Actiontec F2250 Full Install Setup Guide

Actiontec F2250 Setup Guide Date: 12/13/2013
Full Install Setup Guide
Actiontec F2250 Gateway
OVERVIEW ................................................................................................................................................................... 2
AVAILABLE TRAINING ...................................................................................................................................................... 2
REQUIRED INSTALL STEPS ................................................................................................................................................. 2
GOOD THINGS TO KNOW ................................................................................................................................................ 2
INITIAL PROVISIONING .................................................................................................................................................... 3
REMOTE ACCESS ............................................................................................................................................................ 9
STATIC LAN SETUP ...................................................................................................................................................... 11
OPTION: STATIC BUSINESS CLASS WITH DHCP ON PUBLIC LAN ............................................................................................ 14
VERIFY SERVICE ............................................................................................................................................................ 17
INSTALLATION COMPLETE .............................................................................................................................................. 17
CHANGE FROM CONNECTION TYPE DHCP TO PPPOE ......................................................................................................... 18
ENABLE WIRELESS ........................................................................................................................................................ 21
DISABLE WIRELESS ........................................................................................................................................................ 22
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Actiontec F2250 Setup Guide
Overview
The Actiontec F2250 Gateway is capable of ADSL single line, bonded and VDSL operation.
The F2250 Gateway will auto detect the DSL technology. As a result, the F2250 setup steps are the same for any DSL technology. This guide supports provisioning for single line, bonded and VDSL.
Available training
Search in TEDS for the keyword: F2250
Online training focusing on the Actiontec F2250 will continue to be released throughout the year.
Required install steps
Residential or Dynamic Business Class install
Complete the following sections:
1. Initial provisioning
2. Verify service
Static Business Class install
Complete the following sections:
1. Initial provisioning
2. Remote access
3. Static LAN setup
4. Verify service
Good things to know
Repair Escalation Process:
Frontier Service Bulletin 506.2013
HSI Troubleshooting Escalation to Tier 2 Support
Resetting F2250 to factory defaults:
Hold reset button in until power light turns orange/yellow (about 10
seconds)
Approved firmware version (12/13/2013): F2250-36.128L.02
Date: 12/13/2013
Actiontec F2250 Gateway
Actiontec_F2250_Setup_Guide.docx Page 2 of 23
Initial provisioning
Step
Action
1
Complete physical connections to the Actiontec F2250
Power (switch on) DSL Laptop via Ethernet
(any port 1-4)
DSL Pinout
2
Open a browser window, the setup wizard should automatically be displayed, however if the wizard does not appear, direct the browser to 192.168.254.254.
3
The Setup Wizard will start by auto detecting the WAN configuration. Once the Broadband, Transport and Connection information is green, click: Next.
Actiontec F2250 Setup Guide Date: 12/13/2013
Setup Guide: Residential, Dynamic and Static Business
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Actiontec F2250 Setup Guide
Initial provisioning (continued)
Step
Action
4
Enter the modem password for the admin user. The passwords are as follows:
Residential HSI:
o Enter: admin twice and click: Next
Business Class HSI:
o Enter: fr0nt13r twice and click: Next
5
Select: local Time Zone from the dropdown menu Click: Next
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Initial provisioning (continued)
Step
Action
6
Configure the desired wireless settings Click: Next
7
Enter the account Username and Password. *
This is the account’s primary e-mail address and password. If you wish to see the password as you type it, check the Show Password checkbox.
Click: Next
*Note: If the Setup Wizard does not present this screen and
instead shows the screen in step 8, the customer’s port is incorrectly provisioned. Continue with step 8. You’ll be directed to fix the connection later.
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Actiontec F2250 Setup Guide
Initial provisioning (continued)
Step
Action
8
The Wizard will now attempt to establish a connection to the Internet. The following screen will appear for a short time.
IF you receive the screen shown below…Click: Retry Note: DSL must be up and trained for this step to be successful.
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Actiontec F2250 Setup Guide
Initial provisioning (continued)
Step
Action
9
Once an Internet connection has been established and authentication is complete the Summary page will be displayed.
This Summary page can be saved or printed, however you must click Next in order to complete the installation process. The browser will be redirected to the Frontier Welcome Page.
Click: Next
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