Acer ALTOS G310 MK2 User Manual

Acer Altos G310 Mk2

series

Copyright © 2005 Acer Incorporated
All Rights Reserved.

Acer Altos G310 Mk2 series
User's Guide

1st Issue: February 2005

Changes may be made periodically to the information in this publication without obligation
to notify any person of such revisions or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to your computer. All correspondense concerning your unit should include the serial
number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronically, mechanically, by photocopy, recording, or otherwise,
without the prior written permission of Acer Incorporated.

Model Number: _________________________________

Serial Number: ___________________________________

Purchase Date: ___________________________________

Place of Purchase: ________________________________

Acer and the Acer logo are registered trademarks of Acer Inc. Other companies' product
names or trademarks are used herein for identification purposes only and belong to their
respective companies.

Notices

FCC notice

Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices
have an FCC logo or FCC IDE on the label. Once the class of the device is
determined, refer to the following corresponding statement.

Class B equipment

This device has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the device and receiver

• Connect the device into an outlet on a circuit different from that to which
the receiver is connected

• Consult the dealer or an experienced radio/television technician for help

iii

iv

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class A or Class B limits may be attached to this equipment.
Operation with noncertified peripherals is likely to result in interference to
radio and TV reception.

Caution! Changes or modifications not expressly approved by
the manufacturer could void the user's authority, which is granted
by the Federal Communications Commission, to operate this
server.

Use conditions

This part complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.

Notice: Canadian users

This Class A/Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.

Laser compliance statement

The CD-ROM drive in this server is a laser product. The CD-ROM drive's
classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the power outlet before cleaning. Use a soft,

moist cloth for cleaning. Do not use liquid cleaners or aerosol cleaners.

3 Do not use this product near water. Do not spill water or any other liquid

on the product

4 Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product.

5 Slots and openings on the back or bottom side of the chassis are provided

for ventilation; to ensure reliable operation of the product and to protect
it from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or
over a radiator or heat register, or in a built-in installation unless proper
ventilation is provided.

6 This product should be operated from the type of power source indicated

on the label. If you are unsure of the type of power source available,
consult your dealer or local power company before use.

7 Do not allow anything to rest on the power cord. Carefully route the

power cord and any cables away from foot traffic.

8 If an extension cord is used with this product, make sure that the total

ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.

9 Never push objects of any kind into this product through chassis slots as

they may touch dangerous voltage points or short out parts that could
result in a fire or electric shock.

10 Do not attempt to service this product yourself, as opening or removing

covers may expose you to dangerous voltage points or other risks. Refer all
servicing to qualified service personnel.

11 Unplug this product from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a When the power cord or plug is damaged or frayed

b If liquid has been spilled into the product

c If the product has been exposed to rain or water

v

vi

d If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are covered
by the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal condition.

e If the product has been dropped or the cabinet has been damaged

f If the product exhibits a distinct change in performance, indicating a

need for service.

12 Replace the battery with the same type as the product's battery we

recommend. Use of another battery may present a risk of fire or explosion.
Refer battery replacement to a qualified service technician.

13 Warning! Batteries may explode if not handled properly. Do not

disassemble or dispose of them in fire. Keep them away from children and
dispose of used batteries promptly.

14 Use only the proper type of power supply cord set (provided in your

accessories box) for this unit. It should be a detachable type: UL listed/CSA
certified, type SPT-2, rated 7A 125V minimum, VDE approved or its
equivalent. Maximum length is 15 feet (4.6 meters).

Notices iii

FCC notice iii
Class B equipment iii
Laser compliance statement iv

Important safety instructions v

1 System information 1

Product briefing 3

Processor 3
Memory subsystem 3
Storage 4
Graphics interface 4
Networking 4
I/O ports 4
Serial ATA ports 4

PCI I/O 4
Caring features 5
Product specification summary 7

2 System tour 9

System board 11

Mainboard layout 11

Jumper settings and CMOS clear 13
External and internal structure 14

Front bezel 14

Front panel 16

Rear panel 18

Internal components 20

Contents

3 Getting Started 21

Setting up the system 23

Preinstallation requirements 23

Selecting a site 23
Checking the package contents 23

System startup 24

Turning on the system 24

Turning off the system 25

Power-on problems 25

4 Configuring the system 27

Upgrading the system 29

Installation precautions 29

ESD precautions 29
Preinstallation instructions 30
Post-installation instructions 30

Opening the server 31

Before opening the server 31
To remove the side panel 32
To remove the front panel 33

Installing and removing storage devices 34

To install a 5.25-inch storage device 34

Installing and replacing the processor 36

To install the Processor 36
To install the processor fan heat sink 39

Connecting the processor fan heat sink cable 39

To remove a Processor 40

Upgrading the system memory 41

Memory configuration 41
To remove a DIMM 43
To install a DIMM 44

Reconfiguring the system memory 44

Installing an expansion card 45

To install an expansion card 45

Installing and removing a hard disk 47

To remove a hard disk 47
To install a hard disk 47

Contents

5 BIOS setup 49

BIOS setup 51

Entering BIOS setup 52
Main 54
Advanced 55

PCI Configuration 56

Boot Configuration 57

Peripheral Configuration 58

Drive Configuration 59

Floppy Configuration 61

Event Log Configuration 62

Video Configuration 63

USB Configuration 64

PCI Express Configuration 65

Chipset Configuration 66

Fan Control Configuration 67

Hardware Monitoring 68

Remote Access Configuration 69

Security 70
Power 71
Boot 72

Boot Device Priority 73
Hard disk Drives 74
Removable Devices 75
ATAPI CD-ROM Drives 76

Exit 77

6 Troubleshooting 79

Troubleshooting 81

Resetting the system 81
Problems following initial system installation 82
First steps checklist 82
Hardware diagnostic testing 83
Verifying proper operation of key system lights 84
Confirming loading of the operating system 84
Specific problems and corrective actions 84
Power light does not light 85
No characters appear on screen 86
Characters are distorted or incorrect 87
System cooling fans do not rotate properly 87
Floppy disk drive activity light does not light 88
CD-ROM drive or DVD-ROM drive activity light does
not light 88
Cannot connect to a server 88
Problems with the network 89

The server hangs when the drivers are loaded. 89
Diagnostics pass but the connection fails. 89
The controller stopped working when an add-in
adaptor was installed. 89
The add-in adaptor stopped working without

apparent cause. 89
System boots when installing PCI card 90
Problems with newly installed application software 90
Problems with application software that ran correctly
earlier 90
Devices are not recognized under device manager
(Windows Operating System) 91
Hard drive(s) are not recognized 91
Bootable CD-ROM is not detected 92
LED information 93

BIOS POST Beep Codes 95

BIOS Beep Codes 95
BIOS Error Messages 95

Appendix A: Embedded SATA RAID
Technology for the Altos G310 Mk2 99

SATA ports 101

BIOS Features 101
Driver Features 102

Manageability/Disk console 102
Configuring arrays 104
Configuration strategies 104
Assigning RAID levels 104
Performing a quick configuration 105
Configuring arrays and logical drives 106

Starting the BIOS configuration utility 106

Selecting a configuration method 106

Configuring physical arrays and logical drives 106

Physical drive parameters 106

Logical drive parameters 107

Easy configuration 107

Configuration menu screen 108

Logical drive configuration screen 109

New configuration and view/add configuration 109

Initializing logical drives 111

Logical drive submenu 112
Rebuilding failed disks 112

Inserting a previously removed drive from a

RAID 1 array 113
Checking data consistency 113

Troubleshooting 115

Problems and suggested solutions 115

Contents

Appendix B: Configuring SCSI/SCSI RAID HBA 117

Configuring the SCSI/SCSI RAID HBA 119

How to use SCSI HBA setup utility 119

Loading HBA default settings 119
How to use SCSI RAID HBA setup utility 119

How To Create RAID 1 (Mirror) volume with a

Hot Spare Disk 119

RAID volume initialization 120

Exit and Restart the server 120
MegaRAID configuration utility 121

Load RAID card default setting 121

Create RAID1 volume 121
Assign hot spare disk 122
Initialize RAID volume 122
Save and exit MegaRAID configuration utility 122

Contents

1 System

information

The Acer Altos G310 Mk2 server is an entry
level single-processor general purpose
system. The system offers a new standard for
flexible productivity ideal for small business
or workgroup applications.

Product briefing

This section provides basic information concerning the configuration of your
Altos G310 Mk2 system.

Processor

• Support for an Intel Pentium 4 processor in an LGA775 socket

• Intel Pentium 4 Processors Extreme Edition

• Intel Pentium 4 Processors

• Intel Celeron D Processors

• 800 and 533 MHz system bus

• Intel Hyper-Threading Technology support

• Intel EM64T support

Memory subsystem

• Four (240 - pin) DIMM slots

• DDR2 400/533 MHz unbuffered ECC memory modules supported

• Dual memory channel support

• Maximum upgrade - 4 GB

• Two-way interleaving support

3

Warn ing! Functionality issues may be encountered if mixed memory types
are installed on the same server board. DIMM modules of identical type,
banking and stacking technology, and vendor should be installed in the
Altos G310 Mk2.

Caution! When using multiple memory modules it is recommended that
you AVOID using modules from different manufacturers or that run at
different speeds from each other.

The table below shows the relationship between processor type and

memory speed.

CPU FSB (MHz) Memory Type Memory Speed (MHz)

Pentium 4 800 DDR2 400 400

800 DDR2 533 533

Celeron D 533 DDR2 400 400

533 DDR2 533 400

4

1 System information

Storage

• 5.25 inch IDE CD-ROM drive

• 3.5 inch Floppy disk drive

• Support for three (max) hard disk drives

• Three additional 5.25 inch device bays for add-on options such as:

• DAT72 36/72 GB tape backup drive

• AIT1 35/91 GB tape backup drive

• DVD-ROM, DVD-RW, DVD-Dual or other optical drive

Graphics interface

• Integrated PCI Express™ x8 graphics controller

Networking

• Integrated dual-port Ethernet

•Marvell

•Intel

®

88E8050 Gigabit Ethernet LAN controller

®

82551QM 10/100 Ethernet LAN controller

I/O ports

•Front

• Two USB 2.0 ports

• Rear

• Four USB 2.0 ports

• Two PS/2 ports (keyboard/mouse)

• Two LAN ports (RJ-45)

• One parallel port

• One serial port

• One VGA port

Serial ATA ports

• Four Serial ATA ports supporting RAID 0 or RAID 1

PCI I/O

• Six PCI slots

• Three 32-bit/33 MHz PCI slots

• Two x4 PCI Express slots (w/ x1 throughput)

• One x8 PCI Express slot

Caring features

Part of Acer's mission, as a company that cares about its end users, is to
provide features that make operation, maintenance, and upgrading
your system simpler and faster. The Altos G310 Mk2 is no exception to
this rule. The following features and options are provided.

• Cost efficient operation in a value oriented package.

• Tool-less design.

• Front accessible USB ports.

• Integrated graphics.

TM

• Acer EasyBUILD
installation.

• Acer Server Manager (ASM) suite of comprehensive management
tools (optional).

(optional) for efficient system setup and

5

6

1 System information

Product specification summary

Highlighted below are the system's key features:

•Single Intel
technology and EM64T

• 533/800 MHz FSB supports processor speeds from 2.8 GHz to 3.8
GHz or higher

•Intel

•Intel

•Intel

• Four DIMM sockets supporting DDR2 400/533 MHz ECC modules
for a maximum memory capacity of 4 GB

•Intel® E7221MC GMCH integrated PCI Express x8 Graphics
Controller

• Integrated dual-port Ethernet

•Marvell

•Intel

• Three PCI 32-bit/33 MHz slots

• Two PCI Express x4 slot (with x1 throughput)

• One PCI Express x8 slot

• Media storage

• One 3.5 inch, 1.44 MB floppy drive

• One 5.25 inch high speed CD-ROM drive

• Additional media storage capacity

• Support for three 3.5 inch S-ATA or SCSI hard disk drives

• Three additional 5.25 inch half-height bays

• External ports

• PS/2-compatible keyboard and

• Six USB ports (2 front, 4 rear) • Parallel/printer port

• Two LAN ports • One VGA port

®

Pentium® 4 processor supporting Hyper-Threading

®

7221 Chipset

®

E7221MC Memory Controller Hub (GMCH)

®

82801FR I/O Controller Hub (ICH6-R)

®

88E8050 Gigabit Ethernet LAN controller

®

82551QM 10/100 Ethernet LAN controller

• One serial port

mouse ports

7

• Power supply unit (PSU)

• One 350W ATX12, auto-switching power supply

8

1 System information

• Operating Systems supported

®

• Microsoft

•Red Hat

Windows® Server 2003

®

Enterprise Linux 3.0

• Novell Netware 6.5

2 System tour

This chapter provides locations of various
components and ports, and instructions on how
to set up the system. Procedures on how to
connect peripherals are also explained.

11

System board

Mainboard layout

The mainboard becomes accessible once you open the system. It should
look like the figure shown below

II

A

BCDEFGH

HH

I

Z

AABBCCDDEEFFGG

Y

J

X

UV

W

Item Description

A

B

C PCI Express x4 (w/ x1 throughout) slot 2

D PCI Express x4 (w/ x1 throughout) slot 1

E Intel 82551QM LAN controller

F PCI 32-bit/33 MHz slot 2

G PCI 32-bit/33 MHz slot 1

H Marvell 88E8050 PCI Express Gigabit Ethernet Controller

PCI 32-bit/33 MHz slot 3

Rear fan connector

K

L

M

N

O

P

Q

R

S

T

I PCI Express x8 slot 1

J Back Panel I/O

K

Two x 4 power connector

12

Item Description

L V reg fan connector

M CPU socket

2 System tour

N

O

P

Q

R

S

T

U

V

W

X

Y

Z

AA

BB

CC

DD

EE

FF

GG

HH

II

CPU fan connector

Hardware Management controller

Intel E7221MC GMCH

Channel A DIMM 0 (Blue) Socket

Channel A DIMM 1 (Black) Socket

Channel B DIMM 0 (Blue) Socket

Channel B DIMM 1 (Black) Socket

I/O controller

Floppy disk drive connector

Two x12 Power connector

Parallel ATA IDE connector

CMOS battery

Chassis intrusion connector

BIOS configuration jumper

Clear CMOS jumper

Front fan connector

Serial ATA connectors

Front panel USB connectors

Serial B connector

SCSI status LED connector

Front panel connector

Intel 82801FR ICH6R I/O Controller Hub

Jumper settings and CMOS clear

31

J6J3

Function/Mode Jumper setting Configuration

Normal 1-2 The BIOS uses current configuration

Configure 2-3 After the POST runs, Setup runs

13

Recovery None The BIOS attempts to recover the BIOS

13

information and passwords for
booting.

automatically. The maintenance menu
is displayed.

configuration. A recovery floppy disk is
required.

13

Function/Mode Jumper Setting Configuration

Normal 1-2 The BIOS uses current configuration

1

Clear CMOS 2-3 During POST, the CMOS configuration

13

No Jumper None Normal operation, BIOS uses current

13

3

information.

is reset to default values.

configuration information.

14

External and internal structure

Front bezel

Note: One pair of system keys are provided (attached to the rear
panel of the system).

2 System tour

No. Description

1 CD-ROM drive

2 CD-ROM headphone port

3 CD-ROM volume control

4 CD-ROM activity indicator

No. Description

5 FDD eject button

6 FDD (floppy disk drive)

7 FDD activity indicator

8 Security keylock

9 HDD activity indicator

10 System power indicator

11 System power button

12 USB 2.0 ports (two)

13 5.25-inch device bays

14 CD-ROM stop/eject button

15

16

Front panel

2 System tour

No. Description

1 CD-ROM drive

2 CD-ROM headphone port

3 CD-ROM volume control

4 CD-ROM activity indicator

5 FDD eject button

6 FDD (floppy disk drive)

7 FDD activity indicator

8 Security keylock

No. Description

9 HDD activity indicator

10 System power indicator

11 System power button

12 USB 2.0 ports (two)

13 5.25-inch device bays

14 CD-ROM stop/eject button

17

18

Rear panel

2 System tour

No. Icon Description

1 Main power supply unit

2PS/2 mouse port

3 PS/2 keyboard port

4 Parallel/printer port

5 Serial port

6 VGA port

No. Icon Description

7 USB 2.0 ports (four)

8LAN ports

9 Side panel tool-less screws (bottom)

10 System ventilation/fan exhaust

11 Main power supply fan-exhaust

12 Side panel tool-less screws (top)

19

20

Internal components

2 System tour

No. Description

1 Power supply unit

2 System fan

3 Mainboard

4PCI slots

5 HDD bays

6 3.5” device bays

7 5.25” device bays

3 Getting Started

This chapter gives information on setting up
and starting to use your system

Setting up the system

Preinstallation requirements

Selecting a site

Before unpacking and installing the system, select a suitable site for
the system for maximum efficiency. Consider the following factors
when choosing a site for the system:

• Near a grounded power outlet

• Clean and dust-free

• Stable surface free from vibration

• Well-ventilated and away from sources of heat

• Secluded from electromagnetic fields produced by electrical
devices such as air conditioners, radio and TV transmitters, etc.

Checking the package contents

Check the following items from the package:

• Acer Altos G310 Mk2 series system

• Acer Altos G310 Mk2 series accessory box

• System keys (attached to the rear panel of the system)

23

If any of the above items are damaged or missing, contact your local
Acer dealer immediately.

Save the boxes and packing materials for future use.

24

3 Getting Started

System startup

Turning on the system

After making sure that you have set up the system properly and
connected all the required cables, you can now power on the system.

To power on the system, press the power button on the front panel.
The system starts up and displays a welcome message. After that, a
series of power-on self-test (POST) messages appears. The POST
messages indicate if the system is running well or not.

Note: If the system does not turn on or boot after pressing the
power button, go to the next section for the possible causes of the
boot failure.

Aside from the POST messages, you can determine if the system is in
good condition by checking if the following occurred:

• Power indicator on the front panel lights up (green)

• Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard
light up

Turning off the system

To turn off the server, on the Windows task bar click on the Start
button, point to Shut Down..., select Shut down from the drop­down window then click on OK. You can then turn off all peripherals
connected to your server.

If you are unable to shutdown the server within Windows, press and
hold the power button for at least four seconds to force quit all
applications and shut down.

Power-on problems

If the system does not boot after you have applied power, check the
following factors that might have caused the boot failure.

• The external power cable may be loosely connected.

Check the power cable connection from the power source to the
power cable socket on the rear panel. Make sure that the cable is
properly connected to the power source and to the power cable
socket.

• No power comes from the grounded power outlet.

Have an electrician check your power outlet.

• Loose or improperly connected internal power cables.

Check the internal cable connections. If you are not confident to
perform this step, ask a qualified technician to assist you.

25

Warning! Make sure all power cords are disconnected from the
electrical outlet before performing this task.

Note: If you have gone through the preceding actions and the
system still fails to boot, ask your dealer or a qualified technician
for assistance.

26

3 Getting Started

4 Configuring

the system

This chapter discusses the precautionary measures
and installation procedures you need to know when
upgrading the system.

Upgrading the system

Certain components of the server are upgradeable such as the drives,
the CPU, the memory, and the expansion cards. However, for safety
purposes, we do not recommend that you perform these upgrades
yourself. If you want to replace or upgrade any of these components,
contact your dealer or a qualified service technician for assistance.

Important: Observe the installation precautions described in the
subsequent section when installing or removing a server
component.

Installation precautions

Before you install any server component, we recommend that you read
the following sections. These sections contain important ESD
precautions along with preinstallation and post-installation
instructions.

ESD precautions

Electrostatic discharge (ESD) can damage the processors, motherboard,
disk drives, expansion boards, or other components. Always observe
the following precautions before you install a server component:

1 Do not remove a component from its protective packaging until

you are ready to install it.

2 Wear a wrist grounding strap and attach it to a metal part of the

server before handling components. If a wrist strap is not
available, maintain contact with the server throughout any
procedure requiring ESD protection.

29

30

4 Configuring the system

Preinstallation instructions

Always observe the following before you install any component:

1 Turn off the system and all the peripherals connected to it.

2 Unplug all cables from the power outlets.

3 Open the system according to the instructions on "Opening the

server" on page 31.

4 Follow the ESD precautions described in this section when

handling a server component.

5 Remove any expansion board(s) or peripheral(s) that block access

to the DIMM socket or other component connector.

See the following sections for specific installation instructions on the
component you want to install.

Warning! Failure to properly turn off the server before you start
installing components may cause serious damage. Do not attempt
the procedures described in the following sections unless you are
a qualified service technician.

Post-installation instructions

Observe the following after installing a server component:

1 See to it that all components are installed according to the

described step-by-step instructions.

2 Reinstall any expansion board(s) or peripheral(s) that you have

previously removed.

3 Reinstall the chassis panels.

4 Connect the necessary cables.

5 Turn on the system.

Opening the server

Caution! Before you proceed, make sure that you have turned
off your system and all peripherals connected to it. Read the

"Preinstallation instructions" on page 30.

You need to open the server before you can install additional
components. The front and left side panels are removable to allow
access to the system's internal components. Refer to the following
sections for instructions.

Before opening the server

Before opening the server, observe the following precautions:

1 Turn off the system and all the peripherals connected to it.

2 Unplug all cables from the power outlets.

3 Place the system unit on a flat, stable surface.

Note: Because of the G310 Mk2 design specification, only the side
panel needs to be removed to access the system board.

31

32

4 Configuring the system

To remove the side panel

The side panel is attached to the server by two (non-removable)
thumbscrews.

To remove the side panel:

1 Locate the System Keys (if necessary) and unlock the system lock

on the front panel.

2 Loosen the thumbscrews located at the rear end of the left panel

(1).

3 Slide the left panel rearward (2) before detaching it from the

chassis.

To remove the front panel

The front bezel is attached to the chassis by screwless hinges. To
remove the front panel, you must remove the side panel first.

To remove the front bezel:

1 With your finger, pull the front panel release lever located at the

bottom front inside the chassis (1).

2 Gently pull the bottom of the front bezel away from the chassis

(2), lift it to approximately 45 degrees, then detach the top and
move it away from the chassis.

33

34

4 Configuring the system

Installing and removing storage devices

The system supports 3.5-inch and 5.25-inch internal storage devices.
The system comes pre-installed with a floppy drive and a CD-ROM
drive. The empty 5.25-inch half-height bays allow you to install
additional drives such as another CD-ROM drive or a tape drive.

To install a 5.25-inch storage device

Note: If you are installing a new drive in an empty drive bay, skip
steps 2 to 4.

1 Observe the ESD precautions and pre-installation procedures

described on page 30.

2 Disconnect the power and IDE cables from the old drive.

3 Lift the plastic tab that secures the drive in the bay (1) and gently

pull it from the chassis (2).

35

4 Transfer the left side tool-less locking rail (looking from the front)

from the old drive to the new drive module.

5 Insert the new CD-ROM drive into the drive bay until it locks into

place with an audible "click."

6 Connect the power and IDE cables to the new drive.

7 Observe the post-installation instructions described on page 30.

36

4 Configuring the system

Installing and replacing the processor

This section includes instructions for removing and installing a CPU.

Caution: Processor must be appropriate. You may damage the
server board if you install a processor that is inappropriate for
your server.

Caution: SD and handling processors. Reduce the risk of
electrostatic discharge (ESD) damage to the processor by doing
the following: (1) Touch the metal chassis before touching the
processor or server board. Keep part of your body in contact with
the metal chassis to dissipate the static charge while handling the
processor. (2) Avoid moving around unnecessarily.

To install the Processor

Caution: Before installing or removing the processor, make sure
that AC power has been removed by unplugging the power cord
from the computer; the standby power LED should not be lit.
Failure to do so could damage the processor and the board.

To install a processor, follow these instructions:

Before you start, please observe the ESD precautions on page 29.

1 Open the socket lever by pushing the lever down and away from

the socket.

2 Lift the load plate. Do not touch the socket contacts.

3 Remove the protective socket cover from the load plate. Do not

discard the protective socket cover. Always replace the socket
cover if the processor is removed from the socket.

37

4 Remove the processor from the protective processor cover. Hold

the processor only at the edges, being careful not to touch the
bottom of the processor. Do not discard the protective processor
cover. Always replace the processor cover if the processor is
removed from the socket.

38

4 Configuring the system

5 Hold the processor with your thumb and index fingers oriented as

shown below. Make sure fingers align to the socket cutouts. Align
notches with the socket. Lower the processor straight down
without tilting or sliding the processor in the socket.

6 Pressing down on the load plate close and engage the socket lever.

To install the processor fan heat sink

The Altos G310 Mk2's server board has an integrated processor fan
heat sink retention mechanism (RM).

Connecting the processor fan heat sink cable

Connect the processor fan heat sink cable to the 4-pin processor fan
header.

39

40

4 Configuring the system

To remove a Processor

1 Observe the safety and ESD precautions at the beginning of this

section.

2 Turn off all peripheral devices connected to the server. Turn off

the server.

3 Remove the AC power cord from the server.

4 Remove the server's cover. See the documentation that

accompanied your server chassis for instructions on removing the
server's cover.

5 Unplug the processor fan cable from the server board.

6 Loosen the four captive screws on the corners of the heat sink.

7 Twist the heat sink slightly to break the seal between the heat sink

and the processor.

8 Lift the heat sink from the processor. If it does not pull up easily,

twist the heat sink again. Do not force the heat sink from the
processor. Doing so could damage the processor.

9 Lift the processor lever.

10 Remove the processor.

If installing a replacement processor, see "To install the Processor" on
page 36. Otherwise, reinstall the chassis cover.

41

Upgrading the system memory

Memory configuration

This section includes instructions for removing and installing a memory
module.

The memory modules are located on the main server board as shown
below:

Channel A

DIMM 0
DIMM 1

Channel B

DIMM 0
DIMM 1

The two tables (below) summarize the characteristics of 1-way and 2-

way memory interleave configurations.

Memory Channel A Memory Channel B

DIMM0 DIMM1 DIMM0 DIMM1

512 MB 1-way

1 GB

512 MB 512 MB 2-way

1 GB 1 GB

512 MB 512 MB 512 MB 512 MB 2-way

1 GB 1 GB 1 GB 1 GB

Memory
Interleave

42

4 Configuring the system

Warning! Functionality issues may be encountered if mixed
memory types are installed on the same server board. DIMM
modules of identical type, banking and stacking technology, and
vendor should be installed in the Altos G310 Mk2.

43

To re m ove a D I M M

Before installing a new DIMM in a socket, remove first any previously
installed DIMM from that socket.

Important: Before removing any DIMM from the mainboard,
make sure to create a backup file of all important data.

1 Observe the precautions and pre-installation procedures described

in "ESD precautions" on page 29.

2 Locate the DIMM socket on the mainboard.

3 Press the holding clips on both sides of the socket outward to

release the DIMM (1).

4 Gently pull the DIMM upward to remove it from the socket (2).

Note: Place your forefingers on the top of the DIMM before
pressing the holding clips to gently disengage the DIMM from the
socket.

44

4 Configuring the system

To install a DIMM

1 Observe the precautions and pre-installation procedures described

in "ESD precautions" on page 29.

2 Locate the DIMM sockets on the mainboard.

3 Open the clips on the socket.

4 Align then insert the DIMM into the socket (1).

5 Press the holding clips inward to lock the DIMM in place (2).

DIMMs must be installed in the following order: DM1. DM2, DM3 and DM4

Note: The DIMM socket is slotted to ensure proper installation.
If you insert a DIMM but it does not fit easily into the socket, you
may have inserted it incorrectly. Reverse the orientation of the
DIMM and insert it again.

6 Observe the "Post-installation instructions" on page 30.

Reconfiguring the system memory

The system automatically detects the amount of memory installed.
Run the BIOS setup to view the new value for total system memory and
make a note of it.

Installing an expansion card

This section explains how to install an expansion card. The onboard
expansion slots support PCI (Peripheral Component Interconnect) or
PCI Express cards.

Note: The BIOS setup automatically detects and assigns resources
to the new device (applicable only to Plug-and-Play expansion
cards).

To install an expansion card

Note: The illustrations used in this section show the Altos G310
Mk2 server chassis.

1 Observe the ESD precautions and pre-installation procedures

described in "ESD precautions" on page 29.

2 Remove the side panel to access the mainboard. See "To remove

the side panel" on page 32 for more information.

3 Locate an empty expansion slot on the mainboard.

4 Remove the tool-less the card bracket lock(1).

5 Pull out the card bracket (2).

45

6 Remove the expansion card from its protective packaging.

46

4 Configuring the system

7 Align the card in the empty slot on the mainboard.

8 Insert the bracket with the card into the selected slot (3). Make

sure that the card is properly seated.

9 Secure the card with the tool-less bracket card lock removed in

step three above (4).

10 Observe the "Post-installation instructions" on page 30.

Installing and removing a hard disk

Although the Altos G310 Mk2 has four hard disk slots, the system
board only supports a maximum of three.

To remove a hard disk

Follow these steps to replace your computer's hard disk:

1 Remove the side and front panels (see page 32 and page 33).

2 Detach the cables from the exposed end of the HDD (1) and (2).

3 Squeeze the two locking tabs that secure the drive to the chassis

slot and gently remove the HDD from the system (3).

47

3

1

To install a hard disk

Observe the pre-installation and ESD precautions on page 29. Follow
these steps to replace your computer's hard disk:

48

4 Configuring the system

1 Remove the side panel (see page 32).

2 Attach the HDD rails to the sides of the drive housing as shown

below.

3 Insert the drive into an empty HDD slot (slot 1 or slot 3) until it

locks into place with an audible “click” (1).

4 Attach the power and IDE cables to the HDD (2) and (3)..

5 BIOS setup

This chapter gives information about the
system BIOS and discusses how to configure
the system by changing the settings of the
BIOS parameters.

51

BIOS setup

BIOS setup is a hardware configuration program built into your
system's Basic Input/Output System (BIOS). Since most systems are
already properly configured and optimized, there is no need to run this
utility. You will need to run this utility under the following conditions:

• When changing the system configuration

• When a configuration error is detected by the system and you are
prompted ("Run Setup" message) to make changes to the BIOS
setup

Note: If you repeatedly receive Run Setup messages, the
battery may be bad. In this case, the system cannot retain
configuration values in CMOS. Ask a qualified technician
for assistance.

• When redefining the communication ports to prevent any conflicts

• When making changes to the Power Management configuration

• When changing the password or making other changes to the
security setup

BIOS setup loads the configuration values in a battery-backed
nonvolatile memory called CMOS RAM. This memory area is not part
of the system RAM which allows configuration data to be retained
when power is turned off.

Before you run BIOS setup, make sure that you have saved all open
files. The system reboots immediately after you close setup.

52

5 BIOS setup

Entering BIOS setup

Power on the server to start the system POST (Power On Self Test)
process. During bootup, press F2 to enter the BIOS setup screen.

Note: You must press F2 while the system is booting. This
key combination does not work during any other time.

There are several tabs on the setup screen corresponding to the six
major BIOS menus:

•Main

•Advanced

•Security

•Power

•Boot

• Exit

The parameters on the screens shown in this User's Guide display
default system values. These values may not be the same as those in
your system.

Note the following reminders when moving around the setup screen:

• Use the Left and Right arrow keys to move to the next page or to
return to the previous screen.

• Use the Up and Down arrow keys to select an item.

• Use the + and - keys to select an option.

Note: You can configure a parameter that is enclosed in
square brackets. Grayed-out items have fixed settings and
are not user-configurable.

• Use the Ta b key to select a field.

53

• Use the Enter key to display a submenu screen.

Note: When a parameter is preceded by a (>), it means
that a submenu screen is available.

• Press F1 for General Help on using the BIOS setup.

• Press F9 to set up defaults

• Press F10 to save changes and close the BIOS setup.

• Press Esc to close the BIOS setup.

In the descriptive table following each of the screen illustrations,
settings in boldface are the default and suggested parameter settings.

54

5 BIOS setup

Main

The Main menu displays basic and important information about the
system. This information is necessary for troubleshooting and may be
required when asking for technical support.

The last parameter on the screen lets you define the system's time and
date settings. The real-time clock keeps the system date and time.
After setting the date and time, you do not need to enter them every
time you turn on the system. As long as the internal battery remains
good and connected, the clock continues to keep the date and time
accurately even when the power is off.

BIOS SETUP UTILITY

Main Advanced Security Power Boot Exit

BIOS Version : BA92510A.86B.0149
Processor Type : Genuine Intel(R) CPU

Hyper-Threading Technology : [Enabled]

Processor Speed 3.6 GHz
System Bus Speed 800 M Hz
System Memory Speed 533 MHz
Memory Mode Dual Channel
Memory Channel A Slot 0 1024 MB
Memory Channel A Slot 1 1024 MB
Memory Channel B Slot 0 1024 MB
Memory Channel B Slot 1 1024 MB

? Additional System Information
Memory Correction [ECC]
Language [English]
System Time [19:32:56]

▲

▼

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

Hyper-Threading
Technology

Additional System
Information

Memory Correction Memory correction selection Non-ECC

System Time Configures the system time on a 24

Enable Hyper-Threading Technology
only if OS supports it

Display the system information

hour clock. Default is 00:00:00

Enabled
Disabled

ECC

HH:MM:SS

Advanced

The Advanced menu contains parameter values that define how the
system behaves on startup.

Important! Be cautious in setting parameter values in the

Advanced menu as any incorrect value may cause the system to
malfunction.

Press Enter to enter the submenu screen of the parameters shown in
the screen below

BIOS SETUP UTILITY

Main Advanced Security Power Boot Exit

Setup Warning:

Setting items on this screen to incorrect values
may cause the system to malfunction!

? PCI Configuration
? Boot Configuration

? Peripheral Configuration

? Drive Configuration

? Floppy Configuration

? Event Log Configuration

? Video Configuration

? USB Configuration

? PCI Express Configuration

? Chipset Configuration

? Fan Control Configuration

? Hardware Monitoring

? Remote Access Configuration

PCI Configuration

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

55

56

PCI Configuration

Advanced

PCI Configuration

PCI Slot1 IRQ Priority [Auto]
PCI Slot2 IRQ Priorit y [Auto]
PCI Slot3 IRQ Priorit y [Auto]

BIOS SETUP UTILITY

5 BIOS setup

Manual IRQ selection
does not guarantee PCI
slot device will be
configured with choice
because PnP ISA cards
( If present ) are assigned
the available resources
before PCI devices

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

PCI Slot N Configuration Sets a parameter for the PCI buses Auto

Boot Configuration

BIOS SETUP UTILITY

Advanced

Boot Configuration

Plug & Play O/S [No]

Numlock [On]
Max CPUID Value Limit: [Disabled]

Parameter Description Option

No, lets the BIOS
configure all the devices
in the system. Yes, lets
the operating system
configure Plug and Play
(PnP) devices not
required for boot if your
system has a Plug and
Play operating system

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

57

Plug and Play OS Selects OS that supports PnP features No

Numlock Selects power-on state for Numlock On

Max CPUID Value Limit This should be enabled in order to boot

legacy OSes that cannot support CPUs with
extended CPUID functions

Yes

Off

Enabled
Disabled

58

5 BIOS setup

Peripheral Configuration

BIOS SETUP UTILITY

Advanced

Peripheral Configuration

Serial Port A [Auto]

Serial Port B [Auto]
Parallel Port [Auto]]

Mode [Bi-directional]

Onboard Gb LAN [Enabled]
Onboard 10/100 LAN [Enabled]
ASF Support [Enabled]

Parameter Description Option

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Serial port A Indicates the configuration of serial port A Enabled

Serial port B Indicates the configuration of serial port B Enabled

Parallel port Indicates the configuration of the parallel port Enabled

Disabled
Auto

Disabled
Auto

Disabled
Auto

59

Mode Sets the operation mode for the parallel port. When

set to output only, allows normal speed one-way
operation. When Bi-directional, allows normal speed
operation in a two way mode. EPP (Enhanced Parallel

Output only
Bi-directional
EPP

ECP
Port) allows bi-directional parallel port operation at
maximum speed. ECP (Extended Capabilities Port)
allows the parallel port to operate in bi-directional
mode and at a speed higher than the maximum data
transfer rate.

Onboard Gb
LAN

Onboard 10/
100 LAN

Sets onboard Gb LAN Enabled

Disabled

Sets onboard 10/100 LAN Enabled

Disabled

ASF Support Sets ASF support Enabled

Disabled

Drive Configuration

BIOS SETUP UTILITY

Advanced

Drive Configuration

ATA/IDE Configuration [Enhanced]

Intel(R) RAID Technology [Disabled]

SATA AHCI Mode [Disabled]
PCI IDE Bus Master [Enabled]
Hard Disk Pre-Delay [Disabled]

? [SATA Port-0 : :WDC WD1200JD-22GBB0]

? [SATA Port-2 : Not Detected]
? [SATA Port-1 : Not Detected]
? [SATA Port-3 : Not Detected]

? [PATA Master : CD-ROM 52X/AKH]

? [PATA Slave : Not Detected]

Disabled: All IDE
resources disabled

LEGACY: Up to 2 IDE
channels enabled for OS
requiring legacy IDE
operation

ENHANCED: All SATA and
PATA resources enabled

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

60

Parameter Description Option

5 BIOS setup

ATA/IDE
Configuration

Intel RAID
Technology

SATA AHCI
Mode

PCI IDE Bus
Master

Hard Disk Pre­Delay

SATA Port-N Displays the status of auto detection of IDE

PATA Master/
Slave

Disabled: All IDE resources disabled. LEGACY: Up
to 2 IDE channels enabled for OS requiring legacy
IDE operation. ENHANCED: All SATA and PATA
resources enabled

Sets RAID function Enabled

Sets SATA AHCI Mode Enabled

Sets PCI IDE Bus master Enabled

Selects the hard disk drive pre-delay Disabled

devices

Displays the status of auto detection of IDE
devices

Disabled
Legacy
Enhanced

Disabled

Disabled

Disabled

….N seconds

Floppy Configuration

BIOS SETUP UTILITY

Advanced

Floppy Configuration

Diskette Controller [Enabled]

Floppy A [1.44 MB 3

Diskette Write Protect [Disabled]

1

/2”]

61

Configures the integrated
diskette controller

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

Floppy disk
controller

Configures the integrated floppy disk
controller

Enabled
Disabled

Floppy A Selects the floppy drive type Disabled

360 KB 5

1.2 MB 51/4”

720 KB 31/2”

1.44 MB 31/2”

2.88 MB 3

Floppy disk
write protect

Disables/Enables floppy disk drive write
protection

Enabled
Disabled

1

/4”

1

/2”

62

V

Event Log Configuration

BIOS SETUP UTILITY

Advanced

Event Log Configuration

Event Log [Space Available]

View Event Log

Clear Event Log
Event Logging [Enabled]
ECC Event Logging [Enabled]

Mark Events As Read

5 BIOS setup

iews the contents of the

DMI event log.

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

View Event Log Views the contents of the DMI event log.

Clear Event Log Discards all events in the Event Log

Event Logging Selects Enabled to allow logging of DMI

events

ECC Event Logging Selects Enabled to allow logging of ECC

events

Mark Events As Read Press Enter to mark all DMI events in the

event log as read

Enabled
Disabled

Enabled
Disabled

Video Configuration

BIOS SETUP UTILITY

Advanced

Video Configuration

Primary Video Adapter [Auto]

Frame Buffer Size [ 8MB]

IGD Aperture Size [256MB]
DVMT MODE [DVMT]
IGD DVMT/FIXED MEMORY [128MB]

Allows selecting the
Primary Video Adapter
init’d & used by BIOS &
OS for Boot Display

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

63

Parameter Description Option

Primary video
Adaptor

Allows selecting the Primary video adaptor
init'd & used by BIOS & OS for Boot Display

PCIE Graphics(PEG)
Ext PCI Graphics
Auto

Frame Buffer
Size

IGD
Aperature
Size

DVMT MODE Selects IGD OS/Driver memory allocation

Selects how much system RAM is reserved for
use by the internal graphics device

Selects how much memory address space is
allocated in PCI Memory space for use by the
internal graphics device.

method

1MB/4MB/8MB/
16MB/32MB

128MB
256MB

FIXED
DVMT
BOTH

IGD DVMT/
FIXED

Selects IGD OS/Driver memory size used 32MB/64MB/

128MB/Maximum

MEMORY

64

USB Configuration

BIOS SETUP UTILITY

Advanced

USB Configuration

High-Speed USB [Enabled]

Legacy USB Support [Enabled]

USB 2.0 Legacy Support [Full-Speed]

5 BIOS setup

Disables this function
when a USB 2.0 driver is
not available

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

High-Speed USB Disables this function when a USB 2.0

Legacy USB Support Supports USBdevices in legacy mode Enabled

USB 2.0 Legacy
Support

driver is not available

Configures the USB 2.0 Legacy support to
HiSpeed (480Mpbs) or FullSpeed (12Mbps)

Enabled
Disabled

Disabled

Full-Speed
Hi-Speed

PCI Express Configuration

BIOS SETUP UTILITY

Advanced

PCIE x16 Link Retrain [Disable]

Link Stability Algorithm [Enabled]
Compliance Test Pattern [Disabled]

PEG Negotiated Width None

Parameter Description Option

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

65

PCIE x16 Link
Retrain

Link Stability
Algorithm

Compliance Test
Pattern

Select to retrain PCIE x16 link GFX Card

Enabled
Disabled

Select to enable link stability algorithm Enabled

Disabled

Selects the test pattern for PCI Express Enabled

Disabled

66

Chipset Configuration

BIOS SETUP UTILITY

Advanced

Chipset Configuration

Setup Warning:

Setting items on this screen to incorrect values
may cause the system to malfunction!

ISA Enable Bit [Enabled]

PCI Latency Timer [32]

5 BIOS setup

Some older expansion
devices require this to be
enabled

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

ISA Enable Bit Some older expansion devices require this

to be enabled

PCI Latency Timer Sets Latency Timer for PCI bus 32, 64, 96,

Enabled
Disabled

128,160,192,
224,248

Fan Control Configuration

BIOS SETUP UTILITY

Advanced

Fan Control Configuration

Note: The new settings will not take effect until the system is

completely shut down

CPU Fan Control [Enabled]

Fan Control [Enabled]

Lowest Fan Speed [Slow]

Enables or disables CPU
fan control

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

67

Parameter Description Option

CPU Fan
Control

Sets CPU fan control Enabled

Disabled

Fan Control Sets system fan control Enabled

Disabled

Lowest Fan
Speed

Selects the lower limit of chassis fan speed
operation. Slow: At low system temperatures the

Slow

Off
fans will continue to run at a slow speed; Off: At
low system temperatures the fans will turn off

68

Hardware Monitoring

BIOS SETUP UTILITY

Advanced

Hardware Monitoring

Note: These measurements are approximated and should

not be used for validation purposes

Processor Zone Temperature
System Zone 1 Temperature
System Zone 2 Temperature

Processor Fan Speed 3419 RPM
Vreg Fan Speed 0 RPM
Front Fan Speed 0 RPM
Rear Fan Speed 0 RPM

+1.5Vin 1.493 V
Vccp 1.317 V
+3.3Vin 3.310 V
+5Vin 5.105 V
+12Vin 12.000V

71°C/159°F
36°C/96°F
44°C/111°F

5 BIOS setup

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Remote Access Configuration

BIOS SETUP UTILITY

Advanced

Configure Remote Access type and parameters

Remote Access [Disabled]

Select Remote Access
type

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

69

Parameter Description Option

Remote Access Selects remote access type Enabled

Disabled

70

5 BIOS setup

Security

The Security menu allows you to safeguard and protect the system
from unauthorised use by setting up access passwords.

BIOS SETUP UTILITY

Main Advanced Security Power Boot Exit

Supervisor Password : Not Installed
User Password : Not Installed

Set Supervisor Password

Set User Password

Chassis Intrusion [Disabled]

Install or Change the
passw ord

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

Set Supervisor Password Install or change the password

Set User Password Install or change the password

Chassis Intrusion Sets chassis intrusion function Enabled

Disabled

Power

The Power menu allows you to configure the system's power
management features.

BIOS SETUP UTILITY

Main Advanced Security Po wer Boot Exit

? ACPI

After Power Failure [Last State]

The options below are not related to ACPI and may be

ignored when shutting down suing an ACPI OS

Wake On PCI PME [Stay Off]

Power Management
options related to ACPI

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

71

Parameter Description Option

ACPI Wake on LAN from S5. Determines the action of

After Power
Failure

Wake on PCI
PME

the system when a PCI Power Management Enable
wake up event occurs

Determines the mode of operation if a power loss
occurs. Stays Off: system will remain off once
power is restored. Power On: boots the system
after power is restored. Last State: restores the
system to the same state it was in before power
failed.

Determines the action taken when the system
power is off and a PCI Power Management Enable
wake up event occurs

Stay Off
Power On

Stay Off
Last State
Power On

Stay Off
Power On

72

5 BIOS setup

Boot

The boot menu allows you to specify the preferred settings during
system boot up.

Press <Enter> to enter the submenu screen of the parameters shown in
the screen below.

BIOS SETUP UTILITY

Main Advanced Security Power Boot Exit

Silent Boot [Enabled]

AddOn ROM Display Mode [Enabled]
Intel(R) Rapid BIOS Boot [Enabled]
Scan User Falsh Area [Enabled]
PXE Boot to LAN [Disabled]
USB Boot [Enabled]

?Boot Device Priority

? Hard Disk Drives
? Removable Devices
? ATAPI CD-ROM Drives

Disabled, displays normal
POST messages.
Enabled, displays OEM
Logo instead of POST
messages

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

Silent Boot Disabled, displays normal POST messages. Enabled,

AddOn ROM Display
Mode

Intel Rapid BIOS
Boot

Scan User Flash Area Allows BIOS to scan the Flash ROM for user

displays OEM Logo instead of POST messages

Sets AddOn ROM display mode Enabled

Allows BIOS to skip certain tests while booting. Enabled

binaries

Enabled
Disabled

Disabled

Disabled

Enabled
Disabled

73

PXE Boot to LAN Disables or enables PXE boot to LAN Enabled

Disabled

USB Boot Disables or enables booting to USB boot devices Enabled

Disabled

Boot Device Priority

BIOS SETUP UTILITY

Boot

st Boot Device [1st FLOPPY DRIVE]

1

2 nd Boot Device [PM-WDC WD1200JD-22GBB0]
3 rd Boot Device [3M-CD-ROM 52X/AKH]

Specifies the boot
sequence from the
available devices

A device enclosed in
parenthesis in the
corresponding type menu

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

1st Boot Device Sets the device from which the system will first

attempt to boot up

2nd Boot Device Sets the device from which the system will

attempt to boot up when the first attempt
failed

N th Boot Device Sets the device from which the system will

attempt to boot up when the N-1 attempt
failed

74

Hard disk Drives

BIOS SETUP UTILITY

Boot

st Device [PM-WDC WD1200JD-22GBB0]

1

5 BIOS setup

Specifies the boot
sequence from the
available devices. Select
the boot device with
UpArrow or Down Arrow
key. Press Enter to set
the selection as the
intended boot device.
ARMD=ATAPI Removable
Media Device

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

1st Device Specifies the boot sequence from the available

devices. Select the boot device with UpArrow or
DownArrow key. Press Enter to set the selection as
the intended boot device.
ARMD=ATAPI Removable Media Device

Removable Devices

BIOS SETUP UTILITY

Boot

1

st Device [1 st FLOPPY DRIVE]

Specifies the boot
sequence from the
available devices. Select
the boot device with
UpArrow or DownArrow
key. Press Enter to set
the selection as the
intended boot device.
ARMD=ATAPI Removable
Media Device

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

75

Parameter Description Option

1st Device Specifies the boot sequence from the available

devices. Select the boot device with UpArrow or
DownArrow key. Press Enter to set the selection as
the intended boot device.
ARMD=ATAPI Removable Media Device

76

ATAPI CD-ROM Drives

BIOS SETUP UTILITY

Boot

st Device [13M-CD-ROM 52X/AKH]

1

5 BIOS setup

Specifies the boot
sequence from the
available devices. Select
the boot device with
UpArrow or DownArrow
key. Press Enter to set
the selection as the
intended boot device.
ARMD=ATAPI Removable
Media Device

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

1st Device Specifies the boot sequence from the available

devices. Select the boot device with UpArrow or
DownArrow key. Press Enter to set the selection
as the intended boot device.
ARMD=ATAPI Removable Media Device

77

Exit

The Exit menu displays the various options to quit from the BIOS setup.

Highlight any of the exit options then press <Enter>.

BIOS SETUP UTILITY

Main Advanced Security Power Boot Exit

Exit Saving Changes

Exit Discarding Changes
Load Optimal Defaults
Load Custom Defaults
Save Custom Defaults

Discatd Changes

Exit system setup and
save your changes in
CMOS

Select Screen

←→

Select Item

↑↓

Enter Select ? Sub-Menu
Tab Select Field
F1 General Help
F9 Setup Defaults
F10 Save and Exit
ESC Exit

Parameter Description Option

Exit Saving Changes Exit system setup and save your

Exit Discarding Changes Exit system setup without saving

Load Optimal Defaults Load optimal defaults

Load Custom Defaults Load custom defaults

Save Custom Defaults Save custom defaults

Discard Changes Discard changes

changes in CMOS

your changes in CMOS

78

5 BIOS setup

6 Troubleshooting

This chapter gives information about

identifying and solving basic problems that

may occur during system use.

81

Troubleshooting

This chapter helps you identify and solve problems that might occur

while you are using the system.

For any issue, first ensure you are using the latest firmware and files.

In addition to the server firmware and files, also update any drivers

used for components you have installed in your system, such as video

drivers, network drivers, and SCSI drivers.

If you are unable to resolve your server problems on your own, contact

your dealer or a qualified service technician for assistance.

Resetting the system

Before going through in-depth troubleshooting, attempt first to

perform a reset of your system using one of the methods below.

Action Keys

Soft boot reset to clear the system memory and reload
the operating system.

Clear system memory, restart POST, and reload the
operating system.

Cold boot reset. Turn the system power off and then
on. This clears system memory, restarts POST, reloads
the operating system, and halts power to all
peripherals.

<Ctrl+Alt+Del>

Reset button

Power off/on

82

6 Troubleshooting

Problems following initial system installation

Problems that occur at initial system startup are usually caused by an
incorrect installation or configuration. Hardware failure is a less
frequent cause. If the problem you are experiencing is with a specific
software application, see "Problems with newly installed application
software" on page 90.

First steps checklist

• Is AC power available at the wall outlet?

• Are the power supplies plugged in? Check the AC cable(s) on the
back of the chassis and at the AC source.

• Are all cables correctly connected and secured?

• Are the processors fully seated in their sockets on the server
board?

• Are all standoffs in the proper location and not touching any
components, causing a potential short?

• Are all add-in PCI boards fully seated in their slots on the server
board?

• Are all jumper settings on the server board correct?

• Are all jumper and switch settings on add-in boards and peripheral
devices correct? To check these settings, refer to the
manufacturer's documentation that comes with them. If
applicable, ensure that there are no conflicts—for example, two
add-in boards sharing the same interrupt.

• Are all peripheral devices installed correctly?

• If the system has a hard disk drive, is it properly formatted or
configured?

• Are all device drivers properly installed?

• Are the configuration settings made in Setup correct?

• Is the operating system properly loaded? Refer to the operating
system documentation.

• Did you press the system power on/off switch on the front panel to
turn the server on (power on light should be lit)?

• Is the system power cord properly connected to the system and
plugged into a NEMA 5-15R outlet for 100-120 V~ or a NEMA 6­15R outlet for 200-240 V~?

83

• Are all integrated components from the tested components lists?
Check the tested memory, and chassis lists, as well as the supported
hardware and operating system list.

Hardware diagnostic testing

This section provides a more detailed approach to identifying a
hardware problem and locating its source.

Caution: Turn off devices before disconnecting cables. Before

disconnecting any peripheral cables from the system, turn off the
system and any external peripheral devices. Failure to do so can
cause permanent damage to the system and/or the peripheral
devices.

1 Turn off the system and all external peripheral devices. Disconnect

each device from the system, except for the keyboard and the
video monitor.

2 Make sure the system power cord is plugged into a properly

grounded AC outlet.

3 Make sure your video display monitor and keyboard are correctly

connected to the system. Turn on the video monitor. Set its
brightness and contrast controls to at least two thirds of their
maximum ranges (see the documentation supplied with your video
display monitor).

4 If the operating system normally loads from the hard disk drive,

make sure there is no floppy disk in drive A and no CD-ROM disk in
the CD-ROM drive.

5 If the power LED does light, attempt to boot from a floppy disk or

from a CD-ROM disk.

6 Turn on the system. If the power LED does not light, see "Power

light does not light" on page 85.

84

6 Troubleshooting

Verifying proper operation of key system lights

As POST determines the system configuration, it tests for the presence
of each mass storage device installed in the system. As each device is
checked, its activity light should turn on briefly. Check for the
following:

• Does the floppy disk drive activity light turn on briefly? If not, see
"Floppy disk drive activity light does not light" on page 88.

• If system LEDs are illuminated, see "LED information" on page 93
for a description of the light and steps to take to correct the
problem.

Confirming loading of the operating system

Once the system boots up, the operating system prompt appears on
the screen. The prompt varies according to the operating system. If
the operating system prompt does not appear, see "No characters
appear on screen" on page 86.

Specific problems and corrective actions

This section provides possible solutions for these specific problems:

• Power light does not light.

• No characters appear on screen.

• Characters on the screen appear distorted or incorrect.

• System cooling fans do not rotate.

• Floppy disk drive activity light does not light.

• Hard disk drive activity light does not light.

• CD-ROM drive activity light does not light.

• There are problems with application software.

• The bootable CD-ROM is not detected.

Try the solutions below in the order given. If you cannot correct the
problem, contact your service representative or authorized dealer for
help.

85

Power light does not light

Check the following:

• Did you press the power-on button?

• Is the system operating normally? If so, the power LED might be
defective or the cable from the front panel to the server board
might be loose.

• Have you securely plugged the server AC power cord into the
power supply?

• Is the power supply correctly set to 110V or 235V, depending on
your power output?

• Will other items plugged into the same power outlet function
correctly?

• Some ATX power supplies have a power switch on the back of the
power supply, next to the fan. If your system has one, is it turned
on?

• Remove all add-in cards and see if the system boots. If successful,
add the cards back in one at a time with a reboot between each
addition.

• Make sure the memory DIMMs comply with the system
requirements.

• Make sure the memory DIMMs have been populated according to
the system requirements.

• Remove the memory DIMMs and re-seat them.

• Make sure the processor(s) comply with the system requirements.

• Make sure the processor(s) have been populated according to the
system requirements.

• Remove the processor(s) and re-seat them.

• Make sure the chassis standoffs are installed only below mounting
holes. Misplaced standoffs can contact the pins on the bottom of
the server board and cause a short.

86

6 Troubleshooting

No characters appear on screen

Check the following:

• Is the keyboard functioning? Test it by turning the “Num Lock”
function on and off to make sure the Num Lock light is
functioning.

• Is the video monitor plugged in and turned on? If you are using a
switch box, is it switched to the correct system?

• Are the brightness and contrast controls on the video monitor
properly adjusted?

• Is the video monitor signal cable properly installed?

• Does this video monitor work correctly if plugged into a different
system?

• Is the onboard video controller enabled in the BIOS?

• Remove all add-in cards and see if the video returns. If successful,
add the cards back in one at a time with a reboot between each
addition.

• Make sure the memory DIMMs comply with the system
requirements.

• Make sure the memory DIMMs have been populated according to
the system requirements.

• Remove the memory DIMMs and re-seat them.

• Make sure the processor(s) comply with the system requirements.

• Make sure the processor(s) have been populated according to the
system requirements.

• Remove the processor(s) and re-seat them.

If you are using an add-in video controller board, do the following:

1 Verify that the video works using the onboard video controller.

2 Verify that the video controller board is fully seated in the server

board connector.

3 Reboot the system for changes to take effect.

4 If there are still no characters on the screen after you reboot the

system and POST emits a beep code, write down the beep code

87

you hear. This information may be useful for your service
representative.

5 If you do not receive a beep code and characters do not appear,

the video display monitor or video controller may have failed.
Contact your service representative or authorized dealer for help.

Characters are distorted or incorrect

Check the following:

• Are the brightness and contrast controls properly adjusted on the
video monitor? See the manufacturer's documentation.

• Are the video monitor's signal and power cables properly
installed?

• Does this video monitor work correctly if plugged into a different
system?

System cooling fans do not rotate properly

If the system cooling fans are not operating properly, it is an indication
of possible system component failure.

Check the following:

• Is the power-on light lit? If not, see "Power light does not light"
on page 85.

• If your system has LED lights for the fans, is one or more of these
LEDs lit?

• Are any other front panel LEDs lit?

• Have any of the fan motors stopped? Use the server management
subsystem to check the fan status.

• Have your fans speeded up in response to an overheating
situation?

• Have your fans speeded up in response to a fan that has failed?

• Are the fan power connectors properly connected to the server
board?

• Is the cable from the front panel board connected to both the
front panel board and to the server board?

88

• Are the power supply cables properly connected to the server
board?

• Are there any shorted wires caused by pinched cables or have
power connector plugs been forced into power connector sockets
the wrong way?

6 Troubleshooting

Floppy disk drive activity light does not light

Check the following:

• Are the floppy disk drive's power and signal cables properly
installed?

• Are all relevant switches and jumpers on the floppy disk drive set
correctly?

• Is the floppy disk drive properly configured?

• Is the floppy disk drive activity light always on? If so, the signal
cable may be plugged in incorrectly.

If you are using the onboard floppy disk controller, use the BIOS setup
to make sure that "Onboard Floppy" is set to "Enabled." If you are
using an add-in floppy disk controller, make sure that "Onboard
Floppy" is set to "Disabled."

CD-ROM drive or DVD-ROM drive activity light does not light

Check the following:

• Are the CD-ROM/DVD-ROM drive's power and signal cables
properly installed?

• Are all relevant switches and jumpers on the drive set correctly?

• Is the drive properly configured?

Cannot connect to a server

• Make sure the network cable is securely attached to the correct
connector at the system back panel.

• Try a different network cable.

• Make sure you are using the correct and the current drivers.

• Make sure the driver is loaded and the protocols are bound.