Acer AAS205 User Manual
Isssue 2.0
1 May, 2004
Altos RAIDWatch User Guide
The information in this document is subject to change without notice.
While every effort has been made to ensure that all information in this document is accurate, the Authors accept no
liability for any errors that may arise.
No part of this document may be transmitted or copied in any form, or by any means, for any purpose, without the
written permission of the Authors.
Issue 2.0 1 May, 2004
• Infortrend and the Infortrend logo are registered trademarks of Infortrend Technology, Inc. Altos RAIDWatch
is a trademark of Infortrend Technology, Inc.
• PowerPC is a trademark of International Business Machines Corporation and Motorola Inc.
• Microsoft, Windows, Windows NT and MSDOS are registered trademarks of Microsoft Corporation in the
U.S. and other countries.
• Novell and NetWare are registered trademarks of Novell, Inc. in the U.S. and other countries.
• SCO, OpenServer, and UnixWare are trademarks or registered trademarks of The Santa Cruz Operation, Inc.
in the U.S. and other countries.
• Solaris and Java are trademarks of Sun Microsystems, Inc.
• All other names, brands, products or services are trademarks or registered trademarks of their respective
companies.
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Contents
Preface .................................................................................................................................................. ix
Conventions .......................................................................................................................................... xi
Reference Information ......................................................................................................................... xi
Revision History ................................................................................................................................... xii
A.1 Product Description ...................................................................................................................................... 1
A.2 Feature Summary ......................................................................................................................................... 1
A.3 Featured Highlights ...................................................................................................................................... 3
A.3.1 Graphical User Interface .................................................................................................................... 3
A.3.2 Enclosure Management ...................................................................................................................... 3
A.3.3 Powerful Event Notification Function ............................................................................................... 4
A.3.4 Java-based Remote Management ....................................................................................................... 4
A.3.5 Password Protection ........................................................................................................................... 4
A.4 Conceptual Foundation ................................................................................................................................ 5
2.1 System Requirements ................................................................................................................................... 7
2.1.1 Server Running Altos RAIDWatch .................................................................................................... 7
2.1.2 Local Client Running Altos RAIDWatch Manager ........................................................................... 8
2.2 RAID Chart .................................................................................................................................................. 8
2.3 Platform Requirements ................................................................................................................................. 9
2.3.1 Platform Limitations .......................................................................................................................... 9
2.3.2 Solaris Platforms ................................................................................................................................ 9
2.3.3 Windows Platforms .......................................................................................................................... 12
2.4 Software Setup ........................................................................................................................................... 14
2.4.1 Before You Start .............................................................................................................................. 14
2.4.2 Installing Altos RAIDWatch ............................................................................................................ 14
2.4.3 Installing Out of Band Components ................................................................................................. 17
2.4.4 Installing In-Band Components ....................................................................................................... 19
2.4.5 Applet-Only Installation .................................................................................................................. 22
2.5 List of Filenames ........................................................................................................................................ 25
2.6 Program Updates ........................................................................................................................................ 26
2.7 In-band SCSI ............................................................................................................................................. 26
2.7.1 Configuring a RAID Controller to Use In-band SCSI ..................................................................... 27
3.1 Introduction ................................................................................................................................................ 31
3.2 Accessing the Configuration Panel ............................................................................................................ 31
3.2.1 Using Windows – Altos RAIDWatch Installed as In-Band ............................................................. 31
3.2.2 Using Web Browser – Altos RAIDWatch Installed as Applet ........................................................ 32
3.3 Primary Agent Configuration ..................................................................................................................... 33
3.3.1 Base Settings .................................................................................................................................... 33
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3.3.2 Managed Secondary Agent Settings ................................................................................................ 35
3.4 Secondary Agent Settings .......................................................................................................................... 36
3.5 NPC Settings ............................................................................................................................................. 37
3.5.1 Agent ............................................................................................................................................... 37
3.5.2 Event Log ........................................................................................................................................ 38
3.5.3 Pager Settings .................................................................................................................................. 39
3.5.4 Email Settings .................................................................................................................................. 40
3.5.5 SNMP Settings ................................................................................................................................ 42
3.5.6 Broadcast Settings ........................................................................................................................... 43
3.6 Rebooting the Controller ........................................................................................................................... 45
4.1 Starting Altos RAIDWatch ........................................................................................................................ 47
4.1.1 Starting Altos RAIDWatch Agents ................................................................................................. 47
4.2 Starting Altos RAIDWatch Manager ........................................................................................................ 48
4.2.1 Starting Altos RAIDWatch Manager Locally or via LAN under the Windows (95/98/Me/NT/2000/
XP) Environment ............................................................................................................................... 48
4.2.2 Starting Altos RAIDWatch Manager for Remote Management via Web Browser (any supported OS)
49
4.2.3 Starting Altos RAIDWatch Manager Locally or via a LAN under a Unix or AIX Workstation (Solaris
7 (SPARC, x86); Red Hat Linux 6.1) Environment .......................................................................... 49
4.3 Connecting and Disconnecting from a Disk Array ................................................................................... 50
4.3.1 Connecting to a RAID System while Working from the Local Primary Agent Host ..................... 50
4.3.2 Connecting to a RAID System from a Distant Host ....................................................................... 51
4.3.3 Disconnecting from a Disk Array System ....................................................................................... 53
4.4 Setting Up Security .................................................................................................................................... 53
4.4.1 Setting a Password for Altos RAIDWatch Controller Access ........................................................ 53
4.4.2 Setting TCP Port Numbers .............................................................................................................. 54
4.5 Look and Feel ............................................................................................................................................ 55
4.5.1 Look and Feel Overview ................................................................................................................. 55
4.5.2 Navigation Menus ........................................................................................................................... 55
4.5.3 Tool Bar ........................................................................................................................................... 56
4.5.4 Common Commands ...................................................................................................................... 56
4.5.5 Menu Commands ............................................................................................................................ 57
4.5.6 Windows Display Area ................................................................................................................... 57
4.6 Using the RAID View Window ................................................................................................................ 58
4.6.1 Accessing the RAID View Display ................................................................................................. 58
4.6.2 Using the Configuration View ........................................................................................................ 60
4.6.3 Using the Logical View ................................................................................................................... 60
4.6.4 Using the Physical View ................................................................................................................. 62
4.7 Using the Enclosure Window .................................................................................................................... 64
4.7.1 Accessing the Enclosure Display .................................................................................................... 64
4.7.2 Using the Enclosure Window .......................................................................................................... 65
4.8 Event Window ........................................................................................................................................... 66
4.8.1 Accessing the Event Log Display ................................................................................................... 66
4.8.2 Using the Event Log to Monitor the System ................................................................................... 66
4.9 The Statistics Window ............................................................................................................................... 67
4.9.1 Accessing the Statistics Window .................................................................................................... 67
4.9.2 Using the Statistics Window ........................................................................................................... 67
4.9.3 Arranging Windows ........................................................................................................................ 68
4.10 Exiting Altos RAIDWatch Manager ......................................................................................................... 69
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4.10.1 Exiting from Altos RAIDWatch Manager ....................................................................................... 69
4.10.2 Exiting from Altos RAIDWatch Manager Connected via Web Browser ........................................ 69
5.1 Background Information ............................................................................................................................ 71
5.1.1 Definition of Terms .......................................................................................................................... 72
5.2 Operating With Spare Drives ..................................................................................................................... 72
5.3 Operating Without Spare Drives ................................................................................................................ 73
5.4 Before You Start ........................................................................................................................................ 73
6.1 Configuring the Controller ......................................................................................................................... 75
6.2 Accessing Controller Configuration Options ............................................................................................. 76
6.3 Caching ...................................................................................................................................................... 76
6.4 Host-Side .................................................................................................................................................... 77
6.5 Drive-Side .................................................................................................................................................. 78
6.6 RAID .......................................................................................................................................................... 79
6.7 Controller ................................................................................................................................................... 79
6.8 Communication .......................................................................................................................................... 82
7.1 Accessing Channel Configuration Options ................................................................................................ 85
7.2 User-Configurable Channel Parameters ..................................................................................................... 86
7.2.1 ID pool / PID / SID .......................................................................................................................... 86
7.3 Setting the Configuration of a Channel ...................................................................................................... 86
8.1 Scanning in Drives ..................................................................................................................................... 89
8.1.1 Scanning in a Drive .......................................................................................................................... 89
8.2 Logical Drive Management ........................................................................................................................ 90
8.2.1 Accessing the “Create Logical Drive” Window .............................................................................. 90
8.2.2 Creating Logical Drives ................................................................................................................... 91
8.2.3 Expanding a Logical Volume .......................................................................................................... 95
8.2.4 Dynamic Logical Drive Expansion .................................................................................................. 98
8.2.5 Adding and Deleting Spare Drive Assignments ............................................................................ 101
8.2.6 Rebuilding Logical Drives ............................................................................................................. 104
8.2.7 Deleting a LD ................................................................................................................................. 105
8.3 Creating and Deleting Logical Volumes .................................................................................................. 108
8.3.1 Accessing the “Create Logical Volume” Window ......................................................................... 108
8.3.2 Creating Logical Volumes ............................................................................................................. 109
8.3.3 To Expand a Logical Volume ........................................................................................................ 113
8.3.4 Delete a Logical Volume ............................................................................................................... 115
8.4 Partitions .................................................................................................................................................. 116
8.4.1 Overview ........................................................................................................................................ 116
8.4.2 Partitioning a Logical Drive (LD) .................................................................................................. 116
8.4.3 Partitioning a Logical Volume (LV) .............................................................................................. 118
9.1 Accessing the LUN Map Table ............................................................................................................... 121
9.2 LUN Mapping .......................................................................................................................................... 123
9.2.1 Mapping a Complete LD or LV ..................................................................................................... 123
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9.2.2 Map a logical drive or volume partition to a host LUN ............................................................... 125
9.2.3 Deleting a host LUN mapping ....................................................................................................... 128
9.3 Extended LUN Mapping ......................................................................................................................... 129
9.3.1 Preliminaries .................................................................................................................................. 129
9.3.2 Extended LUN Mapping ............................................................................................................... 129
9.3.3 Adding a WWN Name .................................................................................................................. 131
9.3.4 Deleting an Extended LUN Mapping or WWN Name ................................................................. 132
10.1 S.E.S. Monitoring .................................................................................................................................... 135
10.1.1 Accessing SES Monitoring ........................................................................................................... 135
10.1.2 SES Management Device .............................................................................................................. 136
10.2 Defining Enclosures ................................................................................................................................ 138
10.2.1 Creating an Enclosure ................................................................................................................... 139
10.2.2 Removing a Drive from an Enclosure ........................................................................................... 141
10.3 Displaying the Event Log ........................................................................................................................ 142
10.4 Monitoring Statistics ............................................................................................................................... 142
11.1 Before You Begin .................................................................................................................................... 146
11.1.1 About NPC ................................................................................................................................... 146
11.1.2 Platform Requirements .................................................................................................................. 146
11.2 Basic Running Requirements .................................................................................................................. 146
11.3 Redundant NPC Modules ........................................................................................................................ 147
11.4 Severity Levels ........................................................................................................................................ 147
11.4.1 Level 1 Severity Events (examples) .............................................................................................. 147
11.4.2 Level 2 Severity Events (examples) .............................................................................................. 148
11.4.3 Level 3 Severity Events (example) ............................................................................................... 148
11.5 Configuring Notification Options ............................................................................................................ 148
11.5.1 Configuring Modem Settings ........................................................................................................ 148
11.5.2 Configuring Fax Notification ........................................................................................................ 149
11.6 Configuring Pager Notification ............................................................................................................... 152
11.7 Configuring Broadcast Message Notification ......................................................................................... 152
11.8 Configuring E-Mail Notification ............................................................................................................. 153
11.9 Configuring SNMP Trap Notification ..................................................................................................... 154
12.1 Event Monitor Features ........................................................................................................................... 158
12.1.1 Feature Summary .......................................................................................................................... 158
12.1.2
12.1.3 Event Monitor Considerations ....................................................................................................... 158
12.2 Before You Begin .................................................................................................................................... 159
12.2.1 Basic Running Requirements ........................................................................................................ 159
12.3 Starting Event Monitor ............................................................................................................................ 160
12.3.1 Starting Agents and NPC .............................................................................................................. 160
12.3.2 Running the Program: ................................................................................................................... 161
12.4 Exiting Event Monitor ............................................................................................................................. 163
12.4.1
12.4.2
12.5 Connecting and Disconnecting from a Disk Array ................................................................................. 164
12.5.1 Connecting to a RAID System while working from the Local Primary Agent Host .................... 164
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12.5.2 Connecting to a RAID System from a Distant Host ...................................................................... 165
12.5.3 Disconnecting from a Disk Array System ..................................................................................... 166
12.6 Using the Event Monitor .......................................................................................................................... 167
12.6.1 Display Controls ............................................................................................................................ 167
12.6.2 Basics ............................................................................................................................................. 167
12.6.3 Using the Connection View ........................................................................................................... 168
12.6.4 Using the Event List ....................................................................................................................... 169
12.6.5 Event Severity Levels .................................................................................................................... 171
A.1 Menu Commands ..................................................................................................................................... 173
A.2 Before You Begin .................................................................................................................................... 174
A.3 Command Buttons .................................................................................................................................... 175
B.1 Common Oversights ................................................................................................................................. 177
B.2 Error Codes .............................................................................................................................................. 178
B.3 Error Messages ......................................................................................................................................... 179
B.3.1 Under Channel Settings ................................................................................................................. 179
B.3.2 Under Logical Drive Creation ........................................................................................................ 180
B.3.3 Under Logical Drive Settings ........................................................................................................ 180
B.3.4 Under RAIDView .......................................................................................................................... 180
C.1 RAID Description .................................................................................................................................... 183
C.2 Non-RAID Storage ................................................................................................................................... 183
C.3 RAID 0 ..................................................................................................................................................... 184
C.4 RAID 1 ..................................................................................................................................................... 184
C.5 RAID 1(0+1) ............................................................................................................................................ 185
C.6 RAID 3 ..................................................................................................................................................... 186
C.7 RAID 5 ..................................................................................................................................................... 186
Glossary .............................................................................................................................................. 189
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Preface
Preface
What is in this Manual
This manual provides information on preparing, installing, configuring, and using the Altos
RAIDWatch management program to manage disk array systems incorporating Fibre-to-SATA
controllers.
Altos RAIDWatch allows you to control and monitor disk array systems, either from a local host, or
from a remote station connected through a local area network (LAN) or the Internet.
An independent monitoring program, Event Monitor, is bundled with newer release of this
manager. The configuration and use of the program is discussed in Chapter 12 on page 157.
In addition to Altos RAIDWatch, you can also use the on-board RS-232 menu interface available for
various operating systems to manage disk array systems incorporating disk array controllers. For
information about these programs, see the documentation that comes with your hardware.
Who should use this Manual
This manual is intended for system administrators. Use this manual to:
• Gain a basic understanding of the Altos RAIDWatch software.
• Learn how to install, configure, and run the Altos RAIDWatch software in Linux, IRIX and
Windows environments.
• Learn about hardware and software requirements.
• Learn how to use the GUI to operate the Altos RAIDWatch software.
Structure of this Manual
This user guide contains the following chapters and appendices:
• Chapter 1 , ”Introduction”, on page 1 Provides information about Altos RAIDWatch, including
a product description, a features summary and highlights, and section on basic concepts.
• Chapter 2 , ”Installation”, on page 7 Discusses how to install Altos RAIDWatch in your systems.
Discussions include the system requirements, setting up hardware, software installation, and
how to update your software by downloading updates from the FTP site.
• Chapter 3 , ”Configuration Options”, on page 31 describes the Altos RAIDWatch configuration
options. There are a number of different items that users can configure. These include primary
and secondary agents and the Notification Processing Center.
• Chapter 4 , ”Operation”, on page 47 Discusses basic operations at system startup. These
include starting Altos RAIDWatch, connecting and disconnecting from a disk array system,
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Altos RAIDWatch User Guide
• Chapter 5 , ”Array Management”, on page 71 Provides information on disk array
• Chapter 6, ”Controller Configuration”, on page 75 describes those disk array controller
• Chapter 7, ”Channel Configuration”, on page 85 describes those channel configuration
• Chapter 8, ”Drive Management”, on page 89 describes those drive management features
setting up system security, display controls, working with various disk array windows, and
exiting from the program.
management, including defining enclosures, setting the controller and channel
configurations, scanning in drives, creating, expanding and deleting logical drives, assigning
spare drives, rebuilding logical drives, creating and deleting logical volumes, defining volume
partitions, mapping logical volumes to host LUNs, deleting LUN mappings, displaying the
contents of the log file, and monitoring the disk array statistics.
configuration features and information displays which can be set or modified with Altos
RAIDWatch Manager
features which can be set or modified with Altos RAIDWatch Manager
which can be set or modified with Altos RAIDWatch Manager
• Chapter 9, ”LUN Mapping”, on page 121 explains LUN Mapping features, including accessing
the LUN map table, mapping a complete Logical Drive or Logical Volume, deleting a host LUN
mapping, Extended LUN mapping, adding a WWN name and deleting an Extended LUN
Mapping or WWN Name.
• Chapter 10, ”System Monitoring and Management”, on page 135 describes system monitoring
and management features, including SAF-TE, SES monitoring, defining enclosures, displaying
the Event Log and monitoring statistics.
• Chapter 11, ”The Notification Processing Center”, on page 145 describes The “Notification
Processing Center” (NPC), a notification application that enables users to configure
notifications that are transmitted when various disk array events occur.
• Chapter 12 , ”Event Monitor”, on page 157 Describes how to use this monitoring utility as an
all-time window onto system status.
• Appendix A , ”Command Summary”, on page 173 Summarizes the available commands and
command buttons in Altos RAIDWatch.
• Appendix B, ”Troubleshooting”, on page 177 Provides troubleshooting tips for some problems
you may encounter while using Altos RAIDWatch.
• Appendix C , ”RAID Levels”, on page 183 Provides information about the various RAID levels.
• , ”Glossary”, on page 189. Provides information and definitions of key technology terms used
in this guide.
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Preface
Conventions
This Getting Started guide uses several conventions to help explain how to use the Altos RAIDWatch
management program.
Convention Definition
Controller RAID array controllers;
Altos RAIDWatch The entire program and all of its modules.
Altos RAIDWatch
Manager
Primary Agent The element of the software which permits one station to manage
Secondary Agent The part of the software which allows the local RAID controller to talk to
Event Monitor A software utility that runs separately from Altos RAIDWatch Manager. It
Refers only to the management interface, not to any of the other parts of
the software.
multiple RAID systems. The Primary Agent gets information from and
sends commands to one or multiple Secondary Agents.
the Primary Agent (and thus to Altos RAIDWatch Manager). A Secondary
Agent communicates with the RAID controller via SCSI bus or Fibre
channel (using “In-band” technology), or even via an RS-232 serial port.
Secondary Agents are the intermediaries between the Primary Agent and
the RAID controllers.
requires agents to communicate between controller and management
station. It also shares with Altos RAIDWatch Manager a part of Java class.
Therefore, Altos RAIDWatch Manager should be installed even if the user
prefers Event Monitor. Hardware and software requirements for
installing the program is the same as those for Altos RAIDWatch.
Reference Information
The following information may be useful in creating and operating a RAID controller and in using
Altos RAIDWatch and Altos RAIDWatch Manager.
Java Runtime Environment
•
JRE (Java Runtime Environment) is a shareware product from Sun/Solaris. Two websites that
may be of use relative to JRE are:
The main Java website URL
The JRE download website URL l
Altos RAIDWatch Updates & Upgrading
•
Please contact your supplier for Altos RAIDWatch agent and Altos RAIDWatch Manager
updates.
Uninstalling Altos RAIDWatch
•
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Altos RAIDWatch User Guide
Revision History
1.0 May, 2004 Initial Release
Altos RAIDWatch agents and Altos RAIDWatch Manager can be uninstalled. Choose the
Uninstall icon in the Altos RAIDWatch group or
subdirectory under Unix-based systems
type
“uninstall”
in the
usr/hybrid/bin
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Preface
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Altos RAIDWatch User Guide
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Introduction
Chapter 1
Introduction
This chapter provides information about the Altos RAIDWatch management program, including
the following topics:
• Product Description, A.1 on page 1.
• Feature Summary, A.2 on page 1.
• Feature Highlights, A.3 on page 3.
• Conceptual foundation, A.4 on page 5.
A.1 Product Description
The GUI RAID Manager,
in managing disk array systems implemented using standalone RAID controllers (GUI is an acronym
of “Graphic User Interface.”)
Altos RAIDWatch provides a user-friendly interface that facilitates understanding of the
relationship between disk array elements and simplifies the normally complicated process of array
configuration. Altos RAIDWatch also provides real-time reporting on the status of the entire array,
thus making the task of monitoring disk arrays virtually effortless. Since the release of software
revision 1.31, Event Monitor is supplemented for use with a constant monitoring of multiple disk
arrays.
“Altos RAIDWatch,”
is a Java-based program specifically designed for use
A.2 Feature Summary
The list below summarizes Altos RAIDWatch features.
• User-friendly graphical interface running under operating systems compatible with the Java
Run-time Environment (JRE).
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Altos RAIDWatch User Guide
• Internet browser access to full program functionality provides worldwide management
• Supports Fibre-to-SATA RAID controllers (Altos S205F)
• Communicates with the controllers over a LAN, the Internet, over the SCSI bus or Fibre channel
• Supports multiple instances of RAID managers over the network, allowing multiple
• Illustrates graphically and clearly the relationship between various disk array elements
• At a glance monitoring of the entire disk array status by Altos RAIDWatch and constant
• Supports remote management over the network of an agent running Windows, Solaris, or
• Provides standard disk array functions, including examining and modifying controller
capability
management sessions with a disk array system
monitoring of multiple systems by Event Monitor
Linux via the TCP/IP protocol (future versions will support additional protocols)
configuration; viewing and monitoring configuration and status of physical drives; scanning in
new physical drives; creating, deleting, and monitoring configuration and status of logical
drives rebuilding logical drives; defining spare drives; creating, deleting, and partitioning
logical volumes; and mapping logical drive and volume partitions to specific host
channels/LUNs
• Enclosure management functions, including defining multiple customized enclosures,
dimensions, and number of drives; monitoring physical drive, power supply, fan, and
temperature status; displaying the relative location of failed physical drives for reduced risk of
replacing the wrong drives
• Supports redundant configuration of important Altos S205F modules to avoid
single-point-of-failure
• RAID controller real-time event notices provide information about various event occurrences,
including the time when an event occurs, event severity, and event description.
• Selectable event notification via SNMP traps by severity levels
• Supports statistics monitoring for displaying I/O throughput and cache hit rate
• Provides innovative, user-configurable event notification functions
• Pager notification via a local modem
• E-Mail notification via the MAPI service of Windows; or built-in SMTP for Unix systems
• Broadcast notification over the LAN:
– Broadcasts user-configurable message along with the event description (Broadcast
notification currently not supported on cross-OS, e.g., Unix to Windows, platforms.)
• Facsimile (Fax) notification via a local Fax/modem:
2
– User-configurable fax messages sent along with the event description
– Automatic message retransmission in the event previous transmission attempts fail
• Provides password protection for guarding against unauthorized modification of disk array
configuration.
A.3 Featured Highlights
This section explains in greater detail the important features of Altos RAIDWatch.
A.3.1 Graphical User Interface
Altos RAIDWatch’s graphical interface is designed for ease-of-use. It uses symbolic icons to
represent physical and logical drives, and logical volumes on the screen; and to identify the current
configuration of a disk array system. Pull-down and pop-up menus are used with all command
options listed.
Introduction
Users need only point and click a mouse button to select an icon or command. The program also
identifies the current status of various drives by changing the colors of their respective icons.
With an easy-to-use interface, complicated disk array operations such as logical drive and logical
volume creation, drive partitioning, and drive partition mapping to host channels/LUNs can be
completed with only a few mouse clicks.
A.3.2 Enclosure Management
Figure A–1 Enclosure Window
The enclosure window provides real-time reporting of the status of the connected physical drives.
When a drive fails, the system highlights the corresponding icon of the failed drive by placing a red
X mark on it; when you remove a drive, its icon is removed from the enclosure window. This feature
is particularly useful in cases where a drive fails, and you need to identify its exact location for
subsequent replacement.
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Altos RAIDWatch User Guide
The enclosure window also includes Logical view as a sub-function. The Logical view displays the
logical relationship among member drives of a logical configuration. Drives belonging to the same
logical unit will be displayed in the same color for ease of identification.
A.3.3 Powerful Event Notification Function
Altos RAIDWatch can notify system administrators of event occurrences and status changes in the
disk array system. Notifications can be sent via a modem to a pager, via the Internet as E-mail
messages, via a LAN as a broadcast message, SNMP traps, or via fax/modem as fax messages.
A.3.4 Java-based Remote Management
Altos RAIDWatch supports remote management of disk array controllers over a LAN/WAN or the
Internet using the TCP/IP protocol. Management over the LAN is achieved through data exchanges
between a remote Altos RAIDWatch Manager station and Altos RAIDWatch agents on the host
server(s). Figure A–2 shows a typical connection:
Typical Altos Altos RAIDWatch Connection
A.3.5 Password Protection
Altos RAIDWatch Manager comes with password protection to prevent unauthorized users from
modifying the configuration of the disk array system. With the password security feature, you have
the luxury of leaving your Altos RAIDWatch station unattended knowing that the currently
managed disk array system is safe from any unauthorized modifications because the correct
password must be entered for each modification.
4
A.4 Conceptual Foundation
In order for Altos RAIDWatch to function properly, different software modules must be correctly
installed on different servers and stations in a given LAN or WAN. Assuming that a given network
has multiple RAID systems, one RAID connected server will need to be chosen as the main server.
This point is particularly important if Altos RAIDWatch will be operated via web browsers as the
main server will need to be a web server.
The main server will need to have the Primary agent and Secondary agent (if the main server is also
a RAID host), and Notification Processing Center (NPC) if it will be used. The main server will also
need Java Run-time Environment (JRE) installed if it is a Altos RAIDWatch Manager or Event
Monitor site. Subsequent installations at other RAID servers will only need the Secondary agent
installed.
Table A–1 on page 5 provides a guide to what modules need to be installed on which server.
Note items in the bottom five rows of the table are not included with Altos RAIDWatch and must be
installed or modified by system users:
For more information about specific platform requirements, see 2.3, ”Platform Requirements”, on
page 9.
*
Altos RAIDWatch Module Requirements
Introduction
Primary Agent
Secondary Agent
Altos RAIDWatch Manager
NPC
JRE
OS drivers
OS patches
Web browser
Edit browser preferences
Web server
* If Altos RAIDWatch is to be operated or installed through web browsers, the web server must be
the main RAID server.
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Altos RAIDWatch User Guide
Notes 1 OS drivers are required for Solaris servers.
The requirements for installing Event Monitor are exactly the same as those for Altos RAIDWatch
Manager.
2 OS patches are required to run JRE on Solaris, AIX and Linux servers.
3 Browser preferences must be edited for browsers running under Windows systems.
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Installation
Chapter 2
Installation
This chapter contains information about installing the Altos RAIDWatch software (including its sub-
module Event Monitor) for local and remote management. The chapter includes the following
topics:
• System requirements, 2.1 on page 7.
• RAID network charting, 2.2 on page 8.
• Platform-specific requirements, 2.3 on page 9.
• Software setup, 2.4 on page 14.
• List of file Names, 2.5 on page 25
• Program Updates, 2.6 on page 26
• In-band SCSI, 2.7 on page 26.
2.1 System Requirements
The minimum hardware and software requirements for Altos RAIDWatch are listed below.
2.1.1 Server Running Altos RAIDWatch
• Pentium or above compatible (or equivalent PC) running Windows NT 4/Windows 2000/XP;
Solaris 7 & 8(SPARC, x86); AIX 4.3; or Red Hat Linux 6.1 (kernel v2.2.xx); Red Hat 7, SUSE 7
• At least one available RS-232 port.
• Hayes-compatible modem (if pager/telephone/mobile phone event notification is desired) or
fax/modem (if fax event notification is desired). [Note: fax command class 2.0 support only.]
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Altos RAIDWatch User Guide
• SNMP service for Windows (if SNMP remote management is desired)
• Windows Messaging (MAPI) for Windows (if support for pager or fax notification is needed)
• Windows NetBEUI support for Windows (if network broadcast support notification is needed)
2.1.2 Local Client Running Altos RAIDWatch Manager
• Pentium or above compatible (or equivalent PC) running Windows NT 4/Windows 2000/
• SNMP service for Windows NT (if SNMP agent is under the Windows NT environment)
• Windows Messaging (MAPI) for Windows NT/95/98/2000/XP (if support for pager or fax
• Windows NetBEUI support for Windows NT/95/98/2000/XP (if network broadcast support
Windows XP; Solaris 7 & 8 (SPARC, x86); AIX 4.3; or Red Hat Linux 6.1 (kernel v2.2.xx); Red Hat
7/8/9 Advanced server, SUSE 7, Windows 95/98, Windows Me.
notification is needed)
notification is needed)
2.2 RAID Chart
Before installing Altos RAIDWatch and its various agents and modules, it is helpful for users to chart
their RAID systems. Users who operate a single RAID from a local or remote workstation may skip
this section. For users with multiple RAID systems, the following information provides guidelines for
t
Table 2–1 RAID Systems Chart
Example HQ Win NT 205.163.
• ID/Name: User designated; an ID or name should be a unique identifying label.
• Where: a specific geographic reference (e.g., Headquarters, building 3, equipment room 100).
charting existing RAID systems.
Main RAID
164.111
server
Yes
• OS: the operating system running on the particular system.
•IP Address: if available
• Role: the purpose, relative to RAID operations, fulfilled by the particular system.
8
• Internet Capable: if a server is an internet server, the answer to this is, “Yes.” If a workstation
will manage RAID systems through a browser, note the particular browser software and its
version number.
2.3 Platform Requirements
Altos RAIDWatch supports various operating systems both for servers (RAID management hosts or
web servers) and for client management stations (Altos RAIDWatch Manager workstations).
Support for Java, however, varies from OS to OS. This section explains what steps need to be taken
depending upon which OS will be used.
2.3.1 Platform Limitations
Installation
Important The Java installation program, INSTALL.JAR,
Internet Explorer 4.0 (or above) under Windows NT Server 4.0 (Windows 95/98/2000/XP) and
Netscape 4.5 (or above) under Solaris (x86, SPARC).
The Altos RAIDWatch Manager program, GRM.JAR,
Microsoft Internet Explorer 5.1 (or above) under Windows NT Server 4.0 (Windows 95/98/Me/2000/
XP), or Netscape 4.5 (or above) under Solaris (x86, SPARC).
2.3.2 Solaris Platforms
Altos RAIDWatch supports both Solaris 7 and 8 x86 and SPARC servers and workstations. Prior to
running the installation procedure for Altos RAIDWatch on a Solaris machine, complete the
following steps:
1 Mount installation CD
2 Add agents: Please add necessary agents to the system shell script. These agents will be loaded
when the system initiates. The following is an example of how to add agents to the system shell
script:
Append the following strings to /etc/profile:
/usr/hybrid/bin/secondary > /dev/null 2>&1
/usr/hybrid/bin/primary > /dev/null 2>&1
ONLY
supports Netscape 4.5 (or above), Microsoft
ONLY
supports Netscape 4.5 (or above),
3 If the Solaris machine is a web server, (Apache server software default subdirectories are used to
illustrate), copy the “common” file folder from your Altos RAIDWatch installation CD to the Apache
html directory and type the following:
#cp –r /cdrom/common /usr/local/apache/htdocs/
4 Modifying browsers for remote installation:
No configuration change is needed for systems using Internet Explorer. If the browser used on a
particular machine is Netscape Navigator or Hot Java and Altos RAIDWatch will be installed
remotely via the internet, you will have to modify your browser configuration as follows:
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Altos RAIDWatch User Guide
Note HotJava will create a.hotjava directory under the user's home directory when it is run for the first
time. Netscape will create a.netscape directory under the user's home directory when it is run for
the first time.
5 Required Java Patch Files:
a For Netscape on a Solaris system, append the string:
user_pref(“signed.applets.codebase_principal_support”, true);
to
~/. netscape/preferences.js
b For HotJava on a Solaris system, append the string:
hotjava.default.security=low
to
~/.hotjava/properties
In order to use Java scripts under the Java Runtime Environment (JRE) on your Solaris machine, you
will need to download certain Java patch files.
To download JRE patches for Solaris 7, and make the files accessible, complete the following steps:
1 Use a web browser to open
http://www.sun.com/software/solaris/jre/download.html
2 Click on the HTTP hotpoint that corresponds with your Solaris version. For example, if your
platform is a SPARC workstation, and the Solaris is an English edition, click Solaris SPARC
Platform Edition: English to open the next HTML page.
3 The web server will then ask you to sign in. Please sign in.
4 When you see the license agreement, please click OK.
5 Click the appropriate message to download your patches. For example, if your system is a
SPARC platform, please select the file below to download:
Download Patches for Solaris 7 REQUIRED for 1.2.2_05a, Solaris/Intel 8.93 MB)
The file name is 1[1].2.2_05a_patches_i386_5.7.tar
10
If your system is an x86 platform, please select the file below to download:
Download Patches for Solaris 7 REQUIRED for 1.2.2_05a, Solaris/SPARC 1.04 MB)
The file name is 1[1].2.2_05a_patches_sparc_5.7.tar
Installation
6 Put the patch files in the right directory. The install shell script (intall.sh) needs for you to put
the patch files in your system. For example in a Solaris SPARC workstation, if the patch file
name is 2.2_05a_patches_sparc_5.7.tar
Enter the following:
#mkdir /usr/patches
#cp 2.2_05a_patches_sparc_5.7.tar /usr/patches
#cd /usr/patches
#tar xvf 2.2_05a_patches_sparc_5.7.tar
You have now tarred the patch files in the /usr/patches directory.
Note Patches displayed here are only examples. Patches are continuously updated on Sun's web site.
Altos RAIDWatch also supports Red Hat Linux 6.1 servers and workstations.
1 Mount installation CD
2 Add agents: Please add necessary agents to the system shell script. These agents will be loaded
when the system initiates. The following is an example of how to add agents to the system shell
script:
Append the following strings to /etc/profile:
/usr/hybrid/bin/secondary > /dev/null 2>&1
/usr/hybrid/bin/primary > /dev/null 2>&1
3 If your Red Hat Linux 6.1 host is a web server:
Make sure that web server software is already installed on your Linux server. The default web
directory will be /usr/home/httpd. Allow the Altos RAIDWatch installation package to be accessed
from /usr/home/httpd/html.
a Mount the Altos RAIDWatch installation CD to /cdrom:, type the following and press Enter
to proceed (assuming that the CD-ROM drive is /dev/hdc):
#mount /dev/hdc /cdrom
b Copy the “common” file folder from the installation package CD to the Apache html
directory, type the following and press Enter to proceed:
#cp –r /cdrom/common /home/httpd/html/
4 Modifying browsers for remote installation:
No configuration change is needed for systems using Internet Explorer. If the browser used on a
particular machine is Netscape Navigator or Hot Java and Altos RAIDWatch will be installed
remotely via the internet, you will have to modify your browser configuration as follows:
a) For Netscape on a Linux system, append the string:
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Altos RAIDWatch User Guide
Note HotJava will create a.hotjava directory under the user's home directory when it is run for the first
time. Netscape will create a.netscape directory under the user's home directory when it is run for
the first time.
2.3.3 Windows Platforms
Altos RAIDWatch supports Windows NT 4.0, 2000 and 2003 for servers and Windows 95/98/Me/NT/
user_pref(“signed.applets.codebase_principal_support”, true);
to
~/. netscape/preferences.js
b) For HotJava on a Linux system, append the string:
hotjava.default.security=low
to
~/.hotjava/properties
2000/XP for workstations.
1 In order to use Netscape in Windows, append the string:
user_pref(“signed.applets.codebase_principal_support”, true);
to
c:\winnt\profiles\<username>
(for Windows NT or Windows 2000)
-or-
c:\Program_Files\Netscape\Users\<username>
(for Windows 95/98/Me/XP)
2 SNMP Service
SNMP service for Windows NT (if the SNMP agent is under a Windows NT environment) must be
enabled.
Locate “Services” under the Windows Control Panel. Enable or install SNMP services. Refer to your
Windows documentation for more information.
3 MAPI for Windows
12
Windows Messaging (MAPI) for Windows NT/95/98/Me/2000/XP (if support for pager, fax, or e-mail
notification is needed) must be enabled. Refer to your Windows documentation for more
information.
4 NetBEUI support
Installation
Windows NetBEUI support for Windows NT/95/98/Me/2000/XP (if network broadcast support
notification is needed) must be enabled. Refer to your Windows documentation for more
information.
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Altos RAIDWatch User Guide
2.4 Software Setup
This section discusses how to install Altos RAIDWatch in your system. Before proceeding with the
2.4.1 Before You Start
• TCP/IP must be installed and running with a valid IP address assigned to each primary and
• Your system display must be running in 256 color mode or some configuration items will not
• Your RAID controller must either be defined as a peripheral device or logical drives mapped to
• Be certain that your system meets the minimum hardware and software requirements listed in
setup procedure, read through section 2.4.1, ”Before You Start” below.
Before starting the installation, read through the notes listed below.
secondary agent station, even if Altos RAIDWatch Manager is being used on the local host.
be visible.
host LUNs, otherwise Altos RAIDWatch will be unable to locate the controller.
the System Requirements section.
• Check to be certain that the RAID disk arrays and controllers are installed properly. For the
installation procedure, see the documentation that came with the controller.
• Follow the directions provided in the Platform Requirements section to prepare for installation
and operation under different OS environments.
2.4.2 Installing Altos RAIDWatch
Follow these steps to install Altos RAIDWatch on your server(s) and RAID systems (the installation
procedure for Altos RAIDWatch Manager and Event Monitor is explained in section 2.4.3):
1 Insert the Altos RAIDWatch installation CD into your CD-ROM drive.
2 If installing on a Unix system, mount the Altos RAIDWatch CD to /mnt.
3 If you are currently running other applications, close them before proceeding with the setup
process. This will minimize the possibility of encountering system errors during setup.
4 To install Altos RAIDWatch, run the install script file related to the OS you are using to start the
installation process. (Each OS has its own subdirectory.) This method will open a command line
window and ask first if you want to install Java Runtime Environment (JRE). Enter “N” for No unless
you are also installing Altos RAIDWatch Manager. The installation script will then ask if you want
to install Altos RAIDWatch. Type “Y” for a first install, reinstall, or reconfigure of the program.
14
5 After opening the install shield, the following welcome screen, shown in Figure 2–1, will appear.
To continue installing Altos RAIDWatch, click the “Next” button at the bottom of the window. If
you do not wish to continue with the installation process, select the “Stop” button.
Installation
Figure 2–1 Welcome to the Install Shield Window
6 If you selected the “Next” button on Figure 2–1, the License Agreement window seen in Figure 2–
2. First read through the License Agreement. If you are in agreement with the specified terms and
wish to continue installing the Altos RAIDWatch program, select the “Accept.” If you do not wish
to continue with the installation process then select the “Stop” button.
Figure 2–2 Licence Agreement
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Altos RAIDWatch User Guide
7 If you accepted the License Agreement in Figure 2–2, a new window with three installation options
will appear. These options, shown in Figure 2–3, are Out-Band, In-Band, and Applet Only.
• Out of Band: Selecting this option allows you to install the Altos RAIDWatch GUI and the
Event Monitor on the local computer. If this option is selected then none of the primary or
secondary agents will be installed and it will be necessary to access the controller through
a LAN.
• In-Band: Selecting this option will result in the installation of the In-Band SCSI driver and
associated agents and configuration tools as well as the Altos RAIDWatch GUI on the local
computer. This option should only be selected when the controller is connected directly to
the local computer via the serial port.
• Applet Only: This will install the GUI onto the controller itself. Prior to selecting this option,
a user must reserve space on the controller. After the space has been reserved, and if this
installation option is selected, then the associated Altos RAIDWatch files will automatically
be installed on the controller.
If the Applet Only installation was selected, a user will have to use a web browser to
connect to the Altos RAIDWatch program. To do this, a web browser is opened and the
controller IP address entered. The Altos RAIDWatch program can then be accessed and use
to manage the storage array.
16
Figure 2–3 Installation Options
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