Activeforever Thermotex TTS Wrist Infrared Heating Pad User Manual

THERMOTEX FREQUENTLY ASKED QUESTIONS.

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Is this product FDA or Health Canada approved?

Yes, our products are cleared for sale by the FDA in the US and registered as a medical device
for sale by Health Canada.

How does the unit work?

Thermotex products use 110 volt power and plugs into a regular power outlet. You can also use
the unit in the car with a power inverter that can provide at least 50 watts of power.

What kind of technology does the unit use?

The Thermotex unit converts electricity to far infrared light waves which are beneficial in
increasing blood flow.

What makes this product different than a regular heating pad?

Heating pads produce conductive heat which heats the surface of the skin. Thermotex products
produce far infrared light which is radiant and is absorbed into the body. We have measured the
depth of penetration at 2.36 inches after just 20 minutes. It is the absorption of the light wave that
results in an increase in blood flow. This is what makes Thermotex so much more effective than
other heat products.

For how long may I apply the pad?

We recommend a treatment session be for 10-15 minutes on the High setting (when starting at
room temperature) and then 30 additional minutes on low for a total time of 45 minutes. If the pad
is plugged in and pre-warmed already, we recommend 45 minutes on the Low setting only.

Do I need to ask my Doctor before using the pad?

Generally this is not necessary unless the following applies to you.

Consult your healthcare professional before using Thermotex, if you have any of the following:

• Malignancy (including skin lesions)

• Circulatory diseases

• Using Prescription Drugs

• Implanted silicone or silicone prostheses

• Recent acute joint injury

• Chronically hot or swollen point

METAL IMPLANTS - Pay attention for signs of any uncomfortable heat build up in the treatment
area. If heat build up occurs discontinue use.

Do you offer a guarantee on the product?

Thermotex offers a 30 day money back guarantee. This guarantee requires that you use your
Thermotex pad as instructed for 30 days. If you are not satisfied after this period of time you can
return your product for an applicable refund. This does not include shipping and may include a
restocking charge if your Thermotex dealer has one in effect.

I am afraid of radiation. Does Thermotex produce harmful radiation?

Thermotex produces a radiant light wave located in the far infrared portion of the electromagnetic
spectrum. These light waves are not harmful to the human body but in fact when used in the
therapeutic application produced by Thermotex products, they are beneficial to the body.

Is there a warranty on the product?

Your Thermotex product comes with a 12 month parts and labour warranty.

How is the product powered?

The Thermotex products run on a 110 volt power source or alternatively, through a power inverter
for auto use.

Is it machine washable?

The cover is fully removable for machine washing or dry cleaning.

How do we keep the pad in place?

All products except for the TTS Gold come with fastening elastic straps. The TTS Gold does not
require fastening straps.

How many settings are available?

Your Thermotex pad has 2 setting only, High and Low.
We recommend a treatment session be for 10-15 minutes on the High setting (if the pad is at
room temperature) and then 30 additional minutes on low for a total time of 45 minutes. If the pad
is plugged in already and pre-warmed, we recommend 45 minutes on the Low setting.

What is the Shipping Cost?

Shipping cost varies by your zip code or Postal Code. Contact your Thermotex dealer for more
details.

How much does it weight?

All Thermotex products weight 2 or less pounds.

How do I return it if I am not satisfied?

Contact the dealer who sold you the product for the product return process.

Can this item be folded (for example into a suitcase)?

All Thermotex products fit into a large suitcase.

Are instructions for use included?

Yes

How long has Thermotex been in business?

The current company has been in business since 1996

Are the products safe for all family members?

Thermotex products are safe for all members including pets, excluding infants.