“Acronis” and “Acronis Secure Zone” are registered trademarks of Acronis, Inc.
"Acronis Compute with Confidence", “Acronis Startup Recovery Manager”, “Acronis Active Restore”
and the Acronis logo are trademarks of Acronis, Inc.
Linux is a registered trademark of Linus Torvalds.
VMware is a registered trademark of VMware, Inc.
Windows and MS-DOS are registered trademarks of Microsoft Corporation.
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REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE
EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
1.3.1.Agent for Windows .................................................................................................................................... 13
1.3.2.Bootable components and media builder ............................................................................................... 14
2.9.2.Using a single tape drive ............................................................................................................................ 37
2.10.1.Acronis Secure Zone .................................................................................................................................. 38
2.10.4.Acronis Active Restore ............................................................................................................................... 41
3.1.4.Number of tasks ......................................................................................................................................... 45
4.1. Personal vaults .................................................................................................................. 81
4.1.1.Working with the "Personal vault" view .................................................................................................. 81
4.1.2.Actions on personal vaults ........................................................................................................................ 82
4.2. Common operations ......................................................................................................... 84
4.2.1.Operations with archives stored in a vault .............................................................................................. 84
4.2.2.Operations with backups .......................................................................................................................... 85
4.2.3.Deleting archives and backups ................................................................................................................. 86
4.2.4.Filtering and sorting archives .................................................................................................................... 86
5.5.1.User is idle .................................................................................................................................................. 97
5.5.2.Location's host is available ........................................................................................................................ 98
5.5.3.Fits time interval ........................................................................................................................................ 98
5.5.4.User logged off ........................................................................................................................................... 99
5.5.5.Time since last backup ............................................................................................................................. 100
6.2.3.Source type ............................................................................................................................................... 120
6.2.4.Items to back up....................................................................................................................................... 120
6.2.5.Access credentials for source .................................................................................................................. 121
6.3.3.Data type .................................................................................................................................................. 140
6.3.7.Access credentials for destination .......................................................................................................... 149
6.3.8.When to recover ...................................................................................................................................... 150
6.4.5.Access credentials for source .................................................................................................................. 159
6.4.6.When to validate...................................................................................................................................... 159
6.5. Mounting an image ......................................................................................................... 160
6.10. Bootable media ............................................................................................................... 174
6.10.1.How to create bootable media ............................................................................................................... 175
6.10.2.Connecting to a machine booted from media ...................................................................................... 183
6.10.3.Working under bootable media ............................................................................................................. 183
6.10.4.List of commands and utilities available in Linux-based bootable media ........................................... 185
6.10.5.Recovering MD devices and logical volumes ......................................................................................... 186
6.11. Disk management ........................................................................................................... 190
6.11.2.Running Acronis Disk Director Lite ......................................................................................................... 191
6.11.3.Choosing the operating system for disk management ......................................................................... 191
Index ........................................................................................................................................ 221
1. Introducing Acronis® Backup & Recovery™ 10
1.1. Acronis Backup & Recovery 10 overview
Based on Acronis’ patented disk imaging and bare metal restore technologies, Acronis Backup &
Recovery 10 succeeds Acronis True Image Echo as the next generation disaster recovery solution.
Acronis Backup & Recovery 10 Workstation inherits the benefits of the Acronis True Image Echo
product family:
• Backup of an entire disk or volume, including the operating system, all applications, and data
• Bare metal recovery to any hardware
• File and folder backup and recovery.
Acronis Backup & Recovery 10 Workstation offers new benefits that help organizations meet
challenging Recovery Time Objectives while reducing both capital expense and software
maintenance costs.
•Leveraging existing IT infrastructure
Backward compatibility and an easy upgrade from Acronis True Image Echo
• Highly automated data protection
All-round planning of data protection (backup, retention and validation of backups) within a
backup policy
Built-in Tower of Hanoi and Grandfather-Father-Son backup schemes with customizable
parameters
A variety of events and conditions can be chosen to trigger a backup
• Easy work with virtual environments
Conversion of a backup to a fully configured VMware, Microsoft, Parallels, or Citrix virtual
machine
• Redesigned GUI
Dashboard for quick operational decision making
Overview of all configured and running operations with color-coding for successful and failed
operations
• Enterprise level of security
Controlling user rights to perform operations and access backups
Start the console by selecting it from the start menu.
3. Connect the console to the machine where the agent is installed.
Where to go from here
For what to do next see "Basic concepts (p. 17)".
For understanding of the GUI elements see the next section.
1.2.1. Using the management console
As soon as the console connects to a managed machine (p. 215) or to a management server (p. 216),
the respective items appear across the console's workspace (in the menu, in the main area with the
Welcome screen, the Navigation pane, the Actions and tools pane) enabling you to perform agentspecific or server-specific operations.
the different views (see the Navigation pane (p. 8) section.)
Actions and Tools pane (p. 9) section).
Main area The main place of working, where you create, edit and manage backup
Menu bar Appears across the top of the program window and lets you perform all the
plans, policies, tasks and perform other operations. Displays the different
views and action pages (p. 11) depending on items selected in the menu,
Navigation tree, or on the Actions and Tools pane.
operations, available on both panes. Menu items change dynamically.
1024x768 or higher display resolution is required for comfortable work with the management
console.
1.2.1.1. "Navigation" pane
The navigation pane includes the Navigation tree and the Shortcuts bar.
Navigation tree
The Navigation tree enables you to navigate across the program views. Views depend on whether the
console is connected to a managed machine or to the management server.
Views for a managed machine
When the console is connected to a managed machine, the following views are available in the
navigation tree.
• [Machine name]. Root of the tree also called a Welcome view. Displays the name of the
machine the console is currently connected to. Use this view for quick access to the main
operations, available on the managed machine.
o Dashboard. Use this view to estimate at a glance whether the data is successfully
protected on the managed machine.
o Backup plans and tasks. Use this view to manage backup plans and tasks on the managed
machine: run, edit, stop and delete plans and tasks, view their states and statuses, monitor
plans.
oVaults. Use this view to manage personal vaults and archives stored in there, add new
vaults, rename and delete the existing ones, validate vaults, explore backup content, mount
backups as virtual drives, etc.
o Log. Use this view to examine information on operations performed by the program on
the managed machine.
o Disk management. Use this view to perform operations on the machine's hard disk drives.
Shortcuts bar
The Shortcuts bar appears under the navigation tree. It offers you an easy and convenient way of
connection to the machines in demand by adding them as shortcuts.
To add a shortcut to a machine
1. Connect the console to a managed machine.
2. In the navigation tree, right-click the machine's name (a root element of the navigation tree), and
If the console and agent are installed on the same machine, the shortcut to this machine will be
added to the shortcuts bar automatically as Local machine [Machine name].
1.2.1.2. "Actions and tools" pane
The Actions and tools pane enables you to easily and efficiently work with Acronis Backup &
Recovery 10. The pane's bars provide quick access to program's operations and tools. All items of the
Actions and tools bar are duplicated in the program menu.
Bars
'[Item's name]' actions
Contains a set of actions that can be performed on the items selected in any of the navigation views.
Clicking the action opens the respective action page (p. 12). Items of different navigation views have
their own set of actions. The bar's name changes in accordance with the item you select. For
example, if you select the backup plan named System backup in the Backup plans and tasks view, the
actions bar will be named as 'System backup' actions and will have the set of actions typical to
backup plans.
All actions can also be accessed in the respective menu items. A menu item appears on the menu bar
when you select an item in any of the navigation views.
Examples of "'Item name' actions" bars
Actions
Contains a list of common operations that can be performed on a managed machine or on a
management server. Always the same for all views. Clicking the operation opens the respective action
page (see the Action pages (p. 12) section.)
All the actions can also be accessed in the Actions menu.
"Actions" bar on a managed machine and on a management server
Tools
Contains a list of the Acronis tools. Always the same across all the program views.
All the tools can also be accessed in the Tools menu.
"Tools" bar
Help
Contains a list of help topics. Different views and action pages of Acronis Backup & Recovery 10
provided with lists of specific help topics.
1.2.1.3. Operations with panes
How to expand/minimize panes
By default, the Navigation pane appears expanded and the Actions and Tools - minimized. You might
need to minimize the pane in order to free some additional workspace. To do this, click the chevron
(
- for the Navigation pane; - for the Actions and tools pane). The pane will be minimized and
the chevron changes its direction. Click the chevron once again to expand the pane.
How to change the panes' borders
1. Point to the pane's border.
2. When the pointer becomes a double-headed arrow, drag the pointer to move the border.
The management console "remembers" the way the panes' borders are set. When you run the
management console next time, all the panes' borders will have the same position that was set
previously.
The main area is a basic place where you work with the console. Here you create, edit and manage
backup plans, policies, tasks and perform other operations. The main area displays different views
and action pages according the items you select in the menu, Navigation tree, or on the Actions and Tools pane.
Views
A view appears on the main area when clicking any item in the Navigation tree in the Navigation
pane (p. 8).
"Tasks" view
Common way of working with views
Generally, every view contains a table of items, a table toolbar with buttons, and the Information
panel.
• Use filtering and sorting capabilities to search the table for the item in question
• In the table, select the desired item
• In the Information panel (collapsed by default), view the item's details
• Perform actions on the selected item. There are several ways of performing the same action on
selected items:
o By clicking the buttons on the table toolbar;
o By clicking in the items in the [Item's name]Actions bar (on the Actions and Tools pane);
o By selecting the items in the Actions menu;
o By right-clicking the item and selecting the operation in the context menu.
An action page appears in the main area when clicking any action item in the Actions menu, or in the
Actions bar on the Actions and tools pane. It contains steps you need to perform in order to create
and launch any task, or a backup plan, or backup policy.
Action page - Create backup plan
Using controls and specifying settings
The action pages offer two ways of representation: basic and advanced. The basic representation
hides such fields as credentials, comments, etc. When the advanced representation is enabled, all the
available fields are displayed. You can switch between the views by selecting the Advanced view
check box at the top of the action page.
Most settings are configured by clicking the respective Change… links to the right. Others are selected
from the drop-down list, or typed manually in the page's fields.
Acronis Backup & Recovery 10 remembers the changes you made on the action pages. For example, if
you started to create a backup plan, and then for any reason switched to another view without
accomplishing the plan creation, you can click the Back navigation button on the menu. Or, if you
have passed several steps forward, click the Down arrow and select the page where you started the
plan creation from the list. Thus, you can perform the remaining steps and accomplish the backup
plan creation.
Navigation buttons
1.3. Acronis Backup & Recovery 10 components
This section contains a list of Acronis Backup & Recovery 10 components with a brief description of
their functionality.
Components for a managed machine (agents)
These are applications that perform data backup, recovery and other operations on the machines
managed with Acronis Backup & Recovery 10. Agents require a license to perform operations on each
managed machine. Agents have multiple features, or add-ons, that enable additional functionality
and so might require additional licenses.
With bootable media builders, you can create bootable media in order to use the agents and other
rescue utilities in a rescue environment. Availability of the agent add-ons in a rescue environment
depends on whether an add-on is installed on the machine where the media builder is working.
Console
The console provides Graphical User Interface and remote connection to the agents and other
Acronis Backup & Recovery 10 components.
1.3.1. Agent for Windows
This agent enables disk-level and file-level data protection under Windows.
Disk backup
Disk-level data protection is based on backing up either a disk or a volume file system as a whole,
along with all the information necessary for the operating system to boot; or all the disk sectors using
the sector-by-sector approach (raw mode). A backup that contains a copy of a disk or a volume in a
packaged form is called a disk (volume) backup or a disk (volume) image. It is possible to recover disks
or volumes as a whole from such backup, as well as individual folders or files.
File-level data protection is based on backing up files and folders residing on the machine where the
agent is installed or on a network share. Files can be recovered to their original location or to another
place. It is possible to recover all files and folders that were backed up or select which of them to
recover.
Other operations
Conversion to a virtual machine
Rather than converting a disk backup to a virtual disk file, which requires additional operations to
bring the virtual disk into use, Agent for Windows performs the conversion by recovering a disk
backup to a new virtual machine of any of the following types: VMware Workstation, Microsoft
Virtual PC, Parallels Workstation or Citrix XenServer virtual appliance. Files of the fully configured and
operational machine will be placed in the folder you select. You can start the machine using the
respective virtualization software or prepare the machine files for further usage.
Disk management
Agent for Windows includes Acronis Disk Director Lite - a handy disk management utility. Disk
management operations, such as cloning disks; converting disks; creating, formatting and deleting
volumes; changing a disk partitioning style between MBR and GPT or changing a disk label, can be
performed either in the operating system or using bootable media.
1.3.1.1. Universal Restore
The Universal Restore add-on enables you to use the restore to dissimilar hardware functionality on
the machine where the agent is installed, and create bootable media with this functionality. Universal
Restore handles differences in devices that are critical for Windows start-up, such as storage
controllers, motherboard or chipset.
1.3.2. Bootable components and media builder
Bootable components of the agent enable operations with reboot, such as recovery of the volume
containing the currently active operating system. Once the operations are completed, the machine
boots into the operating system again. The bootable components are based on the Linux kernel. You
can choose not to install the bootable components and perform operations that require reboot using
bootable media.
Acronis Bootable Media Builder is a dedicated tool for creating bootable media (p. 209). The media
builder can create bootable media based on either Windows Preinstallation Environment, or Linux
kernel.
The Universal Restore add-on enables you to use the restore to dissimilar hardware functionality on
the machine where the agent is installed, and create bootable media with this functionality. Universal
Restore handles differences in devices that are critical for Windows start-up, such as storage
controllers, motherboard or chipset.
This section lists the minimum and recommended hardware requirements to install and run Acronis
Backup & Recovery 10 components.
Acronis Backup & Recovery 10 Management Console
Item Minimum requirements Recommended
Computer processor Modern processor, 800 MHz or faster
Itanium platforms are not supported
System memory 128 MB 512 MB or more
Screen resolution 800*600 pixels 1024*768 pixels or higher
Installation disk space 50 MB
Other hardware Mouse
1 GHz 32-bit (x86) or 64-bit (x64)
processor
CD-RW, DVD-RW, drive for bootable
media creation
Acronis Backup & Recovery 10 Agent for Windows
Item Minimum requirements Recommended
System memory 256 MB 512 MB or more
Installation disk space 100 MB
1.7. Technical support
As part of a purchased annual Support charge you are entitled to Technical Support as follows: to the
extent that electronic services are available, you may electronically access at no additional charge,
Support services for the Software, which Acronis shall endeavor to make available twenty four (24)
hours a day, seven (7) days per week. Such electronic services may include, but are not limited to:
user forums; software-specific information; hints and tips; bug fix retrieval via the internet; software
maintenance and demonstration code retrieval via a WAN-accessible FTP server; and access to a
problem resolution database via Acronis customer support system.
Support shall consist of supplying telephone or other electronic support to you in order to help you
locate and, on its own, correct problems with the Software and supplying patches, updates and other
changes that Acronis, at its sole discretion, makes or adds to the Software and which Acronis makes
generally available, without additional charge, to other licensees of the Software that are enrolled in
Support.
Upon mutual agreement by both parties, Acronis shall:
(i) supply code corrections to you to correct Software malfunctions in order to bring such Software
into substantial conformity with the published operating specifications for the most current version
of the Software unless your unauthorized modifications prohibit or hamper such corrections or cause
the malfunction;
or (ii) supply code corrections to correct insubstantial problems at the next general release of the
Software.
More information about contacting Acronis Technical Support is available at the following link:
http://www.Acronis.com/enterprise/support/
This section attempts to give its readers a clear understanding of the product so that they can use the
product in various circumstances without step-by-step instructions.
2.1. Basic conce p ts
Please familiarize yourself with the basic notions used in the Acronis Backup & Recovery 10 graphical
user interface and documentation. Advanced users are welcome to use this section as a step-by-step
quick start guide. The details can be found in the context help.
Backup under operating system
1. To protect data on a machine, install Acronis Backup & Recovery 10 agent (p. 207) on the
machine which becomes a managed machine (p. 215) from this point on.
2. To be able to manage the machine using Graphical User Interface, install Acronis Backup &
Recovery 10 Management Console (p. 211) on the same machine or any machine from which you
prefer to operate. If you have the standalone product edition, skip this step since in your case the
console installs with the agent.
3. Run the console. To be able to recover the machine's operating system if the system fails to start,
create bootable media (p. 209).
4. Connect the console to the managed machine.
5. Create a backup plan (p. 208).
To do so, you have to specify, at the very least, the data to be protected and the location where
the backup archive (p. 207) will be stored. This will create a minimal backup plan consisting of
one task (p. 218) that will create a full backup (p. 207) of your data every time the task is
manually started. A complex backup plan might consist of multiple tasks which run on schedule;
create full, incremental or differential backups (p. 21); perform archive maintenance operations
such as backup validation (p. 219) or deleting outdated backups (archive cleanup (p. 211)). You
can customize backup operations using various backup options, such as pre/post backup
commands, network bandwidth throttling, error handling or notification options.
6. Use the Backup plans and tasks page to view information about your backup plans and tasks and
monitor their execution. Use the Log page to browse the operations log.
7. The location where you store backup archives is called a vault (p. 219). Navigate to the Vaults
page to view information about your vaults. Navigate further to the specific vault to view archives
and backups and perform manual operations with them (mounting, validating, deleting, viewing
contents). You can also select a backup to recover data from it.