ADTRAN Total Access 3010 Troubleshooting Guide

®
Total Access 3010 BDSL Alarms Troubleshooting Guide
Document Number: 61182BDSLALM-44A December 2005
Total Access 3010 BDSL Alarms Troubleshooting Guide

Front Matter

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To the Holder of the Manual

The contents of this publication are current as of the date of publication. ADTRAN® reserves the right to change the contents without prior notice.
In no event will ADTRAN be liable for any special, incidental, or consequential damages or for commercial losses even if ADTRAN has been advised thereof as a result of issue of this publication.
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©2005 ADTRAN, Inc.
All Rights Reserved.
ii 61182BDSLALM-44A

Revision History

Revision Date Description
A December 2005 Initial release

Technical Support

For inquiries regarding this document or ADTRAN® Networks sales and support, please contact us at the following: Website: sales.australia@adtran.com Phone: +61-3-9658-0500
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Contents

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Tables

Table 1. SCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Table 2. Quad SHDSL LTU (P/N 1181403L1#T) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 3. 16-Port SHDSL (P/N 1181422L1T) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Table 4. OC3/STM-1 CSM IR (P/N 1181044L1#T) and OC3/STM-1 CSM LR (P/N 1181044L2#T) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Table 5. E1 Octal IMA (P/N 1181409L2T) - see ADTRAN-TAOctIMA-MIB: adtaoima.mib . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 6. CSM-128 (P/N 1181041L4T) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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Total Access 3010 BDSL Alarms

GENERAL

This document is a troubleshooting guide for the ADTRAN Total Access® 3010. This guide is pertinent to Total Access 3010 Broadband Digital Subscriber Line (BDSL) alarms, and is designed for Network Operation Centers, technicians, and network engineers who are involved in the every day use of this equipment and who are familiar with the basic operation of the Total Access 3010. This document is comprised of the following tables:
Table 1. SCU on page 2
Table 2. Quad SHDSL LTU (P/N 1181403L1#T) on page 5
Table 3. 16-Port SHDSL (P/N 1181422L1T) on page 7
Table 4. OC3/STM-1 CSM IR (P/N 1181044L1#T) and OC3/STM-1 CSM LR (P/N 1181044L2#T) on page 11
Table 5. E1 Octal IMA (P/N 1181409L2T) - see ADTRAN-TAOctIMA-MIB: adtaoima.mib on page 17
Table 6. CSM-128 (P/N 1181041L4T) on page 22
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Total Access 3010 BDSL Alarms Troubleshooting Guide
Table 1. SCU
# Alarm Alarm
1 System Log is full Warning System Log is 90% full. The
2 Invalid
authentication attempts surpassed
3 System Log fails to
record an event
4 Blown fuse alarm is
active on module
5 A card has been
inserted into the chassis
Severity
Warning Invalid user authentication
Warning System Log fails to record an
Major Blown fuse alarm is active on
Informational A card has been inserted into
Description OID Possible Causes Corrective Action
System Log has a circular buffer. The System Log will destroy the oldest half of its entries when it is 100% full. This alarm is used to notify Management stations to download the System Log so entries may not be lost.
Note: This alarm is disabled by default.
attempts.
event
module
the chassis
adTAeSCUSystemLogFull System Event Log has reached
90% capacity.
AdTAeSCUSystemLogInvalidAuthentAtt A user account has exceeded
its number of invalid user authentication attempts.
AdTAeSCUSystemLogFailure SCU memory error. Perform SCU Self Test.
adTAeSCUCtrpBlownFuse A module in the system
indicates a blown fuse.
adTAeSCUCtrpCardInserted A card has been inserted into
the chassis
This alarm is used to notify Management stations to download the System Log so entries may not be lost.
Replace unit if Self Test fails. If unit passes Self Test and System Log failures persist, call ADTRAN Tech Support.
Replace the affected module.
6 A card has been
removed from the chassis
7 Remote Input Alarm
clear
8 Remote Input Alarm
active
9 External Input #1
Alarm clear
10 External Input #1
Alarm active
Warning A card has been removed
from the chassis
Informational Remote Input Alarm clear adTAeSCUCtrpRmtAlmClear
Major Remote Input Alarm active adTAeSCUCtrpRmtAlm The remote Alarm inputs are
Informational External Input #1 Alarm clear adTAeSCUCtrpExt1AlmClear
Major External Input #1 Alarm
active
adTAeSCUCtrpCardRemoved A card has been removed from
the chassis
shorted.
adTAeSCUCtrpExt1Alm The External Alarm #1 inputs
are shorted.
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Table 1. SCU (Continued)
General
# Alarm Alarm
11 External Input #2
Alarm clear
12 External Input #2
Alarm active
13 Bus A Power Failure
Alarm clear
14 Bus A Power Failure
Alarm active
15 Bus B Power Failure
Alarm clear
16 Bus B Power Failure
Alarm active
Severity
Informational External Input #2 Alarm clear adTAeSCUCtrpExt2AlmClear
Major External Input #2 Alarm
Informational Bus A Power Failure Alarm
Major Bus A Power Failure Alarm
Informational Bus B Power Failure Alarm
Major Bus B Power Failure Alarm
Description OID Possible Causes Corrective Action
active
clear
active
clear
active
adTAeSCUCtrpExt2Alm The External Alarm #2 inputs
are shorted.
adTAeSCUCtrpBusApwrAlmClear
adTAeSCUCtrpBusApowerAlm Blown Fuse or faulty wiring on
DC Power Bus A.
adTAeSCUCtrpBusBpwrAlmClear
adTAeSCUCtrpBusBpowerAlm Blown Fuse or faulty wiring on
DC Power Bus B.
Check for blown fuse or faulty wiring on DC Power Bus A. Ensure that the DC power bus is supplied with the voltage levels specified in the system spec:
Power: –48 VDC nominal (-42 VDC to –56 VDC)
Check for blown fuse or faulty wiring on DC Power Bus B. Ensure that the DC power bus is supplied with the voltage levels specified in the system spec:
Power: –48 VDC nominal (–42 VDC to –56 VDC)
17 Communication
with card restored
18 Communication
with card failed
19 Invalid Auto
Upgrade configuration file has been detected.
Informational Communication with a card
has been restored
Warning Communication with a card
has failed
Minor Auto Upgrade Configuration
File is invalid
adTAeSCUCardCommRestored A line module installed in a slot
has resumed communication to the SCU.
adTAeSCUCardCommFail A line module installed in a slot
is not responding to the SCU.
adTAeSCUAutoUpgradeInvalidConfigFile Invalid Auto Upgrade
configuration file has been detected.
Replace the module. If communication failure alarms persist after replacing module, then contact ADTRAN Tech Support.
Obtain a valid .auc file from ADTRAN Project Management.
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