Acer ALTOS G310 MK2 User Manual

Acer Altos G310 Mk2

series

Acer Altos G310 Mk2 series User's Guide

1st Issue: February 2005

Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondense concerning your unit should include the serial number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.

Model Number: _________________________________

Serial Number: ___________________________________

Purchase Date: ___________________________________

Place of Purchase: ________________________________

Acer and the Acer logo are registered trademarks of Acer Inc. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.

Notices

FCC notice

Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.

Class B equipment

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the device and receiver

• Connect the device into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/television technician for help

iii

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.

Caution! Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this server.

Use conditions

This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class A/Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Laser compliance statement

The CD-ROM drive in this server is a laser product. The CD-ROM drive's classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the power outlet before cleaning. Use a soft,

moist cloth for cleaning. Do not use liquid cleaners or aerosol cleaners.

3 Do not use this product near water. Do not spill water or any other liquid

on the product

4 Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product.

5 Slots and openings on the back or bottom side of the chassis are provided

for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

6 This product should be operated from the type of power source indicated

on the label. If you are unsure of the type of power source available, consult your dealer or local power company before use.

7 Do not allow anything to rest on the power cord. Carefully route the

power cord and any cables away from foot traffic.

8 If an extension cord is used with this product, make sure that the total

ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

9 Never push objects of any kind into this product through chassis slots as

they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.

10 Do not attempt to service this product yourself, as opening or removing

covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

11 Unplug this product from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a When the power cord or plug is damaged or frayed

b If liquid has been spilled into the product

c If the product has been exposed to rain or water

d If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

e If the product has been dropped or the cabinet has been damaged

f If the product exhibits a distinct change in performance, indicating a

need for service.

12 Replace the battery with the same type as the product's battery we

recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified service technician.

13 Warning! Batteries may explode if not handled properly. Do not

disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly.

14 Use only the proper type of power supply cord set (provided in your

accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).

Notices iii

FCC notice iii Class B equipment iii Laser compliance statement iv

Important safety instructions v

1 System information 1

Product briefing 3

Processor 3 Memory subsystem 3 Storage 4 Graphics interface 4 Networking 4 I/O ports 4 Serial ATA ports 4

PCI I/O 4 Caring features 5 Product specification summary 7

2 System tour 9

System board 11

Mainboard layout 11

Jumper settings and CMOS clear 13 External and internal structure 14

Front bezel 14

Front panel 16

Rear panel 18

Internal components 20

Contents

3 Getting Started 21

Setting up the system 23

Preinstallation requirements 23

Selecting a site 23 Checking the package contents 23

System startup 24

Turning on the system 24

Turning off the system 25

Power-on problems 25

4 Configuring the system 27

Upgrading the system 29

Installation precautions 29

ESD precautions 29 Preinstallation instructions 30 Post-installation instructions 30

Opening the server 31

Before opening the server 31 To remove the side panel 32 To remove the front panel 33

Installing and removing storage devices 34

To install a 5.25-inch storage device 34

Installing and replacing the processor 36

To install the Processor 36 To install the processor fan heat sink 39

Connecting the processor fan heat sink cable 39

To remove a Processor 40

Upgrading the system memory 41

Memory configuration 41 To remove a DIMM 43 To install a DIMM 44

Reconfiguring the system memory 44

Installing an expansion card 45

To install an expansion card 45

Installing and removing a hard disk 47

To remove a hard disk 47 To install a hard disk 47

Contents

5 BIOS setup 49

BIOS setup 51

Entering BIOS setup 52 Main 54 Advanced 55

PCI Configuration 56

Boot Configuration 57

Peripheral Configuration 58

Drive Configuration 59

Floppy Configuration 61

Event Log Configuration 62

Video Configuration 63

USB Configuration 64

PCI Express Configuration 65

Chipset Configuration 66

Fan Control Configuration 67

Hardware Monitoring 68

Remote Access Configuration 69

Security 70 Power 71 Boot 72

Boot Device Priority 73 Hard disk Drives 74 Removable Devices 75 ATAPI CD-ROM Drives 76

Exit 77

6 Troubleshooting 79

Troubleshooting 81

Resetting the system 81 Problems following initial system installation 82 First steps checklist 82 Hardware diagnostic testing 83 Verifying proper operation of key system lights 84 Confirming loading of the operating system 84 Specific problems and corrective actions 84 Power light does not light 85 No characters appear on screen 86 Characters are distorted or incorrect 87 System cooling fans do not rotate properly 87 Floppy disk drive activity light does not light 88 CD-ROM drive or DVD-ROM drive activity light does not light 88 Cannot connect to a server 88 Problems with the network 89

The server hangs when the drivers are loaded. 89 Diagnostics pass but the connection fails. 89 The controller stopped working when an add-in adaptor was installed. 89 The add-in adaptor stopped working without

apparent cause. 89 System boots when installing PCI card 90 Problems with newly installed application software 90 Problems with application software that ran correctly earlier 90 Devices are not recognized under device manager (Windows Operating System) 91 Hard drive(s) are not recognized 91 Bootable CD-ROM is not detected 92 LED information 93

BIOS POST Beep Codes 95

BIOS Beep Codes 95 BIOS Error Messages 95

Appendix A: Embedded SATA RAID Technology for the Altos G310 Mk2 99

SATA ports 101

BIOS Features 101 Driver Features 102

Manageability/Disk console 102 Configuring arrays 104 Configuration strategies 104 Assigning RAID levels 104 Performing a quick configuration 105 Configuring arrays and logical drives 106

Starting the BIOS configuration utility 106

Selecting a configuration method 106

Configuring physical arrays and logical drives 106

Physical drive parameters 106

Logical drive parameters 107

Easy configuration 107

Configuration menu screen 108

Logical drive configuration screen 109

New configuration and view/add configuration 109

Initializing logical drives 111

Logical drive submenu 112 Rebuilding failed disks 112

Inserting a previously removed drive from a

RAID 1 array 113 Checking data consistency 113

Troubleshooting 115

Problems and suggested solutions 115

Contents

Appendix B: Configuring SCSI/SCSI RAID HBA 117

Configuring the SCSI/SCSI RAID HBA 119

How to use SCSI HBA setup utility 119

Loading HBA default settings 119 How to use SCSI RAID HBA setup utility 119

How To Create RAID 1 (Mirror) volume with a

Hot Spare Disk 119

RAID volume initialization 120

Exit and Restart the server 120 MegaRAID configuration utility 121

Load RAID card default setting 121

Create RAID1 volume 121 Assign hot spare disk 122 Initialize RAID volume 122 Save and exit MegaRAID configuration utility 122

Contents

1 System

information

The Acer Altos G310 Mk2 server is an entry level single-processor general purpose system. The system offers a new standard for flexible productivity ideal for small business or workgroup applications.

Product briefing

This section provides basic information concerning the configuration of your Altos G310 Mk2 system.

Processor

• Support for an Intel Pentium 4 processor in an LGA775 socket

• Intel Pentium 4 Processors Extreme Edition

• Intel Pentium 4 Processors

• Intel Celeron D Processors

• 800 and 533 MHz system bus

• Intel Hyper-Threading Technology support

• Intel EM64T support

Memory subsystem

• Four (240 - pin) DIMM slots

• DDR2 400/533 MHz unbuffered ECC memory modules supported

• Dual memory channel support

• Maximum upgrade - 4 GB

• Two-way interleaving support

Warn ing! Functionality issues may be encountered if mixed memory types are installed on the same server board. DIMM modules of identical type, banking and stacking technology, and vendor should be installed in the Altos G310 Mk2.

Caution! When using multiple memory modules it is recommended that you AVOID using modules from different manufacturers or that run at different speeds from each other.

The table below shows the relationship between processor type and

memory speed.

CPU FSB (MHz) Memory Type Memory Speed (MHz)

Pentium 4 800 DDR2 400 400

800 DDR2 533 533

Celeron D 533 DDR2 400 400

533 DDR2 533 400

1 System information

Storage

• 5.25 inch IDE CD-ROM drive

• 3.5 inch Floppy disk drive

• Support for three (max) hard disk drives

• Three additional 5.25 inch device bays for add-on options such as:

• DAT72 36/72 GB tape backup drive

• AIT1 35/91 GB tape backup drive

• DVD-ROM, DVD-RW, DVD-Dual or other optical drive

Graphics interface

• Integrated PCI Express™ x8 graphics controller

Networking

• Integrated dual-port Ethernet

•Marvell

•Intel

88E8050 Gigabit Ethernet LAN controller

82551QM 10/100 Ethernet LAN controller

I/O ports

•Front

• Two USB 2.0 ports

• Rear

• Four USB 2.0 ports

• Two PS/2 ports (keyboard/mouse)

• Two LAN ports (RJ-45)

• One parallel port

• One serial port

• One VGA port

Serial ATA ports

• Four Serial ATA ports supporting RAID 0 or RAID 1

PCI I/O

• Six PCI slots

• Three 32-bit/33 MHz PCI slots

• Two x4 PCI Express slots (w/ x1 throughput)

• One x8 PCI Express slot

Caring features

Part of Acer's mission, as a company that cares about its end users, is to provide features that make operation, maintenance, and upgrading your system simpler and faster. The Altos G310 Mk2 is no exception to this rule. The following features and options are provided.

• Cost efficient operation in a value oriented package.

• Tool-less design.

• Front accessible USB ports.

• Integrated graphics.

• Acer EasyBUILD installation.

• Acer Server Manager (ASM) suite of comprehensive management tools (optional).

(optional) for efficient system setup and

1 System information

Product specification summary

Highlighted below are the system's key features:

•Single Intel technology and EM64T

• 533/800 MHz FSB supports processor speeds from 2.8 GHz to 3.8 GHz or higher

•Intel

• Four DIMM sockets supporting DDR2 400/533 MHz ECC modules for a maximum memory capacity of 4 GB

•Intel® E7221MC GMCH integrated PCI Express x8 Graphics Controller

• Integrated dual-port Ethernet

•Marvell

•Intel

• Three PCI 32-bit/33 MHz slots

• Two PCI Express x4 slot (with x1 throughput)

• One PCI Express x8 slot

• Media storage

• One 3.5 inch, 1.44 MB floppy drive

• One 5.25 inch high speed CD-ROM drive

• Additional media storage capacity

• Support for three 3.5 inch S-ATA or SCSI hard disk drives

• Three additional 5.25 inch half-height bays

• External ports

• PS/2-compatible keyboard and

• Six USB ports (2 front, 4 rear) • Parallel/printer port

• Two LAN ports • One VGA port

Pentium® 4 processor supporting Hyper-Threading

7221 Chipset

E7221MC Memory Controller Hub (GMCH)

82801FR I/O Controller Hub (ICH6-R)

88E8050 Gigabit Ethernet LAN controller

82551QM 10/100 Ethernet LAN controller

• One serial port

mouse ports

• Power supply unit (PSU)

• One 350W ATX12, auto-switching power supply

1 System information

• Operating Systems supported

• Microsoft

•Red Hat

Windows® Server 2003

Enterprise Linux 3.0

• Novell Netware 6.5

2 System tour

This chapter provides locations of various components and ports, and instructions on how to set up the system. Procedures on how to connect peripherals are also explained.

System board

Mainboard layout

The mainboard becomes accessible once you open the system. It should look like the figure shown below

BCDEFGH

AABBCCDDEEFFGG

Item Description

C PCI Express x4 (w/ x1 throughout) slot 2

D PCI Express x4 (w/ x1 throughout) slot 1

E Intel 82551QM LAN controller

F PCI 32-bit/33 MHz slot 2

G PCI 32-bit/33 MHz slot 1

H Marvell 88E8050 PCI Express Gigabit Ethernet Controller

PCI 32-bit/33 MHz slot 3

Rear fan connector

I PCI Express x8 slot 1

J Back Panel I/O

Two x 4 power connector

Item Description

L V reg fan connector

M CPU socket

2 System tour

CPU fan connector

Hardware Management controller

Intel E7221MC GMCH

Channel A DIMM 0 (Blue) Socket

Channel A DIMM 1 (Black) Socket

Channel B DIMM 0 (Blue) Socket

Channel B DIMM 1 (Black) Socket

I/O controller

Floppy disk drive connector

Two x12 Power connector

Parallel ATA IDE connector

CMOS battery

Chassis intrusion connector

BIOS configuration jumper

Clear CMOS jumper

Front fan connector

Serial ATA connectors

Front panel USB connectors

Serial B connector

SCSI status LED connector

Front panel connector

Intel 82801FR ICH6R I/O Controller Hub

Jumper settings and CMOS clear

J6J3

Function/Mode Jumper setting Configuration

Normal 1-2 The BIOS uses current configuration

Configure 2-3 After the POST runs, Setup runs

Recovery None The BIOS attempts to recover the BIOS

information and passwords for booting.

automatically. The maintenance menu is displayed.

configuration. A recovery floppy disk is required.

Function/Mode Jumper Setting Configuration

Normal 1-2 The BIOS uses current configuration

Clear CMOS 2-3 During POST, the CMOS configuration

No Jumper None Normal operation, BIOS uses current

information.

is reset to default values.

configuration information.

External and internal structure

Front bezel

Note: One pair of system keys are provided (attached to the rear panel of the system).

2 System tour

No. Description

1 CD-ROM drive

2 CD-ROM headphone port

3 CD-ROM volume control

4 CD-ROM activity indicator

No. Description

5 FDD eject button

6 FDD (floppy disk drive)

7 FDD activity indicator

8 Security keylock

9 HDD activity indicator

10 System power indicator

11 System power button

12 USB 2.0 ports (two)

13 5.25-inch device bays

14 CD-ROM stop/eject button

Front panel

2 System tour

No. Description

1 CD-ROM drive

2 CD-ROM headphone port

3 CD-ROM volume control

4 CD-ROM activity indicator

5 FDD eject button

6 FDD (floppy disk drive)

7 FDD activity indicator

8 Security keylock

No. Description

9 HDD activity indicator

10 System power indicator

11 System power button

12 USB 2.0 ports (two)

13 5.25-inch device bays

14 CD-ROM stop/eject button

Rear panel

2 System tour

No. Icon Description

1 Main power supply unit

2PS/2 mouse port

3 PS/2 keyboard port

4 Parallel/printer port

5 Serial port

6 VGA port

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