key)
Scroll widget bar (press the right or left of the key)
Pick up
Send a call
In idle screen:
Access call log (Redial) (press)
Activate fake call (press and hold)
Switch on/Switch off the telephone (press and hold)
End call
Return to idle screen
Left softkey
Right softkey
Access your voicemail (press and hold)
From Idle screen:
- Press: input "0"
- Press and hold: input the symbol “+/P/W”
In Edit mode:
- Press: access the symbols table
- Press and hold: input "0"
From Idle screen:
- Press: input "*"
In Edit mode:
- Press: change input methods
- Press and hold: access the language list
In 2010X:
From idle screen:
- Press: #
- Press and hold: activate/deactivate the vibrate mode
In Edit mode:
- Press: insert a space
Volume key (side key)
- Adjust general volume
Main screen icons2.2
(1)
Battery charge level.
Vibrate alert: your phone vibrates, but does not ring or beep
(see page 59).
Bluetooth status (Activated).
Bluetooth status (Connected to an audio device).
Headset connected.
Call forwarding activated: your calls are forwarded (see
page 47).
Alarm or appointments programmed (see page 51).
Level of network reception.
SD card scanning completed.
Line switching
(2)
: indicates the selected line.
EDGE attached.
(1)
The icons and illustrations in this guide are provided for information purposes
only.
(2)
Depending on your network operator.
19 20
EDGE connecting.
Music activated.
(Flickering) Message list is full: your phone cannot accept
any new messages. You must access the message list and delete
at least one message on your SIM card.
Voicemail message arrived.
Missed calls.
Radio is on.
WAP alerts
(1)
.
Roaming.
GPRS connection status (Activated).
GPRS connecting.
Sending a MMS.
MMS receiving.
Silence mode: your phone does not ring, beep or vibrate with
the exception of the alarm (see page 59).
SMS unread.
MMS unread.
Flight mode.
In 2010D:
Level of network reception.
Call forwarding activated: your calls are forwarded.
GPRS connection status (Activated).
GPRS connecting.
EDGE attached.
EDGE connecting.
Widget bar2.3
Widget bar with menu items as a shortcut for quick access.
(1)
Depending on your network operator.
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