The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
NOTE: This symbol where placed in the Service Guide designates a component that should be
recycled according to the local regulations.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
•Acer Accessory Store1 (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK
only)
•Acer Assist
•Acer Identity Card
•Acer Registration
•Acer Updater
•Customized Internet Explorer® 8
•eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
Eco compliance
•ENERGY STAR®
•WEEE
•RoHS
•Mercury free
4Chapter 1
Page 15
System Block Diagram
DDR2
CRT Conn
RGB
Thermal Sensor
EMC1402
LCD Conn.
LVDS
DMI
X2 mode
GEN1
Pineview
FCBGA 559
22x22mm
Memory BUS(DDRII)
1.8V DDRII 667
Clock Generator
CK505
DDRII-SO-DIMM
Power ON/OFF
DC IN
BATT IN
CHARGER
MINI Card x1
3G
DC/DC Interface
3VALW/5VALW
0.89VP/1.5VP
0.9VSP/2.5VSP
1.8V/VCCP
CPU_CORE
MINI Card x1
WLAN
PCI-Express
10/100 Ethernet
AR8152L
Transfermer
RJ45
Int.KBD
Tigerpoint
PCBGA360
17x17mm
LPC BUS
ENE KBC
KB926
Touch Pad
SPI
SPI ROM
SATA
USB
HDA
HDD
AMP & INT
Speaker
Aralia Codec
ALC272
INT MICHeadPhone &
I/O Board
MIC Jack
USB Port X3
BlueTooth
CMOS CAM
3G
WLAN
Card Reader
ENE6252
SD/MMC/MS
CONN
Chapter 15
Page 16
DDR3
Thermal Sensor
EMC1402
CRT Conn
LCD Conn.
RGB
LVDS
DMI
X2 mode
GEN1
Pineview
FCBGA 559
22x22mm
Memory BUS(DDRIII)
1.5V DDRIII 667
Clock Generator
CK505
DDRIII-SO-DIMM
MINI Card x1
3G
Power ON/OFF
DC IN
BATT IN
CHARGER
WLAN
DC/DC Interface
3VALW/5VALW
1.5VP/VCCP
0.89VP/1.8VP
0.75VS
CPU_CORE
PCI-Express
10/100 Ethernet
AR8152
Transfermer
RJ45
TPM
Int.KBD
LPC BUS
Light Sensor
Tigerpoint
PCBGA360
17x17mm
LPC BUS
ENE KBC
KB926
Touch Pad
USB
HDA
SATA
HDD
Aralia Codec
ALC272
SPI
INT MICHeadPhone &
MIC Jack
SPI ROM
AMP & INT
Speaker
USB Port x2(L)
BlueTooth
CMOS CAM
3G
USB Port x1(R)
Card Reader
ENE6252
SD/MMC/MS
CONN
6Chapter 1
Page 17
Your Notebook Tour
Top View
Top view
1
9
2
3
4
5
8
6
7
No.ComponentIconDescription
1Microphone
2Display screenAlso called Liquid-Crystal Display (LCD), displays computer
3Power buttonTurns the computer on an d off.
4KeyboardFor entering data into your computer.
5TouchpadTouch-sensitive pointing device which functions like a
6Status indicatorsLight-Emitting Diodes (LED) that light up to show the status of
7Click buttons (left,
and right)
8PalmrestComfortable support area for your hands when you use the
9Acer Crystal Eye
webcam
NOTE: The front panel indicators are visible even when the computer cover is closed.
Internal microphone for sound recording.
output (configuration may vary by model).
computer mouse.
the computer's functions and components.
The left and right buttons function like the left and right mouse
buttons.
computer.
Web camera for video communication.
Chapter 17
Page 18
Closed Front View
1
#ComponentIconDescription
1Power indicatorIndicates the computer's power status.
Battery indicatorIndicates the computer's battery status.
1. Charging: The light shows amber when the battery is
charging.
2. Fully charged: The light shows blue when in AC mode.
HDD indicatorIndicates when the hard disk drive is active.
Communication
indicator
Indicates the status of 3G/Wireless LAN communication.
Blue light onOrange light onNot lit
3G on / Wi-Fi on
3G on / Wi-Fi off
3G off / Wi-Fi on3G off / Wi-Fi off
Rear View
1
#ComponentIconDescription
1Battery bayHouses the computer’s battery pack.
NOTE: Your computer may be equipped with a different battery to the one in the pi cture.
Left View
213
#ComponentIconDescription
1DC-in jackConnects to an AC adapter.
2External display
(VGA) port
3USB 2.0 portConnects to USB 2.0 devices (e.g., USB mouse, USB
8Chapter 1
Connects to a display device (e.g., external monitor, LCD
projector).
camera, etc.).
Page 19
Right View
21345
#ComponentIconDescription
12-in-1 card readerAccepts Secure Digital (SD), MultiMediaCard (MMC).
Note: Push to remove/install the card. Only one card can
operate at any given time.
2Microphone-in
jack
Accepts input from external microphones.
Headphone/
speaker/line-out
jack
3USB 2.0 portConnects to USB 2.0 devices (e.g., USB mouse).
4Kensington lock
slot
5Ethernet (RJ-45)
port
Connects to line-out audio devices (e.g., speakers,
headphones).
Connects to a Kensington-compatible computer security lock.
Connects to an Ethernet 10/100-based network.
Chapter 19
Page 20
Bottom View
6
1
2
5
4
3
#ComponentIconDescription
1Ventilation slots
and/or cooling fan
2Battery release
latch
33G SIM card slotAccepts a 3G SIM card for 3G connectivity (only for certain
4Battery bayHouses the computer's battery pack.
5Battery lockLocks the battery in position.
6SpeakerEmits audio from your computer.
Enables the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening of the fan.
Releases the battery for removal.
models).
10Chapter 1
Page 21
Touchpad Basics
The following items show you how to use the Touchpad:
1
2
•Move your finger across the TouchPad (1) to move the cursor.
•Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.
ExecuteQuickly click twice.Tap twice (at the same speed
SelectClick once.Tap once.
DragClick and hold, then use
finger on the TouchPad to
drag the cursor.
Access
context menu
NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.
Click once.
3
as double-clicking a mouse
button).
Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.
Chapter 111
Page 22
Using the Keyboard
The Acer Aspire D255 has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor,
lock, function and special keys.
Lock Keys and Embedded Numeric Keypad
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock
<Fn> + <F11>
Scroll Lock <Fn> +
<F12>
When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
<Fn> + <F11> only for certain models.
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired accessNum Lock onNum Lock off
Number keys on
embedded keypad
Main keyboard keysHold <Fn> while typing letters on
12Chapter 1
Type numbers in a normal manner.
embedded keypad.
Type the letters in a normal
manner.
Page 23
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<>: Open or close the S tart menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
Application
key
<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
Note: Depending on your edition of Windows 7, some shortcuts may not function as
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
<> + <F>: Search for computers (if you are on a network)
taskbar by using Windows Flip 3-D
described.
Chapter 113
Page 24
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
HotkeyIconFunctionDescription
<Fn> + <F3>Communication keyEnables/disables the computer’s
communication devices. (Communication
devices may vary by configuration.)
<Fn> + <F4>SleepPuts the computer in Sleep mode.
<Fn> + <F5>Display toggleSwitches display output between the display
screen, external monitor (if connected) and
both.
<Fn> + <F6>Screen blankTurns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F7>TouchPad toggleTurns the internal TouchPad on and off.
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + <F11>Num LockWhen Num Lock is on, the embedded keypad is
in numeric mode. The keys function as a
calculator (complete with the arithmetic
operators +, -, *, and /). Use this mode when
you need to do a lot of numeric data entry. A
better solution would be to connect an external
keypad.
<Fn> + <F11> only for certain models.
<Fn> + <F12>Scroll LockWhen Scroll Lock is on, the screen moves one
line up or down when you press the up or down
arrow keys respectively . Scroll Lock does not
work with some applications.
<Fn> + < >Brightness upIncreases the screen brightness.
<Fn> + < >Brightness downDecreases the screen brightness.
<Fn> + < >
<Fn> + < >
Volume upIncreases the sound volume.
Volume downDecreases the sound volume.
14Chapter 1
Page 25
Using the communication key
Here you can enable and disable the various wireless connectivity devices on your computer.
Press <Fn> + <F3> to bring up the Launch Manager window panel.
A red toggle indicates the device is off. Click On to enable wireless/3G/Bluetooth connection. Click Off to
disable connection.
NOTE: Communication devices may vary by model.
Special Key
Locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.
The Euro symbol
1.Open a text editor or word processor.
2.Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol.
The US dollar sign
1.Open a text editor or word processor.
2.Hold <Shift> and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies according to the language settings.
Chapter 115
Page 26
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeIntel® Atom (N455, N475,N550) Processor
CPU package Micro-FCBGA8 packaging technologies
Core Logic•Intel NM10 Express chipset
•Tiger Point(NM10 Express chipset)
•On die 512-kB, 8-way L2 cache
•On die 2*512-kB, 8-way L2 cache(N550)
Chipset•Tiger Point Chipset (NM10)
•ENE KB926 for Keyboard Controller, Battery management
Unit, and RTC
•Realtek ALC272X-GR for High Definition Audio Codec.
BIOS vendorInsydeH20
BIOS VersionV1.00 for DDR2 SKU; V3.00 for DDR3 SKU
BIOS ROM typeFlash
BIOS ROM size2 MB
Support protocolSupport ISIPP
Support Acer UI
Support multi-boot
Suspend to RAM (S3)/Disk (S4)
Various hot-keys for system control
Support SMBUS 2.0, PCI2.3
ACPI 3.0 compliance with Intel Speed Step Support C1, C2, C3,
C4 and S3, S4 for mobile CPU
DMI utility for BIOS serial number configurable/asset tag
Support PXE
Support Y2K solution
Support Win Flash Wake on LAN from S3
Wake on LAN from S4 in AC mode
System information
18Chapter 1
Page 29
LAN Interface
ItemSpecification
LAN ChipsetAR8152L
Support LAN protocolTBD
LAN connector typeRJ45
LAN connector locationRight side
Features•Integrated 10/100 BASE-T transceiver
•PCI Bus Interface
•Supports PCI Rev v2.3 at 33MHz
•2 available PCI REQ/GNT pairs. Support for 64-bit
addressing on PCI using DAC protocol.
•Power Management Logic
•Supports ACPI 3.0
•ACPI-defined power states (C1, S1, S3-S5 for Netbook)
Vendor & model nameSANYO AL10ASANYO AL10B
Battery TypeLi-ionLi-ion
Pack capacity 2200 mAh4400 mAh
Number of battery cell36
Package configuration3S1P3S2P
Chapter 119
Page 30
Hard Disk Drive Interface
ItemSpecification
Vendor & Model
Name
Western Digital
WD1600BEVT22A23T0,
Hitachi
HTS545016B9A300,
Toshiba MK1665GSX,
Seagate ST9160314AS
Western Digital
WD2500BEVT22A23T0,
Hitachi
HTS545025B9A300,
Toshiba MK2565GSX,
Seagate ST9250315AS
Western Digital
WD3200BEVT22A23T0,
Hitachi
HTS545032B9A300,
Toshiba MK3265GSX,
Seagate ST9320315AS
Capacity (GB)1600GB250GB320GB
Bytes per sector512
Data heads1, 2, 1, 22, 2, 2, 22, 3, 2, 3
Drive Format
Disks111, 2, 1, 2
Spindle speed (RPM)5400
Performance Specifications
Buffer size 8MB
InterfaceSATA
Fast data transfer
3.0Gbits/s
rate
Media data transfer
rate
106Mbytes/s,
845Mbits/s,
1175Mbits/s,
1273.3Mbits/s
106Mbytes/s,
845Mbits/s,
1 175Mbit/s,
1031.7Mbits/s
106Mbytes/sm,
845Mbits/s,
1175Mbits/s,
1273.3Mbits/s
DC Power Requirements
Voltage tolerance5V
Super-Multi Drive Module (Not available with this module)
ItemSpecification
Vendor & model
name
Performance
Specification
Transfer rate (MB/
sec)
Buffer Memory
Interface
Applicable disc
formats
Loading mechanism
Power Requirement
Input Voltage
(also called Brightness)
Contrast Ratio400:1
Response Time (Optical Rise Time/
16
Fall Time) msec
Typical Power Consumption (watt)2.6(w)
Weight170
Physical Size (mm)245 x 146.5 x 3.6
Electrical InterfaceLVDS
Support ColorTBD
Viewing Angle (up/down/right/left)TBD
Temperature Range (°C)
Operating
Storage (shipping)
45/45
15/35
LCD Inverter (not present on this model)
ItemSpecification
Vendor & model name
Brightness conditions
Input voltage (v)
Input current (mA)
Output voltage (V, RMS)
Output current (mA, RMS)
Output voltage frequency (KHz)
TypeNew Acer flat keyboard
Total number of keypads84-US/85-UK keys
Windows logo keyYes
Internal & external keyboard work simultaneouslyPlug USB keyboard to the USB port directly: Yes
Features•2.0+/- 3mm full stroke keys
•Phantom key auto detect
•Overlay numeric keypad
•Support independent pgdn/pgup/pgup/home/
end keys
•Support reverse T cursor keys
•Factory configurable different languages by
OEM customer
Camera
ItemSpecifications
Vendor and modelSuyin HF1315-
S32B-OV01
Type1.3M
InterfaceUSB Port 2.0
Focusing range>26.6cm
Dimensions (L x W x H mm)65.3x8.1x3.8mm
Sensor typeOV9665
Pixel resolution1280x1024
Pixel size2µmx2µm
Image size2608µ m x 2072µ m
Supports Maximum size
(please specify max supporting
size for each card)
Secure Digital™ (SD) Card 4G (for example)
24Chapter 1
Page 35
System LED Indicator
ItemSpecification
LockN/A
System state•Blue color solid on: System on
•Blue color off: System off
•Orange color blinking: Sleep state
HDD access stateBlue color: Fast blinking when HDD/SSD/Card reader is running
or accessing to data
Wireless state Dual color (Blue/Orange)
3G only: Blue
3G+WiFi: Blue
WiFi only: Orange
Both off: N/A
Power button backlight•Blue color solid on: System on
•Blue color off: System off, sleep and hibernation state
•
Blue color solid on: System on
Blue color off: System off, sleep and
hibernation state
Charging
•Orange solid on - Battery charging with AC
•Blue color solid on - Battery full
•Orange blinking - Battery abnormal stop charge or battery in
low power state
Discharging
•Orange and blinking - Battery in critical low state
•Orange and blue color off - Discharging state
Power Specification
Legacy
Mode
OffMech. Off (G3)All devices in the system are turned off completely.
OnWorking (G0/S0)Individual devices such as the CPU and hard disk may be power
ACPI ModePower Management
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned off
completely.
managed in this state.
S3 Sleeping StateCPU set power down
VGA suspend
PCMCIA suspend
Audio power down
Hard Disk power down
CD-ROM power down
Super I/O low power mode
S4 Sleeping StateAlso called Hibernate state. The system saves all system states
and data onto disk prior to powering off the whole system.
Chapter 125
Page 36
26Chapter 1
Page 37
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Y our computer is already properly configured and optimized, and you do not need to run this utility . However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Navigating the BIOS Utility
There are five menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
•To choose a menu, use the left and right arrow keys.
•To choose an item, use the up and down arrow keys.
•To change the value of a parameter, press F5 or F6.
•Press Esc while you are in any of the menu options to go to the Exit menu.
•In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
Chapter 227
Page 38
Information
The Information screen displays a summary of your computer hardware information.
InsydeH20 Setup Utility Rev. 3.5
MainBoot
SecurityInformation
Exit
CPU Type
CPU Type
CPU Speed
CPU Speed
HDD Model Name:
HDD Model Name:
HDD Serial Number:
HDD Serial Number:
System BIOS Version:
System BIOS Version:
VGA BIOS Version:
VGA BIOS Version:
Serial Number:
Serial Number:
Asset Tag Number :
Asset Tag Number :
Product Name:
Product Name:
Manufacturer Name:
Manufacturer Name:
UUID:
UUID:
Help
F1
Exit
ESC
NOTE: The system information is subject to different models.
ParameterDescription
CPU TypeThis field shows the type of CPU used in the system.
CPU SpeedThis field shows the speed of the CPU.
HDD Model NameThis field shows the model name of HDD installed on primary IDE master.
HDD Serial NumberThis field displays the serial number of HDD installed on primary IDE master.
System BIOS VersionThis field displays the system BIOS version.
VGA BIOS VersionThis field displays the VGA firmware version of the system.
Serial NumberThis field displays the serial number of this unit.
Asset Tag NumberThis field displays the asset tag number of the system.
Product NameThis field shows product name of the system.
Manufacturer NameThis field displays the manufacturer of this system.
UUIDUniversally Unique Identifier (UUID) is an identifier standard used in software
Select Item
Select Menu
construction, standardized by the Open Software Foundation (OSF) as part of
the Distributed Computing Environment (DCE).
Intel(R) Atom(TM) CPU
Intel(R) Atom(TM) CPU N550
1.50GHz
Hitachi HTS545025B9A300
100527PBN204ASKNZ96L
v3.00
Intel V2001
Acer
9CE64E36829CB19C211188AE1D5D41BE
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
28Chapter 2
Page 39
Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.
InsydeH20 Setup Utility Rev. 3.5
Information
System Time:
System Time:
System Date:
System Date:
Total Memory:
Total Memory:
Video Memory:
Video Memory:
Main
Quiet Boot
Network Boot
Network Boot
F12 Boot Menu
F12 Boot Menu
D2D Recovery
D2D Recovery
SATA Mode
SATA Mode
Security
Boot
[13:
30:50]
[02/12/2010]
2048 MB
[8MB]
[8MB]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Disabled]
[Enabled]
[Enabled]
[AHCI Mode]
[AHCI Mode]
Exit
Item Specific Help
This is the help for the
hour field. Valid range
is from 0 to 23.
/INCREASE
REDUCE
: F5/F6
Help
F1
Exit
ESC
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed with 24-
System DateSets the system date.Format MM/DD/YYYY
Total MemoryMemory size depend on installed SODIMM.2048 MB
Video Memory
Quiet BootAllows startup to skip certain tests while booting,
Network BootEnables, disables the system boot from LAN (remote
F12 Boot MenuEnables, disables Boot Menu during POST.Option: Enabled or Disabled
D2D RecoveryEnables, disables D2D Recovery function. The function
SATA ModeControl the mode in which the SATA controller should
Select Item
Select Menu
hour format.
Display the video memory size.
decreasing the time needed to boot the system.
server).
allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.
operate.
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
Format: HH:MM:SS
(hour:minute:second)
(month/day/year)
8 MB
Option: Enabled or Disabled
Option: Enabled or Disabled
Option: Enabled or Disabled
Option: AHCI or IDE
Chapter 229
Page 40
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
InsydeH20 Setup Utility Rev. 3.5
Information
Supervisor Password Is:
Supervisor Password Is:
User Password Is:
User Password Is:
MainBoot
IDE0 HDD Password Is: Frozen
Set Supervisor Password
Set Supervisor Password
Set User Password
Set User Password
Set IDE0 Hdd Password
Set IDE0 Hdd Password
Security
Exit
Clear
Clear
Clear
Clear
Item Specific Help
Install or Change the
password and the length
of password must be
greater than one word.
Power on password
Help
F1
Exit
ESC
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password IsShows the setting of the Supervisor passwordClear or Set
User Password IsShows the setting of the user password.Clear or Set
IDE0 HDD Password IsShows the setting of the HDD passwordFrozen
Set Supervisor PasswordPress Ente r to set the supervisor password. When
Set User PasswordPress Enter to set the user password. When user
Set IDE0 Hdd PasswordEnter to set the HDD password.
Power on passwordDefines whether a password is required or not while
Select Item
Select Menu
set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.
password is set, this password protects the BIOS
Setup Utility from unauthorized access. The user can
enter Setup menu only and does not have right to
change the value of parameters.
the events defined in this group happened. The
following sub-options are all requires the Supervisor
password for changes and should be grayed out if the
user password was used to enter set u p.
[Disabled]
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
Enabled or
Disabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
30Chapter 2
Page 41
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
Set Supervisor Password
Enter New Password [ ][ ]
Confirm New Password [ ]
2.Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
2.Type the current password in the Enter Current Passwor d fi el d an d press Enter.
3.Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
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Page 42
Changing a Password
1.Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
2.Type the current password in the Enter Current Passwor d fi el d an d press Enter.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
Setup Notice
Changes have been saved.
[Continue][Continue]
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
Setup Warning
Invalid Password.
[Continue][Continue]
If the new password and confirm new password strings do not match, the screen displays the following
message.
Setup Warning
Passwords do not match.
Re-enter password.
[Continue][Continue]
32Chapter 2
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
include USB storage drives including FDD, HDD, ODD, USB key drives and the onboard HDD.
InsydeH20 Setup Utility Rev. 3.5
MainBoot
SecurityInformation
Boot priority order:
Boot priority order:
Exit
Item Specific Help
1. IDE0 :
1. IDE0 : Hitachi HTS545025B9A300
2. IDE1 :
2. IDE1 :
3. USB FDD :
3. USB FDD :
. Network Boot : Atheros Boot Agent
4
4
5. USB HDD :
5. USB HDD :
6. USB CDROM :
6. USB CDROM :
F1
ESC
Help
Exit
Select Item
Select Menu
F5/F6
Enter
Change Values
SelectSubMenu
Use < > or < > to select
a device, then press
<F5> to move it down the
list, or <F6> to move
it up the list. Press
<Esc> to escape the menu
Setup Default
F9
Save and Exit
F10
Chapter 233
Page 44
Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
InsydeH20 Setup Utility Rev. 3.5
Information
Exit Saving Changes
Exit Saving Changes
Exit Discarding Changes
Exit Discarding Changes
Load Setup Defaults
Load Setup Defaults
Discard Changes
Discard Changes
Save Changes
Save Changes
MainBoot
Security
Exit
Item Specific Help
Exit System Setup and
save your changes to
CMOS.
Help
F1
Exit
ESC
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Exit Discarding
Changes
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
Select Item
Select Menu
Exit utility without saving setup data to CMOS.
F5/F6
Enter
Change Values
SelectSubMenu
F9
F10
Setup Default
Save and Exit
34Chapter 2
Page 45
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
•New versions of system programs
•New features or options
•Restore a BIOS when it becomes corrupted.
Use the flash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the flash.
NOTE: Please use the AC adaptor power supply when you run the flash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the flash.
1.Prepare a bootable diskette.
2.Copy the flash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The flash utility has auto-execution function.
Chapter 235
Page 46
DOS Flash Utility
Perform the following steps to use the DOS Flash Utility:
1.Press F2 during boot to enter the Setup Menu.
2.Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.
InsydeH20 Setup Utility Rev. 3.5
MainBoot
SecurityInformation
Boot priority order:
Boot priority order:
Exit
Item Specific Help
1. IDE0 :
1. IDE0 : Hitachi HTS545025B9A300
2. IDE1 :
2. IDE1 :
3. USB FDD :
3. USB FDD :
. Network Boot : Atheros Boot Agent
4
4
5. USB HDD :
5. USB HDD :
6. USB CDROM :
6. USB CDROM :
Help
F1
Exit
ESC
3.Execute the FLASH.BAT batch file to update BIOS.
The flash process begins as shown.
Select Item
Select Menu
F5/F6
Enter
Change Values
SelectSubMenu
Use < > or < > to select
a device, then press
<F5> to move it down the
list, or <F6> to move
it up the list. Press
<Esc> to escape the menu
Setup Default
F9
Save and Exit
F10
36Chapter 2
Page 47
4.In flash BIOS, the message Please do not remove AC Power Source displays.
NOTE: If the AC power is not connected, the following message displays.
Plug in the AC power to continue.
5.Flash is complete when the message Flash programming complete displays.
Chapter 237
Page 48
WinFlash Utility
Perform the following steps to use the WinFlash Utility:
1.Double click the WinFlash executable.
2.Click OK to begin the update. A progress screen displays.
3.When the process is complete, close all programs and applications and reboot the system.
38Chapter 2
Page 49
Remove HDD/BIOS Password Utilities
This section provides you with details about removing HDD/BIOS password methods:
Removing HDD Password:
If you key in the wrong HDD password three times, an error is generated.
To reset the HDD password, perform the following steps:
1.After the error is displayed, select the Enter Unlock Password option on th e screen.
2.An Encode key is generated for unlocking utilities. Note down this key.
3.Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD
[Encode key] with the code noted in the previous step, as follows:
UnlockHD 76943488
4.The command generates a password which can be used for unlocking the HDD.
Password: 46548274
5.Key in the password from the previous step to unlock the HDD as shown.
Chapter 239
Page 50
Removing BIOS Passwords:
To clear the User or Supervisor passwords, open the lower door and use a metal instrument to short the
CMOS jumper as shown below.
Cleaning BIOS Passwords
To clean the User or Supervisor passwords, perform the following steps:
1.From a DOS prompt, execute clnpwd.exe
2.Press 1 or 2 to clean the desired password shown on the screen.
The onscreen message determines whether the function is successful or not.
40Chapter 2
Page 51
Miscellaneous Utilities
Using Boot Sequence Selector
Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot
Sequence Selector, perform the following steps:
1.Enter into DOS.
2.Execute BS.exe to display the usage screen.
3.Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to
change the boot sequence to HDD|CD ROM|LAN|Floppy.
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool
for hardware management.
When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before
sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1.Enter into DOS.
2.Execute dmitools.exe. The following messages show dmitools usage:
DMITOOLS [/R | /WP | /WS | /WU] [STRING]
•dmitools /r ==> Read dmi string from bios
•dmitools /wm xxxx ==> Write manufacturer name to eeprom
•dmitools /wp xxxx ==> Write product name to eeprom
•dmitools /ws xxxx ==> Write serial number to eeprom
•dmitools /wu xxxx ==> Write uuid to eeprom
•dmitools /wa xxxx ==> Write asset tag to eeprom
IMPORTANT:The following write examples (2 to 5) require a system reboot to take effect
Chapter 241
Page 52
Example 1: Read DMI Information from Memory
Input:
dmitools /r
Output:
Manufacturer (Type1, Offset04h): Acer
Product Name (Type1, Offset05h): Aspire one xxxxx
Serial Number (Type1, Offset07h): 01234567890123456789
UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Asset Tag (Type3, Offset04h) : Acer Asstag
Example 2: Write Product Name to EEPROM
Input:
dmitools /wp Acer
Example 3: Write Serial Number to EEPROM
Input:
dmitools /ws 01234567890123456789
Example 4: Write UUID to EEPROM (Create UUID from Intel WFM20.pdf)
Input:
dmitools /wu
Example 5: Write Asset Tag to EEPROM
Input:
dmitools /wa Acer Asstag
Using the LAN MAC Utility
Perform the following steps to write MAC information to eeprom:
1.Use a text editor, for example Notepad, to edit the MAC.CFG file as shown:
•WriteData= '0011223 34455' <------- MAC value
•StartAddr=7A <------- MAC address
•WriteLeng=6 <------- MAC value length
•KeepByte=0 <------- can be any value
2.Boot into DOS.
42Chapter 2
Page 53
3.Execute MAC.BAT to write MAC information to eeprom.
Chapter 243
Page 54
Creating a USB Flash Crisis Disk
1.Plug in the USB flash disk.
2.Select the Fast Format option and click Start. Then click Next.
3.Click Format and then Exit to complete the operation.
4.Copy the KAV60.fd to the USB flash disk root directory.
NOTE: Do not place any other *.fd files to the USB flash disk root directory.
Using the crisis disk
1.Plug in the USB Flash Disk without AC plug.
2.Press Fn+esc keys and hold them down, then plug in AC power. The power button flashes orange.
3.Press power button and the system will enter crisis mode to flash the BIOS.
44Chapter 2
Page 55
Machine Disassembly and Replacement
IMPORTANT:The outside housing and color ma y vary from the mass produce d model.
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
•Wrist grounding strap and conductive mat for preventing electrostatic discharge
•Flat screwdriver
•Philips screwdriver
•Plastic flat screwdriver
•Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
Chapter 345
Page 56
General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.
Disassembly Process
The disassembly process is divided into the following stages:
•External module disassembly
•Main unit disassembly
•LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
IMPORTANT:The outside housing and color ma y vary from the mass produce d model.
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you
on the components that need to be removed during servicing. For example, if you want to remove the main
board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
1. Turn computer over. Pull the battery lock latch in the direction shown.
2. Pull and hold the battery release latch into the open position (1), then lift out the battery pack from the main unit
(2).
2
1
NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please
detach the battery and follow local regulations for disposal.
48Chapter 3
Page 59
Removing the SD Dummy Card
1. See “Removing the Battery Pack” on page 48.
2. Push the SD dummy card inwards to eject it.
3. Pull the card out from the slot.
Chapter 349
Page 60
Removing the 3G Card
1. See “Removing the Battery Pack” on page 48.
2. Push the 3G card into the slot to eject it.
3. Pull the card out from the slot.
50Chapter 3
Page 61
Removing the Keyboard
1. See “Removing the Battery Pack” on page 48.
2. Push down on the four (4) latches holding the top center of the keyboard.
3. Pull up the top center of the keyboard.
4. Turn the keyboard over.
Chapter 351
Page 62
5. Unlock the FPC.
6. Remove the FPC and the keyboard.
52Chapter 3
Page 63
Removing the Lower Door
1. See “Removing the Keyboard” on page 51.
2. Remove the four (4) screws from the upper cover as shown.
StepSizeQuantityScrew Type
Lower DoorM2*74
3. Using a screwdriver or other straight tool, push through the hole in the upper cover to release the lower door.
Chapter 353
Page 64
4. Turn the computer over and remove the lower cover door.
Removing the DIMM Module
1. See “Removing the Lower Door” on page 53.
2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
3. Remove the DIMM module.
54Chapter 3
Page 65
Removing the HDD Module
1. See “Removing the Lower Door” on page 53.
2. Remove the one (1) screw from the chassis.
StepSizeQuantityScrew Type
HDD ModuleM2*31
3. Grasp the pull-tab and pull the HDD module away from the connector.
4. Remove the HDD module.
Chapter 355
Page 66
5. Remove the four (4) screws, two on each side, securing the HDD to the carrier.
StepSizeQuantityScrew Type
HDD CarrierM3*3 Ni4
6. Remove the HDD from the carrier.
56Chapter 3
Page 67
Removing the 3G Module
1. See “Removing the Lower Door” on page 53.
2. Disconnect the antenna cables from the 3G module.
NOTE: Cable placement is YELLOW to the MAIN terminal (closest to the edge of the computer) and BLUE to
the AUX terminal (closest to the HDD).
3. Move the antennas away and remove the one (1) screw.
StepSizeQuantityScrew Type
3G ModuleM2*31
Chapter 357
Page 68
4. Remove the 3G module from the 3G socket.
NOTE: When removing the 3G Module, the WLAN antenna cables may be removed to simplify the procedure.
Removing the WLAN Module
1. See “Removing the Lower Door” on page 53.
2. Disconnect the antenna cables from the WLAN module.
NOTE: Cable placement is Black to the MAIN terminal (closest to the HDD) and White to the AUX terminal
(closest to the edge of the computer).
58Chapter 3
Page 69
3. Move the antenna cables away and remove the one (1) screw.
StepSizeQuantityScrew Type
WLAN ModuleM2*31
4. Remove the WLAN module from the WLAN socket.
NOTE: When removing the WLAN module, the 3G antenna cables may be removed to simplify the procedure.
2. Remove the two (2) screw caps and two (2) screws from the module.
StepSizeQuantityScrew Type
LCD BezelM2*4 Ni2
3. Starting from the bottom-center of the bezel, pry the bezel upwards and away from the panel. Move along the
edge until the bezel is completely removed.
82Chapter 3
Page 93
Removing the Camera Module
1. See “Removing the LCD Bezel” on page 82.
2. Disconnect the camera cable from the connector.
3. Pull the camera away from the adhesive strip and lift it out of the LCD module.
Chapter 383
Page 94
Removing the LCD Panel
CAUTION: The LCD module displayed here may be different from model purchased.
1. See “Removing the Camera Module” on page 83.
2. Remove the four (4) securing screws from the LCD Panel.
StepSizeQuantityScrew Type
LCD PanelM2*3(t=0.04)4
3. Lift up the adhesive foil covering the LVDS cable.
84Chapter 3
Page 95
4. Lift the LCD Panel out of the module.
5. Turn the LCD panel over and place it face down on a clean surface.
6. Remove the adhesive tape securing the camera cable to the panel
Chapter 385
Page 96
7. Remove the camera cable from the back of the LCD panel.
8. Peel up the transparent adhesive protector securing the LVDS cable to the LCD Panel.
9. Disconnect the LVDS cable from the panel connector and lift the panel away.
86Chapter 3
Page 97
Removing the Microphone Module
1. See “Removing the LCD Panel” on page 84.
2. Lift up the adhesive tape and foil tab covering the microphone cable.
3. Remove the adhesive tape covering the microphone and lift it clear of the LCD module.
Chapter 387
Page 98
Removing the LCD Brackets
1. See “Removing the LCD Panel” on page 84.
2. Remove the four (4) screws from the LCD brackets.
StepSizeQuantityScrew Type
LCD Panel
Brackets
3. Lift the brackets away from the upper cover.
M2*3 (t=0.04)4
88Chapter 3
Page 99
Removing the 3G and WLAN Antennas
1. See “Removing the LCD Brackets” on page 88.
2. Lift the adhesive foam padding off the adhesive foil.
3. Lift the adhesive foam padding off the left 3G antenna.
4. Lift the left antenna foil off the LCD cover.
Chapter 389
Page 100
5. Remove the left 3G antenna.
6. Remove the cable from the retention guides
7. Pry the left WLAN antenna off the LCD module cover and remove.
8. Repeat steps 2 - 7 for the right 3G and WLAN antennas.
90Chapter 3
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