Actiontec GT724-WG User Manual

54 Mbps Wireless

GT724WG / Actiontec

DSL Gateway

Model #: GT724-WG

User Manual

Version: 0.0 (Draft to be review)

Table of Contents

1 Introduction 1

Package Contents 1 Minimum System Requirements 2 Features 2 Getting to Know the Gateway 4

2 Setting Up the Gateway 7

Connecting a Computer to the Gateway 7 Installing Phone Filters 22 Setting Up the DSL Connection 26

3 Performing a Basic Setup 33

Basic Setup 33 Changing the User Name and Password 35

4 Using Advanced Setup 37

Accessing Advanced Setup 37 WAN IP Address 38 LAN IP Address 42 DHCP Server 42 Services Blocking 44 Website Blocking 45 Remote Management 46 Application Layer Gateway and Port Forwarding 47 DMZ Hosting 48 Firewall 49 Dynamic Routing 51 NAT (Network Address Translation) 52 Static Routing 52 UPnP (Universal Plug and Play) 53 Time Zone 53 Remote Syslog Capture 54 Wireless Settings 54 Wireless MAC Authentication 58 Wireless Advanced Settings 59

5 Viewing the Gateway’s Status 61

General Status 61 Routing Table 63 ARP Table 63 WAN Status 64 LAN Status 65 Active User List 65

Actiontec 54 Mbps Wireless DSL Gateway User Manual

6 Using Utilities 67

Web Activity Log 67 System Log 68 DSL Settings 69 Restore Default Settings 70 Upgrade Firmware 70

7 Setting Up a Network 71

Ethernet 71 USB 76 Wireless 80

8 Troubleshooting 81

Troubleshooting 81 Frequently Asked Questions 82

a Reference 87

Locating Computer Information 87 Locating Windows Operating System Files 88

b Setting Up Static IP on the Computer 91

Windows 98 SE 91 Windows Me 94 Windows 2000 97 Windows XP 101

c Computer Security 105

Comparing DSL Service with a Dial-Up Modem 105 Gateway Security 106 Computer Security 106 Electronic Security 107

d Specifications 109

General 109 Wireless Operating Range 110 LED Indicators 110 Environmental 110

e Glossary 111 f Non-Windows System Setup 115

Classic 115 OS X 117

Notices 119

Regulatory Compliance Notices 119 Modifications 119 Miscellaneous Legal Notices 120

Limited Warranty 121

Introduction

Thank you for purchasing the Actiontec 54 Mbps Wireless DSL Gateway. The Gateway is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps Wireless DSL Gateway is sure to be one of the keys to your success.

Package Contents

s Actiontec 54 Mbps Wireless DSL Gateway

Power cord

s Phone filters

DSL cable

s Yellow (Ethernet) cable s Blue (USB) cable s Installation s Quick start guide

Start here guide

s Wireless start here guide

Technical support card

Actiontec 54 Mbps Wireless DSL Gateway User Manual

Minimum System Requirements

Active DSL service

s Computer with a 10/100 Mbps Ethernet connection, or USB connection

Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0,

Windows

2000

, Windows XP, Mac

OS 7.1

and above

? Note: USB LAN port is not supported with Microsoft Windows NT 4.0 or any Mac OS.

Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator 4.0 or higher (4.7

recommended)

s TCP/IP network protocol installed on each computer

Features

Plug-and-Play installation support for systems with Windows operating systems (98, 98SE, Me,

2000, and XP)

s ADSL WAN port (RJ-11) s Compliant with full-rate s Auto-handshake for different ADSL flavors

USB 1.1 device specification compliance

s 12 Mbps USB data rate (full speed)

Multiprotocol Encapsulation over ATM, PPP over ATM, PPP over Ethernet

s Precise ATM traffic shaping

IP packet routing and transparent bridging

s Routing protocol supports s Built-in NAT, DHCP server

ANSI

T1.413 Issue 2,

RIP

-1,

RIP

-2, static routing

ITU

G.992.1 (G.dmt) and G.992.2 (G.lite) standard

3 Chapter 1 Introduction

DNS relay support

PAP/CHAP

s 64-, 128-, and 256-bit WEP/WPA wireless LAN security s Compliant with s 10/100 Base-T Ethernet ports (4)

authentication, administrative passwords through Telnet and

IEEE

802.3 Ethernet standard

HTTP

Flow control support for Fast Ethernet

s Web-based configuration setup

Default configuration backup restore

s FTP upgradeable

Web download support

s 802.11b/g support

4 Actiontec 54 Mbps Wireless DSL Gateway User Manual

Getting to Know the Gateway

This section contains a quick description of the Gateway’s lights, ports, etc.The Gateway contains several indicator lights (LEDs) on its front panel and a series of ports on its rear panel.

Front Panel

The front panel of the Gateway features nine lights: Power,

DSL

, Internet, Ethernet (4),

USB

, and Wireless.

PowerDSLInternet

EthernetUSBWirelessPowerDSLInternetEthernet1Wireless234USB1234

Power Light

The Power light displays the Gateway’s current status. If the Power light glows steadily green, the Gateway is receiving power and fully operational. When the Power light flashes rapidly, the Gateway is initializing. If the Power light is not illuminated when the Power cord is plugged in and the Power switch is turned on, the Gateway has suffered a critical error and technical support should be contacted.

DSL Light

The DSL light illuminates when the Gateway is connected to a DSL (Digital Subscriber Line) line. When it flashes, the Gateway’s built-in DSL modem is training for DSL service.

5 Chapter 1 Introduction

Internet Light

When the Internet light glows steadily, the Gateway is connected to the DSL provider.

Ethernet Lights

The Ethernet lights illuminate when the Gateway is connected via one or more of its Ethernet ports.

USB Light

The USB light illuminates when the Gateway is connected via its USB port.

Wireless Light

The Wireless light illuminates when the Gateway is activated for wireless use.

Rear Panel

The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB, and Power), as well as Reset and Power switches.

PowerUSBEthernet 4ResetPhoneEthernet 3Ethernet 2Ethernet 1

Phone Port

The Phone port is used to connect the Gateway to a

6 Actiontec 54 Mbps Wireless DSL Gateway User Manual

DSL

connection.

USB Port

The USB port is used to connect a computer to the Gateway via USB cable.

Ethernet Ports

The Ethernet ports are used to connect computers to the Gateway via Ethernet cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting to the ports.

Reset Switch

Depressing the Reset switch for one or two seconds will power cycle the Gateway (similar to unplugging and then plugging in the Gateway’s Power cord). To restore the Gateway’s factory default settings, depress and hold the Reset switch for approximately 10 seconds. The reset process will start about 10 seconds after releasing the switch.

Power Port

The Power port is used to connect the Power cord to the Gateway.

N Warning: Do not unplug the Power cord from the Gateway during the reset process.

Doing so may result in permanent damage to the Gateway.

Power Switch

The Power switch is used to power the Gateway on and off.

Setting Up the Gateway

The instructions that follow parallel the steps contained in the Actiontec Installation Buddy™, which provides a visual guide to setting up the Gateway. It is recommended the user run the Installation Buddy first, before attempting any other procedures.

To set up the Gateway, it must be connected to a computer, and then configured. After connecting this first computer, other computers can be added to the network via USB, Ethernet, or wirelessly (see “Setting Up a Network” on page 71).

Connecting a Computer to the Gateway

Connecting a computer to the Gateway for setup involves three basic steps: initial setup, plugging in the Gateway’s power cord, and connecting the Gateway to the computer.

Connecting Via Ethernet

1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts

automatically. Wait until the following screen appears, read the on-screen instructions, then click Next.

Actiontec 54 Mbps Wireless DSL Gateway User Manual

2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next.

3. Click in the check box next to Ethernet (Recommended), then click Next.

9 Chapter 2 Setting Up the Gateway

4. Make sure the items needed to connect the Gateway to the first computer are included in the kit, then

click Next.

5. Get the Gateway from the kit, then click Next.

10 Actiontec 54 Mbps Wireless DSL Gateway User Manual

6. Get the Power cord and plug the smaller end into the black Power port on the rear panel of the

Gateway, then click Next.

7. Plug the larger end of the Power cord into a power outlet, then click Next.

11 Chapter 2 Setting Up the Gateway

8. Click the On/Off switch to its on position (as shown in the picture on-screen), then click Next.

9. Confirm the Power light on the front of the Gateway glows solid green, then click Next.

12 Actiontec 54 Mbps Wireless DSL Gateway User Manual

10. Get the yellow Ethernet cable from the kit and plug one end into a yellow Ethernet port on the back

of the Gateway, then click

11. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer.

Click Next.

? Note: An Ethernet port looks similar to a phone jack, but is slightly larger.

13 Chapter 2 Setting Up the Gateway

12. Make sure one of the Ethernet lights on the front of the Gateway glows solid green. Click Next.

13. Get the black or gray DSL cable from the kit and plug one end into the gray Line port on the rear

panel of the Gateway. Click Next.

14 Actiontec 54 Mbps Wireless DSL Gateway User Manual

14. Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click

Next.

The Gateway is connected to a computer via Ethernet. Next, install the filters as described in “Installing Filters” on page 22.

Connecting Via USB

1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts

automatically. Wait until the following screen appears, read the on-screen instructions, then click Next.

15 Chapter 2 Setting Up the Gateway

Read the instructions, select

3. Click the check box next to USB, then click Next.

16 Actiontec 54 Mbps Wireless DSL Gateway User Manual

4. Make sure the items needed to connect the Gateway to the first computer are included in the kit, then

click

5. Get the Gateway from the kit, then click Next.

17 Chapter 2 Setting Up the Gateway

6. Get the Power cord and plug the smaller end into the black Power port on the rear panel of the

Gateway, then click

7. Plug the larger end of the Power cord into a power outlet, then click Next.

18 Actiontec 54 Mbps Wireless DSL Gateway User Manual

8. Click the On/Off switch to its on position (as shown in the picture on-screen), then click Next.

Confirm the

19 Chapter 2 Setting Up the Gateway

10. Get the blue USB cable from the kit and plug the square end into the blue USB port on the back of the

Gateway, then click Next.

Power light

Initial Setup

on the front of the Gateway

by clicking on the appropriate check box, then click

glows solid green

, then click

11. Plug the rectangular end of the blue USB cable into an USB port on the front or back of the computer.

Click Next.

20 Actiontec 54 Mbps Wireless DSL Gateway User Manual

12. Make sure the USB light on the front of the Gateway glows solid green. Click Next.

13. Get the black or gray DSL cable from the kit and plug one end into the gray Line port on the rear

panel of the Gateway. Click Next.

21 Chapter 2 Setting Up the Gateway

14. Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click

Next.

The Gateway is connected to a computer via USB. Next, install the filters as described in “Installing Filters,” below.

Installing Phone Filters

Phone filters allow the use of the telephone while online. All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the line must have a phone filter installed. To install a phone filter:

1. Read the on-screen information, then click Next.

22 Actiontec 54 Mbps Wireless DSL Gateway User Manual

2. Read the on-screen information, then unplug all telephones and other devices from their respective

phone jacks. Click Next.

3. Get the phone filters. Click Next.

DSL

M Caution: Do not unplug the black or gray DSL cable from the phone jack near your

computer.

23 Chapter 2 Setting Up the Gateway

4. Plug a phone filter into every phone jack with a telephone or other device connected to it, then click

Next.

5. Plug the ends of the phone lines disconnected in step 2 into the phone filters plugged into phone jacks.

Click Next.

Caution: Do not plug a phone filter in the phone jack in which the black or gray DSL

cable is plugged.

24 Actiontec 54 Mbps Wireless DSL Gateway User Manual

6. Read the on-screen instructions, and make sure the Gateway is connected exactly as shown, depending

on whether the Gateway is connected via Ethernet or USB.Ethernet connection setup:

USB connection setup: Click

25 Chapter 2 Setting Up the Gateway

7. Make sure the

USB:

DSL light

Next. Ethernet:

on the Gateway glows solid green (this may take a few moments), then click

Next, go to “Setting Up the DSL Connection” on the next page.

26 Actiontec 54 Mbps Wireless DSL Gateway User Manual

Setting Up the DSL Connection

After connecting the Gateway and installing phone filters, the DSL connection must be configured. To do this:

1. Select one of the options in the “Select Connection” box: Auto Detect, Select from the list, or Manual

Setup.Auto Detect - if selected, click Next. The DSL connection is automatically detected, and a

series of informational screens will be displayed while the Gateway searches for the connection. If successful, go to step 2. If unsuccessful, go to Select from the list, below.

Select from the list - If Auto Detect is not successful, or the user knows which ISP to connect to, click in

the “Select from the list” box, then click Next.

27 Chapter 2 Setting Up the Gateway

In the next window, select the

ISP

being used from the list box on the left (scroll down for more choices),

then click Next. A series of informational screens will display while the Gateway searches for the connection. If the connection is successful, go to step 2. If not, go to “Manual Setup,” below.

Manual Setup - If the Auto Detect and Select from a list are not successful, or the user knows how to

configure VPI/VCI and Encapsulation settings, click in the “Manual Setup” box, then click Next.

28 Actiontec 54 Mbps Wireless DSL Gateway User Manual

In the next window, enter the

VPI/VCI

and Encapsulation settings (the

ISP

should provide these) then click

Next.

If PPPoE or PPPoA was selected, enter the user name and password in the appropriate text boxes (or

click the check box next to “My ISP does not require this information.”), then click Next.

29 Chapter 2 Setting Up the Gateway

3. Select the appropriate IP type. This information should be provided by the ISP. When finished, click

.If

Static IP

is selected, go to step 4.If

Dynamic IP (DHCP)

is selected, go to step 5.

4. In the next window, enter the IP Address, Subnet, Gateway, DNS 1, and DNS 2 information (if

applicable) in the proper text boxes. When finished, click Next.

30 Actiontec 54 Mbps Wireless DSL Gateway User Manual

When the configuration is complete, a series of congratulations windows appears. Read the on-screen

information, then click through the next few windows to exit the Installation Buddy.

31 Chapter 2 Setting Up the Gateway

The Gateway is successfully configured and ready for use. To make changes to the Gateway’s Advanced Configuration settings, see Chapter 4, “Using Advanced

Setup.” To create a network by connecting more computers to the Gateway, see Chapter 7, “Setting Up a

Network.”

32 Actiontec 54 Mbps Wireless DSL Gateway User Manual

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Performing a Basic Setup

This chapter is a guide through a basic configuration setup of the Gateway for users who did NOT use the Actiontec Installation Buddy® to setup the Gateway. The basic setup includes instructions on how to connect the Gateway to the ISP and change the user name and password.To complete a basic setup, the user will need information provided by the ISP and access the Gateway’s Web Configurator. This information from the ISP is sometimes contained in a welcome letter or ISP worksheet. If this document is not available, contact the

Basic Setup

? Note: If you already set up the Gateway using the Installation Buddy (as described in

1. Open a Web browser. In the “Address” text box, type http://192.168.0.1then press Enter on the

2. The Web Configurator’s “Main Menu” screen appears. Select Setup/Configuration.

ISP

immediately and request one.

Chapter 2, “Setting Up the Gateway”), the settings described in this section have already been configured. Please continue to chapter 4, “Using Advanced Setup,” to configure the advanced settings of the Gateway.

keyboard.

Actiontec 54 Mbps Wireless DSL Gateway User Manual

3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup.

4. In the next screen, follow the on-screen instructions, then click Next.

5. In the next screen, select the type of connection provided by the ISP by clicking in the circle next to

PPPoA or PPPoE. If unsure about the selection, check the information provided by the ISP. Then, enter

the User Name and Password provided by the ISP in the appropriate text boxes. If no user name or password is needed, click in the box next to “My ISP does not require a username and password.” Click Next.

35 Chapter 3 Performing a Basic Setup

6. Click the Save and Restart button in the “Save and Restart” screen.

7. The “Congratulations” screen appears. The Gateway is successfully configured.

The Power light flashes rapidly while the Gateway restarts, then glows steadily green when fully operational. The Internet light will also glow steadily green. The Gateway is now configured and users can start surfing the Web.If an error stating the Web browser was unable to connect to the Internet appears, check the configuration settings. Ensure all the information required by the ISP was entered correctly.

Changing the User Name and Password

To create or change the user name and password, controlling access to the Gateway’s Web Configurator screens, follow these instructions:

1. From the Setup/Configuration screen, select Admin Username/Password from the menu on the left

side.

36 Actiontec 54 Mbps Wireless DSL Gateway User Manual

The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the

“New Username” text box, then a password in the “New Password” text box. Re-enter the password in the “Re-enter New Password” text box. Make sure to write the user name and password down and keep them in a secure location. They will be needed to access to the Gateway’s Web Configurations screens in the future.

3. Click Save and Restart at the bottom of the screen.

4. The “Save and Restart” page appears. Click the Save and Restart button to save the settings changed in

the Change Admin Username/Password screen.

Once the Gateway has rebooted, the password is active. To access the Gateway’s Web Configuration screens, the username and password must be entered.

Using Advanced Setup

This section contains information concerning setting up the advanced features of the Gateway, such as wireless settings, remote management, and Web site blocking, using the Gateway’s Web Configurator.

Accessing Advanced Setup

To access the Web Configurator’s Advanced Setup screens:

1. Open a Web browser. In the “Address” text box type: http://192.168.0.1then press Enter on the

keyboard.

2. The “Main Menu” screen appears. Select Setup/Configuration.

In the “Set Up/Configuration” screen, read the instructions, then select

on the left side.

Actiontec 54 Mbps Wireless DSL Gateway User Manual

4. In the next screen, read the recommendations. To perform an advanced setup on the Gateway, click

Begin Advanced Setup.

5. The “Configuring the Advanced Settings” screen appears. To check all the settings, or if unsure of which

settings to modify, select Next. To modify a specific configuration, click on its name in the menu bar on the left.

Note: To save changes made in any of the Advanced Setup screens, click Save and Restart at the bottom of the gray menu on the left side of the screen.

WAN IP Address

Selecting WAN IP Address in the “Configuring the Advanced Settings” screen generates the “WAN IP Address” screen. WAN IP Address allows manual set up of the IP address of the Gateway. There are five ways to do this: Transparent Bridging, Obtain an IP Address through PPPoE, Obtain an IP Address Through PPPoA, Obtain an IP Address through DHCP, and Specify a Static IP Address.

Advanced Setup

from the menu

? Note: If unsure about which connection is present, check with the Internet Service

Provider (ISP) before continuing.

39 Chapter 4 Using Advanced Setup

After selecting a connection type, click Next to continue configuring the connection.

Transparent Bridging

Select this option to use the Gateway as a transparent bridge. This option should only be used if the Gateway is being used as a Modem to connect your computer to the Internet via a DSL connection. When the Gateway is being used as a transparent bridge, it does not provide any firewall security.

Obtain an IP Address through PPPoE or PPPoA

Select one of these options to allow the Gateway to use the Point-to-Point over Ethernet (PPPoE) or Pointto-Point over ATM (PPPoA) protocol.“Broadband Connection via PPPoE” screen:

40 Actiontec 54 Mbps Wireless DSL Gateway User Manual

“Broadband Connection via PPPoA” screen:

If a User Name and Password was entered in the Installation Buddy or during Basic Setup, it should be displayed in the “Broadband Connection via PPPoE/PPPoA” screen. If not, enter the information now. If the information is unavailable, contact the ISP.

PPP Auto Connect

If PPP auto connect is activated (by clicking in the appropriate check box), the Gateway will attempt to automatically redial the PPP connection if it is dropped or disconnected during an online session. Actiontec recommends that you turn PPP Auto Connect ON.

Encapsulation (PPPoA only)

Select one of the encapsulation options, based on information received from the ISP.

Obtain an IP Through DHCP

Select this option if the configurations without a Static IP assigned by an ISP). In this mode, the Gateway will query the Internet Service Provider ( Gateway, as opposed to the IP address and routing information being bridged to terminate at the computer. This allows the use of the router capabilities for the Local Area Network (LAN).

Some ISPs need to authenticate their end users with a Host Name and/or Domain Name. If this is the case, check with the ISP for a host name and domain name and enter them in the appropriate text boxes in the “Broadband Connection via DHCP” screen. If the ISP does not require these settings, leave the text boxes blank.

service is configured to use

ISP

) to receive the

address and routing information, which will terminate at the

RFC

1483 Bridged or Routed (used for

41 Chapter 4 Using Advanced Setup

? Note: Contact the ISP if unsure of the proper configuration.

Specify a Static IP Address

Select this option if the ISP service is configured to use RFC 1483 Bridged or Routed using a Static IP Address. Enter the IP Address, Subnet Mask, and Default Gateway Address provided by the ISP in the “Broadband Connection via Static IP Address” screen, which causes the IP address and routing information to terminate at the Gateway, as opposed to the IP address and routing information being bridged to terminate at the computer. This allows the use of the router capabilities for the Local Area Network (LAN).

Note: Contact the ISP if unsure of the proper configuration.

42 Actiontec 54 Mbps Wireless DSL Gateway User Manual

LAN IP Address

Selecting LAN IP Address in the “Configuring the Advanced Settings” screen generates the “LAN IP Address” screen.

The values in the “Device IP Address” and “Device LAN Netmask” text boxes are the IP address and Subnet mask of the Gateway as seen on the network. These values can be modified for your LAN network, but Actiontec recommends keeping the default factory settings (

255.255.255.0).

address 192.168.0.1 Subnet mask

Note: If the Gateway’s within the same subnet. For more information, see “DHCP Server Configuration.”

After changing settings, click Next or Back to continue, or Save and Restart to make all changes permanent.

LAN IP

Address is modified, ensure the

DHCP

Server range is

DHCP Server

Selecting DHCP Server in the “Configuring the Advanced Settings” screen generates the “DHCP Server” screen. The Gateway has a built-in DHCP (Dynamic Host Configuration Protocol) server that automatically assigns a different IP address to each computer on the network, eliminating IP address conflicts.The factory default setting is On. To disable the DHCP Server, select Off.

43 Chapter 4 Using Advanced Setup

Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP Server option is ensure the IP addresses of the networked computers are on the same subnet as the IP address of the Gateway. For more information, see “DHCP Server Configuration.”

DHCP Server Configuration

Clicking Next in the “DHCP Server” screen (if the DHCP server is activated) generates the “DHCP Server Configuration” screen. Change IP address range and DNS server information here.

Beginning IP Address

The “Beginning Actiontec recommends keeping the factory default setting (192.168.0.2).

Address” is the

address at which the

DHCP

server starts assigning

addresses.

Off

Ending IP Address

The “Ending IP Address” is the IP Address at which the DHCP Server stops assigning IP addresses. Actiontec recommends keeping the factory default settings (192.168.0.254).

The beginning and ending IP addresses define the IP address range of the Gateway. If the default values are left intact, the Gateway supplies a unique IP address between 192.168.0.2 and 192.168.0.254 to each computer on the network. Note that the first three groups of numbers of the addresses are identical; this means they are on the same subnet. The IP address of the Gateway must be on the same subnet as the IP address range it generates. For instance, if the Gateway’s IP address is changed to 10.33.222.1, set the beginning IP address to 10.33.222.2, and the ending IP address to 10.33.222.254.

44 Actiontec 54 Mbps Wireless DSL Gateway User Manual

Lease Time

“Lease Time” is the amount of time, in seconds, the DHCP server will lease a particular IP address. Default is 86400 seconds (24 hours), after which a new IP address must be released. To extend the lease time, enter a larger number.

+ 35 hidden pages

Actiontec GT724-WG User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual