Actiontec MI424WR User Manual

Wireless Broadband Router
Model #: MI424WR
Firmware Version: 4.0.16.1.44.28
User Manual
Ver 2.0
Solutions for the Digital Life
Table of Contents
1 Introduction 1
Package Contents 1 Minimum System Requirements 2 Features 2 Getting to Know the Router 4
2 Connecting the Router 9
Setting Up the Router 9 Computer Network Configuration 14 Home Page 16
3 Configuring My Network Settings 19
Accessing My Network 19 Using My Network 20
4 Creating a Wireless Network 27
Overview 27 Wireless Network Connection 28 Configuring a Wireless Windows XP Client 35 Connecting a Wireless Windows XP Client 37
5 Using Network Connections 41
Network (Home/Office) 42 Ethernet Connection 48 Coax Connection 51 Broadband Ethernet Connection 54 Coax Broadband Connection 60 WAN PPPoE/WAN PPPoE 2 65
6 Configuring the Router’s Security 71
General 73 Access Control 75 Port Forwarding 78 DMZ (Demilitarized Zone) Host 80 Port Triggering 81 Remote Administration 82 Website Blocking 84 Static NAT 86 Advanced Filtering 87 Security Log 90
7 Using Parental Controls 99
Activating Parental Controls 99 Creating a Filtering Policy 100 Advanced Options 104 Statistics 105
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Actiontec Wireless Broadband Router User Manual
8 Using Advanced Settings 107
About 109 Configuration File 109 Restart 110 Restoring Default Settings 110 Diagnostics 111 MAC Cloning 112 System Settings 113 Universal Plug and Play (UPnP) 118 Firmware Upgrade 119 Scheduler Rules 122 Date and Time 124 RADIUS (Client) 125 Users 125 ARP (Address Resolution Protocol) Table 127 Routing 127 Network Objects 129 Firmware Restore 131 Dynamic DNS 131 IP Address Distribution 133 DNS Server 137 Remote Administration 139 Protocols 140
9 Monitoring the Router 143
Monitoring Connections 143 Traffic Monitoring 144 System Log 145 Router Status 145
10 Troubleshooting 147
A Quality Of Service 151
Traffic Priority 151 Traffic Shaping 155
B Specifications 165
General 165 Wireless Operating Range 166 LED Indicators 166 Environmental 166
Notices 167
Regulatory Compliance Notices 167 Modifications 167
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Introduction

1
Thank you for purchasing the Actiontec Wireless Broadband Router. The Wireless Broadband Router supports Multimedia over Coax Alliance (MoCA), a new net- working standard that allows digital entertainment and information to be trans­mitted and distributed to multiple devices over coaxial cables. The Router also sup­ports Ethernet and Wi-Fi networking, making it the most versatile router available. If you want to take your home or office networking to the next level, the Actiontec Wireless Broadband Router is sure to be one of the keys to your success.

Package Contents

s Actiontec Wireless Broadband Router
s Black Power cord
s Yellow cable (Ethernet, 6 ft.)
s White cable (Ethernet, 10 ft.)
s Quick Start Guide
s Installation Guide
s Wireless Networking Guide s User Manual CD
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Actiontec Wireless Broadband Router User Manual
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Chapter 1 Introduction
s Wall-mount template
s Vertical stand
s Warranty

Minimum System Requirements

s Computer with Ethernet capability
s Microsoft Windows 98SE, Me, 2000, or XP; Mac OS 9 or greater; Linux/
BSD, Unix
s Internet Explorer 5.0 or higher; Netscape Navigator 7.0 or higher
s TCP/IP network protocol installed on each computer

Features

s Supports multiple networking standards, including:
WAN - Ethernet and MoCA interfaces
LAN - 802.11g, 802.11b, Ethernet, and MoCA
s Integrated wired networking with 4-port 10/100 Mbps Ethernet switch
and MoCA
s Integrated wireless networking with 802.11g access point featuring:
802.11g enabled to support speeds up to 54 Mbps wirelessly
802.11b backward compatible, communicating with 802.11b wireless products at speeds up to 11 Mbps
s Enterprise-level security, including :
Fully customizable firewall with Stateful Packet Inspection
Content filtering with URL-keyword based filtering, parental control, customizable filtering policies per computer, and E-mail notification
Denial of service protection against IP spoofing attacks, intrusion and scanning attacks, IP fragment overlap, ping of death, and fragmentation attacks
Event logging
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Chapter 1 Introduction
Intrusion detection
MAC address filtering
NAT
DMZ hosting
Access control
Advanced wireless protection featuring WPA, WEP 64/128 bit encryp- tion, 802.1x authentication, and MAC address filtering
ICSA certified
s Other Features
DHCP server option
DHCP server/PPPoE server auto-detection
DNS server
LAN IP and WAN IP address selection
MAC address cloning
Port forwarding
PPPoE support
QoS support (end to end layer 2/3) featuring Diffserv, 802.1p/q prioriti­zation, configurable upstream/downstream traffic shaping, random early detection and pass-through of WAN-side DSCPs, PHBs, and queuing to
LAN-side devices
Remote management and secured remote management using HTTPS
Reverse NAT
Static NAT
Static routing
Time zone support
VLAN multicast support
VPN IPSec (VPN passthrough only)
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Chapter 1 Introduction
1
2
3
4
MI424WR

Getting to Know the Router

This section contains a quick description of the Router’s lights (LEDs), ports, etc. The Router features several indicator lights on its front panel, and a series of ports and switches on its rear panel.
Front Panel
The front panel of the Router features ten indicator lights: Power, Ethernet WAN, Coax WAN, Internet, Ethernet LAN (4), Coax LAN, and Wireless.
Power Light
The Power light displays the Router’s current status. If the Power light glows steadily green, the Router is receiving power and fully operational. When the Power light flashes rapidly, the Router is initializing. If the Power light is not illu­minated or glows red when the Power cord is plugged in and the Power switch is turned on, the Router has suffered a critical error and technical support should be contacted.
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Chapter 1 Introduction
Ethernet WAN Light
The Ethernet WAN light illuminates when the Router is connected to the Internet via Ethernet. If flashing, data traffic is passing across the port.
Coax WAN Light
The Coax WAN light glows steadily or flashes when the Router is connected to the Internet via coaxial cable.
Internet Light
When the Internet light glows steadily green, the Router is connected to the ISP (Internet Service Provider). If it glows amber, there is a physical connection to the ONT (Optical Network Terminator), but authentication has not taken place (i.e., no IP address is present).
Ethernet LAN Lights (1, 2, 3, 4)
The Ethernet LAN lights illuminate when the Router is connected to a local network via one or more of its Ethernet ports. If flashing, data traffic is passing across the port(s).
Coax LAN Light
The Coax LAN light glows steadily or flashes when the Router is connected to a local network via its Coax port.
Wireless Light
The Wireless light illuminates when the Router is connected wirelessly. If flash­ing, data traffic is passing across the wireless connection.
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Chapter 1 Introduction
1
Reset
2
3
4
1
00
1
00
Coax
ResetReset
On/Of
f
5VDC 3A
100
1
00
1
0
1
0
10
10
Rear Panel
The rear panel of the Router features seven ports (Coax, Ethernet WAN, Ethernet
LAN [4], and Power), as well as a Reset button and Power switch.
Coax Port
The Coax port connects the Router to the ISP or other devices using a coaxial cable.
Reset Button
To restore the Router’s factory default settings, press and hold the Reset button for approximately ten seconds. The reset process will start about ten seconds after releasing the button. When the Router resets, all the lights on the front panel turn off, and then the lights start flashing. The Router has completed its reset process when the Power light glows steadily green.
Caution: Do not unplug the Power cord from the Router dur-
M
ing the reset process. Doing so may result in the loss of the Router’s configuration information. If this occurs, reset the Router again.
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Chapter 1 Introduction
Ethernet WAN Port
The Ethernet WAN port connects the Router to the ISP using an Ethernet cable.
Ethernet LAN Ports (4)
The Ethernet LAN ports connect devices to the Router via Ethernet cables to cre- ate a local area network (LAN). The Ethernet LAN ports are 10/100 Mbps auto- sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting to the ports.
Power Switch
The Power switch powers the Router on and off.
Power Port
The Power port connects the Router to an electrical wall outlet via the Power cord.
Caution: Do not unplug the Power cord from the Router dur-
M
ing the reset process. Doing so may result in the loss of the Router’s configuration information. If this occurs, reset the Router again.
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Connecting the Router

Connecting a computer or local network to the Wireless Broadband Router is a simple procedure, varying slightly depending on the computer’s operating system, and designed to seamlessly integrate the Router with the computer or local net­work. Moreover, zero-configuration is attained when taking advantage of Universal Plug-and-Play support in Windows XP. The Windows default network settings dictate that in most cases, the setup pro­cedure described in the “Computer Network Configuration” will be unnecessary. For example, the default DHCP setting in Windows 2000 is “client,” requiring no further modification. However, Actiontec advises following the setup procedure described below to verify all communication parameters are valid and the physical cable connections are correct.

Setting Up the Router

There are three parts to setting up the Router: Connecting the Cables, Configuring the Router, and Connecting Other Computers/Set Top Boxes.
Connecting the Cables
Note: If a different router was being used, disconnect it. Remove
all router components, including power supplies and cables, since they will not work with the Wireless Broadband Router.
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1. Get the Router and black Power cord from the box.
2. Plug the black Power cord in the black port on the back of the Router and
then into a power outlet.
3. Turn the Router on.
4. Make sure the Power light on the front of the Router is glows steadily green.
5. Plug the yellow Ethernet cable from the box into one of the four yellow
Ethernet ports on the back of the Router.
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Chapter 2 Connecting the Router
6. Make sure the computer is powered on, then plug the other end of the yellow
Ethernet cable into an Ethernet port on the computer.
7. Make sure at least one of the Ethernet LAN lights on the front of the Router
glows steadily green. This may take a few moments.
8. The phone company previously installed a high-speed wall jack somewhere in
the house. Locate it and note its type (Ethernet or coaxial). If Ethernet, follow steps 8a and 9a. If coaxial, follow steps 8b and 9b. Then, continue to step 10.
a) If connecting via Ethernet, get the white Ethernet cable from the box and
plug one end in the white port on the back of the Router.
b) If connecting via coaxial cable, get a coaxial cable and connect one end to
the red Coax port on the back of the Router.
9. a) If connecting via Ethernet, plug the other end of the white Ethernet cable
into the high-speed Ethernet jack.
b) If connecting via coaxial cable, connect the other end of the coaxial cable
to a coax jack.
10. Make sure the Ethernet WAN light (if connecting via Ethernet) or Coax WAN
light (if connecting via coaxial cable) on the front of the Router glows steadily green. If connecting via coaxial cable, this may take a few minutes.
Note: If the Ethernet WAN light or Coax WAN light does not
illuminate, make sure the cable (Ethernet or coaxial) is con­nected properly at both ends.
Configuring the Router
1. Open a web browser on the computer connected to the Router. In the
“Address” text box, type:
http://192.168.1.1
then press Enter on the keyboard.
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Chapter 2 Connecting the Router
2. The “Login” screen appears. Enter the default user name (admin) and pass-
word (password) in the appropriate text boxes, then click OK.
3. The “Login Setup” screen appears. Select a new user name and password and
enter them in the appropriate text boxes (the password must be entered twice, for validation purposes). Write the new user name and password down on a piece of paper and keep it in a safe place, since they will be needed to access the Router’s MegaControl Panel™ in the future.
4. The “Home” screen of the MegaControl Panel appears. Make sure the green
light is displayed in the “Network Status” section of the screen.
5. Make sure the “Ethernet Status” or “Coax Status” in the “Broadband
Connection” section displays “Connected,” as shown in the figure above.
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Chapter 2 Connecting the Router
6. Click Advanced at the top of the Home screen. The “Advanced” screen
appears.
7. Click Date and Time. The “Date and Time” screen appears.
8. In the “Localization” section of the screen, select the correct time zone from
the “Time Zone” drop-down list, then click OK at the bottom of the screen.
The Router is now configured.
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Chapter 2 Connecting the Router
Connecting Other Computers/Set Top Boxes
The Router can connect to other computers or set top boxes in three ways: via Ethernet, via wireless connection, or via coaxial cable.
Ethernet
1. Get an Ethernet cable and plug one end into one of the open yellow
Ethernet ports on the back of the Router.
2. Plug the other end of the Ethernet cable into an Ethernet port on the computer.
3. Make sure the corresponding Ethernet LAN light on the front of the Router
glows steadily green.
4. Repeat these steps for each computer to be connected to the Router
via Ethernet.
Wireless
1. Make sure each computer to be connected wirelessly has built-in wireless or
an attached wireless adapter.
2. Make sure the computer uses the same ESSID and WEP key as the Router by
launching the computer’s wireless application
3. Enter the ESSID and WEP key found on the sticker on the bottom of the
Router in the computer’s wireless settings and click Save. Make sure to con­figure the computer to use 64/40-bit WEP encryption.
4. Make sure the changes were implemented by surfing the Internet from
the computer.
5. Repeat these steps for every other computer to be connected to the
Router wirelessly.
Coaxial
1. Make sure all set top boxes are turned off.
2. Disconnect any adapter currently connected to the coaxial jack in the room
where the Router is.
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Chapter 2 Connecting the Router
3. Connect one end of the coaxial cable to the coaxial wall jack, and the other
end to the red Coax port on the back of the Router.
4. Power up the set top box.
5. Make sure the Coax LAN light on the front of the Router glows steadily
green. This may take a few minutes. When it does, the set top box is con­nected to the Router.
Computer Network Conguration
Each network interface on the computer should either be configured with a stati­cally defined IP address and DNS address, or instructed to automatically obtain an
IP address using the Network DHCP server. The Router is set up, by default, with
an active DHCP server, and Actiontec recommends leaving this setting as is.
Configuring a Computer to Use Dynamic IP Addressing
To configure a computer to use dynamic IP addressing:
Windows XP
1. Select Network Connections in the Control Panel.
2. Right-click Ethernet Local Area Connection, then click Properties.
3. In the “General” tab, select Internet Protocol (TCP/IP), then click
Properties.
4. The “Internet Protocol (TCP/IP) Properties” window appears.
5. Click the “Obtain an IP address automatically” radio button.
6. Click the “Obtain DNS server address automatically” radio button.
7. Click OK to save the settings.
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Chapter 2 Connecting the Router
Windows 2000/98/Me
1. Select Network and Dialing Connections in the Control Panel.
2. Right-click on the Ethernet connection’s icon, then click Properties.
3. Select Internet Protocol (TCP/IP) component, then click Properties.
4. The “Internet Protocol (TCP/IP) Properties” window appears.
5. Click the “Obtain an IP address automatically” radio button.
6. Click the “Obtain DNS server address automatically” radio button.
Windows NT
1. Click Network in the Control Panel. The “Network” window appears.
2. In the “Protocol” tab, select Internet Protocol (TCP/IP) then click
Properties.
3. In the “IP Address” tab, click the “Obtain an IP address automatically” radio
button.
4. In the “DNS” tab, verify no DNS server is defined in the “DNS Service Search
Order” text box and no suffix is defined in the “Domain Suffix Search Order” text box.
Linux
1. Login into the system as a super-user, by entering “su” at the prompt.
2. Type “ifconfig” to display the network devices and allocated IPs.
3. Type “pump -i <dev>,” where <dev> is the network device name.
4. Type “ifconfig” again to view the newly allocated IP address.
5. Make sure no firewall is active on device <dev>.
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Chapter 2 Connecting the Router

Home Page

After logging into the Router’s MegaControl Panel (see “Configuring the Router” at the beginning of this chapter), the “Home” screen appears.
The Home screen has a “Main Menu” that occupies the top of the screen. Below that, the screen is divided into three columns: “Network Status,” “My Network,” and “Entertainment/General Information.” A brief description of each continues below.
Main Menu
The “Main Menu” contains links to all of the configuration options of the Router: Wireless Setup (explained in chapter 4 of this manual), Network Connections (chapter 5), Security (chapter 6), Parental Control (chapter 7), Quality of Service (appendix A), Advanced (chapter 8), and System Monitoring (chapter 9).
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Chapter 2 Connecting the Router
Network Status
This section displays the status of the Router’s network and Internet connection. A green light signifies the Router is connected; a yellow light means the Router is attempting to connect; and a red light signifies the Router’s connection is down.
Broadband Connection
The “Broadband Connection” section of Network Status displays the state of the Router’s broadband connection (“Connected” or “Disconnected”) for the two connection options (“Coax Status” and “Ethernet Status”).
My Network
The “My Network” section of the Home screen displays the connection type, name,
IP address, and MAC (Media Access Control) address of all devices connected to
the Router’s network. The icon associated with the device will be displayed nor­mally (signifying an active device) or shaded (signifying the device has not been active for at least 60 seconds). The user can also configure the basic settings of each device by clicking on its icon. These settings are described in more detail in chapter 3, “Configuring My Network Settings.”
Entertainment/General Information
This section contains links to various Verizon Web sites, and other informational links. Clicking on the flashing icon above “Go to Internet Now” connects the user to the home page configured on the user’s web browser.
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Configuring My Network Settings

Once the Wireless Broadband Router is physically connected and the MegaControl Panel’s Home screen is displayed in a web browser, a list of the devices connected to the Router’s network appears in the “My Network” section of the screen. From here, some basic network settings can be configured.

Accessing My Network

To access My Network, click on the “My Network” icon:
The “My Network” screen appears:
3
On the far right side of the screen, in the “Connected Devices” section, is list of the devices currently connected to the network, listed by connection type and number. The center of the screen contains the “My Network” section, which displays each device connected to the network, and a series of configuration settings.
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Chapter 3 Configuring My Network Settings

Using My Network

Various settings can be accessed for a particular device, as follows.
Access Device
For devices that can be accessed (such as Internet cameras and networked hard drives), locate it in the My Network column, then click Access Devices to use the device over the network.
Access Shared Folders
To access the shared folders on a particular device, locate the device in the My Network column, then click Access Shared Folders. A list of shared folders appears on the screen.
Website Blocking
Website blocking is used to prevent a device on the network from accessing par­ticular websites on the Internet. To set up website blocking on a networked device, locate the device in the My Network column, then click Website Blocking. The “Blocked Website” screen appears.
1. Enter the website address (IP or URL) to block on the network (all pages
within the website will also be blocked). If the website address has multiple IP addresses, the Router will resolve all additional addresses and automatically add them to the restrictions table.
2. To apply website blocking to a single computer or group of computers on the
network, select them from the “Networked Computer/Device” drop-down list.
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Chapter 3 Configuring My Network Settings
3. If website blocking needs to be active all the time, select “Always” from the
“When should this rule occur?” drop-down list. If the rule will only be active at certain times select “Specify Schedule” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).
Note: Make sure the Router’s date and time settings for your
☞
time zone are set correctly.
4. Click OK to add the website to the table. The previous screen appears while
the Router attempts to find the site. “Resolving...” appears in the “Status” col­umn while the site is being located.
5. If the site is successfully located, “Resolved” appears in the Status column. If
not, “Hostname Resolution Failed” appears. Click Refresh to update the status if necessary. If the Router fails to locate the website, do the following:
• Use a web browser to verify the website is available. If it is, the website address was entered incorrectly. See “Modifying a Website Address,” below.
• If the website is not available, return to the Website Blocking screen at a later time and click Resolve Now to verify the website can be found and blocked by the Router.
Block Internet Services
Internet services blocking is used to prevent a device on the network from access­ing particular services on the Internet, such as receiving E-mail or downloading from FTP sites. To set up Internet services blocking on a networked device, locate the device in the My Network column, then click Block Internet Services. The “Add Access Control Rule” screen appears.
1. If this access control rule applies to all networked devices, select “Any” from
the “Networked Computer/Device” list box. If this rule applies to certain devices only, select “Specify Address” and click Add. Then, add a network object (for more details about adding network objects, see the “Advanced Settings” chapter of this manual).
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Chapter 3 Configuring My Network Settings
2. Select the Internet protocol to be blocked from the “Protocol” drop-down list.
3. If this rule will be active all the time, select “Always” from the “When should this
rule occur?” drop-down list. If the rule will only be active at certain times select “Specify Schedule” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).
Note: Make sure the Router’s date and time settings for your
☞
time zone are set correctly.
4. Click OK to save the changes. The Access Control screen will display a sum-
mary of the access control rule.
Note: To block a service that is not included in the list select
☞
“Specify Protocol” from the Protocol drop-down menu. The “Edit Service” screen appears. Define the service, then click OK. The service will then be automatically added to the top section of the “Add Access Control Rule” screen, and will be selectable.
The user may disable an access control and the service made available without having to remove the service from the Access Control table. This may be useful to make the service available only temporarily, with the expectation that the restric­tion will be reinstated later.
• To temporarily disable an access control clear the check box next to the ser­vice name.
• To reinstate the restriction at a later time select the check box next to the service name.
• To remove an access restriction from the Access Control table click the Remove button for the service. The service will be removed from the Access Control table.
Note: When Web Filtering is enabled, HTTP services cannot be
☞
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Chapter 3 Configuring My Network Settings
blocked by access control.
Enable Application
Activating “Enable Application” (also known as port forwarding) allows the net­work to be exposed to the Internet in certain limited and controlled ways, enabling some applications to work from the local network (game, voice, and chat applica­tions, for example), as well as allowing Internet access to servers in the network. To set this up on a networked device, locate the device in the My Network column, then click Enable Applications. The “Port Forwarding” screen appears.
1. Click Add. The “Add Port Forwarding Rule” screen appears.
2. Enter the local IP address or the host name of the computer providing the ser-
vice in the “Networked Computer/Device” text box. Note that only one local network computer can be assigned to provide a specific service or application.
3. Select the Internet protocol to be provided from the “Protocol” drop-down
list.
4. To select a port to forward communications to (this is optional), select
“Specify” from the “Forward to Port” drop-down list, then, in the text box
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Chapter 3 Configuring My Network Settings
that appears, enter the port number. If no port is identified, select “Same as Incoming Port.”
5. If this port will be active all the time, select “Always” from the “When should this
rule occur?” drop-down list. If the rule will only be active at certain times select “Specify Schedule” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).
6. Click OK to save the changes.
Note: Some applications, such as FTP, TFTP, PPTP, and H323,
☞
require the support of special specific Application Level Gateway (ALG) modules to work inside the local network. Data packets associated with these applications contain information that allows them to be routed correctly. An ALG is needed to handle these packets and ensure they reach their intended destinations. The Router is equipped with a robust list of ALG modules, enabling maximum functionality in the local network.
The ALG is automatically assigned based on the destination port.
Test This Device
Selecting “Test This Device” generates a new screen that displays information about the device, and also allows the user to test the connectivity of the device. To test a networked device, locate the device in the My Network column, then click Test This Device. The “Device Information” screen appears.
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Chapter 3 Configuring My Network Settings
1. Click Test Connectivity. The “Diagnostics” screen appears.
2. Click Go. The Router runs a ping test, and the results are displayed in the
Diagnostics screen.
Rename This Device
To rename a networked device, locate the device in the My Network column, then click Rename This Device. The “Rename Device” screen appears.
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Actiontec Wireless Broadband Router User Manual
Enter the new name of the device in the “New Name” text box and, if needed, select a new icon for the device from the “New Icon” drop-down list.
Timeout for Inactive Device
The amount of time a device continues to be displayed on the network after it has been disconnected is configured in the “Timeout for Inactive Device” screen. To display the screen, click Timeout for Inactive Device.
Select the timeout period from the “Timeout” drop-down list. After the device has been disconnected for this amount of time, it will no longer be displayed in the “My Network” column.
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Creating a Wireless Network

This chapter explains how to create a wireless network using the Wireless Broadband Router, including accessing and configuring wireless security options.

Overview

The Wireless Broadband Router provides the user with wireless connectivity over the 802.11b and g standards (the most common wireless standards). 802.11b has a maximum data rate of 11 Mbps, while 802.11g has a maximum data rate of 54 Mbps. Both operate in the 2.4 GHz range.
The Router’s wireless feature is turned on, with wireless security activated, by default. The level of security is 64/40-bit WEP, with a unique WEP key already entered.
Note: The default WEP key is displayed on a sticker located on
the bottom of the Router.
The Router integrates multiple layers of security. These include the IEEE 802.1x port-based authentication protocol, RADIUS client, EAP-MD5, EAP-TLS, EAP-TTLS,
EAP-PEAP, Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA) and
firewall and VPN applications.
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