4200704L9Total Access 544R Total Access 544R with UK Power Cord
4200704L10Total Access 544R with Australian Power Cord
4200704L11Total Access 544R with US Power Cord
61200704L2-1B
July 2003
TrademarksTotal Access 544R System Manual
Trademarks
Any brand names and product names included in this manual are trademarks, registered trademarks, or
trade names of their respective holders.
To the Holder of the Manual
The contents of this manual are current as of the date of publication. ADTRAN reserves the right to change
the contents without prior notice.
In no event will ADTRAN be liable for any special, incidental, or consequential damages or for
commercial losses even if ADTRAN has been advised thereof as a result of issue of this publication.
About this Manual
This manual provides a complete description of the Total Access 544R system and system software. The
purpose of this manual is to provide the technician, system administrator, and manager with general and
specific information related to the planning, installation, operation, and maintenance of the Total Access
544R. This manual is arranged so that needed information can be quickly and easily found.
Safety InstructionsTotal Access 544R System Manual
Safety Instructions
When using your telephone equipment, please follow these basic safety precautions to reduce the risk of
fire, electrical shock, or personal injury:
1.Do not use this product near water, such as a bathtub, wash bowl, kitchen sink, laundry tub, in a
wet basement, or near a swimming pool.
2.Avoid using a telephone (other than a cordless-type) during an electrical storm. There is a remote
risk of shock from lightning.
3.Do not use the telephone to report a gas leak in the vicinity of the leak.
4.Use only the power cord, power supply, and/or batteries indicated in the manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for special disposal instructions.
Total Access 544R System Manual Save These Important Safety Instructions
Federal Communications Commission Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio frequencies. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Shielded cables must be used with this unit to ensure compliance with Class A FCC limits.
Changes or modifications to this unit not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Affidavit Requirements for Connection to Digital ServicesTotal Access 544R System Manual
Affidavit Requirements for Connection to Digital Services
•An affidavit is required to be given to the telephone company whenever digital terminal equipment
without encoded analog content and billing protection is used to transmit digital signals containing
encoded analog content which are intended for eventual conversion into voiceband analog signals and
transmitted on the network.
•The affidavit shall affirm that either no encoded analog content or billing information is being
transmitted or that the output of the device meets Part 68 encoded analog content or billing protection
specifications.
•End user/customer will be responsible for filing an affidavit with the local exchange carrier when
connecting unprotected customer premise equipment (CPE) to 1.544 Mbps or subrate digital services.
•Until such time as subrate digital terminal equipment is registered for voice applications, the affidavit
requirement for subrate services is waived.
Total Access 544R System Manual Affidavit Requirements for Connection to Digital Services
Affidavit for Connection of Customer Premises Equipment to 1.544 Mbps and/or Subrate Digital
Services
For the work to be performed in the certified territory of ___________________ (telco name)
State of ________________
County of ________________
I, _______________________ (name), ____________________________________ (business address),
____________________ (telephone number) being duly sworn, state:
I have responsibility for the operation and maintenance of the terminal equipment to be connected
to 1.544 Mbps and/or ________ subrate digital services. The terminal equipment to be connected
complies with Part 68 of the FCC rules except for the encoded analog content and billing protection
specifications. With respect to encoded analog content and billing protection:
I attest that all operations associated with the establishment, maintenance, and adjustment of the
digital CPE with respect to analog content and encoded billing protection information continuously
complies with Part 68 of the FCC Rules and Regulations.
The digital CPE does not transmit digital signals containing encoded analog content or billing
information which is intended to be decoded within the telecommunications network.
The encoded analog content and billing protection is factory set and is not under the control of the
customer.
I attest that the operator(s)/maintainer(s) of the digital CPE responsible for the establishment,
maintenance, and adjustment of the encoded analog content and billing information has (have) been
trained to perform these functions by successfully having completed one of the following (check
appropriate blocks):
A training course provided by the manufacturer/grantee of the equipment used to encode analog
signals; or
A training course provided by the customer or authorized representative, using training materials
and instructions provided by the manufacturer/grantee of the equipment used to encode analog
signals; or
An independent training course (e.g., trade school or technical institution) recognized by the
manufacturer/grantee of the equipment used to encode analog signals; or
In lieu of the preceding training requirements, the operator(s)/maintainer(s) is (are) under the
control of a supervisor trained in accordance with _________ (circle one) above.
I agree to provide ______________________ (telco’s name) with proper documentation to
demonstrate compliance with the information as provided in the preceding paragraph, if so
requested.
Total Access 544R System Manual Industry Canada Compliance Information
Industry Canada Compliance Information
Notice: The Industry Canada label applied to the product (identified by the Industry Canada logo or the
“IC:” in front of the certification/registration number) signifies that the Industry Canada technical
specifications were met.
Notice: The Ringer Equivalence Number (REN) for this terminal equipment is supplied in the
documentation or on the product labeling/markings. The REN assigned to each terminal device indicates
the maximum number of terminals that can be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices should not exceed five (5).
Canadian Emissions Requirements
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the
Department of Communications.
Cet appareil numérique respecte les limites de bruits radioelectriques applicables aux appareils numériques
de Class A prescrites dans la norme sur le materiel brouilleur: “Appareils Numériques,” NMB-003 edictee
par le ministre des Communications.
ADTRAN will replace or repair this product within the warranty period if it does not meet its published
specifications or fails while in service. Warranty information can be found at www.adtran.com/warranty.
Product Registration
Registering your product helps ensure complete customer satisfaction. Please take time to register your
products on line at www.adtran.com
. Click Service and Support on the top of the page, and then click
Product Registration under Support.
Customer Service, Product Support Information, and Training
ADTRAN will replace or repair this product within the warranty period if it does not meet its published
specifications or fails while in service. Warranty information can be found at www.adtran.com/warranty.
A return material authorization (RMA) is required prior to returning equipment to ADTRAN. For service,
RMA requests, training, or more information, use the contact information given below.
Repair and Return
If you determine that a repair is needed, please contact our Customer and Product Service (CAPS)
department to have an RMA number issued. CAPS should also be contacted to obtain information
regarding equipment currently in house or possible fees associated with repair.
CaPS Department(256) 963-8722
Identify the RMA number clearly on the package (below address), and return to the following address:
ADTRAN Customer and Product Service
901 Explorer Blvd. (East Tower)
Huntsville, Alabama 35806
RMA # _____________
Pre-Sales Inquiries and Applications Support
Your reseller should serve as the first point of contact for support. If additional pre-sales support is needed,
the ADTRAN Support web site provides a variety of support services such as a searchable knowledge
base, latest product documentation, application briefs, case studies, and a link to submit a question to an
Applications Engineer. All of this, and more, is available at:
http://support.adtran.com
When needed, further pre-sales assistance is available by calling our Applications Engineering
Department.
Total Access 544R System Manual Customer Service, Product Support Information, and Training
Post-Sale Support
Your reseller should serve as the first point of contact for support. If additional support is needed, the
ADTRAN Support web site provides a variety of support services such as a searchable knowledge base,
updated firmware releases, latest product documentation, service request ticket generation and
trouble-shooting tools. All of this, and more, is available at:
http://support.adtran.com
When needed, further post-sales assistance is available by calling our Technical Support Center. Please
have your unit serial number available when you call.
Technical Support(888) 4ADTRAN
Installation and Maintenance Support
The ADTRAN Custom Extended Services (ACES) program offers multiple types and levels of installation
and maintenance services which allow you to choose the kind of assistance you need. This support is
available at:
http://www.adtran.com/aces
For questions, call the ACES Help Desk.
ACES Help Desk(888) 874-ACES (2237)
Training
The Enterprise Network (EN) Technical Training Department offers training on our most popular products.
These courses include overviews on product features and functions while covering applications of
ADTRAN's product lines. ADTRAN provides a variety of training options, including customized training
and courses taught at our facilities or at your site. For more information about training, please contact your
Territory Manager or the Enterprise Training Coordinator.
This section of ADTRAN’s Product System Manual is designed for use by network engineers,
planners, and designers for overview information about the Product.
It contains general information and describes the L2 protocol support, routing capability, security, and testing features. This section should be used in conjunction with Section 2, Engineering Guidelines, of this System Manual.
The SHDSL RCU ATM User Interface Guide is designed for use by network administrators and
others who will configure and provision the system. This section provides details unique to the
SHDSL RCU ATM firmware. It contains an overview, application details, configuration information, and menu
This section of ADTRAN’s Product System Manual is designed for use by network engineers, planners,
and designers for overview information about the Product.
It contains general information and describes the L2 protocol support, routing capability, security, and
testing features. This section should be used in conjunction with Section 2, Engineering Guidelines, of this
System Manual.
Section 1 System DescriptionTotal Access 544R System Manual
1.SYSTEM OVERVIEW
The Total Access 544R is a cost-effective SHDSL access router designed for small and medium
businesses, branch offices and campuses. The unit provides up to 2312 kbps for dedicated Internet access
or remote office connectivity. With its integrated CSU/DSU, the Total Access 544R provides wide area
network access over a standard SHDSL or fractional SHDSL circuit.
Multiple users can share network access over a single SHDSL connection. For simultaneous access to
both a corporate network and the public Internet, the unit offers the ability to configure multiple PVCs. In
addition, the unit includes NAT/NAPT and IP filtering which provides security from unauthorized access
to the user's network.
The Total Access 544R also provides a cost-effective campus connectivity solution. When used with
private dry copper, the unit delivers up to 2.3 Mbps to cross-campus network elements. This solution is
ideal for extending LAN segments to other buildings.
Other features include a DHCP server, TELNET support, SNMP support, ping utility, and software
upgrades via TFTP and XMODEM.
Until now, the Total Access 544R unit has been running firmware version A.00.XX. Recently, D.04.XX
has been released. The development of D.04.XX code is a significant step in the evolution of the Total
Access product line, as it allows all Total Access family members to share the same base code. This means
that features and fixes are more easily implemented and are propagated across the product line. Section 4,
SHDSL ATM User Interface Guide, of this manual represents the D.04 firmware.
Firmware Updates
Firmware can be updated by using XMODEM transfer protocol via the unit’s CRAFT port or by using
TFTP from a network server.
Terminal Menu
The terminal menu is the access point to all other operations. Each terminal menu item has several
functions and submenus that identify and provide access to specific operations and parameters. These
menu selections are described later in this System Manual.
Section 2 Engineering GuidelinesTotal Access 544R System Manual
1.POWER REQUIREMENTS
The Total Access 544R operates with 240 VAC, 50 Hz and a maximum current drain of 300 mA. The Total
Access 544R maximum power consumption shall not exceed 10 Watts.
2.REVIEWING THE FRONT PANEL DESIGN
Figure 1. shows the front panel of the Total Access 544R which contains the LAN, WAN, and power
LEDs. These LEDs and their functions are described in Table 1.
.
LANWAN
Figure 1. Total Access 544R Front Panel Layout
Front Panel LEDs
The front panel provides five status LEDs to monitor operation and activity. The following table provides
LED activity explanations.
Table 1. Total Access 544R Front Panel LEDs
For these LEDs...This color light...Indicates that...
LAN TX/RXOff there is no data traffic on the LAN.
Green (blinking)there is data traffic on the LAN.
LAN LINK
Off
Green (solid)there is link integrity on the LAN (physical link is up).
WAN STATRed (solid)the SHDSL is shut down.
Green (solid)the SHDSL is up.
WAN ERRRed (flashing)the SHDSL is down.
Yellow (solid)errors are present on the WAN link.
Red (solid)severe errors are present on the WAN link.
Offthe WAN link is up and error-free.
PWRGreen (solid)power is supplied to the unit.
the physical link is down; there is no Ethernet
connection.
Section 2 Engineering GuidelinesTotal Access 544R System Manual
Table 3. CRAFT Pinout
PINNAMEDESCRIPTION
1GNDGround - connected to unit chassis
2RTSRequest to send - flow control
3RXDATAData received by the unit.
4DTRData terminal ready
5TXDATAData transmitted by the unit.
6CDCarrier detect
7UNUSED—
8CTSClear to send - flow control
10/100BASET Connection (RJ-48C)
The 10/100BASET port (RJ-48C) provides a 10/100BaseT Ethernet LAN connection, which is used for IP
Routing, TFTP, SNMP, and Telnet connections. Table 4 shows the
Table 4. 10/100BASET Pinout
PINNAMEDESCRIPTION
1TX1Transmit Positive
2TX2Transmit Negative
3RX1Receive Positive
4, 5UNUSED—
6RX2Receive Negative
7, 8UNUSED—
10/100BASET port pinout.
AC Power Connection
Each unit includes an auto ranging 100-250 VAC, 50/60 Hz power supply with a 3-prong removable cable.
Connect the power supply to a standard 120 VAC, 60 Hz electrical outlet for proper operation.
Section 3 Network Turnup ProcedureTotal Access 544R System Manual
1.INTRODUCTION
This section discusses the unit installation process.
2.TOOLS REQUIRED
The tools required for unit installation are:
•Screws (customer-provided for wallmount installation)
•Screwdriver (for wall or rackmount installation)
To prevent electrical shock, do not install equipment in a wet location or during a
lightning storm.
During installation, power should be the last connection made.
Electronic modules can be damaged by static electrical discharge. Before handling
modules, wear an antistatic discharge wrist strap to prevent damage to electrical
components. Place modules in antistatic packing material when transporting or storing.
When working on modules, always place them on an approved antistatic mat that is
electrically grounded.
3.UNPACK AND INSPECT THE SYSTEM
Each unit is shipped in its own cardboard shipping carton. Open each carton carefully and avoid deep
penetration into the carton with sharp objects.
After unpacking the unit, inspect it for possible shipping damage. If the equipment has been damaged in
transit, immediately file a claim with the carrier, and then contact ADTRAN Customer Service (see the
contact information in the front of this manual).
Contents of ADTRAN Shipment
Your ADTRAN shipment of the Total Access 544R includes the following items:
Total Access 544R System ManualSection 3 Network Turnup Procedure
•4 Screws (P/N 3276003003)
•RJ-45 to DB-9 Adapter (P/N 3196ADPT001)
•The Total Access 544R base unit
Customers must supply the Ethernet cable.
4.GROUNDING INSTRUCTIONS
The following provides grounding instruction information from the Underwriters’ Laboratory UL60950
Standard for Safety of Information Technology Equipment Including Electrical Business Equipment, Third
Edition, of December 1, 2000.
An equipment grounding conductor that is not smaller in size than the ungrounded branch-circuit supply
conductors is to be installed as part of the circuit that supplies the product or system. Bare, covered, or
insulated grounding conductors are acceptable. Individually covered or insulated equipment grounding
conductors shall have a continuous outer finish that is either green, or green with one or more yellow
stripes. The equipment grounding conductor is to be connected to ground at the service equipment.
The attachment-plug receptacles in the vicinity of the product or system are all to be of a grounding type,
and the equipment grounding conductors serving these receptacles are to be connected to earth ground at
the service equipment.
A supplementary equipment grounding conductor shall be installed between the product or system and
ground that is in addition to the equipment grounding conductor in the power supply cord.
The supplementary equipment grounding conductor shall not be smaller in size than the ungrounded
branch-circuit supply conductors. The supplementary equipment grounding conductor shall be connected
to the product at the terminal provided, and shall be connected to ground in a manner that will retain the
ground connection when the product is unplugged from the receptacle. The connection to ground of the
supplementary equipment grounding conductor shall be in compliance with the rules for terminating
bonding jumpers at Part K or Article 250 of the National Electrical Code, ANSI/NFPA 70. Termination of
the supplementary equipment grounding conductor is permitted to be made to building steel, to a metal
electrical raceway system, or to any grounded item that is permanently and reliably connected to the
electrical service equipment ground.
The supplemental grounding conductor shall be connected to the equipment using a number 8 ring terminal
and should be fastened to the grounding lug provided on the rear panel of the equipment. The ring terminal
should be installed using the appropriate crimping tool (AMP P/N 59250 T-EAD Crimping Tool or
equivalent).
•This unit shall be installed in accordance with Article 400 and 364.8 of the NEC NFPA
70 when installed outside of a Restricted Access Location (i.e., central office, behind a
locked door, service personnel only area).
•Power to the unit’s AC system must be from a grounded 100-250 VAC, 50/60 Hz source.
•The power receptacle uses double-pole, neutral fusing.
•Maximum recommended ambient operating temperature is 45 ºC.
Section 3 Network Turnup ProcedureTotal Access 544R System Manual
5.SUPPLYING POWER TO THE UNIT
The AC powered unit comes equipped with a detachable power cord with a 3-prong plug for connecting to
a grounded power receptacle. As shipped, the unit is set to factory default conditions. After installing the
chassis, the unit is ready for power-up. To power-up the unit, ensure that the unit is properly connected to
an appropriate power source.
6.MOUNTING OPTIONS
The Total Access 544R comes equipped for table top or wallmount use. The unit is shipped with two
wall-mount brackets (P/N 326542@C) and four screws (P/N 3276003003) which the customer must attach
to the base unit for wallmount use.
If wallmounted, the Total Access 544R must be mounted with the LEDs pointing
down or sideways as shown in the mounting instructions (P/N 64200600L1#T-19A).
The SHDSL RCU ATM User Interface Guide is designed for use by network administrators and others who
will configure and provision the system. This section provides details unique to the SHDSL RCU ATM
firmware. It contains an overview, application details, configuration information, and menu
Section 4 SHDSL RCU ATM User Interface GuideTotal Access 544R System Manual
1.SYSTEM INFO
The System Info menu provides basic information about the unit as well as data fields for editing
information. Figure 1 displays the submenus that are available when you select this menu item.
Figure 1. System Info Menu
SYSTEM INFO > SYSTEM NAME
Provides a user-configurable text string for the name of the unit. This name can help you distinguish
between different installations. You can enter up to 31 alpha-numeric characters in this field, including
spaces and special characters (such as an underscore). This name will appear on the top line of all screens.
This field is blank by default.
SYSTEM INFO > SYSTEM LOCATION
Provides a user-configurable text string for the location of the unit. This field is to help you keep track of
the actual physical location of the unit. You can enter up to 31 alphanumeric characters in this field,
including spaces and special characters (such as an underscore). This field is blank by default.
SYSTEM INFO > SYSTEM CONTACT
Provides a user-configurable text string for a contact name. You can use this field to enter the name, phone
number, or E-mail address of a person responsible for the unit. You can enter up to 31 alpha-numeric
characters in this field, including spaces and special characters (such as an underscore). The factory default
is to have no entry in the system contact field