54 Mbps
Wireless
DSL Gateway
Model #: GT704-WG
Firmware Version: 3.0.1.0.6.0-GT704-WG
User Manual
Ver 2.0
Solutions for the Digital Life
™
Table of Contents
1 Introduction 1
Package Contents 1
Minimum System Requirements 2
Features 2
Getting to Know the Gateway 4
2 Setting Up the Gateway 7
Connecting a Computer to the Gateway 7
Installing Phone Filters 22
Setting Up the DSL Connection 26
3 Performing a Basic Setup 33
Basic Setup 33
Changing the User Name and Password 35
4 Using Advanced Setup 37
Accessing Advanced Setup 37
WAN IP Address 38
LAN IP Address 42
DHCP Server 42
Services Blocking 44
Website Blocking 45
Remote Management 46
Application Layer Gateway and Port Forwarding 47
DMZ Hosting 48
Firewall 49
Dynamic Routing 51
NAT (Network Address Translation) 52
Static Routing 52
UPnP (Universal Plug and Play) 53
Time Zone 53
Remote Syslog Capture 54
Wireless Settings 54
Wireless MAC Authentication 58
Wireless Advanced Settings 59
5 Viewing the Gateway’s Status 61
General Status 61
Routing Table 63
ARP Table 63
WAN Status 64
LAN Status 65
Active User List 65
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
6 Using Utilities 67
Web Activity Log 67
System Log 68
DSL Settings 69
Restore Default Settings 70
Upgrade Firmware 70
7 Setting Up a Network 71
Ethernet 71
USB 76
Wireless 80
8 Troubleshooting 81
Troubleshooting 81
Frequently Asked Questions 82
a Reference 87
Locating Computer Information 87
Locating Windows Operating System Files 88
b Setting Up Static IP on the Computer 91
Windows 98 SE 91
Windows Me 94
Windows 2000 97
Windows XP 101
c Computer Security 105
Comparing DSL Service with a Dial-Up Modem 105
Gateway Security 106
Computer Security 106
Electronic Security 107
d Specifications 109
General 109
Wireless Operating Range 110
LED Indicators 110
Environmental 110
e Glossary 111
f Non-Windows System Setup 115
Classic 115
OS X 117
Notices 119
Regulatory Compliance Notices 119
Modifications 119
Miscellaneous Legal Notices 120
Limited Warranty 121
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Introduction
1
Thank you for purchasing the Actiontec 54 Mbps Wireless DSL Gateway. The
Gateway is the simplest way to connect computers to a high-speed broadband
connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps
Wireless DSL Gateway is sure to be one of the keys to your success.
Package Contents
s Actiontec 54 Mbps Wireless DSL Gateway
s Power cord
s Phone filters
s DSL cable
s Yellow (Ethernet) cable
s Blue (USB) cable
s Installation CD
s Quick start guide
s Start here guide
s Wireless start here guide
s Technical support card
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 1 Introduction
Minimum System Requirements
s Active DSL service
s Computer with a 10/100 Mbps Ethernet connection, or USB connection
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1 and above
Note: USB LAN port is not supported with Microsoft Windows
☞
NT 4.0 or any Mac OS.
s Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer
Features
s Plug-and-Play installation support for systems with Windows operating
systems (98, 98SE, Me, 2000, and XP)
s ADSL WAN port (RJ-11)
s Compliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and
G.992.2 (G.lite) standard
s Auto-handshake for different ADSL flavors
s USB 1.1 device specification compliance
s 12 Mbps USB data rate (full speed)
s Multiprotocol Encapsulation over ATM, PPP over ATM, PPP over Ethernet
s Precise ATM traffic shaping
s IP packet routing and transparent bridging
s Routing protocol supports RIP-1, RIP-2, static routing
s Built-in NAT, DHCP server
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Chapter 1 Introduction
s DNS relay support
s PAP/CHAP authentication, administrative passwords through Telnet and
HTTP
s 64-, 128-, and 256-bit WEP/WPA wireless LAN security
s Compliant with IEEE 802.3 Ethernet standard
s 10/100 Base-T Ethernet ports (4)
s Flow control support for Fast Ethernet
s Web-based configuration setup
s Default configuration backup restore
s FTP upgradeable
s Web download support
s 802.11b/g support
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 1 Introduction
Power
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4
Getting to Know the Gateway
This section contains a quick description of the Gateway’s lights, ports, etc.
The Gateway contains several indicator lights (LEDs) on its front panel and a series
of ports on its rear panel.
Front Panel
The front panel of the Gateway features nine lights: Power, DSL, Internet,
Ethernet (4), USB, and Wireless.
Power Light
The Power light displays the Gateway’s current status. If the Power light glows
steadily green, the Gateway is receiving power and fully operational. When the
Power light flashes rapidly, the Gateway is initializing. If the Power light is not
illuminated when the Power cord is plugged in and the Power switch is turned
on, the Gateway has suffered a critical error and technical support should be
contacted.
DSL Light
The DSL light illuminates when the Gateway is connected to a DSL (Digital
Subscriber Line) line. When it flashes, the Gateway’s built-in DSL modem is
training for DSL service.
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Chapter 1 Introduction
Power
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Internet Light
When the Internet light glows steadily, the Gateway is connected to the DSL provider.
Ethernet Lights
The Ethernet lights illuminate when the Gateway is connected via one or more
of its Ethernet ports.
USB Light
The USB light illuminates when the Gateway is connected via its USB port.
Wireless Light
The Wireless light illuminates when the Gateway is activated for wireless use.
Rear Panel
The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB, and
Power), as well as Reset and Power switches.
Phone Port
The Phone port is used to connect the Gateway to a DSL connection.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
USB Port
The USB port is used to connect a computer to the Gateway via USB cable.
Ethernet Ports
The Ethernet ports are used to connect computers to the Gateway via Ethernet
cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a
straight-through or crossover Ethernet cable can be used when connecting to
the ports.
Reset Switch
Depressing the Reset switch for one or two seconds will power cycle the Gateway
(similar to unplugging and then plugging in the Gateway’s Power cord). To
restore the Gateway’s factory default settings, depress and hold the Reset switch
for approximately 10 seconds. The reset process will start about 10 seconds after
releasing the switch.
Power Port
The Power port is used to connect the Power cord to the Gateway.
Warning: Do not unplug the Power cord from the Gateway
N
during the reset process. Doing so may result in permanent
damage to the Gateway.
Power Switch
The Power switch is used to power the Gateway on and off.
6
Setting Up the Gateway
The instructions that follow parallel the steps contained in the Actiontec Installation
Buddy™, which provides a visual guide to setting up the Gateway. It is recommended
the user run the Installation Buddy first, before attempting any other procedures.
To set up the Gateway, it must be connected to a computer, and then configured.
After connecting this first computer, other computers can be added to the network
via USB, Ethernet, or wirelessly (see “Setting Up a Network” on page 71).
Connecting a Computer to the Gateway
Connecting a computer to the Gateway for setup involves three basic steps: initial
setup, plugging in the Gateway’s power cord, and connecting the Gateway to the
computer.
Connecting Via Ethernet
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen
appears, read the on-screen instructions, then click Next.
2
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Chapter 2 Setting Up the Gateway
2. Read the instructions, select Initial Setup by clicking on the appropriate check
box, then click Next.
3. Click in the check box next to Ethernet (Recommended), then click Next.
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Chapter 2 Setting Up the Gateway
4. Make sure the items needed to connect the Gateway to the first computer are
included in the kit, then click Next.
5. Get the Gateway from the kit, then click Next.
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Chapter 2 Setting Up the Gateway
6. Get the Power cord and plug the smaller end into the black Power port on
the rear panel of the Gateway, then click Next.
7. Plug the larger end of the Power cord into a power outlet, then click Next.
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Chapter 2 Setting Up the Gateway
8. Click the On/Off switch to its on position (as shown in the picture on-
screen), then click Next.
9. Confirm the Power light on the front of the Gateway glows solid green, then
click Next.
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Chapter 2 Setting Up the Gateway
10. Get the yellow Ethernet cable from the kit and plug one end into a yellow
Ethernet port on the back of the Gateway, then click Next.
11. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer. Click Next.
Note: An Ethernet port looks similar to a phone jack, but is
☞
slightly larger.
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Chapter 2 Setting Up the Gateway
12. Make sure one of the Ethernet lights on the front of the Gateway glows solid
green. Click Next.
13. Get the black or gray DSL cable from the kit and plug one end into the gray
Line port on the rear panel of the Gateway. Click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
14. Plug the other end of the black or gray DSL cable into the phone jack clos-
est to the computer. Click Next.
The Gateway is connected to a computer via Ethernet. Next, install the filters as
described in “Installing Filters” on page 22.
Connecting Via USB
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen
appears, read the on-screen instructions, then click Next.
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Chapter 2 Setting Up the Gateway
2. Read the instructions, select Initial Setup by clicking on the appropriate check
box, then click Next.
3. Click the check box next to USB, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
4. Make sure the items needed to connect the Gateway to the first computer are
included in the kit, then click Next.
5. Get the Gateway from the kit, then click Next.
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Chapter 2 Setting Up the Gateway
6. Get the Power cord and plug the smaller end into the black Power port on
the rear panel of the Gateway, then click Next.
7. Plug the larger end of the Power cord into a power outlet, then click Next.
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Chapter 2 Setting Up the Gateway
8. Click the On/Off switch to its on position (as shown in the picture on-
screen), then click Next.
9. Confirm the Power light on the front of the Gateway glows solid green, then
click Next.
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Chapter 2 Setting Up the Gateway
10. Get the blue USB cable from the kit and plug the square end into the blue USB
port on the back of the Gateway, then click Next.
11. Plug the rectangular end of the blue USB cable into an USB port on the
front or back of the computer. Click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
12. Make sure the USB light on the front of the Gateway glows solid green.
Click Next.
13. Get the black or gray DSL cable from the kit and plug one end into the gray
Line port on the rear panel of the Gateway. Click Next.
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Chapter 2 Setting Up the Gateway
14. Plug the other end of the black or gray DSL cable into the phone jack clos-
est to the computer. Click Next.
The Gateway is connected to a computer via USB. Next, install the filters as
described in “Installing Filters,” below.
Installing Phone Filters
Phone filters allow the use of the telephone while online. All telephones and other
devices (answering machines, fax machines, etc.) using the same phone line (i.e.,
using the same phone number) as the DSL line must have a phone filter installed.
To install a phone filter:
1. Read the on-screen information, then click Next.
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Chapter 2 Setting Up the Gateway
2. Read the on-screen information, then unplug all telephones and other devices from
their respective phone jacks. Click Next.
3. Get the phone filters. Click Next.
Caution: Do not unplug the black or gray DSL cable from the
M
phone jack near your computer.
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Chapter 2 Setting Up the Gateway
4. Plug a phone filter into every phone jack with a telephone or other device con-
nected to it, then click Next.
5. Plug the ends of the phone lines disconnected in step 2 into the phone filters
plugged into phone jacks. Click Next.
Caution: Do not plug a phone filter in the phone jack in which
M
the black or gray DSL cable is plugged.
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Chapter 2 Setting Up the Gateway
6. Read the on-screen instructions, and make sure the Gateway is connected exactly as
shown, depending on whether the Gateway is connected via Ethernet or USB.
Ethernet connection setup:
USB connection setup:
Click Next.
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Chapter 2 Setting Up the Gateway
7. Make sure the DSL light on the Gateway glows solid green (this may take a
few moments), then click Next.
Ethernet:
USB:
Next, go to “Setting Up the DSL Connection” on the next page.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
Setting Up the DSL Connection
After connecting the Gateway and installing phone filters, the DSL connection
must be configured. To do this:
1. Select one of the options in the “Select Connection” box: Auto Detect, Select
from the list, or Manual Setup.
Auto Detect - if selected, click Next. The DSL connection is automatically
detected, and a series of informational screens will be displayed while the
Gateway searches for the connection. If successful, go to step 2. If unsuccessful, go to Select from the list, below.
Select from the list - If Auto Detect is not successful, or the user knows which
ISP to connect to, click in the “Select from the list” box, then click Next.
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Chapter 2 Setting Up the Gateway
In the next window, select the ISP being used from the list box on the left
(scroll down for more choices), then click Next. A series of informational
screens will display while the Gateway searches for the connection. If the connection is successful, go to step 2. If not, go to “Manual Setup,” below.
Manual Setup - If the Auto Detect and Select from a list are not successful, or
the user knows how to configure VPI/VCI and Encapsulation settings, click in
the “Manual Setup” box, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
In the next window, enter the VPI/VCI and Encapsulation settings (the ISP
should provide these) then click Next.
2. If PPPoE or PPPoA was selected, enter the user name and password in the
appropriate text boxes (or click the check box next to “My ISP does not require
this information.”), then click Next.
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Chapter 2 Setting Up the Gateway
3. Select the appropriate IP type. This information should be provided by the
ISP. When finished, click Next.
If Static IP is selected, go to step 4.
If Dynamic IP (DHCP) is selected, go to step 5.
4. In the next window, enter the IP Address, Subnet, Gateway, DNS 1, and DNS 2
information (if applicable) in the proper text boxes. When finished, click Next.
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Chapter 2 Setting Up the Gateway
5. When the configuration is complete, a series of congratulations windows
appears. Read the on-screen information, then click through the next few
windows to exit the Installation Buddy.
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Chapter 2 Setting Up the Gateway
The Gateway is successfully configured and ready for use.
To make changes to the Gateway’s Advanced Configuration settings, see Chapter 4,
“Using Advanced Setup.”
To create a network by connecting more computers to the Gateway, see Chapter 7,
“Setting Up a Network.”
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Performing a Basic Setup
This chapter is a guide through a basic configuration setup of the Gateway for
users who did NOT use the Actiontec Installation Buddy® to setup the Gateway.
The basic setup includes instructions on how to connect the Gateway to the ISP
and change the user name and password.
To complete a basic setup, the user will need information provided by the ISP and
access the Gateway’s Web Configurator. This information from the ISP is some-
times contained in a welcome letter or ISP worksheet. If this document is not available, contact the ISP immediately and request one.
Basic Setup
Note: If you already set up the Gateway using the Installation
☞
Buddy (as described in Chapter 2, “Setting Up the Gateway”), the
settings described in this section have already been configured.
Please continue to chapter 4, “Using Advanced Setup,” to configure
the advanced settings of the Gateway.
1. Open a Web browser. In the “Address” text box, type
http://192.168.0.1
then press Enter on the keyboard.
3
2. The Web Configurator’s “Main Menu” screen appears. Select Setup/
Configuration.
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Chapter 3 Performing a Basic Setup
3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin
Basic Setup.
4. In the next screen, follow the on-screen instructions, then click Next.
5. In the next screen, select the type of connection provided by the ISP by
clicking in the circle next to PPPoA or PPPoE. If unsure about the selection,
check the information provided by the ISP. Then, enter the User Name and
Password provided by the ISP in the appropriate text boxes. If no user name
or password is needed, click in the box next to “My ISP does not require a
username and password.” Click Next.
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Chapter 3 Performing a Basic Setup
6. Click the Save and Restart button in the “Save and Restart” screen.
7. The “Congratulations” screen appears. The Gateway is successfully configured.
The Power light flashes rapidly while the Gateway restarts, then glows steadily
green when fully operational. The Internet light will also glow steadily green. The
Gateway is now configured and users can start surfing the Web.
If an error stating the Web browser was unable to connect to the Internet appears,
check the configuration settings. Ensure all the information required by the ISP was
entered correctly.
Changing the User Name and Password
To create or change the user name and password, controlling access to the
Gateway’s Web Configurator screens, follow these instructions:
1. From the Setup/Configuration screen, select Admin Username/Password
from the menu on the left side.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
2. The “Change Admin Username/Password” screen appears. Enter a new
user name (optional) in the “New Username” text box, then a password in
the “New Password” text box. Re-enter the password in the “Re-enter New
Password” text box. Make sure to write the user name and password down
and keep them in a secure location. They will be needed to access to the
Gateway’s Web Configurations screens in the future.
3. Click Save and Restart at the bottom of the screen.
4. The “Save and Restart” page appears. Click the Save and Restart button to
save the settings changed in the Change Admin Username/Password screen.
Once the Gateway has rebooted, the password is active. To access the Gateway’s
Web Configuration screens, the username and password must be entered.
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Using Advanced Setup
This section contains information concerning setting up the advanced features of
the Gateway, such as wireless settings, remote management, and Web site blocking,
using the Gateway’s Web Configurator.
Accessing Advanced Setup
To access the Web Configurator’s Advanced Setup screens:
1. Open a Web browser. In the “Address” text box type:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
#
4
3. In the “Set Up/Configuration” screen, read the instructions, then select
Advanced Setup from the menu on the left side.
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Chapter 4 Using Advanced Setup
4. In the next screen, read the recommendations. To perform an advanced setup
on the Gateway, click Begin Advanced Setup.
5. The “Configuring the Advanced Settings” screen appears. To check all the set-
tings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu bar on the left.
Note: To save changes made in any of the Advanced Setup
☞
screens, click Save and Restart at the bottom of the gray menu
on the left side of the screen.
WAN IP Address
Selecting WAN IP Address in the “Configuring the Advanced Settings” screen gen-
erates the “WAN IP Address” screen. WAN IP Address allows manual set up of the
IP address of the Gateway. There are five ways to do this: Transparent Bridging,
Obtain an IP Address through PPPoE, Obtain an IP Address Through PPPoA,
Obtain an IP Address through DHCP, and Specify a Static IP Address.
Note: If unsure about which connection is present, check with
☞
the Internet Service Provider (ISP) before continuing.
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Chapter 4 Using Advanced Setup
After selecting a connection type, click Next to continue configuring the connection.
Transparent Bridging
Select this option to use the Gateway as a transparent bridge. This option should
only be used if the Gateway is being used as a Modem to connect your computer to
the Internet via a DSL connection. When the Gateway is being used as a transpar-
ent bridge, it does not provide any firewall security.
Obtain an IP Address through PPPoE or PPPoA
Select one of these options to allow the Gateway to use the Point-to-Point over
Ethernet (PPPoE) or Point-to-Point over ATM (PPPoA) protocol.
“Broadband Connection via PPPoE” screen:
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Chapter 4 Using Advanced Setup
“Broadband Connection via PPPoA” screen:
If a User Name and Password was entered in the Installation Buddy or during
Basic Setup, it should be displayed in the “Broadband Connection via PPPoE/
PPPoA” screen. If not, enter the information now. If the information is unavailable,
contact the ISP.
PPP Auto Connect
If PPP auto connect is activated (by clicking in the appropriate check box), the
Gateway will attempt to automatically redial the PPP connection if it is dropped
or disconnected during an online session. Actiontec recommends that you turn
PPP Auto Connect ON.
Encapsulation (PPPoA only)
Select one of the encapsulation options, based on information received from the
ISP.
Obtain an IP Through DHCP
Select this option if the IP service is configured to use RFC 1483 Bridged or Routed
(used for configurations without a Static IP assigned by an ISP). In this mode, the
Gateway will query the Internet Service Provider (ISP) to receive the IP address
and routing information, which will terminate at the Gateway, as opposed to the IP
address and routing information being bridged to terminate at the computer. This
allows the use of the router capabilities for the Local Area Network (LAN).
Some ISPs need to authenticate their end users with a Host Name and/or Domain
Name. If this is the case, check with the ISP for a host name and domain name and
enter them in the appropriate text boxes in the “Broadband Connection via DHCP”
screen. If the ISP does not require these settings, leave the text boxes blank.
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Chapter 4 Using Advanced Setup
Note: Contact the ISP if unsure of the proper configuration.
☞
Specify a Static IP Address
Select this option if the ISP service is configured to use RFC 1483 Bridged or
Routed using a Static IP Address. Enter the IP Address, Subnet Mask, and Default
Gateway Address provided by the ISP in the “Broadband Connection via Static
IP Address” screen, which causes the IP address and routing information to termi-
nate at the Gateway, as opposed to the IP address and routing information being
bridged to terminate at the computer. This allows the use of the router capabilities
for the Local Area Network (LAN).
Note: Contact the ISP if unsure of the proper configuration.
☞
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Chapter 4 Using Advanced Setup
LAN IP Address
Selecting LAN IP Address in the “Configuring the Advanced Settings” screen generates the “LAN IP Address” screen.
The values in the “Device IP Address” and “Device LAN Netmask” text boxes are the
IP address and Subnet mask of the Gateway as seen on the network. These values
can be modified for your LAN network, but Actiontec recommends keeping the
default factory settings (IP address 192.168.0.1 Subnet mask 255.255.255.0).
Note: If the Gateway’s LAN IP Address is modified, ensure the
☞
DHCP Server range is within the same subnet. For more infor-
mation, see “DHCP Server Configuration.”
After changing settings, click Next or Back to continue, or Save and Restart to
make all changes permanent.
DHCP Server
Selecting DHCP Server in the “Configuring the Advanced Settings” screen generates the “DHCP Server” screen. The Gateway has a built-in DHCP (Dynamic Host
Configuration Protocol) server that automatically assigns a different IP address to
each computer on the network, eliminating IP address conflicts.
The factory default setting is On. To disable the DHCP Server, select Off.
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Chapter 4 Using Advanced Setup
Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP
Server option is Off, ensure the IP addresses of the networked computers are
on the same subnet as the IP address of the Gateway. For more information, see
“DHCP Server Configuration.”
DHCP Server Configuration
Clicking Next in the “DHCP Server” screen (if the DHCP server is activated) generates
the “DHCP Server Configuration” screen. Change IP address range and DNS server
information here.
Beginning IP Address
The “Beginning IP Address” is the IP address at which the DHCP server starts
assigning IP addresses. Actiontec recommends keeping the factory default setting
(192.168.0.2).
Ending IP Address
The “Ending IP Address” is the IP Address at which the DHCP Server stops
assigning IP addresses. Actiontec recommends keeping the factory default settings (192.168.0.254).
The beginning and ending IP addresses define the IP address range of the
Gateway. If the default values are left intact, the Gateway supplies a unique IP
address between 192.168.0.2 and 192.168.0.254 to each computer on the network. Note that the first three groups of numbers of the addresses are identical;
this means they are on the same subnet. The IP address of the Gateway must
be on the same subnet as the IP address range it generates. For instance, if the
Gateway’s IP address is changed to 10.33.222.1, set the beginning IP address to
10.33.222.2, and the ending IP address to 10.33.222.254.
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Chapter 4 Using Advanced Setup
Lease Time
“Lease Time” is the amount of time, in seconds, the DHCP server will lease a
particular IP address. Default is 86400 seconds (24 hours), after which a new IP
address must be released. To extend the lease time, enter a larger number.
Domain Name
“Domain Name” allows a network administrator to enter a domain name if the
network is being used in a domain environment.
DNS (Dynamic or Static)
These options designate the type of DNS server provided by the ISP. If the ISP
provided DNS server information, select the type here. If not, leave as is.
DNS Server 1
“DNS Server 1” is the primary DNS server provided by the ISP. If the ISP pro-
vided DNS server information, enter it here. If not, leave the text box intact.
DNS Server 2
“DNS Server 2” is the secondary DNS provided by the ISP. If the ISP provided
secondary DNS server information, enter it here. If not, leave the text box intact.
Services Blocking
Selecting Services Blocking in the “Advanced Configuration” screen generates the
“Services Blocking” screen.
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Chapter 4 Using Advanced Setup
To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on
the network:
1. Enter the computer’s IP address in the IP Address: text box.
2. Select the Internet service(s) to be blocked.
3. Click Add to enter the computer’s IP address in the “Blocked IP Address List”
text box.
4. To remove blocked services, select the computer’s IP address in the “Blocked
IP Address List” text box and click Remove.
Website Blocking
Selecting Website Blocking in the “Configuring the Advanced Settings” screen
generates the “Website Blocking” screen. This feature enables the Gateway to block
Web sites to all computers on the network. To block a Web site, enter the address
of the Web site in the “Website” text box and click Add. The blocked Web site
address is displayed in the “Blocked Website List” text box, and will not be available to computers on the network. To remove a blocked Web site, click on it in the
“Blocked Website List,” then click Remove. Website Blocking supports blocking up
to 50 Web sites.
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Chapter 4 Using Advanced Setup
Remote Management
Selecting Remote Management in the “Configuring the Advanced Settings” screen
generates the “Remote Management” screen. Remote Management allows access
to the Gateway through the Internet via another computer. Actiontec recommends
leaving the Remote Management Off (the factory default setting).
To access the Gateway from the Internet, activate Remote Management by
selecting On and writing down the WAN IP address of the Gateway (see “WAN
IP Address”). On a computer outside of the network, open a Web browser and enter
the Gateway’s WAN IP address in the address text box. A username and password
prompt appears in the browser window. Enter the username and password in the
appropriate text boxes to access the Gateway.
Note: Before Remote Management can be activated, the admin-
☞
istrator password must be set. To do this, go to the Setup screen
and select Change Admin Password. Follow the instructions in
the subsequent screens.
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Application Layer Gateway and Port Forwarding
Selecting Application Layer Gateway in the “Configuring the Advanced Settings”
screen generates the “Application-Level Gateway (ALG) and Port Forwarding”
screen. Port forwarding allows certain programs to bypass the Gateway’s built-in
firewall, allowing access to parts of the network (for hosting a Web or ftp server,
for example). To use, select the host name of a computer on the network from the
“LAN Device” drop-down list (click the down arrow), then click Add. Next, select
a “Category” by clicking the appropriate radio button. In the “Available Rules” list
box, select a game, application, server, etc., then click Add>>. The selected item
appears in the “Applied Rules” list box. Repeat for each item needed
To remove an item from the Applied Rules list, highlight it, then click Remove.
To view an item’s rules (forwarded ports, etc.), highlight it, then click View Rule.
To create a custom set of rules, click the “User” radio button, then click New. The
“Rule Management” screen appears.
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In this screen, the user can create a custom set of rules for a game or application not listed in the Application Level Gateway screen. Enter the “Rule Name,”
“Protocol,” “Port Start,” “Port End,” and “Port Map” in the appropriate text boxes,
then click Apply. The rules are summarized at the bottom of the screen, and the
rule set will appear in the Application Level Gateway screen after clicking Back.
DMZ Hosting
Selecting DMZ Hosting in the “Configuring the Advanced Settings” screen generates the “DMZ Hosting” screen. To use DMZ hosting, enter the IP address of the
computer on the network to be used as a DMZ host in the “DMZ Host IP Address”
text box, then click On.
DMZ hosting is used to support online gaming and Internet conferencing services.
These programs usually require multiple open ports, making the network accessible from the Internet. DMZ hosting symbolically places the DMZ host computer
outside of the Gateway’s network. Actiontec recommends activating DMZ hosting
only as long as necessary.
Warning: The DMZ Host computer will be vulnerable to com-
M
puter hackers on the Internet while in DMZ mode.
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Firewall
Selecting Firewall in the “Configuring the Advanced Settings” screen generates the
“Firewall Security Level” screen. Select the level of security needed for the network.
High
If High is selected in the “Firewall Security Level” screen, the services listed at the
bottom of the screen (HTTP, FTP, POP3, SMTP, IMAP, IMAPv3, DNS, IPSEC IKE,
IPSEC ESP, HTTPS, and NNTP) are the only ones allowed to pass through the fire-
wall. All other services will be blocked.
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Medium
If Medium is selected in the “Firewall Security Level” screen, the services listed
at the bottom of the screen (HTTP, FTP, POP3, SMTP, IMAP, IMAPv3, DNS, IPSEC
IKE, IPSEC ESP, HTTPS, and NNTP) are allowed to pass through the firewall.
Additionally, the user can click in the appropriate check box to allow or deny
access for a particular service (check mark in the check box to allow; blank check
box to deny). All services not listed are denied access.
Low
If Low is selected in the “Firewall Security Level” screen, the services listed at
the bottom of the screen (NETBIOS-SSN, DNS, EPMAP, PROFILE, NETBIOS-NS,
NETBIOS-DGM, MICROSOFT-DS, SNMP, LDAP, and MICROSOFT-GC,) are blocked
by the firewall. Additionally, the user can click in the appropriate check box to
allow or deny access for a particular service (check mark in the check box to allow;
blank check box to deny). All services not listed are denied access.
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Off
If Off is selected in the “Firewall Security Level” screen, firewall filtering is based
solely on the basic NAT firewall.
Dynamic Routing
Selecting Dynamic Routing in the “Configuring the Advanced Settings” screen
generates the “Dynamic Routing” screen.
If another router or gateway is set up behind the Gateway in the network configuration, consult the documentation that came with the other router/gateway to see
what kind of Dynamic Routing is required operate it with the Gateway, then select
the appropriate option.
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NAT (Network Address Translation)
Selecting NAT in the “Configuring the Advanced Settings” screen generates the
“NAT” screen. The Gateway’s basic firewall security is based on NAT. Disabling NAT
allows the computers connected to the Gateway to be accessed by outside parties.
Do not turn NAT off unless instructed to do so by the ISP.
Static Routing
Selecting Static Routing in the “Configuring the Advanced Settings” screen generates the “Static Routing” screen. Enter the addresses in their respective text boxes,
then click Add. The address will appear in the “Static Routing Table.” To remove
an address, highlight it by clicking on it in the Static Routing Table, then click
Remove.
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UPnP (Universal Plug and Play)
Selecting UPnP in the “Configuring the Advanced Settings” screen generates the
“UPnP” screen. In this screen, the Universal Plug and play option is turned on or
off by activating the appropriate circle.
Universal Plug and Play is a zero-configuration networking protocol that allows
hardware and software (such as Netmeeting) to operate more efficiently. If
Netmeeting is not running properly, activate UPnP.
Note: Activating UPnP presents a slight security risk. After fin-
☞
ishing with the hardware or software using UPnP, Actiontec rec-
ommends deactivating UPnP.
Time Zone
Selecting Time Zone in the “Configuring the Advanced Settings” screen generates
the “Time Zone” screen. In this screen, select the time zone in which the Gateway is
being used.
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Remote Syslog Capture
Selecting Remote Syslog Capture in the “Configuring the Advanced Settings” screen
generates the “Remote Syslog Capture” screen. In this screen, the user can configure
the Gateway to allow a remote computer to access the Gateway’s system logs.
Wireless Settings
To access the Gateway’s wireless configuration screens, select Wireless Settings
from the menu on the left side of the “Set Up/Configuration” screen.
This generates the “Wireless Settings” screen.
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Wireless
To activate the Gateway’s wireless radio, click in the circle next to On. To turn off
wireless radio, click in the circle next to Off.
ESSID
ESSID is the network name assigned to the wireless network. The factory default
setting is “ACTIONTEC.” Although Actiontec recommends keeping the default
value intact, the ESSID value can be modified, using any combination of alphanumeric characters (i.e., A-Z, a-z, 0-9). All wireless-capable computers included
on the Gateway’s wireless network must have this same ESSID value. (For the
Actiontec 802.11b/g Wireless PC Card, the ESSID value must be the same as the
SSID value.)
Channel
Channel assigns the frequency band at which the Gateway communicates. In the
United States, use channels 1-11. (The factory default value is set to 9.)
Security
There are four wireless security options: Off, WEP, WEP+802.1x, and WPA. The
latter three options are different types of wireless security.
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Off
Selecting Off disables wireless security. Selecting this option allows any computer
with wireless capability and the correct ESSID value to join the wireless network.
WEP
Selecting the security option “WEP” in the Wireless Settings screen generates the
“WEP Key” screen. Here, the authentication type, encryption level, and WEP
keys are entered to activate WEP (Wired Equivalent Privacy) security encryption
for the wireless network.
Authentication Type - There are three authentication types: Open, Shared, and
Both. Open authentication allows any wireless-enabled device to recognize the
network, even if the WEP key is invalid. Shared allows only wireless-enabled
devices with the correct WEP key to recognize the network.
64-bit WEP - 64-bit WEP requires one or more keys, each key comprising five
hexadecimal pairs. A hexadecimal digit consists of an alphanumeric character
ranging from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72.
To create a set of 64-bit WEP keys, activate one or more keys by clicking in the
appropriate circles, then enter five hexadecimal digit pairs in each activated Key
text box (Key 1-, Key 2-, Key 3-, Key 4-). After activating 64-bit WEP on the
Gateway, a computer with wireless capability can join the network only if these
same keys are entered in the computer’s wireless encryption scheme.
128-bit WEP - 128-bit WEP requires one or more keys, comprising 13 hexadecimal
pairs. A hexadecimal digit consists of alphanumeric characters ranging from 0-9
or A-F. An example of a 128-bit WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-
74-5D-B1. To create a 128-bit WEP key, activate Key 1 by clicking in the appropriate circle, then enter 13 hexadecimal digit pairs in the Key text box. After activating
128-bit WEP on the Gateway, a computer with wireless capability can join the network only if this key is entered in the computer’s wireless encryption scheme.
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256-bit WEP - 256-bit WEP requires one or more keys, each key comprising 29
hexadecimal pairs. A hexadecimal digit consists of alphanumeric characters ranging from 0-9 or A-F. To create a 256-bit WEP key, activate Key 1 by clicking in the
appropriate circle, then enter 29 hexadecimal digit pairs in the Key text box. After
activating 256-bit WEP on the Gateway, a computer with wireless capability can
join the network only if this key is entered in the computer’s wireless encryption
scheme.
Note: Not all wireless PC Cards support 128- or 256-bit WEP.
☞
Ensure that all PC Cards installed in the networked computers
support 128- or 256-bit WEP before activating.
WEP+802.1x
Activating WEP+802.1x in the Wireless Settings screen generates the “Wireless
802.1x Security Settings” screen. This setting is for enterprise networks only, and
should be accessed by an experienced information systems specialist.
To set up WEP+802.1x security, enter the IP address of the RADIUS server in the
“Server IP Address” text box, and the “Secret” key (for communication between
the RADIUS server and the Gateway) in the “Secret” text box. The “Port” and
“Group Key Interval” values should remain the same
WPA
Activating WPA (Wi-Fi Protected Access) in the Wireless Settings screen generates
the “Wireless WPA Settings” screen.
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There are two levels of WPA. The “Group Key Interval,” “Server IP Address,”
“Port,” and “Secret” text boxes, along with the “802.1x” radio button, are enterprise network specific, and should only be accessed by an information systems
professional. See “WEP+802.1x” on the previous page for more information.
“PSK String” is for home network security. To set up a PSK (Pre-Shared Key),
click in the circle next to PSK String, then enter 8-63 alphanumeric characters
in the text box. All wireless-enabled devices must support WPA and know the
PSK to join the network.
Wireless MAC Authentication
Selecting Wireless MAC Authentication in the “Wireless Settings” screen gener-
ates the “Wireless MAC Authentication” screen.
This feature allows the user to control the wireless LAN network by denying or
allowing wireless access by specifying the MAC address of the wireless client(s)
allowed or denied access on the wireless network.
After changing settings, click Next or Back to continue, or Save and Restart to
make all changes permanent.
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Wireless Advanced Settings
Selecting Wireless Advanced Settings in the “Wireless Settings” screen generates
the “Wireless Advanced Settings” screen.
SSID Broadcast
To prevent unknown users from associating with the Gateway’s network (by using
“ANY” as an SSID, for example), disable the Gateway’s SSID broadcast by clicking in
the circle next to “Disable.”
802.11b/g Mode
Access to the Gateway’s network can be restricted to wireless clients using either
the 802.11b or 802.11g wireless adapters. Click on the down arrow next to the text
box and select the desired option. Actiontec recommends using the “Mixed” mode
(the default option), which enables both 802.11b and 802.11g wireless clients to
join the network.
After changing settings, click Next or Back to continue, or Save and Restart to
make all changes permanent.
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Viewing the Gateway’s Status
After configuring the Gateway, settings can be viewed by selecting Status in the
Web Configurator’s Main Menu. In the menu on the left side, there are other
Status options available: Routing Table, ARP Table, WAN Status, LAN Status,
and Active User List.
No settings (other than connecting or disconnecting from the Internet) can be
changed from the Current Status screen.
General Status
After configuring the Gateway, settings can be viewed by selecting Status in
the Main Menu. The “General Status” screen appears, displaying many of the
Gateway’s settings. No settings (other than connecting or disconnecting from the
Internet by clicking on Connect or Disconnect) can be changed from the General
Status screen.
5
Firmware Version
Displays the firmware version the Gateway is currently running.
MAC Address
Displays the MAC (Media Access Control) address of the Gateway.
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WAN - Connection
Displays the state of the connection to the ISP service (Connected, Disconnected,
or Connecting).
WAN - Mode
Displays the type of connection used to communicate with the ISP.
WAN - IP Address
Displays the IP address the ISP assigned to the Gateway.
WAN - Subnet Mask
Displays the subnet mask address the ISP assigned to the Gateway.
WAN - Gateway
Displays the Gateway address (for the IP address and subnet mask) the ISP
assigned to the Gateway.
WAN - DNS #1 & #2
Displays the Domain Name Server address(es) the ISP assigned to the Gateway.
LAN - IP Address
Displays the Local Area Network’s (LAN) IP address.
LAN - Net Mask
Displays the subnet mask address configured for the LAN IP address.
LAN - DHCP Server
Displays the state of the DHCP Server (On or Off).
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Chapter 5 Viewing the Gateway’s Status
In the menu on the left side, there are other Status options available: Routing
Table, ARP Table, WAN Status, LAN Status, and Active User List. Click to gen-
erate the Status option of choice.
Routing Table
Selecting Routing Table generates the “Routing Table” screen. This screen displays
on overview of the Gateway’s routes.
ARP Table
Selecting ARP Table generates the “ARP Table” screen. This screen displays the
IP address, MAC address and interface type of locally connected computers and
devices.
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Chapter 5 Viewing the Gateway’s Status
WAN Status
Selecting WAN Status generates the “WAN Status” screen. This screen displays on
overview of the Gateway’s WAN (Wide Area Network) connection, including infor-
mation concerning the WAN and DSL connection, as well as OAM statistics.
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Chapter 5 Viewing the Gateway’s Status
LAN Status
Selecting LAN Status generates the “LAN Status” screen. This screen displays on
overview of the Gateway’s LAN (Local Area Network) port connections, including
information concerning any Ethernet, USB, and/or wireless connections.
Active User List
Selecting Active User List generates the “Active User List” screen. This screen dis-
plays a list of the users currently connected to the Gateway accessing the Internet
with Network Address Translation (NAT) security activated.
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Using Utilities
6
To access the Gateway’s Web-based Utilities, select Utilities from the Web
Configurator’s Main Menu screen. The “Utilities” screen appears.
From this screen, the Web activity and system log can be viewed, the DSL settings
changed, the Gateway’s factory default settings restored, and the Gateway’s firmware upgraded.
Web Activity Log
The Web Activity Log provides information about the Web sites each computer
on the Gateway’s network has visited. To access the Web Activity Log, select Web
Activity Log from the “Utilities” screen.
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Auto Refresh
To set the Web Activity Log screen to automatically refresh at certain intervals, activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log
screen, then enter a time value (in seconds) in the text box, or click on the down
arrow and select a time value from the menu that appears. The Web Activity Log
will refresh at the selected interval.
Manual Refresh
To set the Web Activity Log screen to manually refresh, activate the circle next to
“Manual Refresh” at the bottom of the Web Activity Log screen. To refresh the Web
Activity Log screen, click Refresh.
System Log
The System Log provides information about the Gateway’s activity. To access the
Web Activity Log, select Web Activity Log from the “Utilities” screen.
System Log (Size)
Select the size of the system log displayed here. The smaller the size, the shorter the
length of the system log saved.
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Display
View other saved logs by selecting a log from this drop-down list.
Save & Restart
Pressing this button saves any changes to the System Log screen and causes the
Save and Restart screen to appear.
Save Log As
Pressing this button allows the user to save a log as a file.
DSL Settings
To access DSL Settings, select DSL Settings from the “Utilities” screen. The
Gateway’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be changed
from this screen. Actiontec recommends not changing these values without first
consulting the ISP.
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Restore Default Settings
To restore the Gateway to its factory default settings, select Restore Default Settings
from the “Utilities” screen. When the “Restore Default Settings” screen appears, click
Restore Default Settings. Any changes made to the Gateway’s settings will be lost
and the factory default settings restored. During this process, the Gateway’s Power
light flashes and the Gateway is disabled.
Warning: Do not unplug the Power cord from the Gateway
N
during the Restore Default Settings process. Doing so may result
in permanent damage to the Gateway.
When the Power Light stops flashing and glows steadily green, the Gateway is fully
operational.
Upgrade Firmware
Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade
Firmware” screen. Actiontec periodically posts firmware upgrades to enhance the
Gateway’s capabilities. Follow the instructions on-screen to upgrade the Gateway’s
firmware.
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Setting Up a Network
7
Other computers can be connected to the Gateway to form a network, which
allows the computers to transfer files, communicate with each other, and share an
Internet connection. The networked computers can be connected to the Gateway
in three ways: Ethernet, USB, or wirelessly.
Ethernet
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen
appears, read the on-screen instructions, then click Next.
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Chapter 7 Setting Up a Network
2. Read the instructions, select Adding Computers by clicking on the appropriate
check box, then click Next.
3. Select Ethernet, then click Next.
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4. When the next window appears, get the yellow Ethernet cable from the
Quick Start Kit, then click Next.
5. Plug one end of the yellow Ethernet cable into one of the open yellow ports
on the back of the Gateway, then click Next.
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Chapter 7 Setting Up a Network
6. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer, then click Next.
Note: An Ethernet port looks similar to a phone port, but is
☞
slightly bigger.
7. Make sure one of the Ethernet lights glows steadily green, then click Next.
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Chapter 7 Setting Up a Network
8. A series of congratulations windows appears. Click through them to exit the
Installation Buddy.
The computer is connected to the Gateway via Ethernet. To connect more computers to the Gateway via Ethernet, repeat this procedure.
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USB
Note: If the first computer connected to the Gateway is connect-
☞
ed via USB, no other computers can be connected in this manner. Connect additional computers via Ethernet (see page 71).
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen
appears, read the on-screen instructions, then click Next.
2. Read the instructions, select Additional Computers by clicking on the appro-
priate check box, then click Next.
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3. Select USB, then click Next.
4. When the next window appears, get the blue USB cable from the Quick Start
Kit, then click Next.
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5. Plug one end of the blue USB cable into the blue USB port on the back of
the Gateway, then click Next.
6. Plug the other end of the blue USB cable into a USB port on the front or
back of the computer, then click Next.
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7. Make sure the USB light glows steadily green, then click Next.
8. A series of congratulations windows appears. Click through them to exit the
Installation Buddy.
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The computer is connected to the Gateway via USB.
Wireless
To create a wireless network with the Gateway, see “Wireless Settings” on page 54
of this manual. After setting up a wireless network, consult the manual of the wireless adapter connected to the computer to connect to the Gateway’s wireless network. Computers wirelessly connected to the Gateway must have wireless capabilities (via a PCI wireless adapter, USB wireless adapter, built-in wireless adapter, etc.).
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Troubleshooting
8
This chapter contains a list of problems that may be encountered while using the
Gateway, and techniques to solve them. Note that these techniques may not be successful in all cases. Also included is a list of frequently asked questions.
Troubleshooting
Cannot Use the Internet
Physical Connections
Ensure the Gateway’s Power light is on, as well as the appropriate lights for any
active connections (Ethernet, USB, Wireless). If the connection is not active,
reconnect the appropriate cable or adapter.
Connection to the Router
Check that the default IP address the computer is receiving is correct by selecting
Start, Run, typing cmd in the “Open” text box, and then typing ipconfig. The
IP address should be 192.168.0.x (with “x” representing a number from 2 through
254), and the Default Gateway address should be 192.168.0.1. If not, restart
the computer to allow the Gateway to assign a IP address. If a static IP address
was previously assigned to the computer, it will need to be removed before the
Gateway can dynamically assign a new IP address. After the computer restarts,
check the IP address of the computer again. If it is still not correct, type ipcon-
fig /? (note the space after ipconfig) to receive an explanation on how to
release and renew the IP address.
Once the IP address has been verified as correct, open a Web browser. In the
“Address” text box, type 192.168.0.1 and click Go. The Gateway’s Web
Configurator Main Menu screen appears, verifying the Gateway’s active connection.
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Connection to the Internet
To verify the Gateway’s connection to the Internet, open a Web browser. In the
“Address” text box, type 192.168.0.1 and click Go. The Gateway’s Web
Configurator Main Menu appears. Select Status, and once the “Status” screen
appears, verify that “Connected” is displayed in the “WAN” section of the screen.
If not, power cycle the Gateway by unplugging and then replugging the Power
cord. After power cycling the Gateway, check the connection status again. If still
disconnected, go to the Main Menu, select Setup, and go through a Basic Setup
procedure, making sure to enter all correct selections for your connection. After
saving all settings and restarting the Gateway, check the connection status again.
If still disconnected, unplug the Gateway’s Power cord and leave it unplugged for
at least 10 minutes. Replug the Power cord, restart the Gateway, and check the
connection again.
Frequently Asked Questions
This section contains a list of questions concerning the Gateway, and answers to
the questions.
General
I have run out of Ethernet ports on my Gateway. How do I add more
computers?
Plugging in an Ethernet hub or switch can expand the number of ports on the
Gateway. Connect a standard Ethernet cable from the “Uplink” port of the new
hub or switch to an Ethernet port on the Gateway, then connect additional computers to the Ethernet hub or switch.
Which protocols does the Gateway support?
The internal LAN connections support multiple protocols (e.g. TCP/IP, NetBEUI,
IPX/SPX, and AppleTalk). The External WAN connection supports only TCP/IP.
Which connection speeds does the Gateway support?
The LAN connections on the Gateway support 10/100 Mbps. The WAN connec-
tion supports 8 Mbps because of the physical restrictions placed on broadband
connections. The 802.11g wireless connection supports up to 54 Mbps connection speeds (depending on signal quality, environmental factors, and physical
distance).
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Will my Xbox work with the Gateway?
Yes, the Gateway is compatible with the Xbox. You will need to set a static IP on
the Xbox in the Xbox live network settings, and forward ports 3074 (both UDP
and TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution
errors.
Is the Gateway flash-upgradeable? How do I do it?
Yes, the firmware is upgradeable. You can find a link to the firmware site under
“Utilities” in the Web-based configurator (see page 67).
Does the Gateway function as a DSL modem?
Yes, the Gateway has a built-in DSL Modem.
Wireless
Can I use an 802.11b wireless card to connect to the Gateway?
Yes, the Gateway can handle 802.11b cards or 802.11g cards. The 802.11g standard is backward compatible with the 802.11b standard. The Gateway can be
setup to handle just “g” wireless cards, just “b” wireless cards, or both.
If I install several Gateways in different locations in my building, will they
be able to talk to each other? Will I be able to stay connected as I move
between them?
The Gateway does not communicate with other access points, since it is a single
access point system. If you install several Gateway devices and move between
coverage areas, your wireless device would actually have to reconnect to a separate network.
Which wireless cards will work with the Gateway?
The Gateway will connect with any wireless card supporting the 802.11g or
802.11b wireless standards.
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Can my wireless signal pass through floors, walls, and glass?
The physical environment around the Gateway can have a varying effect on
wireless signal strength and quality. The more dense an object, the greater the
interference. Concrete or metal reinforced structures will cause a higher degree
of signal loss than those made of wood, plaster, or glass.
I have an Apple computer that uses the Airport wireless device. Is this
device compatible with the Gateway?
Yes, the Apple Airport system complies with the 802.11b and 802.11g standards.
If you use the WEP security feature, refer to the Apple Airport documentation
for information on the proper method to enter the WEP key for compatibility
with the Gateway’s hexadecimal WEP entry.
Network
I use my laptop at work and at home. Is there something special I need to
do to make it work in both places?
Yes. You must reconfigure your network settings, including Workgroup, Domain,
Password, User name, IP addressing, and any other specific settings used by your
company. You may also use third-party software like NetSwitcher to automatically switch between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range for the Gateway is 192.168.0.2 to 192.168.0.254 by default.
How do I find out which IP address my computer is using?
Windows 98, 98SE, and Me - Select Start, Run, and type winipcfg. Press Enter.
When the “Winipcfg” window appears, ensure your network device is selected.
Windows NT, 2000, and XP - Select Start, Run and type cmd. Press Enter. When
the command screen is displayed, type ipconfig and press Enter.
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I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?
No. Select the appropriate operating system, below, and follow the steps to
refresh your IP address.
Windows 98, 98SE, and Me - Go to Start, Run, type winipcfg, and press Enter.
Ensure the Ethernet adapter is selected in the device box. Press the Release_all
button, then press the Renew_all button.
Windows NT 4.0 and 2000 - Go to Start, Run, type cmd, and press Enter. At the
DOS prompt type ipconfig /release, then type ipconfig /renew.
(Note the space after ipconfig.)
Windows XP - Unplug the Ethernet cable or wireless card and plug it back in.
Can I run an application located on another computer over the network?
Yes, if the application is designed to run over a network.
Can I play games between computers on my network, or on the Internet?
Yes, if the games were designed for multi-player or LAN play. For specific infor-
mation about whether a game is capable of Internet or LAN play, refer to the
game documentation. Some games require ports to be forwarded to host or join
games over the Internet.
I have an FTP or Web server on my network. How can I make it available to
users on the Internet?
For a Web server, enable port forwarding for port 8080 to the IP address of the
server and set up the Web server to receive on that port, as well. (Configuring the
server for static IP address use is recommended.) For an FTP server, enable port
forwarding for port 21 to the IP address of the server. (Configuring the server for
static IP address use is recommended.)
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Connections
How many computers can be connected through the Gateway?
The Gateway is capable of 253 connections, but having no more than 45 connections is recommended. As the number of connections increases, the available
speed for each computer decreases.
Security
What is the default username for the Gateway?
The default username for the Gateway is admin (all lower case). To activate the
password to protect the Gateway, change the default password, which is blank by
default. Remote management is not available on the Gateway until the default
password is changed.
Does the Gateway function as a firewall?
Yes. The Gateway provides its security through the use of a NAT and SPI (Stateful
Packet Inspection) firewall, which acts as a physical barrier between your net-
work and the Internet.
What is NAT and how does it protect my network?
NAT (Network Address Translation) is a type of security that masks the private
IP addresses of the computers on your network with a single public IP address.
With NAT, the private IP address of the computers on your network is never
transmitted over the Internet.
Which Virtual Private Networking (VPN) protocols are supported?
The Gateway supports pass-through for PPTP, L2TP, and IPSec.
Can I use Internet firewall or security programs with my network?
Because the Gateway has firewall security, it is not necessary to use any other
program for security. The use of third-party firewall or Internet security software is not recommended, since certain programs create problems on a private
network (BlackIce Defender, Norton Internet Security, and ZoneAlarm, for
example).
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Reference
a
This appendix contains information about various topics, including accessing
information about your Windows computer.
Locating Computer Information
The following procedure is valid for computers running Windows 98 SE, Me,
NT 4.0, 2000, and XP.
1. From the desktop, right-click on My Computer.
2. Select Properties from the menu that appears.
3. When the “System Properties” window appears, select General.
The version of the operating system, processor type, and amount of RAM
installed in the computer are listed here.
4. Close the System Properties window.
5. From the desktop, double-click on My Computer.
6. Right-click the icon representing your hard disk. For example: Local Disk (C:).
Some computers have multiple hard disks.
7. From the menu that appears, select Properties.
8. When the window appears, select General.
9. The free space value is the available space on the hard disk.
10. Close all windows.
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Appendix a Reference
Locating Windows Operating System Files
If the operating system files reside on the hard drive of the computer, follow the
instructions below to locate them. If the files are not on the hard drive, they must
be loaded from the installation disks.
Windows 98 SE
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
*.cab
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \SYSTEM.
8. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
9. Close the Find: All Files window.
Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3. Windows Me: The “Search Results” window appears. In the “Search for files or
folders named” text box, enter:
*.cab
Windows 2000: The “Search Results” window appears. In the “Search for files
or folders named” text box, enter:
i386
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Appendix a Reference
4. Click the down arrow next to the “Look in” text box and select My
Computer from the list that appears.
5. Click Search Now.
6. Windows Me: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINDOWS \OPTIONS\INSTALL.
Windows 2000: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINNT \Driver Cache.
7. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
8. Close the Search Results window.
Windows NT 4.0
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
i386
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “i386”) for future reference.
9. Close the Find: All Files window.
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Windows XP
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3. The “Search Results” window appears. In the panel at left titled “What do you
want to search for?”, click All files and folders.
4. Another panel, titled “Search by any or all of the criteria below” appears. In
the “Look in” text box, click the down arrow and select My Computer from
the menu that appears.
5. In the “All or part of the file name” text box, enter:
i386
6. Click Search.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \Driver Cache\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “\i386”) for future reference.
9. Close the Search Results window.
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Setting Up Static IP on the Computer
To communicate with the Gateway from a computer on the network (to use
the Web Configuration Utility, for example), the user may have to switch the IP
address settings from DHCP-enabled to static IP, so that the computer and the
Gateway are on the same network subnet.
To set up static IP on a computer, select the operating system and follow the
instructions.
Note: The following procedures are based on the Gateway’s
☞
factory default IP address. If the Gateway’s IP address has been
changed, enter the new IP address when instructed to enter an IP
address.
Windows 98 SE
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
b
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Appendix b Setting Up Static IP on the Computer
3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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Appendix b Setting Up Static IP on the Computer
5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Select IP Address.
7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is
selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
8. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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Appendix b Setting Up Static IP on the Computer
9. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
10. Click OK. The TCP/IP Properties window disappears.
11. In the Network window, click OK. The Network window disappears.
12. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing access to
the Gateway’s Web Configurator utility (as shown in chapters 3, 4, 5, and 6).
Windows Me
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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Appendix b Setting Up Static IP on the Computer
3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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Appendix b Setting Up Static IP on the Computer
5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Click IP Address.
7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is
selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
8. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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Appendix b Setting Up Static IP on the Computer
9. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
10. Click OK. The TCP/IP Properties window disappears.
11. If there is a check in the box next to “Detect connection to network media,”
click on it to uncheck the box.
12. In the Network window, click OK. The Network window disappears.
13. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing access to
the Gateway’s Web Configurator utility (as shown in chapters 3, 4, 5, and 6).
Windows 2000
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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