Changes may be made periodically to the information in this publication without obligation
to notify any person of such revision or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.
Record the model number, serial number, purchase date, and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to the unit. All correspondence concerning the unit should include these information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, photocopy, recording, or otherwise,
without the prior written permission of Acer Incorporated.
Acer Altos G540 M2 Series
Model Name :
G540 M2
Part Number: MU.R3500.001
Purchase Date:
Place of Purchase:
Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product
names or trademarks are used herein for identification purposes only and belong to their
respective companies.
Page 3
iii
Notices
FCC notice
Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices
have an FCC logo or FCC IDE on the label. Once the class of the device is
determined, refer to the following corresponding statement.
Class A equipment
This device has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to
correct the interference at personal expense.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class A limits may be attached to this equipment. Operation
with noncertified peripherals is likely to result in interference to radio and TV
reception.
Caution: Changes or modifications not expressly approved by the
manufacturer could void the user’s authority, which is granted by
the Federal Communications Commission, to operate this server.
Page 4
iv
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice: Canadian users
This Class A digital apparatus meets all requirements of the Canadian
interference-Causing Equipment Regulations.
Laser compliance statement
The CD-ROM drive in this server is a laser product. The CD-ROM drive’s
classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.
Page 5
Important safety instructions
Read these instructions carefully. Save these instructions for future reference.
1Follow all warnings and instructions marked on the product.
2Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3Do not use this product near water.
4Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
5Slots and openings on the front and rear side of the chassis are provided
for ventilation; to ensure reliable operation of the product and to protect
it from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or
over a radiator or heat register, or in a built-in installation unless proper
ventilation is provided.
6This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
7Do not allow anything to rest on the power cord. Do not locate this
product where persons will walk on the cord.
8If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
9Never push objects of any kind into this product through chassis slots as
they may touch dangerous voltage points or short out parts that could
result in a fire or electric shock. Never spill liquid of any kind on the
product.
10 Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points or other risks. Refer all
servicing to qualified service personnel.
v
Page 6
vi
11 Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
aWhen the power cord or plug is damaged or frayed.
bIf liquid has been spilled on the product.
cIf the product has been exposed to rain or water.
dIf the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal condition.
eIf the product has been dropped or the chassis has been damaged.
fIf the product exhibits a distinct change in performance, indicating a
need for service.
12 Replace the battery with the same type as the product's battery we
recommend. Use of another battery may present a risk of fire or explosion.
Refer battery replacement to a qualified service technician.
13 Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep batteries away from children.
Promptly dispose used batteries according to regulations applicable to
your area.
14 Use only the proper type of power supply cord set (provided in your
accessories box) for this unit. It should be a detachable type: UL listed/CSA
certified, type SPT-2, rated 7A 125V minimum, VDE approved or its
equivalent. Maximum length is 15 feet (4.6 meters).
Front bezel 9
Front panel 10
Rear panel 13
Internal components 15
System boards16
Mainboard 16
Backplane board 21
System LED indicators24
Front panel LED indicators 24
Hot-plug HDD LED indicator 26
Gigabit LAN port LED indicators 27
2 System setup29
Setting up the system31
Pre-installation requirements31
Connecting peripherals32
Turning on the system 33
Power-on problems34
Configuring the system OS 36
Rack mount configuration37
Turning off the system 38
Contents
3 System upgrade39
Installation precautions 41
ESD precautions 41
Pre-installation instructions 42
Post-installation instructions 42
Opening the server43
Removing the side panel 43
Removing the front bezel44
Configuring the hard drive 45
Installing a 3.5“HDD cage45
Removing a HDD cage48
Installing a 2.5“HDD cage50
Removing a HDD cage53
Page 8
viii
Installing an additional hard drive55
Configuring a 5-25 inch storage device64
Upgrading the processor 70
Upgrading the system memory78
Installing an expansion card 88
Installing the TPM module91
Installing the System Fan module92
Installing a redundant power supply module 94
4 System BIOS97
BIOS overview 99
Entering BIOS setup 100
BIOS setup primary menus100
BIOS setup navigation keys101
Main menu 102
Advanced menu 103
Processor Configuration 104
Advanced Memory Configuration 110
Advanced Chipset Control 112
PCI Configuration 116
SATA Configuration 118
I/O Device Configuration 119
Boot Configuration 120
Thermal and Acoustic Configuration 121
Power 123
Security menu125
Setting a system password126
Changing a system password127
Removing a system password127
Server menu 128
System Management129
Console Redirection 130
Event Log Configuration 131
Boot menu 133
Exit menu134
5 System
troubleshooting135
Resetting the system 137
Initial system startup problems138
Initial troubleshooting checklist139
Hardware diagnostic testing 140
Checking the boot-up status140
Page 9
Verifying the condition of the storage devices141
Confirming loading of the operating system141
Specific problems and corrective actions142
Appendix A: Server
management tools147
Server management overview149
RAID configuration utilities150
Onboard SATA RAID Configuration Utility 150
LSI MegaRAID SAS 8708EM2 RAID Configuration Utility153
LSI MegaRAID SAS 8204ELP RAID Configuration Utility154
Appendix B: Rack mount configuration157
Rack installation information159
Rack installation precautions159
System rack installation161
Vertical mounting hole pattern162
Installing the system into the rack163
Appendix C: Altos eXpress Console171
Using Your Altos eXpress Console173
Software Installation175
Prerequisites on remote management PC175
Installing the Java Tool175
Installing the UPnP tool176
Using the UPnP tool to search for an Altos server177
Altos eXpress Console179
Accessing the Altos eXpress Console179
Altos eXpress Console User Interface181
System Status182
System Information183
Server Health185
Configuration187
Remote Control200
Maintenance203
KVM Remote Console Utility205
Menu bar207
ix
Index 211
Page 10
x
Page 11
1 System tour
Page 12
The Acer Altos G540 M2 server is a fully
modular dual-processor system featuring the
latest in computing technology. It host a range
of powerful and flexible features designed to
meet the needs of various network
environments. From simple networking
functions to computing intensive applications,
the Altos G540 M2 delivers.
Page 13
System specifications
This section lists down the impressive computing features of the
Altos G540 M2 system.
•600 W redundant power supply module (85% power
efficiency)
•Altos rack mount kit
•Redundant fan module
1 System tour
Page 19
External and internal structure
Front bezel
9
No.Component
1Security keylock
This lock secures the bezel door to protect the server unit from
unauthorized access.
2LED indicator panel
For more information on the LED indicators description, go to
page 24.
3Bezel door
Page 20
10
Front panel
1 System tour
No.IconComponentDescription
1DVD-ROM drive Eject
button
2DVD-ROM drive
mechanical eject hole
3DVD-ROM drive Disk drive for reading CD, VCD, and
4DVD-ROM drive
activity indicator
55.25-inch drive bayAllows installation of additional
Press this button to open the DVD
drive tray.
When the DVD drive tray get
stucked, insert a paperclip to this
hole to manually eject the tray.
DVD contents.
When the LED indicator is lit, there
is an ongoing DVD drive activity.
storage devices. Go to page 4 for a
list of supported devices.
Page 21
No.IconComponentDescription
6Power indicator Indicates the system power status
(green).
11
7HDD activity
indicator
8Status/fault indicatorIndicates the status of the system
9LAN port 1 status
indicators
10LAN port 2 status
indicators
11Hot-plug HDD
activity indicator
12Hot-plug HDD
status indicator
13Hot-plug HDD
locking mechanism
14HDD carrierSupports four hot-plug or
15HDD cage baySupports an optional HDD cage
Indicates the status of a system
hard drive (green/amber).
operations (green/amber).
Indicate the system network 1
connection status.
Indicate the system network 2
connection status.
Indicates the activity of a hot-plug
HDD installed in the system (green
/amber).
Indicates the status of the hot-plug
HDD installed in the system (green/
amber).
Locking mechanism to secure the
Hot-plug HDD.
easy-swap SAS or SATA2 HDDs.
(hot-plug or easy-swap).
16HDD bay coversCovers for the HDD bays.
17LockLock for preventing the system
from unauthorized access.
18USB 2.0 portsConnects to USB devices.
19Power buttonPress to turn the server on/off, or to
put it in standby mode.
Page 22
12
No.IconComponentDescription
20NMI switchIf the system crashes or stops
normal operation, press the NMI
switch to mechanically force the
server to issue a non-maskable
interrupt. This will perform a
memory dump-writing the
contents of the server's CPU
registers and RAM to a network
server or to diskettes. This memory
dump can later be analyzed to
determine the cause of the
problem.
1 System tour
21Unit identification
(UID) switch/indicator
Press the ID button to turn on the
ID LED indicator. This identifies a
particular unit within a server
group during servicing or
maintenance procedures.
Page 23
Rear panel
No.IconComponentDescription
13
1Power supply
module
release latch
2Power supply
module cord
socket
3Power supply
module fault
indicator
4Power supply
module status
indicator
5Main power
supply module
Push down the latch to disengage the
module from the chassis.
Connect the system power cord here.
Indicates the occurrence of a fault
condition in the power supply
module. (green/amber)
Indicates the status of the power
supply module. (green)
Provides the system’s main power
supply.
Page 24
14
No.IconComponentDescription
1 System tour
6PS/2 mouse
port
7PS/2 keyboard
port
8Monitor portConnects to monitors.
9Serial portConnects to serial devices.
10USB 2.0 portsConnects to USB devices.
11Unit
identification
(UID) switch/
indicator
12Management
LAN port
13Gigabit LAN
ports 1/2
14PCI slot coversProtects the vacant expansion slots.
15System fanRegulates the system airflow.
Connects to a PS/2 mouse.
Connects to a PS/2 keyboard.
Press to mark a particular server unit
within a server group (when
rack-mounted) for purpose of
identification during servicing or
maintenance procedures. (blue)
Fast Ethernet (RJ-45) port dedicated
for BMC management.
Connects to an Internet or intranet
network.
16Lid switchSent out warning alerts when the lid
is opened or compromised.
17Redundant
power supply
module bay
Accommodates an optional hot-swap
redundant power supply module.
Page 25
Internal components
No.Component
15
1Redundant power supply module bay
2Air duct
3Heat sink fan (HSF) assemblies
4Sliders for the 5.25-inch devices
5Release sliders for the HDD cages
6Mainboard
7PCI slot lock
8System fan
Users have the option to purchase a
redundant system fan unit.
Page 26
16
System boards
Mainboard
1 System tour
No.CodeDescription
1KBPS/2 Keyboard port
2MSPS/2 Mouse port
3VGAVGA D-sub port
Page 27
No.CodeDescription
4COMCOM A serial port
5USBUSB ports
6ID_SW ID switch
7MNGT_NICManagement LAN port
8GBE1Gigabit LAN port 1
9GBE2Gigabit LAN port 2
10FAN_SYS5Redundant fan 1 connector (default)
11FAN_SYS6Redundant fan 2 connector
1212V_AUX28-pin Power connector for Processor 2
17
13DIMMF1/
DIMMF2
14DIMME1/
DIMME2
15DIMMD1/
DIMMD2
16ATX24-pin ATX Power connector
17CPU1Processor 1 Socket
18FAN_CPU1FAN connector for Processor 1
1912V_AUX18-pin Power connector for Processor 1
20DIMMA1/
DIMMA2
21DIMMB1/
DIMMB2
22DIMMC1/
DIMMC2
23USB_AUSB Type A connector
DDR3 memory slot 1/2 (Channel F) for
Processor 2
DDR3 memory slot 1/2 (Channel E) for
Processor 2
DDR3 memory slot 1/2 (Channel D) for
Processor 2
DDR3 memory slot 1/2 (Channel A) for
Processor 1
DDR3 memory slot 1/2 (Channel B) for
Processor 1
DDR3 memory slot 1/2 (Channel C) for
Processor 1
Page 28
18
No.CodeDescription
24U82Intel® 5520 (North Bridge)
25USB1USB connector for internal USB (Tape
Device)
26U60Intel ICH 10R (South Bridge)
27TPMTPM connector
28J3SMBus connector for backplane board 2
29J2SMBus connector for backplane board 1
30USB_3USB connector for SSD
31PSMI1PSMI connector
32SATA0SATA connector 0
33SATA1SATA connector 1
34SGPIO_JP2SGPIO connector for backplane board 2
35SATA2SATA connector 2
1 System tour
36SGPIO_JP1SGPIO connector for backplane board 1
37SATA3SATA connector 3
38SATA4SATA connector 4
39CLR_CMOSClear CMOS jumper
You may clear the CMOS data to its default values by this jumper.
Default value doesn’t include the “Shunter” to prevent from improper use of
this jumper. To clear CMOS, temporarily short 2-3 pin.
1-2 close: Normal operation (Default setting)
2-3 close: Clear CMOS
Page 29
No.CodeDescription
40SATA5SATA connector 5 for SATA ODD
41F_PANELFront panel connector
42J1BMC firmware upgrade connector
43IPMB13-pin IPMB connector
44BATCMOS Battery
45IPMB24-pin IPMB connector
46USB2USB connector for front USB ports
47CASE_OPENChassis Intrusion connector
48COMBCOM B serial port connector
49PCI5PCI slot 5 (32bit/33MHz/3.3V)
50BIOS_RVCRBIOS Recovery Jumper
1-2 close: Normal operation. (Default setting)
19
2-3 close: Enable BIOS Recovery function
51PCI-E4PCI-E x8 slot 4 (Gen1, x4 throughput)
52PCI-E3PCI-E x8 slot 3 (Gen2)
53U5BMC
54PCI-E2PCI-E x8 slot 2 (Gen2)
55U188Hardware monitor controller
56U6Gigabit Ethernet Network Controller
57PCI-E1PCI-E x16 slot 1 (Gen2)
58FAN_CPU2FAN connector for Processor 2
59U2410/100 Fast Ethernet PHY
Page 30
20
No.CodeDescription
60CPU2Processor 2 Socket
1 System tour
Page 31
Backplane board
The backplane board attached to rear of the hot-plug HDD cage is
what differentiate it from the easy-swap HDD cage model.
3.5” Backplane Board
21
No.CodeDescription
1J14Close 1-2: Two LED indication (default)
Close 2-3: Single LED indication (backward support)
2J16Backplane address setting:
3J15
4J3SMBUS connector for backplane cascade
5J2SMBUS connector to main board (J2)
Jumper Backplane 1 Backplane 2
J15 Close 2-3 Close 2-3
J16 Close 1-2 Close 2-3
Page 32
22
No.CodeDescription
6J1SMBUS connector to RAID card
7SAS/CONSAS 8484 32-pin connector
8J17Close 1-2: default
Close 2-3: backward support
9CN1/X1Power connector (4-pin)
10CN1/X2Power connector (4-pin)
2.5” Backplane Board
1 System tour
No.CodeDescription
1J27Close 1-2: Two LED indication (default)
Close 2-3: Single LED indication (backward support)
2J2SMBUS connector to main board (J2)
Page 33
No.CodeDescription
3J28Backplane address setting:
4J29
5J30
6J31
7CN2/X1Power connector (4-pin)
8J3SMBUS connector for backplane cascade
9CN1/X1Power connector (4-pin)
10J1SMBUS connector to RAID card
11SAS/CON1SAS 8484 32-pin connector (port 0 ~ 3)
12SAS/CON2SAS 8484 32-pin connector (port 4 ~ 7)
Jumper Backplane 1 Backplane 2
J28 Close 2-3 Close 1-2
J29 Close 1-2 Close 2-3
J30 Close 2-3 Close 1-2
J31 Close 2-3 Close 1-2
23
Page 34
24
1 System tour
System LED indicators
This section discusses the different LED indicators located on the:
•Front panel
•Hot-plug HDD carrier
•LAN port
Knowing what each LED indicator signifies can aid in problem
diagnosis and troubleshooting.
Front panel LED indicators
The six LED indicators mounted on the front bezel. These indicators
remain visible even when the bezel door is closed.
IndicatorColorStateRepresentative Status
PowerGreenONS0: Power ON
GreenBlink (1Hz with
at 50% duty
cycle)
N/AOFFS4
N/AOFFS5
HDD activityGreenBlinkHDD Access
N/AOFFNo access and No HDD
S1: Sleep
fault
Page 35
System Status GreenONSystem Ready / No
Alarm
25
GreenBlink (1Hz with
at 50% duty
cycle)
AmberONCritical Alarm (Critical
AmberBlink (1Hz with
at 50% duty
cycle)
N/AOFFSystem not ready (Post
LAN Activity
(LAN1 and
LAN2)
System IDN/AOFFNormal
GreenONLAN Link / No Access
GreenBlinkLAN Access
N/AOFFDisconnect / Idle
BlueONSystem Identification
System Ready but
degraded some CPU
fault, DIMM killed
power modules, Voltage
Power supply, critical
temperature and
voltage … etc. failure)
Non-critical Alarm (Noncritical temperature and
voltage)
error/NMI event/CPU or
terminator missing, …
etc.)
Page 36
26
1 System tour
Hot-plug HDD LED indicator
A drive activity LED indicator is mounted on the hot-plug HDD carrier.
The table below lists the possible drive states.
Status
HDD PresentSteady ONOFF
HDD AccessBlinkOFF
HDD FailureOFFSteady ON
HDD RemovedOFFSteady ON
HDD Insert and
rebuilding
HDD LocateBlinkBlink
Steady ONBlink
Page 37
Gigabit LAN port LED indicators
27
LED
Indicator
Network
speed
(left)
Network
connection
(right)
LED #
1, 3, 5AmberOn1000 Mbps link network
2, 4, 6GreenOnActive network link
LED
Color
GreenOn100 Mbps link network
GreenBlinkingTransmit/Receive activity
LED
State
Off10 Mbps link network access
NIC State
access
access
Page 38
28
1 System tour
Page 39
2 System setup
Page 40
This chapter gives you instructions on how to
prepare the system for operation. Procedures for
connecting peripherals are also explained.
Page 41
Setting up the system
Pre-installation requirements
Selecting a site
Before unpacking and installing the system, select a suitable site for
the system for maximum efficiency. Consider the following factors
when choosing a site for the system:
•Near a grounded power outlet
•Clean and dust-free
•Stable surface free from vibration
•Well-ventilated and away from sources of heat
•Secluded from electromagnetic fields produced by electrical
devices such as air conditioners, radio and TV transmitters, etc.
Checking the package contents
Check the following items from the package:
•Acer Altos G540 M2 system
•Acer EasyBUILD
•Acer Altos G540 M2 accessory box
•System keys
TM
DVD Pack
31
If any of the above items are damaged or missing, contact your dealer
immediately.
Save the boxes and packing materials for future use.
Page 42
32
2 System setup
Connecting peripherals
The color-coded I/O port panel on the system rear accepts a variety of
compatible peripherals. Refer to the figure below for specific
connection instructions for each port.
Note: Consult the operating system manual for information on
how to configure the network setup.
Caution: Do not route the power cord where it will walked on or
pinched by items placed against it. The server is designed to be
electrically grounded (earthed). To ensure proper operation, plug
the power cord into a properly grounded AC outlet only.
Page 43
Turning on the system
After making sure that you have properly set up the system, applied
power, and connected all the necessary peripherals, you can now
power on the system. Follow the procedure below.
1Unlock and open the bezel door.
33
Page 44
34
2Press the power button.
The system starts up and displays a welcome message on the
monitor. After that, a series of power-on self-test (POST) messages
appears. The POST messages indicate if the system is running well
or not.
2 System setup
Note: If the system does not turn on or boot after pressing the
power button, go to the next section for the possible causes of the
boot failure.
Aside from the POST messages, you can determine if the system is in
good condition by checking if the following occurred.
•The power status indicator on the front panel lights up green.
•The Num Lock, Caps Lock, and Scroll Lock indicators on the
keyboard light up.
Power-on problems
If the system fails to boot after you have applied power, check the
following factors that might have caused the boot failure.
•The external power cord may be loosely connected.
Check the power cord connection from the power outlet to the
power cord socket on the rear panel. Make sure that the cord is
Page 45
properly connected to the power outlet and to the power cord
socket.
•No power comes from the grounded power outlet.
Have an electrician check your power outlet.
•Loose or improperly connected internal power cables.
Check the internal cable connections. If you are not confident to
perform this step, ask a qualified technician to assist you.
Warning! Make sure all power cords are disconnected from
the electrical outlet before performing this task.
Note: If you have gone through the preceding actions and the
system still fails to boot, ask your dealer or a qualified technician
for assistance.
35
Page 46
36
2 System setup
Configuring the system OS
The Altos G540 M2 comes with Acer EasyBUILD that allows users to
conveniently install the preferred operating system. To start using
EasyBUILD, follow the steps below.
1Locate the EasyBUILD DVD included in the system package.
2With the system turned on, press the DVD-ROM drive Eject button.
3When the disc tray slides open, insert the EasyBUILD DVD with the
label side of the disc facing upward.
Note: When handling the disc, hold it by the edges to avoid
smudges or fingerprints.
4Gently press the disc down to make sure that it is properly
inserted.
Caution: While pressing the disc, be careful not to bend the disc
tray. Make sure that the disc is properly inserted before closing
the disc tray. Improper insertion may damage both the disc and
the DVD-ROM drive.
5Press the drive Eject button again to close the disc tray.
6The Acer EasyBUILD sequence begins. Follow all onscreen
instructions.
For more information, refer to the EasyBUILD Installation guide.
Note: EasyBUILD only supports the Microsoft and Red Hat Linux
operating systems. The Windows or Red Hat installation disc(s) is
required to install the OS.
Page 47
Rack mount configuration
The Altos G540 M2 server is a dual-platform system that can be set up
in both tower and rack-mount configurations. A rack mount kit is
available for customers who prefer to mount the server in a system
rack. To purchase a rack mount kit, contact your local Acer
representative or order directly from http://www.acer.com/
The figure below shows the Altos G540 M2 server in a rack-mount
position.
.
37
For instructions on tower-to-rack configuration, refer to “Appendix B:
Rack mount configuration” on page 157.
Page 48
38
2 System setup
Turning off the system
There are two ways to turn off the server—via software or via
hardware. The software procedure below applies to a system running
on a Windows OS. For other NOS shutdown procedures, refer to the
related user documentation.
To turn off the system via software:
1Press Ctrl+Alt+Delete on the attached keyboard or click the Start
on the Windows taskbar.
2Select Shut Down.
3Select Shut down from the drop-down menu, then click OK.
To turn off the system via hardware:
If you cannot shut down the server via software, press the power
button for at least four seconds. Quickly pressing the button may put
the server in a Suspend mode only.
Page 49
3 System upgrade
Page 50
This chapter discusses the precautionary
measures and installation procedures you
need to know when upgrading the system.
Page 51
Installation precautions
Before you install any server component, it is recommended that you
read the following sections first. These sections contain important ESD
precautions along with pre-installation and post-installation
procedures.
ESD precautions
Electrostatic discharge (ESD) can damage static-sensitive hardware
components, such as the processor, disk drives, and the system boards.
Always observe the following precautions before you install a server
component:
•Do not remove a component from its protective packaging until
you are ready to install it.
•Do not touch the component pins, leads, or circuitry.
•Components with a Printed Circuit Board (PCB) assembly should
always be laid with the assembly-side down.
•Wear a wrist grounding strap and attach it to a metal part of the
server before handling components. If a wrist strap is not
available, maintain contact with the server throughout any
procedure requiring ESD protection.
•Keep the work area free of nonconductive materials, such as
ordinary plastic assembly aids and foam packing.
41
Page 52
42
3 System upgrade
Pre-installation instructions
Perform the steps below before you open the server or before your
remove or replace any component.
Warning! Failure to properly turn off the server before you
start perform any hardware configuration may cause
serious damage and bodily harm. Do not attempt the
procedures described in the following sections unless you
are a qualified service technician.
1Turn off the server and all connected peripherals.
2Unplug all power cables from their outlets.
3Disconnect all telecommunication cables from their ports.
4Place the server on a flat, stable surface.
5Open the server according to the instructions on page 43.
6Follow the ESD precautions described in the previous section when
handling a server component.
Post-installation instructions
Perform the steps below after installing a server component.
1See to it that all components are installed according to the
described step-by-step instructions.
2Reinstall any expansion board(s), peripheral(s), bracket (s) and
system cable(s) that have previously been removed.
3Reinstall the side panel.
4Reconnect the power, peripheral, and telecommunication cables.
5Turn on the system.
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43
Opening the server
Caution: Before you proceed, make sure that you have turned off
the system and all peripherals connected to it. Read the
“Pre-installation instructions” section on page 42.
You need to open the server before you can install upgrade
components. The front bezel and (left) side panel are removable to
allow access to the server’s internal components. Refer to the
following sections for instructions.
Removing the side panel
1Perform the pre-installation instructions described on page 41.
2Unlock the security keylock.
3Remove the two thumb screws on the back panel.
4Slide the side panel toward the rear of the chassis to disengage it.
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3 System upgrade
Removing the front bezel
1Remove the side panel.
Refer to the previous section for instructions.
2Remove the front bezel.
(1) Release the bezel door retention tabs from the chassis interior.
(2) Firmly bump the bezel as shown to loosen it.
(3) Pull the bezel away from the chassis.
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Configuring the hard drive
The two HDD cage bays of the Altos G540 M2 accommodates both
hot-plug and easy-swap HDD cage models. The main difference
between these two cage models is the presence of a backplane board
on the rear side of the hot-plug HDD cage. Both cage models support
up to four SATA2 or SAS hard disk drives.
The system ships out with only a single HDD cage occupying the top
cage bay. You have the option to purchase an extra HDD cage to
provide the system with additional storage capacity and scalability.
Contact your local Acer representative for more information.
The system supports 3.5” or 2.5” HDDs. It cannot support both at once.
If the systems ships with the 3.5” HDDs, then any additional HDDs
should also be the same size. That goes the same for the 2.5” HDDs.
Caution: You cannot mix 3.5” HDDs with 2.5” HDDs on the same
system.
Note: The HDD cage comes with HDD dummy covers. You need
to purchase a blank HDD carrier to install a hard drive.
Installing a 3.5“HDD cage
1Perform the pre-installation instructions described on page 41.
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3 System upgrade
2Remove the plastic cover by releasing it from the latches.
3Remove the HDD cage bay metal cover from the front chassis.
(1) Remove the screws securing the cover.
(2) Detach the cover from chassis.
Store this cover for future reinstallation.
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4Install the HDD cage.
(1) Slide the cage into the lower bay with the HDD carriers facing
front.
Then lock the cage by sliding the locker down as shown.
47
If you have installed a hot-plug HDD cage, proceed to next
step for related drive cable connections.
Drive cable connections for an easy-swap HDD can be found
on page page 58.
(2) Connect the following cables to the hot-plug HDD cage
backplane board.
(1) Connect the hard drive power cables to the CN1 and CN2
connectors of the backplane board.
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48
(2) Connect the SAS/SATA2 cable to the SAS/CON connector
of the backplane board.
5Observe the post-installation instructions described on page 42.
For instructions on how to install a hard drive in an easy-swap HDD
cage, go to page 57.
For instructions on how to install a hard drive in a hot-plug HDD
cage, go to page 55.
3 System upgrade
Removing a HDD cage
1Perform the pre-installation instructions described on page 41.
2Prepare the HDD cage for removal.
•For a hot-plug HDD cage, disconnect the data and power
cables from the backplane board, then remove all HDDs from
the cage.
•For an easy-swap HDD cage, disconnect the data and power
cables from their HDD connectors, then remove all HDDs from
the cage.
3Remove the HDD cage.
(1) Move the release slider all the way up to unlock the hot-plug
HDD cage.
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(2) Remove the cage from the HDD bay.
4Observe the post-installation instructions described on page 42.
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3 System upgrade
Installing a 2.5“HDD cage
1Perform the pre-installation instructions described on page 41.
2Remove the 2 plastic covers by releasing it from the latches.
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3Place the top plastic cover as shown.
4Remove the HDD cage bay metal cover from the front chassis.
(1) Remove the screws securing the cover.
(2) Detach the cover from chassis.
Store this cover for future reinstallation.
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5Install the HDD cage.
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3 System upgrade
(1) Slide the cage into the lower bay with the HDD carriers facing
front.
Then lock the cage by sliding the locker down as shown.
If you have installed a hot-plug HDD cage, proceed to next
step for related drive cable connections.
Drive cable connections for an easy-swap HDD can be found
on page page 58.
(2) Connect the following cables to the hot-plug HDD cage
backplane board.
(1) Connect the hard drive power cables to the CN1 and CN2
connectors of the backplane board.
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(2) Connect the SAS/SATA2 cable to the SAS/CON connector
of the backplane board.
6Observe the post-installation instructions described on page 42.
For instructions on how to install a hard drive in an easy-swap HDD
cage, go to page 57.
For instructions on how to install a hard drive in a hot-plug HDD
cage, go to page 55.
53
Removing a HDD cage
1Perform the pre-installation instructions described on page 41.
2Prepare the HDD cage for removal.
•For a hot-plug HDD cage, disconnect the data and power
cables from the backplane board, then remove all HDDs from
the cage.
•For an easy-swap HDD cage, disconnect the data and power
cables from their HDD connectors, then remove all HDDs from
the cage.
3Remove the HDD cage.
(1) Move the release slider all the way up to unlock the hot-plug
HDD cage.
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3 System upgrade
(2) Remove the cage from the HDD bay.
4Observe the post-installation instructions described on page 42.
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Installing an additional hard drive
The Altos G540 M2 HDD cage models supports both SATA2 and SAS
hard drives in different capacities.
Note: You cannot mix the 3.5” HDD with the 2.5” HDD on the
system.
To install 3.5” a hot-plug hard drive:
1If necessary, unlock the front bezel, then pull it open.
2Remove the HDD dummy cover from the cage.
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3Prepare the blank HDD carrier for installation.
(1) Remove the four screws that secures the blank frame.
You will use these screws to secure the hard disk later.
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3 System upgrade
(2) Detach the plastic frame from the HDD carrier.
4Align the new hard disk with the HDD carrier, then secure it with
the four screws you removed in step 3-1.
5Install the new hard drive into the cage.
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(1) Slide the drive into the cage with the carrier handle still
extended.
(2) Make sure that the drive is properly inserted before pushing
the handle back until it clicks into place.
6Set up the new hard drive’s RAID configuration.
For related instructions, go to the “RAID configuration utilities”
section on page 150.
57
To install 2.5” a hot-plug hard drive:
1If necessary, unlock the front bezel, then pull it open.
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2Remove the HDD dummy cover from the cage.
3Prepare the blank HDD carrier for installation.
(1) Remove the four screws that secures the blank frame.
You will use these screws to secure the hard disk later.
3 System upgrade
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(2) Detach the plastic frame from the HDD carrier.
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3 System upgrade
4Align the new hard disk with the HDD carrier, then secure it with
the four screws you removed in step 3-1.
5Install the new hard drive into the cage.
(1) Slide the drive into the cage with the carrier handle still
extended.
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(2) Make sure that the drive is properly inserted before pushing
the handle back until it clicks into place.
6Set up the new hard drive’s RAID configuration.
For related instructions, go to the “RAID configuration utilities”
section on page 150.
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3 System upgrade
Configuring a 5-25 inch storage device
The three 5.25-inch device bays support a variety of storage devices for
additional storage capacity and scalability. Go to page 4 for a list of
supported storage devices.
By default, the system ships with a DVD-ROM drive installed on the
topmost device bay. You can choose to replace these default drives, or
you can install a new storage device on the second device bay.
To install an optional storage device:
1Perform the pre-installation instructions described on page 41.
2Remove the two screws that secure the cover of the empty
5.25-inch drive bay (1), then detach the cover (2).
Keep this cover for future reinstallation.
3Install the new 5.25-inch storage device.
The instructions given below apply to a regular 5.25-inch storage
device.
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Note: There is an extra bracing lock on the side of the 5.25-in
drive cage for installing another 5.25-inch device.
4Install the bracing lock tab as shown.
63
(1) Slowly slide the drive into the drive bay.
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(2) Connect the power and SATA cables to the new 5.25-inch
drive.
5Observe the post-installation instructions described on page 42.
3 System upgrade
To remove a defective storage device:
1Perform the pre-installation instructions described on page 41.
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2Remove the cables as shown (1 and 2). Press on both side of the
bracing lock tab (3) and pull out the drive from the drive bay (4).
3Remove the bracing lock tab from the old DVD drive.
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3 System upgrade
4Install the bracing lock tab on the new DVD device as shown.
(1) Slowly slide the drive into the drive bay.
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(2) Connect the power and SATA cables to the new 5.25-inch
drive.
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3 System upgrade
Upgrading the processor
This section explains the procedures for removing and installing the
processor and heat sink fan (HSF) assembly.
Processor configuration guidelines
The mainboard supports up to two Intel® Xeon™ processor 5500
series. You have the option to upgrade the default processor or install
a second one for a dual-processor configuration.
Observe the following guidelines when replacing or installing a
processor.
•The CPU 1 socket must always be populated. If no processor is
installed in this socket, the system will fail to boot.
•Before removing a processor, make sure to back up all important
system files.
•When installing a second processor, make sure it has same
stepping and frequency specifications as the default processor.
•Handle the processor and the HSF assembly carefully. Damage to
either may prevent the system from functioning properly.
Note: A long-nosed screwdriver is needed to remove/install the
HSF assembly
.
To upgrade the default processor:
1Perform the pre-installation instructions described on page 41.
2Lay the server on its side (components showing).
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3Remove the screws securing the HSF air duct assembly. Carefully
remove the HSF air duct assembly. Remember to keep the screws in
a safe place for later reassembly.
69
4Disconnect the processor 1 HSF cable from its mainboard
connector and remove the HSF assembly.
(1) Use a long-nosed screwdriver to loosen the four HSF
mounting pins.
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3 System upgrade
(2) Once you have loosened all four mounting pins, lift the HSF
away from the mainboard.
(3) Lay down the HSF in an upright position—with the thermal
patch facing upward. Do not let the thermal patch touch the
work surface.
Use an alcohol pad to wipe off the thermal grease from both the
HSF assembly and the processor socket retention plate.
5Remove the default processor.
Warning! The processor becomes very hot when the system
is on. Allow it to cool off first before handling.
(1) Release then lift up the load lever.
(2) Open the retention plate to expose the socket body.
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(3) Grasp the processor by its edges and lift it out of its socket.
6Store the old processor inside an anti-static bag.
7Remove the new processor from its protective packaging.
8Install the new processor.
(1) Hold the processor by its edges, then insert it in the socket.
Make sure that the alignment tabs on the socket fit the two
notch located on the edge of the processor. The pins are
keyed in such a way that you cannot install the processor in
the wrong orientation without bending the pins.
(2) Close the retention plate.
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3 System upgrade
(3) Engage the load lever back into place.
9Apply the thermal interface material.
(1) Use an alcohol pad to wipe off the old thermal grease from
both the HSF assembly and the processor socket retention
plate.
(2) Apply a thin layer of an Acer-approved thermal interface
material before installing the HSF.
Make sure that only a very thin layer is applied so that both
contact surfaces are still visible.
10 Reinstall the HSF assembly.
(1) Align then insert the HSF on top of the retention plate.
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(2) Use a long-nosed screwdriver to tighten the four HSF
mounting pins to secure the assembly. Reconnect the HSF
cable to its mainboard connector.
Refer to the “Mainboard” section on page 16 for the location of
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the HSF connectors.
11 Replace the HSF air duct assembly. Make sure to seat the HSF air
duct assembly properly before replacing the screws in place.
3 System upgrade
12 Observe the post-installation instructions described on page 42.
To install a second processor:
1Perform steps 1 through 4 of the previous section.
2Prepare the processor socket 2 for installation.
Refer to steps 5-1 and 5-2 of the previous section.
3Install the new processor.
Refer to steps 7 and 8 of the previous section.
4Reinstall the HSF assembly.
(1) Align then insert the HSF on top of the retention plate.
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(2) Use a long-nosed screwdriver to tighten the four HSF
mounting pins to secure the assembly.
5Observe the post-installation instructions described on page 42.
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3 System upgrade
Upgrading the system memory
This section explains the procedures for removing and installing a
fully-buffered memory module.
Memory Configuration Guideline
Altos G540 M2 has twelve DIMM slots. Each CPU controls six DIMM
slots. The DIMM slots support three channel DDR3-1333 registered/
unbuffered ECC memory modules. For CPU1, it will be channel A, B &C.
For CPU2, it will be channel D,E &F. Each channel has 2 sockets. The
farthest socket to CPU is socket 1 (A1,B1,C1,D1,E1,F1 in color BLUE ),
while the nearest one is socket 2 (A2,B2,C2,D2,E2,F2 in color black). For
all memory modes, the socket 1 in each channel should be populated
first. If socket 1 is empty, socket 2 can't be used.
Note:
(1) When you are using a single-processor server, you should
install the memory module into DIMM A1 to DIMM C2
slots.
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(2) The DIMM D1 to DIMM F2 slots are enabled when a
second CPU is installed on the mainboard.
For the system to function, DIMM modules must be installed following
the slot sequence listed below. DIMM module of the same type, size
and manufacturer must be installed in the same colored DIMM slots.
•CPU 1 - Populate DIMM slots A1 first, followed by slots B1, C1, A2,
B2, and C2.
•CPU 2 - Populate DIMM slots D1 first, followed by slots E1, F1, D2,
E2, and F2.
•To ensure data integrity, use only Acer-approved 240-pin, DDR3
Registered/Unbufferred DIMM ECC modules in 1 GB, 2 GB, 4 GB, or
8 GB capacities.
•Use identical modules—same specification for size, speed, and
organization.
Independent Mode:
Singel processor configuration
Observe the population sequence illustrated in the table below when
installing a memory module.
Tot a l
Capacity
1GB1GB
2GB1GB1GB
3GB1GB1GB1GB
4GB1GB1GB1GB1GB
6GB1GB1GB1GB1GB1GB1GB
2GB2GB
4GB2GB2GB
6GB2GB2GB2GB
8GB2GB2GB2GB2GB
12GB2GB2GB2GB2GB2GB2GB
DIMM A2DIMM A1DIMM B2DIMM B1DIMM C2DIMM C1
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3 System upgrade
To ta l
Capacity
4GB4GB
8GB4GB4GB
12GB4GB4GB4GB
16GB4GB4GB4GB4GB
24GB4GB4GB4GB4GB4GB4GB
8GB*8GB
16GB*8GB8GB
24GB*8GB8GB8GB
32GB*8GB8GB8GB8GB
48GB*8GB8GB8GB8GB8GB8GB
DIMM A2DIMM A1DIMM B2DIMM B1DIMM C2DIMM C1
Note: *Support depends on 8GB DIMM available
Dual processor configuration
Observe the population sequence illustrated in the table below when
installing a memory module.
•Mirroring mode & Lockstep mode need the channel A & channel B
with identical DIMMs. A1 and B1 should be the same type, size and
manufacturer. A2 and B2 memory should be the same type, size
and manufacturer.
•Channel C has no function in this mode.
•Same rule is applied to the CPU2 memory channel D,E,F.
•For mirroring mode, the memory contain a primary image and a
copy of the primary image. Therefore, the effective size of
memory is reduced by at least one-half.
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Single Processor Configuration
3 System upgrade
Tot al
Capacity
2GB1GB1GB
4GB1GB1GB1GB1GB
4GB2GB2GB
8GB2GB2GB2GB2GB
8GB4GB4GB
16GB4GB4GB4GB4GB
16GB*8GB8GB
32GB*8GB8GB8GB8GB
DIMM A2DIMM A1DIMM B2DIMM B1DIMM C2DIMM
Note: *Support depends on 8GB DIMM available
C1
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Dual Processor Configuration
81
Tot a l
Capacity
2GB1GB1GB
4GB1GB1GB1GB1GB
6GB1GB1GB1GB1GB1GB1GB
8GB1GB1GB1GB1GB1GB1GB1GB1GB
4GB2GB2GB
8GB2GB2GB2GB2GB
12GB2GB2GB2GB2GB2GB2GB
16GB2GB2GB2GB2GB2GB2GB2GB2GB
8GB4GB4GB
16GB4GB4GB4GB4GB
24GB4GB4GB4GB4GB4GB4GB
32GB4GB4GB4GB4GB4GB4GB4GB4GB
16GB*8GB8GB
32GB*8GB8GB8GB8GB
48GB*8GB8GB8GB8GB8GB8GB
64GB*8GB8GB8GB8GB8GB8GB8GB8GB
A2A1B2B1C2C1D2D1E2E1F2F1
DIMM
Note: *Support depends on 8GB DIMM available
To remove a DDR3 Registered/Unbufferred DIMM:
Important: Before removing a DDR3 Registered/Unbufferred
DIMM, make sure to back up all important system files. Also, note
that DDR3 Registered/Unbufferred DIMMs should be removed in
pairs.
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3 System upgrade
1Perform the pre-installation instructions described on page 41.
2Lay the server on its side (components showing).
3Remove the HSF air duct assembly to access to the DDR3
Registered/Unbufferred DIMM slots.
4Remove the DDR3 Registered/Unbufferred DIMM.
(1) Press the holding clips on both sides of the socket outward to
release the DIMM.
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(2) Gently pull the DIMM upward to remove it from the socket.
5If you intend to install a new DDR3 Registered/Unbufferred DIMM,
proceed to the next section for related procedure, otherwise
reinstall the air duct, then observe the post-installation
instructions described on page 42.
To install an DDR3 Registered/Unbufferred DIMM:
1Perform steps 1 through 3 of the previous section.
2Select an empty DDR3 Registered/Unbufferred DIMM slot.
3If necessary, open the holding clips of the selected DDR3
Registered/Unbufferred DIMM slot.
4Remove the new DDR3 Registered/Unbufferred DIMM from its
protective packaging, handling it by the edges.
5Install the DDR3 Registered/Unbufferred DIMM.
(1) Align the DDR3 Registered/Unbufferred DIMM so that the
notch on the slot fits the keyed edge of the module, then
press the module at both ends to seat it fully into the slot.
If you insert an DDR3 Registered/Unbufferred DIMM but it
does not fit easily into the slot, you have inserted it incorrectly.
Reverse the orientation of the module and insert it again.
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(2) Firmly press the holding clips inward to lock the DDR3
Registered/Unbufferred DIMM in place.
If the holding clips do not close, the DDR3 Registered/
Unbufferred DIMM is not properly inserted.
6Reinstall the air duct.
3 System upgrade
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7Observe the post-installation instructions described on page 42.
The system automatically detects the amount of memory installed.
Run the BIOS setup to view the new value for total system memory
and make a note of it.
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3 System upgrade
Installing an expansion card
This section explains how to install an expansion card.
I/O interface
Altos G540 M2 has five PCI Express® and PCI expansion slots, namely:
•One PCI Express® x8 slot (with four PCI Express® lanes)
•One PCI (32-bit / 3.3 V) slot
To install an expansion card:
1Perform the pre-installation instructions described on page 41.
2If necessary, remove any cables that prevent access to the
processor sockets.
3Locate an empty expansion slot that is compatible with the
specification of the card you intend to install.
4Install the expansion card.
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(1) Remove the screw securing the slot cover of the selected
expansion slot. Set aside the screw as it will be used to secure
the expansion card later on.
(2) Pull out the slot cover and store it for reassembly later.
87
Caution: Do not discard the slot cover. If the expansion card is
removed in the future, the slot cover must be reinstalled to
maintain proper system cooling.
Remove the expansion card from its protective packaging,
handling it by the edges.
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(3) Insert the card into the selected slot.
Make sure that the card is properly seated.
Replace the screw to secure the card in place.
3 System upgrade
(4) Connect the necessary cables to the expansion card as
required.
5Observe the post-installation instructions described on page 42.
When you turn on the system, the BIOS setup automatically
detects and assigns resources to the new device (applicable only to
Plug-and-Play expansion cards).
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Installing the TPM module
The optional TPM module allows system administrators to enhance the
security of Altos G540 M2 system.
To install the TPM module:
1Perform the pre-installation instructions described on page 30.
2Locate the TPM module connector. If necessary, remove any boards
or cables that prevent access to it.
3Remove the TPM module from its protective packaging, handling
it by the edges.
4Install the TPM module.
(1) Insert the TPM module into the TPM module connector.
5Observe the post-installation instructions described on page 42.
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3 System upgrade
Installing the System Fan module
The optional System Fan module enhances the stability of Altos G540
M2 system by cooling it in a humid area.
To install the System Fan module:
1Perform the pre-installation instructions described on page 30.
2Remove the new System Fan module from its protective
packaging.
3Install the new System Fan module by sliding it into an empty slot
as shown.
4Observe the post-installation instructions described on page 42.
Removing a defective System Fan module:
1Perform the pre-installation instructions described on page 30.
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