The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
NOTEGives bits and pieces of additional
WARNINGAlerts you to any damage that might
CAUTIONGives precautionary measures to
IMPORTANTReminds you to do specific actions
Denotes actual messages that appear
on screen.
information related to the current
topic.
result from doing or not doing specific
actions.
avoid possible hardware or software
problems.
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
T10/100Mbps or Giga LAN on board (for Aspire1690 series only)
T10/100 Mbps Fast Ethernet connection (for Aspire 3510 series only)
TWLAN 802.11b/g or 802.11 a/b/g dual-band tri-mode Wireless
Twith Mini-PCI interface (for Aspire1690 series only)
TBuilt-in 2 Antenna (which has to be placed on the top of LCD on the sides of LCD latch)
TM
(for Aspire1690 series only)
®
, and
I/O Ports
Battery
TThree USB 2.0 ports
TIEEE 1394 port (4-pin, for Aspire1690 series only )
TEthernet (RJ-45) port
TModem (RJ-11) port
TExternal display (VGA) port
TS-vide/TV-out port
TMicrophones/Line-in jack
THeadphones/Speaker/Line-out jack
TInfrared (FIR) port
TType II PC card slot
T4-in-1 card reader
TDC-in jack for AC adaptor
T8-cell of Li-ion battery pack, (4400mAh)
T4-cell of Li-ion battery pack, (2200mAh)
T65W AC adaptor
T3-hours battery life when support ATI X600 / 4-hours battery life when support Intel GFX
2Chapter 1
Page 10
Mainboard Placement
Top View
Chapter 13
Page 11
Rear View
4Chapter 1
Page 12
ITEMDESCRIPTIONITEM DESCRIPTION
CN2LCD ConnectorCN14DC JACK
CN3LED board connectorCN15CRT connector
SW2Lid switchCN16Docking connector
CN10express card connectorCN17Battery connector
CN114 IN 1 connectorCN18Fix ODD connector
CN13Speaker connector CN21Swap ODD connector
CN9MD board connectorCN242nd Battery connector
CN12INT MIC connectorCN30PATA HDD connector
CN5Keyboard connectorCN31SATA HDD connector
CN6BT connectorCN36Line IN connector
CN8TP connector CN34MIC IN connector
U4VGA RAMCN35Line out/SPDIF
connector
U8VGA RAMCN33USB connector
U6LAN transformerCN321394 connector
CN28PCMCIA connector CN26USB connector
CN25USB connector CN23S video connector
CN20RJ45/RJ11 connector CN19Fan connector
CN22MINI PCI connector U31CPU
U30EC U29VGA Chp
U34North Bridge U38South Bridge
U25VGA RAM U28VGA RAM
U24BIOS ROM
Chapter 15
Page 13
Block Diagram
5VPCU
5V / 3.3V / 12V
Page : 35
1.8V / 0.9V
Page : 36
1.5V / 1.05V / 1.8V
Page : 37
CPU CORE
Page : 34
+1.2V
Page : 38
BATTERY
CHARGER
Page : 39
BATTERY
SELECT
Page : 40
3V_ALWAYS
+12V
+5V
3V_S5
3VSUS
5VSUS
2.5VSUS
+2.5V
+1.8V
MVREF_DM
SMDDR_VTERM
1.5V_S5
+1.5V
AGP_VCC (+1.5V)
1.2VCCT
VTT
VCC_CORE
VGA_CORE
2.5V_VGA
MAX9755
CLOCK GEN
ICS
ICS954201
Page : 2
DDR2-SODIMM1
Page:9~10
DDR2-SODIMM2
Page:9~10
SATA - HDD
Page:21
IDE - HDD
Page:21
IDE-ODD
Page:21
MEDIA BAY
Page:21
AUDIO CODEC
CONEXANT
20468-31
Page:27
MODEM
AMP
CONEXANT
20493-21
Page:28
Page:27
400/533MHZ DDR2
400/533MHZ DDR2
SATA
ATA 66/100
AC97
Centrino
DOTHAN
CELEROM-M
INTEL Mobile_479 CPU
HOST BUS 533MHz
HOST BUS 400MHz
ALVISO
1257 BGA
Page : 5 ~ 8
DMI I/F
ICH6-M
609 BGA
Page : 18 ~ 20
LPC
NS
KBC(97551)
Page : 29
Page : 3 , 4
CRANE2 ( ZL3 )
ATI
PCIE
M26P/M24P
64M /
128M
Page : 11 ~ 14
LVDS
RGB
TVOUT
DVI
CH7307
Page:15
PCIE
PCI BUS
USB 2.0
NEW CARD
Page : 32
NS
SIO (87383)
Page : 31
EXT_LVDS
EXT_CRT
EXT_TV-OUT
INT_LVDS
INT_CRT
INT_TV-OUT
SWITCH
CIRCUIT
TI
PCMCIA+1394
+3 IN 1
PCI7411
Page: 23
MINI-PCI
Wireless LAN
Modem/LAN
Page : 22
BROADCOM
10/100/1G LAN
4401 / 5705M
Page:25
CRT
Page:17
LVDS
Page:16
TV-OUT
Page:16
DOCKING/DVI
Page: 33
BOTHHAND
TRANSFORMER
Page:26
3 IN 1
Page: 24
PCMCIA
Page: 24
1394
Page: 23
RJ45
Page:26
MIC IN
Page:27
LINE
IN
SPEKER
Page:28Page:27
LINE
OUT
Page:28
DOCKING
RJ11
PS2
Page:27
PCI ROUTING TABLE
REQ0# / GNT0#
REQ2# / GNT2#
REQ1# / GNT1#
Page:33
Touchpad
Keyboard
Page:30Page:30
IDSEL
INTERUPT
AD24
INTA#
AD19
INTB# , INTD#
AD17
INTC#,INTD#,INTA#
IrDA
Page:31
DOCKING
Print Port
Page:33
DEVICE
BROADCOM LAN
MINI-PCI
TI 7411
DOCKING
COM Port
Page:33
SYSTEM 3
USB PORT
Page : 22
USB2,3,5
DOCKING 2
USB PORT
Page : 22
USB0,1
MINI-USB
Page: 22
USB4
REV.C
6Chapter 1
Page 14
Outlook View
Just forStarters...
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Open View
#ItemDescription
1Display screenAlso called Liquid-Crystal Display (LCD), displaying computer
output.
2MicrophoneInternal microphone for sound recording.
3KeyboardInputs data into your computer.
4PalmrestComfortable support area for your hands when you use the
computer.
5Click buttons
(Left, center and
right)
6TouchpadTouch-sensitive pointing device which functions like a
7Status indicatorsLight-Emitting Diodes (LEDs) that turn on and off to show the
8Launch keysButtons for launching frequently used programs.
9Power buttonTurns the computer on and off.
The left and right buttons function like the left and right mouse
buttons; the center button serves as a 4-way scroll button.
computer mouse.
status of the computer’s functions and components.
Chapter 17
Page 15
Front Panel
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
#IconItemDescription
1N/ASpeakersLeft and right speakers deliver stereo audio output.
2CIR ReceiverReceives remote control infrared signals.
3Power indicatorLights when the computer is on.
4Battery indicator Lights when the battery is being charged.
5Bluetooth
6Wireless
7Line-in jackAccepts audio line-in devices (e.g., audio CD player, stereo
8Mic-in jackAccepts inputs from external microphones.
communication
button/indicator
communications
button/indicator
Press to enable/disable Bluetooth function. Lights to indicate
the status of Bluetooth communications. (for TM4600 only)
Press to enable/disable Wireless function. Lights to indicate
the status of wireless LAN communications. (manufacturing
option)
walkman).
9Speaker-Out /
Line-Out/
Headphone jack
10USB 2.0 portConnects to Universal Serial Bus (USB) 2.0 devices (e.g.,
11N/ALatchLocks and releases the lid.
8Chapter 1
Connects to audio line-out devices (e.g., speakers,
headphones).
USB mouse, USB camera).
Page 16
Left View
#ItemDescription
1Optical driveInternal optical drive; accepts CDs or DVDs depending on
the optical drive type.
2LED indicatorLights up when the optical drive is active.
3Emergency eject holeEjects the optical drive tray when the computer is turned off
4Optical drive eject button Ejects the optical drive tray from the drive.
NOTE: The positions of the AcerMedia indicator, eject button and emergency eject hole may differ depending
on the optical drive module installed.
Chapter 19
Page 17
Right View
#ItemDescription
1IEEE 1394 portConnects to IEEE 1394 devices.
2PC Card slot eject
3PC Card slotConnects to one Type II CardBus PC Card.
44-in-1 card reader
5Two USB 2.0 portsConnect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse,
6S-video portConnects to a television or display device with S-video input.
7Network jackConnects to an Ethernet 10/100/1000-based network (for selected
8Modem jackConnects to a phone line.
9Ventilation slotsEnable the computer to stay cool, even after prolonged use.
button
(for TM4600 only)
Ejects the PC Card from the slot.
Accepts MS, MMC, MS PRO and SD card.
Note: The 4-in-1 card reader is a manufacturing option, subject to
configuration. Only one card can operate at any given time.
USB camera).
models).
10Chapter 1
Page 18
Rear View
#ItemDescription
1Power jackConnects to an AC adapter.
2External display port Connects to a display device (e.g., external monitor, LCD projector).
3Security keylockConnects to a Kensington-compatible computer security lock.
Chapter 111
Page 19
Bottom View
#ItemDescription
1Hard disk bayHouses the computer's hard disk
(secured by a screw).
2Battery release latchUnlatches the battery to remove the battery pack.
3Battery bayHouses the computer's battery pack.
4Battery lockLocks the battery in place.
5Cooling fanHelps keep the computer cool.
NOTE: Do not cover or obstruct the opening of the fan.
6Memory compartment
Houses the computer's main memory a Mini PCI Card.
12Chapter 1
Page 20
Using the Keyboard
The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and
twelve function keys.
Lock keys
The keyboard has four lock keys which you can toggle on and off.
The computer features three lock keys, each with its own status indicator light.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters are typed in
uppercase. Toggle on and off by pressing the Caps Lock key on the
left side of the keyboard.
Num lock
<Fn+F11>
Scroll lock
<Fn+F12>
When Num Lock is on, the embedded numeric keyboard can be
used. Toggle on and off by pressing the Fn+tkeys simultaneously.
When Scroll Lock is on, the screen toggles up or down one line
at a time when the up and down cursor control keys are pressed.
NOTE: Scroll Lock doesn’t work in all applications. Toggle on and off by pressing the Fn+F12 keys
simultaneously.
Chapter 113
Page 21
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the right-hand side of the keycaps.
Desired actionNum Lock onNum Lock off
Number keys on
embedded
keypad
Cursor-control
keys on
embedded
keypad
Main keyboard
keys
Type numbers in a normal manner
Hold Shift while using cursor-control keys.Hold Fn while using cursor-control
keys.
Hold Fn while typing letters on embedded keypad.Type the letters in a normal
manner.
14Chapter 1
Page 22
Indicators
Your computer provides an array of three indicators located above the keyboard, in addition to four
indicators positioned at the front of the palm rest area. These indicators show the status of the computer
and its componetns.
The three indicators located above the keyboard provide the following status information:
IconItemDescription
Caps Lock activityLights when Caps Lock is activated.
Num Lock activiyLights when Num Lock is activated.
Media activityLights when the hard disk or optical drive is active.
NOTE: The keypad lock must be turned on to use the embedded numeric keypad.
Chapter 115
Page 23
In addition, there are two indicators at the front panel. Even when the cover is closed, the state or features can
still be seen.
IconItemDescription
Power Lights when the computer is on.
1.Charging: the light shows amber
when the battery is charging.
2.Fully charged: light shows green
when in AC mode.
Battery indicatorLights when the battery is being charged.
16Chapter 1
Page 24
Windows Keys
The keyboard features two keys that perform Windows-specific functions.
KeyDescription
Windows logo keyPressed alone, this key has the same effect as clicking on the
Windows Start button; it launches the Start menu. It can also be
used with other keys to provide a variety of functions:
+ Tab (Activates the next Taskbar button)
+ E (Opens the My Computer window)
+ F1 (opens Help and Support)
+ F (opens the Find: All Files dialog box)
+ M (minimizes all windows)
+ j + M (undoes the minimize all windows action)
+ R (opens the Run dialog box)
Application keyThis key has the same effect as clicking the right mouse button; it
opens the application’s context menu.
Chapter 117
Page 25
Launch Keys
Euro
Alt GrEuro
dollar
Alt Grdollar
Note:
Located above the keyboard are three buttons. The left-most button is the power button. To the right of the
power button are the two launch keys. They are designated as the Empowering Key and a programmable
button.
Launch KeyDefault Application
eAcer eManager application (user-programmable)
pUser-programmable
MailEmail application (User-programmable)
Web browserInternet browser application (User-programmable)
18Chapter 1
Page 26
Hot Keys
Fn
The computer employs hot keys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS Utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hot key combination.
Hot KeyFunctionDescription
Fn-F1 Hot key helpDisplays help on hot keys.
Fn-F2Acer eSettingLaunches the Acer eSetting in the Acer eManager
set by the Acer Empowering Key.
Fn-F3Acer ePowerManagementLaunches the Acer ePowerManagement in the Acer
eManager set by the Acer Empowering Key.
Fn-F4SleepPuts the computer in Sleep mode.
Fn-F5Display toggleSwitches display output between the display screen,
external monitor (if connected) and both the display
screen and external monitor.
Fn-F6Screen blankTurns the display screen backlight off to save power.
Press any key to return.
Fn-F7Touchpad toggleTurns the internal touchpad on and off.
Fn-F8Speaker toggleTurns the speakers on and off.
Fn+wVolume upIncreases the sound volume.
Fn+yVolume downDecreases the sound volume.
Fn+xBrightness upIncreases the screen brightness.
Fn+zBrightness downDecreases the screen brightness.
Chapter 119
Page 27
Special Keys
You can locate the Euro symbol and US dollar sign at the upper-centerand/or bottom-right of your keyboard.
To t y pe :
1.Open a text editor or word processor.
2.Either directly press the Euro symbol at the bottom-right of the keyboard, or hold Alt Gr and then press the Euro symbol at the upper-center of the keyboard.
The US dollar sign
1.Open a text editor or word processor.
2.Either directly press the dollar sign at the bottom-right of the keyboard, or hold Shift and then press the
dollar sign at the upper-center of the keyboard.
20Chapter 1
Page 28
Using a computer security lock
A security keylock notch, located on the rear of the computer, lets you connect a Kensington-compatible
computer security lock.
Wrap a computer security lock cable around an immovable object such as a table or handle of a locked
drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also
available.
Chapter 121
Page 29
Using System Utilities
“Launch keys” on page 20
Acer eSetting
“Launch keys” on page 20
Acer eSetting
Acer ePresentation
“Launch keys” on page 20
Acer eSetting
Acer ePresentation
Acer ePowerManagement
“Launch keys” on page 20
Acer eSetting
Acer ePresentation
Acer ePowerManagement
Acer eRecovery
Acer eManager
Innovative Acer eManagement software is designed for easy access to frequently used functions. At the press
of Acer Empowering Key, the Acer eManager user interface appears, featuring four main settings -- Acer
eSetting, Acer ePresentation, Acer ePowerManagement and Acer eRecovery.
IconItemDescription
Acer eSettingIt is an easy way to manage the settings and security
of your PC.
Acer ePresentationIt takes the hassle out of making presentations.
Acer
ePowerManagement
22Chapter 1
Acer eRecoveryIt backs up your files preventing data loss in the
It provides a central location from where to control all
your PC’s power schemes and maximise battery life.
event of a system crash.
Page 30
Launch Manager
Start
Launch Manager allows you to set the two launch keys located above the keyboard.
You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start
the application.
Chapter 123
Page 31
Audio
The computer comes with 16-bit high-fidelity AC'97 stereo audio, and dual stereo speakers.
Adjusting the Volume
Adjusting the volume on the computer is as easy as pressing some buttons.
24Chapter 1
Page 32
Touchpad
The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface.
The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide
the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in
documents and web pages.
The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.
Touchpad Basics
Use the touchpad as follows:
TMove your finger across the touchpad to move the cursor.
TPress the left (1) and right (3) buttons located on the edge of the touchpad to do selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button
TUse the 4-way scroll (2) button to scroll up or down and move left or right a page. This button
mimics your cursor pressing on the right scroll bar of windows applications.
Chapter 125
Page 33
FunctionLeft ButtonRigh ButtonTap
ExecuteClick twice quicklyTap twice (at the
same speed as
double-clicking the
mouse button)
SelectClick onceTap once
DragClick and hold.
Then slide your
finger across the
touchpad to drag
the cursor over the
selection.
Access
context
menu
NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to
your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the
touchpad’s responsiveness.
Click once
Tap twice quickly.
On the second tap,
slide your finger
across the
touchpad to drag
the cursor over the
selection.
26Chapter 1
Page 34
Ejecting the optical (CD or DVD) drive tray
j
To eject the optical drive tray when the computer is turned on, press the drive eject button.
When the power is off, you can eject the drive tray using the emergency eject hole.
Chapter 127
Page 35
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU type
CPU package uFPGA 478
CPU core voltageDepend on DVI
CPU I/O voltage1.2V
System Board Major Chips
Item Controller
System core logic
Super I/O controllerKBC (97551), LPC interface
Audio controllerConexant Codec
Video controllerATI M24P
Hard disk drive controllerICH6-M
Keyboard controllerKBC 97551
IrDA controllerSIO 87383
DVI controllerCH7307
PCMCIA/ card reader / 1394
controller
DDR-soDIMM controller915PM/915GM
®
Pentium® M Processor at 1.5 ~2.13 GHz or higher
Intel
®
Celeron® M Processor at 1.3~1.5 GHz or higher
Intel
®
915PM / ICH6-M
Intel
®
Intel
915GM / ICH6-M
UMA
TI PCI7411
BIOS
ItemSpecification
BIOS vendorPhoenix
BIOS VersionPhoenix First BIOS
BIOS ROM typeFlash ROM
BIOS ROM size512KB
BIOS package32 lead of TSSOP
BIOS password controlSet by setup manual
ItemSpecification
Cache controllerBuilt-in CPU
Cache size2 MB
1st level cache controlAlways enabled
2nd level cache controlAlways enabled
Cache scheme controlAlways enabled
28Chapter 1
Page 36
System Memory
ItemSpecification
Memory controller915PM/915GM
Memory size256MB/512MB
DIMM socket number2
Supports memory size per slot1024 MB
Supports maximum memory size2GB (with dual soDIMM modules)
Supports DIMM typeDDRII SDRAM Standard
Supports DIMM Speed400/533 MHz
Supports DIMM voltage1.8V
Memory module combinationsYou can install memory modules in any combinations as long as
they match the above specifications.
.
LAN Interface
ItemSpecification
Supports LAN protocol10/100/1000 Mbps Fast Ethernet connection
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However,
if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press
on the bottom of screen).
The setup screen displays BIOS as follows:Navigating the BIOS Utility
FunctionItem
InformationDisplay the system informations
MainAllows the user to specify standard IBM PC AT
AdvancedProvides advanced settings of the system
SecurityProvides security settings of the system
BootAllows the user to specify the boot options
ExitAllows the user to save CMOS setting and exit Setup
During setup,all Fn function keys and power saving functions are disabled.
There are five menu options: Main, Advanced, Security, Boot and Exit.
Follow these instructions:
TTo choose a menu, use the cursor left/right keys (zx).
TTo choose a parameter, use the cursor up/down keys ( wy).
TTo change the value of a parameter, press p or q.
TPress ^ while you are in any of the menu options to go to the Exit menu.
TIn any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
m during POST (when “Press <F2> to enter Setup” message is prompted
system parameters
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
Chapter 245
Page 53
Information
→
PhoenixBIOS Setup Utility
. Info. Main Advanced Security Boot Exit
CPU Type:: Intel (R) Pentium (R) M processor 1.73GHz
CPU Speed:
HDD Model Name:
HDD Serial Number:
ATAPI Device:
System BIOS Ver:
VGA BIOS Ver:
KBC Ver:
Serial Number
Asset Tag Number:
Product
Manufacturer Name:
UUID:
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←
1733 MHz
TOSHIBA MK4025GAS
Y4C59830S
HL-DT-ST DVDRAM GMA-4080N
S3A11
ATi 008.018M.039.000
1A20
xxxxxxxxxxxxxxxxxxxxxx
N/A
TravelMate 4600
Acer
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Select Menu Enter Select 4Sub-Menu F10 Save and Exit
ParameterDescription
CPU Type
CPU Speed
HDD Model NameThis item will show the Model name of HDD installed on Primary IDE
master. The hard disk model name is automatically detected by the
system. If there is no hard disk present or unknown type, “None”
should be shown on this field
HDD Serial NumberThis item will show the Serial number of HDD installed on Primary IDE
master. If no Hard disk or other devices are installed on Primary IDE
master, then it will display a blank line
ATAPI Model NameThis item will show the model name of DVD/CD-ROM drive installed on
system. The DVD/CD-ROM model name is automatically detected by
the system. If there is no DVD/CD-ROM model present or unknown
type, “None” should be shown on this field
System BIOS VersionThis field reports the BIOS version of system
VGA BIOS VersionThis field reports the VGA version of the system
KBC Version
Serial NumberThis item will show the Serial number of system.
Asset Tag NumberThis item will show the Asset Tag number of the system.
Product NameThis field will show product name.
Manufacturer NameThis field will show manufacturer name.
UUIDThis will be visible only when there is an internal LAN device present.
46Chapter 2
Page 54
Main
This menu provides you the information of the system.
PhoenixBIOS Setup Utility
Info.
Main
Advanced Security Boot Exit
Item Specific Help
System Time: [02:19:31]
System Date: [04/21/2004]
System Memory: 624 KB
Extended Memory: 522240 KB
Video Memory 128 MB
Shows system base memory size
Shows extended memory size
VGA memory size
<Tab>, <Shift-Tab>, or
<Enter> selects field.
Quiet Boot: [Enabled]
Power on Display: [Auto ]
Network Boot: [Enabled]
F12 Boot Menu:
D2D Recovery : [Enabled]
Processor Power Management: [Enabled]
[Disabled]
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
ParameterDescription
System Time / System
Date
System MemoryThis field reports the memory size of system base memory. The size is fixed to
Extended MemoryThis field reports the memory size of the extended memory in the system.
Video MemoryVGA Memory size = 128MB
Quiet BootCustomer Logo display will be shown during POST when it is selected.
Power on displayAuto: During power on process, the system will detect if any display
Network bootWhen this is selected, Boot from LAN feature is enabled. When this is not
F12 Boot MenuWhen this is selected, users can modify device boot priority by pressing F12 key
Chapter 247
The hours are displayed with 24 hours format. The values set in these two fields
take effect immediately.
640KB.
Extended Memory size = Total memory size - 1 MB
device is connected on external video port. If any external display device is
connected, the power on display will be in CRT (or projector) only mode.
Otherwise it will be in LCD only mode.
Both: Simultaneously enable both the integrated LCD screen and the system’s
external video port (for an external CRT or projector).
selected, Boot from LAN feature is then disabled.
during POST. When this is not selected, device boot priority will not be
adjustable during POST.
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ParameterDescription
D2D RecoveryAllow user to enable/disable the Disk-to-Disk recovery
Processor Power
Management
Selects the Processor Power Management desired:
Disabled= C states and GV1/GV3 are disabled
GV1/GV3 only= C states are disabled
C States Only= GV1/GV3 are disabled
Enabled= C States and GV1/GV3 are enabled
48Chapter 2
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Advanced
The Advanced screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
PhoenixBIOS Setup Utility
Info. Main Advanced Security Boot Exit
Serial Port A
Infrared Port :
Parallel port:
Mode:
Internal Touchpad:
[Auto]
[Auto]
[Auto]
[ECP]
[Both]
Item Specific Help
Configure serial port A
using options:
[Disable]
No configuration
[Enabled]
User configuration
[Auto]
BIOS or OS chooses
configuration
(OS Controlled)
Displayed when controlled
by OS
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
DescriptionOption
Serial port AConfigure serial port A using options:
[Disabled]: No configuration
[Enabled]: User configuration
Disabled
Enabled
Auto
[Auto]: BIOS or OS chooses configuration
(OS Controlled) Displayed when controlled
by OS
Infrared Port Configure serial port B using options:
[Disabled]: No configuration
[Enabled]: User configuration
Disabled
Enabled
Auto
[Auto]: BIOS or OS chooses configuration
(OS Controlled) Displayedd when controlled
by OS
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DescriptionOption
Parallel portConfigure serial port B using options:
[Disabled]: No configuration
[Enabled]: User configuration
[Auto]: BIOS or OS chooses configuration
(OS Controlled) Displayedd when controlled
by OS
ModeSet the mode for the parallel port using
options:
Output only Bi-directional
EPP
ECP
Internal TouchPadConfigure touch pad
[Both]: Enable both touch pad and PS/2
mouse
[Auto]: If PS/2 mouse exist, disable touch
pad
Disabled
Enabled
Auto
Output only
Bi-directional
EPP
ECP
Both
Auto
50Chapter 2
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Security
The Security screen contains parameters that help safeguard and protect your computer from
unauthorized use.
PhoenixBIOS Setup Utility
Info. Main Advanced Boot
Security
Item Specific Help
Exit
Supervisor Password Is:Clear
User Password Is:Clear
HDD Password Is:
HDD Master ID:
Clear
43883467
Supervisor Password
controls accesses to the
setup utility.
Set Supervisor Password
Set User Passord
Set HDD Password
[Enter]
[Enter]
[Enter]
Password on boot
[Disabled]
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The table below describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
ParameterDescriptionOption
Supervisor Password IsN/AN/A
User Password IsN/AN/A
HDD Password IsN/AN/A
HDD Master IDN/AN/A
Set Supervisor PasswordPress Enter to set the administrator
Set User Password
Chapter 251
password. When set, this password
protects the BIOS Setup Utility from
unauthorized access.
[Set]: System password is set
[Clear]: System password is not set
Length -- No more than 8
characters
Characters -- 0-9, A-Z (not
case sensitive)
Page 59
ParameterDescriptionOption
Set HDD PasswordWhen shown as [Locked], the hard drive
password currently can not be changed
or disabled.
To change or disable it, turn off the
system and enter Setup immediately after
turning it back on.
Press [Enter] to input change, or disable
hard drive password.
Password on bootDefines whether a password is required
or not while the events defined in this
group happened. The following suboptions are all requires the Supervisor
password for changes and should be
grayed out if the user password was used
to enter setup.
Allows the user to specify whether or not
a password is required to boot.
Enter
Disabled
Enabled
Set Supervisor/User Password
If password on boot is required, the password must be set otherwise it cannot be enabled.
The formats of the password are as follows:
Length No more than 8 characters
Characters 0-9,A-Z (not case sensitive)
While these fields are highlighted and press “Enter”, a window similar to the following is shown:
Set SupervisorPassword
Enter New Password [ ]
Confirm New Password [ ]
If there is an old password then setup will prompt with the following window instead and a current password
will be required to be entered at first:
Set Supervisor Password
Enter current password [ ]
Enter New Password [ ]
Confirm New Password [ ]
52Chapter 2
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User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New
Password” for verification.
If the verification is OK:
The password setting is complete after user presses enter.
Setup Notice
Changes have been saved.
[ continue]
If the current password entered does not match the actual current password:
Setup Warning
Invalid password
Re-enter Password
[ continue]
If the new password and confirm new password strings do not match:
Setup Warning
Password do not match
Re-enter Password
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable
devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM
in module bay and onboard LAN device.
PhoenixBIOS Setup Utility
Info. Main Advanced Security Exit
Boot
Item Specific Help
CD-ROM/DVD Drive
Floppy Devices
+Hard Drive
Network Boot
+ and - indicate device
categories. Use <Enter> to
expand/collapses.
Boot order is top-down using
only the top device in each
category.
Use <F6> and <F5> to move
highlighted item up and down.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
ParameterDescription
+Hard Drive+ and - indicate device categories. Use <Enter> to expand/
Floppy Devices
CD-ROM/DVD Drive
Netword Boot
.
54Chapter 2
collapse.
Boot order is top-down using only the top device in each
category.
Use <F6> and <F5> to move highlighted item up and down.
Page 62
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
PhoenixBIOS Setup Utility
Info.Main Advanced Security Boot
Exit Saving Changes
Exit Dicarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Exit System Setup and save
your changes to CMOS.
Exit
Item Specific Help
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS
Exit Discarding
Changes
Load Setup DefaultLoad default values for all SETUP items
Discard ChangesLoad previous values from CMOS for all SETUP items
Save Changes Save Setup Data to CMOS
Exit utility without saving Setup data to CMOS
Chapter 255
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Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
TWrist grounding strap and conductive mat for preventing electrostatic discharge
TSmall Philips screw driver
TPhilips screwdriver
TPlastic flat head screw driver
TTw eeze rs
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Remove the battery pack.
NOTE: The screws used to secure bottom case and upper case are more than one type. Please group same
type of screw together as you disassemble the system for service purpose. The image below is for your
reference. Please pay attention to the explanation below.
IO Bezel
Battery
The screws that secure heatsink cover, MIni PCI cover and HDD cover are with the covers. There is no need
to worry about mix them up. However, please notice that you have to group the screws on the following
locations together. There are twenty screws holding the bottom case to upper case but some screws are inside
the system. You may have to remove the HDD, the heatsink cover to see these screws. Mini PCI cover here
also called RAM/Wireless cover.
Screw TypeLocationQuantity
M2.5*6Bottom case and IO bezel
(hightlight with yellow circle)
57Chapter 3
14
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Screw TypeLocationQuantity
M2.5*6Remove the IO bezel then
you will see.
M2.5*6Remove the heatsink cover
then you will see.
M2.5*6Remove the HDD cover then
you will see.
M2.5*3Detach the HDD module
then you will see.
M2.5*3Remove the battery then you
will see.
2
1
1
1
1
Chapter 358
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Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
Battery
K*2
HDD CoverODD Module
HDD Module
Wireless LAN
Card
E*2
RAM/Wireless
Cover
Memory
CPU
*3
Middle Cover
LCD Module
Switch Board
*2
IO Bezel
*2
Heatsink
Cover
*2
Thermal
Module
*2
Keyboard
(right and left hinges)
*2
*6
ODD
Connector
Board
ODD Drive
*4
ODD Holder
*5
*18
Lower and
Upper Case
Assembly
Upper Case
Assembly
Touchpad
Bracket
Bluetooth
Module
Touchpad
Touchpad
Board
VGA Heatsink
*3
*2 screw nuts
Main Board
*2
3-in-1 CoverSpeaker SetModem Board
*4
Lower Case
Assembly
*2
59Chapter 3
Page 67
*6 hinges
*2 brackets
LCD Module
4 screw pads
M*4
LCD Bezel
LCD Inverter
Antenna set
Screw List
ItemDescription
SCREW M2.0X3.0-I-NINYLOK
SCREW I2.5*3MBNIH(M2.5L3)
SCREW M2.5*4L-BZNNYLOK
SCREW M2.0X5-I-NINYLOK
SCREW MM25060IL69
SCREW M2.0*5I(NI)(NYLOK)
SCREW M2.0X2.5-I-NINYLOK
SCREW I2*3M-NIHY
(M2L3)
SCREW M1.7*3.0-I
(BK)
SCREW I3*3.5MNIH(M3L3.5)
LCD Cover
LCDLCD CableLCD Brackets
86.A03V7.012
86.T25V7.012
86.A03V7.006
86.T23V7.006
86.A08V7.004
86.T23V7.010
86.A03V7.007
86.T25V7.008
86.T50V7.001
86.A03V7.011
LCD
Assembly
*4
Chapter 360
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Removing the Battery Pack
NOTE: This chapter is base on Aspire 1410 and Aspire 1680 to edit. Since they have the similar disassemble
and reassemble procedures.
1.Unlock the battery lock.
2.Slide the battery latch as shown then remove the battery pack.
61Chapter 3
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Removing the HDD Module/the Memory and the Wireless LAN Card/the
Thermal Module and the CPU/ODD Module and LCD Module
Removing the HDD Module
1.Remove the two screws holding the HDD cover.
2.Remove the HDD cover.
3.Detach the HDD module then remove it.
Removing the Memory and the Wireless LAN Card
1.Remove the two screws that secure the RAM/Wireless cover.
2.Remove the RAM/Wireless cover.
3.Pop up the memory then remove it.
4.Disconnect the auxiliary and the main wireless antennae.
5.Pop the wireless LAN card then remove it.
.
Chapter 362
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Removing the Thermal Module and CPU
1.Remove the two screws holding the IO bezel.
2.Then remove the IO bezel.
3.Remove the two screws that secure the heatsink cover.
4.Remove the heatsink cover from the main unit.
5.Disconnect the fan cable.
6.Remove the four screws that secure the thermal module.
7.Pull the thermal module outwards then remove it.
NOTE: The edge of the thermal module as shown is very sharp. Be very careful as you remove the thermal
module.
8.Use a flat-bladed screwdriver to release the CPU lock.
9.Remove the CPU from the socket carefully.
63Chapter 3
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Removing the ODD Module
1.Remove the three screws holding the middle cover.
2.Detach the middle cover carefully.
.
3.Turn over the keyboard as shown.
4.Disconnect the keyboard cable from the main board then remove the keyboard.
5.Remove the screw that fastens the ODD module.
6.Turn over the notebook computer then detach the ODD module carefully.
NOTE: When you reattach the ODD, please make sure you attach the ODD module completely to the main
unit. Otherwise, you can not fasten the screw and the screw may damage the main board.
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Removing the LCD Module
1.Remove the three screws holding the keyboard cover.
2.Open the LCD module as the picture shown then detach the keyboard cover from the main unit.
.
3.Remove the two screws that secure the keyboard as shown.
4.Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard.
5.Pull out the antenna set with a tweezers then take out the antenna set from the main unit.
.
6.Disconnect the LCD coaxial cable.
7.Remove the four screws holding the right and the left hinge. Two on each side.
8.Then detach the LCD module from the main unit.
.
65Chapter 3
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Disassembling the Main Unit
Separate the Main Unit Into the Upper and the Lower Case Assembly
1.Remove the two screws holding the switch board.
2.Remove the switch board.
3.Disconnect the touchpad FFC from the main board.
4.Disconnect the bluetooth cable.
5.Remove the five screws that secure the upper case.
6.Remove the eighteen screws on the bottom as shown.
7.Detach the upper case assembly and place it next to the lower case assembly.
8.Disconnect the microphone cable then remove the upper case assembly.
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Disassembling the Upper Case Assembly
1.Disconnect the touchpad board to touchpad FFC.
2.Disconnect the touchpad board to main board FFC.
3.Then detach the touchpad board to main board FFC from the touchpad board.
4.Remove the three screws that secure the touchpad board.
5.Remove the touchpad board from the upper case.
6.Disconnect the touchpad board to touchpad FFC.
7.Remove the touchpad board to touchpad FFC from the uppwer case assembly.
8.Remove the four screws holding the touchpad bracket.
9.Detach the touchpad bracket from the upper case assembly.
10. Remove the touchpad from the upper case.
11. Remove the two screws that secure the bluetooth module.
12. Disconnect the bluetooth module then remove it.
67Chapter 3
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Disassembling the Lower Case Assembly
1.Disconnect the MDC cable from the modem board.
2.Detach the MDC cable from the main board.
3.Remove the two screws holding the modem board.
4.Remove the modem board from the lower case.
5.Disconnect the speaker cable from the main board.
6.Remove the two screws that secure the main board.
7.Remove the two screw nuts as shown.
8.The you can detach the main board from the upper case.
9.Remove the three screws that secure the VGA heatsink.
10. Remove the VGA heatsink from the main board as shown.
11. Remove the three in one cover from the lower case.
12. Remove the two screws that secure the speaker set on one side.
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13. Then remove another two screws holding the speaker set on the other side.
14. Then take out the speaker set from the lower case.
69Chapter 3
Page 77
Disassembling the LCD Module
1.Remove the four screw caps as shown.
2.Remove the four screws holding the LCD bezel.
3.Then detach the LCD bezel from the LCD module.
4.Disconnect the inverter board then remove it.
5.Remove the three screws holding the right hinge.
6.Then remove the three screws that secure the left hinge.
7.Remove one screw that secure the LCD bracket.
8.Remove another screw holding the LCD bracket on the other side.
9.Then detach the LCD panel from the LCD cover carefully.
.
10. Remove the two screws holding the right bracket.
11. Then remove the right bracket.
12. Remove another two screws that tighten the left bracket.
Chapter 370
Page 78
13. Remove the left bracket as the picture shows.
14. Tear off the tape fastening the LCD cable.
15. Tear off the the LCD cable fastening the LCD cable, then remove it..
71Chapter 3
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Disassembling the External Modules
Disassembling the HDD Module
1.Remove the two screws holding the HDD bracket on one side.
2.Remove another two screws holding the HDD bracket on the other side.
3.Then take the hard disc drive out from the HDD bracket.
Disassembling the Optical Drive Module
1.Remove the four screws as the picture shows.
2.Remove the two screws that secure the optical disc drive and the ODD holder.
3.Push the ODD holder as shown.
4.Detach the ODD holder.
5.Disconnect the ODD connector board then remove it.
Chapter 372
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Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
Chapter 473
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
TNumeric keypad
TExternal keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
74Chapter 4
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Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T“Check the Power Adapter” on page 76
T“Check the Battery Pack” on page 77
Chapter 475
Page 83
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
TReplace the System board.
TIf the problem is not corrected, see “Undetermined Problems” on page 87.
TIf the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 77.
76Chapter 4
Page 84
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the touchpad cables.
2.Replace the touchpad.
3.Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Chapter 477
Page 85
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 87.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
78Chapter 4
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Index of Error Messages
Error Code List
Error CodesError Messages
006Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)
010Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
Incorrect password is specified.
<No error code>Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.
<No error code>Thermal critical High
In this situation BIOS will shut down system, not show message.
Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 74.
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 74.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 74.
Operating system not foundEnter Setup and see if fixed disk and drive A: are properly identified.
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Setup Utility
See “External Diskette Drive Check” on page 74.
Setup Utility
System board
System board
System board
RTC battery
System board
RTC battery
System board
BIOS ROM
System board
System board
RTC battery
System board
Diskette drive
Hard disk drive
System board
80Chapter 4
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Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external
CRT.
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
No beep during POST but system runs correctly. Speaker
Power source (battery pack and power adapter). See “Power
System Check” on page 75.
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
Power source (battery pack and power adapter). See “Power
System Check” on page 75.
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
Reconnect the LCD connectors
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Ensure every connector is connected tightly and correctly
System board
System board
Chapter 481
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POST Code
CodeBeepsFor Boot Block in Flash ROM
E0hInitialize the chipset
E1hInitialize the bridge
E2hInitialize the CPU
E3hInitialize the system timer
E4hInitialize system I/O
E5hCheck force recovery boot
E6hChecksum BIOS ROM
E7hGo to BIOS
E8hSet Huge Segment
E9hInitialize Multi Processor
EAhInitialize OEM special code
EBhInitialize PIC and DMA
EChInitialize Memory type
EDhInitialize Memory size
EEhShadow Boot Block
EFhSystem memory test
F0hInitialize interrupt vectors
F1hInitialize Run Time Clock
F2hInitialize video
F3hInitialize System Management Mode
F4h1Output one beep before boot
F5hBoot to Mini DOS
F6hClear Huge Segment
F7hBoot to Full DOS
82Chapter 4
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Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but system
runs correctly
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
The system doesn’t power-on.Power source (battery pack and power adapter). See “Power
The system doesn’t power-off.Power source (battery pack and power adapter). See “Power
Battery can’t be chargedSee “Check the Battery Pack” on page 77.
System Check” on page 75.
Battery pack
Power adapter
Hard drive & battery connection board
System board
System Check” on page 75.
Battery pack
Power adapter
Hard drive & battery connection board
System board
System Check” on page 75.
Hold and press the power switch for more than 4 seconds.
System board
Battery pack
System board
Chapter 483
Page 91
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged.PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no sound.Speaker
Audio driver
Speaker
System board
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationKeyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesn't enter hibernation mode and
four short beeps every minute.
The system doesn’t enter standby mode after
closing the LCD
The system doesn't resume from hibernation
mode.
The system doesn't resume from standby mode
after opening the LCD.
Battery fuel gauge in Windows doesn’t go higher
than 90%.
See “Hibernation Mode” on page 34.
Press Fn+
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
See “Hibernation Mode” on page 34.
LCD cover switch
System board
See “Hibernation Mode” on page 34.
Hard disk connection board
Hard disk drive
System board
See “Hibernation Mode” on page 34.
LCD cover switch
System board
Remove battery pack and let it cool for 2 hours
Refresh battery (continue use battery until power off, then charge
battery)
Battery pack
System board
oand see if the computer enters hibernation mode.
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Page 92
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
System hangs intermittently.Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctlySystem board
Print problems.Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
Serial or parallel port device problems.Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
System board
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 87.
Chapter 485
Page 93
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
86Chapter 4
Page 94
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 75):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
TNon-Acer devices
TPrinter, mouse, and other external devices
TBattery pack
THard disk drive
TDIMM
TCD-ROM/Diskette drive Module
TPC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
TSystem board
TLCD assembly
Chapter 487
Page 95
Use NAPP CD to Build Master Hard Disc Drive
CD to Disk Recovery
1.Prepare NAPP CD, Recovery CD and System CD.
2.Put NAPP CD into the optical drive. Then boot up the system.
3.The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
4.NAPP CD will start to preload the system, please click [Y].
88Chapter 4
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5.Select CD to Disk Revocery.
6.Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have
to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till
you finish all Recovery CDs.
After you place the Recovery CD to the optical drive, you will see the display below.
Chapter 489
Page 97
7.Then insert the System CD to the optical drive.
8.You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
90Chapter 4
Page 98
Disk to Disk Recovery
1.Prepare NAPP CD, Recovery CD and System CD.
2.Put NAPP CD into the optical drive. Then boot up the system.
3.The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
4.NAPP CD will start to preload the system, please click [Y].
Chapter 491
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5.Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery.
NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system.
6.Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have
to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till
you finish all Recovery CDs.
92Chapter 4
Page 100
After you place the Recovery CD to the optical drive, you will see the display below.
7.Then insert the System CD to the optical drive.
Chapter 493
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