Acroprint ATR240 User Manual

ATR240
T op Loading
Time Card Recorder
User Manual
Lithium Battery Caution: The circuit board on this terminal is populated with a lithium battery to protect data
CAUTION: Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instruction.
This product utilizes a battery that contains Perchlorate Material. Perchlorate Material – special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate
Table of Contents
Before You Start!.......................................................................1
What’s In the Box....................................................................1
Clock Overview.........................................................................3
Top View.................................................................................3
Front View ..............................................................................3
Rear View...............................................................................4
Initial Setup ...............................................................................5
Features and Specifications....................................................7
Clock Features .......................................................................7
Clock Specifications................................................................7
Miscellaneous.....................................................................7
Ribbon Life .............................................................................8
Operational Battery Pack........................................................8
Internal View...........................................................................8
Re-setting Time Recorder to Factory Defaults........................9
Troubleshooting........................................................................9
Frequently Asked Questions.................................................10
Maintenance............................................................................11
Replacing the Ribbon Cassette............................................11
Replacing the Circuit Board Batteries...................................12
Installing the Operational Battery Pack.................................13
Cleaning the ATR240............................................................13
Appendix ...............................................................................14
Connecting External Signal Devices (Bells & Horns) ...........14
Wall Mounting Instructions....................................................15
Supplies, Parts & Accessories ..............................................15
Acroprint® Limited Warranty.................................................16
Product Registration Card.....................................................17
Before You Start!
What’s In the Box
ATR240 Time Recorder
(2) Clock Cover Keys
18vDC Switching Power Supply
User Manual
(25) Sample ATR241 Weekly Time Cards
Clock Wall Mounting Template
(Also available for download at http://support.acroprint.com/)
(2) Mounting Screws
(2) Plastic Wall Anchors
1) Unpack clock. Inspect clock for any damages that may have occurred during shipment. Check box contents for any missing items. If any damages are found or if any parts are missing please contact Acroprint Customer Service at (800) 334-7190.
2) Open clock cover and remove the plastic battery insulator . Pull the insulator straight up with a slow and steady motion to avoid tearing it. If the insulator is torn it will prevent the battery from making contact. If this happens contact Acroprint Customer Service at (800) 334-7190.
3) Connect the ATR240 power adapter and plug it into a wall outlet to turn the clock on.
Do not attempt to service the ATR240 yourself. Disassembling the clock will void the warranty. Always follow the instructions in the user guide.
Do not place the clock in direct sunlight as this could discolor the housing over time.
The clock is designed for indoor use in a temperature range of 32-104º F (0-40º C).
The clock is not waterproof or shockproof. Keep the clock away from heat sources such as radiators. Avoid dusty environments or exposure to chemicals.
The clock may be placed upright on a solid surface or mounted to a wall with mounting
screws. Use the enclosed template & screws for wall mounting. Avoid locations where the device will be subject to vibrations and shock such as a slamming door.
The clock warranty does not cover defects or damages caused by improper installation,
improper storage, abuse, ordinary wear, or unauthorized service.
Page 1
Time Recorder Mode Settings
Mode
Setting
Values
Default
Value
01 Year 2000 – 2099 Year of Mfg
02 Date 1-12 Mo, 1-31 Date 01, 01 03 Time 1-23 Hr, 0-59 Min 12 : 00 04 End of Day Change Time 1-23 Hr, 0-59 Min 00 : 00 05 Set Card Format
(Set “00” for ATR241 cards)
06 Pay Period Type
*End Day of Wkly P.Period Must set 07 for Wkly Card
00: first row blank
st
01: prints on 1
row
00: Mthly, 01: Wkly
01=Mon…07=Sun
00
01 07
07 Clock Display Format 12 or 24 Hr 12 08 Adjust Printing Position
Max: 6mm Vert/Horiz adj. Increase #’s to move up/right
09 DST Start Month / Date
DST Start Time DST End Month / Date
DST End Time
10 Print Format
(Independent of display format)
00-15: Vertical Axis 00-30: Horiz. Axis
1-12 Mo, 1-31 Date
00-23 Hr
1-12 Mo, 1-31 Date
00-23 Hr
00: 24 Hr 01: Decimal Hrs 02: 12 Hr (pm)
08,08
vert, horiz
00, 01
02
00, 01
02 02
11 Time Card Recognition
Note: Turn “On” for Mthly cards
00: On, 01: Off
01
Note: Pressing “All-Reset” on the control panel will reset all Time Recorder settings to their factory defaults.
Page 2
Clock Overview
Top View
Front View
Battery Status Indicator: A fully charged Battery will have (5) bars.
DST Icon: displays when exiting programming mode when DST is turned on.
Each blink of the colon is one sec.
Page 3
Rear View
Page 4
Initial Setup
Setting Y ear
1. Remove top cover a. Locate buttons at the top of the clock labeled P4, P5 and P6
i. P4 changes values down
ii. P5 changes values up
iii. P6 is used to save and select modes
2. Locate the Setup (programming) switch. Move the switch to the left position, you are now
in setup mode
3. The mode indicator “01” will be flashing, press P6 to select
4. Press P4 or P5 to select the current year
5. Press P6 to Save
Setting Month/Date
6. The mode indicator “02” will be flashing, press P6 to select
7. Press P4 or P5 to select the current month
8. Press P6 to save
9. Press P4 or P5 to select the current date
10. Press P6 to save
Setting Time
11. The mode indicator “3” will be flashing, press P6 to select
12. Press P4 or P5 to select the current hour
13. Press P6 to save
14. Press P4 or P5 to select the current minute
15. Press P6 to save
Setting Day Advance Time
16. The mode indicator “04” will be flashing, press P6 to select
17. Complete steps 11-15
Setting Pay Period
18. The mode indicator “05” will be flashing, press P5 to switch to mode “06”
19. The mode indicator “06” will be flashing, press P6 to select
20. Select the pay period type by pressing P4 or P5
a. If the pay period is monthly select 00 b. If the pay period is weekly select 01
21. Press P6 to save
22. To select the end of the weekly pay period you must select 07
23. Press P6 to save
Page 5
Setting Clock Display Format
24. The mode indicator “07” will be flashing, Press P6 to select
25. Press P4 or P5 to select the clock display format
a. You can choose between the 12 hour or 24 hour (military time) format
26. Press P6 to save
Setting Start and End of DST
27. The mode indicator “08” will be flashing, press P5 to switch to mode “09”
28. The mode indicator “09” will be flashing, press P6 to select
29. Press P4 or P5 to select the correct month (US-March)
30. Press P6 to save
31. Press P4 or P5 to select the correct date
32. Press P6 to save
33. Press P4 or P5 to select the correct start time (US-2am)
34. Press P6 to save
35. Complete steps 29-34 to complete the set up for the end of DST
Setting Print Format
36. The mode indicator “10” will be flashing, press P6 to select
37. Press P4 or P5 to select the correct print format
a. 00 – 24 hour (Military Time) b. 01 – Decimal Hours c. 02 – 12 hours (pm)
38. Press P6 to save
Setting Time Card Recognition
39. The mode indicator “11” will be Flashing, press P6 to select
40. Press P4 or P5 to select the correct the correct time card format
a. 00 – Monthly, Semi-Monthly b. 01 – Weekly, Bi-Weekly
41. Press P6 to save
Initial setup is complete. Locate the program switch and move it to the up position. Replace top cover.
Page 6
Features and Specifications
Clock Features
Display Language English Operation Mode Stand-alone (No PC Interface) Operational Battery Backup Optional Auto Card Feeder Yes Printing Method 9-Pin Dot Matrix Two Color Printing Yes Perpetual Calendar Yes Auto Fix Positioning Yes Power Failure Printing Yes Power Failure Memory Retention Yes Display Format 12 or 24 hour Print Format 12 hr, 24 hr, decimal time External Alarm Connection Available Auto Column Changing Yes Compatible with Wkly Time Card Yes (Card Recognition Off) Card Recognition (front/back) Yes
Clock Specifications
Miscellaneous
Input Voltage DC 18v Input Current 1.5A Anti-static Strength < 15KV Operational Relative Humidity 10 – 60% Operational Temperature 0 – 40º C (32 – 104º F) Storage Relat ive Humidity 10 – 80% Storage Temperature -10 – 60º C (14 – 140º F) Dimensions (Clock) Dimensions (Boxed) Weight (Clock Only) 4.0 Lb Weight (Boxed) 5.6 Lb Operational Battery Pack Wt. 0.7 Lb Time Card Dimension 185mm L x 86mm W
196 (w) x 239 (h) x 126 (d) mm 266 (w) x 283 (h) x 208 (d) mm
Time Card Weight 300# Circuit Board Battery CR2032 (2 yr life)
Page 7
Ribbon Life
The ATR242 ribbon (39-0135-000) will typically last 3 months with 50 employees punching 6 times per day (~18,000 punches). Actual ribbon life will vary based on the number of punches, humidity, temperature, exposure to air.
Operational Battery Pack
The optional operational battery pack (58-0114-000) is a 12 cell NiMH (Nickel Metal Hydride) battery pack that recharges when the ATR240 is plugged in. In the event of a power failure the clock will instantly switch to battery power without any interruption in service. The operational battery pack allows for full operation of the clock. The LCD backlight is not activated when the clock is running on battery power as a power saving feature, however the LCD display is plainly visible in a lighted room.
Battery Pack Specs:
Voltage: DC 14.4v Capacity: 1800mA Standby mode: 30-36hr reserve power Fully charged: 5 days use (300 punches/day)
Note: Actual battery life depends on many factors such as battery age, temperature, discharge history, etc., and can vary greatly depending on these factors.
The ATR240 should be plugged in for 12 hours to fully charge the battery pack. For more information seeInstalling the Operational Battery Pack” in the Appendix.
Warning:
Batteries may leak, overheat, catch fire or explode if proper safety & handling procedures are not followed:
DO NOT get batteries wet
DO NOT place batteries near heat sources
DO NOT use any power supply other than the
original one supplied with the time recorder.
DO NOT inverse polarity connection
NEVER throw batteries into fire. Properly dispose of
batteries according to local rules and regulations.
DO NOT allow anything to short circuit the batteries
Dropping a battery may damage the battery.
Replace the battery if you suspect any damage.
Internal View
(Internal Control Panel)
Page 8
Re-setting Time Recorder to Factory Defaults
The "All-Reset" button on the internal control panel resets Time Recorder settings such as date, time, print/display formats, to the factory defaults. See chart for factory defaults. Note: The button is recessed to prevent accidentally resetting the Time Recorder settings. Use the point of a pen or paperclip to access the button. It will take approximately 9 seconds to complete the reset.
Troubleshooting
Symptom Possible Problem Solution
Clock does not power on
The time is incorrect
The clock keeps losing time
Display Off, Clock has Power
Power Outage
The power source was not properly connected
The time was not set correctly. Prolonged power outage.
The coin cell battery on the motherboard needs to be replaced.
Defective Motherboard
Defective LCD display
Check circuit breaker. Wait for power to be restored
Check the connections of the power supply and/or backup battery
Set correct time Set time after power is restored
Replace the coin cell on the motherboard.
Contact Local Dealer or Acroprint for repair
The date is incorrect
Clock beeps and rejects time card
Print too light
Punches print in wrong column
The date was not set correctly
Wrong side of card is inserted (monthly card)
Incompatible time card
Ribbon cassette not properly seated.
The print ribbon is dried out Wrong column selected (manually
selected) or column change time set incorrectly.
Set correct date
Flip card over and re-insert
Use card approved for the ATR240
Remove and re-insert ribbon cassette correctly
Replace ribbon cassette Select the correct column (P1 – P6) or set the
correct column change time
Page 9
Symptom Possible Problem Solution
Punches print on wrong row
Display is in AM/PM hours but clock prints in 24Hr format
Clock is printing in wrong color
Clock print location is a little off
Print registration is faint or not visible at all
The End of Day set incorrectly
Time Card Format set incorrectly Pay period type is set incorrectly
The clock display format and print format are independent. You must make sure each is set correctly.
Ink Color Change T ime set incorrectly
Clock printing position needs to be adjusted.
Ribbon cassette not firmly seated.
Ribbon is stuck.
Set End of Day correctly
Set Time Card Format correctly
Set Pay Period type correctly
Set the display format correctly Set the print format correctly
Set the Ink Color Change Time correctly
Adjust the clock print position
Press down firmly on ribbon cassette until it clicks into place.
Turn ribbon advance knob clockwi se. If ribbon will not advance remove cassette and try advancing again. If ribbon won’t advance replace ribbon.
Frequently Asked Questions
1. Q: The display does not work or parts of it do not work.
A: Possible Causes:
a. Motherboard is defective b. The LCD display is defective.
Correction: Contact your local dealer or Acroprint for repair.
2. Q: Can my clock calculate the pay period total? A: No. The ATR240 does not offer time total calculation.
3. Q: Why does the clock keep rejecting the time card? A: Check to see if the correct side of the Time Card is inserted. If Time Card
Recognition is turned on your Monthly Time Card must be inserted with the current date on the front side. If you are using a Weekly Time Card make sure Time Card Recognition is turned off.
4. Q: Why didn’t the time recorder setting I changed not work?
A: Make sure you press [P6] after you enter your setting.
5. Q: Why is my clock printing on the wrong row?
A: - Make sure the date is set correctly.
- Make sure the “End of Day” time is set correctly.
- For Weekly pay periods make sure the "End Day of Pay Period" is set correctly.
- Make sure the Pay Period type is is set correctly.
Page 10
6. Q: I can’t get my clock to print for any employees. It just
keeps giving an “err” message.
A: Make sure the display time is synchronized to the RTC time.
For more info on troubleshooting or general “how to” info go to:
http://support.acroprint.com
Maintenance
Replacing the Ribbon Cassette
1. Open clock cover. Press [P3] to move the print head to the center of the clock so that
the ribbon cassette can be more easily accessed.
2. Pull the ribbon holder tabs towards you to unlock the ribbon cassette and use the
handle on top of the ribbon to pull the cassette out.
3. Insert replacement ribbon. Make sure to feed the ribbon over the black ribbon guide
and slide the ribbon down between the guide and the silver print shield. Push the ribbon down until it clicks into place. Turn the ribbon knob clockwise to remove any slack in the ribbon.
Page 11
Replacing the Circuit Board Batteries
The A TR240 is equipped with (1) CR2032 3v Lithium Coin Cell battery on the Main board. The battery should last approximately 1.5 to 2 years under normal operating conditions. Do not attempt to replace the battery as it will void your warranty . If your clock is already out of warranty you can attempt to replace the batteries yourself but note that you could damage the board if you short out any components on the circuit board. Avoid using metal objects to remove the batteries.
Note: all Time Recorder settings will be reset to factory defaults as soon as the Main board battery is removed.
Back Case Front Case
Main Board Battery
1. Unplug clock.
2. Remove the front cover and the two screws that connect the front and back case.
Remove the front case and lay it flat being careful not to pull any wires or cables loose.
3. To remove batteries press the metal retaining clip away from the battery. The battery
should pop up. It may be necessary to use a small probe to pop the battery out.
4. Replace the batteries and re-assemble clock.
Page 12
r
Installing the Operational Battery Pack
First unplug the clock. The door to the battery pack compartment is located on the bottom edge of the back of the clock. Remove the screw that secures the door. The door may be tightly fitted. Insert a thin knife blade under the bottom of the door at the screw end and rotate the blade to open the door.
Ext. Signal Device
Connector
Power Connecto
Battery Compartment Cover
Insert Blade Here
Connect the battery cable to the connector on the left side of the compartment. Note that the two ridges on the side of the battery connector should be facing down to line up with the slots in the clock’s power connector. Turn the battery so that the cable connection is on the bottom. Insert the battery pack into the clock with the wires inserted into the opening in the side of the compartment. This is important since the battery door can’t be attached if the battery is sitting on top of the wires. You may need to use something like a pencil or ruler to push the wires into the opening. Attach the door by inserting the door tabs into the left side of the compartment and firmly rotating the door into place. If the door won’t close check to make sure the wires aren’t under the battery. Plug in the power supply once the battery door is secure. The ATR240 should be plugged in for 12 hours to fully charge the battery pack.
Cleaning the ATR240
Do not use cleaning products that contain alcohol or other strong chemicals as they could discolor or crack the terminal housing. Use a soft damp cloth to remove dirt. Wipe dry.
Page 13
Appendix
Connecting External Signal Devices (Bells & Horns)
The connections for an external signal device (bells, horns, buzzers, chimes, etc.), are made via a 2-wire Green terminal block on the back of the clock above the power jack. Connections are made by pressing the orange wire release tabs below each wire hole, fully inserting the wire and releasing the clip. Gently pull on the wires to make sure they are firmly secured in the terminal block.
In order to use a bell or horn a relay is required. Please call Acroprint or your Dealer to order the relay (PN 01-0230-000).
When a signal is activated by the clock the internal contacts of the relay close and complete the circuit. These internal contacts are "dry" and supply no voltage. Voltage applied to these contacts must not exceed 30 volts. The relay then activates the 120v external signal device such as:
65-0103-000 "Grille Horn" 65-0104-000 "4-1/4" Bell" 65-0105-000 "8" Bell"
For more information about connecting an external signal device using a relay go to
http://support.acroprint.com
Under “Time Clocks & Document Stamps” click on “ATR240 Time Clock” and download 06-0346-000 “Connecting an External Signal Device.”
Page 14
Wall Mounting Instructions
The ATR240 can be placed on a table or desk and it can also be mounted to a wall. A mounting template is included with the documents for the ATR240. If you misplace the template you can download it at:
http://support.acroprint.com
Under “Time Clocks & Document Stamps”, click on “ATR240 Time Clock”. Follow the instructions on the template to mount the clock.
Supplies, Parts & Accessories
Part# Description
01-0230-000 24 Volt Switching Relay Kit 01-0270-000 ATR360 Biometric/Proximity Time Recorder 01-0270-001 ATR240 Time Recorder 06-0400-000 ATR360 User Manual (available on web) 06-0400-001 ATR240 User Manual (available on web) 06-0401-000 Mounting Template (available on web) 09-7000-000 ATR241 Weekly Time Card (pack of 250) 09-7001-000 ATR241 Monthly Time Card (pack of 250) 39-0135-000 ATR242 Red/Black Ribbon Cassette 45-0182-000 ATR240/360 Case Keys (set of 2) 56-0135-000 18v DC Power Supply (w/removable US plug) 58-0114-000 ATR240/360 Operational Battery Pack 58-0111-000 CR2032 3v Lithium Coin Cell Battery 64-0103-000 Grille Horn, 120vAC 50/60Hz 64-0104-000 4-1/4" Bell, 120vAC 50/60Hz 64-0105-000 8” Bell, 120vAC 50/60Hz 75-0185-000 US Power Plug (for 56-0135-000) 75-0185-001 Euro Power Plug (for 56-0135-000) 75-0185-002 UK Power Plug (for 56-0135-000)
An updated list of accessories with pricing can be found on the web at: www.acroprint.com
Page 15
Acroprint® Limited Warranty
Should you have any questions concerning your warranty information or supplies, please contact the dealer or store where you purchased the equipment.
This product is guaranteed to the original purchaser for a period of one (1) year from original purchase date against defective materials and workmanship when used under normal operating conditions. The repair or replacement of any defective component or part and any necessary adjustments will be made free of charge provided that the machine is shipped prepaid to the factory service center shown below, securely packaged and shipped in the original shipping container. This warranty applies to Acroprint products purchased and retained in the U.S.A. The guarantee is not applicable if the device has been subject to misuse, abuse, negligence, accidents, power surges and lightning. The guarantee is not applicable if the serial number has been altered, defaced or removed or if the device has been tampered with or taken apart by other than authorized service personnel.
Please return the warranty card on the following page to Acroprint to register your product. Or, if you would like to register online go to www.acroprint.com. For your
reference, fill out the information below and keep it in a safe place.
Model Number _________________________________________________________ Serial Number __________________________________________________________
Date Purchased ________________________________________________________
Purchased From ________________________________________________________
Location ______________________________________________________________
Telephone Number ______________________________________________________
Acroprint Time Recorder
5640 Departure Drive
Raleigh, NC 27616-1841
Page 16
Product Registration Card
Model No._______________________ Serial No._______________________ First Name______________________ Last Name______________________ Title____________________________________________________________ Company Name _________________________________________________ Address________________________________________________________ City_______________________ State________ Zip___________________ Daytime Phone with Area Code______________________________________ Purchased From___________________ Purchase Date________________ Email Address____________________________________________________
So that we may serve you better, please indicate your primary business activity.
(01) Manufacturing (04) Government
(02) Wholesale (05) University / School (03) Retail (06) Other ________________
Number of Employees Using Product
(11) 1 10 (14) 50 - 75 (12) 11 - 25 (15) 76 - 100 (13) 26 - 49 (16) 100+
Annual Sales in Dollars
(21) Under $100,000 (24) $500,000 - $1,000,000 (22) $100,000 - $250,000 (25) $1 million - $5 million (23) $250,000 - $500,000 (26) $5 million and over
Do You Use Microsoft Windows
(31) Yes (32) No
If not, what operating system do you use? ________________________________
Comments: _________________________________________________________
___________________________________________________________________
Page 17
06-0400-001 Rev. C
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