Acer Altos G320 User Guide

Acer Altos G320 Series

User’s Guide

Acer Altos G320 Series User’s Guide

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.

Acer Altos G320 Series

Model Name :

Part Number:

Purchase Date:

Place of Purchase:

Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.

iii

Notices

FCC notice

Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.

Class A equipment

This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

Class B equipment

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the device and receiver

• Connect the device into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/television technician for help

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.

Caution! Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server.

Use conditions

This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class A/Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Laser compliance statement

The DVD-ROM or CD/DVD combo drive in this server is a laser product. The drive’s classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the wall outlet before cleaning. Do not use

liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

3 Do not use this product near water.

4 Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product.

5 Slots and openings on the back or bottom side of the chassis are provided

for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

6 This product should be operated from the type of power indicated on the

marking label. If you are not sure of the type of power available, consult your dealer or local power company.

7 Do not allow anything to rest on the power cord. Do not locate this

product where persons will walk on the cord.

8 If an extension cord is used with this product, make sure that the total

ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

9 Never push objects of any kind into this product through chassis slots as

they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

10 Do not attempt to service this product yourself, as opening or removing

covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

11 Unplug this product from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a When the power cord or plug is damaged or frayed

b If liquid has been spilled on the product

c If the product has been exposed to rain or water

d If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

e If the product has been dropped or the cabinet has been damaged

f If the product exhibits a distinct change in performance, indicating a

need for service.

12 Replace the battery with the same type as the product's battery we

recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified service technician.

13 Warning! Batteries may explode if not handled properly. Do not

disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly.

14 Use only the proper type of power supply cord set (provided in your

accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).

Notices iii

FCC notice iii Laser compliance statement iv

Important safety instructions v

1 System tour 1

Features summary 3 External and internal structure 6

Front panel 6 Rear panel 8

Internal components 10 Mainboard layout 11 Jumper settings 13

Maintenance mode jumper 13

Clear CMOS jumper 14

2 System setup 15

Setting up the system 17

Pre-installation requirements 17 Connecting peripherals 18 Turning on the system 19

Power-on problems 20 Turning off the system 21

3 System upgrade 23

Installation precautions 25

ESD precautions 25

Pre-installation instructions 25

Post-installation instructions 26 Opening the server 27

Removing the left-side panel 27

Unlocking the front bezel 28

Removing the front bezel 28

Installing and removing storage devices 29

Installing and removing a hard disk 31 Upgrading the processor 33

Removing the HSFD assembly 33

Removing the CPU 34

Installing the CPU 34

Installing the HSFD assembly 35 Upgrading the system memory 37

Contents

viii

Memory module installation guidelines 37 Removing a DIMM 39 Installing a DIMM 39

Installing an expansion card 41

4 BIOS setup 43

BIOS setup 45 Entering BIOS setup 46 Main 48 Advanced 51

Boot Configuration 52 Peripheral Configuration 53 Drive Configuration 54 Floppy Configuration 56 Event Log Configuration 57 Video Configuration 58 Hardware Monitoring 59 Chipset Configuration 60 USB Configuration 61

Security 62

Setting the Supervisor/User password: 63 Power 64 Boot 66 Exit 68

5 Troubleshooting 71

Troubleshooting 73

Resetting the system 73

Problems following initial system installation 73

First steps checklist 74

Hardware diagnostic testing 75

Verifying proper operation of key system lights 75

Specific problems and corrective actions 76 BIOS POST error beep codes 84

Troubleshooting BIOS POST error beep codes 84

Appendix A: System management utility 87

Overview 89 ASM 90

System requirements 90

System setup 91

RAID configuration utility 92

SATA RAID configuration utility 92 SCSI RAID configuration utility 92

Appendix B: SATA RAID configuration 93

Overview 95

Features 95 Configuring arrays 97

RAID CU (configuration utility) 100

Using the RAID CU 100

Configuring arrays and logical drives 102

Configuration guidelines 102 Quick configuration 103

Detailed configuration 104 Initializing logical drives 107 Rebuilding failed disks 109 Checking data consistency 110 Troubleshooting 111

Problems and suggested solutions 111

Appendix C: SCSI RAID configuration 113

Configuring the SCSI/SCSI RAID HBA 115

Using the SCSI HBA setup utility 115

Using the MegaRAID configuration utility 117

Index 119

1 System tour

The Acer Altos G320 server is an entry level single-processor general purpose system. The system offers a new standard for flexible productivity ideal for small business or workgroup applications.

Features summary

Listed below are the system’s key features:

Processor

• Single LGA775 socket supporting the following Intel® processors:

• Pentium D processor

• Pentium 4 processor

• Celeron D processor

• 256 KB, 1 MB, 2 MB or 2x1 MB L2 cache

• 800 or 533 MHz FSB

• Supports the following Intel technology

• Intel Dual Core Architecture

• Supports Intel Hyper-Threading Technology

• Supports Intel EM64T (Extended Memory 64 Technology)

Chipset

• Intel E7230 MCH (Memory Controller Hub)

• Intel ICH7R I/O controller

Memory

• Four DIMM sockets for a maximum memory capacity of 8 GB

• Supports 512 MB, 1 GB, and 2 GB DDR2-533/667 MHz ECC

unbuffered memory modules

• Supports dual-channel interleave operation

Note: Dual-channel memory requires that only DIMM modules of identical type, banking, stacking technology and manufacturer can be installed in the Altos G320 system.

1 Support for dual core configuration, Hyper-Threading Technology and EM64T may vary depending on processor-type specifications.

1 System tour

Media storage

• 3.5-inch, 1.44 MB floppy drive

• DVD-ROM or combo drive

• Three 5.25-inch device bays for add-on options:

• DAT72 tape drive

• AIT tape drive

Optional media storage

• Supports up to four SATA or SCSI hard disk drives

SATA controller

• Onboard SATA: Intel ICH7R I/O controller supports four SATA ports that offer data transfer rates of up to 3.0 Gbps

• Supports software RAID 0, 1, and 10 for onboard SATA ports

Networking

• Intel 82541Pl Gigabit Ethernet controller

• Intel 82573V Gigabit Ethernet controller

PCI I/O

• Five PCI bus slots with three separate bus segments:

• Two PCI bus slots (32-bit/33 MHz/3.3 V)

• One x4 PCI Express bus slot (with x1 throughput)

• One x8 PCI Express bus slot

• One x8 PCI Express bus slot (with x4 throughput)

Graphic interface

• ATI ES1000 video controller with 16 MB SDRAM

I/O ports

• Front panel

• Two USB 2.0 ports

• Rear panel

• PS/2 keyboard and mouse port

• Two USB 2.0 ports

• VGA/monitor port

• Serial port

• Two LAN ports (RJ-45)

Operating system and software

• Operating system options:

• Microsoft

• Microsoft Windows Server 2003

•Novell

• Red Hat Enterprise Linux 4.0, EM64T

• Red Hat Enterprise Linux 4.0

• SCO Openserver

• SCO Unixware

•SUSE

• SUSE Linux Enterprise Server 9.0 EM64T

• ASM (Acer Server Manager)

• EasyBUILD (includes SATA/SCSI RAID Configuration Utility)

Windows® Server 2003, X64 edition

NetWare® 6.5

™

5.0.7

7.1.4

Linux Enterprise Server 9.0

Power supply

• 400-watt ATX12 auto-switching power supply

External and internal structure

Front panel

1 System tour

No. Component

1 DVD-ROM or combo drive

2 Volume control

3 Headphone/Earphone port

4 DVD-ROM or combo drive activity indicator

5 DVD-ROM or combo drive Stop/Eject button

6 FDD (Floppy disk drive)

7 FDD activity indicator

8 FDD eject button

9 Security keylock

No. Component

10 Hard disk drive (HDD) activity indicator

12 Power button

13 USB 2.0 ports

14 5.25-inch drive bays

Power indicator

Front panel LED indicators

Below table lists the LED states on the front panel.

LED Color Status Description

Power Green On Power on

Blinking System in ACPI sleep mode.

HDD Green Blinking HDD activity

Off No HDD activity

Rear panel

No. Icon Component

1 Main power supply unit

1 System tour

2 PS/2 keyboard port

3 PS/2 mouse port

4 Serial port

5 VGA/monitor port

6 Gigabit LAN 1 and 2 ports (10/100/1000 Mbps)

7 USB ports

8 Expansion slot covers

9 Rear system fan

LAN LED indicators

The LAN port features two LEDs that indicate the status of each port.

Below table lists the LED states on the LAN ports.

LED Color

Left Green

(82573V) / Yel low

(82541Pl)

Right N/A Off 10 Mbps data rate is selected.

Yellow On 100 Mbps data rate is selected.

Green On 1000 Mbps data rate is selected.

Note: The Intel 8257V NIC (Network Interface Controller) has a green indicator and 82541Pl NIC has a yellow indicator on the top-left corner of their corresponding port.

LED State

Off LAN link is not established

On LAN link is established.

Blinking Receive or transmit activity is detected.

Condition

Internal components

No. Component

1 Power supply unit

1 System tour

2 CPU and HSFD (heat sink-fan duct) assembly

3 Mainboard

4PCI slot

5HDD bays

6 5.25-inch device bays

Mainboard layout

The mainboard becomes accessible once you open the system. It should look like the figure shown below.

No. Description

1 System fan connector

2 +4V power supply connector

3CPU fan connector

4 DIMM 1B to 2B sockets

5 DIMM 1A to 2A sockets

No. Description

6 CPU socket

7 +12V power supply connector

8IDE connector

9FDD connector

10 SATA port 2 and 3 connectors

11 SCSI status LED connector

12 Maintenance mode jumper

13 Front panel connector

14 SATA port 0 and 1 connectors

15 External USB connector

16 Clear CMOS jumper

17 Chassis intrusion connector

1 System tour

18 PCI slots (32-bit/33 MHz/3.3 V)

19 PCI-Express x4 slot (with x1 throughput)

20 PCI-Express x8 slot (with x4 throughput)

21 PCI-Express x8 slot

22 USB ports

23 Gigabit LAN 1 port (RJ-45)

Gigabit LAN 2 port (RJ-45)

24 VGA/monitor port

25 Serial A port

26 PS/2 keyboard and mouse port

Jumper settings

Maintenance mode jumper

The J9H3 jumper is a 2-pin jumper blocks that is used to perform system maintenance mode options.

The table below lists each jumper option.

Pin no. Pin function Description

1-2 Normal boot (default) Allows normal system operation.

If the jumper block is removed, the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a disk. This is typically used when the BIOS becomes corrupted.

2-3 Config (Maintenance) Maintenance mode overrides

incorrect BIOS settings

1 System tour

Clear CMOS jumper

The 2-pin jumper blocks in the J9G3 jumper are used to perform clearing of NVRAM and system BIOS recovery options.

The table below lists each jumper option.

Pin no. Pin function Description

1-2 Normal boot (default) Allows normal system operation.

2-3 Clear CMOS (NVRAM) Clear of NVRAM following POST.

CMOS settings will be cleared in on the next reset.

2 System setup

This chapter gives you instructions on how to set up the system. Procedures on how to connect peripherals are also explained.

Setting up the system

Pre-installation requirements

Selecting a site

Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system:

• Near a grounded power outlet

• Clean and dust-free

• Stable surface free from vibration

• Well-ventilated and away from sources of heat

• Secluded from electromagnetic fields produced by electrical devices such as air conditioners, radio and TV transmitters, etc.

Checking the package contents

Check the following items from the package:

• Acer Altos G320 system

• Acer Altos G320 accessory box

•System keys

If any of the above items are damaged or missing, contact your dealer immediately.

Save the boxes and packing materials for future use.

2 System setup

Connecting peripherals

Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system.

Note: Consult the operating system manual for information on how to configure the network setup.

Turning on the system

After making sure that you have properly set up the system and connected all the required cables, you can now power on the system.

To power on the system, press the power button on the front panel.

The system starts up and displays a welcome message on the monitor. After that, a series of POST (power-on self-test) messages appears. The POST messages indicate if the system is running well or not.

Note: If the system does not turn on or boot after pressing the power button, go to the next section for the possible causes of the boot failure.

Aside from the POST messages, you can determine if the system is in good condition by checking if the following occurred:

• Power indicator on the front panel lights up (green)

• Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard light up

2 System setup

Power-on problems

If the system does not boot after you have applied power, check the following factors that might have caused the boot failure.

• The external power cable may be loosely connected.

Check the power cable connection from the power source to the power cable socket on the rear panel. Make sure that the cable is properly connected to the power source and to the power cable socket.

• No power comes from the grounded power outlet.

Have an electrician check your power outlet.

• Loose or improperly connected internal power cables.

Check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to assist you.

Warning! Make sure all power cords are disconnected from the electrical outlet before performing this task.

Note: If you have gone through the preceding actions and the

system still fails to boot, ask your dealer or a qualified technician for assistance.

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