The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that
appear on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing
specific actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
NOTE: This symbol where placed in the Service Guide designates a compo nent tha t s hould
be recycled according to the local regulations.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
NOTE: The specifications listed above are for reference only. The exact configuration of your PC depends on
the model purchased.
Chapter 15
Page 16
System Block Diagram
Processor
Lynnfield/
64-bit/45nm
LGA1156
(37.5x37.5mm)
DMI
x4
Ibex Peak
PCH
PCIE 2.0 x16(PEG)
PECI
Clarkdale
FDI
(*1)
MXM CNN
Mobile PCI-E Module
(Graphics)
TYPE-A(or B) (285 pin)
LVDS Transmitter
Chrontel CH7308
LQFP64
SDVOB
LVDS
(27x27mm)
FCBGA951
SATA IISATA HDD(3.5")
SATA ODD
eSATA
2nd SATA HDD
SATA 0
SATA 1
SATA 2
SATA 3
USB 2.0TOUCH Screen
CAREMA with
BLUE TOOTH
SIDE USB x2
USB 8
USB 4
USB 2
USB 1,5
REAR USB x4
USB 0,9,11,13
USB 10
USB 12
AUDIO CODEC
ALC888S-VC2
LQFP48
AUDIO AMP
MAX9736BETJ+
QFN32
INT SPK
CNN
Head Phone &
MIC IN CONN
EC/KBC
ITE8512
LQFP128
FAN CTRL
FLASH
ROM
(CPU/MXM)
IR
RECEIVERIRBlaster
LPC
PCI-E x1 PCIE 5
GB LAN
Intel 82578DC
RJ45 CNN
CARD READER CNN
USB 3
(2.5" x SSD)
Azailia
Array MIC
Mini PCIE1
WLAN CNN
Mini PCIE2
TV Tuner CARD CNN
PCIE 2
PCIE 3
(Realtek RTS5159-GR)
USB 2.0
LCD Panel CNN
(23'' 16:10)
(34.5W)
LVDS
Inverter CONN
UMA
(Max 45W)
(6.5W)
(95W)
802.11 b/g/n 3G/WiMax
Samsung LTM230TT01
5.1 Channel
LineInLine
Out(1)
Line
Out(1)
Line
Out(1)
5.1 Channel
1Mb SPI
32.768KHz
System Ambient
Light Sensor
VRM 11.1
CPU Core
(3)
B-CAS CNN
DDR3 DIMM0
Dual channel DDR3
800/1066/1333MHz 1.5V
Channel A
Channel B
CN14
DDR3 DIMM0
CN18
DDR3 DIMM1
CN13
DDR3 DIMM1
CN17
8GB per channel
8GB per channel
CLOCK Generator
CK505
14.318MHz
32.768KHz
14.318MHz
25MHz
P3P3V_DUAL
VCC_CORE/VTT_CPU
P5V_STBY
ACIN
VCC5
VCC3
P1P05V_PCH
P12V
VREG_12V
DDRIII Power
P1P8V(SFR)
Fan CNN
RTC Battery
Reset Circuit
Brightness Control
LED Indicator
MAIN SW CNN
ISL6334
VTT_CPU
(No MXM option)
LEVEL SHIFT
TMDS
(Clarkdale option)
HDMI CN
(Clarkdale
option)
TMDS
TMDS
LEVEL SHIFT
(Lynnfield
option)
TMDS
6Chapter 1
Page 17
Your Computer tour
This section describes port locations, indicators, and controls for the computer.
IMPORTANT:Your computer’s hardware options, port locations, and indicators may vary from this illustration.
Front View
No.ComponentIconDescription
1MicrophoneUse to talk through when making Voice over
Internet Protocol (VoIP) calls.
2HD webcamUse to let others see who they are communicati ng
with when making VoIP calls.
3Display screenAlso called Liquid-Crystal Display (LCD), displays
computer output.
4Acer
TouchPortal
5Power ButtonPress this button to turn the power on or off.
Access and control some of the handy features of
your new computer.
You can also configure the power button to
operate in Standby/Resume mode or
Hibernate mode.
Chapter 17
Page 18
Right View
IMPORTANT:Your computer’s hardware options, port locations, and indicators may vary from this illustration.
No.ComponentIconDescription
1Headphone jack
(white plug)
2Microphone jack
(pink plug)
Plug powered, analog front speakers, an external amplifier, or
headphones into this jack.
Plug a microphone into this jack.
3Illumination To ggle
Switch
4Memory card
reader
5Optical Disk DriveUse this drive to listen to audio CDs, install games and programs,
Insert a memory card from a digital camera, MP3 player, PDA,
cellular telephone, or other device into the memory card reader.
watch DVDs, and
store large files onto recordable discs (depending on drive type). This
drive may be
a CD, recordable CD, DVD, or recordable DVD.
8Chapter 1
Page 19
Left View
IMPORTANT:Your computer’s hardware options, port locations, and indicators may vary from this illustration.
No.ComponentIconDescription
1B-CAS readerSubscription service available for select models only.
2USB 2.0 portPlug USB (Universal Serial Bus) devices (such as a USB external
drive, printer, scanner, camera, ke yboard, or mouse) into this port.
Chapter 19
Page 20
Rear View
IMPORTANT:Your computer’s hardware options, port locations, and indicators may vary from this illustration.
No.ComponentIconDescription
1Power connector Plug the power cord into this connector.
2Kensington™ lock
slot
3USB portsPlug USB (Universal Serial Bus) devices (such as a USB printer,
4Ethernet (network)
jack
5Line-out/Speaker-
out jack
6eSATA portPlug external hard drives into this connector.
7TV TunerAllows a TV Tuner to be connected to the system.
8IR portAllows data transfer between the desktop and a mobile device.
Secure your computer to an object by connecting a Kensington
cable lock to this slot.
scanner, camera, keyboard, or mouse) into these ports.
Plug an Ethernet network cable or a device (such as a DSL or
cable modem for a broadband Internet connection) into this jack.
Plug an line output to an amplifier or entertainment system into
this jack for sound output.
10Chapter 1
Page 21
Using the Keyboard
Windows key
Application
key
Navigation keys
Function keys
Audio playback keys
Fn key
The keyboard has several different types of keys and buttons as shown below.
FeatureIconDescription
Function keysPress these keys to start program actions. Each program uses
different function keys for different purposes. See the program
documentation to find out more about the function key actions.
Audio playback keysPress these keys to play your audio files and to adjust the
volume.
Windows keyPress this key to open the Windows Start menu.
This key can also be used in combination with other keys to
open utilities. See “Windows Keys” on page 12.
Fn keyPress this key in combination with keys that have alternate
functions defined, such as the F9-F12 keys.
Press <Fn> + <> to increase the brightness of the display.
Press <Fn> + <> to decrease the brightness of the display.
Application keyPress this key to access shortcut menus and help assistants in
Windows.
Navigation keysPress these keys to move the cursor and to copy, cut, and
paste objects.
Chapter 111
Page 22
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<>: Open or close the S tart menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
Application
key
<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
Note: Depending on your edition of Windows 7 some shortcuts may not function as
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
<> + <F>: Search for computers (if you are on a network)
taskbar by using Windows Flip 3-D
described.
12Chapter 1
Page 23
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU type*•Intel® Core2™ Duo processor
•Intel® Core™2 Quad processor
•Pentium® dual-core Processor
*Dependent on model shipped.
Chipset
ItemSpecification
Core logic
Features
CPU Package
CPU Core Voltage
Ibex Peak package H57
•FCBGA package
•Package size: 27mm x 27mm
•Ball Count: 951
•Ball pitch: 0.7mm
•PCI Express* Base Specification, Revision 2.0 support for up to eight ports.
•PCI Local Bus Specification, Revision 2.3 support for 33 MHz PCI operations
(supports up to four Req/Gnt pairs).
•ACPI Power Management Logic Support, Revision 3.0b
•Enhanced DMA controller, interrupt controller, and timer functions
•Integrated Serial ATA host controllers with independent DMA operation on up to
six ports.
•FIS-based Port Multiplier support on SATA Ports 4 and 5 in AHCI/RAID mode.
•USB host interface with support for up to fourteen USB ports; two EHCI highspeed USB 2.0 Host controllers, 2 rate matching hubs, seven UHCI host
controllers; o Integrated 10/100/1000 Gigabit Ethernet MAC with System
Defense
•System Management Bus (SMBus) Specification, Version 2.0 with additional
support for I2C devices
•Supports Intel® High Definition Audio
•Supports Intel® Matrix Storage Technology
•Supports Intel® Active Management Technology
•Supports Intel® Virtualization Technology for Directed I/O
Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
USB Port
ItemSpecification
ChipsetSB710 embedded
USB compliance level2.0
OHCI5 OHCI and 2 EHCI Host controllers
Number of USB port(s)6
Location2 left, 4 back
Wireless Module
ItemSpecification
Model and TypeLite-On WN6605LH-AA, Quanta EM307 WLAN EM307
Conformity802.11 b/g/n WiMax
Modulation Techniqu eOFDM with BPSK QPSK, 16QAM, 64QAM (g/n), DQPSK,
DBPSK and CCK (b)
Frequency Range2412 ~ 2484MHz ISM band
Channels1---14 channels for active channels
Data Rate (Mbps)802.11b data rate: 11,5.5,2,1 Mbps with DBPSK and DQPSK
modulation
802.11 g data rate: 54, 48, 36, 24, 18, 12, 9, 6Mbps
Security (WEP)WPA, WPA2
Operating
Temperature
Touchscreen
ItemSpecifications
TouchscreenWindows 7 multitouch and gestures
Operating-10°C to +75°C
Storage-40°C to +80°C
Chapter 115
Page 26
Hard Disk Drive Interface
ItemSpecifications
Vendor & Model Name
Capacity (GB)
Bytes per sector
Data heads
Drive Format
Disks
Spindle speed (RPM)
Performance Specifications
Buffer size
Interface
Internal transfer rate (MB/
Audio ControllerAlc268 supporting Azalia function
Audio onboard or optionalOnboard
Mono or StereoStereo
Internal MicrophoneHeadphone /Mic /line out support
Internal Speaker 5W Speakers 300Hz to 20kHz +/- 3dB
Chapter 117
Page 28
Keyboard Controller
ItemSpecification
ControllerIT8512E/NX-L embedded
Total number of keypads
Windows logo key
Hotkeys
Bluetooth
ItemSpecification
ChipsetBroadcom BCM2046, Bluetooth2.1 + EDR, USB interface module
Data throughput
ProtocolBluetooth 2.1 + EDR
Connector typeUSB
TV Tuner
ItemSpecification
TV Tuner•ATSC/QAM/HRC/IRC/Standard Cable
•DVB-T
•ISDB-T
•DMB-T/H
•Meets Microsoft Media Center TV Tuner requirements
VGA Controller
ItemSpecifications
VGA
Controller
HDMI Port- Not available with this model
Chipset
Throughput
Compliance level
•INTEL GL40/GM45 Internal Graphics
•Direct 3D, Integrated LVDS
•Dual view and Dual video
•TV-out
•ATI M92-M
ItemSpecification
18Chapter 1
Page 29
LCD 23”
ItemSpecification
Vendor/model nameSamsung
L TM230HT01-A05
LG
LM230WF1
LTM230HT01
Screen Diagonal (mm)58 4.2
Active Area (mm)509.76 x 286.74
Display resolution (pixels)1920 x 1080
Pixel Pitch0.2655 x 0.26550.265 x 0.265
Display ModeNormally White
Typical White Luminance (cd/
2
) also called Brightness
m
300
Supported Colors16.7M
Contrast Ratio1000
Response Time (Optical Rise
51.3 / 3.7
Time/Fall Time) msec
Nominal Input Voltage VDD5
InterfaceLVDS
Viewing Angle (degree)
80
Horizontal:
Vertical:
Temperature Range (°C)
Operating
Storage (shipping)
0 - 50
-25 - 60
0 - 35
5 - 35
0 - 50
-20 - 60
LCD Display Supported Resolution
Resolution
24 bits
(UMA)
30 bits
36 bits
(Discrete)
800x600YNYN
1024x768YNYN
11 52x864YNYN
1280x600YNNN
1280x720YNYN
1280x768YNYN
1280x800YNYN
1280x960YNYN
1280x1024YNYN
1360x768YNYN
48 bits
Chapter 119
Page 30
Resolution
1366x768YNNN
1400x900YNNN
1400x1050YNNN
1600x900YNYN
1600x1024NNYN
1680x1050YNYN
1920x1080YNYN
Power Supply
ItemSpecifications
AC Input•Auto ranging from 100V to 240V and 50Hz to 60Hz
DC Output•5V, 40W; 3.3V, 19.8W; 12V, 174W; 12V, 6W, 5VSB, 10W
•Uses 3 prong ICE-320-C13 or IEC-320-C5 connector for AC power
•Hold up time of 16ms under maximum load
•Meet <1W Standby Energy S tar requirement for Desktop Category B
•Meet EU Lot 6 requirement
24 bits
(UMA)
30 bits
36 bits
(Discrete)
48 bits
RTC Battery
ItemSpecifications
Lithium Rechargeable
Battery
AC Adaptor
ItemSpecification
Input ratingAC 100V - 240V, 50/60Hz
Output19V 135W
Maximum input AC current
Inrush current
Efficiency
•Model: MIT CR2032
•Voltage:2.5-3.0V
•Capacity: 210mAh
•Vendor: Mitsubishi
20Chapter 1
Page 31
System Power Management
ItemSpecification
Mech. Off (G3)Al devices in the system are turned off completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be power
managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Also called Hibernation Mode. System saves all system states and
data onto the disc prior to power off the whole system.
Chapter 121
Page 32
22Chapter 1
Page 33
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Y our computer is already properly configured and optimized, and you do not need to run this utility . However , if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Navigating the BIOS Utility
There are six menu options: Information, Main, Advanced, Security, Boot, and Exit.
Follow these instructions:
•To choose a menu, use the left and right arrow keys.
•To choose an item, use the up and down arrow keys.
•To change the value of a parameter, press F5 or F6.
•A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.
•Press Esc while you are in any of the menu options to go to the Exit menu.
•In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
Chapter 223
Page 34
CMOS Setup Utility
The CMOS Setup Utility screen displays a list of the functions and features available in the BIOS.
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
Product Information
Standard CMOS Features
Advanced Bios Features
Advanced Chipset Features
Integrated Peripherals
Power Management Features
:Move
F1: General Help
Use the arrow keys to scroll to the required menu and press Enter.
Enter:Select
-/+/ : Value
F9 : Optimized Defaults
PC Health Status
Frequency Voltage Control
BIOS Security Features
Load Default Settings
Save and Exit Setup
Exit Without Saving
F10 : SaveESC : Exit
24Chapter 2
Page 35
Product Information
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
Product Information
-/+/ : Value
Product Information Overview
Help Item
Processor Type
Intel (R) Core(TM) i7 CPU 860 @ 2.80GHz
Processor Speed 2.80GHz
System Memory 4096MB
Product Name ZX6910
System Serial Number PWGJNJNJNJ00500F4D6900
System BIOS Version P01-A3
BIOS Release Date 04/21/2010
Asset Tag Number
EC Firmware Version R1.03
:Move
F1: General Help
Enter:Select
F10 : SaveESC : Exit
F9 : Optimized Defaults
The Product Information screen displays a summary of the computer hardware information.
NOTE: The system information is subject to different models.
ParameterDescription
Processor TypeThis field shows the system processor type.
Processor SpeedThis field shows the speed of the processor.
System MemoryThis field reports the memory size of the system.
Product NameTh is field shows product name of the syste m.
System Serial NumberThis field displays the serial number of this unit.
System BIOS VersionDisplays system BIOS version.
BIOS Release DateThis field displays the release date of the system BIOS.
Asset Tag NumberThis field displays the asset tag number.
EC Firmware VersionThis field displays the EC Firmware version number.
Chapter 225
Page 36
Standard CMOS Features
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
Standard CMOS Features
Help Item
System Date [Tue 04/25/2010]
System Time [05:00:33]
AHCI Port1 [Hard Disk]
AHCI Port2 [ATAPI CDROM]
AHCI Port4 [Not Detected]
Halt On [All, But Keyboard]
Use [Enter], [TAB]
or [Shift-TAB] to
select a field.
Use [+] or [-] to
configure system Date
-/+/ : Value
:Move
F1: General Help
Enter:Select
F10 : SaveESC : Exit
F9 : Optimized Defaults
The Standard CMOS Features screen allows the user to set the system time and date as well as set HDD and
ODD options.
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default parameter
settings.
ParameterDescriptionFormat/Option
System DateSets the system date.Format MM/DD/YYYY (month/
System TimeSets the system time. The hours are displayed
with 24-hour format.
SATA Port 1
SATA Port 2
AHCI Port 4
Halt OnInstructs the BIOS to halt during boot up for
the selected error parameter.
day/year)
Format: HH:MM:SS
(hour:minute:second)
Options:
•All Errors
•No Errors
•All, But keyboard
26Chapter 2
Page 37
Advanced BIOS Features
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
Hard Disk Drive Priority [Press Enter]
Optical Disk Drive Priority [Press Enter]
Bootup Num-Lock [On]
USB Beep Message [Disabled]
Allows BIOS to skip
certain steps during
booting. This will
reduce the time
needed to boot the
system.
-/+/ : Value
:Move
F1: General Help
Enter:Select
F10 : SaveESC : Exit
F9 : Optimized Defaults
The Advanced BIOS Features screen allows configuration of the various advanced BIOS options.
The table below describes the items, menus, and submenus in this screen.
ParameterDescriptionFormat/Option
Quick BootAllows BIOS to skip certain steps while
booting.
Quiet BootAllows BIOS to change display parameters
while booting changing boot speed.
1st Boot Device
2nd Boot Device
3rd Boot Device
4th Boot Device
Hard Disk Drive PriorityEnter to set the boot drive priority.Press Enter to set the order
Optical Disk Driver PriorityEnter to set the boot driver priority.Press Enter to set the order
Boot Num-LockTurns Num-Lock on or off on boot up.On or Off
USB Beep MessageAllows a beep during USB enumeration.Enabled or Disabled
Enabled or Disabled
Enabled or Disabled
priority
priority
Chapter 227
Page 38
Advanced Chipset Features
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
The table below describes the items, menus, and submenus in this screen.
ParameterDescriptionFormat/Option
Intel XD BitWhen disabled this forces the XD feature
flag to always return to 0.
Memory Hole RemappingtWhen enabled allows remapping of
overlapped PCI memory above the total
physical memory.
Video Memory SizeSets the amount of system memory used by
the internal graphics device.
DVMT modeTurns on DVMT mode for use with internal
DVMT/Fixed Memory SizeSet the memory allocated for DVMT. (XP
graphics.
only)
Enabled or Disabled
Enabled or Disabled
Enter to set
Select DVMT
Options:
•128MB
•256MB
•Maximum
28Chapter 2
Page 39
Integrated Peripherals
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
Integrated Peripherals
Help Item
Onboard SATA Controller [Enabled]
Onboard SATA Mode [AHCI]
Onboard USB Controller [Enabled]
USB Storage Emulation [Auto]
Onboard Audio Controller [Enabled]
Onboard LAN Controller [Enabled]
Onboard LAN Option ROM [Disenabled]
Onboard CIR Controller [Enabled]
-/+/ : Value
:Move
F1: General Help
Enter:Select
F10 : SaveESC : Exit
F9 : Optimized Defaults
Options
Disabled
Enabled
The Integrated Peripherals screen contains parameters for device peripherals.
The table below describes the items, menus, and submenus in this screen.
ParameterDescriptionFormat/Option
Onboard SATA ControllerEnable the SATA controllerEnabled or Disabled
Onboard SATA ModeSet the SATA modeOptions:
Onboard USB ControllerEnable the USB controller.Enabled or Disabled
USB Storage EmulationSet the USB storage emulationOptions:
Onboard Audio ControllerEnable or disable the audio controllerEnabled or Disabl ed
Onboard LAN ControllerEnable or disable the LAN controllerEnabled or Disabled
Onboard LAN Option ROMDisable or enable LAN optional ROMDisabled or Enabled
Onboard CIR ControllerEnable or disable the CIR ControllerEnabled or Disable
•IDE
•AHCI
•Auto
•Floppy
•Hard Disk
Chapter 229
Page 40
Power Management Features
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
Power Management Features
Help Item
ACPI Suspend Mode [S3 (STR)]
Power On by RTC Alarm [Disabled]
Power On by Onboard LAN [Disabled]
Wake Up by USB KB/Mouse [Enabled] Mode
Restore on AC Power Loss [Last State]
-/+/ : Value
:Move
F1: General Help
Enter:Select
F10 : SaveESC : Exit
F9 : Optimized Defaults
Select the ACPI
state used for
System Suspend.
The Power Management Features screen contains parameters used for device power management.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
ACPI Suspend ModeChoose between STR (Suspend to Ram) and POS
(Power on Standby). POS uses more power during
suspend.
Power On by RTC AlarmDisable or Enable auto wake up at a fixed time
everyday.
Power On by onboard
LAN
Wake Up by USB KB/
Mouse
Restore On AC Power
Loss
Disable or Enable wake up when the system power is
off and a LAN device is activated.
Disable or Enable wake up when the system is in
standby and a USB device is activated.
Set the state the device returns to in the even t of AC
power loss. Off causes the device to remain off in the
event of power loss, On restarts the device when AC
power resumes, and Last State returns the device to
the state it was at when power loss occurred.
S1(POS)/
S3(STR)
Disabled or
Enabled
Disabled or
Enabled
Enabled or
Disabled
Off or On or Last
State
30Chapter 2
Page 41
PC Health
The PC Health screen displays CPU/Chipset temperature information and contains customizable safety
monitors for the CPU.
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
PC Health
CPU Temperature (PECI Mode) : 48°C
CPU Fan1 Speed : 2095 RPM
CPU Fan2 Speed : 2103 RPM
+1.1V : 1.15 V
+3.30V : 1.09 V
+5.00V : 5.05 V
+12.0V : 12.12 V
+1.5V : 1.45 V
Smart Fan [Enabled]
:Move
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
CPU TemperatureDisplays the current CPU temperature (°C). This field
CPU Fan1 SpeedDisplays the current CPU fan speed. This field is read
CPU Fan2 SpeedDisplays the current system fan speed. This field is
+5.00VDisplays the power supply voltage for the nominal 5V
+3.30VDisplays the power supply voltage for the nominal
+1.1VDisplays the nominal 1.1 V bus. This field is read only.N/A
+12.0VDisplays the power supply voltage for the nominal
Smart FanEn able d all ows auto fan c ont rol. If disabled the fan
Enter:Select
F1: General Help
is read only.
only.
read only.
bus. This field is read only.
3.3V bus. This field is read only.
12.0V bus. This field is read only.
runs continuously at maximum speed.
-/+/ : Value
F9 : Optimized Defaults
F10 : SaveESC : Exit
Help Item
If disabled, System Fan
will run direstly the
maximum speed.
N/A
N/A
N/A
N/A
N/A
N/A
Enabled or
Disabled.
Chapter 231
Page 42
Frequency Voltage Control
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
Frequency Voltage Control
Help Item
Enable Clock to All PCEI [Enabled]
Spread Spectrum [Enabled]
Options
Disabled
Enabled
-/+/ : Value
:Move
F1: General Help
Enter:Select
F10 : SaveESC : Exit
F9 : Optimized Defaults
The Frequency Voltage Control Screen to set memory and processor parameters.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Enable Clock to All PCIEEnabled or disabled for reducing clock consumption.Enabled or
Spread SpectrumEnabled to assist with EMI emissions, Disabled to
assist with stability.
Disabled
Enabled or
Disabled
32Chapter 2
Page 43
BIOS Security Features
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
BIOS Security Features
Help Item
Supervisor Password :Not Installed
User Password :Not Installed
Change Supervisor Password [Press Enter]
Install or change the
password.
-/+/ : Value
:Move
F1: General Help
Enter:Select
F10 : SaveESC : Exit
F9 : Optimized Defaults
The BIOS Security Features screen contains parameters that help safeguard and protect your computer from
unauthorized use.
The table below describes the parameters in this screen.
ParameterDescriptionOption
Supervisor PasswordShows the setting of the Supervisor passwordNot Instal le d or
User PasswordShows the setting of the user passwordNot Installed or
Change Supervisor
Password
Change User PasswordPress Enter to set the user password. When set, this
Security OptionPress Enter to set the security option. This option is
NOTE: When prompted to enter a password, only three tries are allowed before the system halts. Do not lose
the password.
Press Enter to set the supervisor password. When
set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.
password prompts the user to enter a password
during the boot sequence. The user must enter the
correct password to be able to continue booting the
system. This option is only available if a supervisor
password has been specified
only available if a supervisor password has been
specified.
Installed
Installed
N/A
N/A
Chapter 233
Page 44
Setting a Password
Set Supervisor Password
Enter New Password [ ][ ]
Confirm New Password [ ]
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
Follow these steps as you set the user or the supervisor password:
1.Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press Enter.
3.Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
34Chapter 2
Page 45
Changing a Password
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
Setup Notice
Changes have been saved.
[Continue][Continue]
Setup Warning
Invalid Password.
[Continue][Continue]
Setup Warning
Passwords do not match.
Re-enter password.
[Continue][Continue]
1.Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.
2.Type the current password in the Enter Current Password field and press Enter.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
Chapter 235
Page 46
BIOS Flash Utilities
The BIOS flash memory update is required for the following conditions:
•New versions of system programs
•New features or options
•Restore BIOS when it becomes corrupted.
This section contains instructions for the following BIOS utilities:
•DOS flashit utility
•WinPhlash utility
•DMI Tools
36Chapter 2
Page 47
DOS Flash Utility
Perform the following steps to use the DOS Flash Utility:
1.Copy the flash utilities to the bootable device.
2.Attach the device to the system and restart.
3.Press F2 during boot to enter the Setup Menu.
4.Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.
IMPORTANT:Please use a device that can be booted in DOS mode (FAT 16 or FAT 32 partitions only)
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
Hard Disk Drive Priority [Press Enter]
Optical Disk Drive Priority [Press Enter]
Bootup Num-Lock [On]
USB Beep Message [Disabled]
:Move
F1: General Help
Advanced BIOS Features
Enter:Select
-/+/ : Value
F9 : Optimized Defaults
Help Item
Allows BIOS to skip
certain steps during
booting. This will
reduce the time
needed to boot the
system.
F10 : SaveESC : Exit
5.Navigate to the BIOS file in DOS mode.
6.Enter the command “FBB” to begin the flash BIOS process. The flash process will run automatically.
When complete, the system will restart automatically.
7.When the system boots, then it will display "Press Del to Enter BIOS Setup" and "Press F1 to Continue".
8.Press F1 to load the CMOS defaults or press Del to go BIOS SETUP and manually configure BIOS.
Chapter 237
Page 48
Win Flash Utility
Perform the following steps to use the WinFlash Utility:
1.Open the Start menu and type CMD to open command mode.
2.Type “fbbwin64” to flash BIOS. The process will start automatically.
IMPORTANT:During the flash process the keyboard and mouse will not function.
3.Once the flash process has finished, shutdown the system and press the power button to restart.
4.When the system boots, then it will display "Press Del to Enter BIOS Setup" and "Press F1 to Continue".
5.Press F1 to load the CMOS defaults or press Del to go BIOS SETUP and manually configure BIOS.
38Chapter 2
Page 49
Using DMI Tools
Use QDMI30A to change the asset tag, product name, or serial number of the machine.
1.Copy the file qdmi30a.exe to USB flash disk with bootable diskette or USB drive.
2.Press F2 during boot to enter the Setup Menu.
3.Select Boot Menu to modify the boot priority order, for example, if using a USB HDD to run DMI Tools,
move USB HDD to position 1.
4.Boot into DOS.
5.Key in “qdmi30a” then click “Enter”. The following screen appears.
Select one of the functions to modify. To modify the asset tag, key in “1” and then key in a string for the new
asset tag as shown below.
To modify the product number, key in “2” then key in a new string for the product number as shown below.
To modify the serial number, key in “3” then key in a new string for the serial number as shown below.
To modify the 1394 GUID number, key in “4” then key in a new string for the 1394 GUID number as shown
below
Chapter 239
Page 50
Chapter 3
Machine Disassembly and Replacement
WARNING:This computer has two highly sensitive touchscreen sensors on the top left and right
corners of the LCD. The sensors are an integral part of the LCD and cannot be separately
replaced. The sensors are exposed as soon as the rear cover is removed.
During disassembly:
•DO NOT make contact with the sensors.
•Raise the LCD off any surface it is placed face down on so that the sensors do not rest on
the surface.
•ALWAYS employ an antistatic mat.
IMPORTANT:The outside housing and color ma y vary from the images that appear in this section.
This chapter contains step-by-step procedures on how to disassemble the computer for maintenance and
troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
•Wrist grounding strap and conductive mat for preventing electrostatic discharge
•Flat screwdriver
•Three (3) sizes of Philips screwdrivers: 7mm, 4mm and 2mm
•Pin or unbent paperclip or similar.
•Block of sponge or similar soft material smaller in surface area than the LCD and at least 1”
(2.5cm) high.
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on an antistatic mat.
The flowchart provided in the succeeding disassembly section illustrates the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components.
Stand CoverM2.5*42
Stand HingeM4*6 Ni4
Rear CoverM2.5*74
Audio BoardM2.5*4 Ni2
HDDM2.5*4 Ni2
HDD BracketM3*4 Ni4
ODDM2.5*4 Ni2
ODD BracketsM2*2.5 Ni4
Inverter BoardM2.5*4 Ni2
Touchscreen Control BoardM2.5*4 Ni2
Mainboard ShieldingM2.5*4 Ni7
WLANM2*31
TV Tuner ModuleM2.5*4 Ni1
VGA CardM2.5*4 Ni4
FanM2.5*5 Ni3
MainboardM2.5*4 Ni1
USB BoardM2.5*4 Ni2
IR ReceiverM2*31
FrameM2.5*4 Ni15
LCD PanelM3*44
Power BoardM2.5*4 Ni2
CameraM2*32
AntennasM1.7*42
SpeakersM2.5*4.0-I(NYLOK)IRON6
43Chapter 3
Page 54
Removing the RAM Covers
1. See “Pre-disassembly Instructions” on page 40.
2. Apply pressure to one end of the RAM Cover, while pulling up with the opposite hand as shown.
3. Lift the RAM Cover clear of the device.
4. Grasp the Hinge Cover with both hands.
Chapter 344
Page 55
5. Lift the Hinge Cover clear of the device.
45Chapter 3
Page 56
Removing the RAM
1. See “Removing the RAM Covers” on page 44
2. Lift the RAM Shielding clear of the device.
3. Unlock the latches on either side of the RAM by pressing down as shown. There is an audible click when the
latch is unlocked.
4. Lift each RAM module from its slot.
Chapter 346
Page 57
Removing the Rear Covers
1. See “Removing the RAM” on page 46
2. Remove the six (6) screws that secure the Rear Covers.
StepSizeQuantityScrew Type
Rear CoversM2.5*6.06
3. Use both hands to gently push the rear cover outward from the device as shown.
4. Repeat the previous step for the remaining rear cover.
47Chapter 3
Page 58
Removing the Back Cover
1. See “Removing the Touchscreen Control Board” on page 59
2. Remove the fourteen (14) screws securing the Back Cover.
StepSizeQuantityScrew Type
Back Cover2.5*8
2.4*8
3. Use both hands to move the Hinge up into the stand position. There is an audible click when the Hinge is
locked in position.
NOTE: In order to lift the Back Cover away, the Hinge must be in the stand position.
Chapter 348
Page 59
4. Place one hand firmly on the Back Cover. Use the opposite hand to pry the Bezel away, working from one
corner to the other as shown. Repeat this step until all guides along the bottom of the device are unlocked.
5. Place one hand firmly on the Hinge. Use the opposite hand to pull the top of the Back Cover away from the
Bezel, working from one corner to the other as shown. Repeat this step until all guides along the top of the
device are unlocked.
6. Lift the Back Cover clear of the device.
49Chapter 3
Page 60
Removing the Hinge
1. See “Removing the Back Cover” on page 48
2. Replace the Hinge to the carry position.
3. Remove the six (6) screws securing the Hinge.
StepSizeQuantityScrew Type
HingeM4*86
4. Lift the Hinge clear of the device.
Chapter 350
Page 61
Removing the Mainboard Shielding
1. See “Removing the Audio Board” on page 63.
2. See “Removing the Touchscreen Control Board” on page 59.
3. Remove the one (1) screw from the ground wire.
StepSizeQuantityScrew Type
HDD Ground
Cable
M2.5*41
4. Remove the small power cable from the mainboard.
51Chapter 3
Page 62
5. Detach the power cable from the mainboard.
6. Remove the adhesive tape holding the HDD ground cable to the HDD.
7. Remove the one (1) screw from the ground wire.
StepSizeQuantityScrew Type
Converter
Ground Cable
M2.5*41
Chapter 352
Page 63
8. Disconnect the HDD cable.
9. Remove the power cable from the HDD.
10. Remove the six (6) screws.
StepSizeQuantityScrew Type
Mainboard
Shielding
M2.5*4Ni6
53Chapter 3
Page 64
11. Lift the mainboard shielding away from the chassis.
Chapter 354
Page 65
Removing the Hard Disk Drive
1. See “Removing the Back Cover” on page 48.
2. Disconnect the HDD cable.
3. Remove the two (2) screws.
StepSizeQuantityScrew Type
HDDM2.5*42
55Chapter 3
Page 66
4. Slide the HDD towards the speakers to release it from the flanges.
5. Lift the HDD out of the chassis.
6. Remove the four (4) screws from the HDD bracket (both sides).
StepSizeQuantityScrew Type
HD BracketM3*44
Chapter 356
Page 67
7. Remove the brackets from the HDD.
57Chapter 3
Page 68
Removing the Power Supply
1. See “Removing the Hinge” on page 50
2. Remove two (2) screws securing the Power Supply as shown.
StepSizeQuantityScrew Ty pe
Power SupplyM2.5*42
3. Lift the Power Supply clear of the device.
Chapter 358
Page 69
Removing the Touchscreen Control Board
1. See “Removing the Back Cover” on page 48
2. Remove the one (1) ground cable screw.
StepSizeQuantityScrew Ty pe
Touchscreen
Control Board
M2.5*41
3. Disconnect the right (top in this image) touch sensor cable.
59Chapter 3
Page 70
4. Disconnect the left (bottom in this image) touch sensor cable.
5. Disconnect the touchscreen board to mainboard cable.
6. Remove the two (2) screws.
StepSizeQuantityScrew Type
Touchscreen Board M2.0*42
Chapter 360
Page 71
7. Lift the touchscreen board away.
61Chapter 3
Page 72
Removing the Card Reader Board
1. Disconnect the Card reader cable.
2. Remove the two (2) screws.
StepSizeQuantityScrew Type
Card Reader Board 2.5*42
3. Lift the card reader board away.
Chapter 362
Page 73
Removing the Audio Board
1. See “Removing the Back Cover” on page 48.
2. Disconnect the Audio board cable.
3. Remove the two (2) screws from the audio board.
StepSizeQuantityScrew Type
Audio BoardM2.5*42
63Chapter 3
Page 74
4. Lift the audio board and cable away at an angle from the rear cover.
Chapter 364
Page 75
Removing the ODD Eject Board
1. See “Removing the Back Cover” on page 48
2. Disconnect the ODD Eject Board Cable.
3. Remove the one (1) screw from the ODD eject board.
StepSizeQuantityScrew Type
Audio BoardM2.5*42
65Chapter 3
Page 76
4. Remove the ODD Eject Board.
Chapter 366
Page 77
Removing the ODD
1. See “Removing the Back Cover” on page 48.
2. Remove the two (2) screws.
StepSizeQuantityScrew Type
ODDM2.5*42
3. Slide the ODD assembly out.
67Chapter 3
Page 78
4. Lift the ODD away from the chassis.
5. Remove the two (2) screws from the side bracket and remove the bracket.
StepSizeQuantityScrew Type
ODD Side BracketM2*2.52
Chapter 368
Page 79
6. Remove the two (2) screws from the ODD rear bracket and remove the bracket.
StepSizeQuantityScrew Type
ODD Rear BracketM2*2.52
69Chapter 3
Page 80
Removing the Inverter Board
1. See “Removing the Back Cover” on page 48.
2. Remove the adhesive covering the Inverter Board cable 1.
3. Disconnect the LCD to Inverter Board cable 1.
4. Unlock the cable clasp.
Chapter 370
Page 81
5. Disconnect the LCD to Inverter Board cable 2.
6. Disconnect the mainboard to inverter cable.
7. Remove the two (2) screws from the inverter board.
StepSizeQuantityScrew Type
Inverter BoardM2.5*32
71Chapter 3
Page 82
8. Remove the Inverter Board.
Chapter 372
Page 83
Removing the Home Button Board
1. See “Removing the Back Cover” on page 48
2. Disconnect the Home Button board cable.
3. Remove the one (1) screw from the Home Button Board
StepSizeQuantityScrew Type
Home Button
Board
73Chapter 3
M2.5*41
Page 84
4. Remove the Home Button Board from the chassis.
Chapter 374
Page 85
Removing the Camera Module
1. See “Removing the Back Cover” on page 48
2. Remove the two (2) screws from the Camera Module
StepSizeQuantityScrew Type
Camera ModuleM2.0*32
3. Lift the Camera Module out of the chassis.
75Chapter 3
Page 86
4. Turn the Camera Module over.
5. Disconnect the cable from the Camera Module.
Chapter 376
Page 87
Removing the TV Tuner Module
1. See “Removing the Card Reader Board” on page 62.
2. Disconnect the TV Tuner antenna.
3. Remove the one (1) screw.
StepSizeQuantityScrew Type
TV CardM2.0*31
77Chapter 3
Page 88
4. Lift the TV module away.
Chapter 378
Page 89
Removing the Wireless LAN Module
1. See “Removing the Card Reader Board” on page 62.
2. Disconnect the WLAN antennas.
3. Remove the one (1) screw from the WLAN module.
StepSizeQuantityScrew Type
WLANM2.0*31
79Chapter 3
Page 90
4. Lift the WLAN module away.
Chapter 380
Page 91
Removing the Thermal Module
1
2
4
3
1. See “Removing the Thermal Module” on page 81.
2. Disconnect the two (2) fan cables.
3. Loosen the four (4) captive screws in numerical order (1, 2, 3, then 4).
s
4. Lift the thermal module away.
81Chapter 3
Page 92
Removing the Fans
1. See “Removing the Thermal Module” on page 81.
2. Remove the two (2) screws.
StepSizeQuantityScrew Type
Fan2.5*52
3. Remove the LVDS cable from the cable clips.
Chapter 382
Page 93
4. Remove the fan.
5. Remove the two (2) screws.
StepSizeQuantityScrew Type
Fan2.5*52
6. Remove the fan.
83Chapter 3
Page 94
Removing the CPU
1. See “Removing the CPU” on page 84.
2. Unlock the CPU by pressing down on the locking latch and moving it out and away from the CPU.
3. Lift the CPU out of the package.
CAUTION: Avoid any contact with a thermal pad or thermal grease.
Chapter 384
Page 95
Removing the Mainboard
1
4
3
2
5
13
16
14
11
12
10
9
6
7
8
15
1. See “Removing the Card Reader Board” on page 62.
2. See “Removing the Thermal Module” on page 81.
3. See “Removing the CPU” on page 84.
4. Disconnect the sixteen (16) cables from the Mainboard as shown.