Acer Altos G540 M2 User Manual

Acer Altos G540 M2

Series

User’s Guide

Acer Altos G540 M2 Series User’s Guide

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to the unit. All correspondence concerning the unit should include these information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.

Acer Altos G540 M2 Series

Model Name :

G540 M2

Part Number: MU.R3500.001

Purchase Date:

Place of Purchase:

Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.

iii

Notices

FCC notice

Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.

Class A equipment

This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.

Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server.

Use conditions

This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class A digital apparatus meets all requirements of the Canadian interference-Causing Equipment Regulations.

Laser compliance statement

The CD-ROM drive in this server is a laser product. The CD-ROM drive’s classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the wall outlet before cleaning. Do not use

liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

3 Do not use this product near water.

4 Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product.

5 Slots and openings on the front and rear side of the chassis are provided

for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

6 This product should be operated from the type of power indicated on the

marking label. If you are not sure of the type of power available, consult your dealer or local power company.

7 Do not allow anything to rest on the power cord. Do not locate this

product where persons will walk on the cord.

8 If an extension cord is used with this product, make sure that the total

ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

9 Never push objects of any kind into this product through chassis slots as

they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

10 Do not attempt to service this product yourself, as opening or removing

covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

11 Unplug this product from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a When the power cord or plug is damaged or frayed.

b If liquid has been spilled on the product.

c If the product has been exposed to rain or water.

d If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

e If the product has been dropped or the chassis has been damaged.

f If the product exhibits a distinct change in performance, indicating a

need for service.

12 Replace the battery with the same type as the product's battery we

recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified service technician.

13 Warning! Batteries may explode if not handled properly. Do not

disassemble or dispose of them in fire. Keep batteries away from children. Promptly dispose used batteries according to regulations applicable to your area.

14 Use only the proper type of power supply cord set (provided in your

accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).

1 System tour 1

System specifications 3

Performance 3 Mechanical 6 Environmental 6 Hardware options 7

External and internal structure 9

Front bezel 9 Front panel 10 Rear panel 13 Internal components 15

System boards 16

Mainboard 16 Backplane board 21

System LED indicators 24

Front panel LED indicators 24 Hot-plug HDD LED indicator 26 Gigabit LAN port LED indicators 27

2 System setup 29

Setting up the system 31

Pre-installation requirements 31 Connecting peripherals 32 Turning on the system 33

Power-on problems 34 Configuring the system OS 36 Rack mount configuration 37 Turning off the system 38

Contents

3 System upgrade 39

Installation precautions 41

ESD precautions 41

Pre-installation instructions 42

Post-installation instructions 42 Opening the server 43

Removing the side panel 43

Removing the front bezel 44 Configuring the hard drive 45

Installing a 3.5“HDD cage 45

Removing a HDD cage 48

Installing a 2.5“HDD cage 50

Removing a HDD cage 53

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Installing an additional hard drive 55 Configuring a 5-25 inch storage device 64 Upgrading the processor 70 Upgrading the system memory 78 Installing an expansion card 88 Installing the TPM module 91 Installing the System Fan module 92 Installing a redundant power supply module 94

4 System BIOS 97

BIOS overview 99 Entering BIOS setup 100

BIOS setup primary menus 100

BIOS setup navigation keys 101 Main menu 102 Advanced menu 103

Processor Configuration 104

Advanced Memory Configuration 110

Advanced Chipset Control 112

PCI Configuration 116

SATA Configuration 118

I/O Device Configuration 119

Boot Configuration 120

Thermal and Acoustic Configuration 121 Power 123 Security menu 125

Setting a system password 126

Changing a system password 127

Removing a system password 127 Server menu 128

System Management 129

Console Redirection 130

Event Log Configuration 131 Boot menu 133 Exit menu 134

5 System

troubleshooting 135

Resetting the system 137 Initial system startup problems 138 Initial troubleshooting checklist 139 Hardware diagnostic testing 140

Checking the boot-up status 140

Verifying the condition of the storage devices 141 Confirming loading of the operating system 141

Specific problems and corrective actions 142

Appendix A: Server

management tools 147

Server management overview 149 RAID configuration utilities 150

Onboard SATA RAID Configuration Utility 150 LSI MegaRAID SAS 8708EM2 RAID Configuration Utility153 LSI MegaRAID SAS 8204ELP RAID Configuration Utility154

Appendix B: Rack mount configuration 157

Rack installation information 159

Rack installation precautions 159

System rack installation 161

Vertical mounting hole pattern 162

Installing the system into the rack 163

Appendix C: Altos eXpress Console 171

Using Your Altos eXpress Console 173 Software Installation 175

Prerequisites on remote management PC 175 Installing the Java Tool 175 Installing the UPnP tool 176 Using the UPnP tool to search for an Altos server 177

Altos eXpress Console 179

Accessing the Altos eXpress Console 179

Altos eXpress Console User Interface 181

System Status 182 System Information 183 Server Health 185 Configuration 187 Remote Control 200 Maintenance 203

KVM Remote Console Utility 205

Menu bar 207

Index 211

1 System tour

The Acer Altos G540 M2 server is a fully

modular dual-processor system featuring the

latest in computing technology. It host a range

of powerful and flexible features designed to

meet the needs of various network

environments. From simple networking

functions to computing intensive applications,

the Altos G540 M2 delivers.

System specifications

This section lists down the impressive computing features of the Altos G540 M2 system.

Performance

Processor

• One or two Intel® Xeon™ processor 5500 series

• Up to 2.93 GHz

• 4.80/5.86/6.40 GT/s QPI

• 4/8 MB shared cache

• 800/1066/1333 DDR3 memory

• Support for the following Intel

• Turbo Boost Technology

• Hyper-Threading (HT) Technology

• Virtualization Technology

• QuickPath Technology up to 6.4 GT/s

• 64 Technology

technologies:

Chipset

•Intel® 5520 chipset

Memory

• Twelve DDR3 1333 MHz ECC unbuffered/registered DIMMs (six DIMMs per processor), supporting:

• Six-channel memory bus (three channels per processor)

• 1 to 8 GB (subject to availability) registered DIMMs for up to

96 GB of total system memory, or 1 to 4 GB unbuffered DIMMs for up to 48 GB of total system memory

• Memory mirroring, Lockstep mode, x4/x8 SDDC

For more information on these Intel technologies, visit the Intel Xeon web site at http://www.intel.com/products/processor/xeon/index.htm

1 System tour

PCI interface

• Five PCI Express® and PCI expansion slots

• One PCI Express® 2.0 x16 slot

• Two PCI Express® 2.0 x8 slots (with eight PCI Express® 2.0 lanes)

• One PCI Express® x8 slot (with four PCI Express® lanes)

• One PCI (32-bit / 3.3 V) slot

Video controller

• Embedded graphics controller with 32 MB video memory

Networking

• Integrated dual-port Gigabit Ethernet supporting Intel® I/O Acceleration Technology (IOAT)

• Integrated single-port 10/100 Fast Ethernet for server management and KVM over IP remote management

• Supports boot from iSCSI

Media storage

Two front 5.25” drive bays:

• Up to eight 3.5" or sixteen 2.5" SAS/SATA HDDs in two cages

• Easy-swappable

• Supports hot-swap with optional backplane

Note: 3.5” and 2.5” drives cannot be combined together,

either you have to all use the 3.5” drive or all 2.5” drive. Combination of the two different sized drive is not supported.

• DVD-ROM or DVD Writer

• 5.25" tape drive (optional)

I/O ports

• Two PS/2 ports

• Serial port

• VGA port

• Six USB 2.0 ports

• Two Gigabit LAN ports (RJ-

45)

• Fast Ethernet (RJ-45) port dedicated for BMC for management

Power supply and system fan

• 600 W (85% power efficiency) or 610 W power supply, 110-127 / 200-240V (can be upgraded with second power module for hotswap and redundancy)

• One system fan (can be upgraded with second system fan for redundancy)

Hardware monitoring and server management

• Power status LED

• HDD access LED

• LAN activity LED

• System Status LED

• System ID LED/Button

• Chassis intrusion alert

• Lockable door

• IPMI 2.0

• TPM v1.2

• Built-in Altos eXpress Console for server management and KVM over IP remote management

• Acer EasyBUILD™v9.0

• Acer Server Manager (ASM)

Operating system

• Microsoft® Windows® Server 2008 Standard and Enterprise Edition (x86)

• Microsoft® Windows® Server 2008 Standard and Enterprise Edition (EM64T)

• Microsoft® Windows® Server 2003 Standard and Enterprise Edition (x86)

• Microsoft® Windows® Server 2003 Standard and Enterprise Edition (EM64T)

• Red Hat® Enterprise Linux 5.0 (x86)

• Red Hat® Enterprise Linux 5.0 (EM64T)

• Novell® SuSE® Linux Enterprise Server 10 (x86)

• Novell® SuSE® Linux Enterprise Server 10 (EM64T)

• VMware ESX4i and VMware ESX4.0

• Novell® NetWare® 6.5

1 System tour

Mechanical

• Chassis

•Tower

• 5U rack-mountable

• Dimensions

– Height: 432 mm (17 in)

– Width: 210 mm (8.27 in)

– Depth: 650 mm (25.6 in)

Environmental

• Temperature

• Operating: +0° to +35°C with the maximum rate of change not to exceed 10° per hour.

Hardware options

Note: To purchase the any of the following hardware options, contact your local Acer representative.

• Intel® Xeon® processor 5500 series:

• 2.66 – 2.93 GHz with 8 MB shared cache, 6.40 GT/s QPI

• 2.26 – 2.53 GHz with 8 MB shared cache, 5.86 GT/s QPI

• 1.86 – 2.13 GHz with 4 MB shared cache, 4.80 GT/s QPI

• 1.86 GHz with 4 MB shared cache, 4.80 GT/s QPI

•Memory

• Registered DDR3 1333 MHz ECC DIMMs: 1/2/4/8 GB

• Unbuffered DDR3 1333 MHz ECC DIMMs: 1/2/4 GB

• HDD:

• 2.5” SAS (10,000 RPM) HDD: 73/146/300 GB

• 2.5” SAS (15,000 RPM) HDD: 36/73/146 GB

• 2.5” SATA 3 Gb/s HDD: 250/320/500 GB

• 3.5” SAS (15,000 RPM) HDD: 147/300/450 GB

• 3.5” SATA 3 Gb/s HDD: 320/500/640 GB, 1/1.5 TB

• Daughter cards/modules:

• TPM module

• Add-on cards:

• ASC/3S single-channel U320 SCSI HBA (for backup device)

• ASSC/3D dual-port SAS HBA (for backup device)

• ASSC/3Q four-port 3 Gb SAS HBA

• ASSRC/3O eight-port 3 Gb SAS RAID HBA

• AFC/4S single-port 4 Gb FC HBA

• AFC/4D dual-port 4 Gb FC HBA

• Gigabit Ethernet server adapter

• PCI Express® x16 graphics card

• Storage drives:

• Quantum GoVault Tabletop Dock USB drive

• Quantum GoVault Tabletop Dock external USB drive

• Acer DAT160 80/160 GB USB tape drive

• Acer DAT72 36/72 GB USB tape drive

• Acer LTO-3 SAS tape drive

• DVD-RW or DVD Writer

• Hot-swappable, redundant power supply module

• 610 W redundant power supply module

• 600 W redundant power supply module (85% power efficiency)

• Altos rack mount kit

• Redundant fan module

1 System tour

External and internal structure

Front bezel

No. Component

1 Security keylock

This lock secures the bezel door to protect the server unit from unauthorized access.

2 LED indicator panel

For more information on the LED indicators description, go to page 24.

3 Bezel door

Front panel

1 System tour

No. Icon Component Description

1 DVD-ROM drive Eject

button

2 DVD-ROM drive

mechanical eject hole

3 DVD-ROM drive Disk drive for reading CD, VCD, and

4 DVD-ROM drive

activity indicator

5 5.25-inch drive bay Allows installation of additional

Press this button to open the DVD drive tray.

When the DVD drive tray get stucked, insert a paperclip to this hole to manually eject the tray.

DVD contents.

When the LED indicator is lit, there is an ongoing DVD drive activity.

storage devices. Go to page 4 for a list of supported devices.

No. Icon Component Description

6 Power indicator Indicates the system power status

(green).

7 HDD activity

indicator

8 Status/fault indicator Indicates the status of the system

9 LAN port 1 status

indicators

10 LAN port 2 status

indicators

11 Hot-plug HDD

activity indicator

12 Hot-plug HDD

status indicator

13 Hot-plug HDD

locking mechanism

14 HDD carrier Supports four hot-plug or

15 HDD cage bay Supports an optional HDD cage

Indicates the status of a system hard drive (green/amber).

operations (green/amber).

Indicate the system network 1 connection status.

Indicate the system network 2 connection status.

Indicates the activity of a hot-plug HDD installed in the system (green /amber).

Indicates the status of the hot-plug HDD installed in the system (green/ amber).

Locking mechanism to secure the Hot-plug HDD.

easy-swap SAS or SATA2 HDDs.

(hot-plug or easy-swap).

16 HDD bay covers Covers for the HDD bays.

17 Lock Lock for preventing the system

from unauthorized access.

18 USB 2.0 ports Connects to USB devices.

19 Power button Press to turn the server on/off, or to

put it in standby mode.

No. Icon Component Description

20 NMI switch If the system crashes or stops

normal operation, press the NMI switch to mechanically force the server to issue a non-maskable interrupt. This will perform a memory dump-writing the contents of the server's CPU registers and RAM to a network server or to diskettes. This memory dump can later be analyzed to determine the cause of the problem.

1 System tour

21 Unit identification

(UID) switch/indicator

Press the ID button to turn on the ID LED indicator. This identifies a particular unit within a server group during servicing or maintenance procedures.

Rear panel

No. Icon Component Description

1 Power supply

module release latch

2 Power supply

module cord socket

3 Power supply

module fault indicator

4 Power supply

module status indicator

5Main power

supply module

Push down the latch to disengage the module from the chassis.

Connect the system power cord here.

Indicates the occurrence of a fault condition in the power supply module. (green/amber)

Indicates the status of the power supply module. (green)

Provides the system’s main power supply.

No. Icon Component Description

1 System tour

6 PS/2 mouse

port

7 PS/2 keyboard

port

8 Monitor port Connects to monitors.

9 Serial port Connects to serial devices.

10 USB 2.0 ports Connects to USB devices.

11 Unit

identification (UID) switch/ indicator

12 Management

LAN port

13 Gigabit LAN

ports 1/2

14 PCI slot covers Protects the vacant expansion slots.

15 System fan Regulates the system airflow.

Connects to a PS/2 mouse.

Connects to a PS/2 keyboard.

Press to mark a particular server unit within a server group (when rack-mounted) for purpose of identification during servicing or maintenance procedures. (blue)

Fast Ethernet (RJ-45) port dedicated for BMC management.

Connects to an Internet or intranet network.

16 Lid switch Sent out warning alerts when the lid

is opened or compromised.

17 Redundant

power supply module bay

Accommodates an optional hot-swap redundant power supply module.

Internal components

No. Component

1 Redundant power supply module bay

2 Air duct

3 Heat sink fan (HSF) assemblies

4 Sliders for the 5.25-inch devices

5 Release sliders for the HDD cages

6 Mainboard

7PCI slot lock

8 System fan

Users have the option to purchase a redundant system fan unit.

System boards

Mainboard

1 System tour

No. Code Description

1 KB PS/2 Keyboard port

2 MS PS/2 Mouse port

3 VGA VGA D-sub port

No. Code Description

4 COM COM A serial port

5 USB USB ports

6 ID_SW ID switch

7 MNGT_NIC Management LAN port

8 GBE1 Gigabit LAN port 1

9 GBE2 Gigabit LAN port 2

10 FAN_SYS5 Redundant fan 1 connector (default)

11 FAN_SYS6 Redundant fan 2 connector

12 12V_AUX2 8-pin Power connector for Processor 2

13 DIMMF1/

DIMMF2

14 DIMME1/

DIMME2

15 DIMMD1/

DIMMD2

16 ATX 24-pin ATX Power connector

17 CPU1 Processor 1 Socket

18 FAN_CPU1 FAN connector for Processor 1

19 12V_AUX1 8-pin Power connector for Processor 1

20 DIMMA1/

DIMMA2

21 DIMMB1/

DIMMB2

22 DIMMC1/

DIMMC2

23 USB_A USB Type A connector

DDR3 memory slot 1/2 (Channel F) for Processor 2

DDR3 memory slot 1/2 (Channel E) for Processor 2

DDR3 memory slot 1/2 (Channel D) for Processor 2

DDR3 memory slot 1/2 (Channel A) for Processor 1

DDR3 memory slot 1/2 (Channel B) for Processor 1

DDR3 memory slot 1/2 (Channel C) for Processor 1

No. Code Description

24 U82 Intel® 5520 (North Bridge)

25 USB1 USB connector for internal USB (Tape

Device)

26 U60 Intel ICH 10R (South Bridge)

27 TPM TPM connector

28 J3 SMBus connector for backplane board 2

29 J2 SMBus connector for backplane board 1

30 USB_3 USB connector for SSD

31 PSMI1 PSMI connector

32 SATA0 SATA connector 0

33 SATA1 SATA connector 1

34 SGPIO_JP2 SGPIO connector for backplane board 2

35 SATA2 SATA connector 2

1 System tour

36 SGPIO_JP1 SGPIO connector for backplane board 1

37 SATA3 SATA connector 3

38 SATA4 SATA connector 4

39 CLR_CMOS Clear CMOS jumper

You may clear the CMOS data to its default values by this jumper. Default value doesn’t include the “Shunter” to prevent from improper use of

this jumper. To clear CMOS, temporarily short 2-3 pin.

1-2 close: Normal operation (Default setting)

2-3 close: Clear CMOS

No. Code Description

40 SATA5 SATA connector 5 for SATA ODD

41 F_PANEL Front panel connector

42 J1 BMC firmware upgrade connector

43 IPMB1 3-pin IPMB connector

44 BAT CMOS Battery

45 IPMB2 4-pin IPMB connector

46 USB2 USB connector for front USB ports

47 CASE_OPEN Chassis Intrusion connector

48 COMB COM B serial port connector

49 PCI5 PCI slot 5 (32bit/33MHz/3.3V)

50 BIOS_RVCR BIOS Recovery Jumper

1-2 close: Normal operation. (Default setting)

2-3 close: Enable BIOS Recovery function

51 PCI-E4 PCI-E x8 slot 4 (Gen1, x4 throughput)

52 PCI-E3 PCI-E x8 slot 3 (Gen2)

53 U5 BMC

54 PCI-E2 PCI-E x8 slot 2 (Gen2)

55 U188 Hardware monitor controller

56 U6 Gigabit Ethernet Network Controller

57 PCI-E1 PCI-E x16 slot 1 (Gen2)

58 FAN_CPU2 FAN connector for Processor 2

59 U24 10/100 Fast Ethernet PHY

No. Code Description

60 CPU2 Processor 2 Socket

1 System tour

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