Acer Altos G330 User Guide

Acer Altos G330 Series
User’s Guide
Copyright © 2006 Acer Incorporated All Rights Reserved.
Acer Altos G330 Series User’s Guide
Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.
Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to the unit. All correspondence concerning the unit should include these information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.
Acer Altos G330 Series
Model Name : G330
Part Number: MU.R2600.007
Purchase Date:
Place of Purchase:
Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.
iii

Notices

FCC declaration of conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The following local manufacturer/importer is responsible for this declaration:
Product: Model number: Name of responsible party: Address of responsible party:
Contact person: Phone number: Fax number:
Server G330 Acer America Corporation 2641 Orchard Parkway, San Jose
CA 95134, U. S. A. Mr. Young Kim 408-922-2909 408-922-2606
FCC notice
Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label.
Class B equipment
This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
iv
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the device and receiver
Connect the device into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/television technician for help
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server.
Notice: Canadian users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Remarque à l'intention des utilisateurs canadiens
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.

Laser compliance statement

The CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.
APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS D'OUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS.
LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET NICHT DEM STRAHLL AUSSETZEN.
PRODUCTO LÁSER DE LA CLASE I ADVERTENCIA: RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE A LOS RAYOS.
ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN.
VARO: LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE.
VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA
SÅTEESEENSTIRRA EJ IN I STRÅLEN.
VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I STRÅLEN.
ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN.
v

Macrovision copyright protection notice

"U.S Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132."
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
vi
CE declaration of conformity
We,
Acer Computer (Shanghai) Limited
3F, No. 168 Xizang Medium Road, Huangpu District, Shanghai, China
Contact Person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3000 E-mail: easy_lai@acer.com.tw
Hereby declare that:
Product: Trade name: Model number: SKU number:
Is compliant with the essential requirements and other relevant provisions of the following EC directives, and that all the necessary steps have been taken and are in force to assure that production units of the same product will continue to comply with these requirements.
EMC Directive 89/336/EEC, amended by 92/31/EEC and 93/68/EEC as attested by conformity with the following harmonized standards:
EN55022:1998 + A1:2000 + A2:2003, AS/NZS CISPR22:2002, Class B
EN55024:1998 + A1:2001 + A2:2003
EN61000-3-2:2000, Class D
EN61000-3-3:1995 + A1:2001
Low Voltage Directive 73/23/EEC as attested by conformity with the following harmonized standard:
EN60950-1:2001
RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment
Director, Acer Computer (Shanghai) Limited November 20, 2006
Server Acer G330 G33xx ("x" = 0~9, a~z, A~Z or blank)

Declaration of conformity for EU countries

Hereby, Acer, declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Russian regulatory certification compliance

vii
viii

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
CAUTION for plug as disconnecting device
Observe the following guidelines when connecting and disconnecting power to the power supply unit:
Install the power supply unit before connecting the power cord to the AC power outlet.
Unplug the power cord before removing the power supply unit from the server.
If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.
CAUTION for accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet.
Usage warnings
Do not use this product near water. Never spill liquid of any kind onto or into the product.
Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.
Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock.
To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.
Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, hard drives, optical drives, and even exposure risk from lithium battery pack.
Using electrical power
This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.
If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.
This product's power supply is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power supply plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.
ix
x
Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.
Note: The grounding pin also provides good protection from
unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.
Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.
Safe listening
Follow these instructions, suggested by hearing experts,to protect your hearing.
Gradually increase the volume until you can hear it clearly and comfortably and without distortion.
After setting the volume level, do not increase it after your ears adjust.
Limit the amount of time listening to music at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can't hear people speaking near you.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel when:
the power cord or plug is damaged, cut or frayed
liquid was spilled into the product
the product was exposed to rain or water
the product has been dropped or the case has been damaged
the product exhibits a distinct change in performance, indicating a need for service
the product does not operate normally after following the operating instructions
Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.
Disposal instructions
Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://global.acer.com/about/ sustainability.htm.
xi
Mercury advisory
For projectors or electronic products containing an LCD/CRT monitor or display: Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state or federal laws. For more information, contact the Electronic Industries Alliance at http://www.eiae.org. For lamp-specific disposal information, check http://www.lamprecycle.org.
xii

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:
numbness, or a burning or tingling sensation
aching, soreness or tenderness
pain, swelling or throbbing
stiffness or tightness
coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.
The following sections provide tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:
Refrain from staying too long in one fixed posture.
Avoid slouching forward and/or leaning backward.
Stand up and walk around regularly to remove the strain on your leg muscles.
Take short rests to relax your neck and shoulders.
Avoid tensing your muscles or shrugging your shoulders.
Install the external display, keyboard and mouse properly and within comfortable reach.
If you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain.
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Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following items provide suggestions on how to reduce eyestrain.
•Eyes
Rest your eyes frequently.
Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.
Blink frequently to keep your eyes from drying out.
•Display
Keep your display clean.
Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.
Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.
Eliminate glare and reflections by: – placing your display in such a way that the side faces the window or
any light source – minimizing room light by using drapes, shades or blinds – using a task light – changing the display's viewing angle – using a glare-reduction filter – using a display visor, such as a piece of cardboard extended from
the display's top front edge
Avoid adjusting your display to an awkward viewing angle.
Avoid looking at bright light sources, such as open windows, for extended periods of time.
xiv
Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive:
Take short breaks regularly and often.
Perform some stretching exercises.
Breathe fresh air as often as possible.
Exercise regularly and maintain a healthy body.
Warning! We do not recommend using the computer on a couch or bed. If this is unavoidable, work for only short periods, take breaks regularly, and do some stretching exercises.
1 System tour 1
System specifications 3
Performance 3 Mechanical 6
External and internal structure 7
Front panel 7 Rear panel 8 Internal components 9
System boards 10
Mainboard 10
Backplane board 11 System jumpers 12 System LED indicators 13
Front panel LED indicators 13
Hot-plug HDD LED indicators 14
LAN port LED indicators 14
2 System setup 15
Setting up the system 17
Pre-installation requirements 17 Connecting peripherals 18 Turning on the system 19
Power-on problems 20 Turning off the system 21
3 System upgrade 23
Installation precautions 25
ESD precautions 25
Pre-installation instructions 26
Post-installation instructions 26 Opening the server 27
Removing the side panel 27
Removing the front bezels 28 Configuring a 5-25 inch storage device 29 Configuring a hard drive 31 Upgrading the processor 35 Upgrading the system memory 40 Installing an expansion card 44 Replacing the CMOS battery 47
Contents
4 System BIOS 51
BIOS overview 53 Entering BIOS setup 54
BIOS setup interface 54 BIOS setup navigation keys 54
BIOS setup primary menus 56
Main menu 56 Advanced menu 57 Security menu 67 Server Management menu 72 Boot Options menu 75 Error Manager 77
Exit menu 78 Clearing the CMOS RAM 80 Upgrading the BIOS 81
5 System troubleshooting 83
Pre-troubleshooting procedure 85
Resetting the system 85 Initial system startup problems 86 Initial troubleshooting checklist 87 Hardware diagnostic testing 88
Checking the boot-up status 88
Verifying the condition of the storage devices 89
Confirming loading of the operating system 89 Component troubleshooting 90 POST beep codes 94
Appendix A: Intel Active Management
Technology 95
Intel AMT overview 97 Intel AMT features 97 Intel AMT functions 97 Intel AMT BIOS Extension menu 98
Enabling the IAMT BIOS Extension menu 98
Configuring the initial IAMT BIOS settings 99
Appendix B: SATA RAID configuration 103
SATA RAID configuration utilities 105
Onboard Intel SATA RAID configuration 105
Onboard LSI SATA RAID configuration 107
Appendix C: SAS RAID configuration 109
SAS RAID configuration support 111
Entering the Adaptec SAS/SATA
Configuration Utility 111
Creating the RAID 1 volume 111
Index 113

1 System tour

The Acer Altos G330 server is a single processor
system featuring the latest in computing
technology. It hosts a range of powerful and
flexible features designed to meet the needs
of various network environments. From simple
networking functions to computing-intensive
applications, the Altos G330 delivers.

System specifications

This section lists down the impressive computing features of the Altos G330 system.

Performance

Processor
Single Intel® LGA775 processor socket supporting the following processor models:
D
D
®
3200 series
1
Quad-Core Intel Xeon
Dual-Core Intel Xeon 3000 series
Intel Pentium
Intel Pentium 4
•Intel Celeron
256 KB, 1 MB, 2 MB, 4 MB, 2x2 MB or 2x4 MB L2 cache
1066, 800, and 533 MHz front side bus (FSB) speed
Supports the following Intel technologies:
Intel Quad-Core Architecture
Intel Dual-Core Architecture
Intel Hyper-Threading Technology (HT)
Intel Extended Memory 64 Technology (EM64T)
®
®
3
Chipset
North bridge - Intel 3000 Memory Controller Hub (MCH)
South bridge - Intel 82801GR I/O Controller Hub (ICH7R)
1
Support for dual core, quad core configuration, Hyper-Threading Technology and EM64T may vary depending on processor type specifications.
4
1 System tour
Memory
Four DIMM slots supporting DDR2 667 unbuffered ECC modules
Maximum memory capacity of 8 GB
Supports 512 MB, 1 GB, and 2 GB capacity modules
Supports dual-channel interleave operation
2
PCI interface
Four PCI bus slots with three separate bus segments
One PCI Express x8 bus slot with x4 throughput
One PCI Express x8 bus slot with x8 throughput
Two 32-bit/33 MHz/3.3V PCI bus slots
Video controller
Embedded ATI ES1000 chipset
16 MB DDR SDRAM
SATA II controller
Integrated in the Intel ICH7R chipset
Data transfer rate of up to 3.0 Gb/s
Supports four onboard SATA ports
Onboard SATA RAID support
®
Intel SATA RAID (Microsoft and 5
LSI SATA RAID (multi-OS): RAID 0,1 and 10
Windows® OS only): RAID 0, 1, 10
Networking
One Gigabit Ethernet LAN port (RJ-45)
Intel 10/100/1000 82573E Gigabit Ethernet Controller
Supports Intel Active Management Technology (Intel AMT)
2
Dual-channel memory mode requires that only memory modules of the same type, banking, stacking technology, and manufacturer be installed in the Altos G330 server.
Media storage
Three 5.25-inch device bays
Optical disc drive (ODD) installed in the topmost bay (DVD-ROM or combo drive)
Two 5.25-inch bays support installation of optional DAT and AIT tape drives
One hard disk drive (HDD) cage bay supports the following options:
Hot-swap
3
or easy-swap HDD cages
Up to four SAS or SATA II drives
Media storage options
One 3.5-inch floppy disk drive (FDD) bay for optional FDD installation
Adaptec 44300 SAS HBA – supports HostRAID 0,1, and 10
Adaptec 29320ALP-R Ultra 320 SCSI HBA (for backup device only)
I/O ports
5
Two front USB 2.0 ports
PS/2 keyboard port
PS/2 mouse port
Serial port
Monitor port
Two rear USB 2.0 ports
One Gigabit LAN port (RJ-45)
Power supply and ventilation
350-watts ATX 12V PFC power supply with auto switching function
Support for the following cooling components:
One rear system fan
One processor heat sink-fan (HSF) assembly
Optional HDD fan for systems using at least three SAS HDDs
3
The hot-swap HDD configuration is only available when the optional hot-plug backplane board is installed in the HDD cage.
4
The processor HSF type will vary depending on the processor model.
4
6
1 System tour
Hardware monitoring and server management
Hardware monitoring for voltage, temperature, and fan speed detection integrated in the SMSC SCH5027 chip
Status LED indicators for constant monitoring of basic system operations
Intel Active Management Technology for out-of-band remote system management
Operating system
Microsoft Windows 2000
Microsoft Windows Server 2003 x64 Edition
Microsoft Windows Server 2003
®
•Red Hat
Red Hat Enterprise Linux 4.0
•SUSE
•SUSE
•Novell
Enterprise Linux® 4.0 EM64T
Linux® Enterprise Server 9.0 EM64T
Linux Enterprise Server 9.0
®
NetWare® 6.5

Mechanical

Chassis
Tool-less chassis design for easy hardware access
Tower orientation
Dimensions – Height: 424.6 mm (16.72 in)
– Depth: 479.7 mm (18.89 in) – Width: 185.9 mm (7.32 in)
Mainboard
Dimensions (length x width): 304.8 x 243.8 mm (12 x 9.6 in)
Form factor: Advanced Technology Extended (ATX)

External and internal structure

Front panel

7
No. Component No. Component
1 ODD mechanical eject hole 8 Power indicator
2 ODD activity indicator 9 HDD activity indicator
3 Optical disc drive 10 HDD bay bezel
4 ODD eject button 11 Security keylock
5 5.25-inch drive bays 12 FDD eject button
6 USB 2.0 ports 13 FDD activity indicator
7 Power button 14 Floppy disk drive (optional)
If you intend to install an optional floppy disk drive, refer to the
Note:
documentation that came with the new drive for instructions.
8

Rear panel

No. Icon Component
1 Side panel release latch
2 Expansion slot covers
1 System tour
3 USB 2.0 ports
4 Gigabit LAN port
5 Serial port
6 Monitor port
7 PS/2 mouse port
8 PS/2 keyboard port
9 Power cable socket

Internal components

No. Component
1 Release sliders for the 5.25-inch device bays
2 Release slider for the FDD bay
3 HDD cage
9
4 HDD fan
5 Hot-plug HDD backplane board
6 Mainboard
7 Processor heat sink-fan
8 System fan
9 Power supply unit
Notes:
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бл=млбеЦ=~н=дЙ~лн=нЬкЙЙ=NRh=omj=p^p=Ь~кЗ=ЗкбоЙлI=зк=пЬЙе=нпз=NRh=omj= p^p=Ь~кЗ=ЗкбоЙл=~кЙ=белн~ддЙЗ=бе=~За~ЕЙен=eaa=Д~улK
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√ `зен~Ен=узмк=дзЕ~д=^ЕЙк=кЙйкЙлЙенбоЙ=Сзк=беСзкг~нбзе=зе=Ьзп=нз=ймкЕЬ~лЙ=
нЬЙлЙ=Ь~кЗп~кЙ=зйнбзелK
10

System boards

Mainboard

1 System tour
No. Component No. Component
1 Rear system fan connector 6 Channel A DIMM slots
2 2x4 ATX power connector 7 Chassis intrusion connector
3 Processor socket 8 CMOS battery
4 Processor HSF connector 9 2x12 ATX power connector
5 Channel B DIMM slots 10 HDD fan connector
11
No. Component No. Component
11 FDD connector 18 SATA port 0
12 IDE connector 19 External USB connector
13 SATA port 3 20 PCI slot 1 (32-bit/33 MHz/3.3 V)
14 SATA port 2 21 PCI slot 2 (32-bit/33 MHz/3.3 V)
15 Front panel LED connector 22 PCI Express x8 slot (with x4
throughput)
16 SATA port 1 23 PCI Express x8 slot (with x8
throughput)
17 Clear CMOS jumper 24 Rear panel ports

Backplane board

The backplane board attached to the rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cage model.
No. Component
1 HDD access LED control jumpers
Close 2-3 – HDD LED control via pin 11 (default)
2 HDD power cable connectors
3 HDD data cable connector
4 HDD connectors
12

System jumpers

1 System tour
No. Jumper Setting
1NIC1 NVM
protect mode
2 Clear CMOS 1-2 – Normal operation setting
3 BIOS recovery 1-2 – Normal operation setting
Note: The default setting for normal operation is 1-2 for all system jumpers.
1-2 – The contents of the Intel 82573E NVM (nonvolatile memory) is protected and can not be updated.
2-3 – The contents of the Intel 82573E NVM can be programmed.
2-3 – The CMOS RAM contents will be cleared on the next reset.
2-3 – BIOS recovery setting
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