P a g e | 1
Dealer Manual
DO NOT GIVE TO HOME OWNER.
FOR PROFESSIONAL USE ONLY .
Cellular Intercom System
Note: For legal reasons, telephone technical support is for registered and
qualified product dealers only. Home owners and end-users should contact their
dealer for product technical support.
Pedestal Style Call Box Overview
Wall Mount Style Overview
Installing the Programming APP
Begin Programming a New Install
Begin Programming Existing Install
Programming Dial Out Numbers
Programming Caller ID numbers
9.Automatic Triggering Times
10b.Client list on Android
Complete List of Parameters
P a g e | 3
Overview of System
Please read this entire manual before attempting to install this system.
This system should only be installed by a professional automatic gate installer or access control
specialist dealer.
It is recommended that the system be set up, configured, commissioned and tested on a
workshop bench before taken to site for installation.
Site Survey
Before installing this system, you need to be sure that there is good mobile GSM cell coverage in
the area it is to be installed. It is recommended that you conduct a site survey, and check
reception on the site for a GSM network. If reception is poor in the area, then this system is not
recommended. This unit can operate on At&T and T-Mobile networks in the USA.
SIM Card
You will need a SIM card in order to use this system. It should be a regular voice and SMS text
SIM card. Do not use a data only SIM, as this is only for tablets and will not work in the unit.
Power
This system comes with a 15v d.c. power supply. It is recommended that it is located within 25
feet of the intercom and cabled in 14 gauge cable, otherwise damage can occur to the product.
15v dc 3amp
power supply
14 Gauge Power cable
25 feet max
Call box
Fuse
500mA quick blow fuse
Power
Board
15V l 0V
Keypad
Module
15v
24v
IMPORTANT:
Voltage selector pin.
ONLY for SOLAR 24v
use!
15v DC Power in HERE
Only use power supply provided!
Inside Power ConnectionSite Cabling
Please note: If using 24v dc solar operator power,
switch jumper below to 24v position BEFORE turning
on power.
(Red = +15v)
Surge protector strip
Note: Fit surge protector strip to help prevent surge.
Note: The power board supplies filtered power to the keypad and cellular module, and
has surge protection plus a fuse. In the event of a power surge or lightning surge, the
fuse is designed to blow and help protect the equipment.
1) Ensure the SIM has calling credit, and can make and receive calls
on a cell phone.
2) Check that the SIM is not locked to a phone and can be used in
other devices. Call the service provider to unlock it if required.
3) Check that the SIM does not have a PIN code request.
4) You are now ready to begin programming.
P a g e | 4
Pedestal Style Call Box Overview
Wall Mount Style Overview
Tip: Keep all protective covers and films on the unit until fully installed. These covers are to
protect the unit from scratches during installation.
Wall mount antenna
with bracket & 6 feet of
cable
P a g e | 5
Pedestal Style Mounting
Hinge
front door
Wall mount
Hinge front
door
Gooseneck mount
5/16 (M8)
bolts
3" hole
centres
3" hole
centres
Hinge front door
Side View
Inserting the SIM card
Note: This unit is a dual 3G/4G system, operating on either 3G or 4G network frequencies.
1) Put the SIM into a phone to activate and register it with the network.
2) If you are using pay and go, top up the SIM with some airtime credit.
3) Test that the SIM can make and receive calls and can send and receive a SMS.
4) Ensure the power is OFF.
5) Slide the SIM card into the holder (pads down as shown).
Please ensure the SIM card is a regular
voice SIM card with SMS, from either
At&T or T-Mobile. Do not use a data SIM
as these are only for tablets.
P a g e | 6
Connections on the GSM Controller
Powering Up
Perform a final check of wiring and ensure the antenna is connected before switching on the
power. Once the power is switched on, the power LED should illuminate.
N/C
COM
N/O
N/C
COM
N/O
12v d c
N/C
COM
N/O
GSM
modem
N/C
COM
N/O
Out 1
Out 2
eg
Relay
outputs
Signal LED
CPU
Power
eg
24v
ac/dc
Power
CPU
Signal LED
Optional gate
position limit switch
Optional exit button, triggers output 1 for programmed time
15v DC prewired
from power filter
board (Prewired)
12v dc output
TIPS: My GSM LED is still searching…
-Check the SIM card is registered and can
make a call in a phone.
-Check the SIM card is seated correctly.
Power off, clean the contacts on the SIM
and the GSM unit, and reinsert the SIM.
-Check power cable distance and thickness.
-Increase antenna height.
-Change network.
-Move antenna away from metal objects.
-Fit a high gain antenna.
=1 bar
P a g e | 7
Installing the Programmer APP for the first time
1. For android or apple devices you can download the AES programming app called “Cellcom
Prime Programmer” (or scan QR code below).
2. Open the app and allow all permissions (Android users).
Register your details
first time for support
registration.
Press Submit and
send your details via
email client.
Programming a Brand-New Install
Press SETTINGS to reveal the screen shown. This screen will
store details for the client.
Now you are ready to begin programming!
Programming an EXISTING Install
1.Go to MORE>CLIENT LIST to reveal the screen shown.
2.Press and HOLD to select the desired client.
3.Iphone users press the info symbol. Android users press and
hold the client, and then press upload to begin programming.
Now you are ready to begin programming!
Enter name or site name for customer.
Enter INTERCOM SIM phone number.
Default Engineer’s and user`s pass codes. These
can be changed later.
P a g e | 9
Programming
Now that you have either entered a new client, or selected an existing client from the client list,
you are now ready to begin programming.
Note: SMS string= *20#
Step 1: Check Reception
Go to MORE>INFO & press the reception check button.
On Android the app will automatically send a SMS string (*20#)
to the intercom.
On iphone, users will be taken to their SMS screen to
confirm before sending the string. The intercom should then
reply with a signal level between 1 and 31.
1-12
Poor
13-20
Medium
21-31
Good
For good performance, signal level on 2G should be at least 13.
On 3G/4G signal it should be no less than 10.
TIP: If signal is lower than recommended, then take IMMEDIATE
action. Change network if possible, or use an optional high gain
antenna. Check power cable is within recommended
specification. (Poor power cable can lower reception).
SMS message sent to intercom.