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SBG1000
User Manual
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ADS Technologies SBG1000 User Manual

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User Guide
SBG1000
Wireless Cable Modem Gateway
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
WAR NING : TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.
CAUTION: TO PREVENT ELECTRICAL SHOCK, THIS EQUIPMENT REQUIRES A GROUNDING CONDUCTOR IN THE LINE CORD. THE LINE CORD PROVIDED WITH THE EQUIPMENT IS ACCEPTABLE FOR USE WITH NEMA STYLE 5-15R AC RECEPTACLE SUPPLYING NOMINAL 120 VOLTS. DO NOT CONNECT THE PLUG INTO AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE PLUG CAN BE FULLY INSERTED WITH NO PART OF THE BLADES EXPOSED.
CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.
CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION: CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY MOTOROLA FOR COMPLIANCE COULD VOID USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
CAUTION: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists, feet and ankles) must be at least 8 inches (20 cm).
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.
Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.
Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.
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ii SBG1000 User Guide
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Place this equipment on a stable surface.
Be sure that the outside cable system is grounded, so as to provide some protection against voltage surges and built-up static charges. Article 820-20 of the NEC (Section 54, Part I of the Canadian Electrical Code) provides guidelines for proper grounding and, in particular, specifies the CATV cable ground shall be connected in the grounding system of the building, as close to the point of cable entry as practical.
When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give
particular attention to all safety precautions. Retain the instructions for future reference.
• Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols
that are affixed to this equipment.
• Comply with all instructions that accompany this equipment.
• Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For
added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will prevent damage to the product due to lightning and power surges.
• Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth
grounded coaxial cable TV wall outlet.
• Always first touch the coaxial cable connector on the cable modem when disconnecting or re-connecting USB
or Ethernet cable from the cable modem or the user’s PC.
• Operate this product only from the type of power source indicated on the product’s marking label. If you are
not sure of the type of power supplied to your home, consult your dealer or local power company.
• Upon completion of any service or repairs to this products, ask the service technician to perform safety
checks to determine that the product is in safe operating condition.
It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.
Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety requirements of the country of use.
Installation of this product must be in accordance with national wiring codes.
Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations, the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet using the power cord supplied with the unit.
Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.
Installation must at all times conform to local regulations.
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iii SBG1000 User Guide
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
This product is provided with a separate Regulatory, Safety, Software License, and Warranty Information card. If one is not provided with this product, please ask your service provider or point-of-purchase representative, as the case may be.
• THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ON THE
REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. NOT ALL STANDARDS APPLY TO ALL MODELS.
• NO WARRANTIES OF ANY KIND ARE PROVIDED BY MOTOROLA WITH RESPECT TO THIS PRODUCT,
EXCEPT AS STATED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. MOTOROLA’S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED BY YOUR SERVICE PROVIDER.
Copyright © 2003 by Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, and Windows NT are registered trademarks and Microsoft Corporation. Corporation. Linux is a registered trademark of Linus Torvalds. Acrobat Reader is a registered trademark of Adobe Systems, Inc. Netscape and Navigator are registered trademarks of States and other countries. All other
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Windows XP is a trademark of
Macintosh and AppleTalk are registered trademarks
Netscape Communications Corporation
product or service names are the property of their respective owners. © Motorola, Inc. 2003.
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Microsoft Corporation. Microsoft Windows screen shots are used by permission of
iv SBG1000 User Guide
of Apple Computer, Inc. Iomega is a registered trademark of Iomega
. UNIX is a registered trademark of the Open Group in the United

Contents

Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Easy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Network Connection Types . . . . . . . . . . . . . . . . . . . . . . 2
Powerful Features in a Single Unit . . . . . . . . . . . . . . . . . 3
Sample LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Label on the Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SBG1000 LAN Choices . . . . . . . . . . . . . . . . . . . . . . . . 10
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Wired Ethernet LAN . . . . . . . . . . . . . . . . . . . . . . . . . 12
USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
HPNA LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . . 18
Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . 19
Installation. . . . . . . . . . . . . . . . . . . . . . . . . 20
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Signing Up for Service . . . . . . . . . . . . . . . . . . . . . . . . . 22
Computer System Requirements . . . . . . . . . . . . . . . . . 22
Connecting the SBG1000 to the Cable System . . . . . . 23
Cabling the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Obtaining an IP Address for Ethernet . . . . . . . . . . . . . 24
Obtaining an IP Address in Windows 98, Windows 98
SE, or Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . 24
Obtaining an IP Address in Windows 2000 or
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Obtaining an IP Address on Macintosh or UNIX
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting a PC to the USB Port . . . . . . . . . . . . . . . . 25
Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 25
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Wall Mounting Template . . . . . . . . . . . . . . . . . . . . . 28
Installing the Optional External Diversity Antenna . . . . 29
Basic Configuration . . . . . . . . . . . . . . . . . 31
Starting the SBG1000 Setup Program . . . . . . . . . . . . 32
Changing the Default Password . . . . . . . . . . . . . . . . . 34
Enabling Remote Access . . . . . . . . . . . . . . . . . . . . . . 35
Configuring the SBG1000 From a Remote Computer 35
Setting the Firewall Policy . . . . . . . . . . . . . . . . . . . . . . 36
Firewall > POLICY — advanced Page . . . . . . . . . . 38
Firewall > ALERT — basic Page . . . . . . . . . . . . . . . 40
Firewall > ALERT — email Page . . . . . . . . . . . . . . . 41
Firewall > LOGS — config Page . . . . . . . . . . . . . . . 42
Gaming Configuration Guidelines . . . . . . . . . . . . . . . . 43
Configuring the Firewall for Gaming . . . . . . . . . . . . 43
Configuring Port Triggers . . . . . . . . . . . . . . . . . . . . 43
Configuring a Gaming DMZ Host . . . . . . . . . . . . . . 43
Configuring the Gateway . . . . . . . . . . . . . 44
Gateway > STATUS Page . . . . . . . . . . . . . . . . . . . . . 45
Gateway > WAN Page . . . . . . . . . . . . . . . . . . . . . . . . 46
Gateway > LAN — nat config Page . . . . . . . . . . . . . . 48
Gateway > LAN — dhcp server config Page . . . . . . . . 49
Gateway > LAN — dhcp leases Page . . . . . . . . . . . . . 50
Gateway > PORT FORWARDING — status Page . . . 51
Gateway > PORT FORWARDING — config Page . . . 52
Gateway > PORT TRIGGERS — predefined Page . . 53
Gateway > PORT TRIGGERS — custom Page . . . . . 55
Gateway > LOG Page . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring TCP/IP . . . . . . . . . . . . . . . . . . 57
Configuring TCP/IP in Windows 95, Windows 98, or
Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring TCP/IP in Windows 2000 . . . . . . . . . . . . . 60
Configuring TCP/IP in Windows XP . . . . . . . . . . . . . . 64
Verifying the IP Address in Windows 95, Windows 98, or
Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Verifying the IP Address in Windows 2000 or Windows XP 69
Setting Up the Wireless LAN . . . . . . . . . . 71
Configuring the Wireless Network Name on the SBG1000 72
Configuring WEP on the SBG1000 . . . . . . . . . . . . . . . 74
Configuring a MAC Access Control List on the SBG1000 . 75
Configuring the Wireless Clients . . . . . . . . . . . . . . . . . 76
Configuring a Wireless Client with a Network Name
(ESSID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configuring a Wireless Client for WEP . . . . . . . . . . 76
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Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Wireless Pages in the SBG1000 Setup Program . . . . . 77
Wireless > STATUS Page . . . . . . . . . . . . . . . . . . . . 78
Wireless > NETWORK Page . . . . . . . . . . . . . . . . . .79
Wireless > SECURITY — basic Page . . . . . . . . . . .81
Wireless > SECURITY — advanced Page . . . . . . . .82
Wireless > STATISTICS page . . . . . . . . . . . . . . . . .83
Configuring the Print Server . . . . . . . . . . 85
Printer > CONFIGURATION — Microsoft smb Page . . 86
Printer > CONFIGURATION — Apple Page . . . . . . . .87
Printer > CONFIGURATION — lpr Page . . . . . . . . . . .88
Adding a Printer in Windows 98 or Windows Me . . . . . 89
Adding a Printer in Windows 2000 . . . . . . . . . . . . . . . . 94
Adding a Printer in Windows XP . . . . . . . . . . . . . . . .102
Printing a File Using a Command . . . . . . . . . . . . . . . .107
Setting Up a USB Driver . . . . . . . . . . . . . 108
Setting Up a USB Driver in Windows 98 . . . . . . . . . . 109
Setting Up a USB Driver in Windows 2000 . . . . . . . . 113
Setting Up a USB Driver in Windows Me . . . . . . . . . . 116
Setting Up a USB Driver in Windows XP . . . . . . . . . .117
Removing the USB Driver from Windows 98 or
Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Removing the USB Driver from Windows 2000 . . . . . 121
Removing the USB Driver from Windows XP . . . . . . .124
Troubleshooting . . . . . . . . . . . . . . . . . . . 129
Front-Panel Lights and Error Conditions . . . . . . . . . .130
Contact Us . . . . . . . . . . . . . . . . . . . . . . . . 131
Frequently-Asked Questions. . . . . . . . . 132
Specifications . . . . . . . . . . . . . . . . . . . . . 134
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . 136
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . 136
Software License . . . . . . . . . . . . . . . . . . 154
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vi SBG1000 User Guide
Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Overview

Thank you for purchasing a Motorola® SURFboard® Wireless Cable Modem Gateway SBG1000 for your home, home office, or small business/enterprise. Applications where the SBG1000 is especially useful include:
• Households having multiple computers requiring connection to the Internet and each other
• Small businesses or home offices requiring fast, affordable, and secure Internet access
• Internet gamers desiring easier setup for:
®
— Programs such as DirectX
— Sites such as MSN Games by Zone.com or Battle.net
• Video conferencing
7 or DirectX® 8
®
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Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Home networking enables you to access and move information between two or more computers in your home or business. Your home network connects to the cable TV system and enables you to connect to the Internet or other networks connected to the Internet. The SBG1000 acts as the central connection point between your computers and the Internet. It directs (routes) computer data to the Internet and between your computers. A SURFboard cable modem in the SBG1000 passes information between your home network computers and the Internet. An SBG1000:
• Combines a SURFboard cable modem, IEEE 802.11b wireless access point, router with 10/100Base-T
switch, and an advanced firewall into one compact unit
• Eliminates the need for these five separate products, enabling you to maximize the potential of your existing
resources
• Enables you to create a custom network sharing a single broadband connection, files, printers, and other
peripherals like scanners, with or without wires
• Offers enhanced network security for wired and wireless users
• Provides easy setup
• Enables cable operators to add future value-added services
This product is subject to change. Not all features described in this guide are available on all SBG1000 models.
For the most recent documentation, visit the Support and Downloads page on the Motorola Broadband website
http://broadband.motorola.com.

Easy Setup

It is much easier to configure a local area network (LAN) using an SBG1000 than it is using typical networking equipment:
• The Installation Assistant application on the SBG1000 Installation CD-ROM enables easy connection to the
cable network.
• For basic operation, most default settings require no modification.
• The Setup Program provides a graphical user interface (GUI) for easy configuration of necessary wireless,
Ethernet, router, DHCP, and security settings. For a list of issues, see “Basic Configuration”.

Network Connection Types

The SBG1000 provides different network connection types for your computers to exchange data. The connection between your computers and the SBG1000 may be with a wireless or a wired connection or a combination of the two. Your network can use one or any combination of all the following network connections:
• Ethernet local area network (LAN)
• Wireless LAN (IEEE 802.11b)
• Universal Serial Bus (USB)
• Home Phoneline Networking Alliance (HPNA)
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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Powerful Features in a Single Unit

An SBG1000 combines high-speed Internet access, networking, and computer security for a home or small-office LAN. An SBG1000 provides:
• An integrated high-speed SURFboard cable modem for continuous broadband access to the Internet and
other online services, with much faster data transfer than traditional dial-up or ISDN modems.
• A single broadband connection for up to 253 computers to surf the web; all computers on the LAN
communicate as if they were connected to the same physical network.
• An IEEE 802.11b Wi-Fi certified wireless access point to enable laptop users to remain connected while
moving around the home or small office or to connect desktop computers without installing network wiring. Depending on distance, wireless connection speeds can match that of Ethernet at 11 Mbps.
• A USB connection for a single PC.
• A router with a five-port 10/100Base-T Ethernet switch, supporting half- or full-duplex connections,
dual-purpose switch/uplink ports, and Auto-MDIX.
• An HPNA connection to connect computers to the LAN over existing telephone wiring with up to 10 Mbps
throughput.
• A built-in DHCP server to easily configure a combined wired and/or wireless Class C private LAN.
• An advanced firewall supporting stateful-inspection, intrusion detection, DMZ, denial-of-service attack
prevention, and Network Address Translation (NAT)
• Virtual private network (VPN) pass-through operation supporting IPSec, PPTP, or L2TP to securely connect
remote computers over the Internet.
• Port Forwarding to configure ports to run applications having special network requirements.
• Connectors for an optional external diversity antenna (see “Optional Accessories”)
• A print server to enable Windows
®
, Macintosh®, UNIX®, or Linux® computers to share a printer.
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Sample LAN

The LAN shown in the sample SBG1000 hybrid network diagram contains the following devices, all protected by the SBG1000 firewall:
• A printer connected to the print server through the parallel connection
• A PDA connected through the wireless connection
• One desktop Macintosh on a wireless connection
• One desktop PC on a wireless connection using a Motorola USB Adapter
• A laptop PC on a wireless connection connected using a Motorola PC Card
• One computer connected directly to Ethernet port one
• Three computers connected to Ethernet port two using a hub or switch
• Two computers connected over telephone wiring through HPNA
• One PC connected to the USB port
Sample SBG1000 hybrid network
Parallel
HPNA
SBG1000
Internet
High-speed HFC
cable network
Firewall
USB
Ethernet
Wireless
USB to Ethernet
Wireless Adapter
Hub or switch
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PCC11b
Wireless Card
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Optional Accessories

Accessories available for the SBG1000 include wireless adapters and an external high-gain diversity antenna. While any WiFi-compliant client products will work with the SBG1000, Motorola has optional accessories available for use with the SBG1000.
You can use the Motorola PCC11b wireless card or the USB11b wireless adapter, which comply with the IEEE 802.11b wireless standard, to connect a PC to the wireless LAN:
USB11b Wireless Adapter
PCC11b Wireless Card A credit-card sized adapter that connects a laptop to the wireless LAN. You can roam in, or
Connects a desktop, laptop, printer, or other peripheral device to the wireless LAN. It has a built-in antenna and a six foot (two meter) long cable that connects to the PC USB port. Its light indicates:
• Off — Not connected to a USB port or not receiving power from the PC
• Yellow — Not installed or initializing
• Green — Installed and operational
• Flashing Green — Receiving data from another wireless LAN device
• Flashing Yellow — Transmitting data to another wireless LAN device
around, the home or small office and remain connected. It fits in a standard slot on the laptop supporting a 3.3 Volt PC card. The PCC11b has also has a built-in antenna.
PCMCIA Type II
Motorola USB11b Wireless Adapter (left) and PCC11b Wireless Card
For installation instructions, see the documentation provided with each product.
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The Motorola ANT11b External Diversity Antenna increases wireless LAN performance and coverage, even in obstructed locations. The External Diversity Antenna specifications are:
Frequency 2400 to 2500 MHz
Gain 5 dBi peak gain, nominal
Pattern Type Directional, vertically polarized
Connection Reverse-polarity TNC male, RG-142 cable
For information about connecting the external antenna to the SBG1000, see “Installing the Optional External
Diversity Antenna”.
Motorola ANT11b External Diversity Antenna
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6 SBG1000 User Guide

Front Panel

The front panel provides indicator lights:
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
1234
8
9
10
11
Front-panel top section lights
Key Light Flashing On
1 RX (Receive) Scanning for a receive (downstream)
channel connection
The downstream channel is connected
12
56
7
13
2 TX (Transmit) Scanning for a send (upstream)
channel connection
3 LNK (Link) Scanning for a network connection The startup process is complete and the
4 Transmitting or receiving data Never solidly on
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The upstream channel is connected
online
SBG1000 is
Configuration: Basic Gateway TCP/IP Wireless Print Server USB
Front-panel bottom section lights
Key Light Flashing On
5 Data transfer to printer Printer is connected
6 Wireless activity Wireless feature is functioning normally
7 USB activity There is a proper USB connection
8 Activity Ethernet activity on the port
9 10 100 None Indicates the LAN connection speed:
• Amber for a 10Base-T connection
• Green for a 100Base-T connection
10 Half Full None Indicates the LAN port duplex mode
• Amber for half duplex
• Green for full duplex
11 Link 1 to 5 None There is a proper Ethernet connection to the port
12 Data transfer over phone line using
HPNA
13 Power None The SBG1000 power supply is working properly
None
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Configuration: Basic Gateway TCP/IP Wireless Print Server USB

Rear Panel

The rear panel provides cabling connectors, status lights, and the power receptacle:
1 3 46 85 72 2
Key Item Description
1 The printer port provides a connection for one printer.
2 The SBG1000 includes two antennas. The optional Motorola External Diversity Antenna described in
“Optional Accessories” provides higher gain to increase wireless LAN performance and coverage.
3 Use the HPNA ports to connect an HPNA LAN:
• Connect the bottom HPNA port to the telephone jack using telephone wire terminated with RJ-11
connectors.
• You can connect a telephone to the top HPNA port.
4 Use Ethernet ports 1 to 5 to connect an Ethernet LAN cable with RJ-45 connectors. You can connect
…
5 For Windows only, use the USB port for Connecting a PC to the USB Port. You cannot connect the
6
7 The cable port provides a connection to the coaxial cable outlet.
8 The power connector to the AC power outlet.
•
Ethernet-equipped computers, hubs, bridges, or switches.
SBG1000 USB port to a Macintosh or UNIX computer.
If you experience a problem, you can push this recessed button to restart the SBG1000 (see “Troubleshooting”). To reset all values to their defaults, hold down the button for more than five seconds. Resetting may take 5 to 30 minutes because the SBG1000 must find and lock on the appropriate communications channels.
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Label on the Bottom

To receive data service, you need to provide the MAC address marked HFC MAC ID to your cable provider:
HFC MAC address

SBG1000 LAN Choices

The SBG1000 enables you to connect up to 253 client computers on a combination of:
• Wireless LAN
• Wired Ethernet LAN
• USB Connection
• HPNA LAN
Each computer needs appropriate network adapter hardware and driver software. The clients on the Ethernet, wireless, HPNA, or USB interfaces can share:
• Internet access with a single cable provider account, subject to cable provider terms and conditions
• Files, printers, storage devices, multi-user software applications, games, and video conferencing
Wireless and wired network connections use Windows networking to share files and peripheral devices such as printers, CD-ROM drives, floppy disk drives, and Iomega
®
Zip Drives.
Caution!
If you are using a wired LAN only and have no wireless clients (stations), be sure you disable the wireless interface on the Wireless > NETWORK Page. Turn off Enable Wireless Interface.
If you are using a wireless LAN with one or more wireless clients, be sure to enable wireless security as described in “Setting Up the Wireless LAN”.
For an overview of SBG1000 network security, see “Security”.
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Wireless LAN

Wireless communication occurs over radio waves rather than a wire. Like a cordless telephone, a wireless LAN uses radio signals instead of wires to exchange data. A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office. Mobile users can remain connected to the network even when carrying their laptop to different locations in the home or office.
Each computer on a wireless LAN requires an adapter described in “Optional Accessories”:
Laptop PCs Use a Motorola PCC11b Wireless Card in the PCMCIA slot.
Desktop PCs Use a Motorola USB11b Wireless Adapter to connect the USB port.
Sample wireless network connections
To set up the SBG1000, on a computer wired to the SBG1000 over Ethernet or USB, perform the procedures in “Setting Up the Wireless LAN”. Do not attempt to configure the SBG1000 over a wireless connection.
To set up each wireless client (station):
1 Insert the PCC11b and USB11b Wireless Adapter CD-ROM in the CD-ROM drive on the client.
2 Install the device software from the CD.
3 Connect the Motorola PCC11b wireless card or USB11b wireless adapter following the instructions supplied
with the card or adapter.
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Wired Ethernet LAN

Each computer on the 10/100Base-T Ethernet LAN requires an Ethernet network interface card (NIC) and driver software installed.
Because the SBG1000 Ethernet ports support auto-MDIX, you can use straight-through or cross-over cable to connect a hub, switch, or computer. Use category 5 cabling for all Ethernet connections.
The physical wiring arrangement has no connection to the logical network allocation of IP addresses.
Sample Ethernet to computer connections
Coaxial cable
Category 5 Ethernet cable
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A wired Ethernet LAN with more than five computers requires one or more hubs or switches. You can connect a hub or switch to any Ethernet port on the SBG1000.
The following illustration is an example of an Ethernet LAN you can set up using the SBG1000. Cable the LAN in an appropriate manner for the site. A complete discussion of Ethernet cabling is beyond the scope of this document.
Sample Ethernet connections including hubs or switches
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Add additional hubs or switches
for further expansion
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USB Connection

You can connect a single PC running Windows®98, Windows XP™, Windows Me®, or Windows®2000 to the SBG1000 USB V1.1 port. For cabling instructions, see “Connecting a PC to the USB Port”.
Caution!
Before plugging in the USB cable, be sure the SBG1000 Installation CD-ROM is inserted in the PC CD-ROM drive.
Sample USB connection
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HPNA LAN

To eliminate the need to install network wiring, the SBG1000 provides a Home Phoneline Network Alliance (HPNA or HomePNA) V2.0 connection. HPNA networks use existing telephone lines to connect the computers without interfering with telephone voice service, DSL, ISDN, modems, or fax machines. HPNA networks can extend up to 1000 feet (300 meters).
Sample HPNA network connections
Phone system
Each computer requires an HPNA adapter to connect to the HPNA network. HPNA adapters (sold elsewhere) are available for PCI or USB. After installing the HPNA adapter, you must install HPNA driver software on the computer following the instructions provided with the HPNA adapter.
HPNA 2.0 supports 10 Mbps data transfer similar to Ethernet 10Base-T.
If there is more than one telephone line, you must make all HPNA connections to the same line. You can connect a telephone to the top HPNA port on the Rear Panel.
Existing wiring
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Security

The Motorola SURFboard Wireless Cable Modem Gateway provides:
• A firewall to protect the SBG1000 LAN from undesired attacks over the Internet
• Security measures to prevent eavesdropping of wireless data
Network Address Translation (NAT) provides some security because the IP addresses of SBG1000 LAN computers are not visible on the Internet.
The logical network diagram does not necessarily correspond to the network cabling. A full discussion of network security is beyond the scope of this document.
SBG1000 security measures shown in a logical network diagram
Internet
SBG1000
Caution!
DMZ computer
Firewall
ComputerComputer
Wired Ethernet and/or HPNA LAN
If you are using a wired LAN only and have no wireless clients (stations), be sure you disable the wireless interface by turning off Enable Wireless Interface on the Wireless > NETWORK Page.
Wireless Security:
WEP shared key encryption
MAC access control list
Disable ESSID Broadcast
LaptopComputer PDA
Wireless LAN
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Firewall

The SBG1000 firewall protects the SBG1000 LAN from undesired attacks and other intrusions from the Internet. It provides an advanced integrated stateful-inspection firewall supporting intrusion detection, session tracking, and denial-of-service attack prevention. The firewall:
• Maintains state data for every TCP/IP session on the OSI network and transport layers
• Monitors all incoming and outgoing packets, applies the firewall policy to each one, and screens for improper
packets and intrusion attempts
• Provides comprehensive logging for all:
— User authentications
— Rejected internal and external connection requests
— Session creation and termination
— Outside attacks (intrusion detection)
You can configure the firewall filters to set rules for port usage. For information about choosing a predefined firewall policy template, see “Setting the Firewall Policy”.
DMZ
A de-militarized zone (DMZ) is one or more computers logically located outside the firewall between an SBG1000 LAN and the Internet. A DMZ prevents direct access by outside users to private data.
For example, you can set up a web server on a DMZ computer to enable outside users to access your website without exposing confidential data on your network.
A DMZ can also be useful to play interactive games that may have a problem running through a firewall. You can leave a computer used for gaming only exposed to the Internet while protecting the rest of your network. For more information, see “Gaming Configuration Guidelines”.

Port Triggering

When you run a PC application that accesses the Internet, it typically initiates communications with a computer on the Internet. In some applications, especially gaming, the computer on the Internet also initiates communications with your PC. Because NAT does not normally allow these incoming connections to occur, the SBG1000 supports port triggering.
The SBG1000 is preconfigured with port triggering for common applications. You can also configure additional port triggers if needed on the Gateway > PORT TRIGGERS — custom Page.

Wireless Security

Because wireless LAN signals are transmitted using radio signals, it may be possible for your neighbor or someone else you do not want to access your wireless LAN. To prevent unauthorized eavesdropping of data transmitted over the wireless LAN, you must enable wireless security. The default SBG1000 settings provide no
security for transmitted data.
The SBG1000 enables you to use the following wireless security measures:
• Restrict access to computers having the same unique network name as the SBG1000.
• Encrypt data transmitted over the wireless interface by configuring a Wired Equivalency Privacy (WEP) key
on the SBG1000 and wireless LAN clients (stations).
• Define a MAC access control list to restrict wireless LAN access to clients based on the MAC address.
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If you disable ESSID broadcasting to enable closed network operation, the SBG1000 does not transmit the network name (ESSID). This provides additional protection because only wireless stations configured with your network name can communicate with the SBG1000. Closed network operation is an enhancement of the IEEE 802.11b standard.
For information about configuring a wireless security, see “Setting Up the Wireless LAN”.

Port Forwarding

Port forwarding is the configuration of SBG logical data ports for applications having special network requirements.
The SBG1000 opens logical data ports when a computer on its LAN sends data, such as e-mail messages or web data, to the Internet. A logical data port is different from a physical port, such as an Ethernet port. Data from a protocol must go through certain data ports. Here are the data ports used by some protocols:
Protocol Port
FTP 20, 21
HTTP 80
NTP 123
Secure Shell 22
SMTP e-mail 25
Tel net 23
Some applications, such as games and videoconferencing, require multiple data ports. If you enable NAT, this can cause problems because NAT assumes that data sent through one port will return to the same port. You may need to configure port forwarding to run applications with special requirements.
To configure port forwarding, you must specify an inbound (source) port or range of ports. The inbound port opens only when data is sent to the inbound port and closes again after a specified time elapses with no data sent to it. You can configure up to 32 port forwarding entries using the Gateway > PORT FORWARDING — config Page.

Virtual Private Networks

The SBG1000 supports multiple tunnel VPN pass-through operation to securely connect remote computers over the Internet. The SBG1000:
• Is compatible with Point to Point Tunneling Protocol (PPTP) and Layer 2 Tunneling Protocol (L2TP)
• Is fully interoperable with any IPSec client or gateway and ANX certified IPSec stacks
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Print Server

The SBG1000 enables you to use the same printer with a built-in print server connection, so you do not need a printer for each computer on the network. All computers connected to the SBG1000 can print to a single printer connected to the SBG1000.
You can connect a printer to the SBG1000 back panel using a standard DB-25 connector. The print server:
• Enables Windows, UNIX, Linux, or Macintosh computers on the wired or wireless SBG1000 LAN to share a
printer
• Supports the SMB, LPR, AppleTalk® printing protocols
Printer connection
For more information, see “Configuring the Print Server”.

Related Documentation

The following documents also provide information you can use with the SBG1000:
• SBG1000 Quick Installation Guide
• PCC11b Wireless Card Quick Start Guide and on-line help on the PCC11b and USB11b Wireless Adapter
CD-ROM
• USB11b Wireless Adapter Quick Start Guide and on-line help on the PCC11b and USB11b Wireless Adapter
CD-ROM
• Motorola Diversity Antenna Installation Sheet
For the most recent documentation, visit the Support and Downloads page on the Motorola Broadband website
http://broadband.motorola.com.
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Installation

The following subsections provide information about installing the SBG1000 hardware:
• Before You Begin
• Precautions
• Signing Up for Service
• Computer System Requirements
• Connecting the SBG1000 to the Cable System
• Cabling the LAN
• Obtaining an IP Address for Ethernet
• Connecting a PC to the USB Port
• Connecting the Printer
• Wall Mounting
• Installing the Optional External Diversity Antenna
For information about wireless LAN setup, see “Setting Up the Wireless LAN”.

Before You Begin

Before you begin the installation, check that you received the following items with your SBG1000:
Item Description
Power cord Connects the SBG1000 to the AC electrical outlet
10/100Base-T Ethernet cable
USB cable Connects to the USB port
Phone wire jumper with RJ-11 connectors
SBG1000 Installation CD-ROM
You will need 75-ohm coaxial cable with F-type connectors to connect the SBG1000 to the nearest cable outlet. If a TV is connected to the cable outlet, you may need a 5 to 900 MHz RF splitter and two additional coaxial cables to use both the TV and the SBG1000.
Connects to the Ethernet port
Connects to a telephone line used for the HPNA network
Contains this User Guide and USB drivers
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Determine the connection types you will make to the SBG1000. Check that you have the required cables, adapters, and adapter software. You may need:
Wireless LAN An IEEE 802.11b wireless adapter and driver software for each computer having a wireless
connection (see “Optional Accessories”)
Ethernet LAN Ethernet cables and network interface cards (NICs) with accompanying installation software
To connect more than five computers to the SBG1000, one or more Ethernet hubs or switches
USB A USB cable and the SBG1000 Installation CD-ROM containing the software for USB installation
HPNA LAN Telephone jumper cables
An HPNA adapter and driver software for each computer connected using HPNA
Printer A printer cable
If you are installing the optional Motorola External Diversity Antenna, you may need a pair of needle nose pliers.
Coaxial cable, RF splitters, hubs, and switches are available at consumer electronic stores.

Precautions

Postpone SBG1000 installation until there is no risk of thunderstorm or lightning activity in the area.
To avoid damaging the SBG1000 or computers with static electricity:
Always first connect the coaxial cable to the grounded cable TV wall outlet.
Before you connect or disconnect the USB or Ethernet cable from the SBG1000 or PC, always touch the coaxial cable connector on the SBG1000 to release any static charges.
To avoid potential shock, always unplug the power cord from the wall outlet or other power source before disconnecting it from the SBG1000 rear panel.
To prevent overheating the SBG1000, do not block the ventilation holes on the bottom of the unit.
Do not open the unit. Refer all service to your cable provider.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
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Signing Up for Service

You must sign up with a cable provider to access the Internet and other online services.
To activate your service, call your local cable provider.
You need to provide the MAC address marked HFC MAC ID printed on the Label on the Bottom. You can record it in the SBG1000 Quick Installation Guide.
You should ask your cable provider the following questions:
• Do you have any special system requirements?
• When can I begin to use my SBG1000?
• Are there any files I need to download after I am connected?
• Do I need a user name or password to access the Internet or use e-mail?

Computer System Requirements

You can connect Microsoft Windows, Macintosh, UNIX, or Linux computers equipped as follows to the SBG1000 LAN:
• One of the following:
Ethernet 10Base-T or 10/100Base-T Ethernet adapter with proper NIC driver software installed
Wireless
HPNA HPNA phone line adapter installed with proper HPNA driver software
Any IEEE 802.11b device
For information about the Motorola PCC11b Wireless Card ( USB11b Wireless Adapter, see “Optional Accessories
”.
PCMCIA type II 3.3 V slot) or
• PC with Pentium class or better processor
• Windows
or Linux operating system with operating system CD-ROM available
®
98, Windows® 98 SE, Windows Me®, Windows® 2000, Windows XPTM, Windows NT®, Macintosh,
• Minimum 16 MB RAM recommended
• 10 MB available hard disk space
You can use any web browser such as Microsoft® Internet Explorer or Netscape Navigator® with the SBG1000.
You can use the USB connection with any PC running Windows 98, Windows 2000, Windows Me, or Windows XP that has a USB interface. The USB connection requires special USB driver software that is supplied on the
SBG1000 Installation CD-ROM. You can upgrade your USB drivers from our Support and Downloads page.
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Connecting the SBG1000 to the Cable System

1 Be sure the computer is on and the SBG1000 is unplugged.
2 Connect one end of the coaxial cable to the cable outlet or splitter.
3 Connect the other end of the coaxial cable to the cable connector on the SBG1000.
Hand-tighten the connectors to avoid damaging them.
4 If you are using the optional Motorola External Diversity Antenna, install it now. Follow the instructions in
“Installing the Optional External Diversity Antenna”.
5 Insert the SBG1000 Installation CD-ROM into the CD-ROM drive.
6 Plug the power cord into the power connector on the SBG1000.
7 Plug the power cord into the electrical outlet. This turns the SBG1000 on. You do not need to unplug it when
not in use. The first time you plug in the SBG1000, allow 5 to 30 minutes to find and lock on the appropriate communications channels.
Step 2
Step 6
Step 3
Step 7
8 Check that the lights on the front panel cycle through this sequence:
Turns on when AC power is connected to the SBG1000. Indicates that the power supply is working properly.
RX Flashes while scanning for the receive channel. Changes to solid green when the receive channel is
locked.
TX Flashes while scanning for the send channel. Changes to solid green when the send channel is locked.
LNK Flashes during SBG1000 registration and configuration. Changes to solid green when the SBG1000 is
registered.
Flashes when the SBG1000 is transmitting or receiving data.
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Cabling the LAN

After connecting to the cable system, you can connect your:
• Wired Ethernet LAN. Some samples are shown in “Wired Ethernet LAN”.
• HPNA LAN. A sample is shown in “HPNA LAN”.
On each networked computer, you must install proper drivers for the Ethernet NIC or HPNA adapter.
Detailed information about network cabling is beyond the scope of this document.

Obtaining an IP Address for Ethernet

Obtaining an IP Address in Windows 98, Windows 98 SE, or Windows Me
You must do the following on each Ethernet client PC running Windows 98, Windows 98 SE, or Windows Me:
1 On the Windows Desktop, click Start.
2 Select Run. The Run window is displayed.
3 Ty pe winipcfg.exe and click OK. The IP Configuration window is displayed:
4 Click the Renew button to obtain an IP address for the PC from the DHCP server on the SBG1000.
Obtaining an IP Address in Windows 2000 or Windows XP
You must do the following on each Ethernet client PC running Windows 2000 or Windows XP:
1 On the Windows Desktop, click Start.
2 Select Run. The Run window is displayed.
3 Ty pe cmd and click OK to display a command prompt window.
4 Ty pe ipconfig /renew and press ENTER to obtain an IP address for the PC from the DHCP server on the
SBG1000.
5 Ty pe exit and press ENTER to return to Windows.

Obtaining an IP Address on Macintosh or UNIX Systems

Follow the instructions in your user manual.
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Connecting a PC to the USB Port

You can connect a single PC running Windows 98, Windows XP, Windows Me, or Windows 2000 to the SBG1000 USB port.
Caution!
Before plugging in the USB cable, be sure the SBG1000 Installation CD-ROM is inserted in the PC CD-ROM drive.
To connect a PC to the USB port:
1 Insert the SBG1000 Installation CD-ROM in the CD-ROM drive.
2 Connect the USB cable to the USB port on the SBG1000.
3 Connect the other end to the USB port on the computer.
4 Install the USB driver following the appropriate procedure for “Setting Up a USB Driver”.

Connecting the Printer

Connect the printer to the Motorola SURFboard Wireless Cable Modem Gateway printer port. If a cable was supplied with the printer, use that cable. Consult your printer documentation to determine cabling requirements from the SBG1000 to the printer.
After connecting the printer, power it on and follow the instructions for “Configuring the Print Server”.
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Wall Mounting

If you mount the unit on the wall, you must:
• Locate the unit as specified by the local or national codes governing residential or business cable TV and
communications services.
• Follow all local standards for installing a network interface unit/network interface device (NIU/NID).
If possible, mount the unit to concrete, masonry, a wooden stud, or other very solid wall material. Use anchors if necessary; for example, if you must mount the unit on drywall.
To mount your SBG1000 on the wall:
1 Print the Wall Mounting Template on page 28:
Click the Print icon or choose Print from the File menu to display the Print dialog box. (The following image is
from Adobe Acrobat Reader® running on Windows 2000; there may be slight differences in your version.)
Be sure you print the template at 100% scale. Be sure Fit to page is not checked in the Print dialog box.
Click the OK button to print the template.
2 Measure the printed template with a ruler to ensure that it is the correct size.
3 Use a center punch to mark the center of the holes.
4 On the wall, locate the marks for the mounting holes.
Caution!
Before drilling holes, check the structure for potential damage to water, gas, or electric lines.
5 Drill the holes to a depth of at least 1
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/2 inches (3.8 cm).
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6 If necessary, seat an anchor in each hole.
1
Use M5 x 38 mm (#10-16 x 1
10.5 mm to mount the SBG1000.
/2 inch) screws with a flat underside and maximum screw head diameter of
7 Using a screwdriver, turn each screw until part of it protrudes from the wall, as shown:
• There must be .16 inches (4.0 mm) between the wall and the underside of the screw head.
• The maximum distance from the wall to the top of the screw head is 7.6 mm (.3 in).
.3 inches (7.6 mm) maximum
.4 inches (10.5 mm) maximum
.16 inches (4.0 mm)
8 Place the SBG1000 so the keyholes on the back of the unit are aligned above the mounting screws.
If you are using the built-in antennas, be sure you do not damage them.
9 Slide the SBG1000 down until it stops against the top of the keyhole opening.
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Wall Mounting Template

You can print this page to use as a wall mounting template.
Be sure you print it at 100% scale. In Acrobat Reader, be sure that Fit To Page is not checked in the Print dialog box.
Measure the printed template with a ruler to ensure that it is the correct size.
17.24 cm.
6.79 in.
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Installing the Optional External Diversity Antenna

The optional Motorola External Diversity Antenna ANT11b provides an indoor operating range with WEP enabled of at least:
Distance Data Transfer Rate
100 feet (30 meters) 11 Mbps
165 feet (50 meters) 5.5 Mbps
230 feet (75 meters) 2 Mbps
300 feet (95 meters) 1 Mbps
The maximum wireless operation distance depends on the type of materials through which the signal must pass and the location of the diversity antennas and clients (stations). Motorola cannot guarantee wireless operation for
all supported distances in all environments.
To install the optional Motorola External Diversity Antenna:
1 Be sure the SBG1000 is unplugged.
As with all electronic equipment, avoid potential shock by always unplugging the power cord from the wall outlet or other power source before disconnecting it from the SBG1000 rear panel or external power supply.
2 Remove the antennas on the SBG1000 by unscrewing the connectors. You may need a pair of needle nose
pliers to loosen them:
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3 Store the antennas supplied on the SBG1000 in a safe place.
4 Connect the cables from the Motorola External Diversity Antenna to the connectors on the rear panel.
Hand-tighten the connectors to avoid damaging them. Using excessive force may damage the connectors:
5 Position or mount the External Diversity Antenna in a suitable location away from the computer and monitor.
Follow the instructions provided with the External Diversity Antenna. Do not twist the antenna cables.
To obtain optimum results, try moving the External Diversity Antennas to slightly different locations.
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Basic Configuration

The following sections provide information about basic SBG1000 configuration:
• Starting the SBG1000 Setup Program
• Changing the Default Password
• Enabling Remote Access
• Setting the Firewall Policy
• Gaming Configuration Guidelines
For more advanced configuration information, see “Configuring TCP/IP”, “Setting Up the Wireless LAN”, “Configuring the Print Server”, or “Setting Up a USB Driver”.
For normal operation, you do not need to change most default settings. The following caution statements summarize the issues you must be aware of:
Caution!
To prevent unauthorized configuration, change the default password immediately when you first configure the SBG1000. See “Changing the Default Password”.
Firewalls are not foolproof. Choose the most secure firewall policy you can. See “Setting the Firewall
Policy”.
If you are using a wired LAN only and have no wireless clients, be sure you disable the wireless interface by turning off Enable Wireless Interface on the Wireless > NETWORK Page.
For a wireless LAN only, be sure you follow the instructions in “Setting Up the Wireless LAN”.
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Starting the SBG1000 Setup Program

1 On a computer wired to the SBG1000 over Ethernet or USB, open a web browser. Do not attempt to configure
the SBG1000 over a wireless connection.
2 In the Address or Location field, type http://192.168.100.1 and press ENTER to display the Login window:
3 In the User ID field, type the User Name; the default is “admin” (this field is case sensitive).
4 In the Password field, type the Password; the default is “motorola” (this field is case sensitive).
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5 Click Log In to display the SBG1000 user configuration and status windows:
Click To Perform
Cable Configure and monitor the cable system connection.
Gateway Configure and monitor the gateway preferences (see Configuring the Gateway).
Wireless Configure and monitor the wireless interface (see “Setting Up the Wireless LAN”).
Firewall Configure and monitor the firewall (see “Setting the Firewall Policy”).
Printer Configure the print server (see “Configuring the Print Server”).
Admin Changing the Default Password.
Info Display information about the
Reboot Restart the SBG1000. It is the same as pressing the reset button on the rear panel for less than five seconds.
Log Out Log out of the SBG1000.
If you have difficulty starting the SBG1000 Setup Program, see “Troubleshooting” for information.
Router is a configuration option that may appear on your window but may not be supported.
After you edit some fields and click Apply, you are warned that you must reboot for your change to take effect. Rebooting takes 10 to 15 seconds. After rebooting, you must log-in again.
SBG1000 Setup Program.
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Changing the Default Password

Caution!
To prevent unauthorized configuration, change the default password immediately when you first configure the Motorola SURFboard Wireless Cable Modem Gateway.
To change the default password:
1 On the SBG1000 Setup Program screen, click Admin to display the ADMIN — basic page:
2 In the Old Password field, type the old password. The default password is “motorola” (this field is case
sensitive).
3 In the New Password field, type the new password.
4 In the Verify Password field, type the new password again.
5 Click Apply to apply your changes.
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Enabling Remote Access

If you enable remote access, your SBG1000 can be configured from any computer connected to the Internet.
To enable remote access to the SBG1000 over the Internet:
1 On the SBG1000 Setup Program, click Admin to display the ADMIN — basic page.
2 Click advanced to display the ADMIN — advanced page.
3 Click the box next to Enable remote access.
4 Click Apply to apply your change.

Configuring the SBG1000 From a Remote Computer

To run the SBG1000 Setup Program from a remote computer over the Internet:
1 Open a web browser.
2 In the Address or Location field, type the SBG1000 public IP address and press ENTER to display the Login
window. The public IP address is assigned by your cable provider.
3 Complete the rest of the log-in procedure (steps 3 to 5 in “Starting the SBG1000 Setup Program”).
4 Configure the SBG1000 in the same manner as from a computer on its private LAN.
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Setting the Firewall Policy

The SBG1000 firewall protects the SBG1000 LAN from undesired attacks and other intrusions from the Internet. This section describes using the Firewall > POLICY — basic page to templates provided with the SBG1000.
Caution!
Firewalls are not foolproof. Choose the most secure firewall policy you can. To enable easy network setup, the default firewall policy is None, which provides no security.
To select a predefined policy for all packets processed by the SBG1000 firewall:
1 On the SBG1000 Setup Program left panel, click Firewall.
2 Click POLICY.
3 Click basic to display the predefined firewall policy templates:
choose one of the predefined firewall policy
4 Select the most secure firewall policy you can:
High The safest predefined firewall policy template, providing the highest security. We recommend this setting.
Medium A predefined firewall policy template providing a common configuration having modest risk.
Low A predefined firewall policy template providing minimum security, with a higher risk of intrusions.
Custom You may need to create a custom firewall policy on the Firewall > POLICY — advanced Page. Do not
create a custom policy unless you have the necessary expertise and the need to do so.
None Disables the firewall. To enable easy network setup, it is the default. After you set up your network, use
High, Medium, or Low to improve your security.
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5 Click Apply to apply your changes.
After you edit some fields and click Apply, you are warned that you must reboot for your change to take effect. Rebooting takes 10 to 15 seconds. After rebooting, you must log-in again.
If you have the need, you can:
• View the rules for the High, Medium, or Low predefined policy templates or create a custom policy on the
Firewall > POLICY — advanced Page
• Configure a firewall alert on Firewall > ALERT — basic Page and Firewall > ALERT — email Page
• View the firewall logs on the Firewall > LOGS — config Page
For information about how the firewall can affect gaming, see “Gaming Configuration Guidelines”.
The predefined policies provide outbound Internet access for computers on the SBG1000 LAN. The SBG1000 firewall uses stateful inspection to allow inbound responses when there already is an outbound session running corresponding to the data flow. For example, if you use a web browser, outbound HTTP connections are permitted on port 80. Inbound responses from the Internet are allowed because an outbound session is established.
When required, you can configure the SBG1000 firewall to allow inbound packets without first establishing an outbound session. You also need to configure a port forwarding entry on the Gateway > PORT FORWARDING —
config Page or a DMZ client on the Gateway > LAN — nat config Page.
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Firewall > POLICY — advanced Page

Do not create a custom firewall policy unless you have the necessary expertise and the need to do so. Instead, select one of the predefined policy templates as described in “Setting the Firewall Policy”.
To create a custom firewall policy, first select Custom and click Apply on the Firewall > POLICY — basic Page. Then use this page to configure a custom firewall policy:
To base the custom policy on a predefined firewall policy template, choose High, Medium, or Low in the Policy Temp late field and click Apply Policy Template.
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.
Firewall > POLICY — advanced page fields
Field Description
NEW FILTER ENTRY Section of the advanced policy window where you can construct a custom firewall
Port ID The name of the protocol being filtered.
Enable Check this box to enable firewall policy filtering for the port.
Allowed Protocol The allowed protocols.
Port Range (From:To) Sets the port range, which must contain all ports required by the protocol.
Protocol Number The protocol number of the IP packets to allow.
Allow Inbound Filters inbound data from the Internet on the specified ports.
Allow Outbound Filters outbound data to the Internet on the specified ports. Stateful inspection ensures
appropriate responses for outbound sessions.
Add Click to add the new filter. It is displayed on the FIREWALL POLICY table.
FIREWALL POLICY Table Lists the firewall policies.
Enable Check this box to enable firewall policy filtering for the port.
Delete Select the Delete box to delete the filter.
Apply Click to apply your changes.
FIREWALL POLICY TEMPLATE
Apply Policy Template Click to apply the selected predefined firewall policy template and cancel any customizations.
Enables you to select a predefined firewall policy template on which to base your custom template — High, Medium, or Low.
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Firewall > ALERT — basic Page

You can use this page to set the alert mechanism for firewall intrusion detection events.
Firewall > ALERT — basic page fields
Field or Button Description
Intrusion Detection Check Email to be alerted through SMTP e-mail. An SMTP server that does not require any
authentication such as a user name or password must be present to receive the e-mail.
Apply Click to apply your changes.
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Firewall > ALERT — email Page

You can use this page to configure the e-mail alert parameters:
Firewall > ALERT — email page fields
Field or Button Description
E-mail Server IP Address Sets the e-mail server IP address, in dotted-decimal format.
E-mail Server Port Sets the e-mail server port number.
E-mail Sender Sets the sender e-mail address.
E-mail Recipient List Sets the list of e-mail addresses that receive alerts from the
Apply Click to apply your changes.
SBG1000 firewall.
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Firewall > LOGS — config Page

If you enable the firewall by specifying a policy other than None (see “Setting the Firewall Policy”), you can use this page to enable session, blocking, or intrusion logging.
Firewall > LOGS — config page fields
Field or Button Description
Enable Session Log Check this box to log every data session from the private LAN that was authorized by the
SBG1000 firewall. Usually, the session log displays a history of normal data traffic. It also lists the start of sessions the firewall terminated because:
• The policy was changed
• They were eventually determined to be an intrusion or attack
To display the session log, click session.
Enable Blocking Log Check this box to log inbound and outbound packets that the SBG1000 firewall:
• Does not allow to pass because they use protocols and/or ports not explicitly allowed by
the active policy
• Determines to be invalid because of a session or reassembly timeout
To display the blocking log, click blocking.
Enable Intrusion Log Check this box to log attacks using common network intrusion tactics that the SBG1000
firewall detects and stops.
To display the intrusion log, click intrusion.
Apply Click to apply your changes.
If you enable the firewall, the blacklist log is always generated. Any IP address the firewall determines to have breached the active policy is added to the blacklist log. To view the blacklist log, click blacklist. The firewall blocks all traffic to and from a blacklisted IP address for 24 hours or until you reboot the SBG1000 or manually clear the blacklist by clicking Clear on the Firewall > LOGS — blacklist page.
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Gaming Configuration Guidelines

The following subsections provide information about configuring the SBG1000 firewall and DMZ for gaming.

Configuring the Firewall for Gaming

By default, the SBG1000 firewall is disabled. If, as recommended, you enable the firewall, refer to the game’s documentation to ensure that the necessary ports are open for use by that game.
The pre-defined SBG firewall policies affect X-Box Live
Low XBox Live data can pass through the firewall. No user action is required.
Medium or high To enable X-Box Live traffic to pass, you must configure:
• Choose Custom on the Firewall > POLICY — basic Page
• UDP 88:88 and UDP/TCP 3074:3074 on the Firewall > POLICY — advanced Page

Configuring Port Triggers

Because the SBG has pre-defined port triggers for games using any of the following applications, no user action is required to enable them:
• DirectX
®
7 and Direct X® 8
TM
as follows:
• MSN Games by Zone.com
• Battle.net
For a list of games supported by Battle.net, visit http://www.battle.net.
You may need to create custom port triggers to enable other games to operate properly. If you set custom port triggers and enable the firewall, you must customize the firewall to allow traffic through those ports. To create custom port triggers, use the Gateway > PORT TRIGGERS — custom Page.
®

Configuring a Gaming DMZ Host

Caution!
The gaming DMZ host is not protected by the firewall. It is open to communication or hacking from any computer on the Internet. Consider carefully before configuring a device to be in the DMZ.
Some games and game devices require one of:
• The use of random ports
• The forwarding of unsolicited traffic
For example, to connect a PlayStation® 2 for PS2® on-line gaming, designate it as the gaming DMZ host because the ports required vary from game to game. For these games, we recommend configuring the gaming computer or device as a gaming DMZ device.
To configure a gaming DMZ device, on the Gateway > LAN — dhcp leases Page:
1 Reserve a private IP address for the computer or game device MAC address.
2 Designate the device as a DMZ device.
You can reserve IP addresses for multiple devices, but only one can be designated as the gaming DMZ at once.
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Configuring the Gateway

This section describes the Gateway configuration pages in the SBG1000 Setup Program:
• Gateway > STATUS Page
• Gateway > WAN Page
• Gateway > LAN — nat config Page
• Gateway > LAN — dhcp server config Page
• Gateway > LAN — dhcp leases Page
• Gateway > PORT FORWARDING — status Page
• Gateway > PORT FORWARDING — config Page
• Gateway > PORT TRIGGERS — predefined Page
• Gateway > PORT TRIGGERS — custom Page
• Gateway > LOG Page
After you edit some fields and click Apply, you are warned that you must reboot for your change to take effect. Rebooting takes 10 to 15 seconds. After rebooting, you must log-in again.
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Gateway > STATUS Page

This page displays the gateway status information:
These fields display settings that are set on the other Gateway pages. For field descriptions, see the following subsections that describe the fields on each tab.
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Gateway > WAN Page

Use this page to configure the external (public) wide area network (WAN) interface:
Gateway > WAN page fields
Field Description
Host Name If the cable provider requires a hostname to access to their network, type the hostname they
provided in this field. The default is None.
Enable DHCP Client Enabling the DHCP client causes the wireless gateway to automatically obtain the public IP
address, subnet mask, domain name, and DNS server(s). Most commonly, the DHCP client is
enabled if the cable provider automatically assigns a public IP address from their DHCP server. Enable DHCP Client is on by default.
Disable DHCP Client If the cable provider does not automatically assign a public IP address using DHCP, they must
provide a static IP address. Select Disable DHCP Client. When you disable the DHCP client, you must type the static IP address, subnet mask, DNS server(s), and domain name (if necessary) in the fields provided. Disable DHCP Client is off by default.
Static IP Address If Disable DHCP Client is on, type the static IP address provided by the cable provider, in
dotted-decimal format. The default is None.
Static IP Subnet Mask If Disable DHCP Client is on, type the subnet mask associated with the static IP address, in
dotted-decimal format. The default is None.
WAN Default Gateway When using a statically assigned IP address from your ISP, enter the default gateway the SBG
should be using to communicate with on the WAN.
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Gateway > WAN page fields (continued)
Field Description
DNS IP Address 1 DNS IP Address 2 DNS IP Address 3
TCP Session Wait Timeout
UDP Session Wait Timeout
ICMP Session Wait Timeout
Apply Click to apply your changes.
The cable provider DNS server provides name-to-IP address resolution. If the cable provider does not automatically assign DNS addresses from their DHCP server, they must provide at least one DNS server IP address to enter in these fields, in dotted-decimal format. The default is None.
Sets the maximum time in seconds to wait before assuming a TCP session has timed out. The default is 24 hours.
Sets the maximum time in seconds to wait before assuming a UDP session has timed out. The default is 300 seconds (5 minutes).
Sets the maximum time in seconds to wait before assuming an ICMP session has timed out. The default is 300 seconds (5 minutes).
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Gateway > LAN — nat config Page

Use this page to enable NAT and add clients to the CURRENT NAT PASSTHROUGH list:
Gateway > LAN — nat config page fields
Field or Button Description
LAN
Enable NAT If enabled, the single HFC IP Address (public IP address) assigned by the cable provider is
mapped to many private IP addresses on the
Apply Click to apply your changes. You must reboot the SBG1000.
NEW NAT PASSTHROUGH
MAC Address Type the passthrough client MAC address. The format is 16 hexadecimal numerals.
Bypass Firewall (True DMZ)
Add Click to add the MAC address to the CURRENT NAT PASSTHROUGH list.
CURRENT NAT PASSTHROUGH
Delete Click to delete the selected MAC address from the NAT passthrough list.
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Specifies up to 32 computers as passthrough clients not subject to NAT, using their MAC addresses.
Check this box to set the NAT passthrough computer as a DMZ client. Use this setting with
extreme caution because a DMZ client is completely open to Internet hackers.
Lists the computers on the LAN that are configured for NAT passthrough.
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Gateway > LAN — dhcp server config Page

Only experienced network administrators should use this page to perform advanced DHCP server configuration:
CAUTION!
Do not modify these settings unless you are an experienced network administrator with strong knowledge of IP addressing, subnetting, and DHCP.
Gateway > LAN — dhcp server config page fields
Field Description
LAN IP Address Sets the SBG1000 LAN IP address, in dotted-decimal format. The default is 192.168.0.1.
LAN IP Subnet Mask The subnet mask, in dotted-decimal format. The default is 255.255.255.0.
Starting IP Address Sets the starting IP address assigned by the
dotted-decimal format. The default is 192.168.0.2.
# of DHCP Users Sets the number of clients for the
There are 253 possible client addresses. The default is 253.
DHCP Server Lease Time Sets the time in seconds that the
default is 3600 seconds (60 minutes).
Domain Name Sets the domain name for the SBG1000 LAN. The default is None.
Time To Live Sets the TTL (hop limit) for outbound packets. The default is 64.
Interface Maximum Transmission Unit
Sets the SBG1000 LAN MTU, in bytes. The minimum is 68 bytes. The default is 1500 bytes.
SBG1000 DHCP server to assign a private IP address.
SBG1000 DHCP server leases an IP address to a client. The
SBG1000 DHCP server to clients, in
Apply Click to apply your changes. You must reboot the
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Gateway > LAN — dhcp leases Page

Use this page to configure dhcp leases:
Gateway > LAN — dhcp leases page fields
Field Description
GAMING DMZ
Enable Gaming DMZ Check this box to designate the selected computer or gaming device as the gaming DMZ
host. For more information, see “Configuring a Gaming DMZ Host”. This can be useful if you have difficulties running certain applications; typically gaming applications.
(Gaming) DMZ Host The gaming DMZ host is a computer with a reserved IP address designated as the default
DMZ host. Only one gaming DMZ host can be active at once.
The gaming DMZ host is not protected by the firewall. It is open to communication or hacking from any computer on the Internet. Consider carefully before configuring a computer to be in
the DMZ.
The benefit of using a gaming DMZ host instead of a NAT passthrough host is that a gaming DMZ host does not require a public IP address as does a NAT passthrough host. If the application requires a public IP address, configure the computer for NAT passthrough on the
Gateway > LAN — nat config Page.
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Gateway > LAN — dhcp leases page fields (continued)
Field Description
RESERVE NEW IP ADDRESS
MAC Address Type the MAC address of the DHCP client for which a reserved IP address is required. The
IP Address Sets the host portion of the reserved IP address for the LAN client having the specified MAC
Host Name If your ISP requires a hostname to access their network, enter the hostname provided to you
Add Click Add to reserve a new IP address.
CURRENTLY RESERVED IP ADDRESSES
MAC Address Displays the client MAC address.
IP Address Displays its reserved IP address
Host Name Displays its host name.
Method Displays dynamic and static lease status. Add or delete dynamic or static lease status in this
Delete Click this box to remove the reserved IP address for the client.
Delete Click this button to remove the reserved IP addresses for clients designated by the Delete
You can reserve up to 32 IP addresses assigned by the SBG1000 DHCP server for specific LAN clients. For example, to ensure that they always receive the same private IP address, you can reserve IP addresses for a private FTP server or gaming DMZ device.
format is 16 hexadecimal numerals.
address. When the LAN client requests an IP address, the SBG1000 DHCP server assigns the client this IP address.
in the Host Name field.
Displays all DHCP clients having reserved IP addresses.
field.
box.

Gateway > PORT FORWARDING — status Page

Use this page to display the configured port forwarding entries on the SBG1000 LAN. The fields are the same as on the Gateway > PORT FORWARDING — config Page:
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Gateway > PORT FORWARDING — config Page

Use this page to configure up to 32 virtual servers:
Gateway > PORT FORWARDING — config page fields
Field Description
ADD NEW PORT FORWARDING ENTRY
Tem plat e If you select Custom, you must set the Name, Port Start, Port End, and LAN IP Address.
Name Type a unique identifier for the custom virtual server. The typical practice is to use the
Port Start Sets the LAN internal interface port or the start of a port range. Inbound Internet connection
Port End If a range of ports is required, sets the end of the port range.
LAN IP Address Sets the private LAN IP address for the port forwarding page. An Internet user must know the
Enable Check this box to enable the port forwarding entries to be accessed through NAT.
Add Click to add the virtual server to the PORT FORWARDING list.
PORT FORWARDING Displays the configured custom virtual servers.
You can configure up to 32 virtual servers.
If you select a predefined template such as HTTP or FTP, the Name, Port Start, Port End values are provided. You only need to enter LAN IP Address and change default values only if necessary.
protocol as a unique identifier (for example “ftp”).
requests are statically mapped to this port.
public IP address to access any port forwarding entry you define on the private LAN.
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Gateway > PORT TRIGGERS — predefined Page

When you run a PC application that accesses the Internet, it communicates with a computer on the Internet. In some applications, especially gaming, the computer on the Internet also communicates with your PC. Because NAT does not normally allow these incoming connections, the SBG1000 supports port triggering.
The SBG1000 is preconfigured with port triggering for common applications. You can also configure additional port triggers if needed. Configuring port triggers for an application requires:
• The application transport protocol — TCP or UDP
• The application port number
You can use the default values for the remaining parameters.
Only one PC at a time connected to the SBG1000 can use an application requiring port triggering. Use this page to view predefined port triggers:
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Gateway > PORT TRIGGERS — predefined page fields
Field Description
Name Displays the unique name for the port triggers. This is typically the protocol name.
Enable Select the Enable check box to activate the port triggers for the predefined application.
Protocol Displays the transport protocol for the port trigger — TCP or UDP.
Port Range Displays the port range (From/To) for the port trigger.
Session Chaining Displays the session chaining selection for the port trigger — Disable, TCP, or TCP/UDP.
Session Interval Displays the session interval set for the port trigger.
Address Replace Displays the address replacement method for the port trigger.
Multi Host Displays the multi host selection for the port trigger.
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Gateway > PORT TRIGGERS — custom Page

Use this page to create a custom port trigger:
Gateway > PORT TRIGGERS — custom page fields
Field Description
ADD NEW SPECIAL APPLICATION
Name Enter the unique name for the port trigger. This is typically the protocol.
Enable Check this box to enable the custom port trigger.
Protocol Sets the transport protocol for the port trigger — TCP or UDP.
Port Range (From:To)
Session Chaining Enable session chaining if the application needs to open one or more ports in different ranges to
Session Interval Sets the session interval for the application:
Address Replace Sets the address replacement method for the application.
Multi Host Check if appropriate for the application.
Add Click to add the port trigger to the PORT TRIGGERS TABLE.
Sets the port range for the port trigger. Type the start of the range in the left field and the end in the right field.
operate properly. The options are Disable, TCP, or TCP/UDP.
• If the port triggers detect traffic on the Port Range within the Session Interval, it is considered
to be related to the initial session.
• If the port triggers detect traffic on the Port Range after the Session Interval expires, it is
considered to be a new and unique session.
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Gateway > PORT TRIGGERS — custom page fields
Field Description
PORT TRIGGERS TABLE Lists all port triggers you defined and their parameters.
Priority Port Select the port to have a priority status.

Gateway > LOG Page

Use this page to view detailed information about the gateway:
Gateway > LOG page fields
Field Description
Clear Log Click to remove all entries from the gateway log.
Time The date and time in the format yyyy-mm-dd hh:mm:ss (hours hh are 00 to 23).
Priority Indicates the importance of the message.
Code Code associated with this message.
Message Describes the event.
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Configuring TCP/IP

You must be sure all client computers are configured for TCP/IP (a protocol for communication between computers). Perform one of:
• Configuring TCP/IP in Windows 95, Windows 98, or Windows Me
• Configuring TCP/IP in Windows 2000
• Configuring TCP/IP in Windows XP
• Follow the instructions in your Macintosh or UNIX user manual
After configuring TCP/IP, perform one of the following to verify the IP address:
• Verifying the IP Address in Windows 95, Windows 98, or Windows Me
• Verifying the IP Address in Windows 2000 or Windows XP
• Follow the instructions in your Macintosh or UNIX user manual
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Configuring TCP/IP in Windows 95, Windows 98, or Windows Me
1 On the Windows Desktop, click Start.
2 Select Settings and then Control Panel from the pop-up menus to display the Control Panel window.
3 Double-click the Network icon to display the Network window:
Although your SBG1000 model number may be different than in the images in this guide, the procedure is the same.
4 Select the Configuration tab.
5 Verify that TCP/IP is installed for the adapter used to connect to the SBG1000. If TCP/IP is installed, skip to
step 10. If TCP/IP is not installed for the adapter, continue with step 6.
6 Select the adapter to use for the SBG1000 connection and click Add. The Select Network Component Type
window is displayed:
7 Click Protocol and click the Add button.
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8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select
Network Protocol window:
9 Click OK.
10 Click TCP/IP on the Network window. If there is more than one TCP/IP entry, choose the one for the Ethernet
card or USB port connected to the SBG1000.
11 Click Properties. The TCP/IP Properties window is displayed:
12 Click the IP Address tab.
13 Click Obtain an IP address automatically.
14 Click OK to accept the TCP/IP settings.
15 Click OK to close the Network window.
16 Click OK when prompted to restart the computer and click OK again.
When you complete TCP/IP configuration, go to “Verifying the IP Address in Windows 95, Windows 98, or
Windows Me”.
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Configuring TCP/IP in Windows 2000
1 On the Windows Desktop, click Start.
2 Select Settings and then Control Panel from the pop-up menus to display the Control Panel window:
3 Double-click the Network and Dial-up Connections icon to display the Network and Dial-up Connections
window:
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4 Click Local Area Connection number. The value of number varies from system to system. The Local Area
Connection number Status window is displayed:
5 Click Properties. Information similar to the following window is displayed:
6 If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to step 10.
If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed:
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7 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol
window is displayed:
8 Click Internet Protocol (TCP/IP).
9 Click OK. The Local Area Connection number Properties window is re-displayed.
10 Be sure the box next to Internet Protocol (TCP/IP) is checked.
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11 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed:
12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected.
13 Click OK to accept the TCP/IP settings.
14 Click OK to close the Local Area Connection number Properties window.
15 Click OK when prompted to restart the computer and click OK again.
When you complete the TCP/IP configuration, go to “Verifying the IP Address in Windows 2000 or Windows XP”.
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Configuring TCP/IP in Windows XP
1 On the Windows desktop, click Start to display the Start window:
2 Click Control Panel to display the Control Panel window. The display varies, depending on the Windows XP
view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5.
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3 Click Network and Internet Connections to display the Network and Internet Connections window:
4 Click Network Connections to display the LAN or High-speed Internet connections. Skip to step 7.
5 If a classic view similar to below is displayed:
6 Click Network Connections to display the LAN or High-speed Internet connections.
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7 Right-click on the network connection. If more than one connection is displayed, be sure to select the one for
your network interface:
8 Select Properties from the pop-up menu to display the Local Area Connection Properties window:
9 On the Local Area Connection Properties window, be sure Internet Protocol (TCP/IP) is checked. If it is not
selected, check it.
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10 Select Internet Protocol (TCP/IP) and click Properties to display the Internet Protocol (TCP/IP) Properties
window:
11 Verify that the settings are correct, as shown above.
12 Click OK to close the TCP/IP Properties window.
13 Click OK to close the Local Area Connection Properties window.
When you complete the TCP/IP configuration, go to “Verifying the IP Address in Windows 2000 or Windows XP”.
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Verifying the IP Address in Windows 95, Windows 98, or Windows Me
To check the IP address:
1 On the Windows Desktop, click Start.
2 Select Run. The Run window is displayed.
3 Ty pe winipcfg.exe and click OK. The IP Configuration window is displayed. The Ethernet Adapter
Information field will vary depending on the system, as shown in the following examples:
The values for Adapter Address, IP Address, Subnet Mask, and Default Gateway on the PC will be different than in the image.
In Windows 98, if “Autoconfiguration” is displayed before the IP Address as in the following image, call your service provider.
4 Select the adapter name — the Ethernet card or USB device.
5 Click Renew.
6 Click OK after the system displays an IP address.
If after performing this procedure the computer cannot access the Internet, call your cable provider for help.
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Verifying the IP Address in Windows 2000 or Windows XP
To check the IP address:
1 On the Windows Desktop, click Start.
2 Select Run. The Run window is displayed.
3 Ty pe cmd and click OK to display a command prompt window.
4 Ty pe ipconfig and press ENTER to display the IP configuration. A display similar to the following indicates a
normal configuration:
If an Autoconfiguration IP Address is displayed as in the following window, there is an incorrect connection between the PC and the SBG1000 or there are cable network problems. Check the cable connections and determine if you can view cable-TV channels on your television:
After verifying the cable connections and proper cable-TV operation, renew the IP address.
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To renew the IP address:
1 Ty pe ipconfig /renew and press ENTER. If a valid IP address is displayed as shown, Internet access should
be available.
2 Ty pe exit and press ENTER to return to Windows.
If after performing this procedure the computer cannot access the Internet, call your cable provider for help.
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Setting Up the Wireless LAN

You can use the SBG1000 as an access point for a wireless LAN without changing its default settings.
Caution!
The default SBG1000 settings provide no security for wireless data. After the wireless LAN is operational, be sure to enable wireless security.
To enable security for your SBG1000 wireless LAN, you can do the following on the SBG1000:
To
Configure an Extended Service Set Identifier (ESSID) and enable closed network operation
Enable Wired Equivalent Privacy (WEP) encryption and configure a WEP key
Restrict access to computers with known MAC addresses
Perform on the SBG1000
Configuring the Wireless Network Name on the SBG1000
Configuring WEP on the SBG1000
Configuring a MAC Access Control List on the SBG1000
Advantages Disadvantages
Provides a unique name to distinguish from other nearby wireless LANs
Encrypts wireless data You must configure the WEP key
No configuration on client required
No code that can be broken
You must configure the ESSID on each client computer
Does not encrypt wireless data
on each client computer
You must input each client MAC address on the SBG1000
Does not encrypt wireless data
Connect at least one computer to the SBG1000 Ethernet or USB port to use for performing configuration. Do not attempt to configure the SBG1000 over a wireless connection.
You need to configure each wireless client station to access the SBG1000 LAN as described in “Configuring the
Wireless Clients”.
Caution!
Never provide the ESSID or WEP key to anyone who is not authorized to use your wireless LAN.
For descriptions of all wireless configuration fields, see “Wireless Pages in the SBG1000 Setup Program”.
Another common-sense step to improve wireless security is to place wireless components away from windows. This decreases the signal strength outside the intended area.
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Configuring the Wireless Network Name on the SBG1000

If you enable Closed Network on the SBG1000 Wireless > SECURITY — advanced Page, you must configure the same network name (ESSID) on all wireless LAN clients (stations). Never provide the ESSID to anyone who is not authorized to use your wireless LAN.
To configure the ESSID:
1 Start the SBG1000 Setup Program as described in “Starting the SBG1000 Setup Program”.
2 On the left frame, click Wireless.
3 Click the NETWORK tab to display:
4 In the ESSID field, type a unique name. It can be any alphanumeric, case-sensitive string up to
32 characters. The default is “Motorola.” Do not use the default ESSID.
5 Click Save Changes to save your changes.
6 To restrict wireless LAN access to clients configured with the same Network Name (ESSID) as the SBG1000,
click the SECURITY tab.
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7 Click advanced to display the Wireless > SECURITY — advanced Page:
8 Check Disable ESSID Broadcast to restrict wireless LAN access to clients configured with the same network
name (ESSID) as the SBG1000.
9 Click Apply to save your changes.
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Configuring WEP on the SBG1000

Caution!
The default settings provide no security for wireless data. After the wireless LAN is operational, be sure to enable Shared Key Authentication and Wired Equivalent Privacy (WEP) encryption. You must configure the same WEP key on the SBG1000 access point and all wireless clients (stations). Never
provide the WEP key to anyone who is not authorized to use the wireless LAN.
To enable WEP and set the key on the SBG1000:
1 On the SBG1000 Setup Program left frame, click Wireless.
2 Click the SECURITY tab to display the Wireless > SECURITY — basic page:
3 Set the following:
Authentication Sets whether shared key authentication is enabled to provide data privacy on the wireless LAN:
• Open System — Any wireless LAN client can transmit data to any other client without
authentication. Open authentication provides no security for transmitted data. It is the default.
• Shared Key — All data transmitted over the wireless LAN is encrypted. The SBG1000
and transfers data to and from all clients having shared key authentication enabled and an identical WEP key.
Encryption Use a WEP key length that is compatible with your wireless client adapters. Choose one of:
• Enable 64-Bit — Use only if you have wireless clients that do not support 128-bit encryption
• Enable 128-Bit — The recommended setting for stronger encryption; supported by the Motorola
PCC11b wireless card, USB11b wireless adapter, and most current wireless adapters
• Disable WEP — Recommended during network setup only
Key 1 to Key 4 Sets the active WEP key. You can enter up to four 64-bit or 128-bit WEP keys containing the
non-case-sensitive hexadecimal characters 0 to 9 and A to F. Only one key can be active:
• For 64-bit encryption, set the 10-character long key under Enable 64-Bit.
• For 128-bit encryption, set the 26-character long key under Enable 128-Bit.
For optimal security, we recommend changing the WEP keys frequently. Never provide the WEP key to anyone who is not authorized to use your wireless LAN.
4 If necessary, click Reset Wireless Defaults to reset the wireless defaults.
5 Click Save Changes to save your changes.
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Configuring a MAC Access Control List on the SBG1000

You can restrict wireless access to one to 32 wireless clients, based on the client MAC address.
To configure a MAC access control list:
1 On the SBG1000 Setup Program left frame, click Wireless.
2 Click the SECURITY tab.
3 Click advanced to display the Wireless > SECURITY — advanced Page:
4 To restrict wireless access to systems in the MAC access control list, check Allow Only Listed Stations
Access and click Apply.
5 To add a wireless client, type its MAC address in the format xx:xx:xx:xx:xx:xx in the New Station field and
click Add Station.
You can add up to 32 wireless clients to the MAC access control list.
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Configuring the Wireless Clients

For each wireless client computer (station), install the wireless client card or adapter — such as a Motorola PCC11b wireless card or Motorola USB11b wireless adapter — following the instructions supplied with the card or adapter.
Configure the card or adapter to obtain an IP address automatically. The Motorola PCC11b wireless card and Motorola USB11b wireless adapter are supplied with a client configuration program called Wireless Client Manger, which is installed in the Windows Startup group.
If Wireless Client Manager is running, the icon is displayed on the Windows task bar. Double-click the icon to launch the utility.
After you correctly set the network name and WEP key on the client computer to match the SBG1000, you should be able to use the computer to surf the Internet.

Configuring a Wireless Client with a Network Name (ESSID)

To distinguish it from other nearby wireless LANs, you can identify your wireless LAN with a unique network name (also known as a network identifier or ESSID). When prompted for the network identifier, network name, or ESSID, type the name set in the ESSID field on the Wireless > NETWORK Page in the SBG1000 Setup Program. For more information, see “Configuring the Wireless Network Name on the SBG1000”.
After you specify the network name, many wireless cards or adapters automatically scan for an access point such as the SBG1000 and the proper channel and data rate. If your card requires you to manually start scanning for an access point, do so following the instructions in the documentation supplied with the card.
Never provide the ESSID to anyone who is not authorized to use your wireless LAN.

Configuring a Wireless Client for WEP

If shared key Authentication is enabled and a WEP key is set on the SBG1000 as described in “Configuring WEP
on the SBG1000”, you must enter the same WEP key on the wireless client. The SBG1000 cannot authenticate a
client if:
• Shared key Authentication is enabled on the SBG1000 but not on the client
• The client WEP key does not match the SBG1000 WEP key
Caution!
If shared key authentication is not enabled and no WEP key is set, there is no encryption for wireless data. You must configure the same WEP key on the SBG1000 and all wireless clients. Never provide the WEP key to anyone who is not authorized to use your wireless LAN.
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Wireless Pages in the SBG1000 Setup Program

Use the Wireless pages to control and monitor the wireless interface:
• Wireless > STATUS Page
• Wireless > NETWORK Page
• Wireless > SECURITY — basic Page
• Wireless > SECURITY — advanced Page
• Wireless > STATISTICS page
After you edit some fields and click Apply, you are warned that you must reboot for your change to take effect. Rebooting takes 10 to 15 seconds. After rebooting, you must log-in again.
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Wireless > STATUS Page

You can use this display-only page to
• View the wireless interface status
• Help perform Troubleshooting for wireless network problems
Wireless > STATUS Page Fields
Regulatory Domain Indicates the country the SBG1000 is manufactured for. The list of channels depends on the
country’s standards for operation of wireless devices. Depending on the domain set at the factory,
USA FCC, Europe, Spain, France, Japan, or some other country name is displayed.
ESSID Displays the ESSID set on the Wireless > NETWORK Page. For more information, see
“Configuring the Wireless Network Name on the SBG1000”. Never provide the ESSID to anyone
who is not authorized to use your wireless LAN.
Channel Displays the radio channel for the access point. If you encounter interference, you can set a
different channel on the Wireless > NETWORK Page.
RTS Threshold Displays the Request to Send Threshold set on the Wireless > NETWORK Page.
Frag Threshold Displays the Fragmentation Threshold set on the Wireless > NETWORK Page.
MAC Address Displays the
WEP Enabled Displays the type of Wired Equivalent Privacy (WEP) that is enabled. For more information, see
“Configuring WEP on the SBG1000”.
MAC Access Control Displays the MAC Access Control setting set on the Wireless > SECURITY — advanced Page:
• Allow Listed — Only clients in the MAC access control list can access the wireless LAN.
• Allow Any Station Access — Any wireless client can access the wireless LAN.
MAC Access Control List Displays the MAC addresses of wireless clients having access. The list is set on the
Wireless > SECURITY — advanced Page.
SBG1000 MAC address.
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Wireless > NETWORK Page

Use this page for:
• Configuring the Wireless Network Name on the SBG1000
• Configuring other wireless LAN settings
You can use the SBG1000 to operate a wireless LAN without changing its default settings.
Wireless > NETWORK page fields
Field Description
Enable Wireless Interface
ESSID Sets a unique network name for the SBG1000 wireless LAN to distinguish between multiple
Channel Sets the wireless radio channel. You can change the channel if you encounter interference on
Home
Check this box to enable the wireless interface.
If you are not using the wireless interface, be sure this box us unchecked (disabled).
wireless LANs in the vicinity. If you enable Closed Network operation, all clients on the wireless LAN must have the same ESSID (network name) as the SBG1000. It can be any alphanumeric, case-sensitive string up to 32 characters. The default is “Motorola.” We strongly recommend not using the default. Never provide the ESSID to anyone who is not authorized to use your wireless LAN.
the default channel. The default is 1 (one), except in countries where the first channel permitted for wireless operation is not one.
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Wireless > NETWORK page fields (continued)
Field Description
Basic Rates Sets the wireless data transmission rates that all wireless LAN clients must be able to receive:
• 1, 2 Mbps. The
LAN has only legacy IEEE 802.11b clients.
• 1, 2, 5.5, and 11 Mbps. The
obstacles or interference, it automatically steps down to the highest rate that allows transmission. Use this setting if the wireless LAN has fully-compliant IEEE 802.11b clients.
The default is 1, 2, 5.5, and 11 Mbps.
SBG1000 attempts to associate at 2 Mbps. Use this setting if the wireless
SBG1000 attempts to associate at 11 Mbps. If there are
Transmit Power Sets the transmit power on the
mW. The default is 32 mW. Transmit power control is an optional IEEE 802.11b feature.
RTS Threshold The Request To Send Threshold sets the packet size at which the access point issues an RTS
before sending the packet. A low RTS can help when many clients are associated with the
SBG1000 wireless access point — 1, 2, 5, 10, 25, 50, or 100
SBG1000 or when the clients are far apart and can detect the SBG1000 but not each other.
The value can be 0 to 2347 bytes. The default is 2347.
Fragmentation Threshold
Enable Short Preamble Short preamble can improve throughput when the
Sets the size at which packets are fragmented (sent as several packets instead of as one packet). A low Fragmentation Threshold can help when communication is poor or when there is a significant interference.
The default is 2346. The value can be 256 to 2346 bytes.
SBG1000 access point and associated
clients operate at 2, 5.5, or 11 Mbps. If you enable short preamble, be sure all wireless clients also support short preamble. Short preamble is an optional IEEE 802.11b feature that is useful if maximum throughput is important and interoperability with legacy IEEE 802.11b equipment is not required. The default is Disabled.
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Wireless > SECURITY — basic Page

Use this page to configure basic Wired Equivalent Privacy (WEP) settings.
Caution!
The default Authentication setting Disable WEP provides no security for transmitted data.
For information about using this page, see “Configuring WEP on the SBG1000”.
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Wireless > SECURITY — advanced Page

Use this page to configure advanced wireless security settings.
Wireless > Security — ADVANCED page fields
Field or Button Description
Disable ESSID Broadcast If checked, only wireless clients (stations) having the same Network Name (ESSID) as
the
SBG1000 can communicate with the SBG1000. Closed network operation is a
SBG1000 enhancement to IEEE 802.11b. The default is unchecked (off).
MAC ACCESS CONTROL LIST
Allow Any Station Access If checked, any wireless client can access the SBG1000 wireless LAN.
Allow Only Listed Stations Access
Apply Click to apply your change.
Listed Stations Lists the wireless clients in the MAC access control list having access if Allow Only
Delete To delete a wireless client from the MAC access control list, select its Delete check box
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You can restrict wireless access to one to 32 wireless clients, based on the client MAC address.
If checked, only wireless clients in the MAC access control list can access the SBG1000 wireless LAN.
Listed Stations Access is checked.
and click the Delete button.
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Wireless > Security — ADVANCED page fields (continued)
Field or Button Description
ADD NEW STATION
New Station Type the MAC address of the wireless client to add to the MAC access control list. Use
the format xx:xx:xx:xx:xx:xx. The MAC access control list can contain one to 32 clients.
Add Station Click to add the New Station to the MAC access control list.

Wireless > STATISTICS page

Use this page to display wireless statistics.
Wireless > STATISTICS page fields
Field or Button Description
Tra nsm itt ed Fragment Count
Multicast Tra nsm itt ed Fragment Count
Failed Count The number of MSDUs not transmitted successfully because the number of transmit attempts
Retry Count The number of successfully transmitted MSDUs after one or more retransmissions.
Multiple Retry Count The number of successfully transmitted MSDUs after more than one retransmission.
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The number of acknowledged MAC protocol data units (MPDUs) with an address in the address 1 field or an MPDU with a multicast address in the address 1 field of type data or management.
The number of transmitted fragments when the multicast bit is set in the destination MAC address of a successfully transmitted MAC service data unit (MSDU). When operating as a STA in an ESS, where these frames are directed to the AP, this implies having received an acknowledgment to all associated MPDUs.
exceeded the IEEE 802.11b short or long retry limit.
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Wireless > STATISTICS page fields (continued)
Field or Button Description
Frame Duplicate Count
Request To Send Success Count
Request To Send Failure Count
Acknowledge Failed Count
Received Fragment Count
Multicast Received Fragment Count
Frame Check Sequence Error Count
Transmitted Frame Count
WEP Undecryptable Count
Refresh Click to collect new data.
The number of frames received where the Sequence Control field indicated the frame was a duplicate.
The number of CTS messages received in response to RTS messages.
The number of CTS messages not received in response to RTS messages.
The number of acknowledgment messages not received when expected from a data message transmission.
The number of successfully received MPDUs of type Data or Management.
The number of MSDUs received when the multicast bit was set in the destination MAC address.
The number of FCS errors detected in a received MPDU.
The number of successfully transmitted MSDUs.
This number of frames received with the WEP subfield of the Frame Control field set to one and the WEP On key value mapped to the client MAC address. This indicates that the frame should not have been encrypted or was discarded due to the receiving client not having WEP enabled.
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Configuring the Print Server

The SBG1000 print server supports a connected printer using Microsoft, UNIX (Linux), or Apple printing.
To configure the print server
1 Start the Setup Program as described in “Starting the SBG1000 Setup Program”.
2 On the left frame, click Printer to display the Printer CONFIGURATION > basic page:
3 (Optional) For a printer that supports bi-directional communication, you can enable Extended Capabilities
Port (ECP) Mode, which can provide a performance benefit over a standard port.
4 Use the following pages to configure the print server for the necessary platform(s):
Windows Printer > CONFIGURATION — Microsoft smb Page
Macintosh Printer > CONFIGURATION — Apple Page
5 Power off the SBG1000.
6 Connect the printer to the printer port on the SBG1000 rear panel.
7 Power on the printer.
8 Power on the SBG1000. If printer configuration was successful, the printer icon lights on the SBG1000 front
panel.
If the printer icon is not displayed, check the printer cable connection and power the printer and the SBG1000 off and on again. Verify that Enable printer is checked on the Printer CONFIGURATON > basic page.
9 Add the printer to each computer following one of:
• Adding a Printer in Windows 98 or Windows Me
• Adding a Printer in Windows 2000
• Adding a Printer in Windows XP
For information about using the line printer (lpr) command to print a file, see “Printing a File Using a Command”.
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Printer > CONFIGURATION — Microsoft smb Page

Use this page to configure the print server for Microsoft printing:
Printer > CONFIGURATION — Microsoft smb page fields
Field Description
Domain Name Sets the Microsoft workgroup for the print server. You must use this setting for the
Workgroup when you add the printer connected to the Windows.
Enable Abort Print Job Check this box to abort a print job if the printer runs out of paper. When this is disabled, the
print server waits to resume printing the job until you add paper to the printer. The default is Disabled.
Response Time Sets the response time if you need to slow down the response to a Microsoft SMB client for
a slow legacy printer. The value can be from 0 (no wait) to 255 seconds. The default is 0 (zero).
Print Server Name \ Queue Name
Apply Click to apply your changes.
Sets the print server name and queue. Enter SBG1000 for the print server name. Enter P1 for the queue name.
SBG1000 to each client PC running
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Printer > CONFIGURATION — Apple Page

Use this page to configure the print server for AppleTalk printing:
Printer > CONFIGURATION — Apple page fields
Field Description
AppleTalk Zone Sets the AppleTalk zone having access to the print server. The zone name can be up to 32
characters long. The default “*” enables all AppleTalk zones to use the printer(s) connected to the print server.
Printer Type Sets the printer type. The default, LaserWriter, is used for most AppleTalk printers. If you have
an Epson printer that supports AppleTalk, it has a different printer type, found in the Epson printer manual or web site. The AppleTalk zone and printer type are the same.
Communication Protocol Standard - if the printer uses a communication protocol that supports sending and receiving
ASCII data. The Standard protocol is typically supported on devices using RS-232 and centronics channels. The default is ASCII.
Binary Communication Protocol (BCP) - if the printer can send and receive binary data. BCP is used by some devices for flow control, status request, abort job, and end of file functions. BCP can provide a significant performance advantage over ASCII printing on serial and parallel ports.
Tagged Binary Communication Protocol (TBCP) - for a printer containing a language-independent feature to determine which language interprets a print job. TBCP is typically supported by PJL printers.
To determine the protocol a printer supports, see the documentation provided with the printer.
Apply Click to apply your changes.
SBG1000 print server only responds to the Chooser if the
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Printer > CONFIGURATION — lpr Page

This page enables you to configure the print server for Printing a File Using a Command in Windows, UNIX, or Linux. There is usually no reason to change the defaults.
Printer > CONFIGURATION — lpr page fields
Field Description
Printer IP Address Displays the printer IP address, which is based on the SBG1000 LAN IP address. The default
is 192.168.100.1.
Queue Name Sets the queue name; typically lpx; where x is 0, 1, 2,... The default is L1.
Apply Click to apply your changes
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Adding a Printer in Windows 98 or Windows Me
1 On the Windows desktop, click Start.
2 Click Settings.
3 Click Control Panel to display the Control Panel window:
4 Double-click the Network icon to display the Network window.
5 Click the Identification tab:
6 In the Workgroup field, type the Workgroup name. Be sure it matches the “Domain Name” configured on the
Printer > CONFIGURATION — Microsoft smb Page.
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7 Click the Configuration tab to display the Configuration page:
8 Select the TCP/IP for the SBG1000 network interface, as shown above.
9 Click Properties to display the TCP/IP Properties window:
Be sure Obtain an IP address automatically is selected.
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10 Click the WINS Configuration tab to display:
11 To Enable WINS Resolution, select its radio button.
12 In the WINS Server Search Order field, type 192.168.100.1 and click Add.
13 Click OK to exit the TCP/IP Properties window.
14 Click OK to exit the Network window.
15 On the Windows desktop, click Start.
16 Click Settings.
17 Click Printer to display the Printers window:
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18 Double-click the Add Printer icon to start the Add Printer Wizard:
19 Click Next:
20 Select Network printer by clicking its radio button and click Next:
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21 In the Network path or queue name field, type \\Print Server Name\Queue Name and click Next. It must
match the Print Server Name\Queue Name set on the Printer > CONFIGURATION — Microsoft smb Page. The default is \\SBG1000\P1.
22 Click the manufacturer of the printer connected to the SBG1000.
23 Click the printer model.
If your printer is not listed, its driver software is not installed in Windows on the PC. You need to provide the driver from a disk supplied with the printer or download the driver from the Internet.
24 Click Next.
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25 Click Next to accept the default printer name.
or
Type the name and click Next.
26 Click Finish to complete printer installation and print a test page.
Adding a Printer in Windows 2000
1 On the Windows desktop, click Start.
2 Click Settings.
3 Click Control Panel to display the Control Panel window:
4 Double-click the System icon to display the System Properties window.
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