AES Cellcom Prime 6 User Manual
P a g e | 1
Homeowner User Manual
For
Advanced GSM Intercom System
For Service, Warranty and Support Contact:
Installed By:
Install Company Name:
Installer Phone Number:
Installer Email Address:
Date of Install:
Note: For legal and safety reasons, the manufacturer cannot offer telephone
technical support to un-certified or non-qualified persons. Technical support
can only be delivered via a qualified gate-safe installer.
P a g e | 2
Contents
Overview of System
…………….Pg 3
Receiving a call and opening gates / door
…………….Pg 3
Access control by caller ID (CLIP)
…………….Pg 3
Using the APP
…………….Pg 4
Summary of APP home screen
…………….Pg 5
Opening gate by APP
…………….Pg 6
Adding Keypad Codes
…………….Pg 6
Time Restricted Codes
…………….Pg 7
Auto Expiring Codes
…………….Pg 8
Adding Proximity Cards
…………….Pg 8
Permanent 24/7 Cards
…………….Pg 9
Time Restricted Cards
…………….Pg 10
Auto Expiring Cards
…………….Pg 10
Auto Opening & Closing
………….Pg 11
Status Options
……….Pg 12
24/7 CallerID Access
…………….Pg 14
Time Restricted CallerID
…………….Pg 14
Notifications
…………….Pg 15
Do Not Disturb
…………….Pg 15
After Hours
…………….Pg 16
P a g e | 3
Overview of System
Thank you for purchasing an AES Intercom system. This product is a GSM Intercom system,
which operates on GSM phone networks.
You will need to ensure you have adequate cellular coverage at your location before using this
product. You will also need to ensure that this product has an active SIM card inside. Failure to
maintain the SIM card plan will render the product un-operational until cellular service is restored.
Receiving A Call and Opening Gates / Door
Visitors can press the call button, which will initiate a call from your intercom to the designated
phone numbers which will have been programmed by your installer.
1.Press call button
2.Intercom calls up to 4
phones in sequence
3.Answer the call, speak to visitor,
and grant access with telephone.
Access Control by Calling the intercom (CallerID)
This is usually main gate/door.
Press 1 to open
Press 2 to hold open
Press 3 to un-hold
(Note: Hold open features are only
available on certain gate/door
systems. Contact your installer for
details)
This can be pedestrian gate,
driveway lights or other.
Press 4 to open/activate
Press 5 to hold open/on
Press 6 to un-hold/off
(Note: Hold open features are only
available on certain gate/door
systems. Contact your installer for
details)
Output 1
Output 2
This product can store up to 100 phone numbers, which we shall call
“Authorized phone users”. While these users will not receive a call
from the intercom on visitor arrival, they can call the intercom from
their phone which will trigger output 1 and open the gate/door.
To open your gate or door (output1), simply call the sim card
number of the intercom from your phone.
If your number has been stored by your installer, then relay 1 will
trigger and open the gate or door and the call will be rejected,
making this a free call.
P a g e | 4
Using the Cellcom Prime App
You can use the free Cellcom Prime app on Android phones and iphones. Look for the for the icon
below or scan the QR code..
1. Install + launch the app, &
accept all permissions. Press
SETTINGS.
2. Select your intercom
type 2G/3G or 4G (this
changes how the
Proximity part works)
3. Select Single Intercom
if you have only one
intercom and one
entrance. Select two
intercoms if you have 2
gate entrances with
intercoms fitted. You can
select different
background colour for
dual intercom operation
so that you know which
intercom you are
controlling.
4. Store the phone number of
the intercom SIM card in the
phone number screen.
5. If the installer has
changed the engineers
code, they can enter it
here.
6. If the user code has
been changed, enter it
here.
IMPORTANT: Android users, if you receive an error message “Command Failed”, go to
Phone Settings/Application Manager/Permissions, and turn on all permissions for the app
& check the intercom phone number is stored in the app.
P a g e | 5
Summary of the App Home Screen
Iphone users! Please note that due to security restrictions by
apple, any SMS button commands will take you to your native
SMS screen where you must re-confirm the SMS before it will
send. Android devices will send the SMS automatically.
Switch between
output 1 and 2
Unlatch (allow
held open gates
to close). This
will send SMS
string to the
intercom.
Latch (hold open
gates). This will
send SMS string
to the intercom.
Keypad code
management
Change from
gate 1 to gate 2
(when more
than 1 gate
controlled)
Settings
SMS
Notifications
Timing functions,
status and other
Speed dial gates
to open
Loading...