ACER Aspire One D257 User Manual [fr]

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Contents

Aspire One Series

Generic User Guide

Model number: __________________________________

Serial number: ___________________________________

Date of purchase: ________________________________

Place of purchase: ________________________________

Aspire One Series Generic User Guide

Original Issue: 12/2010

iii

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

CAUTION for plug as disconnecting device

Observe the following guidelines when connecting and disconnecting power to the power supply unit:

Install the power supply unit before connecting the power cord to the AC power outlet.

Unplug the power cord before removing the power supply unit from the computer.

If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

CAUTION for Accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet.

CAUTION for bundled dummy cards (only for certain models)

Your computer shipped with plastic dummies installed in the card slots. Dummies protect unused slots from dust, metal objects or other particles.



Save the dummies for use when no cards are in the slots.

CAUTION for Listening

To protect your hearing, follow these instructions.

• Increase the volume gradually until you can hear clearly and comfortably.

• Do not increase the volume level after your ears have adjusted.

• Do not listen to music at high volumes for extended periods.

• Do not increase the volume to block out noisy surroundings.

• Decrease the volume if you can't hear people speaking near you.

Warnings

• Do not use this product near water.

• Do not place this product on an unstable cart, stand or table. If the product

falls, it could be seriously damaged.

• Slots and openings are provided for ventilation to ensure reliable

operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

• Never push objects of any kind into this product through cabinet slots as

they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

• To avoid damage of internal components and to prevent battery leakage,

do not place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment

which will probably cause unexpected short current or damage rotor devices, HDD, optical drive, and even exposure risk from lithium battery pack.

• The bottom surface, areas around ventilation openings and AC adapter

may get hot. To avoid injury, ensure they do not come in contact with your skin or body.

Note: Reduce the risk of heat-induced injury or fire by adhering to

the following:

1) Do not place the computer or AC adapter on a soft surface, such

as a bed.

2) Do not rest the computer or AC adapter on your lap for

extended periods.

3) Use the computer on a flat, hard surface, such as a desk.

4) Ensure that the ventilation is not obstructed.

• Your device and its enhancements may contain small parts. Keep them out

of the reach of children.

Using electrical power

• This product should be operated from the type of power indicated on the

marking label. If you are not sure of the type of power available, consult your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this

product where people will walk on the cord.

• If an extension cord is used with this product, make sure that the total

ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse

rating.

• Do not overload a power outlet, strip or receptacle by plugging in too

many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.

• This product's AC adapter is equipped with a three-wire grounded plug.

The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the AC adapter plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

• The system can be powered using a wide range of voltages: 100 to 120 or

220 to 240 V AC. The power cord included with the system meets the requirements for use in the country/region where the system was purchased. Power cords for use in other countries/regions must meet the requirements for that country/region. For more information on power cord requirements, contact an authorized reseller or service provider.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

• The power cord or plug is damaged, cut or frayed.

• Liquid was spilled into the product.

• The product was exposed to rain or water.

• The product has been dropped or the case has been damaged.

• The product exhibits a distinct change in performance, indicating a need

for service.

• The product does not operate normally after following the operating

instructions.

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may

result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Guidelines for safe battery usage

This notebook uses a Lithium-ion battery. Do not use it in a humid, wet or corrosive environment. Do not put, store or leave your product in or near a heat source, in a high temperature location, in strong direct sunlight, in a microwave oven or in a pressurized container, and do not expose it to temperatures over 60° C (140° F). Failure to follow these guidelines may cause the battery to leak acid, become hot, explode or ignite and cause injury and/or damage. Do not pierce, open or disassemble the battery. If the battery leaks and you come into contact with the leaked fluids, rinse thoroughly with water and seek medical attention immediately. For safety reasons, and to prolong the lifetime of the battery, charging will not occur at temperatures below 0° C (32° F) or above 40° C (104° F).

The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the operation time becomes noticeably shorter than normal, buy a new battery.



Use only the approved batteries, and recharge your battery only with the approved chargers designated for this device.

Use the battery only for its intended purpose. Never use any charger or battery that is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object such as a coin, clip or pen causes direct connection of the positive (+) and negative (-) terminals of the battery. (These look like metal strips on the battery.) This might happen, for example, when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

The capacity and lifetime of the battery will be reduced if the battery is left in hot or cold places, such as in a closed car in summer or winter. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is especially limited in temperatures well below freezing.

Do not dispose of batteries in a fire as they may explode. Batteries may also explode if damaged. Dispose of batteries according to local regulations. Please recycle when possible. Do not dispose as household waste.

Wireless devices may be susceptible to interference from the battery, which could affect performance.

Replacing the battery pack

The notebook uses lithium batteries. Replace the battery with the same type as that which came bundled with your product. Use of another battery may present a risk of fire or explosion.

Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep them away from

vii

hildren. Follow local regulations when disposing of used

batteries.

Operating environment

Warning! For safety reasons, turn off all wireless or radio transmitting devices when using your laptop under the following conditions. These devices may include, but are not limited to: wireless LAN (WLAN), Bluetooth and/or 3G.

Remember to follow any special regulations in force in any area, and always switch off your device when its use is prohibited or when it may cause interference or danger. Use the device only in its normal operating positions. This device meets RF exposure guidelines when used normally, and it and its antenna are positioned at least 1.5 centimeters (5/8 inches) away from your body. It should not contain metal and you should position the device the abovestated distance from your body. To successfully transmit data files or messages, this device requires a good quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure that the above separation distance instructions are followed until the transmission is completed. Parts of the device are magnetic. Metallic materials may be attracted to the device, and persons with hearing aids should not hold the device to the ear with the hearing aid. Do not place credit cards or other magnetic storage media near the device, because information stored on them may be erased.

Medical devices

Operation of any radio transmitting equipment, including wireless phones, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions. Switch off your device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF transmissions.

Pacemakers. Pacemaker manufacturers recommend that a minimum separation of 15.3 centimeters (6 inches) be maintained between wireless devices and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers should do the following:

• Always keep the device more than 15.3 centimeters (6 inches) from the

pacemaker

• Not carry the device near your pacemaker when the device is switched on. 

If you suspect interference, switch off your device, and move it.

earing aids. Some digital wireless devices may interfere with some hearing

aids. If interference occurs, consult your service provider.

viii

Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection systems, electronic anti-skid (anti-lock) braking systems, electronic speed control systems, and air bag systems. For more information, check with the manufacturer, or its representative, of your vehicle or any equipment that has been added. Only qualified personnel should service the device, or install the device in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty that may apply to the device. Check regularly that all wireless equipment in your vehicle is mounted and operating properly. Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the device, its parts, or enhancements. For vehicles equipped with an air bag, remember that air bags inflate with great force. Do not place objects, including installed or portable wireless equipment in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed, and the air bag inflates, serious injury could result. Using your device while flying in aircraft is prohibited. Switch off your device before boarding an aircraft. The use of wireless teledevices in an aircraft may be dangerous to the operation of the aircraft, disrupt the wireless telephone network, and may be illegal.

Potentially explosive environments

Switch off your device when in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device at refueling points such as near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage, and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders. Do not switch the notebook on when wireless phone use is prohibited or when it may cause interference or danger.

Emergency calls

arning: You cannot make emergency calls through this device. To make an emergency call you shall dial out through your mobile phone or other telephone call system.

Disposal instructions

Do not throw this electronic device into the trash when discarding.



To minimize pollution and ensure utmost protection of the global environ

ment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit w

ww.acer-group.com/public/Sustainability/sustainability01.htm.

Mercury advisory

For bulb-inside projectors or electronic products containing a nonLED-backlit-LCD/CRT monitor or display: Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state or federal laws. For more information, contact the Electronic Industries Alliance at w

ww.eiae.org. For lamp-specific disposal information,

check w

ww.lamprecycle.org.

ENERGY STAR

Acer's ENERGY STAR qualified products save your money by reducing energy cost and protecting the environment without

sac

rificing features or performance. Acer is proud to offer our

customers products with the ENERGY STAR mark.

What is ENERGY STAR?

Products that are ENERGY STAR qualified use less energy and prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. Acer is committed to offering products and services worldwide that help customers save money, conserve energy and improve the quality of our environment. The more energy we can save through higher energy efficiency, the more we reduce greenhouse gases

and the risks of climate change. More information refers to 

ww.energystar.gov or ww

w.energystar.gov/powermanagement.

Acer ENERGY STAR qualified products: (only for certain models)

• Produce less heat and reduce cooling loads, and warmer climates.

• Automatically go into "display sleep" and "computer sleep" mode after 10 and

30 minutes of inactivity respectively.

• Wake the computer from sleep mode by push

ing keyboard or moving

mouse.

• Computers will save more than 80% energy at "sleep" mode.

ENERGY STAR is only available for certain models and have the ENERGY STAR certification mark on the palm rest.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

• Numbness, or a burning or tingling sensation.

• Aching, soreness or tenderness.

• Pain, swelling or throbbing.

• Stiffness or tightness.

• Coldness or weakness.

If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.

The following section provides tips for more comfortable computer use.

Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

• Refrain from staying too long in one fixed posture.

• Avoid slouching forward and/or leaning backward.

• Stand up and walk around regularly to remove the strain on your leg

muscles.

• Take short rests to relax your neck and shoulders.

• Avoid tensing your muscles or shrugging your shoulders.

• Install the external display, keyboard and mouse properly and within

comfortable reach.

• If you view your monitor more than your documents, place the display at

the center of your desk to minimize neck strain.

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

• Rest your eyes frequently.

• Give your eyes regular breaks by looking away from the monitor and

focusing on a distant point.

• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.

• Keep your head at a higher level than the top edge of the display so your

eyes point downward when looking at the middle of the display.

• Adjust the display brightness and/or contrast to a comfortable level for

enhanced text readability and graphics clarity.

• Eliminate glare and reflections by:

• placing your display in such a way that the side faces the window or any light source

• minimizing room light by using drapes, shades or blinds

• using a task light

• changing the display's viewing angle

• using a glare-reduction filter

• using a display visor, such as a piece of cardboard extended from the display's top front edge

• Avoid adjusting your display to an awkward viewing angle.

• Avoid looking at bright light sources for extended periods of time.

Developing good work habits

The following work habits make computer use more relaxing and productive:

• Take short breaks regularly and often.

• Perform some stretching exercises.

• Breathe fresh air as often as possible.

• Exercise regularly and maintain a healthy body.

Warning! We do not recommend using the computer on a couch or bed. If this is unavoidable, work for only short periods, take breaks regularly, and do some stretching exercises.

Note: For more information, please refer to "Regulations and safety notices" on page 36.

xii

First things first

We would like to thank you for making an Acer notebook your choice for meeting your mobile computing needs.

Product Registration

When using your computer for the first time, it is recommended that you immediately register it. This will give you access to some useful benefits, such as:

• Faster service from our trained representatives

• Membership in the Acer community: receive promotions and participate in

customer surveys

• The latest news from Acer

Hurry and register, as other advantages await you!

How to Register

During the initial startup of your notebook or desktop, a window will invite you to register. Please fill in the mandatory fields and click Next. The second window you'll see contains optional fields that will help us to provide you with a more personable customer service experience.

Another Option

Another way to register your Acer product is to visit our website at 

ttp://registration.acer.com. Choose your country and follow the simple

instructions.

After we receive your product registration, you will be sent a confirmation email with important data that you should keep in a safe place.

Your guides

To help you use your Acer notebook, we have designed a set of guides:

First off, the s

etup poster helps you get started with setting up your computer.

The A

spire One Series User Guide contains useful information applying to all models in the Aspire One product range. It covers basic topics such as Acer eRecovery Management, using the keyboard, audio, etc. Please understand that due to its nature, the G

eneric User Guide as well as the AcerSystem User Guide will occasionally refer to functions or features which are only contained in certain models, but not necessarily in the model you have purchased. Such instances are marked in the text with language such as "only for certain models".

The Q

uick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the A

cerSystem User Guide, which contains detailed information

xiii

on such subjects as system utilities, data recovery, expansion options and troubleshooting. In addition it contains warranty information and the general regulations and safety notices for your notebook. It is available in Portable Document Format (PDF) and comes preloaded on your notebook. Follow these steps to access it:

1 Click S

tart > All Programs > AcerSystem.

2 Click A

cerSystem User Guide.

Note: Viewing the file requires Adobe Reader. If Adobe Reader is not installed on your computer, clicking on A

cerSystem User Guide will run the Adobe Reader setup program first. Follow the instructions on the screen to complete the installation. For instructions on how to use Adobe Reader, access the H

elp and

Support menu.

Basic care and tips for using your computer

Turning your computer on and off

To turn on the computer, simply press and release the power button below the LCD screen. Please refer to "

Quick Guide" for the location of the power button.

To turn the power off, do any of the following:

• Use the Windows shutdown command: click S

tart then Click Shut Down.

• Use the power button.

You can also put the computer in sleep mode by pressing the sleep hotkey <F

n> + <F4>.

Note: If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

Taking care of your computer

Your computer will serve you well if you take care of it.

• Do not expose the computer to direct sunlight. Do not place it near sources

of heat, such as a radiator.

• Do not expose the computer to temperatures below 0º C (32º F) or above

50º C (122º F).

• Do not subject the computer to magnetic fields.

• Do not expose the computer to rain or moisture.

• Do not spill water or any liquid on the computer.

xiv

• Do not subject the computer to heavy shock or vibration.

• Do not expose the computer to dust or dirt.

• Never place objects on top of the computer.

• Do not slam the computer display when you close it.

• Never place the computer on uneven surfaces.

Taking care of your AC adapter

Here are some ways to take care of your AC adapter:

• Do not connect the adapter to any other device.

• Do not step on the power cord or place heavy objects on top of it.

Carefully route the power cord and any cables away from foot traffic.

• When unplugging the power cord, do not pull on the cord itself but pull

on the plug.

• The total ampere ratings of the equipment plugged in should not exceed

the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.

Taking care of your battery pack

Here are some ways to take care of your battery pack:

• Use only batteries of the same kind as replacements. Turn the power off

before removing or replacing batteries.

• Do not tamper with batteries. Keep them away from children.

• Dispose of used batteries according to local regulations. Recycle if possible.

Cleaning and servicing

When cleaning the computer, follow these steps:

1 Turn off the computer and remove the battery pack.

2 Disconnect the AC adapter.

3 Use a soft, moist cloth. Do not use liquid or aerosol cleaners.

If either of the following occurs:

• The computer has been dropped or the body has been damaged;

• The computer does not operate normally

Please refer to "

Frequently asked questions" on page 19.

Contents

Information for your safety and comfort iii

Safety instructions iii Operating environment vii Medical devices vii Vehicles viii Potentially explosive environments viii Emergency calls viii Disposal instructions ix

Mercury advisory ix ENERGY STAR ix

Tips and information for comfortable use x

First things first xii

Product Registration xii

How to Register xii

Another Option xii Your guides xii Basic care and tips for using your computer xiii

Turning your computer on and off xiii

Taking care of your computer xiii

Taking care of your AC adapter xiv

Taking care of your battery pack xiv

Cleaning and servicing xiv

Acer eRecovery Management 1

Creating a recovery backup (Optical drive) 2 Creating a recovery backup (USB flash drive) 4

Recovering your system (Optical drive) 6

To recover your system 6 Types of recovery 6

Recovering pre-installed software and drivers 6

Returning to a previous system condition 7

Returning your system to its factory condition 8

Recovering your system (USB flash drive) 10

To recover your system 10 Types of recovery 10

Recovering pre-installed software and drivers 10

Returning to a previous system condition 11

Returning your system to its factory condition 12

Touchpad 14

Touchpad basics (with two buttons) 14

Using a computer security lock 15 Using the keyboard 16

Lock keys and embedded numeric keypad 16 Windows keys 17 Special keys (only for certain models) 18

Frequently asked questions 19

Requesting service 21

Before you call 21

Battery pack 22

Battery pack characteristics 22

Maximizing the battery’s life 22 Installing and removing the battery pack 23 Charging the battery 24 Checking the battery level 24 Optimizing battery life 24 Battery-low warning 24

Taking your notebook PC with you 26

Disconnecting from the desktop 26 Moving around 26

Preparing the computer 26

What to bring to meetings 27 Taking the computer home 27

Preparing the computer 27

What to take with you 27

Special considerations 28

Setting up a home office 28 Traveling with the computer 28

Preparing the computer 28

What to take with you 28

Special considerations 29 Traveling internationally with the computer 29

Preparing the computer 29

What to take with you 29

Special considerations 29

Securing your computer 30

Using a computer security lock 30 Using passwords 30

Entering passwords 31

Setting passwords 31

Expanding through options 32

Connectivity options 32

Built-in network feature 32

Universal Serial Bus (USB) 33 BIOS utility 33

Boot sequence 33

Enable disk-to-disk recovery 33

Password 34

Power management 34 Troubleshooting 35

Troubleshooting tips 35

Error messages 35

Regulations and safety notices 36

FCC notice 36 LCD pixel statement 37 Radio device regulatory notice 37 General 37 European Union (EU) 38 The FCC RF safety requirement 38

Canada — Low-power license-exempt 

radio communication devices (RSS-210) 40 LCD panel ergonomic specifications 40

English

Acer eRecovery Management

If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factoryloaded software and drivers. To ensure you can recover your computer when needed, you should create a recovery backup as soon as possible.

Note: The following content is for general reference only. Actual

product specifications may vary.

cer eRecovery Management consists of the following functions:

1 Backup:

• Create Factory Default Backup

• Create Drivers and Applications Backup

Note: Models that do not have a built-in ODD will allow you to

make backup copies to a USB drive or an external ODD.

2 Restore:

• Restore Operating System to Factory Defaults

• Restore Operating System and Retain User Data

• Reinstall Drivers or Applications

This chapter will guide you through each process.

To use the password protection feature of Acer eRecovery Management, you must

first set the password. The password is set by launching Acer eRecovery

Management and clicking S

ettings.

English

Creating a recovery backup (Optical drive)

To reinstall using a backup on optical discs, you must create the recovery disc beforehand. Throughout the process, you will be guided by onscreen instructions. Please read them carefully!

1 Click S

art > All Programs > Acer, then click Acer eRecovery Management.

2 To create recovery discs for the hard drive’s entire original contents,

including Windows and all factory-loaded software and drivers, click C

reate Factory Default Backup.

- OR -

To create a recovery disc for only the factory-loaded software and drivers, click C

reate Drivers and Applications Backup.

Important: We recommend that you create each type of recovery backup as soon as possible.

English

The Create Factory Default Backup dialog box tells you the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs ready before continuing.

Note: The number of blank DVDs required varies depending on

the operating system installed.

3 Insert a blank disc into the drive indicated in the B

ackup to list, then click

ext. You will be shown the backup progress on the screen.

The drive ejects each disc as it completes burning it.

4 Remove the disc from the drive and mark it with a permanent marker.

Important: Write a unique, descriptive label on each disc, such as

‘Windows Recovery Disc 1 of 2’ or ‘Apps/Drivers Recovery disc’.

Make sure you keep the discs in a safe place that you will

remember.

English

5 If multiple discs are required, insert a new disc when prompted, then click

K. Continue recording discs until the process is complete.

Creating a recovery backup (USB flash drive)

To reinstall using a backup on a USB flash drive, you must create the recovery backup beforehand. Throughout the process, you will be guided by onscreen instructions. Please read them carefully!

Important: If you are using a USB flash drive, ensure it is at least 12 GB and does not contain any previous data.

1 Click S

tart > All Programs > Acer, then click Acer eRecovery Management.

2 To create recovery backup for the hard drive’s entire original contents,

including Windows and all factory-loaded software and drivers, click C

reate Factory Default Backup.

- OR -

To create a recovery backup for only the factory-loaded software and drivers, click C

reate Driver and Applications Backup.

Important: We recommend that you create each type of recovery backup as soon as possible.

English

The Create Factory Default Backup dialog box opens. This dialog box tells you the estimated size of the backup file on your USB flash drive.

3 Plug in the USB disk, then click Start. You will be shown the backup

progress on the screen.

4 Unplug the USB flash drive and mark it with a permanent marker.

Important: Write a unique, descriptive label on each backup, such

as ‘Windows Recovery Backup’ or ‘Apps/Drivers Recovery Backup’.

Make sure you keep the USB flash drive in a safe place that you

will remember.

English

Recovering your system (Optical drive)

If calling Acer support did not help fix your problem, you can use the Acer eRecovery Management program. This will restore your computer to the same state as when you purchased it, while giving you an option to retain all settings and personal data for later retrieval.

To recover your system

1 Perform minor fixes.

If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To recover software and drivers that were pre-installed at the factory, see "

Recovering pre-installed software and drivers" on page 6. For instructions on reinstalling software and drivers that were not pre-installed, see that product’s documentation or technical support Web site.

2 Revert to a previous system condition.

If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see "

Returning to a previous system

condition" on page 7.

3 Reset your system to its factory condition.

If nothing else has solved the problem and you want to reset your system to factory condition, see "

Returning your system to its factory condition" on page

Types of recovery

Recovering pre-installed software and drivers

As a troubleshooting step, you may need to reinstall the software and device drivers that came pre-installed on your computer from the factory. You can recover using either your hard drive or the recovery discs you have created.

• New software: If you need to recover software that did not come pre-

installed on your computer, you need to follow that software’s installation

instructions.

• New device drivers: If you need to recover device drivers that did not come

pre-installed on your computer, follow the instructions provided with the

device.

To recover your pre-installed software and drivers:

English

1 Click Start > All Programs > Acer, then click Acer eRecovery Management.

- OR -

If you are recovering from your driver and application recovery disc, insert it into

the disc drive, then go to Step 3 after the Acer Application Recovery main

menu opens.

2 Click the R

estore t

ab, then click R

einstall Drivers or Applications to display

the Acer Application Recovery main menu.

3 Click Contents to show a list of software and device drivers.

4 Click the install icon for the item you want to install, then follow the

screen prompts to complete the installation. Repeat this step for each

item you want to reinstall.

Returning to a previous system condition

Microsoft System Restore periodically takes ’snapshots’ of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again.

Windows automatically creates an additional restore point each day, and also each t

ime you install software or device drivers.

Tip: For more information about using Microsoft System Restore, click Start, then click Help and Support. Type

windows system

restore

in the Search Help box, then press Enter.

To return to a restore point:

1 Click S

art > Control Panel > System and Security > Action Center, then

click R

ecovery.

2 Click O

pen System Restore, then Next.

English

3 Select the restore point you want, click Next, then Finish. A confirmation

message box will appear.

4 Click Y

es. Your system is restored using the restore point you specified. This

process may take several minutes, and may restart your computer.

Returning your system to its factory condition

If your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created.

Warning: This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now.

If you can still run Windows, see "Recovering from within Windows" on page 8.

If you cannot run Windows and your original hard drive is still working, see "

Recovering from the hard drive during startup" on page 9.

If you cannot run Windows and your original hard drive has been completely reformatted or you have installed a replacement hard drive, see "

Recovering from

your recovery discs" on page 9.

Recovering from within Windows

To reinstall Windows and all pre-installed software and drivers:

Click S

tart > All Programs > Acer, then click Acer eRecovery Management.

Click the R

estore tab, then Restore Operating System to Factory Defaults.

Click Y

es, then Start. A dialog box will display information about the hard drive

that the operating system will be recovered to.

Warning: Continuing the process will erase all files on your hard drive.

Click OK. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process may take a while, the Acer eRecovery Management screen displays the progress.

When the recovery has finished, a dialog box will prompt you to restart your computer.

Click O

K to restart your computer.

Follow the onscreen prompts for first-time system setup.

English

Recovering from the hard drive during startup

To reinstall Windows and all pre-installed software and drivers:

1 Turn on your computer, then press <A

lt> + <F10> during startup to open

Acer eRecovery Management.

2 Click R

estore Operating System to Factory Defaults.

Warning: Continuing the process will erase all files on your hard drive.

3 Click Next. Your hard drive’s original, factory-loaded contents will be

recovered. This process will take several minutes.

Recovering from your recovery discs

To reinstall Windows and all pre-installed software and drivers:

1 Turn on your computer, insert the first system recovery disc into your

optical disc drive, then restart your computer.

Warning: Continuing the process will erase all files on your hard drive.

If it is not already enabled, you must enable the F12 Boot Menu:

Press <F

2> when starting your computer.

Use the left or right arrow keys to select the Main menu.

Press the down key until F12 Boot Menu is selected, press <F

5> to change this

setting to Enabled.

Use the left or right arrow keys to select the Exit menu.

Select S

ave Changes and Exit and press Enter. Select OK to confirm.

Your computer will restart.

2 During startup, press <F

12> to open the boot menu. The boot menu allows you to select which device to start from, such as the hard drive or an optical disc.

3 Use your arrow keys to select the line C

DROM/DVD (this line may start with

’IDE 1...’), then press <E

nter>. Windows will install from the recovery disc

you inserted.

4 Insert the second recovery disc when prompted, then follow the onscreen

prompts to complete the recovery.

English

Recovering your system (USB flash drive)

To recover your system

1 Perform minor fixes.

Recovering pre-installed software and drivers" on page 10. For instructions on reinstalling software and drivers that were not pre-installed, see that product’s documentation or technical support Web site.

2 Revert to a previous system condition.

If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see "

Returning to a previous system

condition" on page 11.

3 Reset your system to its factory condition.

If nothing else has solved the problem and you want to reset your system to factory condition, see "

Returning your system to its factory condition" on page

12.

Types of recovery

Recovering pre-installed software and drivers

• New software: If you need to recover software that did not come pre-

installed on your computer, you need to follow that software’s installation

instructions.

• New device drivers: If you need to recover device drivers that did not come

pre-installed on your computer, follow the instructions provided with the

device.

To recover your pre-installed software and drivers:

English

1 Click Start > All Programs > Acer, then click Acer eRecovery Management.

- OR -

If you are recovering from your driver and application recovery backup, insert the USB

flash drive into a USB port. Open the USB flash drive in Windows

Explorer and double-click R

ecovery.

2 Click Reinstall Drivers or Application from a USB device.

3 Click Contents to show a list of software and device drivers.

4 Click the install icon for the item you want to install, then follow the

screen prompts to complete the installation. Repeat this step for each

item you want to reinstall.

Returning to a previous system condition

Windows automatically creates an additional restore point each day, and also each t

ime you install software or device drivers.

Tip: For more information about using Microsoft System Restore, click Start, then click Help and Support. Type

windows system

restore

in the Search Help box, then press Enter.

To return to a restore point:

1 Click S

art > Control Panel > System and Security > Action Center, then

click R

ecovery.

2 Click O

pen System Restore, then Next.

3 Select the restore point you want, click N

xt, then Finish. A confirmation

message box will appear.

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