Acer Aspire 4738, Aspire 4738G, Aspire 4738Z, Aspire 4738ZG, Aspire 20100809 Service Guide

Aspire 4738/4738G/4738Z/4738ZG

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guides.

Date Chapter Updates

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures.

NOTE: This symbol where placed in the Service Guide designates a compo nent tha t should be recycled according to local regulations.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Touch Pad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System Utilities 33

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Removing BIOS Passwords: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Machine Disassembly and Replacement 47

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

External Modules Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Removing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Disassembly Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

VII

Table of Contents

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Removing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Remove the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Removing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

LCD Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Replacing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Replacing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Replacing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Main Unit Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Replacing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

External Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Troubleshooting 117

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Touch Pad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

VIII

Table of Contents

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Jumper and Connector Locations 139

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

FRU (Field Replaceable Unit) List 145

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Model Definition and Configuration 160

Aspire 4738 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Aspire 4738G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Aspire 4738Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Aspire 4738ZG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Aspire 4742 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Aspire 4742G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Test Compatible Components 205

Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Online Support Information 209 Index 211

Table of Contents

System Specifications

Features

Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models.

Operating system

• Genuine Windows® 7 Home Premium 64-bit

• Genuine Windows® 7 Home Basic 64-b i t

CPU and chipset

• Mobile Intel(R) HM55 Express Chipset

4738, 4738G

• Intel® Core™ i5-430M/i5-450M/i5-460M/i5-520M/ i5-540M/ i5-560M/ i5-580M processor (3 MB L3 cache, 2.26/2.40/2.53/2.40/2.53/2.67/2.67 GHz with Turbo Boost up to 2.53/2.66/2.80/2.93/3.06/

3.20/3.33 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

• Intel® Core™ i3-330M/i3-350M/i3-370M/i3-380M processor (3 MB L3 cache, 2.13/2.26/2.40/2.53 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

4738Z, 4738ZG

• Intel® Pentium® processor P6000/P6100/P6200 (3 MB L3 cache, 1.86/2/2.13 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

Chapter 1

Memory

Display

• Dual-channel DDR3 SDRAM support:

• Up to 2 GB of DDR3 system memory, upgradable to 4 GB using two soDIMM modules

• 14" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD

• Mercury free, environment friendly

• 16:9 aspect ratio

Chapter 1 1

Graphics

• Dual independent display support

• 16.7 million colors

• MPEG-2/DVD decoding

• HDMI(TM) (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content

4738, 4738Z

• Intel(R) HD Graphics with 128 MB of dedicated system memory, supporting Microsoft(R)

• External resolution / refresh rates:

• WMV9 (VC-1) and H.264 (AVC) decoding

4738G, 4738ZG

• ATI Mobility Radeon(TM) HD 5470 with 512 MB of dedicated DDR3 VRAM, supporting Unified

• External resolution / refresh rates:

• VC-1 and H.264 (AVC) decoding

• Microsoft(R) DirectX(R) Video Acceleration (DXVA) application interface (API)

Protection) support

DirectX(R) 10

• VGA port up to 2560 x 1600: 60 Hz

• HDMI(TM) port up to 1920 x 1080: 60 Hz

Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft(R) DirectX(R) 11, OpenGL(R) 3.1, OpenCL(TM) 1.1

• VGA port up to 2048 x 1536: 85 Hz

• HDMI(TM)(R) port up to 1920 x 1080: 60 Hz

Audio

Storage

• Built-in speaker

• High-definition audio support

• Built-in microphone

• MS-Sound compatible

• Hard disk drive

• 160/250/320/500/640/750 GB or larger

• 2-in-1 card reader, supporting:

• Secure Digital™ (SD) Card and MultiMediaCard™ (MMC)

2 Chapter 1

Optical media drive

• 8X DVD-Super Multi double-layer drive:

• Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X

DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM

• Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X

DVD-RW, 8X DVD+RW, 5X DVD-RAM

Webcam

• Acer Video Conference featuring:·

• Acer Crystal Eye 1.3 MP webcam, 1280 x 1024 resolution

Wireless and networking

•WLAN:

• Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™

• Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™

• Supporting Acer SignalUp™ wireless technology

•WPAN:

• Bluetooth® 3.0+HS

• Bluetooth® 2.1+EDR

• LAN: Gigabit Ethernet, Wake-on-LAN ready

Dimensions and weight

Dimensions

• 341 (W) x 264.5 (D) x 26.7/33.5 (H) mm (13.43 x 10.41 x 1.05/1.32 inches)

Weight

• 2.5 kg (5.51 lbs.) with 6-cell battery pack

Power adapter and battery

• ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

Power adapter

• 3-pin 65 W AC adapter:

• 108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)

• 225 g (0.49 lbs.) with 180 cm DC cable

Battery

• 48 Wh 4400 mAh 6-cell Li-ion standard battery pack

• Battery life: 3.0 hours

• ENERGY STAR(R)

Chapter 1 3

Input and control

Keyboard

• 86-/87-/91-key Acer FineTip keyboard with international language support

Touchpad

• Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

Media keys

• Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down

I/O interface

• 2-in-1 card reader (SD™, MMC)

• Three USB 2.0 ports

• HDMI™ port with HDCP support

• External display (VGA) port

• Headphone/speaker/line-out jack

• Microphone-in jack

• Ethernet (RJ-45) port

• DC-in jack for AC adapter

Optional Items

• 1/2/4 GB DDR3 soDIMM module

• 6-cell Li-ion battery pack

• 3-pin 90 W AC adapter

Warranty

• One-year International Travelers Warranty (ITW)

Environment

• Temperature:

• Operating: 5 °C to 35 °C

• Non-operating: -20 °C to 65 °C

• Humidity (non-condensing):

• Operating: 20% to 80%

• Non-operating: 20% to 80%

4 Chapter 1

Software

Productivity

• Acer Backup Manager

• Acer ePower Management

• Acer eRecovery Management

• Adobe® Flash® Player 10

• Adobe® Reader® 9.1

•eSobi™

• Microsoft® Office 2010 preloaded (purchase a product key to activate)

• Microsoft® Office Starter 2010

• Norton™ Online Backup

Security

• McAfee® Internet Security Suite Trial

• MyWinLocker®

Multimedia·

• Cyberlink® PowerDVD™

• NTI Media Maker™

Gaming

• Oberon GameZone

• WildTangent®

Communication and ISP

• Acer Crystal Eye

• Microsoft® Silverlight™

• Skype™

• Windows Live™ Essentials — Wave 3 (Mail, Photo Gallery, Live™ Messenger, Writer)

Web links and utilities

• Acer Accessory Store

• Acer Identity Card

• Acer Registration

• Acer Updater

• eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)

• Netflix shortcut (US only)

NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on

the model purchased.

Chapter 1 5

System Block Diagram

Cardreader

X'TAL

14.318MHz

Int. MIC

DDRIII-SOD IMM1 DDRIII-SOD IMM2

SLG8LV595 CLOCK GENERATOR

SATA - HDD

SATA - ODD

USB Port

Bluetooth Con.

AU6437-GBL Cardreader control

ALC272X AUDIO CODEC

Dual Channel DDR III 800/1066 MHZ

USB-1

USB-4

USB-12

Azalia

CLK

SATA

USB

IHDA

Arrandale

rPGA 989

FDI

Ibex Peak-M

PCH

LPC

NPCE781 EC

LPC

DMI

DMIFDI

DMI(x4)

Display

PCI-E x1

Channel B

PCI-E x16

GFXIMC

PCIE-6

USB-13

PCIE-1

SPI ROM

SPI

X'TAL

32.768KHz

MINI CARD WLAN

BRM 57780 GIGA LAN

64Mb * 16 *4 pc

X'TAL 25MHz

RJ45

MIC JACK

Touch Pad Board Con.

W25X40BVSSIG

K/B Con.

SPI FLASH

6 Chapter 1

Your Acer Notebook tour

Top View

6 7

# Icon Item Description

1 Acer Crystal Eye

webcam

2 Display screen Also called Liquid-Crystal Display (LCD), displays computer

3 Power button Turns the computer on and off.

4 Keyboard For entering data into your computer 5 Touchpad Touch-sensitive pointing device which functions like a

6 Click buttons

(left, and right)

7 Microphone Internal microphone for sound recording.

Web camera for video communication. (only for certain models)

output (configuration may vary by model).

computer mouse. The left and right buttons function like the left and right

mouse buttons.

Chapter 1 7

# Icon Item Description

8 Power indicator Indicates the computer's power status.

Battery indicator Indicates the computer's battery status.

1. Charging: The light shows amber when the battery is charging.

2. Fully charged: The light shows blue when in AC mode.

HDD indicator Indicates when the hard disk drive is active.

Communication indicator

9 Palmrest Comfortable support area for your hands when you use the

10 Speaker Delivers audio output.

Indicates the computer’s wireless connectivity device status.

computer.

Closed Front View

No. Icon Item Description

1 Microphone jack Accepts inputs from external microphones.

Headphone/ speaker/line-out jack

2 2-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard

Connects to audio line-out devices (e.g., speakers, headphones).

(MMC). Note: Push to remove/install the card. Only one

card can operate at any given time.

Rear view

No. Icon Item Description

1 Battery bay Houses the computer's battery pack.

8 Chapter 1

Left View

2134567

No. Icon Item Description

1 Kensington lock slot Connects to a Kensington-compatible computer

security lock. Note: Wrap the computer security lock cable

around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

2 DC-in jack Connects to an AC adapter.

3 Ventilation slots Enable the computer to stay cool,

even after prolonged use.

4 External display

(VGA) port

Connects to a display device (e.g., external monitor, LCD projector).

5 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based

network.

6 HDMI port Supports high-definition digital video

connections.

7 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse,

USB camera).

Chapter 1 9

Right View

21345

No. Icon Item Description

2 Optical drives Internal optical drive; accepts CDs or

3 Optical disk access

4 Optical drive eject

5 Emergency eject hole Ejects the optical drive tray when the

USB 2.0 ports Connect to USB 2.0 devices

(e.g., USB mouse, USB camera).

DVDs. Lights up when the optical drive is

indicator

button

active. Ejects the optical disk from the drive.

computer is turned off. Note: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off.

10 Chapter 1

Base View

No. Icon Item Description

1 Battery bay Houses the computer's battery pack. 2 Batte ry lock Locks the battery in position.

3 Ventilation slots Enable the computer to stay cool, even after

prolonged use.

4 Batte ry release

latch

Releases the battery for removal.

Indicators

The computer has several easy-to-read status indicators.

Icon Function Description

Power Indicates the computer's power status.

Battery Indicates the computer's battery status.

HDD Indicates when the hard disk drive is active.

Communication indicator Indicates the computer’s wireless connectivity

NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

device status.

Chapter 1 11

Touch Pad Basics

The following items show you how to use the TouchPad:

• Move your finger across the TouchPad (1) to move the cursor.

• Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.

Function Left Button (2) Right Button (3) Main TouchPad (1)

Execute Quickly click twice. Tap twice (at the same speed

Select Click once. Tap once. Drag Click and hold, then use

finger on the TouchPad to drag the cursor.

Access context menu

NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to

finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

Click once.

as double-clicking a mouse button).

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor.

12 Chapter 1

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock

<Fn> + <F11> Scroll Lock

When Num Lock is on, the embedded keypad is in numeric mode.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some

applications.

Chapter 1 13

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;

it launches the Start menu. It can also be used with other keys to provide a variety of functions:

<>: Open or close the S tart menu <> + <D>: Display the desktop <> + <E>: Open Windows Explore <> + <F>: Search for a file or folder <> + <G>: Cycle through Sidebar gadgets <> + <L>: Lock your computer (if you are connected to a network domain), or

switch users (if you're not connected to a network domain)

<> + <M>: Minimizes all windows <> + <R>: Open the Run dialog box <> + <T>: Cycle through programs on the taskbar <> + <U>: Open Ease of Access Center <> + <X>: Open Windows Mobility Center <> + <BREAK>: Display the System Properties dialog box <> + <SHIFT+M>: Restore minimized windows to the desktop <> + <TAB>: Cycle through programs on the taskbar <> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar

<CTRL> + <CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the

Note: Depending on your edition of Windows, some shortcuts may not function as

<> + <F>: Search for computers (if you are on a network)

taskbar

described.

14 Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

<Fn> + <F3> Communication key Enables / disables the computer's

communication devices. (Communication devices may vary by configuration.)

<Fn> + <F4> Sleep Puts the computer in Sleep mode.

<Fn> + <F5> Display toggle Switches display output between the display

screen, external monitor (if connected) and both.

<Fn> + <F6> Display Off Turns the display screen backlight off to save

power. Press any key to return.

<Fn> + <F7> Touchpad toggle Turns the internal Touchpad on and off.

<Fn> + <F8> Speaker toggle Turns the speakers on and off.

<Fn> + <Z> Brightness up Increases the screen brightness.

<Fn> + <Y> Brightness down Decreases the screen brightness.

<Fn> + <U> Volume up Increases the sound volume.

<Fn> + <V> Volume down Decreases the sound volume.

<Fn> + <Home> Play/Pause Play or pause a selected media file.

<Fn> +<Pg Up> Stop Stop playing the selected media file.

<Fn> +<Pg Dn> Previous Return to the previous media file.

<Fn> + <End> Next Jump to the next media file.

Chapter 1 15

Hardware Specifications and Configurations

Processor

Item Specification

CPU type Intel Calpella CPU Package PGA989 Core Logic Intel® Ibex-Peak (HM55) Core Voltage 0~1.5V

Processor Specifications (4738, 4738G)

Item

Ci3350M 2.26 GHz 2 350 MHz 32 nm 3 MB PGA988A 0.8-1.4V KC.35

Ci3370M 2.4 GHz 2/ 4

Ci3380M 2.53 GHz 2/ 4

Ci5460M 2.53 GHz 2/ 4

Ci5560M 2.66 GHz 2/ 4

Ci5580M 2.66 Ghz 2/ 4

Processor Specifications (4738Z, 4738ZG)

Item

P6100 2.0 GHz 2 32 nm 3 MB rPGA988A 0.8-1.4V KC.61

P6200 2.13 GHz 2 32 nm 3 MB rPGA988A 0.8-1.4V KC.62

CPU

Speed

CPU

Speed

Cores

threads

Cores

Bus

Speed

370 MHz 32 nm 3 MB rPGA988A 0.8-1.4V KC.37

380 MHz 32 nm 3 MB rPGA988A 0.8-1.4V KC.38

460 Mhz 32 nm 3 MB rPGA988A 0.8-1.4V KC.46

560 Mhz 32 nm 3 MB rPGA988A 0.8-1.4V KC.56

580 Mhz 32 nm 3 MB rPGA988A 0.8-1.4V KC.58

Bus

Speed

Mfg

Tech

Mfg

Tech

Cache

Size

Cache

Size

Package

Core

Voltage

Core

Voltage

Acer

P/N

001.D MP

K01.D MP

Acer

P/N

001.D PP

CPU Fan True Value Table (TJ105)

Fan On (Celsius) Fan Off (Celsius) RPM

35 30 2800 45 40 3100 55 50 3400 65 60 3800 86 70 4200 95 90 5V

Throttling 50%: On= 100°C; OFF=90°C OS shut down at 105°C; H/W shut down at 105°C; VGA Shutdown: 105°C

16 Chapter 1

CPU Fan True Value Table (TJ90)

Fan On (Celsius) Fan Off (Celsius) RPM

35 30 2800 45 40 3100 55 50 3400 65 60 3800 82 70 4200 87 84 5V

Throttling 50%: On= 87°C; OFF=82°C OS shut down at 90°C; H/W shut down at 90°C; VGA Shutdown: 105°C

System Memory

Item Specification

Memory controller Intel Arrandale Memory size 0MB (no on-board memory) DIMM socket number 2 sockets Supports memory size per socket 4GB maximum per one DIMM Supports maximum memory size 8192 MB Supports DIMM type DDR 3 Synchronous DRAM Supports DIMM speed Up to DDR3 1066/1333 MHz Supports DIMM voltage 1.5V +/- 0.075V Supports DIMM package 989-pin Micro-FCPGA Memory module combinations You can install memory modules in any combinations as long as

they match the above specifications.

System Board Major Chips

Item Specification

Core logic Intel® Ibex-Peak (HM55) VGA Build in Intel Arrandale CPU LAN BRM 57780 USB 2.0 Ibex Peak-M Super I/O controller NPCE781 Bluetooth Ibex Peak-M Wireless Ibex Peak-M PCMCIA N/A Audio codec ALC272X Card reader AU6437-GBL

Chapter 1 17

BIOS

Item Specification

BIOS vendor InsydeH20 BIOS Version 3.5 BIOS ROM type W25Q32BVSSIG Features • Flash ROM 4MB

• Support ISIPP

• Support Acer UI

• Support multi-boot

• Suspend to RAM (S3)/Disk (S4)

• Various hot-keys for system control

• Support SMBIOS 2.3, PCI2.2.

• Refer to Acer BIOS specification.

• DMI utility for BIOS serial number configurable/asset tag

• Support PXE

• Support Y2K solution

• Support WinFlash

• Wake on LAN from S3

• Wake on LAN form S4 in AC mode

• System information

Memory Combinations

Slot 1 Slot 2 Total Memory

0MB 1024MB 1024MB 0MB 2048MB 2048MB 0MB 4096MB 4096MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB 2048MB 4096MB 6144MB 4096MB 4096MB 8192MB

Wireless Module 802.11b/g/Draft-N

Item Specification

Manufacturer Foxconn Liteon Model 43225 HB95 HB97 HB97 Supported Standards IEEE 802.11b/g/nIEEE 802.11b/g/nIEEE 802.11b/

11g

IEEE 802.11b/g/ n

18 Chapter 1

LAN Interface

Item Specification

Part Name BCM57780 Package 48-pin QFN Features • Requires only a single input power supply: 3.3V. On-

board regulators provide all the other required voltages

• Supports 25 MHz or 48 MHz external shared-clock source

• Loop back modes for diagnostics

• TWSI and MDC/MDIO

• Small footprint 48-pin QFN (6 x 6mm) package with dramatically improved thermal and electrical characteristics over LQFP packaging

• Embedded voltage regulators

• Co-layout with other Atheros 48-pin QFN 10/100/1000 LOM Ethernet solutions

• Fully Programmable LED functionality with over 1000 optional combinations and opportunities for further lowering of system power required to drive the LEDs

Interface PCIE-1

Bluetooth Interface

Item Specification

Chipset • Foxconn Bluetooth BCM2046

• Foxconn Bluetooth BCM2070

• Foxconn Bluetooth AR3011 Radio Technology FHSS Operating Frequency 2402 ~ 2480MHz ISM band Channel Numbers 79 channels with 1MHz BW Transmitter Output Power -6~4dBm output power for class2 operation Receiver Sensitivity -75dBm @ 0.1% BER (Max) Maximum Receiver Signal -10dBm Operating Voltage 3.3V+/-0.3V Interface USB 2.0 Protocol BCM2046: BT2.1+EDR

BCM2070: BT2.1+EDR; support BT3.0+HS by driver upgrade AR3011: BT2.1+EDR; support BT3.0+HS by driver upgrade

Connector type BCM2046: 8 pin USB2.0 with JST SM08B-SURS-TF

BCM2070: 6 pin JST SM06B-XSRK-ETB (HF) AR3011: SM08B-SURS-TF(LF)(SN) JST

3G Module (Not available with this model)

Item Specification

Manufacturer Model Card Type Throughput Supported Services

Chapter 1 19

Speaker

Item Specification

Vendor Vansonic Enterprise Co., Ltd. Module No. PB2814KN04-9LB Power Rating Normal 1 W, Maximum 1.5 W Output Sound Pressure Level 82 ± 3 db Response FO 700 -/+ 20% Hz Distortion 5% MAX

Hard Disk Drive Interface

Item Specification

Capacity (GB) Vendor &

Model Name

Seagate ST9160314AS HGST HTS545016B9A300 Toshiba MK1665GSX WD WD1600BEVT-22A23T0

Bytes per sector

Data heads Drive Format

Disks Spindle speed

(RPM) Performance Specifications Buffer size

Interface

Max. Media

Transfer Rate

(Mbytes/sec

max.)

Max. Data

Transfer Rate

(Mbytes/sec) DC Power Requirements Voltage

tolerance

300 300 300 300 300 384 300

1175 875 108544 1175 875 1031 108544

21232

11121

160 250

Seagate ST9250315AS HGST HTS545025B9A300 Toshiba MK2565GSX WD WD2500BEVT

512

5400

8 MB

SATA

5V ±5%

20 Chapter 1

+ 190 hidden pages