Actiontec GT701D User Manual

DSL Modem
Model #: GT701D
User Manual
Ver 1 .0
Solutions for the Digital Life
1 Introduction 1
Minimum System Requirements 1 Features 2 Getting to Know the Modem 3
2 Performing a Quick Setup 7
Accessing Quick Setup Screens 7 Changing the Password 9
3 Viewing the Modem’s Status 11
Broadband Connection Status 11 Network Status 14
4 Configuring Advanced Setup Options 15
Accessing the Advanced Setup Options 15 DSL Settings 17 DHCP Settings 18 LAN IP Address 20 WAN IP Address 21 QoS Settings Upstream 23 QoS Settings Downstream 25 QoS Status 26 Remote Management 26 Telnet Timeout Setting 27 Dynamic Routing 28 Static Routing 28 UPnP (Universal Plug and Play) 29 Time Zone 29 Remote Syslog Capture 30
5 Configuring Security Settings 31
Accessing Wired Security Screens 31 Admin User Name and Password 32 Firewall 33 Port Forwarding 37 DMZ Hosting 39 NAT (Network Address Translation) 40
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6 Configuring Internet Access Controls 41
Accessing Internet Access Control Screens 41 Services Blocking 42 Website Blocking 43 Schedule Rules 44
7 Configuring the Modem’s Utilities 47
Accessing the Utilities Screens 47 Restore Default Settings 49 Upgrade Firmware 49 Web Activity Log 50 System Log 51 OAM Ping Test 52 Ping Test 52 Reboot 53
8 Troubleshooting 55
Troubleshooting 55 Frequently Asked Questions 57
A Specifications 61
General 61 LED Indicators 62 Environmental 62
B Setting up Static IPon a Computer 63
Windows 2000 63 Windows XP 68 Windows Vista 71
C Service Acronyms 75
Service Acronym Definitions 75
D Glossary 79 Notices 83
Regulatory Compliance Notices 83 Modifications 83
Limited Warranty 85
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Introduction
Thank you for purchasing the Actiontec DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the DSL Modem is sure to be one of the keys to your success.
Minimum System Requirements
t Active DSL service
t Computer with a 10 Mbps or 10/100 Mbps Ethernet connection
t Microsoft Windows 2000, XP, Vista
Mac OS 7.1+, 8.0+, 9.0+, OS X+
t Internet Explorer 4.0 or higher (5.x+ recommended) or Netscape Navigator
4.0 or higher (4.7+ recommended)
t TCP/IP network protocol installed on each computer
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Actiontec DSL Modem User Manual
Features
t ADSL WAN port (RJ-11)
t Full-rate ANSI T1.413 Issue 2, ITU G.992.1(G.dmt) and G.992.2(G.lite)
standard compliance
t Auto-handshake for different ADSL services
t Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet
t Precise ATM traffic shaping
t IP packet routing and transparent bridge
t RIP-1, RIP-2, and static routing protocol support
t Built-in NAT, DHCP server
t DNS relay support
t PAP/CHAP authentication, administrative passwords through Telnet
t IEEE 802.3 Ethernet standard compliance
t 10/100 Base-T Ethernet ports (4)
t Fast Ethernet flow control support
t Web-based configuration setup
t FTP firmware upgradeable
t Web download support
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Chapter 1 Introduction
Getting to Know the Modem
This section contains a quick description of the Modem’s lights, ports, etc. The Modem has several indicator lights (LEDs) on its front panel and a series of ports on its rear panel.
Front Panel
The front panel of the Modem features four lights: Power, DSL, Internet, and Ethernet.
Power Light
The Power light displays the Modem’s current status. If the Power light glows steadily green, the Modem is receiving power and fully operational. When the Power light is rapidly flashing, the Modem is initializing. If the Power light glows red when the Power cord is plugged in, the Modem has suffered a critical error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Modem is connected to a DSL line and the unit is able to synchronize to the DSL signal from the ISP. When it flashes, the Modem’s built-in DSL modem is training for the DSL service.
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Actiontec DSL Modem User Manual
Internet Light
When the Internet light glows steadily, the Modem is connected to the DSL provider.
Ethernet Light
The Ethernet light illuminates when the Modem is connected to a computer via its yellow Ethernet port.
Rear Panel
The rear panel of the Modem features three ports (DSL, Ethernet, and Power), as well as a Reset switch.
Ethernet Port
The Ethernet port is used to connect a computer to the Modem via Ethernet cable. The Ethernet port is a 10/100 Mbps auto-sensing port, and either a straight-through or crossover Ethernet cable can be used when connecting to the port.
DSL Port
The DSL port is used to connect the Modem to a DSL (Digital Subcriber Line) connection.
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Chapter 1 Introduction
Reset Switch
Depressing the Reset switch restores the Modem’s factory default settings. To reset the Modem, depress and hold the Reset switch for five to seven seconds. The reset process will start after releasing the switch, during which the Power light will turn from green to orange.
USB Port
The USB port is used to connect a computer to the Modem via USB cable.
Power Port
The Power port is used to connect the Power cord to the Modem.
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Warning: Do not unplug the Power cord from the Modem dur-
ing the reset process. Doing so may result in permanent damage to the Modem.
Power Switch
The Power switch is used to power the Modem on and off.
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Performing a Quick Setup
This chapter is a guide through a quick set up of the Modem, including how to connect the Modem to the ISP.
To c o m p l e t e t h e q u i c k s e t u p , h a v e t h e We l c o m e L e t t e r o r ISP Worksheet handy. If the document is not available, contact the ISP immediately.
Accessing Quick Setup Screens
To a c c e s s t h e Q u i c k S e t u p s c r e e n s :
1. Open a Web browser. In the “Address” text box, type: http://192.168.0.1 then press Enter on the keyboard.
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Actiontec DSL Modem User Manual
2. Another screen appears. Click Manual Setup for Internet Access.
3. Follow the instructions in the “Welcome to the Quick Setup” screen, then click Ne xt.
4. At the top of the next window, select the type of connection used by the ISP.
4a. If PPPoA or PPPoE was selected in step 4, the default user name and pass-
word are entered in the appropriate text boxes. If “RFC1483 via DHCP” w as sele cted , g o to step 5.
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Chapter 2 Performing a Quick Setup
5. Click Apply at the bottom of the screen.
6. Read the instructions on the next screen. The Modem is successfully
configured.
The Power light flashes rapidly while the Modem restarts, then glows steadily green when fully operational. The Internet light will also glow steadily green. The Modem is now configured and users can start surfing the Internet. If an error appears, stating the Web browser was unable to connect to the Internet, check the configuration settings. Ensure all the information required by the ISP is entered correctly.
Changing the Password
To create or change the password allowing access to the Modem’s Web Configuration screens, follow these instructions:
1. From the “Home” screen, select Security.
2. The “Security” screen appears. Select “Admin User Name and Password.”
3. The “Change Admin Username/Password” screen appears. Enter a new
Username in the “Admin User Name” text boxt, then enter a new password in the “Admin Password” text box. Make sure to write down the user name and password and keep it in a secure location. They will be needed to access the Modem’s Web Configuration screens in the future.
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Actiontec DSL Modem User Manual
4. Click Apply at the bottom of the screen.
5. Read the instructions on the next screen. The user name and password are
successfully changed.
Once the Modem has rebooted, the new user name and password are active. To access the Modem’s Web Configuration screens, the new user name and password must be entered.
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Viewing the Modem’s Status
After configuring the Modem, the Modem’s connection and network status can be viewed. The Internet connection status is viewed in the “Broadband Connection Status” screen, while the network status is viewed in the “My Network” screen.
Broadband Connection Status
To view the Modem’s connection statistics, select Status from the strip of icons at the top of any Gatetway GUI screen. The “Broadband Connection Status” screen appears. There are three sections in this screen: General Statistics, PPP Status, and DSL Status.
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Note: No settings (other than connecting or disconnecting from the Internet by clicking on Connect or Disconnect) can be changed from the Broadband Connection Status screen.
General Statistics
The top section of the Broadband Connection Status screen displays general statis­tics regarding the Modem, including model number, firmware version, IP address, and gateway IP address.
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Actiontec DSL Modem User Manual
PPP Status
The middle section of the Broadband Connection Status screen displays the status of the Modem’s PPP connection, including user name, authentication failures, and packets sent and received.
DSL Status
The bottom section of the Broadband Connection Status screen displays the status of the Modem’s DSL connection, including mode settings, connection status, and number of discarded packets. Click Reset to refresh all statistics on this screen
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Chapter 3 Viewing the Modem’s Status
In the menu on the left side of the Broadband Connection Status screen, there are two other options available to view: NAT Table and Routing Table. Click to gen- erate the option of choice.
NAT Table
Selecting NAT Ta b l e generates the “NAT Table” screen. This screen displays an overview of the current list of open connections through NAT (Network Address Translation) the Modem supports between the networked computers and the Internet.
Routing Table
Selecting Routing Table generates the “Routing Table” screen. This screen displays an overview of the Modem’s network routes.
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Actiontec DSL Modem User Manual
Network Status
To view the Modem’s network status, select My Network from the strip of icons at the top of any Modem GUI screen. The “My Network” screen appears, listing all devices connected to the network. From this screen, various settings can be accessed, including Website blocking, Schedule Rules, and Enable Application.
To view the network status of a particular device, click View Device Details for the device. An overview of the device’s network status appears.
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Configuring Advanced Setup Options
This chapter explains how to configure the Modem’s advanced setup options, such as Remote Management, DHCP settings, and Quality of Service (QoS).
Accessing the Advanced Setup Options
To a c c e s s t h e “A d v a n c e d S e t u p ” o p t i o n s , f o l l o w t h e s e i n s t r u c t i o n s :
1. Open a Web browser. In the “Address” text box, type: http://192.168.0.1 then press Enter on the keyboard.
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Actiontec DSL Modem User Manual
2. The Main screen appears. Click Advanced Setup.
3. A login window appears. Enter the user name and password in the appropri-
ate text boxes, then click OK.
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Note: The default user name is “admin.” The default password is “password.”
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Chapter 4 Configuring Advanced Setup Options
4. The “Advanced Setup” screen appears. To modify a specific configuration, click on its name in the menu bar on the left, or from the list in the middle of the screen.
DSL Settings
To a c c e s s D S L S e t t i n g s , s e l e c t DSL Settings from the “Advanced Setup” screen. The Modem’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be changed from this screen. We recommend not changing these values without first consult­ing the ISP.
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Actiontec DSL Modem User Manual
DHCP Settings
Selecting DHCP Settings in the “Advanced Setup” screen generates the “DHCP Settings” screen. The Modem has a built-in DHCP (Dynamic Host Configuration Protocol) server that automatically assigns a different IP address to each computer on the network, eliminating IP address conflicts. The factory default setting is On. To disable the DHCP Server, select Off, then click Apply.
We strongly recommend leaving the DHCP Server option On. If the DHCP Server option is Off, ensure the IP addresses of the networked computers are on the same subnet as the IP address of the Modem. For more information, see “DHCP Server Configuration.”
DHCP Server Configuration
Clicking in the check box labeled “I would like to adjust the DHCP server settings” activates the text boxes at the bottom of the DHCP Settings screen. Change the IP address range and DNS server information in these text boxes.
Beginning IP Address
This is the IP address at which the DHCP server starts assigning IP addresses. We recommend keeping the factory default setting (192.168.0.2).
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Chapter 4 Configuring Advanced Setup Options
Ending IP Address
This is the IP address at which the DHCP server stops assigning IP addresses. We recommend keeping the factory default settings (192.168.0.254).
The beginning and ending IP addresses define the IP address range of the Modem. If the default values are left intact, the Modem supplies a unique IP address between 192.168.0.2 and 192.168.0.254 to each computer on the net­work. Note that the first three groups of numbers of the addresses are identical; this means they are on the same subnet. The IP address of the Modem must be on the same subnet as the IP address range it generates. For instance, if the Modem’s IP address is changed to 10.33.222.1, set the beginning IP address to
10.33.222.2, and the ending IP address to 10.33.222.254.
Subnet Mask
Enter the IP address of the DHCP server’s subnet mask here.
Lease Time
This value represents the amount of time (in seconds) the DHCP server holds onto a specific IP address.
Domain Name
This is the domain name provided by the ISP. If the ISP provided domain name information, enter it here. If not, leave the text box intact.
DNS (Dynamic or Static)
This is the type of DNS server provided by the ISP. If ISP provided DNS server information, select the type here. If not, leave as is.
DNS Server 1
This is the primary DNS server provided by the ISP. If the ISP provided DNS server information, enter it here. If not, leave the text box intact.
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Actiontec DSL Modem User Manual
DNS Server 2
This is the secondary DNS provided by the ISP. If the ISP provided secondary DNS server information, enter it here. If not, leave the text box intact.
When finished in this screen, click Apply to activate any changes made.
LAN IP Address
Selecting LAN IP Address in the “Advanced Setup” screen causes a warning screen to appear.
Read the on-screen warning, then click Yes to continue.
The “LAN IP Address” screen appears.
The values in the “Modem IP Address” and “Modem Subnet Mask” text boxes are the IP and subnet mask address of the Modem as seen on the network. These values can be modified for your LAN network, but we recommend keep­ing the default factory settings (IP address 192.168.0.1; subnet mask address
255.255.255.0).
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Note: If the Modem’s LAN IP Address is modified, verify the
DHCP Server range is within the same subnet. For more infor­mation, see “DHCP Server Configuration.”
When finished in this screen, click Apply to activate any changes made.
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Chapter 4 Configuring Advanced Setup Options
WAN IP Address
Selecting WAN IP Address in the “Advanced Setup” screen causes a warning screen to appear.
Read the on-screen warning, then click Yes to continue.
The “WAN IP Address” screen appears.
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Actiontec DSL Modem User Manual
WA N I P Address allows manual set up of the IP address of the Modem. To do this:
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Note: Some DSL providers use PPPoE to establish communica-
tion with an end user. Other types of broadband Internet con­nections (such as fixed point wireless) may use either DHCP or static IP address. If unsure which connection is present, check with Verizon before continuing.
1. Select the type of connection the ISP uses. If PPP Auto Connect is being used, click in the appropriate check box.
2. If using PPPoA or PPPoE was selected in step 1, enter the user name and password in the appropriate text boxes. If the ISP requires no user name or password, click in the “My ISP does not require a username and password” check box.
3. Select the IP type. If “Single Static IP Address” was selected, enter the IP address in the “Single Static IP” text box. If “Block of Static IP Addresses” was selected, enter the designated gateway IP address and subnet mask address in the “Modem Address” and “Subnet Mask” text boxes, respectively. Also, “VIP Mode” can be activated by clicking in the appropriate check box.
4. Select the DNS type. If static DNS address was selected, enter the primary DNS address and, optionally, the secondary DNS address in the appropriate text boxes.
When finished in this screen, click Apply to activate any changes made.
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Chapter 4 Configuring Advanced Setup Options
QoS Settings Upstream
Selecting QoS Settings Upstream from the “Advanced Setup” screen causes the “QoS Upstream Settings” screen to appear.
QoS (Quality of Service) allows the prioritization of certain types of data traf­fic (such as Vo I P traffic) over other types of traffic (such as standard data). Both upstream (data coming into the network) and downstream (data going out of the network) traffic can be prioritzed using QoS.
Enable QoS
Clicking in this check box activates/deactivates QoS.
Trusted Mode
If “Trusted Mode” is activated, all data traffic set to an IP precedence level of 5 will be recognized as high priority traffic, regardless of IP or MAC address rule settings (used for VoIP only).
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Actiontec DSL Modem User Manual
Total Available Bandwidth
Displays the total amount of available bandwidth (in kilobits per second).
High Priority Bandwidth
Enter the amount of high priority bandwidth to be used by the prioritized traffic type (cannot exceed total available bandwidth).
Priority
Always set to “High” and cannot be changed.
Protocol
Select the data type being configured. Options: TCP, UDP, ICMP.
Source
Identify the source device here, using the device’s IP or MAC address, then enter appropriate value in text box. If IP is used, enter the netmask address, if applicable. A priority port range can also be defined, using the “Port Range” text boxes.
Destination
Identify the destination device here, using the device’s IP address, then enter appro­priate value in text box. Enter the netmask address, if applicable. A priority port range can also be defined, using the “Port Range” text boxes.
Rule List
After finishing the configuration of the QoS settings, click Add to save the settings in the Rule List menu box. This collection of QoS settings can then be reused at a future time. If deleting a QoS rule list, highlight it, then click Remove.
When finished in this screen, click Apply to activate any changes made.
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Chapter 4 Configuring Advanced Setup Options
QoS Settings Downstream
Selecting QoS Settings Downstream from the “Advanced Setup” screen causes the “QoS Downstream Settings” screen to appear.
The “QoS Downstream Settings” screen is identical to the “QoS Upstream Settings” screen, with the exception of the “Trusted Mode” and “Set IP Precedence” options. Use this screen to configure QoS for data going out of the network.
When finished in this screen, click Apply to activate any changes made.
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