The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
5Microphone-in jackAccepts input from external microphones.
6Headphones/
7Battery indicator
speakers/line-out jack
with S/PDIF support
output.
CD player, stereo walkman).
Connects to audio line-out devices
(e.g., speakers, headphones).
Indicates the computer’s battery
status.
8Power indicatorIndicates the computer’s power status
9LatchLocks and release the lid.
Chapter 19
Left View
#IconItemDescription
1Kensington lock slotConnects to a Kensington-compatible
2Optical driveInternal optical drive; accepts CDs or
3Optical disk access
4Optical drive eject
5Emergency eject holeEjects the optical drive tray when the
6PC Card slot eject
7PC Card slotAccepts on Type II PC Card.
computer security lock.
DVDs.
Lights up when the optical drive is active.
indicator
Ejects the optical disk from the drive.
button
computer is turned off.
Ejects the PC Card from the slot.
button
Right View
#IconItemDescription
1Three USB 2.0 portsConnect to USB 2.0 devices (e.g., USB
mouse, USB camera).
2Ventilation slotsEnable the computer to stay cool, even
after prolong use.
3Modem (RJ-11) portConnects to a phone line.
10Chapter 1
4Ethernet (RJ-45)Connects to an Ethernet 10/100/1000-
based network.
Rear Panel
#IconItemDescription
1DC-in jackConnects to an AC adapter.
Bottom Panel
External display
(VGA) port
BatteryPowers the computer
Connects to a display device(e.g.,
external monitor, LCD projector).
#ItemDescription
1Battery lockLocks the battery in position.
2Cooling fanHelps keep the computer cool.
Note: Do not cover or obstruct the opening
of the fan.
Chapter 111
3Hard disk bayHouses the computer’s hard disk (secured
with screws)
4Memory compartmentHouses the computer’s main memory.
5Battery release latchRelease the battery for removal.
6Battery bayHouses the computer’s battery pack.
Indicators
The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the
front panel.
Aspire 3620:
TravelMate 2420:
The power, battery and wireless communication status indicators are visible even when the LCD display is
closed.
12Chapter 1
IconFunctionDescription
Cap lockLights when Cap Lock is activated
Num lockLights when Num Lock is activated.
HDDIndicates when the hard disc or optical
drive is active.
BluetoothIndicates the status of Bluetooth
communication.
Wireless LANIndicates the status of wireless LAN
communication.
BatteryLights up when the battery is being
charged.
PowerLights up when the computer is on.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.
Easy-Launch Buttons
Located above the keyboard are four buttons. These buttons are called easy-launch buttons. They are: mail
Web browser, Empowering Key ““and one user-programmable button.
Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email
and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons,
run the Acer Launch Manager.
Chapter 113
Launch keyDefault application
PUser-programmable
PUser-programmable
Acer Empowering Technology (user-programmable)
Web browserInternet browser (user-programmable)
MailEmail application (user-programmable)
Touchpad Basics
The following teaches you how to use the touchpad:
Aspire 3620:
TravelMate 2420:
14Chapter 1
TMove your finger across the touchpad (2) to move the cursor.
TPress the left (1) and right (4) buttons located beneath the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button.
TUse the 4-way scroll (3) button to scroll up or down and move left or right a page. This button
mimics your cursor pressing on the right scroll bar of Windows applications.
FunctionLeft Button (1)
ExecuteClick twice
quickly
SelectClick onceTap once
DragClick and hold,
then use finger
to drag the
cursor on the
touchpad
Access context
menu
ScrollClick and hold to move
Right Button
(4)
Click once
Main touchpad
(2)
Tap twice (at
the same speed
as doubleclicking the
mouse button)
Tap twice (at
the same speed
as doubleclicking a
mouse button)
then hold finger
to the touchpad
on the second
tap to drag the
cursor.
Center button (3)
up/down/left/right.
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The
touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping too hard will not increase the touchpad’s responsiveness.
Chapter 115
Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Aspire 3620:
TravelMate 2420:
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed
Num lock
<Fn>+<F11>
Scroll lock
<Fn>+<F12>
are in uppercase.
When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
When Scroll Lock is on, the screen moves one line up
or down when you press the up or down arrow keys
respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Type numbers in a normal
manner.
Hold <Shift> while using
cursor-control keys.
Hold <Fn> while using
cursor-control keys.
16Chapter 1
Desired AccessNum Lock OnNum Lock Off
Main keyboard keysHold <Fn> while typing
letters on embedded
keypad.
Type the letters in a normal
manner.
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyIconDescription
Windows keyPressed alone, this key has the same effect as
clicking on the Windows Start button; it launches the
Start menu. It can also be used with other keys to
provide a variety of function:
+ <Tab> Activates next taskbar button.
+ <E> Opens the My Computer window
+ <F1> Opens Help and Support.
+ <F> Opens the Find: All Files dialog box.
+ <R> Opens the Run dialog box.
+ M Minimizes all windows.
<Shift>+ + <M> Undoes the minimize all windows
action.
This key has the same effect as clicking the right
Applicati
on key
mouse button; it opens the application’s context
menu.
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Aspire 3620:
TravelMate 2420:
Chapter 117
Hot KeyIconFunctionDescription
Fn-F1Hot key helpDisplays help on hot keys.
Fn-F2Acer eSettingLaunches the Acer eSettings in Acer eManager.
Fn-F3Acer
ePowerManagement
Fn-F4SleepPuts the computer in Sleep mode.
Fn-F5Display toggleSwitches display output between the display screen,
Fn-F6Screen blankTurns the display screen backlight off to save power.
Fn-F7Touchpad toggleTurns the internal touchpad on and off.
Fn-F8Speaker toggleTurns the speakers on and off.
Fn-wVolume upIncreases the speaker volume.
Launches the Acer ePowerManagement in Acer
eManager.
external monitor (if connected) and both.
Press any key to return.
Fn-yVolume downDecreases the speaker volume.
Fn-xBrightness upIncreases the screen brightness.
18Chapter 1
Hot KeyIconFunctionDescription
Fn-zBrightness downDecreases the screen brightness
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
To t y pe :
Aspire 3620:
TravelMate 2420:
The Euro symbol
1.Open a text editor or word processor.
2.Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard.
The US dollar sign
1.Open a text editor or word processor.
2.Either directly press the <Dollar> key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
Chapter 119
Acer Empowering Technology
Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and
manage your new Acer notebook. It features the following handy utilities:
TAcer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
TAcer eLock Management limits access to external storage media.
TAcer ePerformance Management improves system performance by optimizing disk space, memory and
registry settings.
TAcer eRecovery Management backs up/recovers data flexibly, reliably and completely.
TAcer eSettings Management accesses system information and adjusts settings easily.
TAcer ePower Management extends battery power via versatile usage profiles.
TAcer ePresentation Management connects to a projector and adjusts display settings conveniently.
For more information, press the <> key to launch the Empowering Technology menu, then click on the
appropriate utility and select the Help function.
Acer eDataSecurity Management
Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by
unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and
20Chapter 1
easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft
Outlook.
There are two passwords that can be used to encrypt/decrypt a file; the supervisor passowrd and the filespecific password. The supervisor passwork is a “master” password that cna decrypt any file on your system;
the file-specific password will be used to encrypt files by default, or you cna choose to enter your own filespecific password when encrypting a file.
NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the
password, the supervisor password is the only other key capable of decrypting the file. If you lose both
passwords, there will be no way to decrypt your encryped file! Be sure to safeguard all related
passwords!
Chapter 121
Acer eLock Management
Acer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy
drives to ensure that data can’t be stolen while your notebook is unattended.
TRemovable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
TOptical drive deivces - includes any kind of CD-ROM or DVD-ROM drives.
TFloppy disk drives - 3.5-inch disks only.
To activate Acer eLock Management, a password must be set first. Once set, you may apply lock to any of the
three kinds of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked
after rebooting, until unlocked.
If you do not set a password, Acer eLock Management will reset back to the initial status with all locks
removed.
NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking
your notebook to anAcer Customer Serivce Center. Be sure to remember or write down your password.
22Chapter 1
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