Acer ALTOS G5350 User Manual

Acer Altos G5350 Series

User’s Guide

Acer Altos G5350 Series User’s Guide

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.

Acer Altos G5350 Series

Model Name : G535

Part Number: MU.R160E.001

Purchase Date:

Place of Purchase:

Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.

iii

Notices

FCC notice

Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.

Class A equipment

This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

Class B equipment

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the device and receiver

• Connect the device into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/television technician for help

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.

Caution! Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server.

Use conditions

This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class A/Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Laser compliance statement

The CD-ROM drive in this server is a laser product. The CD-ROM drive’s classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the wall outlet before cleaning. Do not use

liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

3 Do not use this product near water.

4 Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product.

5 Slots and openings on the back or bottom side of the chassis are provided

for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

6 This product should be operated from the type of power indicated on the

marking label. If you are not sure of the type of power available, consult your dealer or local power company.

7 Do not allow anything to rest on the power cord. Do not locate this

product where persons will walk on the cord.

8 If an extension cord is used with this product, make sure that the total

ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

9 Never push objects of any kind into this product through chassis slots as

they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

10 Do not attempt to service this product yourself, as opening or removing

covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

11 Unplug this product from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a When the power cord or plug is damaged or frayed

b If liquid has been spilled on the product

c If the product has been exposed to rain or water

d If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

e If the product has been dropped or the cabinet has been damaged

f If the product exhibits a distinct change in performance, indicating a

need for service.

12 Replace the battery with the same type as the product's battery we

recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified service technician.

13 Warning! Batteries may explode if not handled properly. Do not

disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly.

14 Use only the proper type of power supply cord set (provided in your

accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).

Notices iii

FCC notice iii Laser compliance statement iv

Important safety instructions v

1 System tour 1

Features summary 3 External and internal structure 6

Front bezel 6 Front panel 7 Rear panel 11 Internal components 13

System boards 14

Mainboard layout 14 Backplane layout 18

2 System setup 23

Setting up the system 25

Preinstallation requirements 25 Connecting peripherals 26 Turning on the system 27

Power-on problems 29 Configuring the system OS 30 Server setup 31 Turning off the system 32

Contents

3 System upgrade 33

Installation precautions 35

ESD precautions 35

Preinstallation instructions 35

Post-installation instructions 36 Opening the server 37

Removing the left-side panel 37

Opening the bezel door 38

Removing the front bezel 38

Removing the HDD cage bay cover 39 Configuring the four-bay hot-plug HDD cage 40

Installing the four-bay hot-plug HDD cage 40

Removing the four-bay hot-plug HDD cage 52

Installing an additional hard disk into the

hot-plug HDD cage carrier 53

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Replacing the CD-ROM drive 55 Installing 5.25-inch drives 57 Upgrading the CPU 59

To install the heatsink fan assembly and CPU 59

To remove the heatsink fan assembly and CPU 62 Upgrading the system memory 64

DIMM population guidelines 65

To remove a DIMM 68

To install a DIMM 69 Installing an expansion card 71 Installing a SCSI module 73 Installing a power supply module 75

4 BIOS setup 79

BIOS setup 81 Entering BIOS setup 82 Main 84 Advanced 86

CPU Configuration 87

Memory Configuration 89

IDE Configuration 90

Floppy Configuration 94

Chipset Configuration 95

I/O Device Configuration 97

PCI Configuration 99

USB Configuration 100

Server Management Configuration 101 Power 103 Boot 105

Boot Settings Configuration 106

Boot Device Priority 107 Security 109

To set a Supervisor/User password 110

To change the Supervisor/User password 110

To remove the User password 110 Exit 112

5 Troubleshooting 115

Resetting the system 117 Problems following initial system installation 118 First steps checklist 119 Hardware diagnostic testing 120

Verifying proper operation of key system lights 120

Confirming loading of the OS 121 Specific problems and corrective actions 121

Appendix A: System management utility 127

ASM 130

System requirements 130 System setup 131

RAID configuration 133

Appendix B: Acer Altos G5350

rack installation guide 135

Setting up the system rack 137

System rack installation 139 Vertical mounting hole pattern 140

Installing the system into the rack 142

Appendix C: SCSI RAID configuration 151

Configuring the SCSI/SCSI RAID HBA 153

Using the SCSI HBA setup utility 153 Using the SCSI RAID HBA setup utility 153 Using the MegaRAID configuration utility 154

1 System tour

The Acer Altos G5350 server is a powerful dual-

processor system loaded with a host of new

and innovative features. The system offers a

new standard for flexible productivity ideal for

multimedia processing, intensive graphics

applications, general business applications,

email, web service, file clustering and print

services.

Features summary

Listed below are the system’s key features:

Processor

• Dual AMD Opteron™ single or dual core processors

• Supports AMD 64-Bit technology

Chipset

• AMD 8131™ (I/O bridge)

• AMD 8111™ (South bridge)

Memory

• Supports DDR 333(PC2700) or DDR 400(PC3200) Registered ECC memory modules

• Four DIMM slots per processor

• Single CPU supports memory capacity of 8 GB

• Dual CPU supports memory capacity of 16 GB

• Supports dual-channel DDR memory per processor

Media storage

• 3.5-inch, 1.44 MB floppy drive

• Three 5.25-inch device bays supports:

• DVD-ROM, DVD-RW, DVD combo drive

• 5.25-inch IDE CD-ROM drive

• DAT72 tape drive

• AIT1 tape drive

• LTO-2 half-height tape drive

Additional media storage

• SCSI HDD cage

•Easy-swap

•Hot-plug

• Supports up to four Ultra320 SCSI hard disk drives

• SATA HDD cage

•Easy-swap

• Hot-plug

• Supports up to four SATA hard disk drives

1 System tour

SCSI controller (optional)

• Adaptec AIC-7902, two channel Ultra320 SCSI controller

• Supports two SCSI 68-pin connector

• Supports disk mirroring

Networking

• Intel 82541Gl chipset

Baseboard Management Controller (optional)

• Onboard National Semiconductor PC87435 management controller

• IPMI (Intelligent Platform Management Interface) 1.5 compliant

PCI I/O

• Six PCI bus slots with three separate bus segments:

• Two 64-bit/100 MHz PCI-X bus slots

• Two 64-bit/66 MHz PCI-X bus slots

• Two 32-bit/33 MHz PCI bus slots

Graphic interface

• ATI Rage® XL chipset with 8MB SDRAM

I/O ports

•Front

• Two USB 1.1 ports

• Rear

• PS/2 keyboard and mouse port

• Two USB 1.1 ports

• VGA/monitor port

• Two serial ports

• Parallel/printer port

• Gigabit LAN port (RJ-45)

Operating system and software

• Microsoft® Windows® Server 2003, X64 edition

• Microsoft

Windows® Server 2003

Windows® 2000 Server (SP4)

• Red Hat Enterprise Linux 4.0

• Red Hat Enterprise Linux 4.0 X64

•Novell

•SUSE

NetWare® 6.5

Linux Enterprise Server 9.0

Linux Enterprise Server 9.0 X86_64

Power supply

• 610-watts (1+1) redundant power supply (optional)

External and internal structure

Front bezel

1 System tour

No. Component

1 Side panel release button

2 Security keylock

3 Front panel LED indicator

4 Bezel door

Front panel

No. Icon Component Description

1 CD-ROM drive Stop/

Eject button

2CD-ROM drive

activity indicator

3 CD-ROM drive Disk drive for reading CD-ROMs.

4 Volume control Adjusts the volume of the CD drive.

5CD-ROM drive

6 5.25-inch drive bays Two empty 5.25-inch drive bays

Headphone/ Earphone port

Power indicator

Press this button to open the CD drive tray.

When the LED indicator is lit, there is activity in the CD drive.

Connects to microphones or earphones.

allow installation of additional devices.

Indicates AC power is present or system is turned on or off (green).

No. Icon Component Description

1 System tour

8 Hard disk activity

indicator

9 System status

indicator

Indicates the status of the system hard drive.

The indicator lights up green when the system is operating normally. When the a system fault is present, the indicator blinks or lights up amber.

10 LAN activity

indicator

11 Hot-plug HDD power

indicator

12 Four-bay hot-plug

Indicates an active link on the LAN port (green).

Indicates drive activity (green).

Houses four hot-swap SCSI drives.

HDD cage

13 HDD cage bay For additional storage options.

Supports a four-bay hot-plug HDD cage.

14 USB ports Connects to USB devices.

15 Power button Press to turn on the system.

1, 2, 3, 4, 5 For more information about the status of the LED indicators, see

Front panel LED indicators table on page 9.

Front panel LED indicators

Below table lists the LED states on the front panel.

LED Color Status Description

Power Green On Power on

Blinking System in ACPI sleep mode.

Status

HDD Green Blinking HDD activity

Green On System in normal mode.

Green Blinking • Defective CPU

• Defective DIMM

Amber Blinking • Redundant fan failure

• Redundant power supply failure

• Non-critical temperature and voltage failure

Amber On • Critical power supply failure

• Voltage power supply failure

• Critical temperature and voltage failure

Off • POST error

• NMI event

• Missing CPU or terminator

Off No HDD activity

Amber On HDD failure

The HDD LED will light green when the four-bay hot-plug cage is installed in the chassis.

LED Color Status Description

LAN Green On Network is established.

Blinking • Network activity.

• Network is established and running at its supported speed.

Off Network link is not established.

1 The Status LED is activated when the BMC controller is installed on the mainboard. To purchase a BMC controller, contact your local Acer representative or order directly from http://www.acer.com/

1 System tour

Hot-plug HDD LED indicators

Below table lists the possible disk drive states.

HDD Status Green Amber Description

HDD access Blinking — HDD activity

HDD failure — On Internal HDD failure, replace

HDD

HDD rebuild Blinking Blinking HDD rebuilding data

Rear panel

No. Icon Component Description

1 Power supply

module bay

2 PS/2 mouse port Connects to a PS/2 mouse.

3 PS/2 keyboard

port

Allows installation of a hot-swap redundant power supply module. The hot-swap redundant power supply module may include three LEDs that will indicate its operating status.

Note: Though the system supports two hot-swap power supply module bays, the system comes bundled with only a single power supply module. You have the option to separately purchase an extra power supply module to provide the system with redundant power source.

Connects to a PS/2 keyboard.

No. Icon Component Description

4 USB ports Connects to USB devices.

5 Serial port Connects to serial devices.

1 System tour

6 Parallel/printer

port

7 VGA/monitor

port

8 Gigabit LAN

ports (10/100/ 1000 Mbps)

9 Expansion slots For installing expansion cards.

10 PCI slot lock

lever

11 Rear system fan Optimizes system airflow.

Connects to parallel devices.

Connects to monitors.

Connects to network cables.

Secures the PCI card to the system.

Internal components

No. Component

Power supply module (610-watts)

2 Rear system fan

3 Mainboard, CPU and heat sink fan assembly

4 PCI bus slot

5 Four-bay hot-plug HDD cage

1 Though the system supports two hot-swap power supply modules, the system comes bundled with a single 610-watt power supply module only. You have the option to purchase an extra power supply module to provide the system with a redundant power source.

1 System tour

System boards

Mainboard layout

The mainboard becomes accessible once you open the system. It should look like the figure shown below.

No. Code Description

1 CN4 Top: PS/2 mouse port

Bottom: PS/2 keyboard port

2 USB3 USB ports

3 COMA1 Serial A port

4 LPT1 Parallel/printer port

5 VGA1 VGA/monitor port

6 LAN Gigabit LAN ports (RJ-45)

7 ATX2 Power supply connector

8 CPU2 CPU 2 socket

9 CPU FAN2 CPU fan 2 connector

10 ATX1 Power supply connector

11 PWR FAN1 Power fan 1 connector

12 DIMM 1-4 DIMM slots for CPU 1

13 DIMM 5-8 DIMM slots for CPU 2

14 CPU1 CPU 1 socket

15 CPU FAN1 CPU fan 1 connector

16 AMD 8131 chipset

17 JP4 PCI-X 1 and 2 bus speed jumper

18 JP7 PCI-X 3 and 4 bus speed jumper

19 AMD 8111 chipset

20 SCSI_CON1 SCSI module connector

21 CLR_CMOS1 Clear CMOS jumper

No. Code Description

22 F_PANEL1 Front panel LED connectors

23 USB1 Front USB connectors

24 IDE2 Secondary IDE connector

25 IDE1 Primary IDE connector

26 BAT1 CMOS battery

27 U109 ITE8712 chipset

28 GSMI1 BMC (Baseboard Management Controller)

connector

29 FDD1 FDD connector

30 COMB Serial B port

31 PCI_6 PCI slot 5, 6 (PCI 32-bit/33 MHz)

32 JP3 VGA jumper (enabled/disabled)

33 ATI Rage XL VGA chipset

1 System tour

34 WOL1 WOL (Wake On LAN) connector

35 PWR_FAN2 Power fan 2 connector

36 EM638325TS-6 chipset

37 PCI-X_1 -

PCI-X_4

38 BIOS (Basic Input/Output System) chipset

39 Intel 82541Gl Gigabit chipset

40 IPMB2 IPMB 2 connector

41 IPMB1 IPMB 1 connector

42 SYS_FAN1 System fan 1 connector

43 JP1 PCI-X 3 and 4 bus speed jumper

PCI-X slots 1 and 2 ( 64-bit/100 MHz) PCI-X sslots 3 and 4 (64-bit/66 MHz)

No. Code Description

44 JP2 PCI-X 1 and 2 bus speed jumper

45 SMBUS1 System Management Bus connector

46 WOM1 WOM (Wake On Modem) connector

1 System tour

Backplane layout

The backplane attached to the four-bay hot-plug HDD cage provides a convenient interface between the SCSI or SATA drives and the mainboard.

SCSI backplane layout

Front

No. Code Description

1 SCSI HDD connectors

3 4-pin power cable connector

4 SAF-TE ID SAF-TE ID jumper

C bus interface connector

Jumper setting: 1-2 Close — ID8 (default) 2-3 Open — ID6

Rear

No. Code Description

J3 LED indicator jumper

Jumper setting: SHORT 1-2 — Link LED on SHORT 2-3 — Link LED dark

792D_ID1 792D_ID1 ADDR select jumper

Close 1-2 — 5EH (default) Close 2-3 — 5AH

5 68-pin SCSI data cable connector

SATA backplane layout

1 System tour

Front

No. Code Description

1 SATA HDD connectors

2 SAF-TE heartbeat LED and

Manufacturing function jumper

3 J1 BPB No. jumper

Jumper setting: SHORT 1-2 — 1st BPB SHORT 2-3 — 2nd BPB

J2 LED indicator

Jumper setting: SHORT 1-2 — Link LED on SHORT 2-3 — Link LED dark

792D_ID1 792D_ID1 ADDR select jumper

Close 1-2 — 5EH (default) Close 2-3 — 5AH

4 SATA data cable connectors

Rear

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