Acronis Backup Advanced for vCloud Quick Start Guide

Acronis Backup Advanced for vCloud
QUICK START GUIDE
Copyright Statement
Copyright © Acronis International GmbH, 2002-2014. All rights reserved.
“Acronis” and “Acronis Secure Zone” are registered trademarks of Acronis International GmbH.
"Acronis Compute with Confidence", “Acronis Startup Recovery Manager”, “Acronis Active Restore”, “Acronis Instant Restore” and the Acronis logo are trademarks of Acronis International GmbH.
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VMware and VMware Ready are trademarks and/or registered trademarks of VMware, Inc. in the United States and/or other jurisdictions.
Windows and MS-DOS are registered trademarks of Microsoft Corporation.
All other trademarks and copyrights referred to are the property of their respective owners.
Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder.
Distribution of this work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder.
DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
Third party code may be provided with the Software and/or Service. The license terms for such third-parties are detailed in the license.txt file located in the root installation directory. You can always find the latest up-to-date list of the third party code and the associated license terms used with the Software and/or Service at http://kb.acronis.com/content/7696
Acronis patented technologies
Technologies, used in this product, are covered and protected by one or more U.S. Patent Numbers: 7,047,380; 7,275,139; 7,281,104; 7,318,135; 7,353,355; 7,366,859; 7,475,282; 7,603,533; 7,636,824; 7,650,473; 7,721,138; 7,779,221; 7,831,789; 7,886,120; 7,895,403; 7,934,064; 7,937,612; 7,949,635; 7,953,948; 7,979,690; 8,005,797; 8,051,044; 8,069,320; 8,073,815; 8,074,035; 8,145,607; 8,180,984; 8,225,133; 8,261,035; 8,296,264; 8,312,259; 8,347,137; 8,484,427; 8,645,748; 8,732,121 and patent pending applications.
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Table of contents
1 What is Acronis Backup Advanced for vCloud? ..................................................................4
2 Software requirements ....................................................................................................4
3 Components ....................................................................................................................5
4 What you need to start ....................................................................................................6
5 Step-by-step instructions .................................................................................................7
5.1 Installing and configuring RabbitMQ Server .............................................................................. 7
5.2 Installing Acronis Backup Advanced for vCloud......................................................................... 8
5.2.1 Installing the management server ................................................................................................................. 8
5.2.2 Running the SQL Server configuration script .............................................................................................. 10
5.2.3 Integrating the management server with vCenter Server ......................................................................... 11
5.2.4 Deploying Agent for VMware ....................................................................................................................... 14
5.2.5 Installing Agent for vCloud ........................................................................................................................... 15
5.2.6 Configuring Agent for vCloud ....................................................................................................................... 16
5.3 Enabling backup for an organization .......................................................................................18
5.4 Backing up virtual machines ....................................................................................................20
5.5 Applying a backup plan ............................................................................................................21
5.6 Overwriting a virtual machine with its backed-up version ......................................................22
5.7 Recovering a virtual machine ..................................................................................................23
5.8 Recovering files from a virtual machine backup ......................................................................24
3 Copyright © Acronis International GmbH, 2002-2014
This document describes how to quickly install and start using Acronis Backup Advanced for vCloud.
This document outlines the product usage and enables immediate "field testing." For more information about administering Acronis Backup Advanced for vCloud, please refer to the Administrator's Guide that you can open by clicking the Help link in the web interface of the product.

1 What is Acronis Backup Advanced for vCloud?

Acronis Backup Advanced for vCloud is a solution for backup and recovery of virtual machines managed by VMware vCloud Director.
Acronis Backup Advanced for vCloud provides the backup service at a system administrator level and organization user level. The backup service is available through a web interface. Users log in to the service by using their vCloud Director credentials.

2 Software requirements

Supported VMware vCloud Director versions
VMware vCloud Director 1.5 VMware vCloud Director 5.0 VMware vCloud Director 5.1 VMware vCloud Director 5.5
Supported guest operating systems
Acronis Backup Advanced for vCloud supports a wide range of guest operating systems, including Windows 8, Windows Server 2012, and all popular Linux distributions.
Supported web browsers
Google Chrome 12 or later Mozilla Firefox 12 or later Windows Internet Explorer 9 or later Safari 5 or later running in the Mac OS X and iOS operating systems
In other web browsers (including Safari browsers running in other operating systems), the user interface might be displayed incorrectly, or all functions might not be available.
Make sure that JavaScript is enabled in the browser.
The screen resolution for displaying the graphical user interface must be 1024x768 or higher.
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3 Components

Acronis Backup Advanced for vCloud consists of multiple components that need to be installed on separate machines.
Agents for VMware run as virtual appliances in the vCloud resource group.
The default settings of the agent machine: 1 GB of memory, 6 GB of disk space, and two CPU.
Management Server needs to be installed in the management cluster, on a virtual machine
running Windows.
Minimum requirements for the machine: 3 GB of memory, 30 GB of disk space, and two CPU.
Agent for vCloud needs to be imported from an Open Virtualization Format (OVF) template to
the management cluster. The agent is a Linux virtual machine, which also serves as the web server.
The default settings of the agent machine: 2 GB of memory, 8 GB of disk space, and one CPU.
The following diagram illustrates a typical installation and interaction of the components.
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4 What you need to start

Make sure that:
vCloud Director is installed and configured. You have license keys in a TXT file.
For multiple license keys, the text format is one line per key.
You have the Acronis Backup Advanced for vCloud installation package.
The package consists of:
Acronis Backup Advanced setup program. Agent for vCloud OVF template. The script enable_remote_sql_access.js.
You have a virtual machine to install the management server on.
The machine must run a Windows operating system (except for the Start, Home, and RT
editions).
The machine must have network access to the vCenter Server for the resource group and to
the resource group ESX(i) clusters.
You have a storage that supports any of the following network protocols: NFS, SMB, FTP, or
SFTP.
The storage capacity must be enough for storing the organizations' backups. For each organization, create a separate shared folder on this storage.
If you want to use NFS shares to store backups, install Microsoft Windows Services for NFS on the machine where the management server will be installed. On the machine where the NFS server is installed, choose a user account that will act as the anonymous account, and then configure the export folder by specifying the following parameters in the /etc/exports file:
/opt/backups *(rw,sync,all_squash,anonuid=1000,anongid=1000)
In this example, the folder name is /opt/backups, and the user ID and group ID of the anonymous account are 1000.
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5 Step-by-step instructions

The following steps will guide you through the installation and basic use of Acronis Backup Advanced for vCloud. They describe how to:
Install and configure the main components of the product and the required software. Enable the backup service for an organization. Back up organization's virtual machines. Apply a backup plan to the virtual machines. Overwrite a virtual machine with its earlier version. Recover a virtual machine.

5.1 Installing and configuring RabbitMQ Server

Agent for vCloud obtains events from vCloud Director via the RabbitMQ Server AMQP broker.
If your vCloud Director already uses a RabbitMQ Server, make sure that the exchange type is set to topic, and continue to "Installing Acronis Backup Advanced for vCloud" (p. 8).
If RabbitMQ Server is already installed, but not used by vCloud Director, skip to step 5 of the following procedure.
To install and configure RabbitMQ Server
1. Download RabbitMQ Server from http://www.rabbitmq.com/download.html.
2. If you want to install RabbitMQ Server on a machine running Windows, download and run Erlang
Windows Binary File, which is available at http://www.erlang.org/download.html.
3. Follow the RabbitMQ installation instructions to install RabbitMQ on any convenient host. The
host must have network access to vCloud Director.
4. The RabbitMQ management plug-in is required so that you can configure RabbitMQ Server. Do
one of the following, depending on the operating system of the RabbitMQ Server host:
In Linux, run the following commands:
rabbitmq-plugins enable rabbitmq_management service rabbitmq-server stop service rabbitmq-server start
In Windows:
Go to Start > All programs > RabbitMQ Server > RabbitMQ Command Prompt.
Ensure that the command prompt shows the folder containing the RabbitMQ Server executable files, such as C:\Program Files\RabbitMQ Server\rabbitmq_server-3.1.5\sbin. If necessary, change the folder by using the cd command.
Run the following command: rabbitmq-plugins enable rabbitmq_management Run Start > All programs > RabbitMQ Server > RabbitMQ Service - stop. Run Start > All programs > RabbitMQ Server > RabbitMQ Service - start.
5. Run the following commands on the RabbitMQ Server host to create a new user account:
rabbitmqctl add_user <username> <password> rabbitmqctl set_user_tags <username> management rabbitmqctl set_permissions -p / <username> ".*" ".*" ".*"
Here, <username> and <password> are the name and password of the user account to create.
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Note You can use an existing RabbitMQ Server user account with permissions equal to or higher than those given by the commands above.
Acronis Backup Advanced for vCloud Agent for vCloud will use this account to receive event notifications from vCloud Director. Remember the account credentials, as you will be asked for them when configuring Agent for vCloud.
6. Open a web browser and go to the RabbitMQ Server Web UI located at: http://<server
name>:15672/. Here, <server name> is the address of the RabbitMQ Server host.
7. Provide the credentials of the RabbitMQ Server user created in step 5.
8. Click Exchanges.
9. Under Add a new exchange: a. In Name, specify a name for a new exchange that will be used by Agent for vCloud. For
example, specify vcdExchange.
b. In Type, select topic. c. Leave the default values for all other settings. d. Click Add exchange.
10. Log in as an administrator to vCloud Director.
11. Click Administration.
12. Under System settings, click Extensibility.
13. Under Notifications, select the Enable notifications check box.
14. Under AMQP Broker Settings: a. In AMQP Host, specify the name or IP address of the RabbitMQ Server host. b. In AMQP Port, type 5672. c. In Exchange, specify the name of the new exchange that you created in step 9. d. In vHost, type /. e. In Prefix, type vcd. f. In User Name and Password, type the credentials of the user account created in step 5.
15. Click Apply.

5.2 Installing Acronis Backup Advanced for vCloud

5.2.1 Installing the management server

1. On the machine that will act as the management server, log on as an administrator.
2. Start the Acronis Backup Advanced setup program.
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