AES Prime 6 Installation Manual
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..PROFESSIONAL INSTALL ONLY..
Do NOT give this manual to the end user / home owner
Advanced GSM Intercom System (3G)
Scan the QR code below to install the INSTALLER App
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Contents
Overview of System
…………….Pg 3
Site Survey
…………….Pg 3
SIM card
…………….Pg 3
Power
…………….Pg 3
Installation
…………….Pg 4
Architectural & Hooded panels
…………….Pg 4
Flush Panels
…………….Pg 4
Inserting the SIM card
…………….Pg 4
Connecting the antenna
…………….Pg 5
Connections on GSM controller
…………….Pg 5
Connecting of slave devices
…………….Pg 6
Powering Up
…………….Pg 6
Installing Programmers App for first time
…………….Pg 7
Programming a Brand New Install
…………….Pg 8
Programming an Existing Install
…………….Pg 8
Programming
Check Reception
…………….Pg 9
Programming Dial Out Numbers
…………….Pg 10
Program Caller ID Numbers
…………….Pg 11
Programming Additional Features
…………….Pg 12
Volumes
…………….Pg 13
Dial Times & Talking Time
…………….Pg 13
Service Calls
…………….Pg 14
Diagnostic Info
.……….Pg 14-15
Pass Codes
…………….Pg 16
Relay Times
…………….Pg 16
Notifications
…………….Pg 17
Keypad Programming
………….Pg17-19
Auto Relay Trigger Times
…………….Pg 20
Client List on iphone
…………….Pg 20
Client List on Android
…………….Pg 21
Clock Sync
…………….Pg 21
Daylight Saving
…………….Pg 22
Do Not Disturb
…………….Pg 22
After Hours / Out of Hours
……….Pg 23
Proximity card & tag programming
……….Pg 23
Complete List of Parameters
……….Pg 26
Troubleshooting
……….Pg 27
Change History
……….Pg 30
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Overview of System
Please read this entire manual before attempting to install this system.
This system should only be installed by a professional automatic gate installer or access control
specialist dealer.
It is recommended that the system be set up, configured, commissioned and tested on a
workshop bench before taken to site for installation.
Site Survey
Before installing this system, you need to be sure that there is good mobile GSM cell coverage in
the area it is to be installed. It is recommended that you conduct a site survey, and check
reception on the site for a GSM network. If reception is poor in the area, then this system is not
recommended.
SIM Card
You will need a SIM card to use this system. It should be a regular voice and SMS text SIM card
and capable of running on 2G/3G/4G service. Do not use a data only SIM, as this is only for
tablets and will not work in the unit.
Power
TIP: Most technical calls received are due to installers using CAT5 or alarm cable to power
the unit. Neither are rated to carry enough power (2 amp peak). Please use following
cable…
Up to 2 metres (6 feet) – Use minimum 0.5mm2 (18 gauge)
Up to 4 metres (12 feet) – Use minimum 0.75mm2 (16 gauge)
Up to 8 metres (24 feet) – Use minimum 1mm2 (14 gauge)
Using insufficient power cable thickness will cause excessive stress on electronic components,
and therefore void the manufacturer’s warranty.
24v Power
adaptor
24v
Power
adaptor
To avoid such problems, it is recommended (and is good practice) to locate the power supply as
close to the transmitter as possible. This avoids power cable noise and interference and enhances
the lifetime of the product.
1) Ensure the SIM has calling credit, and can make and
receive calls on a mobile cell phone.
2) Check that the SIM is not locked to a phone and can be
used in other devices.
3) Check that the SIM does not have a PIN code request.
4) Disable voicemail service on the SIM.
5) You are now ready to begin programming.
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Installation
Entrance
Pillar
Speech
Unit
4-5 feet
minimum
200mm
min
Architectural & Hooded Panels
Loosen top 2 screws only
Hinge front door
Side View
Flush Panels
Call Button
Optional keypad
module
Remove
Side View
Flush with surface
Tip: Use appropriate fixings to ensure the intercom cannot be removed from the wall.
Inserting the SIM card
Please ensure the SIM card is a 2G/3G compatible NANO SIM card.
The SIM may also be 3G and 4G capable as well, as long as both
the SIM and the network also support 2G/3G. Do not use a SIM card
for a tablet, as these only support data, and do not support voice and
SMS. You simply require a mobile phone type SIM card.
Do not remove the protective film until the system is
fully installed and working. Protective coverings are
there to protect the intercom from scratches and
marks during installation.
TIP: Antenna height is best higher than intercom for
cleaner audio and also better reception.
TIP: Avoid sharp bends on the antenna cable.
SIM
GSM Board
POWER OFF
45 chamfer IN.
Copper pads DOWN.
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Connecting the Antenna
Connections on the GSM Controller
?
+
24v
dc
N/C
COM
N/O
N/C
COM
N/O
1
2
Antenna cable
TIPS:
Avoid bending.
Avoid excess cable inside
call station.
Do not cut.
Modem
WARNING: Connect by
qualified electrician only
Limit Switch
input
Exit
button
Relays
Auto Gates
Other
device, e.g.
exit button
Separate
power
supply
Magnetic lock
on small gate
or door
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Connecting of Slave Devices
1 2 3 24v
OUT
IN
OUT
IN
OUT
IN
1 2 3 24v
OUT
IN
1 2 3 24v
1 2 3 24v
Notes:
Up to a total of 8 devices can be connected to the one SIM module.
All keypads will be programmed with the same codes as the main unit.
All Prox units will store the same Prox cards.
Powering slave devices locally for longer distances.
Powering Up
Perform a final check of wiring and ensure the antenna is connected before switching on the
power. Once the power is switched on, the power LED should illuminate.
Power LED
CPU LED
GSM LED
Searching
1 bar signal
2 bars signal
3 bars signal
4 bars signal
System booted
Booting
TIPS:
My GSM LED is still searching…
-Check the SIM card is registered and can make a
call in a phone.
-Check the SIM card is seated correctly. Power off,
clean the contacts on the SIM and the GSM unit,
and reinsert the SIM.
-Check power cable distance and thickness.
-Increase antenna height.
-Change network.
-Move antenna away from metal objects & shrubs.
-Fit a high gain antenna.
To next
device
Optional
Keypad
Optional
Prox reader
Optional Slave
Keypad
Optional Slave
Prox Reader
CAT5 (10m max)
100m if device powered separately
To next
device
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Installing the Programmer APP for the first time
1. For android or apple devices you can download the AES programming app called “Cellcom
Prime Programmer” (or scan QR code below).
2. Open the app and allow all permissions (Android users).
Register your details
first time for support
registration.
Press Submit and
send your details via
email client.
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Programming a Brand-New Install
Press SETTINGS to reveal the screen shown. This screen will
store details for the client.
Now you are ready to begin programming!
Programming an EXISTING Install
1.Go to MORE>CLIENT LIST to reveal the screen shown.
2.Press and HOLD to select the desired client.
3.Iphone users press the info symbol. Android users press and
hold the client, and then press upload to begin programming.
Now you are ready to begin programming!
Enter name or site name for customer.
Enter INTERCOM SIM phone number.
Default Engineer’s and user`s pass codes. These
can be changed later.
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Programming
Now that you have either entered a new client, or selected an existing client from the client list,
you are now ready to begin programming.
Note: SMS string= *20#
Step 1: Check Reception
Go to MORE>INFO & press the reception check button.
On Android the app will automatically send a SMS string (*20#)
to the intercom.
On iphone, users will be taken to their SMS screen to
confirm before sending the string. The intercom should then
reply with a signal level between 1 and 31.
1-12
Poor
13-20
Medium
21-31
Good
For good performance, signal level on 2G should be at least 13.
On 3G products it should be no less than 10.
TIP: If signal is lower than recommended, then take IMMEDIATE
action. Change network if possible, or use an optional high gain
antenna. Check power cable is within recommended
specification. (Poor power cable can lower reception).
SMS message sent to intercom.
SMS reply to your phone.
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Programming dial out numbers for multi button versions
Please note the position of the buttons on the above panel options. For example, if you have a 2
button panel, you will be programming dial out numbers for buttons 3 and 8. For a 4 button panel,
the corresponding button locations are 2,3,8 and 9.
Step2: Programming Numbers for the
intercom to call on button press.
1.Press the SINGLE home icon for a 1 button system, or MULTI
for a 10 button system.
2. Simply enter cell phone numbers and/or landline phones
which the intercom is to call when the call button is pressed. (10
button model please enter button number).
3. Press SAVE. Note: iphone users will be taken to their SMS
screen to confirm the SMS string (press send).
4. The intercom should reply with an SMS to your phone
showing the SMS string and an OK status.
SMS Programming Format:
9999#111telephonenumber#
Pass code
Function code
(add number)
Data
Button number
(1-10)
Telephone number
position 1-4
E.g. 9999#111firstnumber#112secondnumber#113thirdnumber#
10
9 87 6 5 4 3
2
1
4 4 3 3 3 3 2 2 2
1
10
99 9 88
887
7
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