AES Multicom Lite Installer Manual

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Installer Manual

DO NOT GIVE TO HOME OWNER.

FOR PROFESSIONAL USE ONLY .

4G Multicom Lite GSM/Cellular Intercom System

Note: For legal reasons, telephone technical support is for registered and

qualified product installers only. Home owners and end-users should contact

their installer for product technical support.

LTE Ready

4G

1.Jones

2.Smith

3.Thomp.

4.Goldberg

5.Adams

6.Cole

7.Henry

8.Obrien

9.Clinton

10.Klein

11.Cali

12.Straw

13.Sheridan

14.Vacant

Download Multicom Lite Nameplate template HERE

https://www.aesglobalonline.com/downloads

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Contents

Really Important things (site survey)

…………….Pg 3

Overview of outside of product

…………….Pg 4

Overview of Inside

…………….Pg 5

Cellular module in detail

…………….Pg 6

Wiring relays

…………….Pg 6

Keypad/Prox modules in detail

…………….Pg 7

Connecting slave devices

…………….Pg 7

Inserting the SIM card

…………….Pg 8

Powering up & LEDs

…………….Pg 8

Installing the programming APP

…………….Pg 9

Program a NEW or Existing job site

…………….Pg 10

Change engineer & manager pass codes

…………….Pg 11

Programming

…………….Pg 12

Step1: Check reception

…………….Pg 12

Step2: Add a family

…………….Pg 13

Step2b: Edit family details

…………….Pg 14

Step3: Activate auto sync

…………….Pg 15

Step4: Add visitor access

…………….Pg 15

Keypad codes

…………….Pg 16

Prox cards

…………….Pg 17

CallerID

…..…….Pg 18

Do not disturb

…………….Pg 19

Access control options

…………….Pg 19

Auto opening

…………….Pg 20

Enquire resident info

…………….Pg 21

Concierge / assistance button

…………….Pg 21

More settings screen

…………….Pg 22

Volumes

…………….Pg 22

Dialling times

…………….Pg 23

Relay times

…………….Pg 23

Information screen

…………….Pg 24

Manager control of gate / door

…………….Pg 25

Receiving a call from the intercom

…………….Pg 26

Caller ID

…………….Pg 26

Complete list of parameters

…………….Pg 27

Warranty terms

…………….Pg 31

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Really Important things you Need to Know..

Please read this entire manual before installing

this product.

To be installed by certified and qualified

personnel / gate automation dealer only. Not

for DIY install!

Ensure there is good network signal at the

gate/door of the install site BEFORE installing

this product. (2G/3G/4G Europe, 3G/4G

Australia & USA)

Set up on a bench in workshop BEFORE going

to site. Program the unit in the comfort of your

work bench and call technical support should

you have questions.

This product requires a SIM.

The SIM should be a voice and text plan.

Do not use a DATA only SIM.

Ensure your SIM has VOLTE if you only have

4G service (HD Voice calling service is

enabled).

Manufacturer warranty does NOT cover lighting

/ storm damage. In lightning prone areas, you

MUST fit external surge protection and

lightning rod in order to maintain warranty on

this product. Evidence of surge protection will

be requested on generation of RGA numbers.

5

1

2

3

4

6

7

Fit proper power cable as per instructions!
Do not use CAT5 to power this device as
this will damage the product.
Warranty will be VOID!

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Now lets have a look around the product…

Keypad for dialling
apartment / house
number

Speaker grill

Security Screw Access

(Open top screws only)

Call status LEDs
(for DDA hearing
impaired visitors)

Illuminated nameplate holder
or information screen

Optional Prox badge

reader

CALL button to dial
apartment / house
Hinged front door

Download Nameplate template:

https://www.aesglobalonline.com
/downloads

Code confirm

button

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Overview of Inside…

Push button

Antenna
Connection

Optional Prox

reader module

Optional

Prox Coil

Cable Entry

Hole

Mounting

Holes

GSM / Cellular

PCB Module

Name window

holder

Illumination
PCB for name
window

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Relay 2

Exit Button

To Call

Button

12v dc 100mA
(backlighting)

24v dc IN

From PSU provided

Relay 1

Note: The manufacturer is
not responsible for wiring to
third party devices. Please
consult an experienced
security installer.

Electric Gates

Gate Position

Limit switch

(optional)

Pedestrian

gates or door

Signal Status

Power

Magnetic

lock

CPU Status

Cellular

Module in

Detail…

Exit button

SIM holder

Modem Status

Antenna

connection

Wiring
Relays

N/O

Separate lock Power
supply (not supplied)

COM

Start

N/C

N/O

Common

COM

N/C

Do NOT use CAT5 to

power this device as

damage will occur.

0-6ft - 0.5mm2 (20 gauge)

6-12ft - 0.75mm2 (18 gauge)

12-24ft - 1mm2 (16 gauge)

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1 2 3 24v

OUT

IN

OUT

IN

OUT

IN

1 2 3 24v

OUT

IN

1 2 3 24v

1 2 3 24v

Slave IN connections

Slave IN

Slave OUT

Optional
PROX
module

Keypad
Module

Connecting

Slave

Devices

Keypad /

PROX

Modules

in

Detail…

1

2

Slave OUT connections

3

To next
device

Optional

Keypad

Optional

Prox reader

Optional Slave

Keypad

24v out

Optional Slave

Prox Reader

CAT5 (30ft max)

300ft if device powered

separately

To next
device

GND

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Inserting the SIM card

Powering Up & LEDs

Perform a final check of wiring and ensure the antenna is connected before switching on the
power. Once the power is switched on, the power LED should illuminate.

WARNING

Ensure power is OFF. Do not hot
insert or remove while power on.

45 chamfer OUT
Pads DOWN

Ensure SIM is activated.
Pre-pay SIM will need credit first.
At&T preferred. T-Mobile also
compatible in certain areas.

CPU

Flashing = standby
Constant ON/OFF = busy

SIGNAL STRENGTH

1 flash = poor (1 bar)
2 flashes = low (2 bars)
3 flashes = good (3 bars)
4 flashes = Strong (4 bars)

5 flashes = searching

POWER

MODEM

Flashing = standby
Constant ON/OFF = searching

Do NOT use CAT5 to

power this device as

damage will occur.

0-6ft - 0.5mm2 (20 gauge)

6-12ft - 0.75mm2 (18 gauge)

12-24ft - 1mm2 (16 gauge)

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Installing the Programmer APP for the first time

Download the smartphone app to program this unit. Search for MULTICOM 4G and look for the
icon below...

Accept and allow all

permissions (Android

version shown)

To register first time,

enter your name, email

and cell phone number.

After you send the

registration email, go

back to the app screen

& press SETTINGS

4G

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NOTE: Do not change
engineers or managers
codes on the APP unless
they have already been
changed in the intercom

Now you are ready to begin programming!

Program a NEW
or EXISTING Job
Site

Press SETTINGS to reveal the
screen shown. Choose to
create a NEW site or edit an
existing one. Then you can
begin programming.

ANDROID Press & HOLD
Iphone use the “i” symbol