This manual contains information about maintenance and service of acer products.
Use this manual to perform diagnostics tests, troubleshoot problems, and align the
acer product.
1.1. Trademark
The following terms are trademarks of Acer Inc. :
Acer
Importance
Only trained service personnel who are familiar with this Acer Product
shall perform service or maintenance to it. Before performing any
maintenance or service, the engineer MUST read the “Safety Note”.
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2. Introduction
This section contains general service information, please read through carefully. It should be
stored for easy access place for quick reference.
2.1. RoHS (2002/95/EC) Requirements
– Applied to all countries require RoHS.
The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive)
is a legal requirement by EU (European Union) for the global electronics industry which sold in EU
and some counties also require this requirement. Any electrical and electronics products
launched in the market after June 2006 should meet this RoHS requirements. Products launched
in the market before June 2006 are not required to compliant with RoHS parts. If the original
parts are not RoHS complaints, the replacement parts can be non ROHS complaints, but if the
original parts are RoHS compliant, the replacement parts MUST be RoHS complaints.
If the product service or maintenance require replacing any parts, please confirming the RoHS
requirement before replace them.
2.2. Safety Notice
1. Make sure your working environment is dry and clean, and meets all government safety
requirements.
2. Ensure that other persons are safe while you are servicing the product.
DO NOT perform any action that may cause a hazard to the customer or make the product
unsafe.
3. Use proper safety devices to ensure your personal safety.
4. Always use approved tools and test equipment for servicing.
5. Never assume the product’s power is disconnected from the mains power supply. Check that it is disconnected before opening the product’s cabinet.
6. Modules containing electrical components are sensitive to electrostatic discharge (ESD).
Follow ESD safety procedures while handling these parts.
7. Some products contain more than one battery. Do not disassemble any battery, or expose it to
high temperatures such as throwing into fire, or it may explode.
8. Refer to government requirements for battery recycling or disposal.
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2.3 .Compliance Statement
Feature items
Specifications
Remark
Panel supplier & module name
AUO M185XW01 V7
TN, Normally white
Screen diagonal
470.1 mm(18.51”)
409.8 mm(H) x230.4
mm(V)
Display Format
1366(H) x 768 (V)
Panel Display information
Pixel Pitch
0.3(H) x 0.3(V) (TYP.)
per one triad
Viewing Angle (@ Contrast Ratio >= 10)
R/L:170 degrees (typ)
U/D: 160 degrees (typ)
Analog interface with Scaling supported
Yes
With 15-pin D-sub
Caution: This Optical Storage Product contains a Laser device. Refer to the product specifications
and your local Laser Safety Compliance Requirements.
2.4. General Descriptions
This Service Manual contains general information. There are 3 levels of service:
Level 1: Cosmetic / Appearance / Alignment Service
Level 2: Circuit Board or Standard Parts Replacement
Level 3: Component Repair to Circuit Boards
3. Product Overview
3.1. Introduction
X193HQ is defined as our new 18.5W model in ACER X series which will be the ACER project in
Qisda. X193HQ is defined as 18.5”W LCD Monitor supports 1366(H) x 768(V) resolution with
DPMS (Display Power Management System) and ACER eColor function. There are triple input
types, D-sub, DVI. X193HQ adopts AUO panel M185XW01 V7. X193HQ has included 1W+1W
speaker. X193HQ also support ACM 8000000:1.(Theoretical value)
The features summary is shown as below,
*All panel spec. in Q201 definition depends on the variance of panel source.
*All spec. of monitor need to warm up at least 1hr.
* To test the “Contrast Ratio” and “Luminance” functions, the color status must be “User preset”
mode.
* 1. “Contrast Ratio”: Set “brightness” at 100, and “contrast” at 50.
* 2. “Luminance”: Set “brightness” at 100, and “contrast” at 100.
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connector
HDMI interface with Scaling supported
No
For 1A1D model
Max resolution mode supported
1366 (H) x 768 (V)@60Hz
Number of Display Colors supported
16.7 Millions
Contrast Ratio
1000:1 (typ.),600:1(min)
Test Condition: Set Contrast
at 50, Brightness at 100,
Color at User preset
Luminance
AUO M185XW01 V7
250 cd/m2 (typ.), 200 cd/m2
(min)
Test Condition: Set Contrast
at 50, Brightness at 100,
Color at User preset
AC power input
Yes
90-264 Volts, 47-63 Hz.
DC power input (with AC power adapter)
No
DPMS supported
Yes
<2W
LED indicator for power status showed
Yes
Blue/Amber
OSD for control & information supported
Yes
Multi-language supported for OSD
Yes
EMEA
Non-EMEA
Buttons control supported
Yes
6 buttons including 1
monitor power on/off
control button.
Flywheel control supported
No
Scaling function supported
Yes
Auto adjustment function supported
Yes
“Auto-Key” function
DDC function supported (EDID ver. 1.3)
Yes
DDC2B
DDC-CI support version 1.1 or later
Yes
DDC-CI
Audio speakers supported
Yes
Audio Jack (input connector) supported
Yes
Line-in connector
Earphone Jack (Output connector)
supported
No
Microphone function supported
No
Mechanical Tilt base design
Yes
From -5 to +23 degree
VESA wall mounting design
Yes
Mechanical Rotate design
No
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Mechanical Lift base design
No
Kensington compatible lock design
Yes
3.2. Operational Specification
Item
Condition
Spec
OK
N.A
Remark
Input Voltage range
Universal input full range
90~264VAC /47~63Hz
Input Current range
90 ~ 264VAC
< 1.2 Arms
Power Consumption
Normal “On” operation
< 31W
LED: Blue
DPMS
DPMS “Sleep” state
< 2 W
LED: Amber
DPMS
DPMS “Off” state
< 1 W
LED: OFF
Inrush Current
110 VAC
220 VAC
< 30 A (peak)
< 60 A (peak)
Cold-start
Earth Leakage Current
264 VAC/50Hz
< 3.5 mA
Hi-Pot
1. 1500VAC, 1 sec
2. Ground test: 30A,
1sec
Without damage
< 0.1 ohm
(on-line test)
(in-lab test)
Power Line Transient
IEC1000-4-4
1KV
IEC1000-4-5 (Surge)
Common: 2KV,
Differential: 1KV
Power cord
Color: Black
Length: 1800 +/- 50 mm
3.2.1 Power supply
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Item
Condition
Spec
OK
N.A
Remark
Signal Cable
15-pin D-Sub
Color: Black
Length: 1800 +/- 30 mm
24-pin DVI-D
Color: Black
Length: 1800 +/- 50 mm
Pin assignment
15-pin D-sub connector
See Note-1
For 15-pin D-sub
24-pin DVI-D connector
See Note-2
For 24-pin DVI-D
19-pin HDMI connector
See Note-3
For 19-pin HDMI
Analog input
Signal type
Separate analog R/G/B
For 15-pin D-sub
Level
700 mV (peak to peak)
Impedance
75 Ohms +/- 1.5 Ohms
Sync input
Signal type
Separate H/V-sync
(Positive/Negative)
For 15-pin D-sub
Level
Logic High: 2.4V ~ 5.5V
Logic Low: 0V ~ 0.5V
(TTL level)
Refer to VESA VSIS
Standard V1R1
Impedance
Minimum 2.2KΩ(pull
down)
10KΩ for application
Sync Pulse Width (SPW)
0.7μs < H-SPW
1H < V-SPW
Digital input
Level
600mV for each
differential line
Impedance
50 Ohm TDR Scan
needed for DVI cable and
interface board
Pin
Signal Assignment
Pin
Signal Assignment
1
Red video
9
PC5V (+5 volt power)
2
Green video
10
Sync Ground
3
Blue video
11
Ground
3.2.2 Signal interface
Note-1: The pin assignment of 15-pin D-sub connector is as below,
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4
Ground
12
SDA
5
Ground(Cable Detected)
13
H-Sync (or H+V)
6
Red Ground
14
V-sync
7
Green Ground
15
SCL
8
Blue Ground
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Note-2: The pin assignment of 24-pin DVI-D connector is as below,
Pin
Signal Assignment
Pin
Signal Assignment
1
TMDS RX2-
13
Floating
2
TMDS RX2+
14
+5V Power
3
TMDS Ground
15
Ground(Cable Detect)
4
Floating
16
Hot Plug Detect
5
Floating
17
TMDS RX0-
6
DDC Clock
18
TMDS RX0+
7
DDC Data
19
TMDS Ground
8
Floating
20
Floating
9
TMDS RX1-
21
Floating
10
TMDS RX1+
22
TMDS Ground
11
TMDS Ground
23
TMDS Clock+
12
Floating
24
TMDS Clock-
Item
Condition
Spec
OK
N.A
Remark
Max. support Pixel rate
135 MHz
Both for analog and
digital inputs
Max. Resolution
1366 x 768
Both for analog and
digital inputs
Rise time + Fall time
< 5 ms
(50% of minimum pixel
clock period)
1366 x 768 @ 60Hz
(max. support timing)
Settling Time after
overshoot /undershoot
< 5% final full-scale value
Refer to VESA VSIS
Standard V1R1
Overshoot/Undershoot
< 12% of step function
voltage level over the full
voltage range
Refer to VESA VSIS
Standard V1R1
3.2.3 Video performance
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Item
Condition
Spec
OK
N.A
Remark
Horizontal
31-80KHz
Vertical
55-76 Hz
Item
Condition
Spec
OK
N.A
Remark
DDC channel type
DDC2B
EDID
Version 1.3
Refer to S/W spec.
document to see the
detailed EDID data
definition.
DDC-CI
Version 1.1 or Later
Refer to S/W spec
3.2.4 Scan range
3.2.5 Plug & Play DDC2B DDC-CI Support
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Mode
Resolution
(active dot)
Resolution
(total dot)
Horizontal
Frequency (KHz)
Vertical
Frequency (Hz)
Nominal Pixel
Clock (MHz)
640x480@60Hz
800 x 525
31.469
59.941
25.175
640x480@72Hz
832 x 520
37.861
72.809
31.500
640x480@75Hz
840 x 500
37.500
75.000
31.500
MAC
640x480@66.66Hz
864x525
35
66.66
30.24
VESA
720x400@70Hz
900x449
31.469
70.087
28.322
SVGA
800x600@56Hz
1024 x 625
35.156
56.250
36.000
800x600@60Hz
1056 x 628
37.879
60.317
40.000
800x600@72Hz
1040 x 666
48.077
72.188
50.000
800x600@75Hz
1056x625
46.875
75.000
49.500
MAC
832x624@74.55Hz
1152x667
49.722
74.55
57.28
XGA
1024x768@60Hz
1344x806
48.363
60.004
65.000
1024x768@70Hz
1328x806
56.476
70.069
75.000
1024x768@75Hz
1312x800
60.023
75.029
78.750
MAC
1152x870@75Hz
1456x915
68.681
75.062
100.000
VESA
1152x864@75Hz
1600x900
67.5
75
108
1280x960@60Hz
1800x1000
60
60
108
SXGA
1280x1024@60Hz
1688x1066
63.981
60.020
108.000
1280x1024@75Hz
1688x1066
79.976
75.025
135.000
VESA
1280x720@60Hz
1650x750
44.955
59.940
74.176
WXGA
1280x800@60Hz
1680x831
49.702
59.810
83.500
1366x768@60Hz
1792x798
47.712
59.790
85.500
3.2.6 Support Timings
Note:
1. Show “Input Not Supported” warning message. When Vertical Frequency is over 76Hz or
2. If Hf /Vf is set in the range of 31KHz~80KHz and 55Hz ~76Hz, and Pixel Clock is set in the
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under 55Hz, but Pixel Clock is between 25.175MHz and 135MHz, the monitor can show
image, and the same time has “Input Not Supported” warning message. If Pixel Clock is over
the range of 25.175MHz ~ 135MHz, the display is Black and show warning message.
range of 25.175MHz~135MHz, but is not the above Resolution, then it will display the nearest
mode.
Item
Condition
Spec
OK
N.A Remark
Resolution
Any input resolution modes
which are under 1366x768
1366x768
Contrast ratio
600(min),1000(typ.)
Test Condition: Set
Contrast at 50,
Brightness at 100,
Color at User preset.
Brightness
At R/G/B saturated
condition
250 cd/m2 (typ.),200 cd/m2
(min)
Test Condition: Set
Contrast at 50,
Brightness at 100,
Color at User preset.
Response time
Rising + Falling time
On/off:5 ms (typ.),8ms(max)
Test Equipment:
Westar TRD 100 or
equal level
equipment ;
Viewing angle
At Contrast ratio = 10
R/L: 170 degrees (typ.)
150 degrees (min)
At Contrast ratio = 10
U/D:160 degrees (typ.)
140 degrees(min)
CIE coordinate of White
(0.313, 0.329) +/- (0.03,
0.03)
Display colors
16.7 Millions colors
6 bit+Hi-FRC
Item
Condition
Spec
OK
N.A Remark
Brightness adjustable
range
At default contrast level
(saturate point) & Fullwhite color pattern
(Max. brightness value –
Min. brightness value)
≧ 100 cd/㎡
3.3. Operational & Functional Specification
3.3.1 Video performance
*All spec. of monitor need to warm up at least 1hr.