Please read these operating instructions through carefully.
Above all, please take note of the “Safety” section on the first few
pages. Please keep these operating instructions for future reference.
Pass them on to any subsequent owner of the appliance.
The warning triangle and/or specific words (Warning!, Caution!,
1
Important!) are used to highlight instructions that are important for
your safety or for the function of the appliance. It is imperative that
these instructions are observed.
0 1. This symbol guides you step by step when operating the appliance.
2. ...
3. ...
Next to this symbol you receive additional information and practical
3
tips on using the appliance.
Tips and information about the economical and ecological use of the
2
machine are marked with a cloverleaf.
Before calling out an engineer to a fault please read the chapter „What
to do if...“ as you may be able to resolve the problem yourself.
For further assistence contact your local AEG Service Force Centre, see
the chapter „Service“.
Printed on paper manufactured with environmentally sound processes.
He who thinks ecologically acts accordingly ...
The new appliance may only be assembled and connected by an
approved installer.
Please observe this instruction, otherwise the warranty will not cover
any damage that may occur.
The safety features of AEG electrical appliances comply with accepted
technical standards and the German Appliance Safety Law. However, we
also consider it our obligation as a manufacturer to make you aware of
the following safety information.
General Safety
• When using other electrical appliances ensure the cable does not
come into contact with the hot surfaces of the oven.
• Do not store flammable substances in the oven. They could ignite
when the oven is switched on.
• For safety reasons do not clean the appliance with a steam or high
pressure cleaner.
• If force is used, especially on the edges of the front pane of glass, the
glass may break.
• When cooking, roasting and grilling the oven door will become hot.
Therefore always keep small children away from the door.
• Overheated fat and oil can catch fire quickly. Please always stay close
to the appliance when preparing food in fat or oil (e.g. chips).
• If you use alcoholic ingredients in the oven, it is possible that an easily
ignitable alcohol-air mixture might be produced. In this case open the
door very carefully. When doing so, avoid having any hot embers,
sparks or open flames in the immediate vicinity.
• Repairs to the appliance may only be performed by qualified service
engineers. Improper repairs can give rise to significant hazards. If
your appliance needs repairing, please contact your local AEG Service
Force Centre.
• In the case of the appliance malfunctioning: remove the fuses or
switch off the circuit breaker.
5
Operating Instructions
Intended Use
• This appliance must not be used for purposes other than that
intended, it must only be used for the cooking, roasting and baking
of food in the home.
• Only use the appliance to prepare food.
• Do not use the oven to heat the room.
In this way you avoid damaging your appliance
• Do not line your oven with aluminium foil and do not place a baking
sheet or dish on the oven floor, otherwise the oven enamel will be
damaged by the resulting build up of heat.
• Clean the appliance after each use. Spills are then easier to clean up
and do not become burnt onto the surface.
• Any drops of fruit juice that fall from the baking sheet will leave
spots that cannot be removed. Use the universal sheet for very moist
cakes.
• Never pour water directly into the hot oven. The enamel may be damaged.
• Do not sit on the open oven door.
• Do not store moist food in the oven.
6
Operating Instructions
Eco-Insulation
In the factory the oven is fitted with eco-insulation. This insulation has
been tested for pollutants by independent test institutes and categorised as harmless
2 Disposal
Disposing of the packaging materials
All materials used can be fully recycled.
The plastics are marked as follows:
• >PE< for polyethylene, e.g. as used for the outer wrapping and the
bags inside.
• >PS< for polystyrene foam, e.g. as used for the packing pieces, completely free of CFCs.
The cardboard is made from 80% recycled paper.
Disposal of old appliances
All old appliances must be correctly disposed of for environmental reasons.
Warning! When disposing of an old appliance, make it unusable by
1
cutting off the cable. Remove any door catches to prevent small children being trapped inside.
Information on disposal
2
• The appliance must not be disposed of in the household rubbish.
• You can obtain information about collection dates or public tips from
your local refuse department or council.
7
Operating Instructions
Appliance Structure
Control panel
Temperature Selection
Rotary switch used for selecting the required oven temperature. The
selected oven temperature can be read off on the switch from above.
Oven Power Indicator
The oven power indicator illuminates as soon as the oven or rings are
switched on.
Temperature Pilot Light
The temperature pilot light illuminates while the oven is heating up
and extinguishes when the selected temperature is reached. It then
cycles on and off during cooking to show that the temperature is being
maintained.
Ring Switches
Rotary switches for switching on the cooking zones. The selected heat
setting can be read off on the switch from above.
8
Oven Features
Shelf Positions
There are side rails on both sides of
the oven, each of these has 6 shelf
positions.
Please note that the shelf positions
are counted from top to bottom.
Anti-Tip Device
All slide-in parts are fitted with an
anti-tip device to prevent them
being unintentionally pulled all
the way out
When inserting slide-in parts, the
anti-tip device must be at the rear.
Operating Instructions
Oven Steam Outlet
The steam from the oven is fed
directly to the extraction hood via
the duct in the rear of the cooking
surface.
✘
9
Operating Instructions
Oven Accessories
The following items are supplied:
Combination Shelf
For dishes, cake tins,
items for roasting and grilling
Universal Sheet
For cakes or roasts with a high
juice content or as
or tray for collecting fat
a baking sheet
10
Operating Instructions
Oven Functions
The following functions are available for the oven:
Conventional Heat
Conventional heat is suited to baking and roasting on one level.
Heat is supplied evenly from above and below.
F Grill
Grilling is particularly suited to the grilling or toasting of flat foods,
for example, steaks, cutlets, fish or toast.
The heat is provided by the grill element on the roof of the oven.
Before using for the first time
Cleaning for the first time
Before you use the oven for the first time, you should clean it
thoroughly. You can switch on the oven lighting to make cleaning
easier.
0 1. Turn the temperature selection switch to oven lighting L.
2. Remove all accessories and the side rails, and wash with warm water
and washing up liquid.
3. Also wash out the oven with warm water and washing up liquid, and
dry.
4. Only clean the front of the appliance with a damp cloth.
Tip: Use commercially available cleaner for stainless steel fronts that at
3
the same time also forms a protective film against finger marks.
Important: Do not use any caustic or abrasive cleaners! The surface
1
could be damaged.
11
Operating Instructions
Using the Rings
Please also observe the operating instructions for your built-in cooking
surface. They contain important information on pans, operation,
cleaning and care.
Heat Settings
• Over the ranges 1-9, you can set 14 heat settings (including interme-
diate settings).
• Intermediate settings can be selected in the range between 2 and 7.
They are marked with a dot between the heat settings.
1 = lowest power
9 = highest power
12
Operating Instructions
Cooking with the Ring
0 1. For heating up/browning, select a high power.
2. As soon as steam starts to form or the oil is hot, turn
back to the heat setting necessary for further
cooking.
3. To stop cooking, turn back to the zero position.
Switch the cooking zone off approx. 5-10 minutes before cooking is
2
finished to make use of the residual heat. By this means you can save
electricity.
13
Operating Instructions
Operating the Oven
Inserting the Shelf and Universal Sheet
All slide-in parts have a small protrusion on the right and left. This
protrusion is an anti-tip device
and must point downwards.
Inserting a Shelf
0 Insert the shelf such that the two
guide rails point upwards. The
anti-tip device must point downwards and be in the rear of the
oven.
Inserting the Shelf and Sheet
0 When the shelf and universal
sheet are used together, carefully
place the shelf anti-tip device in
the protuberances on the sheet.
14
Operating Instructions
Switching the Oven On and Off
0 1. Set the required temperature by turning the “Temperature Selection”
switch.
The oven power indicator illuminates as long as the oven or rings are in
use.
The temperature pilot light illuminates as long as the oven is warming
up and extinguishes as soon as the temperature set is reached.
2. To switch off the oven, turn the “Temperature Selection” switch to the
zero position.
15
Operating Instructions
Usage, Tables and Tips
Boil
The figures given in the following tables are for guidance. Exactly
which switch setting needs to be used depends on the quality of the
pans and the type and quantity of the food.
Indicative figures for cooking with the ring
Switch
setting
9 Heating Up
7-8
6-7
4-5 Boil
3-4
2-3 Simmering
1-2 Melting
0 Residual Heat, Off Position
Cooking Process/
Heat Setting for
Further Cooking
Heavy
Browning
Mild
Frying
Steaming,
Braising
suitable for
Heating up large quantities of water, cooking
pasta
Frying chips,
browning meat, e.g. goulash,
frying, e.g. potato pancakes
frying pieces of loin, steaks
Frying meat, schnitzels, cordon bleu
cutlets, rissoles, sausages, liver
roux, mild frying of
eggs, omelettes, frying doughnuts
Cooking larger quantities of food,
stews and soups,
steaming potatoes,
cooking bouillon
Steaming vegetables,
braising beef
cooking rice pudding
Simmering rice and milk-based dishes
(stir occasionally),
Steaming small quantities of potatoes or vegetables,
warming up ready meals
Beaten omelette, egg garnish, hollandaise sauce,
keeping dishes warm,
melting butter, chocolate, gelatine
16
When heating up or browning, we recommend to set the switch to the
3
heating up setting "9" and then to complete the cooking of foods that
require longer cooking times at the appropriate heat setting.
Operating Instructions
Baking
Cake Tins
Cake tins made of dark metal and coated tins are suitable for
conventional heat.
Shelf Positions
When using conventional heat it is only possible to bake on one level.
1 Baking Sheet:
Shelf Position 3
General information
• Please note that the shelf positions are counted from top to bottom.
• Slide the baking sheet to the rear wall.
• Always place cakes in cake tins in the middle of the shelf.
You can also bake two cakes simultaneously using conventional heat.
In this case place the tins side by side on the shelf. The baking time is
then increased only slightly.
1 Cake Tin:
Shelf Position 5
17
Operating Instructions
Notes on the Baking Tables
In the tables you will find information on temperatures, cooking times
and shelf positions for a selection of dishes.
• Ranges are given for the temperature and cooking time since these
are dependent on the mixture, quantity and cake tin used.
• When using for the first time, we recommend setting the lower tem-
perature, and only if necessary, e.g. if increased browning is required
or the cooking time is too long, selecting a higher temperature.
• If you cannot find specific information for one of your own recipes,
use information on a similar recipe for guidance.
Switch off the oven 10-15 minutes before the end of the cooking time
2
to make use of the residual heat.
The information in the tables applies, when not otherwise stated, for a
Flat Cakes with Delicate Toppings (e.g.
curd cheese, cream, etc.)
Pizza (with deep topping)
2
Pizza (thin) 5.
Unleavened Bread 3.
5.
Temperature
ºC
250
1
1
1
190-210
160-180
160-180
180-200
190-210
1
1
Time
0:10-0:25
0:40-1:00
0:20
0:30-1:00
0:10-0:20
0:15-0:30
3. 170-190 0:25-0:50
3. 170-190 0:40-1:20
3. 170-190 0:40-1:20
5.
190-210
230-300
275-300
1
1
1
0:30-1:00
0:10-0:25
0:08-0:15
19
Operating Instructions
Type of Cake or Pastry
Shelf
Position
from the
Top
Temperature
ºC
Time
Waehen (CH) 5.
210-230
1
0:35-0:50
Biscuits
Shortcrust Biscuits 3.
Small Piped Biscuits 3.
170-190
160-180
1
1
0:06-0:20
0:10-0:40
Sponge Fingers 3. 170-190 0:15-0:20
Meringues 3. 100-120 2:00-2:30
Macaroons 3. 120-140 0:30-0:60
Small Pastries made with Yeast Dough 3. 170-190 0:20-0:40
Small Pastries made with Puff Pastry 3.
Bread Rolls 5.
190-210
180-220
1
1
0:20-0:30
0:20-0:35
1) Pre-Heat the Oven
2) Use the combination/fat tray or the fat tray!
Tips on Baking
Tip
Push a wooden skewer into the highest point of the
This is how to tell if your cake
is cooked through
The cake collapses (is sticky,
not properly cooked through,
water marks)
The cake is too light
Cake with moist topping/
cheesecake is not cooked
through
cake. When no more cake mixture sticks to the wood,
you can switch off the oven and utilise the residual
heat.
Check your recipe. Next time use less liquid. Observe
mixing times, particularly when using kitchen appli-
ances.
Next time use a dark cake tin or place the cake one
level lower.
Next time bake at a lower temperature and increase
the cooking time.
20
Operating Instructions
Roasting
Ovenware for Roasting
• Any heat-resistant dish is suitable for roasting.
• In the case of dishes with plastic handles, ensure that the handles are
heat-resistant.
• Large roasts can be roasted directly on the fat tray or on the shelf with the fat tray underneath (e.g. turkey, goose, 3-4 chickens,
3-4 knuckles).
• We recommend roasting all lean types of meat in a casserole with a lid (e.g. veal, pork or beef pot roasts, frozen meat). This way the meat
will remain juicier.
• You can roast all types of meat that should have a crispy exterior in a casserole without a lid (e.g. pork, meat loaf, lamb, mutton, duck,
1-2 knuckles, 1-2 chickens, small poultry, sirloin, filet, game).
• Tip: If you use dishes for roasting (particularly for small amounts), the
oven will not get so dirty!
Shelf Positions
• Please see the following table for the shelf positions to be used.
Notes on the Roasting Tables
Information is given in the table on temperature settings, cooking
times and shelf positions for various types of meat. The cooking times
are only for guidance.
• We recommend roasting meat and fish in the oven from a weight of 1kg.
• The cooking time required is dependent on the type and quality of the meat.
• To stop juices that exude from the meat burning onto dishes, we
recommend adding a little liquid in the roasting dish.
• Turn the roast after approx. 2/3 of the cooking time.
Switch off the oven 10-15 minutes before the end of the cooking time
2
to make use of the residual heat.
21
Operating Instructions
Roasting Table
Type of Meat
Quantity
Weight
Shelf Posi-
tion from
the Top
Tempera-
ture
ºC
Time
Hr.:Min.
Beef
Pot Roast 1-1.5 kg 4. 200-250 2:00-2:30
Roast Beef or Fillet
- red inside
- pink inside
- cooked through
per cm height
per cm height
per cm height
4.
4.
4.
250-270
250-270
210-250
per cm height
1
1
1
0:05-0:06
0:06-0:08
0:08-0:10
Pork
Schoulder, Neck
Joint of Ham
1-1.5 kg 4. 210-220 1:30-2:00
Chop, Kassler 1-1.5 kg 4. 180-190 1:00-1:30
Meat Loaf
Knuckle of Pork
(pre-cooked)
750 g-1 kg
750 g-1 kg
4. 170-180 0:45-1:00
4. 210-220 1:30-2:00
Veal
Roast Veal 1kg 4. 210-220 1:30-2:00
Knuckle of Veal 1.5-2 kg 4. 210-225 2:00-2:30
22
Lamb
Leg of Lamb, Roast Lamb 1-1.5 kg 4. 210-220 1:15-2:00
Saddle of Lamb 1-1.5 kg 4. 210-220 1:00-1:30
Game
Saddle of Hare,
Leg of Hare
up to 1 kg 3.
220-250
1
0:25-0:40
Saddle of Venison 1.5-2 kg 4. 210-220 1:00-1:30
Leg of Venison 1.5-2 kg 4. 200-210 1:15-1:50
Operating Instructions
Type of Meat
Poultry
Poultry Pieces
4-6 pieces
Chicken Halves
2-4 pieces
Chicken,
Poulard
Duck
Goose
Turkey
Fish (steaming)
Whole Fish
1) Pre-Heat the Oven.
Quantity
Weight
per
200-250g
per
400-500 g
1-1.5 kg
1.5-2 kg
3.5-5 kg
2.5-3.5 kg
4-6 kg
1-1.5 kg
Shelf Posi-
tion from
the Top
Tempera-
ture
ºC
3. 220-250 0:35-0:50
3. 220-250 0:35-0:50
4. 220-250 0:45-1:15
4. 210-220 1:00-1:30
5. 200-210 2:30-3:00
5.
5.
200-210
180-200
4. 210-220 0:45-1:15
Time
Hr.:Min.
1:30-2:00
2:30-4:00
23
Operating Instructions
Grilling
For grilling set the temperature selection switch to grill F with the
temperature 275°C.
Important: Always pre-heat the empty oven for 5 minutes
1
using the grill setting!
Ovenware for Grilling
• Use the shelf and universal tray together for grilling.
Shelf Positions
• For grilling flatter foods, always use the 2nd shelf position from the
top.
Notes on the Grilling Table
The grilling times are only for guidance and are dependent on the type
and quality of the meat or fish.
• Grilling is particularly suitable for flat pieces of meat and fish.
• Turn pieces of meat or fish halfway through grilling.
Warning: Always grill with the oven door shut.
1
There is a risk of burns!
24
Grilling Table
Food for Grilling
Rissoles 2. 8-10 Min. 6-8 Min.
Fillet of Pork 2. 10-12 Min. 6-10 Min.
Grilled Sausages 2. 8-10 Min. 6-8 Min.
Beef Fillet Steaks,
Veal Steaks
Fillet of Beef, Sirloin
(approx. 1 kg)
Bread for Toasting 2. 2-3 Min. 2-3 Min.
Toast with Topping 2. 6-8 Min. –
Shelf Position
from the Top
2. 6-7 Min. 5-6 Min.
2. 10-12 Min. 10-12 Min.
Grilling Time
1st Side 2nd Side
Operating Instructions
Cleaning and Care
The Exterior of the Appliance
0 Wipe the front of the appliance with a soft cloth and warm water with
washing up liquid.
• Do not use scourers, caustic cleaners or abrasive items.
• In the case of stainless steel fronts, you may use commercially
available stainless steel cleaners. These also provide a protective film
against finger marks.
Oven Interior
Oven Lighting
You can switch on the oven light to make cleaning easier.
Cleaning
0 1. Wipe the oven clean after each use with water and washing up liquid
with a little vinegar added.
2. Then rub the oven dry with a cloth.
3. Remove stubborn marks with special oven cleaner.
Warning: Do not clean the appliance with a steam or high pressure
1
cleaner for safety reasons.
Important: When using oven spray, please ensure that you follow the
manufacturer’s instructions.
Accessories
0 After each use rinse all slide-in parts (shelf, etc.) and dry well. Soak
briefly to make them easier to clean.
25
Operating Instructions
Side Rails
The side rails on the left and right hand sides of the oven can be
removed for cleaning the side walls.
Removing and Fitting the Side Rails
0 1. Pull the rail away from the oven wall at the base and unhook at the
top.
2. To refit, insert the side rail at the top and place against the side of the
oven at the base.
1
1
2
26
Operating Instructions
Oven Light
Warning: There is a risk of electric shock! Before changing the light
1
bulb in the oven:
– Switch off the oven!
– Isolate the oven from the power supply.
Replacing the Light Bulb in the Oven/Cleaning the Glass
0 1. Place a cloth on the floor of the
oven.
2. Remove the glass cover by turning
it anti-clockwise and then clean it.
3. Oven lighting replace with
40 Watt, 230 V, 300 °C
heat resistant light bulb.
4. Refit the glass cover.
5. Remove the cloth from the oven.
27
Operating Instructions
Oven Door
The oven door on your appliance can be removed for cleaning.
Removing the Oven Door
0 1. Open the oven door completely.
2. Lift up fully the coloured clamping lever on both door hinges (1).
3. Close the oven door around 3/4 of the way, overcoming the resistance
(2).
4. Take hold of the side of the oven door with both hands. Lift the door
upwards (Caution: heavy!) and remove from the oven (3).
5. Place the door, with the outer surface downwards, on a soft, flat
surface, for example a blanket, to avoid scratches.
Hanging the Oven Door
0 1. Take hold of the sides of the door with both hands from the handle
side.
2. Hold the door at an angle of approx. 60°.
3. Slide the door hinges as far as possible into the two cut-outs on the
right and left on the bottom of the oven (1).
4. Lift the door up until resistance is met and then open fully (2).
5. Turn the clamping levers on both door hinges back into their original
position (3), so that the coloured marks again point upwards.
6. Close the oven door.
28
Operating Instructions
Oven Door Glass
The oven door is fitted with two panes of glass, these are fitted one
behind the other. The inner pane can be removed for cleaning.
Warning: Please only perform the following steps on the oven door
1
when it has been removed from the oven! When the door is fitted, the
reduction in the weight of the door when the glass is removed could
lead to the door suddenly closing and creating a hazard.
Removing the Door Inner Glass
0 1. Remove the oven door and place
on a soft, level surface with the
handle downwards.
2. Take hold of the pane of glass at
the upper edge and slide it against
the spring pressure in the direction
of the oven door handle until it is
free at the base (1).
3. Lift the pane gently at the base
and remove (2).
Replacing the Inner Door Glass
0 1. Guide the pane of glass at an angle
from above into the door section
on the handle side (1).
2. Lower the pane of glass (2). Place
the pane, against the force of the
spring on handle side, in front of
the retaining section on the lower
edge of the door and slide it under the retaining section.
The pane of glass must sit securely!
3. Refit the oven door.
29
Operating Instructions
What to do if ...
.... the oven does not heat up?
0 Check whether
– the appliance is switched on,
– all the necessary settings have been made,
– the mains fuse (fuse box) has blown.
If the fuse blows several times, please call an approved electrician.
.... the oven lighting ceases to function?
0 Replace the light bulb in the oven (see Cleaning and Care).
If you call in an engineer to resolve a problem listed in these notes, or
to rectify an error in the operation of the appliance, the customer service engineer’s visit will not be free of charge, even during the
warranty period.
If this information does not provide you with the necessary
assistance, please seek specialist advice.
Warning: Repairs to the appliance must be carried out by qualified
1
service engineers! Improper repairs can give rise to significant hazards
for the user. If your appliance needs repairing, please contact local AEG
Service Force Centre.
30
Operating Instructions
Special accessories
You can purchase the following accessories for your appliance from
your dealer:
Roasting/Fat Tray
E-Nr. 611 898 624
Baking Sheet
E-Nr. 611 898 620
Pizza & Baking Stoneware:
H1.2 x B34.5 x D34.5cm
E-Nr. 944 189 008
Universal Sheet
E-Nr. 611 898 626
Combination Shelf
(not suitable for the use with oven
shelf runners)
E-Nr. 944 189 010
Glass Ceramic Fat Tray:
H6.5 x B32.0 x D27.0cm
E-Nr. 611 899 660
2 Side Strips, white
for white kitchen units
E-Nr. 611 898 700
Stainless Steel Cleaner
for all stainless steel appliances
E-Nr. 944 190 002
31
Installation Instructions
INSTALLATION INSTRUCTIONS
Important: Any electrical installation work must be carried out by a
1
qualified electrician/competent person.
The oven must be installed according to the instructions supplied.
Technical Data
Oven Exterior Dimensions
Height x Width x Depth60 cm x 56 cm x 55 cm
Oven Interior Dimensions
Height x Width x Depth31 cm x 39.6 cm x 41 cm
Volume (useable)54 l
32
Regulations, Standards, Directives
REGULATIONS, STANDARDS, DIRECTIVES
This appliance meets the following standards:
• EN 60 335-1 and EN 60 335-2-6
in respect of the safety of electrical appliances for household use and
similar purposes and
• DIN 44546 / 44547 / 44548
in respect of the operating features of electric cookers for household
use.
• EN 55014-2 / VDE 0875 part 14-2
• EN 55014 / VDE 0875 part 14/12.93
• EN 61000-3-2 / VDE 0838 part 2
• EN 61000-3-3 / VDE 0838 part 3
in respect of the basic protection requirements for electromagnetic
compatibility (EMC).
This appliance complies with the following EU directives:
4
• 73/23/EWG dated 19.02.1973 (Low Voltage Directive)
• 89/336/EWG dated 03.05.1989 (EMC Directive including
Directive Amendment 92/31/EWG).
33
Regulations, Standards, Directives
1 Safety Instructions for the Installer
• A device is to be included in the electrical installation that makes it
possible to isolate the appliance from the mains supply with a
minimum contact separation of 3 mm.
Suitable isolation devices are e.g. cut-outs, fuses (remove screw type
fuses from the holder), earth leakage trips and circuit breakers.
• In respect of fire protection, this appliance corresponds to type Y
(IEC 335-2-6). Only appliances of this type may be installed next to a
high cupboard or a wall.
• Contact protection must be guranteed by the installation.
34
Installation
Regulations, Standards, Directives
35
Regulations, Standards, Directives
Unpacking the Appliance
Important Information
36
Combination only with
Regulations, Standards, Directives
37
Regulations, Standards, Directives
Preparing the Kitchen Units
38
Regulations, Standards, Directives
Softline hob: Cut-out only as per template!
39
Regulations, Standards, Directives
40
Regulations, Standards, Directives
41
Regulations, Standards, Directives
Fitting
ô alternatively ô
42
Special accessories E-Nr. 611 898 716
Regulations, Standards, Directives
43
Regulations, Standards, Directives
44
Regulations, Standards, Directives
45
Regulations, Standards, Directives
Electrical Connection
46
Regulations, Standards, Directives
Fixing
47
Regulations, Standards, Directives
48
49
50
SERVICE
In the “What to do, if …” section a number of malfunctions are listed
that you can rectify yourself. In the event of a malfunction, look there
first.
Is it a technical malfunction?
Then please contact your customer service centre. (You will find
addresses and telephone numbers in the "Customer Service Centres"
list.)
Always take the time to prepare yourself for the call. By this means you
will make diagnosis of the problem easier and also make it easier to
decide if a customer service visit is necessary:
Please determine as accurately as
possible:
• How is the malfunction notice-
able ?
• Under what circumstances does
the malfunction occur?
Prior to the telephone call it is
imperative that you make a note of
the following appliance code numbers that are given on the rating
plate:
• PNC Code (9 digits),
• S-No Code (8 digits).
We recommend you to record the code numbers here so that you
always have them at hand:
Service
PNC . . . . . . . . .
S-No. . . . . . . .
When will you be charged, also during the warranty period?
• when you could have rectified the malfunction with aid of the Table
of Malfunctions (see “What to do, if ...” section),
• if the customer service engineer has to make several calls because he
was not given important information prior to his visit, and therefore,
e.g., had to fetch replacement parts. You can avoid multiple calls if
you prepare yourself well for the telephone call, as described above.
51
AEG Hausgeräte GmbH
Postfach 1036
D-90327 Nürnberg