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SBG1000
User Manual
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ADS Technologies SBG1000 User Manual

User Guide
SBG1000
Wireless Cable Modem Gateway
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
WAR NING : TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.
CAUTION: TO PREVENT ELECTRICAL SHOCK, THIS EQUIPMENT REQUIRES A GROUNDING CONDUCTOR IN THE LINE CORD. THE LINE CORD PROVIDED WITH THE EQUIPMENT IS ACCEPTABLE FOR USE WITH NEMA STYLE 5-15R AC RECEPTACLE SUPPLYING NOMINAL 120 VOLTS. DO NOT CONNECT THE PLUG INTO AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE PLUG CAN BE FULLY INSERTED WITH NO PART OF THE BLADES EXPOSED.
CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.
CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION: CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY MOTOROLA FOR COMPLIANCE COULD VOID USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
CAUTION: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists, feet and ankles) must be at least 8 inches (20 cm).
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.
Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.
Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.
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ii SBG1000 User Guide
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Place this equipment on a stable surface.
Be sure that the outside cable system is grounded, so as to provide some protection against voltage surges and built-up static charges. Article 820-20 of the NEC (Section 54, Part I of the Canadian Electrical Code) provides guidelines for proper grounding and, in particular, specifies the CATV cable ground shall be connected in the grounding system of the building, as close to the point of cable entry as practical.
When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give
particular attention to all safety precautions. Retain the instructions for future reference.
• Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols
that are affixed to this equipment.
• Comply with all instructions that accompany this equipment.
• Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For
added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will prevent damage to the product due to lightning and power surges.
• Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth
grounded coaxial cable TV wall outlet.
• Always first touch the coaxial cable connector on the cable modem when disconnecting or re-connecting USB
or Ethernet cable from the cable modem or the user’s PC.
• Operate this product only from the type of power source indicated on the product’s marking label. If you are
not sure of the type of power supplied to your home, consult your dealer or local power company.
• Upon completion of any service or repairs to this products, ask the service technician to perform safety
checks to determine that the product is in safe operating condition.
It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.
Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety requirements of the country of use.
Installation of this product must be in accordance with national wiring codes.
Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations, the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet using the power cord supplied with the unit.
Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.
Installation must at all times conform to local regulations.
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iii SBG1000 User Guide
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
This product is provided with a separate Regulatory, Safety, Software License, and Warranty Information card. If one is not provided with this product, please ask your service provider or point-of-purchase representative, as the case may be.
• THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ON THE
REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. NOT ALL STANDARDS APPLY TO ALL MODELS.
• NO WARRANTIES OF ANY KIND ARE PROVIDED BY MOTOROLA WITH RESPECT TO THIS PRODUCT,
EXCEPT AS STATED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. MOTOROLA’S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED BY YOUR SERVICE PROVIDER.
Copyright © 2003 by Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, and Windows NT are registered trademarks and Microsoft Corporation. Corporation. Linux is a registered trademark of Linus Torvalds. Acrobat Reader is a registered trademark of Adobe Systems, Inc. Netscape and Navigator are registered trademarks of States and other countries. All other
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Windows XP is a trademark of
Macintosh and AppleTalk are registered trademarks
Netscape Communications Corporation
product or service names are the property of their respective owners. © Motorola, Inc. 2003.
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Microsoft Corporation. Microsoft Windows screen shots are used by permission of
iv SBG1000 User Guide
of Apple Computer, Inc. Iomega is a registered trademark of Iomega
. UNIX is a registered trademark of the Open Group in the United

Contents

Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Easy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Network Connection Types . . . . . . . . . . . . . . . . . . . . . . 2
Powerful Features in a Single Unit . . . . . . . . . . . . . . . . . 3
Sample LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Label on the Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SBG1000 LAN Choices . . . . . . . . . . . . . . . . . . . . . . . . 10
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Wired Ethernet LAN . . . . . . . . . . . . . . . . . . . . . . . . . 12
USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
HPNA LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . . 18
Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . 19
Installation. . . . . . . . . . . . . . . . . . . . . . . . . 20
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Signing Up for Service . . . . . . . . . . . . . . . . . . . . . . . . . 22
Computer System Requirements . . . . . . . . . . . . . . . . . 22
Connecting the SBG1000 to the Cable System . . . . . . 23
Cabling the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Obtaining an IP Address for Ethernet . . . . . . . . . . . . . 24
Obtaining an IP Address in Windows 98, Windows 98
SE, or Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . 24
Obtaining an IP Address in Windows 2000 or
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Obtaining an IP Address on Macintosh or UNIX
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting a PC to the USB Port . . . . . . . . . . . . . . . . 25
Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 25
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Wall Mounting Template . . . . . . . . . . . . . . . . . . . . . 28
Installing the Optional External Diversity Antenna . . . . 29
Basic Configuration . . . . . . . . . . . . . . . . . 31
Starting the SBG1000 Setup Program . . . . . . . . . . . . 32
Changing the Default Password . . . . . . . . . . . . . . . . . 34
Enabling Remote Access . . . . . . . . . . . . . . . . . . . . . . 35
Configuring the SBG1000 From a Remote Computer 35
Setting the Firewall Policy . . . . . . . . . . . . . . . . . . . . . . 36
Firewall > POLICY — advanced Page . . . . . . . . . . 38
Firewall > ALERT — basic Page . . . . . . . . . . . . . . . 40
Firewall > ALERT — email Page . . . . . . . . . . . . . . . 41
Firewall > LOGS — config Page . . . . . . . . . . . . . . . 42
Gaming Configuration Guidelines . . . . . . . . . . . . . . . . 43
Configuring the Firewall for Gaming . . . . . . . . . . . . 43
Configuring Port Triggers . . . . . . . . . . . . . . . . . . . . 43
Configuring a Gaming DMZ Host . . . . . . . . . . . . . . 43
Configuring the Gateway . . . . . . . . . . . . . 44
Gateway > STATUS Page . . . . . . . . . . . . . . . . . . . . . 45
Gateway > WAN Page . . . . . . . . . . . . . . . . . . . . . . . . 46
Gateway > LAN — nat config Page . . . . . . . . . . . . . . 48
Gateway > LAN — dhcp server config Page . . . . . . . . 49
Gateway > LAN — dhcp leases Page . . . . . . . . . . . . . 50
Gateway > PORT FORWARDING — status Page . . . 51
Gateway > PORT FORWARDING — config Page . . . 52
Gateway > PORT TRIGGERS — predefined Page . . 53
Gateway > PORT TRIGGERS — custom Page . . . . . 55
Gateway > LOG Page . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring TCP/IP . . . . . . . . . . . . . . . . . . 57
Configuring TCP/IP in Windows 95, Windows 98, or
Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring TCP/IP in Windows 2000 . . . . . . . . . . . . . 60
Configuring TCP/IP in Windows XP . . . . . . . . . . . . . . 64
Verifying the IP Address in Windows 95, Windows 98, or
Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Verifying the IP Address in Windows 2000 or Windows XP 69
Setting Up the Wireless LAN . . . . . . . . . . 71
Configuring the Wireless Network Name on the SBG1000 72
Configuring WEP on the SBG1000 . . . . . . . . . . . . . . . 74
Configuring a MAC Access Control List on the SBG1000 . 75
Configuring the Wireless Clients . . . . . . . . . . . . . . . . . 76
Configuring a Wireless Client with a Network Name
(ESSID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configuring a Wireless Client for WEP . . . . . . . . . . 76
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Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Wireless Pages in the SBG1000 Setup Program . . . . . 77
Wireless > STATUS Page . . . . . . . . . . . . . . . . . . . . 78
Wireless > NETWORK Page . . . . . . . . . . . . . . . . . .79
Wireless > SECURITY — basic Page . . . . . . . . . . .81
Wireless > SECURITY — advanced Page . . . . . . . .82
Wireless > STATISTICS page . . . . . . . . . . . . . . . . .83
Configuring the Print Server . . . . . . . . . . 85
Printer > CONFIGURATION — Microsoft smb Page . . 86
Printer > CONFIGURATION — Apple Page . . . . . . . .87
Printer > CONFIGURATION — lpr Page . . . . . . . . . . .88
Adding a Printer in Windows 98 or Windows Me . . . . . 89
Adding a Printer in Windows 2000 . . . . . . . . . . . . . . . . 94
Adding a Printer in Windows XP . . . . . . . . . . . . . . . .102
Printing a File Using a Command . . . . . . . . . . . . . . . .107
Setting Up a USB Driver . . . . . . . . . . . . . 108
Setting Up a USB Driver in Windows 98 . . . . . . . . . . 109
Setting Up a USB Driver in Windows 2000 . . . . . . . . 113
Setting Up a USB Driver in Windows Me . . . . . . . . . . 116
Setting Up a USB Driver in Windows XP . . . . . . . . . .117
Removing the USB Driver from Windows 98 or
Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Removing the USB Driver from Windows 2000 . . . . . 121
Removing the USB Driver from Windows XP . . . . . . .124
Troubleshooting . . . . . . . . . . . . . . . . . . . 129
Front-Panel Lights and Error Conditions . . . . . . . . . .130
Contact Us . . . . . . . . . . . . . . . . . . . . . . . . 131
Frequently-Asked Questions. . . . . . . . . 132
Specifications . . . . . . . . . . . . . . . . . . . . . 134
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . 136
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . 136
Software License . . . . . . . . . . . . . . . . . . 154
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vi SBG1000 User Guide
Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Overview

Thank you for purchasing a Motorola® SURFboard® Wireless Cable Modem Gateway SBG1000 for your home, home office, or small business/enterprise. Applications where the SBG1000 is especially useful include:
• Households having multiple computers requiring connection to the Internet and each other
• Small businesses or home offices requiring fast, affordable, and secure Internet access
• Internet gamers desiring easier setup for:
®
— Programs such as DirectX
— Sites such as MSN Games by Zone.com or Battle.net
• Video conferencing
7 or DirectX® 8
®
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Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Home networking enables you to access and move information between two or more computers in your home or business. Your home network connects to the cable TV system and enables you to connect to the Internet or other networks connected to the Internet. The SBG1000 acts as the central connection point between your computers and the Internet. It directs (routes) computer data to the Internet and between your computers. A SURFboard cable modem in the SBG1000 passes information between your home network computers and the Internet. An SBG1000:
• Combines a SURFboard cable modem, IEEE 802.11b wireless access point, router with 10/100Base-T
switch, and an advanced firewall into one compact unit
• Eliminates the need for these five separate products, enabling you to maximize the potential of your existing
resources
• Enables you to create a custom network sharing a single broadband connection, files, printers, and other
peripherals like scanners, with or without wires
• Offers enhanced network security for wired and wireless users
• Provides easy setup
• Enables cable operators to add future value-added services
This product is subject to change. Not all features described in this guide are available on all SBG1000 models.
For the most recent documentation, visit the Support and Downloads page on the Motorola Broadband website
http://broadband.motorola.com.

Easy Setup

It is much easier to configure a local area network (LAN) using an SBG1000 than it is using typical networking equipment:
• The Installation Assistant application on the SBG1000 Installation CD-ROM enables easy connection to the
cable network.
• For basic operation, most default settings require no modification.
• The Setup Program provides a graphical user interface (GUI) for easy configuration of necessary wireless,
Ethernet, router, DHCP, and security settings. For a list of issues, see “Basic Configuration”.

Network Connection Types

The SBG1000 provides different network connection types for your computers to exchange data. The connection between your computers and the SBG1000 may be with a wireless or a wired connection or a combination of the two. Your network can use one or any combination of all the following network connections:
• Ethernet local area network (LAN)
• Wireless LAN (IEEE 802.11b)
• Universal Serial Bus (USB)
• Home Phoneline Networking Alliance (HPNA)
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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Powerful Features in a Single Unit

An SBG1000 combines high-speed Internet access, networking, and computer security for a home or small-office LAN. An SBG1000 provides:
• An integrated high-speed SURFboard cable modem for continuous broadband access to the Internet and
other online services, with much faster data transfer than traditional dial-up or ISDN modems.
• A single broadband connection for up to 253 computers to surf the web; all computers on the LAN
communicate as if they were connected to the same physical network.
• An IEEE 802.11b Wi-Fi certified wireless access point to enable laptop users to remain connected while
moving around the home or small office or to connect desktop computers without installing network wiring. Depending on distance, wireless connection speeds can match that of Ethernet at 11 Mbps.
• A USB connection for a single PC.
• A router with a five-port 10/100Base-T Ethernet switch, supporting half- or full-duplex connections,
dual-purpose switch/uplink ports, and Auto-MDIX.
• An HPNA connection to connect computers to the LAN over existing telephone wiring with up to 10 Mbps
throughput.
• A built-in DHCP server to easily configure a combined wired and/or wireless Class C private LAN.
• An advanced firewall supporting stateful-inspection, intrusion detection, DMZ, denial-of-service attack
prevention, and Network Address Translation (NAT)
• Virtual private network (VPN) pass-through operation supporting IPSec, PPTP, or L2TP to securely connect
remote computers over the Internet.
• Port Forwarding to configure ports to run applications having special network requirements.
• Connectors for an optional external diversity antenna (see “Optional Accessories”)
• A print server to enable Windows
®
, Macintosh®, UNIX®, or Linux® computers to share a printer.
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Sample LAN

The LAN shown in the sample SBG1000 hybrid network diagram contains the following devices, all protected by the SBG1000 firewall:
• A printer connected to the print server through the parallel connection
• A PDA connected through the wireless connection
• One desktop Macintosh on a wireless connection
• One desktop PC on a wireless connection using a Motorola USB Adapter
• A laptop PC on a wireless connection connected using a Motorola PC Card
• One computer connected directly to Ethernet port one
• Three computers connected to Ethernet port two using a hub or switch
• Two computers connected over telephone wiring through HPNA
• One PC connected to the USB port
Sample SBG1000 hybrid network
Parallel
HPNA
SBG1000
Internet
High-speed HFC
cable network
Firewall
USB
Ethernet
Wireless
USB to Ethernet
Wireless Adapter
Hub or switch
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PCC11b
Wireless Card
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Optional Accessories

Accessories available for the SBG1000 include wireless adapters and an external high-gain diversity antenna. While any WiFi-compliant client products will work with the SBG1000, Motorola has optional accessories available for use with the SBG1000.
You can use the Motorola PCC11b wireless card or the USB11b wireless adapter, which comply with the IEEE 802.11b wireless standard, to connect a PC to the wireless LAN:
USB11b Wireless Adapter
PCC11b Wireless Card A credit-card sized adapter that connects a laptop to the wireless LAN. You can roam in, or
Connects a desktop, laptop, printer, or other peripheral device to the wireless LAN. It has a built-in antenna and a six foot (two meter) long cable that connects to the PC USB port. Its light indicates:
• Off — Not connected to a USB port or not receiving power from the PC
• Yellow — Not installed or initializing
• Green — Installed and operational
• Flashing Green — Receiving data from another wireless LAN device
• Flashing Yellow — Transmitting data to another wireless LAN device
around, the home or small office and remain connected. It fits in a standard slot on the laptop supporting a 3.3 Volt PC card. The PCC11b has also has a built-in antenna.
PCMCIA Type II
Motorola USB11b Wireless Adapter (left) and PCC11b Wireless Card
For installation instructions, see the documentation provided with each product.
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The Motorola ANT11b External Diversity Antenna increases wireless LAN performance and coverage, even in obstructed locations. The External Diversity Antenna specifications are:
Frequency 2400 to 2500 MHz
Gain 5 dBi peak gain, nominal
Pattern Type Directional, vertically polarized
Connection Reverse-polarity TNC male, RG-142 cable
For information about connecting the external antenna to the SBG1000, see “Installing the Optional External
Diversity Antenna”.
Motorola ANT11b External Diversity Antenna
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6 SBG1000 User Guide

Front Panel

The front panel provides indicator lights:
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
1234
8
9
10
11
Front-panel top section lights
Key Light Flashing On
1 RX (Receive) Scanning for a receive (downstream)
channel connection
The downstream channel is connected
12
56
7
13
2 TX (Transmit) Scanning for a send (upstream)
channel connection
3 LNK (Link) Scanning for a network connection The startup process is complete and the
4 Transmitting or receiving data Never solidly on
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The upstream channel is connected
online
SBG1000 is
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Front-panel bottom section lights
Key Light Flashing On
5 Data transfer to printer Printer is connected
6 Wireless activity Wireless feature is functioning normally
7 USB activity There is a proper USB connection
8 Activity Ethernet activity on the port
9 10 100 None Indicates the LAN connection speed:
• Amber for a 10Base-T connection
• Green for a 100Base-T connection
10 Half Full None Indicates the LAN port duplex mode
• Amber for half duplex
• Green for full duplex
11 Link 1 to 5 None There is a proper Ethernet connection to the port
12 Data transfer over phone line using
HPNA
13 Power None The SBG1000 power supply is working properly
None
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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Rear Panel

The rear panel provides cabling connectors, status lights, and the power receptacle:
1 3 46 85 72 2
Key Item Description
1 The printer port provides a connection for one printer.
2 The SBG1000 includes two antennas. The optional Motorola External Diversity Antenna described in
“Optional Accessories” provides higher gain to increase wireless LAN performance and coverage.
3 Use the HPNA ports to connect an HPNA LAN:
• Connect the bottom HPNA port to the telephone jack using telephone wire terminated with RJ-11
connectors.
• You can connect a telephone to the top HPNA port.
4 Use Ethernet ports 1 to 5 to connect an Ethernet LAN cable with RJ-45 connectors. You can connect
…
5 For Windows only, use the USB port for Connecting a PC to the USB Port. You cannot connect the
6
7 The cable port provides a connection to the coaxial cable outlet.
8 The power connector to the AC power outlet.
•
Ethernet-equipped computers, hubs, bridges, or switches.
SBG1000 USB port to a Macintosh or UNIX computer.
If you experience a problem, you can push this recessed button to restart the SBG1000 (see “Troubleshooting”). To reset all values to their defaults, hold down the button for more than five seconds. Resetting may take 5 to 30 minutes because the SBG1000 must find and lock on the appropriate communications channels.
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Label on the Bottom

To receive data service, you need to provide the MAC address marked HFC MAC ID to your cable provider:
HFC MAC address

SBG1000 LAN Choices

The SBG1000 enables you to connect up to 253 client computers on a combination of:
• Wireless LAN
• Wired Ethernet LAN
• USB Connection
• HPNA LAN
Each computer needs appropriate network adapter hardware and driver software. The clients on the Ethernet, wireless, HPNA, or USB interfaces can share:
• Internet access with a single cable provider account, subject to cable provider terms and conditions
• Files, printers, storage devices, multi-user software applications, games, and video conferencing
Wireless and wired network connections use Windows networking to share files and peripheral devices such as printers, CD-ROM drives, floppy disk drives, and Iomega
®
Zip Drives.
Caution!
If you are using a wired LAN only and have no wireless clients (stations), be sure you disable the wireless interface on the Wireless > NETWORK Page. Turn off Enable Wireless Interface.
If you are using a wireless LAN with one or more wireless clients, be sure to enable wireless security as described in “Setting Up the Wireless LAN”.
For an overview of SBG1000 network security, see “Security”.
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Wireless LAN

Wireless communication occurs over radio waves rather than a wire. Like a cordless telephone, a wireless LAN uses radio signals instead of wires to exchange data. A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office. Mobile users can remain connected to the network even when carrying their laptop to different locations in the home or office.
Each computer on a wireless LAN requires an adapter described in “Optional Accessories”:
Laptop PCs Use a Motorola PCC11b Wireless Card in the PCMCIA slot.
Desktop PCs Use a Motorola USB11b Wireless Adapter to connect the USB port.
Sample wireless network connections
To set up the SBG1000, on a computer wired to the SBG1000 over Ethernet or USB, perform the procedures in “Setting Up the Wireless LAN”. Do not attempt to configure the SBG1000 over a wireless connection.
To set up each wireless client (station):
1 Insert the PCC11b and USB11b Wireless Adapter CD-ROM in the CD-ROM drive on the client.
2 Install the device software from the CD.
3 Connect the Motorola PCC11b wireless card or USB11b wireless adapter following the instructions supplied
with the card or adapter.
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Wired Ethernet LAN

Each computer on the 10/100Base-T Ethernet LAN requires an Ethernet network interface card (NIC) and driver software installed.
Because the SBG1000 Ethernet ports support auto-MDIX, you can use straight-through or cross-over cable to connect a hub, switch, or computer. Use category 5 cabling for all Ethernet connections.
The physical wiring arrangement has no connection to the logical network allocation of IP addresses.
Sample Ethernet to computer connections
Coaxial cable
Category 5 Ethernet cable
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A wired Ethernet LAN with more than five computers requires one or more hubs or switches. You can connect a hub or switch to any Ethernet port on the SBG1000.
The following illustration is an example of an Ethernet LAN you can set up using the SBG1000. Cable the LAN in an appropriate manner for the site. A complete discussion of Ethernet cabling is beyond the scope of this document.
Sample Ethernet connections including hubs or switches
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Add additional hubs or switches
for further expansion
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USB Connection

You can connect a single PC running Windows®98, Windows XP™, Windows Me®, or Windows®2000 to the SBG1000 USB V1.1 port. For cabling instructions, see “Connecting a PC to the USB Port”.
Caution!
Before plugging in the USB cable, be sure the SBG1000 Installation CD-ROM is inserted in the PC CD-ROM drive.
Sample USB connection
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HPNA LAN

To eliminate the need to install network wiring, the SBG1000 provides a Home Phoneline Network Alliance (HPNA or HomePNA) V2.0 connection. HPNA networks use existing telephone lines to connect the computers without interfering with telephone voice service, DSL, ISDN, modems, or fax machines. HPNA networks can extend up to 1000 feet (300 meters).
Sample HPNA network connections
Phone system
Each computer requires an HPNA adapter to connect to the HPNA network. HPNA adapters (sold elsewhere) are available for PCI or USB. After installing the HPNA adapter, you must install HPNA driver software on the computer following the instructions provided with the HPNA adapter.
HPNA 2.0 supports 10 Mbps data transfer similar to Ethernet 10Base-T.
If there is more than one telephone line, you must make all HPNA connections to the same line. You can connect a telephone to the top HPNA port on the Rear Panel.
Existing wiring
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Security

The Motorola SURFboard Wireless Cable Modem Gateway provides:
• A firewall to protect the SBG1000 LAN from undesired attacks over the Internet
• Security measures to prevent eavesdropping of wireless data
Network Address Translation (NAT) provides some security because the IP addresses of SBG1000 LAN computers are not visible on the Internet.
The logical network diagram does not necessarily correspond to the network cabling. A full discussion of network security is beyond the scope of this document.
SBG1000 security measures shown in a logical network diagram
Internet
SBG1000
Caution!
DMZ computer
Firewall
ComputerComputer
Wired Ethernet and/or HPNA LAN
If you are using a wired LAN only and have no wireless clients (stations), be sure you disable the wireless interface by turning off Enable Wireless Interface on the Wireless > NETWORK Page.
Wireless Security:
WEP shared key encryption
MAC access control list
Disable ESSID Broadcast
LaptopComputer PDA
Wireless LAN
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Firewall

The SBG1000 firewall protects the SBG1000 LAN from undesired attacks and other intrusions from the Internet. It provides an advanced integrated stateful-inspection firewall supporting intrusion detection, session tracking, and denial-of-service attack prevention. The firewall:
• Maintains state data for every TCP/IP session on the OSI network and transport layers
• Monitors all incoming and outgoing packets, applies the firewall policy to each one, and screens for improper
packets and intrusion attempts
• Provides comprehensive logging for all:
— User authentications
— Rejected internal and external connection requests
— Session creation and termination
— Outside attacks (intrusion detection)
You can configure the firewall filters to set rules for port usage. For information about choosing a predefined firewall policy template, see “Setting the Firewall Policy”.
DMZ
A de-militarized zone (DMZ) is one or more computers logically located outside the firewall between an SBG1000 LAN and the Internet. A DMZ prevents direct access by outside users to private data.
For example, you can set up a web server on a DMZ computer to enable outside users to access your website without exposing confidential data on your network.
A DMZ can also be useful to play interactive games that may have a problem running through a firewall. You can leave a computer used for gaming only exposed to the Internet while protecting the rest of your network. For more information, see “Gaming Configuration Guidelines”.

Port Triggering

When you run a PC application that accesses the Internet, it typically initiates communications with a computer on the Internet. In some applications, especially gaming, the computer on the Internet also initiates communications with your PC. Because NAT does not normally allow these incoming connections to occur, the SBG1000 supports port triggering.
The SBG1000 is preconfigured with port triggering for common applications. You can also configure additional port triggers if needed on the Gateway > PORT TRIGGERS — custom Page.

Wireless Security

Because wireless LAN signals are transmitted using radio signals, it may be possible for your neighbor or someone else you do not want to access your wireless LAN. To prevent unauthorized eavesdropping of data transmitted over the wireless LAN, you must enable wireless security. The default SBG1000 settings provide no
security for transmitted data.
The SBG1000 enables you to use the following wireless security measures:
• Restrict access to computers having the same unique network name as the SBG1000.
• Encrypt data transmitted over the wireless interface by configuring a Wired Equivalency Privacy (WEP) key
on the SBG1000 and wireless LAN clients (stations).
• Define a MAC access control list to restrict wireless LAN access to clients based on the MAC address.
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If you disable ESSID broadcasting to enable closed network operation, the SBG1000 does not transmit the network name (ESSID). This provides additional protection because only wireless stations configured with your network name can communicate with the SBG1000. Closed network operation is an enhancement of the IEEE 802.11b standard.
For information about configuring a wireless security, see “Setting Up the Wireless LAN”.

Port Forwarding

Port forwarding is the configuration of SBG logical data ports for applications having special network requirements.
The SBG1000 opens logical data ports when a computer on its LAN sends data, such as e-mail messages or web data, to the Internet. A logical data port is different from a physical port, such as an Ethernet port. Data from a protocol must go through certain data ports. Here are the data ports used by some protocols:
Protocol Port
FTP 20, 21
HTTP 80
NTP 123
Secure Shell 22
SMTP e-mail 25
Tel net 23
Some applications, such as games and videoconferencing, require multiple data ports. If you enable NAT, this can cause problems because NAT assumes that data sent through one port will return to the same port. You may need to configure port forwarding to run applications with special requirements.
To configure port forwarding, you must specify an inbound (source) port or range of ports. The inbound port opens only when data is sent to the inbound port and closes again after a specified time elapses with no data sent to it. You can configure up to 32 port forwarding entries using the Gateway > PORT FORWARDING — config Page.

Virtual Private Networks

The SBG1000 supports multiple tunnel VPN pass-through operation to securely connect remote computers over the Internet. The SBG1000:
• Is compatible with Point to Point Tunneling Protocol (PPTP) and Layer 2 Tunneling Protocol (L2TP)
• Is fully interoperable with any IPSec client or gateway and ANX certified IPSec stacks
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Print Server

The SBG1000 enables you to use the same printer with a built-in print server connection, so you do not need a printer for each computer on the network. All computers connected to the SBG1000 can print to a single printer connected to the SBG1000.
You can connect a printer to the SBG1000 back panel using a standard DB-25 connector. The print server:
• Enables Windows, UNIX, Linux, or Macintosh computers on the wired or wireless SBG1000 LAN to share a
printer
• Supports the SMB, LPR, AppleTalk® printing protocols
Printer connection
For more information, see “Configuring the Print Server”.

Related Documentation

The following documents also provide information you can use with the SBG1000:
• SBG1000 Quick Installation Guide
• PCC11b Wireless Card Quick Start Guide and on-line help on the PCC11b and USB11b Wireless Adapter
CD-ROM
• USB11b Wireless Adapter Quick Start Guide and on-line help on the PCC11b and USB11b Wireless Adapter
CD-ROM
• Motorola Diversity Antenna Installation Sheet
For the most recent documentation, visit the Support and Downloads page on the Motorola Broadband website
http://broadband.motorola.com.
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Installation

The following subsections provide information about installing the SBG1000 hardware:
• Before You Begin
• Precautions
• Signing Up for Service
• Computer System Requirements
• Connecting the SBG1000 to the Cable System
• Cabling the LAN
• Obtaining an IP Address for Ethernet
• Connecting a PC to the USB Port
• Connecting the Printer
• Wall Mounting
• Installing the Optional External Diversity Antenna
For information about wireless LAN setup, see “Setting Up the Wireless LAN”.

Before You Begin

Before you begin the installation, check that you received the following items with your SBG1000:
Item Description
Power cord Connects the SBG1000 to the AC electrical outlet
10/100Base-T Ethernet cable
USB cable Connects to the USB port
Phone wire jumper with RJ-11 connectors
SBG1000 Installation CD-ROM
You will need 75-ohm coaxial cable with F-type connectors to connect the SBG1000 to the nearest cable outlet. If a TV is connected to the cable outlet, you may need a 5 to 900 MHz RF splitter and two additional coaxial cables to use both the TV and the SBG1000.
Connects to the Ethernet port
Connects to a telephone line used for the HPNA network
Contains this User Guide and USB drivers
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Determine the connection types you will make to the SBG1000. Check that you have the required cables, adapters, and adapter software. You may need:
Wireless LAN An IEEE 802.11b wireless adapter and driver software for each computer having a wireless
connection (see “Optional Accessories”)
Ethernet LAN Ethernet cables and network interface cards (NICs) with accompanying installation software
To connect more than five computers to the SBG1000, one or more Ethernet hubs or switches
USB A USB cable and the SBG1000 Installation CD-ROM containing the software for USB installation
HPNA LAN Telephone jumper cables
An HPNA adapter and driver software for each computer connected using HPNA
Printer A printer cable
If you are installing the optional Motorola External Diversity Antenna, you may need a pair of needle nose pliers.
Coaxial cable, RF splitters, hubs, and switches are available at consumer electronic stores.

Precautions

Postpone SBG1000 installation until there is no risk of thunderstorm or lightning activity in the area.
To avoid damaging the SBG1000 or computers with static electricity:
Always first connect the coaxial cable to the grounded cable TV wall outlet.
Before you connect or disconnect the USB or Ethernet cable from the SBG1000 or PC, always touch the coaxial cable connector on the SBG1000 to release any static charges.
To avoid potential shock, always unplug the power cord from the wall outlet or other power source before disconnecting it from the SBG1000 rear panel.
To prevent overheating the SBG1000, do not block the ventilation holes on the bottom of the unit.
Do not open the unit. Refer all service to your cable provider.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
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Signing Up for Service

You must sign up with a cable provider to access the Internet and other online services.
To activate your service, call your local cable provider.
You need to provide the MAC address marked HFC MAC ID printed on the Label on the Bottom. You can record it in the SBG1000 Quick Installation Guide.
You should ask your cable provider the following questions:
• Do you have any special system requirements?
• When can I begin to use my SBG1000?
• Are there any files I need to download after I am connected?
• Do I need a user name or password to access the Internet or use e-mail?

Computer System Requirements

You can connect Microsoft Windows, Macintosh, UNIX, or Linux computers equipped as follows to the SBG1000 LAN:
• One of the following:
Ethernet 10Base-T or 10/100Base-T Ethernet adapter with proper NIC driver software installed
Wireless
HPNA HPNA phone line adapter installed with proper HPNA driver software
Any IEEE 802.11b device
For information about the Motorola PCC11b Wireless Card ( USB11b Wireless Adapter, see “Optional Accessories
”.
PCMCIA type II 3.3 V slot) or
• PC with Pentium class or better processor
• Windows
or Linux operating system with operating system CD-ROM available
®
98, Windows® 98 SE, Windows Me®, Windows® 2000, Windows XPTM, Windows NT®, Macintosh,
• Minimum 16 MB RAM recommended
• 10 MB available hard disk space
You can use any web browser such as Microsoft® Internet Explorer or Netscape Navigator® with the SBG1000.
You can use the USB connection with any PC running Windows 98, Windows 2000, Windows Me, or Windows XP that has a USB interface. The USB connection requires special USB driver software that is supplied on the
SBG1000 Installation CD-ROM. You can upgrade your USB drivers from our Support and Downloads page.
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Connecting the SBG1000 to the Cable System

1 Be sure the computer is on and the SBG1000 is unplugged.
2 Connect one end of the coaxial cable to the cable outlet or splitter.
3 Connect the other end of the coaxial cable to the cable connector on the SBG1000.
Hand-tighten the connectors to avoid damaging them.
4 If you are using the optional Motorola External Diversity Antenna, install it now. Follow the instructions in
“Installing the Optional External Diversity Antenna”.
5 Insert the SBG1000 Installation CD-ROM into the CD-ROM drive.
6 Plug the power cord into the power connector on the SBG1000.
7 Plug the power cord into the electrical outlet. This turns the SBG1000 on. You do not need to unplug it when
not in use. The first time you plug in the SBG1000, allow 5 to 30 minutes to find and lock on the appropriate communications channels.
Step 2
Step 6
Step 3
Step 7
8 Check that the lights on the front panel cycle through this sequence:
Turns on when AC power is connected to the SBG1000. Indicates that the power supply is working properly.
RX Flashes while scanning for the receive channel. Changes to solid green when the receive channel is
locked.
TX Flashes while scanning for the send channel. Changes to solid green when the send channel is locked.
LNK Flashes during SBG1000 registration and configuration. Changes to solid green when the SBG1000 is
registered.
Flashes when the SBG1000 is transmitting or receiving data.
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Cabling the LAN

After connecting to the cable system, you can connect your:
• Wired Ethernet LAN. Some samples are shown in “Wired Ethernet LAN”.
• HPNA LAN. A sample is shown in “HPNA LAN”.
On each networked computer, you must install proper drivers for the Ethernet NIC or HPNA adapter.
Detailed information about network cabling is beyond the scope of this document.

Obtaining an IP Address for Ethernet

Obtaining an IP Address in Windows 98, Windows 98 SE, or Windows Me
You must do the following on each Ethernet client PC running Windows 98, Windows 98 SE, or Windows Me:
1 On the Windows Desktop, click Start.
2 Select Run. The Run window is displayed.
3 Ty pe winipcfg.exe and click OK. The IP Configuration window is displayed:
4 Click the Renew button to obtain an IP address for the PC from the DHCP server on the SBG1000.
Obtaining an IP Address in Windows 2000 or Windows XP
You must do the following on each Ethernet client PC running Windows 2000 or Windows XP:
1 On the Windows Desktop, click Start.
2 Select Run. The Run window is displayed.
3 Ty pe cmd and click OK to display a command prompt window.
4 Ty pe ipconfig /renew and press ENTER to obtain an IP address for the PC from the DHCP server on the
SBG1000.
5 Ty pe exit and press ENTER to return to Windows.

Obtaining an IP Address on Macintosh or UNIX Systems

Follow the instructions in your user manual.
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