Acer ASPIRE M5400G User Manual

Acer
Aspire M5400(G)
Service Guide
PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guide.
ii

Copyright

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
iii

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
iv

Conventions

The following conventions are used in this manual:
SCREEN MESSAGES
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
CAUTION Gives precautionary measures to avoid possible hardware or software
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
Denotes actual messages that appear on screen.
or not doing specific actions.
problems.
procedures.
v
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Table of Contents

System Tour 1
Features 1 Block Diagram 4 System Components 5
Front Panel 5
Rear Panel 6 Hardware Specifications and Configurations 7 Power Management Function(ACPI support function) 11
System Utilities 12
CMOS Setup Utility 12
Entering CMOS setup 13
Navigating Through the Setup Utility 13
Setup Utility Menus 14
System Disassembly 27
Disassembly Requirements 27 Pre-disassembly Procedure 28
Removing the Side Panel 29
Removing the Heat Sink Fan Assembly 30
Removing the Processor 32
Removing the Memory Modules 33
Removing the VGA Card 34
Removing the Mode Card 35
Removing the Front Bezel 36
Removing the Rear USB Board 37
Removing the Hard Disk Drive 38
Removing the Optical Drive 40
Removing the Cables 41
Removing the removable HDD bay 42
Removing the Power Supply 43
Removing the Mainboard 45
System Troubleshooting 47
System Check Procedures 48
Beep Codes 49
Checkpoints 50
BIOS Recovery 53
Jumper and Connector Information 54
M/B Placement 54 Setting Jumper 56
FRU (Field Replaceable Unit) List 67
Aspire M5400(G) Exploded Diagram(AM350-ASSY) 68 Aspire M5400(G) Exploded Diagram(AM351-ASSY) 69 Aspire M5400(G) FRU List 70
vii

System Tour

Features

Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
Microsoft Windows 7 Home Premium 64bit
Microsoft Windows 7 Home Premium 32bit
Microsoft Window 7 Home Basic 64bit
Microsoft Windows 7 Home Basic 32bit
Microsoft Windows 7 Starter 32bit
Microsoft Windows 7 Professional 32bit
Microsoft Windows XP Professional 32bit
Free DOS
Linpus XWindows 9.5
Lipus Linux cons
Chapter 1
Processor
Socket Type: AMD Socket AM3
Socket Quantity: 1
Processor Type:
Support AM3 6-core Thuban CPU (140W)
Chipset
NB: RS880P
SB: AMD SB810
PCB
4 Layer uATX form factor 9.6in X 9.6in (24.38cm X 24.38cm)
Memory subsystem
Socket Type: DDR III Un-buffered DIMM connector
Socket Quantity: 4
2 channels, 2 DIMMs per channel.
Different colors for DIMM 0 and DIMM 1
1GB/2GB/4GB DDR3 1.5V 1333/1066 Un-buffered Non-ECC DIMM support
1 GB to 16GB Max memory support
Design Criteria:
Must meet Intel Lynnfield and Clarkdale Chipset platform design guide
Support 1.5V DIMM
Chapter 1 1
Dual channel should be enabled always when plug-in 2 same memory size DDRIII memory
module
Hard disk drive
Support up to two SATA ports
3.5"
Capacity and models are listed on AVLC
Optical disk drive
Support one SATA 5.25" standard ODD
Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite
Maximum ODD depth to 185mm with bezel
Models are listed on AVLC
Graphics card
No mechanical retriction to support for double slot, full length graphics cards in the single PCIe X16 slot
Vedio
AMD RS880P on die graphic solution
Meet Microsoft Vista Premium graphic requirement
1 HDMI port and 1 D-sub port for Consumer model
1 D-sub port and 1 DVI-D port for Commercial model
Need to measure VGA follow Acer SOP
Audio
Chip : HD audio codec ALC662-VC HD codec 5.1
Connectors support:
Rear 3 jack follow HD audio definition (ALC662-VC)
Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements:
Audio-0002
1 S/PDIF-out header (1*4)
1 front panel audio header (2*5)
1 internal speaker header (2*4)
Add HD de-pop CKT
Serial ATA controller
Slot Type: SATA connector
Six SATA ports:
4 for HDD
2 for ODD
Storage Type support:
1.HDD : Support RAID 0/1/5/10
2.Blue Ray ODD
3.AHCI mode supported for internal SATA port
2 Chapter 1
LAN
Controller: Realtek 8111E Gigabit Ethernet controller
RJ-45 Back panel port with Link/Activity LEDs
USB ports
Ports Quantity: 14 (should reserve more header for front DB)
6 ports for rear port
On-board: 4 2*5 headers
4 ports for front daughter board 2 ports for internal card reader 2 ports for Daughter board (Aspire M5400/M3400 only)
Connector Pin: standard Intel FPIO pin definition
Extension slot
Support one PCIe x 16 slot
Support two PCIe x 1 slots
Support one PCI slot
Rear I/O connectors
1 PS/2 Keyboard port
1 PS/2 Mouse port
1 HDMI port (need certification) for consumer models
1 D-sub port
1 DVI-D port for commercial models
6 USB ports
1 RJ45 LAN port
1 Com port for commercial models
5.1 channel phone jack (3 audio jacks)
On-board connectors
1 AM3 CPU socket
4 DDR3 memory sockets
1 PCI Express x16 slot
2 PCI Express x1 slot
1 PCI slots
6 SATA2 connectors
4 2x5-pin Intel FPIO specification USB pin connectors (follow Intel FPIO Standard Specifica ti on)
1 2x5-pin Intel FPIO spec Microphone In/ Headphone Out pin connector
1 1x4 S/PDIF out header (for ALC662 SKU)
1 3-pin CPU fan connector (co-lay with 4-pin CPU fan connector)
1 3-pin system fan connector with linear circuit
1 24-pin + 4-pin ATX interface PS3/PS2 SPS connector
1 2x7-pin front panel I/O header
1 Jumper for clear CMOS
1 on board buzzer
Chapter 1 3
2 reserved 2-pin GPIO connector
System BIOS
Size: 8Mbit
AMI Kernel with Acer skin/copyright
Power supply
300W/500W in stable mode (Acer Assign System Power Unit)
Support 82+ PSU for EnergyStar 5.0 complaint
Design for RS880P+SB810 series chipset compatible system
Voltage design should be covered +5V, +3.3V, +12V, +5VSB, -12V (attention to 12V output capability)
Demand for both PFC/Non-PFC solutions (two different quotations are needed)
PS2 style
4 Chapter 1

Block Diagram

Chapter 1 5

System Components

This section is a virtual tour of the system’s interior and exterior components.

Front Panel

1
2
3
4
9 8 7
6
5
No. Component
1 USB 2.0 ports 2Acer logo 3 Optical drive button 4 Optical drive button (Removable HDD bay for AM551 bezel) 5 Removable HDD bay 6 Power button 7 16 in 1 Card Reader 8 Headphone/Speaker-out/line-out jack 9 Microphone-in jack
6 Chapter 1

Rear Panel

1
14
2 3
13
12
4
5
6
11
10
9
7 8
No. Component
1 Power connector 2 PS2 keyboard port 3 HDMI port 4VGA port 5 USB 2.0 ports 6Mic-in 7 Line-out 8 Expansion slot (graphics card and TV tuner card and Mode card) 9 Line-in 10 USB 2.0 ports 11 LAN connector 12 System FAN 13 PS2 mouse port 14 Fan aperture
Chapter 1 7

Hardware Specifications and Configurations

Processor

Item Specification
Processor Type Support AM3 6-core Thuban CPU (140W) Socket Type AMD Socket AM3 Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.)

BIOS

Item Specification
BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 8Mb Support protocol SMBIOS(DMI)2.4/DMI2.0 Device Boot Support Support BBS spec
1st priority: HDD 2nd priority: CD-ROM 3th priority: LAN
4th priority: USB device Support to LS-120 drive YES Support to BIOS boot block feature YES

IOS Hotkey List

Hotkey Function Description
Del Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility.

Main Board Major Chips

Item Specification
North Bridge RS880P South Bridge SB810 Audio controller ALC662-VC LAN controller Realtek 8111E Gigabit Ethernet controller HDD controller RS880P
8 Chapter 1

Memory Combinations

Slot Memory Total Memory
Slot 1 1MB,2GB,4GB 1G ~4GB Slot 2 1MB,2GB,4GB 1G ~4GB Slot 3 1MB,2GB,4GB 1G ~4GB Slot 4 1MB,2GB,4GB 1G ~4GB Maximum System Memory Supported 1G~16GB

System Memory

Item Specification
Memory slot number 4 slot Support Memory size per socket 1GB/2GB/4GB Support memory type DDRIII Support memory interface DDRIII 1066/1333MHz Support memory voltage 1.5V Support memory module package 240-pin DDRIII Support to parity check feature Yes Support to error correction code (ECC) feature No Memory module combinations You can install memory modules in any combination as long as
they match the above specifications.

Audio Interface

Item Specification
Audio controller ALC662-VC Audio channel codec 5.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility Support host audio controller from the Intel ICH series chipset, and also from
any other HDA compatible audio controller. With EAX/Direct Sound 3D/I3DL2/ A3D compatibility, and excellent software utilities like environment sound emulation, multiple bands of software equalizer and dynamic range control, optional Dolby, Digital Live, DTS CONNECT, and Dolby Home Theater programs, provides an excellent home entertainment package and game
experience for PC users. Sampling rate 192 KHz (max.) Microphone/Headphone jack Supported
Chapter 1 9

SATA Interface

Item Specification
SATA controller RS880P Number of SATA channel SATA X 6 Support mode RAID/AHCI/IDE mode option

USB Port

Item Specification
Universal HCI USB 2.0/1.1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 6 back real ports
4 ports for front daughter board 4 ports reserved

Environmental Requirements

Item Specification
Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes.
5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes.

Power Management

Devices S1 S3 S4 S5
Power ButtonVVVV USB Keyboard/Mouse V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled
Devices wake up from S3 should be less than.
Devices wake up from S5 should be less than 10 seconds.
10 Chapter 1

Power Management Function(ACPI support function)

Device Standby Mode

Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute).
Hard Disk drive goes into Standby mode(for ATA standard interface).
Disable V-sync to control the VESA DPMS monitor.
Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows.
Resume recovery time 3-5sec

Global Standby Mode

Global power management timer(2-120minutes,time step=10minute).
Hard disk drive goes into Standby mode(for A TA standard interface).
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode.
Resume recovery time :7-10sec

Suspend Mode

Independent power management timer(2-120minutes,time step=10minute)o r pushing extern switch
button.
CPU goes into SMM
CPU asserts STPCLK# and goes into the Stop Grant State.
LED on panel turns amber colour.
Hard disk drive goes into SLEEP mode (for ATA standard interface).
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
Ultra I/O and VGA chip go into power saving mode.
Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode
Return to original state by pushing external switch button,modem ring in and USB keyboard for ACPI
mode.

ACPI

ACPI specification 1.0b
S0,S1,S2 and S5 sleep state support.
On board device power management support.
On board device configuration support.
Chapter 1 11
Chapter 2

System Utilities

CMOS Setup Utility

CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal­oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
When changing the system configuration settings
When redefining the communication ports to prevent any conflicts
When modifying the power management configuration
When changing the password or making other changes to the security setup
When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as “BIOS”, "Setup", or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same those found in your system.
Chapter 2 12

Entering CMOS setup

1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server.
2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys
to move between selections on the menu bar.

Navigating Through the Setup Utility

Use the following keys to move around the Setup utility.
Left and Right arrow keys – Move between selections on the menu bar.
Up and Down arrow keys – Move the cursor to the field you want.
PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu.
Home – Move the cursor to the first page of a multiple page menu.
End – Move the cursor to the last page of a multiple page menu.
+ and - keys – Select a value for the currently selected field (only if it is user-confi g u r ab l e ). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up menu.
NOTE: Grayed-out fields are not user-configurable.
Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
Esc – If you press this key:
On one of the primary menu screens, the Exit menu displays.
On a submenu screen, the previous screen displays.
When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
F1 – Display the General Help panel.
F6 – Press to load optimized default system values.
F7 – Press to load fail-safe default system values.
F10 – Save changes made the Setup and close the utility.
13 Chapter 2

Setup Utility Menus

The Setup Main menu includes the following main setup categories.
Parameter Description
Product Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advanced BIOS Features This setup page includes all the items of Award special enhanced features Advanced Chipset Features This setup page includes all advanced chipset features Integrated Peripherals This setup page includes all onboard peripherals Power Management Setup This setup page includes all the items of Green function features PC Health Status This setup page is the System auto detect Temperature, voltage, and fan speed Frequency/Voltage Control This setup page is the System Frequency setup BIOS Security Features Change, set or disable password. It allows you to limit access to the System Load Default Setting Load Default Setting indicates the value of the system parameters which the system would be
in best performance configuration Save & Exit Setup Save CMOS value settings to CMOS and exit setup Exit Without Saving Abandon all CMOS value changes and exit setup
In the descriptive table following each of the menu screenshots, settin gs in boldface are the default and suggested settings.
Chapter 2 14
Product Information
The Product Information menu displays basic information about the system. These entries are for your reference only and are not user-configurable.
Parameter Description
Processor Type Type of CPU installed on the system. Processor Speed Speed of the CPU installed on the system. System Memory Total size of system memory installed on the system. Product Name Product name of the system. System Serial Number Serial number of the system. System BIOS Version Version number of the BIOS setup utility. BIOS Release Date Date when the BIOS setup utility was released Asset Tag Number Asset tag number of this system.
15 Chapter 2
Standard CMOS Features
Parameter Description Option
System Date Set the date following the weekday-month-day-year format. System Time Set the system time following the hour-minute-second format. Halt On Determines whether the system will stop for an error during the POST. All, But Keyboard
No Errors All Errors
Chapter 2 16
Advanced BIOS Feature
Parameter Description Option
Quick Boot Allows you to decrease the time it takes to boot the computer by shortening
or skipping certain standard booting process.
Quiet Boot When enabled, the BIOS splash screen displays during startup.
When disabled, the diagnostic screen displays during startup.
1st/2nd/3rd/4th Boot Device Specifies the boot order from the available devices. Hard Disk
Hard Disk Drive Priority Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device
priority sequence from available hard drives.
Optical Disk Drives Priority Press Enter to access the Optical Disk Drive Priority submenu and specify the boot device
priority sequence from available CD/DVD drives.
Removable Device Priority Press Enter to access the Removable Device Priority submenu and specify the boot device
priority sequence from available removable drives.
Bootup Num-Lock Selects power on state for Num Lock. On
USB Beep Message Enables or disables BIOS to display error beeps or messages during USB
device enumeration.
Enabled
Disabled
Enabled
Disabled
CD^DVD Removable
Device LAN
Off
Disabled
Enabled
17 Chapter 2
Advanced Chipset Features
Parameter Description Option
AMD Cool’n’ Quiet When enabled, this feature allows the OS to reduce power consumption.
When disabled, the system operates at maximum CPU speed.
AMD-V Enables or disables the Virtualization Technology (VT) availability. If
enabled, a virtual machine manager (VMM) can utilize the additional hardware virtualization capabilities provided by this technology.
Note: A full reset is required to change the setting.
ASF Enables or disables ASF Enabled
Primary Video Select a Video memory size Auto UMA Frame buffer Size Select a Frame buffe size Auto Surround view Enables or disables Surrande view Enabled
Enabled
Disabled
Enabled
Disabled
Disabled
Disabled
Chapter 2 18
Integrated Peripherals
Parameter Description Option
Onboard SATA Controller Enables or disables the onboard SATA controller. Enabled
Disabled
Onboard SATA Mode Select an operating mode for the onboard SATA. RAID
Native IDE
Onboard USB Controller Enables or disables the onboard USB controller. Enabled
Disabled
Legacy USB Support Enables or disables support for legacy USB devices. Enabled
Disabled
USB Storage Emulation Enables or disables support for legacy USB devices. Enabled
Disabled
Onboard Graphics Controller Enables or disables the onboard USB controller. Enabled
Disabled Onboard Graphics Mode select a mode of the onboard graphics UMA Onboard Audio Controller Enables or disables the onboard audio controller. Enabled
Disabled Onboard LAN Controller Enables or disables the onboard LAN controller. Enabled
Disabled Onboard LAN Option ROM Enables or disables the load of embedded option ROM for
onboard network controller.
Onboard Floppy Controller Enables or disables the onboard Floppy controller. Enabled
Serial Port1 Address select a port base on address 3F8/IRQ4 Serial Port1 Mode select the mode Normal Serial Port2 Address select a port base on address 2F8/IRQ3 Serial Port2 Mode select the mode Normal Parallel Port Address select a port base on address 378 Parallel Port Mode select the mode Normal
Enabled
Disabled
Disabled
19 Chapter 2
Power Management Setup
Parameter Description Option
ACPI Suspend Mode Select an ACPI state. S3 (STR)
S1 (POS)
Deep power off mode Select the Deep power off Mode Enabled
Disabled
Power On by RTC Alarm Enables or Disables to wake up the system by RTC Alarm Function Enabled
Disabled
Power On by PCIE Devices Enables or disables to wake up the system from a power saving mode
through an event on PCI Express device.
Power On by PCI Devices Enables or disables to wake up the system from a power saving mode
through an event on PCI device.
Power On by Modem Ring Enables or disables to wake up the system from a power saving mode
Wake Up by PS/2 KB/ Mouse
Wake Up by USB KB/ Mouse
Restore On AC Power Loss Enables or disables the system to reboot after a power failure or
through Modem Ring. Enables or disables to wake up the system from a power saving mode
using a PS2 keyboard or mouse. If enabled, press any key or click the mouse will wake system from S1/
S3 state.
interrupt occurs.
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Power Off
Power On
Last State
Chapter 2 20
PC Health Status
Parameter Description Option
system Shutdown Temperature
CPU Shutdown Temperature Select the system Shutdown Temperature Enabled
Smart FAN Enables or disables the smart system fan control function. Enabled
Select the system Shutdown Temperature Enabled
Disabled
Disabled
Disabled
21 Chapter 2
Frequency/Voltage Control
Parameter Description Option
Spread Spectrum Enables or disables the reduction of the mainboard’s EMI.
Note: Remember to disable the Spread Spectrum feature if you are overclocking. A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up.
Enabled
Disabled
Chapter 2 22
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