Prowler 3310
Table of contents
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Prowler 3310/3410
Mobility Scooter
Owner's Manual
TM
For service assistance, please call your authorized ActiveCare dealer.
1 Prowler 3310/3410 Owner’s Manual
Table of Contents
1. Preface...............................................................................................................................2
2. Safety Notices...................................................................................................................3
3. Electromagnetic Interference (EMI).................................................................................5
Electromagnetic Interference (EMI) From Radio Wave Sources........................................5
Powered Scooter Electromagnetic Interference (EMI) .......................................................6
4. Parts...................................................................................................................................7
5. Operation...........................................................................................................................8
Control Panel .....................................................................................................................8
Power Switch .....................................................................................................................8
Forward & Reverse ............................................................................................................8
Driving Speed.....................................................................................................................8
Braking & Stopping.............................................................................................................8
Headlight/Taillight Button....................................................................................................8
Turn Signal Buttons............................................................................................................9
Horn Button ........................................................................................................................9
Battery gauge.....................................................................................................................9
Sleep Mode ......................................................................................................................10
Seat..................................................................................................................................10
Tiller Adjustment...............................................................................................................10
Drive Mode.......................................................................................................................10
Freewheel Mode...............................................................................................................10
Driving Your Scooter.........................................................................................................11
6. Batteries & Charger........................................................................................................12
Charging the Batteries.....................................................................................................12
Cleaning the Batteries .....................................................................................................13
7. Inspection & Maintenance............................................................................................. 14
Daily Checking .................................................................................................................14
Regular Maintenance Record...........................................................................................14
Battery, Fuses, Circuit Breaker and Tires .........................................................................16
Maintenance.....................................................................................................................16
Lubrication........................................................................................................................17
Storage.............................................................................................................................17
8. Troubleshooting..............................................................................................................18
9. Specifications .................................................................................................................20
10. Limited Warranty ............................................................................................................21
11. Product Registration......................................................................................................22
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For service assistance, please call your authorized ActiveCare dealer.
Prowler 3310/3410 Owner’s Manual 2
Preface
Please read this owner’s manual before using the mobility scooter. Improper use of the mobility
scooter could result in harm, injury or traffic accidents.
This owner’s manual includes operation instructions for every aspect of the mobility scooter,
assembly instructions, as well as instructions for how to deal with possible accidents.
The symbols used in this manual are explained below. Read carefully, especially the parts
marked with these symbols:
Warning
Improper usage could lead to death or serious injury
◊
Caution
Improper usage could lead to injury and/or damage to your
mobility scooter.
Suggestion
Follow these instructions to keep the status of the mobility
scooter working well and ease your operation.
This manual includes the repair and maintenance record chart and warranty. Please keep it in
a proper place or on the scooter.
If someone else uses the scooter, please be sure to give the instruction manual to him or her.
As designs change, some illustrations and pictures in the manual may not correspond to the
scooter that you purchased. We reserve the right to make design modifications.
The manufacturer disclaims all responsibilities for any personal injury or property damage
which may occur as a result of improper or unsafe use of its products.
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For service assistance, please call your authorized ActiveCare dealer.
3 Prowler 3310/3410 Owner’s Manual
Safety Notices
Become familiar with the operation of your scooter before the first use of your scooter
and keep these safety notices in mind.
The same traffic rules for pedestrians apply to the use of this scooter.
1. Ride on sidewalks or pedestrian areas only.
2. At the end of a sidewalk, be aware of the cars on the road.
3. Be very cautious when driving your scooter around streets or shopping malls.
4. Always obey pedestrian traffic signals.
Practice operating your scooter
Until you are familiar with the operation of your scooter, please practice in a wide and open
area, like a park. To prevent the possibility of falling off your scooter while driving, bear in mind
the scooters driving motion, such as whether it is accelerating, stopping, turning, reversing, or
going up or down inclines.
1. Please set the speed dial to the lowest speed initially.
2. Be sure someone is accompanying you and watches for traffic while you are driving on
the road for the first time.
3. Be sure you are able to control and operate your scooter safely and confidently before
changing to a higher speed.
The ActiveCare scooter is limited to one passenger
Do not carry any passengers on your scooter (including children). Do not use this scooter to
carry or transport goods.
REGULAR USE OF YOUR SCOOTER
Please carry out daily inspections. Refer to the “Inspection & Maintenance” section of this
manual for inspection procedures. Always make sure your scooter’s battery is fully charged
before operating. Make sure the throttle lever is secure before turning on your scooter.
Warning!
Do not operate the scooter unless the tiller (handlebar column) is up, the teeth in the
tiller adjustment bolt fit together, and the bolt is fully tightened.
Do not lean against, or pull forward on, the handlebar while mounting or dismounting
from the scooter. Serious harm or injury may occur.
Do not stretch your body out on the scooter
Such action may cause you to lose your balance or be injured. Also, pay attention to loose
clothing that could get tangled in the wheels.
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For service assistance, please call your authorized ActiveCare dealer.
Prowler 3310/3410 Owner’s Manual 4
Do not use your scooter under any of these circumstances:
• The road is muddy or has loose gravel
• The road is bumpy, narrow, or snow covered
• The road is beside a canal or waterway without fencing or hedges
• Do not drive your scooter after consuming alcohol or when fatigued
• Do not drive your scooter at night or in inclement weather
Additionally, avoid holes in the road where your wheels may get stuck. Do not make sudden
turns. Do not ride on an escalator.
Do not use a mobile phone or other wireless communication device while driving
Also, do not charge a mobile phone or other electrical devices from your scooter.
Be careful driving on or near ramps and inclines
1. Be careful while driving up a steep incline. Refer to “CLIMBING ANGLE” in the
“Specifications” section of this manual for details.
2. In order to avoid damage or injury to the scooter the driver should not lean against or pull
on the operating lever while going up or down an incline.
3. When climbing up an incline, please drive slowly. You can set the speed dial to a higher
speed of “5”. When going down an incline, never reverse your scooter. Set the speed dial
to the lowest speed setting “1”.
4. Do not drive through any holes in the road. Refer to “MAXIMUM GROUND CLEARANCE”
in the “Specifications” section for details.
5. Do not pass through water covering the road unless the water is less than 1 inch deep.
6. Please drive slowly on roads with drops or dips.
7. Do not make sudden turns while drive on gravel roads or ramps.
Warning!
Do not set the scooter in freewheel mode when driving on an incline or decline.
Maximum User Weight Limit
Refer to “MAXIMUM LOAD WEIGHT” in Section 9 “SPECIFICATIONS” for details. Overloading
your scooter will lead to damage to, or malfunction of, your scooter. This could cause the
scooter to become a safety hazard. The warranty does not cover damage from overloading.
LABELING OF YOUR SCOOTER
Please read all the labeling on the scooter before driving it. For your future reference, do not
remove them.
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For service assistance, please call your authorized ActiveCare dealer.
5 Prowler 3310/3410 Owner’s Manual
Electromagnetic Interference (EMI)
This portion of the manual will provide the user with basic information about the problems with
EMI (electromagnetic interference), protective measures can be used to either lessen the
possibility of exposure or to minimize the degree of exposure; this section also shows some
conditions that unexpected or erratic movements may cause.
◊ Caution
It is very important that you read this information regarding the possible effects of
electromagnetic interference on your electric ActiveCare mobility scooter.
ELECTROMAGNETIC INTERFERENCE (EMI) FROM RADIO WAVE
SOURCES
Mobility scooters may be susceptible to electromagnetic interference (EMI), which is interfering
electromagnetic energy (EM) emitted from sources such as radio stations, TV stations,
amateur radio (HAM) transmitters, two-way radios, and cellular phones. The interference (from
radio wave sources) can cause the mobility scooter to release its brakes, move by itself, or
move in unintended directions. It can also permanently damage the mobility scooter’s control
system. The intensity of the interfering EM energy can be measured in volts per meter (V/m).
Each mobility scooter can resist EMI up to a certain intensity level. The higher the immunity
level the greater the protection. At this time, current technology is capable of achieving at least
a 20 V/m immunity level, which would provide useful protection from the more common
sources of radiated EMI. This mobility scooter model as shipped, with no further modification,
has an immunity level of 20 V/m without any accessories.
There are a number of sources of relatively intense electromagnetic fields in the everyday
environment. Some of these sources are obvious and easy to avoid. Others are not apparent
and exposure is unavoidable. However, we believe that by following the warning listed below,
your risk to EMI will be minimized.
The sources of radiated EMI can be broadly classified into three types:
1. Hand-held portable transceivers (transmitter-receivers with the antenna mounted directly
on the transmitting unit). Examples include: citizens band (CB) or hand held radios,
(security, fire, and police transceivers), cellular telephones and other personal
communication devices.
NOTE: Some cellular telephones transmit a signal while they are ON but not being used.
2. Medium-range mobile transceivers, such as those used in police cars, fire trucks,
ambulances and taxis usually have the antenna mounted on the outside of the scooter.
3. Long-range transmitters and transceivers, such as commercial broadcast transmitters
(radio and TV broadcast antenna towers) and amateur (HAM) radios.
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Prowler 3310/3410 Owner’s Manual 6
NOTE: Other types of hand-held devices, such as cordless phones, laptop computers, AM/FM
radios, TV sets, CD player, and cassette players, and small appliances, such as electric
shavers and hair dryers, are not likely to cause EMI problems to your mobility scooter.
MOBILITY SCOOTER ELECTROMAGNETIC INTERFERENCE (EMI)
EM energy rapidly becomes more intense as one moves closer to a transmitting antenna
(source). The EM fields from hand-held radio wave sources (transceivers) are of special
concern. It is possible to unintentionally bring high levels of EM energy very close to the
mobility scooter’s control system while using these devices; this can affect your scooter’s
movement and braking. Therefore, the warnings listed below are recommended to prevent
possible interference with the control system of a mobility scooter.
Warning!
Electromagnetic interference (EMI) from sources such as radio and TV stations,
amateur radio (HAM) transmitters, two-way radios, and cellular phones can affect
mobility scooters. Following the warnings listed below should reduce the chance of
unintended brake release or mobility scooter movement which could result in serious
injuries.
1. Do not operate hand-held transceivers-receivers, such as citizens band (CB)
radios, or turn ON personal communication devices, such as cellular phones,
while the mobility scooters turned ON.
2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid
getting close to them.
3. If unintended movement or brake release occurs, turn the mobility scooter OFF as
soon as it is safe.
4. Be aware that adding accessories or components, or modifying the mobility
scooter, may make it more susceptible to EMI.
5. Report all incidents of unintended movement or brake release to ActiveCare
Medical, and note whether there were sources of EMI nearby.
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For service assistance, please call your authorized ActiveCare dealer.
7 Prowler 3310/3410 Owner’s Manual
Parts
PROWLER 3310
PROWLER 3410
1. Control Panel
2. Rearview Mirror
3. Front Turn Signal
4. Basket
5. Headlight
6. Front Bumper
7. Seat
8. Swivel seat lever and seat
release lever
9. Tiller Adjustment Knob
10. Taillight
11. Rear Turn Signal
12. Anti-tip Wheels
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