Acer Aspire 4738, Aspire 4738G, Aspire 4738Z, Aspire 4738ZG, Aspire 20100809 Service Guide

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Aspire 4738/4738G/4738Z/4738ZG

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guides.

Date Chapter Updates

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures.

NOTE: This symbol where placed in the Service Guide designates a compo nent tha t should be recycled according to local regulations.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Touch Pad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System Utilities 33

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Removing BIOS Passwords: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Machine Disassembly and Replacement 47

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

External Modules Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Removing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Disassembly Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

VII

Table of Contents

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Removing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Remove the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Removing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

LCD Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Replacing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Replacing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Replacing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Main Unit Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Replacing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

External Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Troubleshooting 117

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Touch Pad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

VIII

Table of Contents

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Jumper and Connector Locations 139

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

FRU (Field Replaceable Unit) List 145

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Model Definition and Configuration 160

Aspire 4738 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Aspire 4738G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Aspire 4738Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Aspire 4738ZG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Aspire 4742 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Aspire 4742G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Test Compatible Components 205

Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Online Support Information 209 Index 211

Table of Contents

System Specifications

Features

Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models.

Operating system

• Genuine Windows® 7 Home Premium 64-bit

• Genuine Windows® 7 Home Basic 64-b i t

CPU and chipset

• Mobile Intel(R) HM55 Express Chipset

4738, 4738G

• Intel® Core™ i5-430M/i5-450M/i5-460M/i5-520M/ i5-540M/ i5-560M/ i5-580M processor (3 MB L3 cache, 2.26/2.40/2.53/2.40/2.53/2.67/2.67 GHz with Turbo Boost up to 2.53/2.66/2.80/2.93/3.06/

3.20/3.33 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

• Intel® Core™ i3-330M/i3-350M/i3-370M/i3-380M processor (3 MB L3 cache, 2.13/2.26/2.40/2.53 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

4738Z, 4738ZG

• Intel® Pentium® processor P6000/P6100/P6200 (3 MB L3 cache, 1.86/2/2.13 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

Chapter 1

Memory

Display

• Dual-channel DDR3 SDRAM support:

• Up to 2 GB of DDR3 system memory, upgradable to 4 GB using two soDIMM modules

• 14" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD

• Mercury free, environment friendly

• 16:9 aspect ratio

Chapter 1 1

Graphics

• Dual independent display support

• 16.7 million colors

• MPEG-2/DVD decoding

• HDMI(TM) (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content

4738, 4738Z

• Intel(R) HD Graphics with 128 MB of dedicated system memory, supporting Microsoft(R)

• External resolution / refresh rates:

• WMV9 (VC-1) and H.264 (AVC) decoding

4738G, 4738ZG

• ATI Mobility Radeon(TM) HD 5470 with 512 MB of dedicated DDR3 VRAM, supporting Unified

• External resolution / refresh rates:

• VC-1 and H.264 (AVC) decoding

• Microsoft(R) DirectX(R) Video Acceleration (DXVA) application interface (API)

Protection) support

DirectX(R) 10

• VGA port up to 2560 x 1600: 60 Hz

• HDMI(TM) port up to 1920 x 1080: 60 Hz

Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft(R) DirectX(R) 11, OpenGL(R) 3.1, OpenCL(TM) 1.1

• VGA port up to 2048 x 1536: 85 Hz

• HDMI(TM)(R) port up to 1920 x 1080: 60 Hz

Audio

Storage

• Built-in speaker

• High-definition audio support

• Built-in microphone

• MS-Sound compatible

• Hard disk drive

• 160/250/320/500/640/750 GB or larger

• 2-in-1 card reader, supporting:

• Secure Digital™ (SD) Card and MultiMediaCard™ (MMC)

2 Chapter 1

Optical media drive

• 8X DVD-Super Multi double-layer drive:

• Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X

DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM

• Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X

DVD-RW, 8X DVD+RW, 5X DVD-RAM

Webcam

• Acer Video Conference featuring:·

• Acer Crystal Eye 1.3 MP webcam, 1280 x 1024 resolution

Wireless and networking

•WLAN:

• Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™

• Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™

• Supporting Acer SignalUp™ wireless technology

•WPAN:

• Bluetooth® 3.0+HS

• Bluetooth® 2.1+EDR

• LAN: Gigabit Ethernet, Wake-on-LAN ready

Dimensions and weight

Dimensions

• 341 (W) x 264.5 (D) x 26.7/33.5 (H) mm (13.43 x 10.41 x 1.05/1.32 inches)

Weight

• 2.5 kg (5.51 lbs.) with 6-cell battery pack

Power adapter and battery

• ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

Power adapter

• 3-pin 65 W AC adapter:

• 108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)

• 225 g (0.49 lbs.) with 180 cm DC cable

Battery

• 48 Wh 4400 mAh 6-cell Li-ion standard battery pack

• Battery life: 3.0 hours

• ENERGY STAR(R)

Chapter 1 3

Input and control

Keyboard

• 86-/87-/91-key Acer FineTip keyboard with international language support

Touchpad

• Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

Media keys

• Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down

I/O interface

• 2-in-1 card reader (SD™, MMC)

• Three USB 2.0 ports

• HDMI™ port with HDCP support

• External display (VGA) port

• Headphone/speaker/line-out jack

• Microphone-in jack

• Ethernet (RJ-45) port

• DC-in jack for AC adapter

Optional Items

• 1/2/4 GB DDR3 soDIMM module

• 6-cell Li-ion battery pack

• 3-pin 90 W AC adapter

Warranty

• One-year International Travelers Warranty (ITW)

Environment

• Temperature:

• Operating: 5 °C to 35 °C

• Non-operating: -20 °C to 65 °C

• Humidity (non-condensing):

• Operating: 20% to 80%

• Non-operating: 20% to 80%

4 Chapter 1

Software

Productivity

• Acer Backup Manager

• Acer ePower Management

• Acer eRecovery Management

• Adobe® Flash® Player 10

• Adobe® Reader® 9.1

•eSobi™

• Microsoft® Office 2010 preloaded (purchase a product key to activate)

• Microsoft® Office Starter 2010

• Norton™ Online Backup

Security

• McAfee® Internet Security Suite Trial

• MyWinLocker®

Multimedia·

• Cyberlink® PowerDVD™

• NTI Media Maker™

Gaming

• Oberon GameZone

• WildTangent®

Communication and ISP

• Acer Crystal Eye

• Microsoft® Silverlight™

• Skype™

• Windows Live™ Essentials — Wave 3 (Mail, Photo Gallery, Live™ Messenger, Writer)

Web links and utilities

• Acer Accessory Store

• Acer Identity Card

• Acer Registration

• Acer Updater

• eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)

• Netflix shortcut (US only)

NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on

the model purchased.

Chapter 1 5

System Block Diagram

Cardreader

X'TAL

14.318MHz

Int. MIC

DDRIII-SOD IMM1 DDRIII-SOD IMM2

SLG8LV595 CLOCK GENERATOR

SATA - HDD

SATA - ODD

USB Port

Bluetooth Con.

AU6437-GBL Cardreader control

ALC272X AUDIO CODEC

Dual Channel DDR III 800/1066 MHZ

USB-1

USB-4

USB-12

Azalia

CLK

SATA

USB

IHDA

Arrandale

rPGA 989

FDI

Ibex Peak-M

PCH

LPC

NPCE781 EC

LPC

DMI

DMIFDI

DMI(x4)

Display

PCI-E x1

Channel B

PCI-E x16

GFXIMC

PCIE-6

USB-13

PCIE-1

SPI ROM

SPI

X'TAL

32.768KHz

MINI CARD WLAN

BRM 57780 GIGA LAN

64Mb * 16 *4 pc

X'TAL 25MHz

RJ45

MIC JACK

Touch Pad Board Con.

W25X40BVSSIG

K/B Con.

SPI FLASH

6 Chapter 1

Your Acer Notebook tour

Top View

6 7

# Icon Item Description

1 Acer Crystal Eye

webcam

2 Display screen Also called Liquid-Crystal Display (LCD), displays computer

3 Power button Turns the computer on and off.

4 Keyboard For entering data into your computer 5 Touchpad Touch-sensitive pointing device which functions like a

6 Click buttons

(left, and right)

7 Microphone Internal microphone for sound recording.

Web camera for video communication. (only for certain models)

output (configuration may vary by model).

computer mouse. The left and right buttons function like the left and right

mouse buttons.

Chapter 1 7

# Icon Item Description

8 Power indicator Indicates the computer's power status.

Battery indicator Indicates the computer's battery status.

1. Charging: The light shows amber when the battery is charging.

2. Fully charged: The light shows blue when in AC mode.

HDD indicator Indicates when the hard disk drive is active.

Communication indicator

9 Palmrest Comfortable support area for your hands when you use the

10 Speaker Delivers audio output.

Indicates the computer’s wireless connectivity device status.

computer.

Closed Front View

No. Icon Item Description

1 Microphone jack Accepts inputs from external microphones.

Headphone/ speaker/line-out jack

2 2-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard

Connects to audio line-out devices (e.g., speakers, headphones).

(MMC). Note: Push to remove/install the card. Only one

card can operate at any given time.

Rear view

No. Icon Item Description

1 Battery bay Houses the computer's battery pack.

8 Chapter 1

Left View

2134567

No. Icon Item Description

1 Kensington lock slot Connects to a Kensington-compatible computer

security lock. Note: Wrap the computer security lock cable

around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

2 DC-in jack Connects to an AC adapter.

3 Ventilation slots Enable the computer to stay cool,

even after prolonged use.

4 External display

(VGA) port

Connects to a display device (e.g., external monitor, LCD projector).

5 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based

network.

6 HDMI port Supports high-definition digital video

connections.

7 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse,

USB camera).

Chapter 1 9

Right View

21345

No. Icon Item Description

2 Optical drives Internal optical drive; accepts CDs or

3 Optical disk access

4 Optical drive eject

5 Emergency eject hole Ejects the optical drive tray when the

USB 2.0 ports Connect to USB 2.0 devices

(e.g., USB mouse, USB camera).

DVDs. Lights up when the optical drive is

indicator

button

active. Ejects the optical disk from the drive.

computer is turned off. Note: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off.

10 Chapter 1

Base View

No. Icon Item Description

1 Battery bay Houses the computer's battery pack. 2 Batte ry lock Locks the battery in position.

3 Ventilation slots Enable the computer to stay cool, even after

prolonged use.

4 Batte ry release

latch

Releases the battery for removal.

Indicators

The computer has several easy-to-read status indicators.

Icon Function Description

Power Indicates the computer's power status.

Battery Indicates the computer's battery status.

HDD Indicates when the hard disk drive is active.

Communication indicator Indicates the computer’s wireless connectivity

NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

device status.

Chapter 1 11

Touch Pad Basics

The following items show you how to use the TouchPad:

• Move your finger across the TouchPad (1) to move the cursor.

• Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.

Function Left Button (2) Right Button (3) Main TouchPad (1)

Execute Quickly click twice. Tap twice (at the same speed

Select Click once. Tap once. Drag Click and hold, then use

finger on the TouchPad to drag the cursor.

Access context menu

NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to

finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

Click once.

as double-clicking a mouse button).

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor.

12 Chapter 1

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock

<Fn> + <F11> Scroll Lock

When Num Lock is on, the embedded keypad is in numeric mode.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some

applications.

Chapter 1 13

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;

it launches the Start menu. It can also be used with other keys to provide a variety of functions:

<>: Open or close the S tart menu <> + <D>: Display the desktop <> + <E>: Open Windows Explore <> + <F>: Search for a file or folder <> + <G>: Cycle through Sidebar gadgets <> + <L>: Lock your computer (if you are connected to a network domain), or

switch users (if you're not connected to a network domain)

<> + <M>: Minimizes all windows <> + <R>: Open the Run dialog box <> + <T>: Cycle through programs on the taskbar <> + <U>: Open Ease of Access Center <> + <X>: Open Windows Mobility Center <> + <BREAK>: Display the System Properties dialog box <> + <SHIFT+M>: Restore minimized windows to the desktop <> + <TAB>: Cycle through programs on the taskbar <> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar

<CTRL> + <CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the

Note: Depending on your edition of Windows, some shortcuts may not function as

<> + <F>: Search for computers (if you are on a network)

taskbar

described.

14 Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

<Fn> + <F3> Communication key Enables / disables the computer's

communication devices. (Communication devices may vary by configuration.)

<Fn> + <F4> Sleep Puts the computer in Sleep mode.

<Fn> + <F5> Display toggle Switches display output between the display

screen, external monitor (if connected) and both.

<Fn> + <F6> Display Off Turns the display screen backlight off to save

power. Press any key to return.

<Fn> + <F7> Touchpad toggle Turns the internal Touchpad on and off.

<Fn> + <F8> Speaker toggle Turns the speakers on and off.

<Fn> + <Z> Brightness up Increases the screen brightness.

<Fn> + <Y> Brightness down Decreases the screen brightness.

<Fn> + <U> Volume up Increases the sound volume.

<Fn> + <V> Volume down Decreases the sound volume.

<Fn> + <Home> Play/Pause Play or pause a selected media file.

<Fn> +<Pg Up> Stop Stop playing the selected media file.

<Fn> +<Pg Dn> Previous Return to the previous media file.

<Fn> + <End> Next Jump to the next media file.

Chapter 1 15

Hardware Specifications and Configurations

Processor

Item Specification

CPU type Intel Calpella CPU Package PGA989 Core Logic Intel® Ibex-Peak (HM55) Core Voltage 0~1.5V

Processor Specifications (4738, 4738G)

Item

Ci3350M 2.26 GHz 2 350 MHz 32 nm 3 MB PGA988A 0.8-1.4V KC.35

Ci3370M 2.4 GHz 2/ 4

Ci3380M 2.53 GHz 2/ 4

Ci5460M 2.53 GHz 2/ 4

Ci5560M 2.66 GHz 2/ 4

Ci5580M 2.66 Ghz 2/ 4

Processor Specifications (4738Z, 4738ZG)

Item

P6100 2.0 GHz 2 32 nm 3 MB rPGA988A 0.8-1.4V KC.61

P6200 2.13 GHz 2 32 nm 3 MB rPGA988A 0.8-1.4V KC.62

CPU

Speed

CPU

Speed

Cores

threads

Cores

Bus

Speed

370 MHz 32 nm 3 MB rPGA988A 0.8-1.4V KC.37

380 MHz 32 nm 3 MB rPGA988A 0.8-1.4V KC.38

460 Mhz 32 nm 3 MB rPGA988A 0.8-1.4V KC.46

560 Mhz 32 nm 3 MB rPGA988A 0.8-1.4V KC.56

580 Mhz 32 nm 3 MB rPGA988A 0.8-1.4V KC.58

Bus

Speed

Mfg

Tech

Mfg

Tech

Cache

Size

Cache

Size

Package

Core

Voltage

Core

Voltage

Acer

P/N

001.D MP

K01.D MP

Acer

P/N

001.D PP

CPU Fan True Value Table (TJ105)

Fan On (Celsius) Fan Off (Celsius) RPM

35 30 2800 45 40 3100 55 50 3400 65 60 3800 86 70 4200 95 90 5V

Throttling 50%: On= 100°C; OFF=90°C OS shut down at 105°C; H/W shut down at 105°C; VGA Shutdown: 105°C

16 Chapter 1

CPU Fan True Value Table (TJ90)

Fan On (Celsius) Fan Off (Celsius) RPM

35 30 2800 45 40 3100 55 50 3400 65 60 3800 82 70 4200 87 84 5V

Throttling 50%: On= 87°C; OFF=82°C OS shut down at 90°C; H/W shut down at 90°C; VGA Shutdown: 105°C

System Memory

Item Specification

Memory controller Intel Arrandale Memory size 0MB (no on-board memory) DIMM socket number 2 sockets Supports memory size per socket 4GB maximum per one DIMM Supports maximum memory size 8192 MB Supports DIMM type DDR 3 Synchronous DRAM Supports DIMM speed Up to DDR3 1066/1333 MHz Supports DIMM voltage 1.5V +/- 0.075V Supports DIMM package 989-pin Micro-FCPGA Memory module combinations You can install memory modules in any combinations as long as

they match the above specifications.

System Board Major Chips

Item Specification

Core logic Intel® Ibex-Peak (HM55) VGA Build in Intel Arrandale CPU LAN BRM 57780 USB 2.0 Ibex Peak-M Super I/O controller NPCE781 Bluetooth Ibex Peak-M Wireless Ibex Peak-M PCMCIA N/A Audio codec ALC272X Card reader AU6437-GBL

Chapter 1 17

BIOS

Item Specification

BIOS vendor InsydeH20 BIOS Version 3.5 BIOS ROM type W25Q32BVSSIG Features • Flash ROM 4MB

• Support ISIPP

• Support Acer UI

• Support multi-boot

• Suspend to RAM (S3)/Disk (S4)

• Various hot-keys for system control

• Support SMBIOS 2.3, PCI2.2.

• Refer to Acer BIOS specification.

• DMI utility for BIOS serial number configurable/asset tag

• Support PXE

• Support Y2K solution

• Support WinFlash

• Wake on LAN from S3

• Wake on LAN form S4 in AC mode

• System information

Memory Combinations

Slot 1 Slot 2 Total Memory

0MB 1024MB 1024MB 0MB 2048MB 2048MB 0MB 4096MB 4096MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB 2048MB 4096MB 6144MB 4096MB 4096MB 8192MB

Wireless Module 802.11b/g/Draft-N

Item Specification

Manufacturer Foxconn Liteon Model 43225 HB95 HB97 HB97 Supported Standards IEEE 802.11b/g/nIEEE 802.11b/g/nIEEE 802.11b/

11g

IEEE 802.11b/g/ n

18 Chapter 1

LAN Interface

Item Specification

Part Name BCM57780 Package 48-pin QFN Features • Requires only a single input power supply: 3.3V. On-

board regulators provide all the other required voltages

• Supports 25 MHz or 48 MHz external shared-clock source

• Loop back modes for diagnostics

• TWSI and MDC/MDIO

• Small footprint 48-pin QFN (6 x 6mm) package with dramatically improved thermal and electrical characteristics over LQFP packaging

• Embedded voltage regulators

• Co-layout with other Atheros 48-pin QFN 10/100/1000 LOM Ethernet solutions

• Fully Programmable LED functionality with over 1000 optional combinations and opportunities for further lowering of system power required to drive the LEDs

Interface PCIE-1

Bluetooth Interface

Item Specification

Chipset • Foxconn Bluetooth BCM2046

• Foxconn Bluetooth BCM2070

• Foxconn Bluetooth AR3011 Radio Technology FHSS Operating Frequency 2402 ~ 2480MHz ISM band Channel Numbers 79 channels with 1MHz BW Transmitter Output Power -6~4dBm output power for class2 operation Receiver Sensitivity -75dBm @ 0.1% BER (Max) Maximum Receiver Signal -10dBm Operating Voltage 3.3V+/-0.3V Interface USB 2.0 Protocol BCM2046: BT2.1+EDR

BCM2070: BT2.1+EDR; support BT3.0+HS by driver upgrade AR3011: BT2.1+EDR; support BT3.0+HS by driver upgrade

Connector type BCM2046: 8 pin USB2.0 with JST SM08B-SURS-TF

BCM2070: 6 pin JST SM06B-XSRK-ETB (HF) AR3011: SM08B-SURS-TF(LF)(SN) JST

3G Module (Not available with this model)

Item Specification

Manufacturer Model Card Type Throughput Supported Services

Chapter 1 19

Speaker

Item Specification

Vendor Vansonic Enterprise Co., Ltd. Module No. PB2814KN04-9LB Power Rating Normal 1 W, Maximum 1.5 W Output Sound Pressure Level 82 ± 3 db Response FO 700 -/+ 20% Hz Distortion 5% MAX

Hard Disk Drive Interface

Item Specification

Capacity (GB) Vendor &

Model Name

Seagate ST9160314AS HGST HTS545016B9A300 Toshiba MK1665GSX WD WD1600BEVT-22A23T0

Bytes per sector

Data heads Drive Format

Disks Spindle speed

(RPM) Performance Specifications Buffer size

Interface

Max. Media

Transfer Rate

(Mbytes/sec

max.)

Max. Data

Transfer Rate

(Mbytes/sec) DC Power Requirements Voltage

tolerance

300 300 300 300 300 384 300

1175 875 108544 1175 875 1031 108544

21232

11121

160 250

Seagate ST9250315AS HGST HTS545025B9A300 Toshiba MK2565GSX WD WD2500BEVT

512

5400

8 MB

SATA

5V ±5%

20 Chapter 1

Hard Disk Drive Interface (continued)

Item Specification

Capacity (GB) Vendor &

Model Name

Seagate ST9320310AS HGST HTS545032B9A300

320 500

Toshiba MK3265GSX WD WD3200BPVT-22ZEST0

Bytes per sector

Data heads Drive Format Disks Spindle speed

(RPM) Performance Specifications Buffer size Interface

Max. Media

Transfer Rate

(Mbytes/sec

max.)

Max. Data

Transfer Rate

(Mbytes/sec) DC Power Requirements Voltage

tolerance

322 4 2

22 1 1221

300 300 384 300 300 300 384 300

1175 112000 1273 108544 1 175 112000 1031 108544

Seagate ST9500325AS HGST HTS545050B9A300 Toshiba MK5065GSX WD WD5000BEVT-22A0RT0

512

5400

8 MB SATA

5V ±5%

Hard Disk Drive Interface (continued)

Item Specification

Capacity (GB) Vendor & Model Name

Toshiba MK6465GSX Western Digital

WD6400BEVT-22A0RT0

Bytes per sector Data heads Drive Format

Disks Spindle speed (RPM) Performance Specifications Buffer size Interface

Max. Media Transfer Rate

(Mbytes/sec max.)

Max. Data Transfer Rate (buffer

DC Power Requirements Voltage tolerance

to/from media)

(Mbytes/sec)

640 750

Western Digital WD7500BPVT-22HXZT1

512

5400

8 MB

SATA

300

1273, 108544 108544

5V ±5%

Chapter 1 21

USB Port

Item Specification

Chipset PCH USB compliance level 2.0 EHCI 2 Number of USB port(s) 3 Location 2 on the right, 1 on the left Serial port function

control

Audio Subsystem

Item Specification

Audio Controller ALC272X-GR Audio onboard or

optional Mono or Stereo Mono Resolution • Primary 16/20/24-bit

Compatibility • Analog jacks (port-A, B, C, E and G) support stereo input and output

Sampling rate All DACs support independent 44.1k/48k/96k/192kHz sample rate Internal microphone • Mic jack

Internal speaker/ quantity

N/A

On board

• Secondary 16/20/24-bit

retasking

• Support MONO output at port -H

• Port-A/D/E/F built in headphone amplifiers

• Supports external PCBEEP input and built -in digital BEEP generator

• Meets Microsoft WLP (Windows Logo Program) audio requirements

• Headphone/speaker/line-out jack Yes/1 (1W speakers)

Video Interface

Item Specification

Chipset Build in Intel Arrandale CPU Package Interface LVDS / CRT Compatibility 1366x768/60Hz(16:9) / 1280x720/60Hz(16:9) / 1024x768/60Hz(4:3) /

Sampling rate 60Hz

VRAM (Not available with this model)

Item Specification

Chipset Memory size Interface

22 Chapter 1

rPGA 989

800x600/60Hz(4:3)

HDMI Port

Item Specification

Compliance level 1.3 compliant Throughput Up to 2.5Gbps per lane (250MHz pixel clock) Number of HDMI port(s) 1 Location Lef t si de

PCMCIA Port (Not available in this model)

Item Specification

PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32-bit CardBus

Chapter 1 23

Super-Multi Drive Module

Item Specification

Vendor & model

HLDS GT32N Panasonic UJ8A0

name Performance

specification Transfer rate

(Mbps)

With CD Diskette With DVD

Diskette

Sustained:

3.55 (24x) max.

Sustained:

11.08 (8x) max.

With CD Diskette With DVD Diskette

Sustained:

3.55 (24x) max. Buffer Memory 1 MB 1 MB Interface SATA SATA Applicable disc

formats

DVD-ROM:

4.7GB (Single Layer) 8.5GB (Dual Layer)

DVD-R: 3.95GB (Ver. 1.0: read only)

4.7GB (Ver. 2.0 for Authoring: read only)

DVD: DVD-VIDEO, DVD-ROM, DVD-R(4.7GB), DVD-R DL DVD-RW(Ver.1.1/1.2) DVD+R, DVD+R DL, DVD+RW DVD-RAM(4.7GB)

4.7GB (Ver. 2.1 for General: read & write)

(DL)8.5GB (Ver. 3.0) DVD-RW:4.7GB (Ver. 1.2/ Rev 1.0,

2.0, 3.0)

CD: CD-DA,CD-ROM,CD-ROM XA PhotoCD(muiltiSession) Video CD,Cd-Extra(CD+),CD-text

DVD-RAM:4.7GB/side (Ver. 2.2) DVD+R: 4.7GB (Ver. 1.3)(DL) 8.5GB (Ver. 1.1)

DVD+RW: 4.7GB (Vol.1 Ver.1.3)

Sustained:

10.55 (8x) max.

CD-ROM Mode-1 data disc CD-ROM Mode-2 data disc CD-ROM XA, CD-I, Photo-CD Multi-

Session, Video CD CD-Audio Disc Mixed mode CD-ROM disc (data and

audio) CD-Extra CD-Text CD-R (Conforming to “Orange Book

Part 2”: read & write) CD-RW (Conforming to “Orange Book

Part 3”: read & write)

Loading mechanism Drawer type manual load

Electrical release

Emergency Release (draw open hole) Power Requirement Input Voltage D C 5 V +/- 5% DC 5 V +/- 0.25V

24 Chapter 1

Super-Multi Drive Module (continued)

Item Specification

Vendor & model

PLDS DS8A4SH Sony AD7585H name

Performance Specification

Transfer rate (MB/ sec)

With CD Diskette With DVD

Diskette

Sustained:

- CD-ROM inside

1450 KB/s (min)

- CD-ROM outside

3500 KB/s (min)

Sustained:

- DVD-ROM inside 3700 KB/s (min)

- DVD-ROM

With CD Diskette With DVD Diskette

Sustained:

- CD-ROM inside 1571 KB/s (typical)

- CD-ROM outside 3650 KB/s (typical)

outside 10000

KB/s (min) Buffer Memory 2 MB 2 MB Interface SATA SATA Applicable disc

formats

DVD-ROM, DVD-Video, DVD-Audio, DVD-RW DVD+RW DVD-R single/multi border(s) DVD+R single/multi session(s) DVD-R9 single/multi border(s) DVD+R9 single/multi session(s) DVD-RAM

DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R

3.95 GB, DVD-R Authoring, DVD-R MultiBorder,

DVD-R Download (DVD-R CSS, Qflix), DVD-RW, DVD-RW DL, DVD+R, DVD Data & Video

Sustained:

- DVD-ROM inside 4574 KB/s (typical)

- DVD-ROM outside 10993 KB/s (typical)

CD-DA, CD-TEXT, CD ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Form-2, CD-I Ready, Video-CD (MPEG-1), Photo-CD, Enhance CD, CD extra, UDF (fixed/variable Packet mode)

CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, CD-i Bridge, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, itrax CD, CD-Text, UDF CD, CD-R, and CDRW, CD-DA, CD-ROM Mode-1, CD-ROM/ XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, Video-CD, CD-Text

Loading mechanism Manual load/ Plunger system

Power Requirement

Input Voltage DC 5 V +/- 5%

Chapter 1 25

Super-Multi Drive Module (continued)

Item Specification

Vendor & model name Toshiba TSL633F Performance Specification With CD Disk ette With DVD Diskette Transfer rate (MB/sec) Sustained:

- CD-ROM/R Read (Mode1) Max 3,600 KB/sec

- CD-RW Read (Mode1) Max 3,600 KB/sec

Sustained:

- DVD-Single Read Max 10,800 KB/sec

- DVD-ROM Dual Read Max 10,800 KB/sec

- DVD±R Dual Read Max 8,100 KB/sec

- DVD-RAM Read Max 6,750

KB/sec Buffer Memory 2 MB Interface SATA Applicable disc formats

DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD±R Dual DVD-RAM

CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video CD-R (Orange Book Part áU) CD-RW & HSRW (Orange Book PartáV Volume1 & Volume2) Super Audio CD (SACD) Hybrid type

US & US+ CD-RW

Loading mechanism Drawer (Solenoid Open)

Tact SW (Open) Emergency Release (draw open hole)

Power Requirement

Input Voltage DC 5 V +/- 5%

Keyboard Controller

Item Specification

Controller WPC781 Total number of keypads 86 key for US/CA, 87 key for FR/SP/GM, 89 key for JP 19mm Hotkeys Standby, wireless/BT enable/disable, brightness up/down, LCD/CRT.

See “Hot Keys” on page 15.

26 Chapter 1

I/O Ports

Item Specification

I/O support

Main Battery

Item

Vendor SANYO SONY PANASONIC SAMSUNG SIMPLO SIMPLO SIMPLO Part

name Battery

Type Pack

capacity Normal

voltage Charge

voltage Fast

charge current

AS10D31 AS10D41 AS10D51 AS10D61 AS10D71 AS10D73 AS10D75

10.8V 10.8V 10.8V 11.1V 11.1V 11.1V 1 1.1V

• Multi-in-1 card reader (SD

• Three USB 2.0 ports

• External display (VGA) port

• Headphone/speaker/line-out jack

• Microphone-in jack

• Ethernet (RJ-45) port

• Modem (RJ-11) port

• DC-in jack for AC adapter

• Port replicator connector

Specification

6 Cell

Li-ion

4400 mAh

12.6V

3520 mA

™

, MMC, MS, MS PRO, xD)

RTC Battery

Item Specification

Part name Maxell ML1220 Pack capacity 14mA/hr Normal voltage 3V

LCD Inverter

Vendor & model name Brightness conditions Input voltage (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz)

Chapter 1 27

(Not available in this model)

Item Specification

LCD Resolution

Resolution 24 bits 30 bits 36 bits 48 bits

640X480p/60Hz 4:3 Yes NA NA NA 720X480p/60Hz 4:3 NA NA NA NA 640X480p/60Hz 16:9 NA NA NA NA 1280X720p/60Hz 16:9 Yes NA NA NA 1920X1080p/60Hz 16:9 Yes NA NA NA 1440X480p/60Hz 4:3 NA NA NA NA 1440X480p/60Hz 16:9 NA NA NA NA 1920X1080p/50Hz 16:9 Yes NA NA NA 720X576p/50Hz 4:3 Yes NA NA NA 720X576p/50Hz 16:9 NA NA NA NA 1280X720p/50Hz 16:9 Yes NA NA NA 1920X1080i/50Hz 16:9 Yes NA NA NA 1440X576i/50Hz 4:3 NA NA NA NA 1440X576i/50Hz 16:9 NA NA NA NA 1920X1080p/50Hz 16:9 Yes NA NA NA

LCD

Item Specification

Vendor/model name AUO

B140XW01 V8

Chimei BT140GW01

LG LP140WH1

Samsung LT N140AT01-

G03 Screen Diagonal (mm) 14” diagonal mm Display Area (mm) 309.4 x 173.95 mm Display resolution (pixels) 1366 x 768 Pixel Pitch 0.2265 x 0.2265 mm Display Mode Normally white Typical White Luminance

) (also called

(cd/m

200 typ. 170 min.

220 typ. 200 min.

220 220 typ.

190 min. Brightness)

Contrast Ratio (typical) 500 600 500 500 Response Time (Optical

8 typ. / 16 max. 8 typ. / 15 max. 8 typ. / 12 max. Rise Time/Fall Time) msec

Weight 350 max. Physical Size (mm) 324 (H) x 192.5 (V) x 5.2 (D) mm Electrical Interface 1 channel LVDS Support Color 16.7 million colors Viewing Angle (up/down/

right/left)

40 Degrees

(L+R),

15 Degrees (H),

35 Degrees (L)

40 Degrees (L+R),

15 Degrees (H), 30 Degrees (L)

40 Degrees (L+R),

10 Degrees (H), 30 Degrees (L)

45 Degrees (L+R),

15 Degrees (H), 35 Degrees (L)

Temperature Range (°C) Operating Storage (shipping)

0 Min - 50 Max

-20 Min - 60 Max

28 Chapter 1

Camera

Item Specification

Vendor and model Chicony CNF9157 Liteon 09P2SF119 Suyin

F1315-S32B-OV01 Type CMOS image sensor with SXGA Interface USB 2.0 Focusing range 31.4cm ~ infinity 32cm ~ infinity 70 mm Dimensions

(L x W x H mm) Sensor type SXGA CMOS sensor CMOS Image Sensor Pixel resolution 1280x1024, 1280x800,

Pixel size 2 um x 2 um Image size 1.3 MP

Card Reader

Item Specification

Chipset AU6437-GBL Features • Secure Digital™ (SD) Card, MultiMediaCard (MMC), Memory

65.0±0.3 X 8.0±0.1 X

3.69+0.11/-0.2 mm

640x480, 352x288, 320x240, 176x144, 160x120

Stick™ (MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

• Support 48Mhz directly input from clock generator

• On chip 3.3V to 1.8V regulator

• On chip MOSFET with 250mA capability for direct power control of all types memory cards

• Support Spread Spectrum Clock for SD/MMC and MS/MSPRO/ HG to reduce EMI effect

• Provide Selective Suspend driver to reduce power consumption

65.0 x 8.0 x 3.53 ±0.2mm

1280x1024, 1024x768, 640x480, 350x288, 320x240, 176x144, 160x120

65 x 8.0 x 3.74 mm

1280x1024, 1024x768, 800x600, 640x480, 352x288, 320x240, 176x144, 160x120

System LED Indicator

Item Specification

Drive Activity Power Led: Blue

Suspend: Amber Off: No light

Primary Battery charging state Blue: Fully charged

Amber: Battery Charging

AC Adapter

Item Specification

Input rating 90 Vac to 264 Vac Maximum input AC current 132 Vac to 264 Vac Inrush current 264 Vac; (Cold Start) No damage Efficiency Meets EPA 2.0 level V requirements

Chapter 1 29

Trusted Platform Module (TPM) (Not available with this model)

Item Specification

Version Hardware controller

System Power Management

Item Initial On Standby Suspend Hibernate Soft Off

Initial 1 On(S0) 234 5 Standby(S1) 6 Suspend(S3) 7 Hibernate(S4) 8 Soft Off(S5) 9

Mechanical off is a condition where all power except the RTC battery has been removed from the system.

1. Initial to On state: When the AC adapter or Battery pack has been plugged into the system, the I WPC781 will be reset and initial all output pins then the system goes into Initial state and waiting for power on event. If the power button is pressed then the system will go into the ON state.

2. ON to Standby state: The system will go into the Standby state when HM55 receives the POS command.

3. ON to Suspend state: The system will go into Suspend state when HM55 receives the S2R command.

4. ON to Hibernate state: The system will go into Hibernate state when HM55 receives the S2D command.

5. ON to Soft Off state: The system will go into Soft Off state when HM55 receives the Soft off command.

6. Standby to ON state: The system will go into ON state when the system receives any wake up events, for example, keyboard, mouse.

7. Suspend to ON state: The system will go into ON state when the power button is pressed.

8. Hibernate to ON state: The system will go into ON state when the power button is pressed.

9. Soft Off to ON state: The system will go into ON state when the power button is pressed.

30 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System).

Y our computer is already properly configured and optimized, and you do not need to run this utility . However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.

To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen).

Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are five menu options: Information, Main, Security, Boot, and Exit. Follow these instructions:

• To choose a menu, use the left and right arrow keys.

• To choose an item, use the up and down arrow keys.

• To change the value of a parameter, press F5 or F6.

• Press Esc while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9. You can also press F10 to save any

changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.

Chapter 2 33

Information

The Information screen displays a summary of your computer hardware information.

InsydeH20 Setup Utility Rev. 3.5

SecurityInformation

Main

Boot

Exit

CPU Type: CPU Speed:

IDE0 Model Name: IDE0 Serial Number:

ATAPI Model Name:

System BIOS Version:

VGA BIOS Version: Serial Number

Intel(R) Core(TM) i5 CPU M 580 @ 2.67GHz

2.67GHz TOSHIBA MK5065GSX

20SAC000T Slimtype DVD A DS8A5SH

V0.04c ATI VGA VER012.020.000.030.037612

ZQ90SK02C1027036102500 Asset Tag Number : Product Name: Manufacturer Name: UUID:

Help

Exit

ESC

NOTE: The system information is subject to different models.

Parameter Description

CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU. IDE0 Model Name This field shows the model name of HDD installed in the system. IDE0 Serial Number This field displays the serial number of HDD installed in the system. ATAPI Model Name This field displays the model name of the installed ODD drive. System BIOS Version Displays system BIOS version. VGA BIOS Version This field displays the VGA firmware version of the system. Serial Number This field displays the serial number of this unit. Asset Tag Number This field displays the asset tag number of the system. Product Name This field shows product name of the system. Manufacturer Name This field displays the manufacturer of this system. UUID Universally Unique Identifier (UUID) is an identifier standard used in software

Select Item Select Menu

construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

908C44D3287D406F8044C80AA9DC6378

F5/F6 Enter

Change Values Select SubMenu

Setup Default

Save and Exit

F10

34 Chapter 2

Main

The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.

InsydeH20 Setup Utility Rev. 3.5

Main

System Time:

System Time: System Date:

System Date:

Total Memory:

Video Memory:

Quiet Boot

Network Boot

F12 Boot Menu

D2D Recovery

SATA Mode

SecurityInformation

Boot

[19:10:59]

[06/09/2009]

4096 MB

512 MB

[Enabled]

[Disabled]

[Enabled]

[AHCI Mode]

Exit

Item Specific Help

<Tab>, <Shift-Tab>, or <Enter> selects field.

Help

Exit

ESC

NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the default and suggested

parameter settings.

Parameter Description Format/Option

System Time Sets the system time. The hours are displayed with 24-

System Date Sets the system date. Format MM/DD/YYYY

Total Memory This field reports the memory size of the system.

Video Memory

Quiet Boot This will hide POST messages while booting. Option: Enabled or Disabled Network Boot Enables, disables the system boot from LAN (remote

F12 Boot Menu Enables, disables Boot Menu during POST. Option: Disabled or Enabled D2D Recovery Enables, disables D2D Recovery function. The function

SATA Mode Control the mode in which the SATA controller should

Select Item Select Menu

hour format.

Memory size is fixed to 4096MB. Shows the video memory size. VGA Memory size = 512 MBN/A

server).

allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.

operate.

F5/F6 Enter

Change Values Select SubMenu

Setup Default

Save and Exit

F10

Format: HH:MM:SS (hour:minute:second)

(month/day/year) N/A

Option: Enabled or Disabled

Option: AHCI mode or IDE mode

Chapter 2 35

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

InsydeH20 Setup Utility Rev. 3.5

Information

Supervisor Password Is:

User Password Is:

HDD Password Is:

Set Supervisor Password

Set Supervisor Password Set User Password

Set User Password

Set Hdd Password

Power on password

Main Boot

Security

Clear

Frozen

[Disabled]

Exit

Item Specific Help

Supervisor Password controls access to the setup utility.

Help

Exit

ESC

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Description Option

Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password. Clear or Set HDD Password Is Shows the setting of the HDD password Frozen, Clear or

Set Supervisor Password Press Ente r to set the supervisor password. When

Set User Password P ress Enter to set the user password. When user

Set IDE0 Hdd Password Press Enter to set the HDD password. When set this

Power on password Defines whether a password is required or not while

Select Item Select Menu

set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters.

password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters.

protects the HDD from unauthorized access.

the events defined in this group happened. The suboptions all require the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

F5/F6 Enter

Change Values Select SubMenu

Setup Default

Save and Exit

F10

Set

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget

the password. If you forget the password, you may have to reset the computer.

36 Chapter 2

Setting a Password

Follow these steps as you set the user or the supervisor password:

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears:

Set Supervisor Password

Enter New Password [ ][ ]

Confirm New Password [ ]

2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

4. If desired, you can opt to enable the Password on boot parameter.

5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears:

Set Supervisor Password

Enter Current Password [ ][ ]

Enter New Password [ ]

Confirm New Password [ ][ ]

2. Type the current password in the Enter Current Passwor d fi el d an d press Enter.

3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

Chapter 2 37

Changing a Password

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears.

Set Supervisor Password

Enter Current Password [ ][ ]

Enter New Password [ ]

Confirm New Password [ ][ ]

2. Type the current password in the Enter Current Passwor d fi el d an d press Enter.

3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password

field.

4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

5. If desired, you can enable the Password on boot parameter.

6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

Setup Notice

Changes have been saved.

[Continue][Continue]

The password setting is complete after the user presses Enter. If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

Setup Warning

Invalid Password.

[Continue][Continue]

If the new password and confirm new password strings do not match, the screen displays the following message.

Setup Warning

Passwords do not match.

Re-enter password.

[Continue][Continue]

38 Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

InsydeH20 Setup Utility Rev. 3.5

Information

Boot priority order:

Main Boot

Security

Exit

Item Specific Help

1. IDE0 : TOSHIBA MK5065GSX

2. IDE1 : Slimtype DVD A DS8A5SH

3. USB FDD :

4. Network Boot : LEGACY PCI DEVICE

5. USB HDD :

6. USB CDROM :

F1 ESC

Help Exit

Select Item Select Menu

F5/F6 Enter

Change Values Select SubMenu

Use < > or < > to select a device, then press <F5> to move it down the list, or <F6> to move it up the list. Press <Esc> to escape the menu

Setup Default

Save and Exit

F10

Chapter 2 39

Exit

The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.

InsydeH20 Setup Utility Rev. 3.5

Information

Exit Saving Changes

Exit Saving Changes Exit Discarding Changes

Exit Discarding Changes

Load Setup Defaults

Discard Changes

Save Changes

Main Boot

Security

Exit

Item Specific Help

Exit System Setup and save your changes.

Help

Exit

ESC

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding

Changes Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values fro m CMOS for all SETUP items. Save Changes Save Setup Data to CMOS.

Select Item Select Menu

Exit utility without saving setup data to CMOS.

F5/F6 Enter

Change Values Select SubMenu

F9 F10

Setup Default Save and Exit

40 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

• New versions of system programs

• New features or options

• Restore a BIOS when it becomes corrupted.

DOS Flash Utility

Perform the following steps to use the DOS Flash Utility:

1. Copy ZQ5v0.08.exe to a USB stick.

2. Boot to DOS mode.

3. Execute ZQ5v0.08.exe in DOS mode to begin the flash process. The system will restart automatically when finished.

WinFlash Utility

Perform the following steps to use the WinFlash Utility:

1. Double click the WinFlash executable (ZQ8_100W.exe)

2. Click OK to begin the update. A progress screen will display the current state of BIOS flash process.

Chapter 2 41

Remove HDD/BIOS Password Utilities

F:\ unlockHD 76943488 Password: 76126337

F:\

This section provides you with details about removing HDD/BIOS password:

Remove HDD Password:

If you key in the wrong HDD password three times, an error is generated.

To reset the HDD password, perform the following steps:

1. After the error is displayed, select the Enter Unlock Password option on th e screen.

2. An error code is generated for use with the unlocking utility. Write down this code before proceeding.

3. From within the DOS operating system, execute the UnlockHD.EXE file to create an unlock code. Use the format unlockHD [error code] with the code noted from the previous step.

F:\ unlockHD 76943488 Password: 76126337

F:\

4. Write down the password code generated in the previous step. In this example the password to make note of is 76126337.

5. To unlock the HDD, key in the password code and press Enter.

42 Chapter 2

Removing BIOS Passwords:

System will halt!

Press any key

C:\ClearSuPw.exe Clear the SU PWs completely.

C:\

If you key in the wrong Supervisor Password three times, the message System will halt! is displayed on the screen as shown.

System will halt!

Press any key

To reset the BIOS password,

1. Switch to DOS mode and execute ClearSuPw.exe.

C:\ClearSuPw.exe Clear the SU PWs completely.

C:\

2. When the message Clear the SU Pws completely is displayed, the supervisor password has been removed.

Chapter 2 43

Cleaning BIOS Passwords

To clear the password, perform the following steps:

1. From a DOS prompt, Execute clnpwd.exe

2. Press 1 or 2 to clean the desired password shown on the screen.

The onscreen message determines whether the function is successful or not.

44 Chapter 2

Miscellaneous Utilities

Using Boot Sequence Selector

Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps:

1. Enter into DOS.

2. Execute BS.exe to display the usage screen.

3. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to

change the boot sequence to HDD|CD ROM|LAN|Floppy.

Using DMITools

The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management.

When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system (Windows, etc.).

To update the DMI Pool, perform the following steps:

1. Enter into DOS.

2. Execute dmitools.exe. The following messages show dmitools usage:

IMPORTANT:The following write examples (2 to 5) require a system reboot to take effect

Chapter 2 45

Example 1: Read DMI Information from Memory

Input:

dmitools /r

Output:

Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): NS41 xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asst ag

Example 2: Write Product Name to EEPROM

Input:

dmitools /wp Acer

Example 3: Write Serial Number to EEPROM

Input:

dmitools /ws 01234567890123456789

Example 4: Write UUID to EEPROM

Input:

dmitools /wu

Example 5: Write Asset Tag to EEPROM

Input:

dmitools /wa Acer Asstag

Using the LAN MAC Utility

Perform the following steps to write MAC information to eeprom:

1. Use a text editor, for example Notepad, to edit the MAC.CFG file as shown:

• WriteData= '001122334455' <------- MAC value

• StartAddr=7A <------- MAC address

• WriteLeng=6 <------- MAC value length

• KeepByte=0 <------- can be any value

2. Boot into DOS.

3. Execute MAC.BAT to write MAC information to eeprom.

46 Chapter 2

Machine Disassembly and Replacement

IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for

maintenance and troubleshooting.

Disassembly Requirements

To disassemble the computer, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

• Flat screwdriver

• Philips screwdriver

• Plastic flat screwdriver

• Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3

Chapter 3 47

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface.

48 Chapter 3

Disassembly Process

The disassembly process is divided into the following stages:

• External module disassembly

• Main unit disassembly

• LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Main Screw List

Screw Quantity Part Number

M2.5*6.5 22 86.ARE07.001 M2.0*3.0 15 86.ARE07.002 M3.0*3.5 4 86.N1407.007 M2.5*4 9 86.EDM07.003 M2-0.4*2 1 86.W4107.002 M2.0*5 2 86.T23V7.010

Chapter 3 49

External Modules Disassembly Process

IMPORTANT:The outside housing and color may vary from the mass produced model.

External Modules Disassembly Flowchart

The flowchart below gives you a graphic representation on the entire disassembly sequence and instru cts you on the components that need to be removed during servicing. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Screw List

Step Screw Quantity Part No.

ODD Module Disassembly M2.5*6.5 1 86.ARE07.001 ODD Bracket Disassembly M2.0*3.0 2 86.ARE07.002

50 Chapter 3

Removing the Battery Pack

1. Turn the computer over. Slide the battery lock in the direction shown.

2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main

unit (2).

NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please detach the battery and follow loc al regulations for disposal.

Chapter 3 51

Removing the SD Dummy Card

1. See “Removing the Battery Pack” on page 51.

2. Push the SD dummy card all the way in to eject it.

3. Pull it out from the slot.

52 Chapter 3

Removing the Keyboard

NOTE: The model displayed in this service guide may differ in color to the one in your package.

1. See “Removing the Battery Pack” on page 51.

2. Turn the computer over and fully open the lid. There are five (5) securing clips that must be released in order to

remove the keyboard.

3. Release each clip, working from one side to the other.

4. Using both hands, gently pry up the keyboard as shown an d turn it over onto the palm rest.

Chapter 3 53

5. Unlock the keyboard FPC and disconnect the cable as shown. Lift the keyboard clear of the chassis.

6. Unlock and disconnect the touchpad FPC from the mainboard:

54 Chapter 3

Removing the ODD Module

1. See “Removing the Battery Pack” on page 51.

2. Remove the one (1) screw securing the ODD module in place.

Step Size Quantity Screw Type

ODD Module Disassembly

M2.5*6.5 1

3. Grasp the ODD by the bezel and slide it out of the chassis.

Chapter 3 55

4. Remove the ODD bezel by rotating the top edge downward.

5. Remove the two screws securing the ODD bracket.

Step Size Quantity Screw Type

ODD Bracket Disassembly

6. Remove the bracket from the ODD.

M2.0*3.0 2

56 Chapter 3

Main Unit Disassembly Process

Main Unit Disassembly Flowchart

Screw List

Step Screw Quantity Part No.

Lower Cover M2.5*6.5 17 86.ARE07.001 Battery Bay M2.0*3.0 6 86.ARE07.00 2 WLAN Module Disassembly M2.0*3.0 1 86.ARE07.002 USB Module Disassembly M2.5*4.0 1 86.ARE07.002 HDD Module M2-0.4*2 1 86.W4107.002 HDD Carrier Disassembly M3.0*3.5 4 86.N1407.007 LCD Module Disassembly M2.5*6.5 4 86.ARE07.001 Thermal Module Disassembly M2.5*4.0 1 86.EDM07.003 Mainboard Disassembly M2.5*4.0 1 86.EDM07.003

Chapter 3 57

Removing the Lower Cover

1. See “External Modules Disassembly Process” on page 50.

2. Remove the twenty three (23) securing screws from the lower cover.

Step Size Quantity Screw Type

Lower Cover (red callout)

Battery Bay (green callout)

M2.5*6.5 17

M2.0*3.0 6

58 Chapter 3

3. Grasp the ODD bay with one hand while holding the lower cover with the other. Lift the lower cover from the device.

Chapter 3 59

Disassembly Overview

1. See “Removing the Lower Cover” on page 58.

2. This section is an overview of the major components of the main unit.

Item Description Item Description

1 RTC battery 6 CPU 2 LVDS cable 7 Bluetooth cable 3 Thermal module 8 HDD 4 WLAN modul e 9 USB module 5 DIMM module(s)

7 6 5

60 Chapter 3

Removing the DIMM Modules

1. See “Disassembly Overview” on page 60.

2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.

3. Remove the DIMM module.

4. Repeat steps for the second DIMM module if present.

Chapter 3 61

Removing the WLAN Module

1. See “Disassembly Overview” on page 60.

2. Disconnect the two (2) cables from the WLAN board.

3. Remove the one (1) screw.

Step Size Quantity Screw Type

WLAN Module Disassembly M2.0*3.0 1

62 Chapter 3

4. Detach and remove the WLAN board from the WLAN socket.

Removing the USB Board

1. See “Disassembly Overview” on page 60.

2. Unlock and disconnect the USB FFC from the USB board. Repeat for the mainboard connector.

Chapter 3 63

3. Remove the one (1) screw from the USB board.

Step Size Quantity Screw Type

USB Module Disassembly

4. Lift the USB board upward and away from the chassis.

M2.5*4.0 1

64 Chapter 3

Removing the RTC Battery

1. See “Disassembly Overview” on page 60.

2. Disconnect the RTC battery cable from the mainboard.

3. Lift the RTC battery away from the mainboard.

NOTE: The RTC battery has been highlighted with the yellow circle as shown in the previous image. Please

detach the RTC battery and follow local regulations for disposal.

Chapter 3 65

Removing the Bluetooth Module

1. See “Removing the Lower Cover” on page 58.

2. Disconnect the Bluetooth cable from the mainboard.

3. Gently pry the Bluetooth module upwards and away from the mainboard.

4. Disconnect the Bluetooth cable from the Bluetooth module.

66 Chapter 3

Removing the HDD Module

1. See “Disassembly Overview” on page 60.

2. Remove the one (1) screw securing the HDD module to the mainboard.

Step Size Quantity Screw Type

HDD Module M2-0.4*2 1

3. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect the interface.

Chapter 3 67

4. Remove HDD from the bay.

5. Remove the four (4) screws from the carrier.

Step Size Quantity Screw Type

HDD Carrier Disassembly

6. Remove the carrier from the HDD.

68 Chapter 3

M3.0*3.5 Ni 4

Removing the LCD Module

1. See “Disassembly Overview” on page 60.

2. Remove the adhesive ground wire from the fan housing.

3. Remove the WLAN antennas from the cable guides.

4. Unlock and disconnect the LVDS cable.

Chapter 3 69

5. Remove the four (4) screws from the left and right hinges.

Step Size Quantity Screw Type

LCD Module Disassembly

6. Tilt the upper cover upwards slightly (1) and separate it from the LCD module (2).

M2.5*6.5 4

70 Chapter 3

Removing the Thermal Module

1. See “Disassembly Overview” on page 60.

2. Disconnect the fan cable as shown.

3. Loosen the four (4) captive screws (in numerical order from 1 to 4) and remove the one (1) screw from the fan

module.

Step Size Quantity Screw Type

Thermal Module Disassembly

M2.5*4.0 (green callout)

Chapter 3 71

4. Carefully lift up the thermal module assembly and remove it from the mainboard.

IMPORTANT:Place the thermal module on a clean, dry surface when it is not installed.

Removing the CPU

1. See “Removing the Thermal Module” on page 71.

2. Using a slotted screw driver, rotate the CPU locking screw 180° counter-clockwise as shown.

72 Chapter 3

3. Carefully lift the CPU clear of the socket.

IMPORTANT:Place the CPU on a clean, dry surface when it is not installed.

Removing the Mainboard

1. See “Removing the CPU” on page 72.

2. Remove the adhesive tape securing the speaker cable to the mainboard and disconnect the speaker cable

from the mainboard connector.

Chapter 3 73

3. Remove the one (1) securing screw from the mainboard.

Step Size Quantity Screw Type

Mainboard Disassembly

4. Lift the mainboard away the lower cover.

M2.5*4.0 1

74 Chapter 3

Removing the Bluetooth Module

1. See “Removing the Mainboard” on page 73.

2. Turn the mainboard over and locate the Bluetooth module.

3. Disconnect the Bluetooth cable from the mainboard.

Chapter 3 75

4. Lift the Bluetooth module away from the mainboard.

5. Remove the mylar holder to expose the Bluetooth cable connector.

76 Chapter 3

6. Disconnect the Bluetooth cable from the Bluetooth module.

NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the previous image.

Please detach the Circuit board and follow local regulations for disposal.

Chapter 3 77

LCD Module Disassembly Process

LCD Module Disassembly Flowchart

Screw List

Step Screw Quantity Part No.

LCD Bezel Disassembly

LCD Panel Disassembly

LCD Hinge Disassembly

M2.0*5.0 2 86.T23V7.010

M2.5*4.0 6 86.EDM07.003

M2.0*3.0 6 86.ARE07.002

78 Chapter 3

Removing the LCD Bezel

1. See “Removing the LCD Module” on page 69.

2. Remove the two (2) bezel screws from the LCD module.

Step Size Quantity Screw Type

LCD Bezel Disassembly

3. Pry the bezel upwards at the top of the LCD module releasing it from the latches.

M2.0*5.0 2

Chapter 3 79

4. Continue separating the latches along the sides of th e bezel towards the hinges.

5. Release the latches at the bottom of the LCD bezel.

6. Lift the bezel clear of the LCD module.

80 Chapter 3

Removing the Camera (CCD) Module

1. See “Removing the LCD Bezel” on page 79.

2. Lift the CCD module from the LCD cover.

3. Disconnect the cable as shown.

NOTE: Take care not to damage the cable.

Chapter 3 81

Removing the LCD Panel

1. See “Removing the LCD Bezel” on page 79.

2. Remove the six (6) securing screws from the LCD panel.

Step Size Quantity Screw Type

LCD Panel Disassembly

M2.5*4.0 6

3. Remove the LVDS cable from the cable guides.

82 Chapter 3

4. Lift the LCD panel clear of the LCD cover as shown.

Remove the LCD Hinges

1. See “Removing the LCD Panel” on page 82.

2. Remove the six (6) screws, three on each side. Separate the hinges from the LCD panel.

Step Size Quantity Screw Type

LCD Hinge Disassembly

Chapter 3 83

M2.0*3.0 6

Removing the LVDS Cable

1. See “Removing the LCD Panel” on page 82.

2. Detach the CCD cable from the back of the LCD panel.

3. Remove the yellow tape securing the LVDS cable.

4. Starting from the top, remove the clear mylar covering and disconnect the LVDS cable from the LCD panel.

84 Chapter 3

Removing the WLAN Antennas

1. See “Removing the LCD Panel” on page 82.

2. Remove the black and white WLAN antennas from the cable guides.

3. Remove the black antenna cable from the LCD cover. Repeat for the white antenna.

Chapter 3 85

LCD Module Assembly Process

Replacing the WLAN Antennas

1. Place the black antenna cable onto the LCD cover as shown. Repeat fo r the white antenna.

2. Place the black and white WLAN antennas into the cable guides as shown.

86 Chapter 3

Replacing the LVDS Cable

1. Turn the LCD panel face down on a non-abrasive, clean surface. Ensure the panel face does not get damaged. Connect the LVDS cable to the LCD panel. Place the clear mylar tape over the connector and press firmly.

2. Replace the yellow adhesive tape to secure the LVDS cable.

3. Adhere the CCD cable to the LCD panel.

NOTE: Ensure that the cable is aligned correctly on the panel to prevent damage to the CCD module. Marked

area is provided to show correct position of LVDS cable.

Chapter 3 87

Replacing the LCD Hinges

1. See “Removing the LCD Panel” on page 82.

2. Replace the six (6) screws, three on each side to secure the hinges.

Step Size Quantity Screw Type

LCD Hinge Assembly

M2.0*3.0 6

88 Chapter 3

Removing the LCD Panel

1. Place the LCD panel on the LCD cover as shown.

2. Place the LVDS cable into the cable guides.

Chapter 3 89

3. Replace the six (6) securing screws to secure the LCD panel.

Step Size Quantity Screw Type

LCD Panel Assembly

M2.5*4.0 6

90 Chapter 3

Replacing the Camera (CCD) Module

1. Connect the CCD cable as shown.

NOTE: Take care not to damage the cable.

2. Place the CCD module onto the LCD cover. Apply gentle pressure to fix the adhesive.

Chapter 3 91

Replacing the LCD Bezel

1. Place the bezel hinge covers over the hinges.

2. Ensure the LVDS and WLAN antenna cable bundle are exiting the left hinge as shown.

3. Apply pressure to snap the latches together.

92 Chapter 3

Acer Aspire 4738, Aspire 4738G, Aspire 4738Z, Aspire 4738ZG, Aspire 20100809 Service Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

System Specifications

Features

System Block Diagram

Your Acer Notebook tour

Top View

Closed Front View

Rear view

Left View

Right View

Base View

Indicators

Touch Pad Basics

Using the Keyboard

Lock Keys and embedded numeric keypad

Windows Keys

Hot Keys

Hardware Specifications and Configurations

System Utilities

BIOS Setup Utility

Navigating the BIOS Utility

Information

Main

Security

Boot

Exit

BIOS Flash Utility

DOS Flash Utility

WinFlash Utility

Remove HDD/BIOS Password Utilities

Removing BIOS Passwords:

Cleaning BIOS Passwords

Miscellaneous Utilities

Machine Disassembly and Replacement

Disassembly Requirements

Pre-disassembly Instructions

Disassembly Process

External Modules Disassembly Process

External Modules Disassembly Flowchart

Removing the Battery Pack

Removing the SD Dummy Card

Removing the Keyboard

Removing the ODD Module

Main Unit Disassembly Process

Main Unit Disassembly Flowchart

Removing the Lower Cover

Disassembly Overview

Removing the DIMM Modules

Removing the WLAN Module

Removing the USB Board

Removing the RTC Battery

Removing the Bluetooth Module

Removing the HDD Module

Removing the LCD Module

Removing the Thermal Module

Removing the CPU

Removing the Mainboard

Removing the Bluetooth Module

LCD Module Disassembly Process

LCD Module Disassembly Flowchart

Removing the LCD Bezel

Removing the Camera (CCD) Module

Removing the LCD Panel

Remove the LCD Hinges

Removing the LVDS Cable

Removing the WLAN Antennas

LCD Module Assembly Process

Replacing the WLAN Antennas

Replacing the LVDS Cable

Replacing the LCD Hinges

Removing the LCD Panel

Replacing the Camera (CCD) Module

Replacing the LCD Bezel