Acer Altos G330 MK2 User Guide

Acer Altos
G330 Mk2 Series
User’s Guide
Copyright © 2007 Acer Incorporated All Rights Reserved.
Acer Altos G330 Mk2 Series User’s Guide
Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.
Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to the unit. All correspondence concerning the unit should include these information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.
Acer Altos G330 Mk2 Series
Model Name : G330 Mk2
Part Number: MU.R3100.001
Purchase Date:
Place of Purchase:
Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.

Notices

FCC declaration of conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The following local manufacturer/importer is responsible for this declaration:
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Product: Model number: Name of responsible party: Address of responsible party:
Contact person: Phone number: Fax number:
Server G330 Mk2 Acer America Corporation 333 West San Carlos St., San Jose,
CA 95110, U. S. A. Acer Representative 1-254-298-4000 1-254-298-4147
FCC notice
Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.
Class A equipment
This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.
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However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the device and receiver
Connect the device into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/television technician for help
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server.
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Notice: Canadian users
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Remarque à l'intention des utilisateurs canadiens
Cet appareil numérique de la classe A est conforme a la norme NMB-003 du Canada.

Laser compliance statement

The CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.
APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS D'OUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS.
LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET NICHT DEM STRAHLL AUSSETZEN.
PRODUCTO LÁSER DE LA CLASE I ADVERTENCIA: RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE A LOS RAYOS.
ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN.
VARO: LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE.
VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA
SÅTEESEENSTIRRA EJ IN I STRÅLEN.
VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I STRÅLEN.
ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN.
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Macrovision copyright protection notice

"U.S Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132."
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
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CE Declaration of conformity

We,
Acer Computer (Shanghai) Limited
3F, No. 168 Xizang Medium Road, Huangpu District, Shanghai, China
Contact Person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3120 E-mail: easy_lai@acer.com.tw
Hereby declare that:
Product: Trade name: Model number: SKU number:
Is compliant with the essential requirements and other relevant provisions of the following EC directives, and that all the necessary steps have been taken and are in force to assure that production units of the same product will continue to comply with these requirements.
EMC Directive 2004/108/EC, amended by conformity with the following harmonized standards:
EN55022:1998 + A1:2000 + A2:2003, AS/NZS CISPR22:2002, Class B
EN55024:1998 + A1:2001 + A2:2003
EN61000-3-2:2000 + A2:2005, Class D
EN61000-3-3:1995 + A1:2001
Low Voltage Directive 2006/95/EC as attested by conformity with the following harmonized standard:
EN60950-1:2001 + A11:2004
RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment
Director, Acer Computer (Shanghai) Limited
Server Acer G330 Mk2 G330 Mk2xx ("x" = 0~9, a~z, A~Z or blank)

Declaration of conformity for EU countries

Hereby, Acer, declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Russian regulatory certification compliance

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Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
CAUTION for plug as disconnecting device
Observe the following guidelines when connecting and disconnecting power to the power supply unit:
Install the power supply unit before connecting the power cord to the AC power outlet.
Unplug the power cord before removing the power supply unit from the server.
If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.
CAUTION for accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet.
The product is not suitable for use with visual display work place devices according to §2 of the German Ordinance for Work with Visual Display Units.
Usage warnings
Do not use this product near water. Never spill liquid of any kind onto or into the product.
Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.
Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock.
To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.
Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, hard drives, optical drives, and even exposure risk from lithium battery pack.
Using electrical power
This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.
If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.
This product's power supply is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power supply plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.
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Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.
Note: The grounding pin also provides good protection from
unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.
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Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.
Safe listening
Follow these instructions, suggested by hearing experts, to protect your hearing.
Gradually increase the volume until you can hear it clearly and comfortably and without distortion.
After setting the volume level, do not increase it after your ears adjust.
Limit the amount of time listening to music at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can't hear people speaking near you.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel when:
the power cord or plug is damaged, cut or frayed
liquid was spilled into the product
the product was exposed to rain or water
the product has been dropped or the case has been damaged
the product exhibits a distinct change in performance, indicating a need for service
the product does not operate normally after following the operating instructions
Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
Disposal instructions
Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://global.acer.com/about/sustainability.htm.
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Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:
numbness, or a burning or tingling sensation
aching, soreness or tenderness
pain, swelling or throbbing
stiffness or tightness
coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.
The following sections provide tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:
Refrain from staying too long in one fixed posture.
Avoid slouching forward and/or leaning backward.
Stand up and walk around regularly to remove the strain on your leg muscles.
Take short rests to relax your neck and shoulders.
Avoid tensing your muscles or shrugging your shoulders.
Install the external display, keyboard and mouse properly and within comfortable reach.
If you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain.
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Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following items provide suggestions on how to reduce eyestrain.
•Eyes
Rest your eyes frequently.
Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.
Blink frequently to keep your eyes from drying out.
•Display
Keep your display clean.
Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.
Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.
Eliminate glare and reflections by: – placing your display in such a way that the side faces the window or
any light source – minimizing room light by using drapes, shades or blinds – using a task light – changing the display's viewing angle – using a glare-reduction filter – using a display visor, such as a piece of cardboard extended from
the display's top front edge
Avoid adjusting your display to an awkward viewing angle.
Avoid looking at bright light sources, such as open windows, for extended periods of time.
Important: The product is not suitable for use with visual display work place devices according to §2 of the German Ordinance for Work with Visual Display Units.
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Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive:
Take short breaks regularly and often.
Perform some stretching exercises.
Breathe fresh air as often as possible.
Exercise regularly and maintain a healthy body.
Warning! We do not recommend using the computer on a couch or bed. If this is unavoidable, work for only short periods, take breaks regularly, and do some stretching exercises.
1 System tour 1
System specifications 3
Performance 3 Mechanical 6
External and internal structure 7
Front panel 7 Rear panel 8 Internal components 9
System boards 10
Mainboard 10 Backplane board 12
BMC module 13 System jumpers 14 System LED indicators 15
Front panel LED indicators 15
Hot-plug HDD LED indicators 16
LAN port LED indicators 17
2 System setup 19
Setting up the system 21
Pre-installation requirements 21 Connecting peripherals 22 Turning on the system 23
Power-on problems 24 Turning off the system 25
Contents
3 System upgrade 27
Installation precautions 29
ESD precautions 29
Pre-installation instructions 30
Post-installation instructions 30 Opening the server 31
Removing the side panel 31
Removing the front bezels 32 Configuring a 5-25 inch storage device 33 Configuring a hard drive 35 Upgrading the processor 39 Upgrading the system memory 44 Installing an expansion card 48 Installing the BMC module 51 Installing the TPM module 52
4 System BIOS 53
BIOS overview 55 Entering BIOS setup 56
BIOS setup primary menus 56
BIOS setup navigation keys 57 Main menu 58 Advanced menu 59
Advanced Processor Options 60
Memory Configuration 62
Advanced Chipset Control 63
PCI Configuration 64
I/O Device Configuration 65
IDE Configuration 66
I/O Channel 0/Secondary Master/Slave 67
Floppy Configuration 69
Boot Configuration 70 Security menu 72
Setting a system password 73
Changing a system password 74
Removing a system password 74 Server menu 75
System Management 76
Console Redirection 77
Event Log Configuration 79 Boot menu 80 Exit menu 81
5 System
troubleshooting 83
Pre-troubleshooting procedure 85
Resetting the system 85 Initial system startup problems 86 Initial troubleshooting checklist 87 Hardware diagnostic testing 88
Checking the boot-up status 88
Verifying the condition of the storage devices 89
Confirming loading of the operating system 89 Component troubleshooting 90
Appendix A: Server management tools 95
Server management overview 97
RAID configuration utilities 98
Onboard SATA RAID Configuration Utility 98
LSI MegaRAID SAS 8708ELP RAID Configuration Utility101
LSI MegaRAID SAS 8204ELP RAID Configuration Utility102
Index 105

1 System tour

The Acer Altos G330 Mk2 server is a single
processor system featuring the latest in
computing technology. It hosts a range of
powerful and flexible features designed to
meet the needs of various network
environments. From simple networking
functions to computing-intensive applications,
the Altos G330 Mk2 delivers.

System specifications

This section lists down the impressive computing features of the Altos G330 Mk2 system.

Performance

Processor
•Single Intel® LGA775 processor socket supporting the following processor models:
Quad-Core Intel Xeon processor 3200 series
Dual-Core Intel Xeon processor 3000 series
Intel® Core™2 Quad processor
Intel® Core™2 Duo processor
Intel® Pentium® Dual-Core processor
Intel® Celeron® processor
512 KB, 1 MB, 2 MB, 4 MB or 2x4 MB L2 cache
1333, 1066, and 800 MHz front side bus (FSB) speed
Supports the following Intel technologies:
Intel Quad-Core Architecture
Intel Dual-Core Architecture
Intel Extended Memory 64 Technology (EM64T)
Intel Enhance Intel SpeedStep Technology (EIST)
Intel Virtualization Technology (VT)
1
3
Chipset
North bridge - Intel 3200 Memory Controller Hub (MCH)
South bridge - Intel 82801IR I/O Controller Hub (ICH9R)
1
Support for dual core, quad core configuration, Hyper-Threading Technology and EM64T may vary depending on processor type specifications.
4
1 System tour
Memory
Four DIMM slots supporting DDR2 800 unbuffered ECC modules
Maximum memory capacity of 8 GB
Supports 512 MB, 1 GB, and 2 GB capacity modules
Supports dual-channel interleave operation
2
PCI interface
Five PCI bus slots with four separate bus segments
One PCI Express x16 slot with x8 throughput (PCI-E 1 slot)
One PCI Express x8 slot with x4 throughput (PCI-E 2 slot)
One PCI Express x4 slot with x1 throughput (PCI-E 3 slot)
Two 32-bit/33 MHz/3.3V PCI slots (PCI 4 and PCI 5 slots)
Video controller
Embedded XGI Z9s chipset
16 MB DDR SDRAM
SATA II controller
Integrated in the Intel ICH9R chipset
Data transfer rate of up to 3.0 Gb/s
Supports six onboard SATA ports
Onboard SATA RAID support
RAID 0,1 and 10 support
Networking
One Gigabit Ethernet LAN port (RJ-45)
Broadcom BCM 5721 Gigabit Ethernet Controller
Baseboard Management Controller (optional)
Baseboard Management Controller (BMC) module (optional)
Intelligent Platform Management Interface (IPMI) 2.0 compliant
2
Dual-channel memory mode requires that only memory modules of the same type, banking, stacking technology, and manufacturer be installed in the Altos G330 Mk2 server.
Media storage
Three 5.25-inch device bays
Optical disc drive (ODD) installed in the topmost bay
(DVD-ROM or combo drive)
Two 5.25-inch bays support installation of optional DAT and
AIT tape drives
One hard disk drive (HDD) cage bay supports the following options:
Hot-swap 3 or easy-swap HDD cages
Up to four SAS or SATA II drives
Media storage options
One 3.5-inch floppy disk drive (FDD) bay for optional FDD installation
I/O ports
5
Two front USB 2.0 ports
PS/2 keyboard port
PS/2 mouse port
Serial port
Monitor port
Two rear USB 2.0 ports
One Gigabit LAN port (RJ-45)
Power supply and ventilation
350-watts ATX 12V PFC power supply with auto switching function
Support for the following cooling components:
One rear system fan
One processor heat sink-fan (HSF) assembly
Optional HDD fan for systems using at least two hard drives are installed in adjacent HDD bays.
3
The hot-swap HDD configuration is only available when the optional hot-plug backplane board is installed in the HDD cage.
6
1 System tour
Hardware monitoring and server management
Hardware monitoring for voltage, temperature, and fan speed detection integrated in the ITE 8718 chip
Status LED indicators for constant monitoring of basic system operations
Acer Server Management (ASM) monitors potential problem spots in the network environment
Trusted Platform Module (TPM) 1.2 support
Operating system
Microsoft Windows Server 2003 x64 Edition
Microsoft Windows Server 2003
•Red Hat® Enterprise Linux® 5.0 EM64T
•Red Hat
•SUSE
•SUSE
®
Enterprise Linux® 5.0
Linux® Enterprise Server 10.0 EM64T
Linux® Enterprise Server 10.0

Mechanical

•Chassis
Tool-less chassis design for easy hardware access
Tower orientation
•Dimensions – Height: 424.6 mm (16.72 in)
– Depth: 479.7 mm (18.89 in) – Width: 185.9 mm (7.32 in)
Mainboard
Dimensions (length x width): 304.8 x 243.8 mm (12 x 9.6 in)
Form factor: Advanced Technology Extended (ATX)

External and internal structure

Front panel

Mk2
7
No. Component No. Component
1 ODD mechanical eject hole 9 HDD activity indicator
2 ODD activity indicator 10 Status/fault indicator
3 Optical disc drive 11 HDD bay bezel
4 ODD eject button 12 Security keylock
5 5.25-inch drive bays 13 FDD eject button
6 USB 2.0 ports 14 FDD activity indicator
7 Power button 15 Floppy disk drive (optional)
8 Power indicator
If you intend to install an optional floppy disk drive, refer to the
Note:
documentation that came with the new drive for instructions.
8

Rear panel

No. Icon Component
1 Side panel release latch
2 Expansion slot covers
1 System tour
3 Gigabit LAN port
4 Monitor port
5Serial port
6 USB 2.0 ports
7 PS/2 keyboard port
8 PS/2 mouse port
9 Power cable socket

Internal components

No. Component
1 Release sliders for the 5.25-inch device bays
2 Release slider for the FDD bay
3 HDD cage
9
4 HDD fan
5 Hot-plug HDD backplane board
6 Mainboard
7 Processor heat sink-fan
8 System fan
9 Power supply unit
Notes:
• The HDD fan is an optional item. Use of it is only required when the system is using at least two hard drives are installed in adjacent HDD bays.
• The hot-plug backplane board is an optional item.
• Contact your local Acer representive for information on how to purchase these hardware options.
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System boards

Mainboard

1 System tour
37
36
35
34
33
16
32
31
30
26
28
29
27
24
25
22
23
17
19
18
20
21
No. Component No. Component
11
1 TOP: PS/2 Mouse Port
Bottom: PS/2 Keyboard Port
2 USB2.0 Port 21 SATA port 5
3 Serial Port 22 TPM module connector
4 Monitor Port 23 Front panel LED connector
5 Gigabit LAN port 24 Serial port connector (COM 2)
6 Processor socket 25 USB connector 1
7 Processor HSF connector 26 USB connector 2
8 DIMM A1 27 Chassis intrusion connector
9 DIMM A2 28 IPMB_1 connector
10 DIMM B1 29 IPMB_2 connector
11 DIMM B2 30 BMC Module slot
12 FDD connector 31 PCI 5 slot (32-bit/33 MHz/3.3 V)
13 2x12 ATX power connector 32 PCI 4 slot (32-bit/33 MHz/3.3 V)
14 HDD fan connector 33 PCI-E 3 slot PCI Express x4
20 SATA port 4
(with x1 throughput)
15 I2C connector 34 PCI-E 2 slot PCI Express x8
(with x4 throughput)
16 SATA port 0 35 PCI-E 1 slot PCI Express x16
(with x8 throughput)
17 SATA port 1 36 Rear system fan connector
18 SATA port 2 37 2x4 ATX power connector
19 SATA port 3
12
1 System tour

Backplane board

The backplane board attached to the rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cage model.
5
No. Component
1 HDD access LED control jumpers
Close 2-3 – HDD LED control via pin 11 (default)
2 HDD power cable connectors
3 HDD data cable connector (SFF-8484)
4 SAS Backplane Management cable connector
5HDD connectors
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